collection manager

Zain

<div>About the Role 
The In-House Collection Specialist is responsible for overseeing in-house debt collection activities and overseeing in-house collection juniors.
Responsibilities:<ul><li>
Oversee daily soft collection calls and collection processes</li><li>
Oversee contacting of autopay customers to update their profiles</li><li>
Oversee the processing of autopay tickets including adding, removing, updating requests as well as overseeing complaints and directly intervening on escalated complaints</li><li>
Guide and train the in-house collection juniors in all matters related to collection activities ensuring that these are dealt with in a professional and efficient manner</li><li>
Coordinate with collection agencies and legal firms regarding specific escalated cases where necessary</li><li>
Coordinate with concerned internal departments regarding collection activities</li><li>
Establish relevant KPIs related to collection activities and review performance reports, tracking debt collection, understanding key pain points and recommending actionable solutions to the Collections Manager</li><li>
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities</li></ul>
What We Need From You 
Skills:<ul><li>
Ability to lead, inspire and motivate stakeholders towards a common goal</li><li>
Ability to communicate, present and influence all levels of the organization</li><li>
Strong expertise in debt collection and debt collection processes</li><li>
Understanding of financial accounting and reporting</li><li>
Ability to run deep dive financial analyses</li><li>
Experience with analytics, financial dashboards and problem structuring</li><li>
Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>
Clear ability to understand the dynamics of financial data to extract relevant information</li><li>
Experience working independently across a cross-functional team</li><li>
Strong problem-solving skills and ability to identify and frame key issues</li><li>
Excellent written and verbal communication skills</li><li>
Ability to analyze a situation and produce creative, original and useful solutions</li><li>
Experience designing KPIs, reports, dashboards</li><li>
Strong understanding of telecommunications products, trends and technology markets</li></ul>
Education Level &amp; Major: Bachelor's Degree required, master's in Finance, Accounting, Business, BI / Data Analyst or a related field
Years of Experience: +1</div>

In-House Collection

CMA CGM

ID: 573880
 
Location: 
Abu Dhabi, AE
 
Credit Management Manager
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
MISSION AND RESPONSABILITIES
 
As Credit Manager in the Dubai Regional office, your role is to set and monitor collection objectives for the Group's agencies/subsidiaries.
 
You control the formalization of reporting concerning the level of performance of current customer management (performance indicators such as delay, DSO, etc.). You are in charge of ensuring Portfolio’s DSO and overdue ratio remain respectively below 30 days and 15%.
 
You liaise with Regional Credit Managers, Global Accounts and Customer service teams on Global Accounts’ collection matters and identify / anticipate potential risks of credit losses and ensure that corrective actions are implemented.
 
You ensure the optimization of information media and communication with other relevant directorates and departments (risk level, disputes, blocking and unblocking, etc.).
 
In coordination with Financial Control, as well as D&D Departments, you ensure aging balances’ tidiness by following up on write-off and D&D discounts’ processes.
 
You are also in charge of the follow up on D&D collection, approval of the D&D proposed Benchmark, and within authority Matrix D&D waivers. You supervise the D&D filling within LARA, Company Website and FMC.
 
You ensure suspension rules are enforced.
 
You review, approve, or recommend credit terms according to group’s Approval Matrix.
 
You visit key and/or problematic accounts along with the commercial team.
 
As a manager, you are also responsible of the coordination and management of your team.
 
SKILLS AND QUALIFICATIONS
 
Minimum 5 years work experience in collection, agency finance or control function with a good knowledge of the business.
 
Team player
 
Ability to partner with agencies’ GM and CFOs to set collection objectives and limits
 
Extensive knowledge of all aspect of Collections analytics and operations
 
Demonstrate capability to follow legal action with in-house and external legal counsels
 
Autonomous and able to work with overseas stakeholder (Regional teammates, Service Canters etc.)
 
Proactive and comfortable making decisions under high pressure
 
Leadership & Strong communication skills.
 
Detail oriented and maintains the highest productivity and quality levels
 
Come along on CMA CGM’s adventure !

Credit Management Manager

<div><div><div>The Collections Manager is responsible for overseeing the collection efforts of accounts receivable (AR) balances.
<ul><li>Supervise and develop Collections Analysts and Collectors, and manage their account loads. 
</li><li>
Review collection system entries to ensure Collections Analysts and Collectors are entering detailed notes so that all internal departments have a clear understanding of AR status. 
</li><li>
Support team DBO and days sales outstanding goals by providing assistance to the Collections Analysts and Collectors on problem accounts, difficult customer relationships and high-level disputes. 
</li><li>
Review contracts as they relate to collection issues, including payment and invoicing terms. 
</li><li>
Adjust parameters of the collection system&rsquo;s collections strategies, as required. 
</li><li>
Attend customer meetings to resolve ongoing issues and foster relationships. 
</li><li>
Conduct meetings with Sales, Operations and Finance groups to address inquires and issues related to AR collections. 
</li><li>
Review and approve refund and expense write-off requests made by Collection Analysts and Collectors. 
</li><li>
Understand the company Product Lines and geographical organizational structure and identify contacts for specific needs. 
</li><li>
Collaborate with internal stakeholders, including those within the Billing Center of Excellence, Credit, Sales, Operations, Tax and Treasury, to support and improve collection processes. 
</li><li>
Ensure departmental costs stay within proposed annual budget. 
</li><li>
Understand and comply with Sarbanes-Oxley requirements as defined in the risk control matrix.</li></ul>
10 years of relevant experience
<div><div>
</div></div></div></div><div><div><div><div>Benefits
</div></div></div></div><div><div><div><div>International Opportunities
<div>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
</div></div></div><div><div>Insurance
<div>Health, vision, and dental insurance for you and your dependents available from day one.
</div></div></div><div><div>Learning Opportunities
<div>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
</div></div></div><div><div>Diverse and
Inclusive
<div>Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
</div></div></div></div></div><div><div><div><div>About Us
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Global in outlook, local in practice &ndash; and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally. 
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.</div></div></div></div></div>

Collections Manager

Trane Technologies

<div><div><div>At Trane TechnologiesTM and through our businesses including Trane&reg; and Thermo King&reg;, we create innovative climate solutions for buildings, homes, and transportation that challenge what&rsquo;s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. 
 
