coffee specialist

Lagoona Beach Luxury Resort & Spa

Barista Job Description &ndash; Overseas ApplicantsWe are seeking enthusiastic baristas who are passionate about coffee, guest engagement, and teamwork. As a barista, you will play a vital role in delivering exceptional coffee experiences and ensuring smooth daily operations.Key Responsibilities:<ul><li>Prepare and serve high-quality coffee beverages with consistency and care.</li><li>Engage warmly with guests, ensuring friendly service and accurate order delivery&mdash;especially for takeaway orders, without spills.</li><li>Demonstrate knowledge of coffee types, brewing methods, and caf&eacute; trends, while continuously learning and improving skills.</li><li>Perform live or online coffee demonstrations when required.</li><li>Maintain and operate coffee machines and equipment with care, ensuring cleanliness and proper functionality.</li><li>Respect and follow guidance from managers, reporting issues promptly and responsibly.</li><li>Work collaboratively with team members, fostering a positive and supportive environment.</li><li>Uphold standards of professionalism, respect, and hospitality at all times.</li></ul>What We Value:<ul><li>Passion for coffee and craftsmanship</li><li>Strong guest service and communication skills</li><li>Attention to detail and pride in presentation</li><li>Reliability, respect, and teamwork</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsApplication Question(s):<ul><li>The Preliminary Interview / Screening will require you to do a demonstration of 3 Coffee Types using the machines in our Outlet. Please confirm that you can do this?</li><li>The Preliminary Interview / Screening will also include an Interview about your Coffee Knowledge, Temperature Management and general questions from farming to brewing coffee. Please confirm that you have adequate knowledge to have a conversation?</li></ul>Experience:<ul><li>Barista / Coffee-Making: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Barista / Coffee Specialist

Nestlé

<div>Job Title: Nespresso Customer Support Associate 
Position Summary
Join a world leader in the food and beverage industry, where our passion for enhancing quality of life drives everything we do. In our collaborative environment, we are committed to fostering a healthier future for our consumers and communities.
As a Contact Center Associate, you will engage with consumers through various channels, including inbound and outbound calls, emails, WhatsApp, live chat, and social media. Your role is pivotal in delivering exceptional customer experiences.
A Day in the Life&hellip;
Customer Experience:<ul><li>
Provide outstanding service through effective communication across voice and digital platforms, promptly addressing customer needs.</li><li>
Achieve high customer satisfaction by personalizing interactions and applying our brand&rsquo;s tone at every touchpoint.</li><li>
Resolve inquiries and complaints with empathy and professionalism, ensuring a positive impact on the customer journey.</li><li>
Utilize active listening skills to identify trends and behaviors, offering relevant solutions and fostering meaningful conversations.</li></ul>
Coffee Experience &amp; Expertise:<ul><li>
Act as a brand ambassador with in-depth knowledge of our products and sustainability commitments.</li><li>
Continuously enhance your expertise in coffee, products, and services to tailor experiences for customers.</li><li>
Inspire and guide customers in exploring personalized coffee options.</li></ul>
Sales Techniques:<ul><li>
Leverage sales skills to create opportunities for customer retention and upselling through genuine engagement.</li><li>
Skillfully navigate challenging conversations, offering valuable solutions and options.</li><li>
Identify customer needs and promote new products, enhancing the overall brand experience.</li></ul>
Operational Excellence:<ul><li>
Ensure compliance with quality and business standards in all interactions.</li><li>
Contribute to continuous improvement initiatives, enhancing customer journey and lifecycle.</li><li>
Maintain data integrity and provide back-office support as needed, aligning with compliance policies.</li></ul>
Are You a Fit?<ul><li>
Bachelor&rsquo;s degree in marketing, business studies, communications, or related fields.</li><li>
Proven customer service and sales expertise in B2C and/or B2B environments.</li><li>
Strong interpersonal and communication skills, both verbal and written, in English.</li><li>
Ability to multitask, prioritize effectively, and adapt to new digital trends.</li><li>
Attention to details and a passion for learning new skills and tools.</li></ul></div>

CRC Coffee Specialist

<div>
 
 Job Title: Customer Service Specialist
 
 
 
 
 Position Snapshot
 
 
 
 Company: Nestl&eacute; Business Solutions
 
 
 Full-time/Hybrid mode
 
 
 
 About Us
 
 
 
 
 Nestl&eacute; Business Solutions (NBS)
 
 is at the heart of the Nestl&eacute; Group. We provide Supply Chain, Financial, HR, Digital &amp; Social Media, CRM and Consumer Engagement services to enable Nestl&eacute; &mdash; and iconic brands like Nespresso &mdash; to engage with millions of consumers worldwide.
 
