coffee specialist

Nestlé Nespresso SA

<div>
 
 We are the Nestl&eacute; Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestl&eacute;. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world&rsquo;s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.
 
 
 
 
 
 Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us.
 
 
 
 
 
 
 
 
 
 Here&rsquo;s why we think you should choose us:
 
 
 <ul>
 <li>
 Comprehensive total rewards benefits package
 </li>
 <li>
 Free coffee machine + Monthly Nespresso credit
 </li>
 <li>
 Exclusive employee discounts
 </li>
 <li>
 Excellent training and development programs
 </li>
 <li>
 Growth opportunities
 </li>
 <li>
 Free unlimited coffee during working shifts
 </li>
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 And much more!!
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Position Summary
 
 
 
 We are seeking a passionate and dynamic leader for an entry-level full-time Coffee Specialist for our community who will drive sales, service, and operations through respectful, collaborative, agile, determined, and driven interactions with clients and team members. Our culture empowers us to provide quality coffee, experience-focused customer service, growth opportunities and a variety of benefits with perks. Join our team as we cultivate coffee as an art to grow the best in each of us.
 
 
 
 
 
 
 
 
 
 A Day in the Life of a Coffee Specialist:
 
 
 <ul>
 <li>
 Achieve personal sales and service level targets.
 </li>
 <li>
 Welcome the Boutique clientele and identify their needs.
 </li>
 <li>
 Ensure that the Boutique is clean (well-ordered, correct equipment, properly presented); Work in shifts and fulfill one's role and expectations. Support special events.
 </li>
 <li>
 Contribute to the management of inventories, stocks and cash.
 </li>
 <li>
 Participate in regular team briefings, meetings and on the job coaching sessions organized by the Boutique manager or team leader.
 </li>
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 Advise both prospects and Club members on Nespresso products and Services.
 </li>
 <li>
 Inscribe new Boutique customers, open their account, present the Boutique and Club services, and assist them in their selection during their first purchase.
 </li>
 <li>
 Initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products.
 </li>
 <li>
 Maximize the sale of all the Nespresso products presented in the Boutique (coffee, machines, accessories);
 </li>
 <li>
 Actively manage the database on a daily basis and permanently update customer records; Carry out an initial analysis of machine breakdowns reported by customers to orient them as effectively as possible towards the after sales service.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What will make you successful
 
 
 
 
 
 <ul>
 <li>
 1 year of prior retail experience is required
 </li>
 <li>
 Excellent presentation, communication &amp;interpersonal skills; exceptional customer service skills
 </li>
 <li>
 Hands on and pragmatic
 </li>
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 Punctuality and discipline
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 <li>
 Strong team player
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 Proactive and responsive to anticipate and fulfill customer needs
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 <li>
 This position is not eligible for Visa Sponsorship.
 </li>
 </ul>
 
 
</div>

Coffee Specialist

timeless bakery

We are looking for a skilled Barista to join our coffee team in Ajman. The ideal candidate should have:<ul><li>Strong knowledge of coffee tasting, brewing methods, standards, and equipment</li><li>Excellent customer service skills</li><li>Fluent English speaking ability</li></ul>Job Details:<ul><li>Location: Ajman, UAE</li><li>Salary: AED 1600 to 2200 (depending on experience)</li></ul>Requirements:<ul><li>Previous experience as a barista is required</li><li>Ability to engage with customers positively</li><li>Knowledge of espresso machines and brewing techniques</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: AED١٬٦٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Barista/ coffee specialist

