coffee shop manager

Creamio Cafe

Roles and Responsibilities1. Staff Supervision and Training:<ul><li>Supervise, lead, and motivate a team of baristas and other coffee shop staff to ensure efficient operations.</li><li>Train new employees in coffee preparation, customer service, hygiene standards, and safety procedures.</li><li>Conduct regular performance evaluations and provide feedback to team members.</li><li>Create and manage employee schedules to ensure adequate coverage during peak hours.</li><li>Resolve conflicts or issues among staff and ensure a positive work environment.</li></ul>2. Customer Service Management:<ul><li>Ensure customers are greeted promptly and receive a positive and friendly experience.</li><li>Address customer complaints or concerns in a professional and timely manner, ensuring customer satisfaction.</li><li>Train staff on proper customer service etiquette, ensuring a high level of professionalism at all times.</li><li>Encourage repeat business by building relationships with regular customers and ensuring they feel valued.</li></ul>3. Operational Efficiency:<ul><li>Oversee daily coffee shop operations, ensuring that everything runs smoothly, including beverage preparation, inventory management, and equipment maintenance.</li><li>Ensure adherence to company policies and standards, including food safety regulations, health and safety practices, and cleanliness standards.Monitor product quality and consistency, ensuring that all beverages and food items meet the company's standards.</li><li>Maintain an organized and clean work environment, including the kitchen, counter area, and seating areas.</li><li>Ensure that the shop is properly stocked with all necessary ingredients and supplies and that inventory levels are managed efficiently.</li></ul>4. Inventory and Supply Management:<ul><li>Track inventory levels of coffee beans, milk, syrups, pastries, and other consumables.</li><li>Order supplies and ingredients when stock is low, and manage product deliveries.</li><li>Monitor stock rotation and ensure that perishable goods are used before expiration to reduce waste.</li><li>Work with the manager to maintain accurate inventory records.</li></ul>5. Cash Handling and Financial Management: <ul><li>Handle cash transactions accurately, ensuring correct change is given, and process payments through POS systems.</li><li>Ensure that all financial transactions are recorded correctly and handle the cash register in accordance with company policies.</li><li>Assist in managing daily sales and monitor daily cash-outs to ensure accuracy.</li></ul>6. Health and Safety Compliance: <ul><li>Ensure that the coffee shop complies with all relevant health and safety regulations.</li><li>Oversee regular cleaning and sanitation of all work areas and equipment to maintain a hygienic environment.</li><li>Ensure that food safety standards are strictly adhered to, particularly with the handling and storage of food and beverages.</li><li>Ensure that staff follows personal hygiene protocols and wear proper uniforms.</li></ul>7. Marketing and Customer Engagement: <ul><li>Promote and encourage the sale of new or seasonal products.</li><li>Work with the manager to implement promotions, loyalty programs, and special events to drive sales and attract new customers.</li><li>Engage with customers in a friendly and professional manner, fostering customer loyalty.</li></ul>8. Reporting and Administrative Tasks:<ul><li>Assist in generating daily, weekly, and monthly sales reports and other administrative tasks as required.</li><li>Report any issues with equipment, inventory shortages, or maintenance needs to the manager.</li><li>Ensure all necessary documentation, such as staff attendance and incident reports, is accurately recorded.</li></ul>Desired Candidate Profile<ul><li>1.Previous experience working as a barista or in a food and beverage supervisory role is required.</li><li>2. Experience in customer service, team management, and cash handling is preferred.</li><li>3. Arabic speaking preferred</li></ul>Skills:<ul><li>Strong leadership and team management abilities.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Strong problem-solving and conflict resolution skills.</li><li>Proficient in using POS systems and basic computer software.</li></ul>Knowledge:<ul><li>In-depth knowledge of coffee and espresso preparation methods.</li><li>Understanding of food safety and hygiene standards.</li><li>Familiarity with coffee shop equipment, including espresso machines, grinders, and brewing systems.</li></ul>Personal Attributes:<ul><li>Positive attitude with a customer-centric approach.</li><li>Strong organizational skills with the ability to prioritize tasks.</li><li>Ability to handle stressful situations and remain calm under pressure.</li><li>Detail-oriented with a focus on maintaining quality.</li></ul>Physical Requirements:<ul><li>Ability to stand for extended periods during shifts. Ability to bend, reach, and move around the caf&eacute; frequently.</li></ul>Working Conditions:<ul><li>Work in a busy, customer-facing environment.</li><li>Work hours may include early mornings, evenings, weekends, and holidays depending on the coffee shop&rsquo;s operating hours.</li></ul>Opportunities for Advancement:<ul><li>Ongoing training in coffee preparation techniques, customer service, and management skills.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Barista Supervisor/Outlet Manager