 
 We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
 
 
 
 If this describes you and you are looking to join a business where you can really add value &mdash; supporting the Customer Relationship Center (CRC) of the premium brand Nespresso &mdash; then this is your opportunity to join Nestl&eacute; Business Services (NBS) and be part of the Nespresso experience.
 
 
 
 
 At Nestl&eacute; Business Services (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position.
 
 
 
 
 Position Summary
 
 
 
 
 For our Nestl&eacute; Business Services, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers.
 
 
 
 
 A Day in the Life of...
 
 
 
 <ul>
 <li>
 Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels.
 </li>
 <li>
 Welcome customers and effectively identify their needs to provide tailored solutions.
 </li>
 <li>
 Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.
 </li>
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 Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.
 </li>
 <li>
 Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement.
 </li>
 <li>
 Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making.
 </li>
 <li>
 Spark customer interest by showcasing our complete product offerings and their benefits.
 
 
 </li>
 </ul>
 
 What Will Make You Successful
 
 
 
 <ul>
 <li>
 One to two years of experience in a customer-engagement services (mandatory)
 </li>
 <li>
 Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)
 </li>
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 Fluent in English (C1 level)
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Ability to multitask effectively
 </li>
 <li>
 Positive mindset with a strong eagerness to learn and collaborate as a team player
 </li>
 <li>
 Strong organizational and prioritization skills to excel in a fast-paced environment
 </li>
 <li>
 Demonstrated work ethic and respectfulness
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 At NBS, we prioritize our talent and are committed to fostering an engaging environment where our teams can excel in their professional performance while also supporting personal development and work-life balance. By joining us, you will benefit from:
 
 
 
 <ul>
 <li>
 Development of expertise in Nestl&eacute;&rsquo;s Shared Services Business
 </li>
 <li>
 Enjoy exclusive access to the Nespresso Credit Club, allowing you to purchase Nespresso products with special conditions as part of your employee benefits
 </li>
 <li>
 Immersion in a culturally diverse team
 </li>
 <li>
 Opportunities for local and international exposure
 </li>
 <li>
 Flexible working environment
 </li>
 <li>
 Engagement and well-being activities
 </li>
 <li>
 Competitive salary with an annual bonus based on performance
 </li>
 <li>
 Meal allowance card
 </li>
 <li>
 Access to a credit club
 </li>
 <li>
 Flexible benefits: Choose the options that best suit your needs (e.g., health insurance, gym memberships, professional training, etc.)
 </li>
 <li>
 Membership in the Nestl&eacute; Club, offering discounts with various partners
 </li>
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 Complimentary high-quality coffee at the office
 </li>
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 Special discounts for employees at select retailers
 </li>
 <li>
 Provision of company equipment tailored to professional needs
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 On-site medical support available at our office
 </li>
 <li>
 Access to e-learning courses and training programs to help you achieve your career goals
 </li>
 <li>
 Opportunities for career progression and international career possibilities
 </li>
 </ul>
</div>

Aries Cafe

Job Summary: We are looking for a skilled and friendly Barista to join our team. The Barista will be responsible for preparing and serving high-quality coffee, beverages, and light food items while delivering excellent customer service in a clean and welcoming environment.Key Responsibilities:<ul><li>Prepare and serve coffee, espresso drinks, teas, smoothies, and other beverages to company standards.</li><li>Greet and assist customers with menu choices, ensuring a positive and personalized experience.</li><li>Operate coffee machines, grinders, blenders, and other caf&eacute; equipment safely and efficiently.</li><li>Maintain cleanliness and organization of the caf&eacute;, including workstations, equipment, and seating areas.</li><li>Handle cash, card payments, and POS transactions accurately.</li><li>Follow health, safety, and hygiene standards at all times.</li><li>Restock and manage inventory of coffee beans, supplies, and caf&eacute; products.</li><li>Work as part of a team to ensure smooth daily operations and meet customer satisfaction goals.</li></ul>Qualifications &amp; Skills:<ul><li>Previous experience as a Barista or in a caf&eacute;/food service environment preferred.</li><li>Knowledge of coffee brewing methods, latte art, and caf&eacute; operations is an advantage.</li><li>Strong customer service and communication skills.</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li><li>Flexibility to work shifts, including weekends and holidays.</li><li>Team player with a positive attitude and passion for coffee.</li></ul>Job Type: Full-timePay: BD200.000 - BD250.000 per month