Nestlé

<div>Job Title: Nespresso Customer Service Specialist<div>
Position Snapshot</div>
Location: Cairo, Egypt
Company: Nestl&eacute; Business Solutions
Full-time/Hybrid mode
Fluent in English (Level C1) 
About Us
Nestl&eacute; Business Solutions (NBS) is at the heart of the Nestl&eacute; Group. We provide Supply Chain, Financial, HR, Digital &amp; Social Media, CRM and Consumer Engagement services to enable Nestl&eacute; &mdash; and iconic brands like Nespresso &mdash; to engage with millions of consumers worldwide.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you and you are looking to join a business where you can really add value &mdash; supporting the Customer Relationship Center (CRC) of the premium brand Nespresso &mdash; then this is your opportunity to join Nestl&eacute; Business Solutions (NBS) and be part of the Nespresso experience.
At Nestl&eacute; Business Solutions (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position. 
Position Summary
For our Nestl&eacute; Business Solutions, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers. 
A Day in the Life of...<ul><li>Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels.</li><li>Welcome customers and effectively identify their needs to provide tailored solutions.</li><li>Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.</li><li>Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.</li><li>Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement.</li><li>Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making.</li><li>Spark customer interest by showcasing our complete product offerings and their benefits.</li></ul> 
What Will Make You Successful<ul><li>0-2 years of experience in a customer-engagement services (mandatory)</li><li>Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)</li><li>Fluent in English (C1 level)</li><li>Excellent interpersonal and communication skills</li><li>Ability to multitask effectively</li><li>Positive mindset with a strong eagerness to learn and collaborate as a team player</li><li>Strong organizational and prioritization skills to excel in a fast-paced environment</li><li>Demonstrated work ethic and respectfulness.</li></ul></div>

CRC Coffee Specialist

Keweenaw Coffee Works

<div><div><div>As a KCW Barista, you are a true Daymaker, crafting exceptional coffee experiences while fostering genuine connections with our community. This role combines technical coffee expertise with warm hospitality to create our signature &ldquo;oasis in the desert&rdquo; atmosphere.</div>
</div><div><h3 class="jobSectionHeader">About Keweenaw Coffee Works</h3>
<div><div>About the Company: Keweenaw Coffee Works is a high-quality small-batch specialty coffee house nestled in the Keweenaw Peninsula. Founded and run by husband-wife team, Keweenaw is built on a value for equal partnership, creative collaboration, and the joy of making and sharing the good stuff. About the Coffee: We source exceptional coffees from small artisanal farms around the world, working with suppliers who prioritize ethical practices and sustainable product. Upon arrival at our Calumet roasterie, SCA Roasters Guild-trained roaster Nate Shuttleworth and team process each green coffee in small batches to consistently bring out the unique notes of taste and texture in each variety. About Our Team: With over 30 years&rsquo; experience in the professional coffee industry, our team makes a lot more than lattes. We take pride in crafting a meaningful experience that can&rsquo;t be found anywhere else in the Keweenaw. (Dare we say, the entire Upper Peninsula.) From inventing outrageous seasonal drinks to curating our Marketplace with specialty items from all over the Midwest, from helping with your caf&eacute; start-up (including equipment sourcing and coffee bar flow) to training your staff as rockstar baristas, our team is what turns us from just a coffee roaster into a community hub for fun, culture, and inspiration.
</div></div></div><div><h3 class="jobSectionHeader">Description</h3>
<div><div><h2 class="jobSectionHeader">Key Responsibilities:</h2><h3 class="jobSectionHeader">
Beverage Preparation</h3><ul><li>
Craft espresso-based beverages to KCW standards</li><li>
Prepare manual brew methods</li><li>
Maintain consistent drink quality standards</li><li>
Follow recipe specifications</li><li>
Monitor coffee freshness and quality</li><li>
Clean and maintain equipment</li></ul><div></div><h3 class="jobSectionHeader"> 
Customer Service</h3><ul><li>
Embody the Daymaker philosophy</li><li>
Create welcoming environment</li><li>
Build customer relationships</li><li>
Share coffee knowledge</li><li>
Handle transactions accurately</li><li>
Maintain clean workspace</li></ul><div></div><h3 class="jobSectionHeader"> 
Quality Control</h3><ul><li>
Monitor coffee and milk freshness</li><li>
Calibrate grinders regularly</li><li>
Taste test drinks for quality</li><li>
Follow cleaning protocols</li><li>
Report equipment issues</li><li>
Maintain stock levels</li></ul><div></div><h2 class="jobSectionHeader"> 
Qualifications</h2><ul><li>
Coffee preparation experience preferred</li><li>
Strong customer service skills</li><li>
Basic math abilities</li><li>
Food handler&rsquo;s certification preferred</li><li>
Physical stamina</li><li>
Team-oriented mindset</li><li>
Open availability including weekends</li></ul><div></div><h2 class="jobSectionHeader"> 
Physical Requirements</h2><ul><li>
Ability to be on feet for extended periods of time</li><li>
Capability to lift up to 50 pounds</li><li>
Ability to work in dynamic environment</li><li>
Manual dexterity for equipment operation</li></ul><div></div><h2 class="jobSectionHeader"> 
What We Offer:</h2><ul><li>
Competitive Salary and Comprehensive Benefits</li><li>
Professional Development Opportunities</li><li>
Employee Coffee and Food Benefits</li><li>
Opportunity to shape the future of a growing brand</li><li>
Work-life balance with primarily daytime hours</li></ul> 
<div></div>
</div></div></div><div><h4 class="jobSectionHeader">Salary</h4>
$13.73 - $25 per hour</div></div>