Ridge Coffee House

Ridge Coffee House is opening soon in Bahrain Financial Harbour, and we are looking for a highly capable Branch Manager to lead the store from day one. This is a hands-on leadership role for someone who can run the entire operation end-to-end.Role OverviewThe Branch Manager will be fully responsible for all daily operations, including staff leadership, customer experience, inventory, accounting oversight, supplier coordination, and overall branch performance. This role requires someone proactive, organized, and ready to take ownership.Key Responsibilities:Operations &amp; Store Management<ul><li>Oversee daily opening and closing procedures</li><li>Maintain store cleanliness, order, and operational standards</li><li>Ensure smooth customer flow and high service quality</li><li>Handle customer concerns and maintain guest satisfaction</li></ul>Team Leadership<ul><li>Recruit, train, manage, and motivate staff</li><li>Prepare weekly schedules and manage shift allocations</li><li>Monitor performance and ensure staff follow SOPs</li><li>Conduct ongoing coaching and development</li></ul>Inventory &amp; Supply Management<ul><li>Manage stock levels and inventory control</li><li>Prepare purchase orders and coordinate with suppliers</li><li>Track usage, wastage, and control COGS</li><li>Ensure proper storage, labeling, and compliance with hygiene standards</li></ul>Finance &amp; Administrative Duties<ul><li>Daily cash reconciliation and sales reporting</li><li>Oversee petty cash, expenses, and supplier invoices</li><li>Coordinate with the head office on monthly accounts</li><li>Monitor branch profitability and operational KPIs</li></ul>Quality &amp; Compliance<ul><li>Ensure all food safety, hygiene, and health regulations are followed</li><li>Implement company standards, recipes, and brand guidelines</li><li>Maintain equipment and coordinate repairs when needed</li></ul>Requirements<ul><li>3&ndash;5 years of experience in caf&eacute;/restaurant management</li><li>Strong leadership and communication skills</li><li>Excellent understanding of coffee shop operations</li><li>Ability to multitask and work independently</li><li>Strong knowledge of inventory, ordering, and basic accounting</li><li>Organized, responsible, and hands-on personality</li><li>Fluent in English</li></ul>Job Type: Full-time

Branch Manager – Ridge Coffee House

Costa Coffee

Overview Store Manager At Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee. Sim Trava is a family run business on the hunt for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, you're probably just what we're looking for. We want to recruit people that are proud to work for us, because a happy team equals happy customers. We know that our people are the most important part of our business, so we strive to create a working environment. A bit about the role At Sim Trava we treat our managers as business owners, this is your business. That means the stock, standards, team, labour, and customers It's all yours to own and grow. So go ahead and make it your own.