Coffee shop Barista

CALO

<div><h4 class="jobSectionHeader">About Calo</h4>
Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We&rsquo;re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.<h4 class="jobSectionHeader">
Role overview</h4>
To function as a Barista for the Calo Cafe to work alongside the Cafe Manager and to successfully support the operation in accordance with the standard of the company in all daily operations.
The successful candidate will employ their coffee knowledge and Interpersonal skills to play a critical role in maintaining and enhancing our customers&rsquo; satisfaction.<h4 class="jobSectionHeader">
Main Responsibilities</h4><ul><li>
Adhere to coffee recipes when preparing them</li><li>
Maintain brewing equipment functionality and reporting possible issues</li><li>
Being attentive to customers&rsquo; orders and preferences</li><li>
Maintain a positive and professional approach with customers while presenting Calo&rsquo;s culture and values</li><li>
Ensure that the cafe operates in a timely manner that meets our quality standards</li><li>
Resourcefully solve any issues that arise and seize control of any problematic situation</li><li>
Comply with and enforce sanitation regulations and safety standards</li><li>
Maintain a positive and professional approach with coworkers</li></ul><h4 class="jobSectionHeader">
Ideal Candidate</h4><h5 class="jobSectionHeader">
Qualifications</h5><ul><li>
Must have had a minimum of 1 year of previous experience in cafes as a Barista</li><li>
Must have a certified Barista certificate</li><li>
Must be currently present in KSA</li><li>
Must be a proficient communicator in English</li></ul><h5 class="jobSectionHeader">
Knowledge and competency</h5><ul><li>
Adequate coffee knowledge and different coffee mixtures</li><li>
Ability to differentiate coffee aromas, and their taste</li><li>
Extensive hands-on experience with professional coffee machines</li><li>
Outstanding communication and leadership skills</li><li>
A good understanding of useful computer programs and the ability to learn new ones</li><li>
Ability to communicate effectively, particularly in written form</li></ul><h5 class="jobSectionHeader">
Personality</h5><ul><li>
Strong communicator</li><li>
Pleasant personality and able to lead with empathy</li></ul></div>

Barista

TORINO CAFE

Waiter / Barista Location Kuwait Employment Type Full-time Job Summary We are looking for an energetic and customer-focused Waiter / Barista to join our team. The ideal candidate should be passionate about customer service, able to prepare coffee and beverages to standard, and provide a friendly, professional experience to every guest. Key Responsibilities Customer Service Greet customers warmly and take orders accurately Serve food and beverages in a timely and professional manner Ensure customer satisfaction and handle basic complaints politely Maintain a clean and welcoming dining area Barista Duties Prepare coffee, espresso-based drinks, and other beverages according to recipes Operate coffee machines, grinders, and basic caf&eacute; equipment Ensure consistency in taste, quality, and presentation Maintain cleanliness of the coffee station at all times Operations &amp; Hygiene Follow food safety and hygiene standards Keep workstations clean and organized Assist in restocking supplies and basic inventory checks Follow company SOPs and supervisor instructions Requirements Previous experience as a waiter or barista is preferred Basic knowledge of coffee and beverages (training can be provided) Good communication skills Positive attitude and team spirit Ability to work under pressure and during peak hours Visa 18 transferable (inside Kuwait only) Ready to join immediately or on short notice Skills &amp; Qualities Customer-oriented mindset Fast learner Clean appearance and good personal hygiene Ability to multitask Punctual and reliable What We Offer Competitive salary Friendly and professional work environment Training and growth opportunities Career development within the company How to Apply Send your CV via WhatsApp to: +965 552 82920Job Type: Full-timePay: From KD200.000 per month

Barista/ waiter

Pyramisa Hotel Apartment

The Barista is responsible for preparing and serving high-quality coffee and beverages while delivering excellent customer service. The role requires strong product knowledge, attention to detail, and maintaining cleanliness and hygiene standards in the caf&eacute; or outlet.Key Responsibilities:<ul><li>Prepare and serve coffee, tea, and specialty beverages according to company standards.</li><li>Operate coffee machines, grinders, and other equipment safely and efficiently.</li><li>Ensure consistent quality in beverage preparation and presentation.</li><li>Greet customers warmly and provide excellent customer service.</li><li>Take accurate orders and handle cash/POS transactions properly.</li><li>Maintain cleanliness and organization of the work area, equipment, and seating area.</li><li>Monitor stock levels and inform supervisors of shortages.</li><li>Follow food safety and hygiene standards at all times.</li><li>Upsell products and promote current offers or seasonal items.</li><li>Assist in receiving and storing supplies properly</li></ul>Job Type: Full-timePay: AED1,800.00 - AED2,000.00 per month

Barista (Female)

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