Barista

Stone Creek Coffee

<div>Description:

The Barista role exists as the main executor of a customer experience that models Remarkable Care. Baristas work together to build a caf&eacute; culture of excellence, positivity, and urgency to the customer.
Role Summary:<ul><li>
CONNECTING WITH CUSTOMERS &ndash; Baristas will put the customer first, warmly greeting each one upon entrance to the cafe. Baristas learn and use customers&rsquo; names in each interaction, showing them the same care and attention as they do with their close friends.</li><li>
OFFERING SOLUTIONS &ndash; Baristas make extra time for every customer by offering them product recommendations including, but not limited to food, Gift Cards, Loyalty Cards, and seasonal promotions.</li><li>
COFFEE GEEK &ndash; Everybody at Stone Creek should love coffee, be continually growing a contagious passion around it, and want to explore it deeper. Baristas will prepare beautiful beverages at the quality level expected of a certified barista once they have completed their training.</li><li>
CLEAN SPACE &ndash; In every area of the cafe, from the front door to the restrooms, baristas will actively contribute to maintain a beautiful cafe during every shift, keeping it stocked and remarkably clean.</li><li>
APPRECIATION &ndash; As the face of the company, Stone Creek Baristas warmly and audibly thank every customer at least once during every interaction.</li></ul>
Requirements:
<ul><li>Passion for coffee and for learning (#NSL)</li><li>
Customer service enthusiast</li><li>
Maintains regular, consistent, and punctual attendance</li><li>
Coachable</li><li>
Ability to communicate effectively, respectfully, and with care</li><li>
Ability to work on your feet for an entire shift (no less than 3-4 hours)</li><li>
Ability to work as a part of a team</li><li>
Minimum availability requirements: two shifts weekly, one of these needs to be a weekend shift</li></ul>
Skills Gained in This Role:<ul><li>
Customer Connection and Relationship Building: Develop strong interpersonal skills by warmly greeting customers and creating a welcoming, personalized experience that fosters customer loyalty and community.</li><li>
Coffee Knowledge and Technical Skill: Gain hands-on experience preparing high-quality espresso and coffee beverages, deepening your understanding of coffee brewing methods, flavor profiles, and craftsmanship.</li><li>
Teamwork and Cleanliness: Collaborate with a team to uphold a cafe culture of excellence, positivity, and urgency, contributing to a smooth workflow and supportive environment.</li><li>
Cleanliness: Learn to maintain a clean, organized, and inviting space by proactively cleaning and restocking throughout the shift, ensuring every area reflects remarkable standards.</li></ul>
Upon hire and throughout their time with Stone Creek Coffee, it is expected that no employee works for another coffee company. This policy includes any coffee-related company that produces coffee beverages or coffee beverage training. Prior to being hired by Stone Creek Coffee any employment by a company of this nature will have to end if the employee wishes to begin work at Stone Creek Coffee.
Training:
Stone Creek Coffee provides extensive coffee training for all our Baristas.
Compensation Structure:
We offer a base pay of $12.00 an hour with an hourly tip rate with an average minimum of $7 per hour. Stone Creek Coffee is also dedicated to completing all Barista training within the first 60 days. Upon certification, all baristas receive a $0.50/hr increase.
Added perks include:<ul><li>
Paid Time Off, including Vacation, Mental Health &amp; Sick Days, and Volunteer Time</li><li>
Lifestyle Spending Account (LSA) stipend</li><li>
BetterHelp Partnership</li><li>
Holidays worked paid at 2x rate of pay</li><li>
Complimentary weekly 12oz bag of coffee</li><li>
On the house fuel (i.e coffee beverages) while scheduled</li><li>
Employee Discounts (40%)</li></ul>
Stone Creek Coffee strongly encourages people from underrepresented groups to apply. We are an Equal Opportunity Employer, and we celebrate diversity and are committed to creating an inclusive environment for all employees.
Please indicate your preferred availability and number of preferred scheduled hours in the space provided in the online application.</div>