Store Manager

Trendfull Cafes & Restaurants

Job Title: Procurement Officer &ndash; F&amp;B (Coffee Shops &amp; Fine Dining) Location: Bahrain (Local Hire Only) Experience Required: 3&ndash;5 Years Industry: Food &amp; Beverage / Hospitality Reporting To: Operations Director Nationality: Bahraini Nationals or Residents with Local Market ExperienceJob Overview:We are seeking an experienced Procurement Officer to oversee and manage procurement operations for our coffee shops in Bahrain. The ideal candidate will have strong knowledge of the local F&amp;B supplier market, with a proven track record in sourcing, negotiation, and vendor management within the foodservice industry.Key Responsibilities:<ul><li>Source and procure F&amp;B items, equipment, packaging, and other operational supplies in line with company standards and cost targets.</li><li>Develop and maintain strong relationships with local vendors and suppliers to ensure quality, reliability, and competitive pricing.</li><li>Evaluate supplier performance based on quality standards, delivery timelines, and pricing.</li><li>Negotiate contracts and terms of purchase while ensuring adherence to budget constraints.</li><li>Monitor inventory levels and coordinate with restaurant and coffee shop managers to forecast and fulfill procurement needs.</li><li>Ensure compliance with local food safety regulations and importation standards where applicable.</li><li>Maintain accurate procurement records, including purchase orders, supplier agreements, and delivery schedules.</li><li>Collaborate with finance and operations teams to ensure timely payments and cost control.</li><li>Continuously research and evaluate market trends, new products, and alternative suppliers to optimize sourcing strategies.</li><li>Support cost-saving initiatives and contribute to overall operational efficiency.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, or related field.</li><li>3&ndash;5 years of procurement experience in the F&amp;B sector, specifically with exposure to coffee shops and fine dining restaurants.</li><li>Strong knowledge of Bahrain&rsquo;s local supplier and vendor market is essential.</li><li>Experience in dealing with perishables, dry goods, packaging, and kitchen equipment.</li><li>Solid negotiation, communication, and analytical skills.</li><li>Proficient in procurement systems and Microsoft Office Suite (especially Excel).</li><li>Fluency in English; Arabic is an advantage.</li><li>Valid Bahrain driving license (preferred).</li></ul>Key Competencies:<ul><li>Vendor &amp; Supplier Management</li><li>Strategic Sourcing &amp; Cost Control</li><li>Inventory &amp; Stock Management</li><li>Contract Negotiation</li><li>Attention to Detail</li><li>Market Awareness</li><li>Interpersonal &amp; Communication Skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of procurement experience in the F&amp;B sector?</li><li>Are you Located in Bahrain?</li></ul>

Local Hire- Procurement Officer – F&B (Coffee Shops & Fine Dining)

Hundred Coffee

About UsWe are a premium specialty coffee and restaurant concept in Qatar, dedicated to delivering exceptional culinary experiences and world-class hospitality. Our mission is to combine artisanal coffee craftsmanship with a refined dining atmosphere, creating a destination for discerning guests who value quality, innovation, and service excellence.Role OverviewAs Operations Manager, you will be the driving force behind the seamless daily operations of our restaurant and coffee program. You will oversee staff performance, ensure service standards are consistently met, and implement operational strategies that enhance efficiency, profitability, and customer satisfaction.Key Responsibilities<ul><li>Lead and manage daily restaurant and caf&eacute; operations</li><li>Supervise, train, and motivate staff to deliver premium service</li><li>Ensure compliance with health, safety, and hygiene standards</li><li>Monitor inventory, supply chain, and vendor relationships</li><li>Drive operational efficiency and cost control measures</li><li>Collaborate with management on strategic initiatives and growth plans</li><li>Maintain high standards of customer experience and brand consistency</li></ul>Qualifications<ul><li>Proven experience (5+ years) in operations management within hospitality, F&amp;B, or specialty coffee</li><li>Strong leadership and team management skills</li><li>Excellent organizational and problem-solving abilities</li><li>Knowledge of specialty coffee culture and restaurant best practices</li><li>Ability to thrive in a fast-paced, premium service environment</li><li>Fluency in English required; Arabic is a plus</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Operations Management in a Specialty Coffee : 5 years (Required)</li></ul>License/Certification:<ul><li>Qatar Driving License (Required)</li></ul>