STLCRE

Overview We are seeking a knowledgeable and motivated Barista to join our team at Coma Coffee! This role is ideal for someone passionate about coffee as a craft; someone who values education, precision, and continuous learning. Our cafe is not just a service environment, but a space for developing coffee knowledge, refining techniques, and deepening the craft.Responsibilities<ul><li>Prepare and serve a variety of coffee beverages while maintaining quality, consistency, and technique</li><li>Continuously develop your understanding of coffee, including origin, processing methods, extraction, and flavor profiling</li><li>Engage customers through coffee education; guiding them through menu offerings, brew methods, and bean selection</li><li>Maintain a clean and organized environment that reflects high specialty coffee standards</li><li>Accurately operate the point-of-sale system and handle transactions</li><li>Participate in ongoing staff training and coffee education initiatives</li><li>Uphold all food safety and quality control standards</li></ul>Experience<ul><li>At least 1 year of specialty coffee experience</li></ul>Required Skills<ul><li>Strong foundational knowledge of espresso preparation, dialing in, and brewing methods</li><li>A genuine interest in continuing to build coffee knowledge and technical skill</li><li>Excellent customer service skills</li><li>Strong time management and ability to work efficiently in a fast-paced setting</li><li>Experience with cash handling and POS systems</li><li>Basic math skills for recipe adherence and transactions</li></ul>Nice-to-Have Skills<ul><li>Familiarity with green coffee, sourcing, or roasting concepts</li><li>Understanding of food safety practices</li></ul>Why Join Us This is an opportunity to grow beyond the basics of service. You&rsquo;ll deepen your coffee knowledge, refine your technical skills, and be part of a team that values education and craft.Join our team and help create meaningful coffee experiences rooted in community, knowledge, and care.Job Type: Full-timePay: From $18.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid training</li></ul>Work Location: In person

Kempinski Hotels

<div>
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 Saudi Arabia - Al Khobar
 
 
 
 
 Description
 
 
 
 The Master Barista is responsible for assisting the Beverage Manager coordinating all phases of restaurant/outlets/bars/banquet beverage operations in the Hotel; coordinate these activities on a daily basis; assist in program planning and quality control.
 
 
 This position is Critical for F&amp;B Operations to ensure that Guests have a unique and memorable experience with regards to Coffee presentations.
 
 
 Maintain the services and reputation of the Hotel and act as a management representative
 
 
 
 
 Key Responsibilities
 
 
 
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 Barista should be able to provide The Perfect Cup of Coffee as well as Perfect Cappuccinos and Lattes and other Coffee Drink Recipes
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 To do this the Barista must be able to produce a Perfect Espresso/Coffee Shot.
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 Barista Espresso Machine Skills-A Barista will generally learn the difference between the various types of espresso machines which are used to provide the proper pressure for extraction by forcing hot water at high pressure through tamped and roasted, ground coffee.
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 In addition a great Barista is a &ldquo;people person&rdquo; who wants to give customers a great coffee experience so they come back again and again.
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 A Barista Should Know About Coffee &ndash; the World&rsquo;s Three Main Growing Regions.
 
 
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 Working the Counter &ndash; The Master Coffee Barista.
 
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 A Barista often works the whole front counter area of the coffee shop and may participate in serving food items as well as various coffee drinks, tea and other beverages.
 
 
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 A good team player &ndash; &ldquo;works well with others.&rdquo;
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 A master Barista is a multi-task expert, taking care of numerous things in the proper order with the goal of providing supreme customer service and exceptional specialty coffee drinks.
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 Ability to multi-tasked requires the Barista to think of what needs to be done at the particular moment and constantly prioritize items for the best efficiency.
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 The ability to multi-task requires that you do more than just work fast, and it also does not include being hyper-active or extra speedy without purpose.
 
 
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 An experienced Barista knows that the customer always comes first because your whole purpose is to give them a wonderfully positive experience in your coffee creations.
 
 
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 Barista Knowledge About the World&rsquo;s Finest Coffees
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 A Barista should also know something about the world&rsquo;s finest premium gourmet coffees &ndash; just some basic knowledge about taste profiles and how the coffees are processed, perhaps where they are grown and their most redeeming qualities.
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 For example you should know about how a Jamaican Blue Mountain Coffee differs from an Ethiopian Harrar Coffee, and some of the overall qualities including body, sweetness/bitterness, acidity, aroma, and also the aftertaste. Attend a coffee cupping (professional coffee tasting) to learn more about coffee and advance your Barista knowledge.
 </li>
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 A great Barista will know how a Yemen Mocha Coffee differs from a Ethiopian Sidamo Coffee or a Kenyan Coffee, and which work best in the various Coffee Recipes.
 </li>
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 Barista should know the basic differences between Robusta and Arabica coffee beans.
 </li>
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 A professional Barista should also know about Grinding and Roasting Coffee including Grinding Coffee for Espresso.
 </li>
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 Keep a Neat Workplace and a Neat Appearance
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 Cleanliness is clearly next to godliness when it comes to being a Barista. Not only must you keep your brewing equipment clean and your work area spotless, you must also maintain a neat physical appearance.
 </li>
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 Treats all Team Members fairly, with respect.
 </li>
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 Sets high standards for appropriate team behavior on shift.
 </li>
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 Is capable of handling irate customers with a friendly/calm attitude.
 </li>
 <li>
 Ensures product quality and great service.
 </li>
 <li>
 Shows enthusiasm about guest within the restaurant &amp; bars.
 </li>
 <li>
 Is flexible in dealing with changes/problems (e.g., being short staffed).
 </li>
 <li>
 Shifts priorities and goals as work demands change.
 
 
 </li>
 <li>
 Prioritizes tasks effectively to ensure most important tasks are completed on time.
 
 
 </li>
 <li>
 Delegates and follows-up effectively.
 
 
 </li>
 <li>
 Seeks, listens and responds to Guest feedback.
 
 
 </li>
 <li>
 Coaches team on how to exceed Guest expectations.
 
 
 </li>
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 Does not blame others; takes accountability for problems.
 
 
 </li>
 <li>
 Training and continuing education- Support members of the division training team in the role of teacher.
 
 
 </li>
 <li>
 Participating in all levels of division training update meetings.
 
 
 </li>
 <li>
 Identify skill gaps within beverage and partnering to customize learning solutions.
 
 
 </li>
 <li>
 Assist in the positions specific training.
 
 
 </li>
 <li>
 Evaluate recipe inconsistencies and coach on proper procedures.
 
 
 </li>
 <li>
 Organizes and conduct monthly training classes covering, service and overall product knowledge.
 
 
 </li>
 <li>
 Oversee all the new trainees through the process, conduct end of training certification.
 
 
 </li>
 <li>
 Supports food &amp; beverage outlets by preparing specialty coffee menus themed to the operation.
 
 
 </li>
 <li>
 Pair coffee with food selection at the fine dining outlet.
 
 
 </li>
 <li>
 Present recipe selection for review four times annually.
 
 
 </li>
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 Evaluate and review all new products with Beverage Manager for possible placement in outlets.
 
 
 </li>
 <li>
 Creates a positive team atmosphere among Team Members.
 
 </li>
 </ul>
 <ul>
 <li>
 Provides feedback and coaching to the Team regularly.
 
 
 </li>
 <li>
 Understands building capability through Cross training.
 
 
 </li>
 <li>
 Ensures new products are executed properly following roll-out.
 
 
 </li>
 <li>
 Ensures product quality and great service.
 
 
 </li>
 <li>
 Shows enthusiasm about guest within the restaurant/bars.
 
 
 </li>
 <li>
 Taking Ownership of issues or tasks and also give detail update of the Beverage Manager.
 
 </li>
 </ul>
 <ul>
 <li>
 Effectively identifies restaurant/bars problems through reports and can ideate &amp; execute to resolve
 
 </li>
 </ul>
 <ul>
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 Assist in planning regular and special event Menu.
 
 </li>
 </ul>
 <ul>
 <li>
 Stock the service bar and lobby bar as needed.
 
 </li>
 </ul>
 <ul>
 <li>
 Take an alcohol and mixer inventory on the first of every month. Reconcile the inventory with purchases to insure all is accounted for.
 
 </li>
 </ul>
 <ul>
 <li>
 Direct responsibility for training the staff for all coffee service.
 
 </li>
 </ul>
 <ul>
 <li>
 Creates a positive team atmosphere among Team Members.
 