Operations Manager - Specialty Coffee & Restaurant

Ridge Coffee House W.L.L

Ridge Coffee House is looking for an experienced and passionate Head Barista to lead our coffee program and ensure exceptional beverage quality from day one. This role requires someone skilled, confident, and capable of training and guiding the barista team.Role OverviewThe Head Barista will be responsible for crafting high-quality beverages, overseeing bar operations, training baristas, maintaining equipment, and upholding coffee standards. This position is both hands-on and supervisory.Key ResponsibilitiesCoffee Quality &amp; Beverage Preparation<ul><li>Prepare all coffee and specialty beverages to consistent standards</li><li>Calibrate espresso grinders daily</li><li>Maintain quality control across all drinks</li><li>Develop seasonal beverages</li></ul>Bar Operations<ul><li>Oversee bar workflow and ensure efficient service</li><li>Manage daily bar setup, cleanliness, and closing procedures</li><li>Track beans, milk, and bar consumables</li><li>Ensure adherence to hygiene and safety standards</li></ul>Training &amp; Team Leadership<ul><li>Train new baristas on recipes, equipment, and techniques</li><li>Conduct skill assessments and continuous improvement sessions</li><li>Lead by example during service and rush hours</li><li>Support the Branch Manager with schedule input for bar staff</li></ul>Equipment Maintenance<ul><li>Perform daily/weekly cleaning and backflushing</li><li>Coordinate repairs with suppliers or technicians</li><li>Ensure grinders, espresso machine, and brewers are always in optimal condition</li></ul>Inventory &amp; Reporting<ul><li>Monitor coffee bean usage and inventory levels</li><li>Assist in placing orders for beans, milk, and bar supplies</li><li>Record wastage and recommend improvements to reduce losses</li></ul>Requirements<ul><li>2&ndash;4 years of barista experience, including leadership or senior barista level</li><li>Strong knowledge of espresso extraction, milk texturing, and brew methods</li><li>Experience with specialty coffee preferred</li><li>Ability to troubleshoot and adjust recipes/grinders</li><li>Strong communication and teamwork skills</li><li>Ability to work under pressure and during peak hours</li><li>Passionate about coffee, service, and continuous learning</li></ul>Job Type: Full-time

Head Barista - Ridge Coffee House

Yousef Al-Rajhi Group

<h2>Job Title: Sales Manager – Coffee Industry</h2>&nbsp;📍 Location: Riyadh, Saudi Arabia 🕒 Employment Type: Full-Time &nbsp;<h2>About the Role: &nbsp;</h2>We are seeking an experienced Sales Manager with a strong background in the coffee industry to lead sales growth, develop new business channels, and drive revenue across multiple segments. The ideal candidate will come from well-known coffee brands or specialty coffee chains and must have a solid understanding of coffee operations, B2B sales, partnerships, and market trends in Saudi Arabia. &nbsp;<h2>Key Responsibilities: &nbsp;</h2><ul><li>Develop and execute sales strategies to achieve revenue targets across all channels (B2B, corporate, wholesale, and partnerships).</li><li>Identify and secure new business opportunities, including corporate clients, offices, hotels, and retail partners.</li><li>Build and maintain strong relationships with key clients and strategic partners.</li><li>Present brand offerings, coffee programs, and service packages to potential customers.</li><li>Monitor sales performance, prepare forecasts, and share regular reports with management.</li><li>Collaborate with operations, marketing, and product teams to ensure seamless service delivery and customer satisfaction.</li><li>Conduct market analysis to stay updated with industry trends, competitor activities, and pricing strategies.</li><li>Drive brand visibility and expansion by engaging with new sales channels and revenue streams.</li><li>Represent the brand in events, exhibitions, and business meetings when needed.</li><li>Train and guide the sales team to enhance performance and achieve targets. &nbsp;</li></ul><h2>Qualifications &amp; Experience: &nbsp;</h2><ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field.</li><li>5–8 years of experience in sales within the coffee industry, preferably from well-known brands such as Starbucks, Dunkin’, Costa Coffee, Half Million, Address Coffee, or similar specialty coffee chains.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Strong understanding of coffee products, café operations, and market dynamics in KSA.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to build relationships and manage key accounts effectively.</li><li>Strong analytical skills with knowledge of sales metrics, CRM tools, and reporting.</li><li>Self-motivated, result-oriented, and able to work in a fast-paced environment.</li><li>Fluency in English (Arabic is an advantage).</li><li>Must be based in Saudi Arabia with knowledge of the local F&amp;B and coffee market. &nbsp;</li></ul><h2>What We Offer: &nbsp;</h2><ul><li>Competitive salary package with incentives.</li><li>Opportunity to work in a rapidly growing coffee brand environment.</li><li>Room for career growth and leadership development.</li></ul>

Sales Manager (Specialty Coffee)

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