 </li>
 </ul>
 <ul>
 <li>
 Maintains records of staff periodic manner and operating costs.
 
 </li>
 </ul>
 <ul>
 <li>
 Provides feedback and coaching to the Team regularly.
 
 </li>
 </ul>
 <ul>
 <li>
 Understands building capability through Cross training
 
 </li>
 </ul>
 <ul>
 <li>
 Treats all Team Members fairly, with respect.
 
 
 </li>
 <li>
 Sets high standards for appropriate team behavior on shift.
 
 </li>
 </ul>
 <ul>
 <li>
 Works with beverage staff to ensure proper food presentation and proper food-handling procedures.
 
 </li>
 </ul>
 <ul>
 <li>
 Handle guest complaints in restaurants &amp; bars.
 
 
 </li>
 <li>
 Schedules periodic beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
 
 
 </li>
 <li>
 Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.
 
 
 </li>
 <li>
 Meet with sales representatives to order supplies such as glassware, utensils, and cleaning items. Arrange for maintenance and repair of equipment and other services.
 
 
 </li>
 <li>
 Ensures new products are executed properly following roll-out.
 
 </li>
 </ul>
 <ul>
 <li>
 Is capable of handling irate customers with a friendly/calm attitude.
 
 </li>
 </ul>
 <ul>
 <li>
 Is flexible in dealing with changes/problems (e.g., being short staffed).
 
 </li>
 </ul>
 <ul>
 <li>
 Has effectively forecasted restaurants &amp; bar needs.
 
 </li>
 </ul>
 <ul>
 <li>
 Shifts priorities and goals as work demands change.
 
 </li>
 </ul>
 <ul>
 <li>
 Prioritizes tasks effectively to ensure most important tasks are completed on time.
 
 </li>
 </ul>
 <ul>
 <li>
 Delegates and follows-up effectively.
 
 </li>
 </ul>
 <ul>
 <li>
 Attendance and participation of weekly F &amp; B meeting and Department Head meeting
 
 
 </li>
 </ul>
 <ul>
 <li>
 Proficiency in Point of sale (POS) software, inventory software, Restaurant &amp; Bars guest satisfactory tracking software etc.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Assure completion of requisitions where deemed necessary.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Assure the completion of weekly schedule and shift duties
 
 </li>
 </ul>
 <ul>
 <li>
 Maintaining a labor cost.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Completion of monthly inventory.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Minimize number of customer complaints.
 
 </li>
 </ul>
 <ul>
 <li>
 Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time.
 
 </li>
 </ul>
 <ul>
 <li>
 Staff professional attitude and proper meeting Company appearance and uniform standards.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Teamwork-Relations with co-workers and management.
 
 </li>
 </ul>
 <ul>
 <li>
 Responsible for staff training and development.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Ensure all staff received the appropriate training.
 
 </li>
 </ul>
 <ul>
 <li>
 Personnel selection.
 
 </li>
 </ul>
 <ul>
 <li>
 Proper hiring procedures followed.
 
 </li>
 </ul>
 <ul>
 <li>
 P&amp;L monthly meeting.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Personal development and growth.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Discipline of personnel when required.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Assist all scheduling within the department.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Participation towards overall Hotel Maintenance and cleanliness.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Achieving service that exceeds expectations.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Assisting in the overall maintenance of the operation at a level in keeping with the standards prescribed.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Minimize the number of Workmen's Compensation claims.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Report any deficiencies in equipment and facilities.
 
 </li>
 </ul>
 <ul>
 <li>
 Required to be present to serve VIP&rsquo;s during Operations.
 
 
 </li>
 </ul>
 <ul>
 <li>
 Must have flexible availability due to needs of our VIP guests
 
 </li>
 </ul>
 <ul>
 <li>
 Able to independently manage and be responsible for high value coffee and equipment
 
 
 </li>
 </ul>
 <ul>
 <li>
 Able to manage multiple outlet coffee inventory and par levels
 
 </li>
 </ul>
 <ul>
 <li>
 Develop SOPs from extensive knowledge and experience
 
 </li>
 </ul>
 <ul>
 <li>
 Train multiple outlets in coffee preparation, latte art and sales
 
 </li>
 </ul>
 <ul>
 <li>
 Work with procurement all necessary items related to their operations
 
 
 </li>
 </ul>
 <ul>
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 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 
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