Job Summary： 
Trane in Saudi Arabia is hiring a Credit &amp; Collection Officer that will manage an Accounts Receivable portfolio for Trane Technologies operations in the Middle East &amp; Africa, including the related credit and collection activities in order to minimize credit risk while maximizing cash performance.</div>
The role includes credit investigation &amp; assessment, credit hold management &amp; order release; collections follow up &amp; escalation; query &amp; dispute resolution; customer visits; escalation to collection agencies and legal counsel; liaison with commercial, finance &amp; reporting teams; compliance activities.
The portfolio is Trane Saudi Arabia: sales from local offices across the country, including Trade Finance activities. 
Responsibilities:<ul><li>
Gather necessary information for credit assessment and payment terms approval; support the regional manager with decisions about credit risk &amp; cash flow.</li><li>
Support credit assessment of new and existing customers and approve credit limits in line with Limits of Authority assigned to the role.</li><li>
Provide information on credit checking and order holds and releases on timely basis. Notify manager of significant issues impacting collection of outstanding receivables</li><li>
Responsible for the collection and the maintenance of account receivables with particular attention to Trade Finance requirements: review &amp; validate payment instruments such as Letters of Credit, Promissory Notes, monitor &amp; escalate risk of discrepancies, gather &amp; present documents, prepare specific Trade Finance reporting.</li><li>
Follow &amp; optimize collection protocol for the portfolio: monthly statement of account, pre-calling record customer feedback, register promise to pay, follow up on tasks and broken promises, send dunning letters, arrange customer visits, escalate to manager and to commercial team, etc.</li><li>
Ensure funds are correctly applied to the relevant customer account and invoices; keep unapplied cash to the minimum. Support the cash application team as and when needed.</li><li>
Prepare reports as per monthly schedule and on ad hoc basis for the credit and financial functions</li><li>
Expedite resolution of customer disputes &amp; queries by linking with Sales/Order Management/Warranty as required.</li><li>
Informing management regarding effectiveness of strategies for various accounts.</li><li>
Promote a culture of continuous process improvement and collaborate actively internal stakeholders.</li><li>
Support the Credit Centre of Excellence for major credit reviews for all customers whenever required.</li><li>
Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance, Sarbanes Oxley, etc.</li></ul> 
Qualifications:<ul><li>
University Degree in Business, Finance, Accounting or similar field.</li><li>
 Minimum 3-year experience in Credit &amp; Collection or similar role</li><li>
Good understanding of commercial credit and collection practices and knowledge of financial analysis.</li><li>
Strong proficiency in Microsoft Excel &amp; Outlook</li><li>
Hands-on work experience in credit and collection, preferably with an experience from a manufacturing, contracting or construction background with good reconciliations skills.</li><li>
Experience of working on Letters of Credit and Promissory Notes</li><li>
Good accounting background &amp; financial knowledge in order to drive account reconciliation during the customer visits, helping boost up collections.</li><li>
 Good ERP knowledge with excellent MS office skills</li><li>
Good communication (verbal/written) skills &amp; good negotiation skills - articulate &amp; confident enough to push back customers raising in genuine disputes.</li><li> 
Saudi National is a must. 
 
Key Competencies: 
 
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</li></ul></div></div>

Credit & Collection Officer - Riyadh

Fakhruddin Integrated Services

Key Responsibilities:<ul><li>Monitor and manage the collection of community service charges, ensuring timely follow-up with owners.</li><li>Maintain accurate records of collections and outstanding balances in Mollak and internal systems.</li><li>Issue payment reminders, demand notices, and escalation letters in line with OA regulations.</li><li>Manage RDC cases on Mollak for long-standing arrears and coordinate with legal advisors where necessary.</li><li>Utilize Adda and NoBrokerHood software to track collections, generate reports, and communicate with owners.</li><li>Provide clear communication to owners on service charges, payment plans, and financial obligations.</li><li>Assist in preparing collection reports, aging analysis, and recovery performance updates for management and board members.</li><li>Support the Finance/Community Manager during budgeting, forecasting, and financial reporting processes.</li></ul>Job Types: Full-time, PermanentPay: AED3,800.00 - AED4,000.00 per month

Collection Executive

Bonn Metal Const Ind LLC

Job description:Job Summary: The Collection Executive/Incharge is responsible for managing and executing the collections process to ensure timely and accurate recovery of outstanding payments from clients. This role involves overseeing collection activities, Co-ordinating with accounts department, and collaborating with other departments to resolve payment issues and minimize financial risk.Key Responsibilities:<ul><li>Collection Management:</li><li>Oversee and execute the collections process for overdue accounts.</li><li>Contact customers through phone, email, or in-person to collect outstanding payments.</li><li>Negotiate payment plans and settlements with clients as needed.</li><li>Monitor and follow up on accounts with overdue balances.</li><li>Documentation and Reporting:</li><li>Maintain accurate records of all collection activities and client interactions.</li><li>Prepare and present regular reports on collection status, overdue accounts, and team performance.</li><li>Analyze collection data to identify trends and areas for improvement.</li><li>Customer Relations:</li><li>Address and resolve customer inquiries or disputes related to collections.</li><li>Build and maintain positive relationships with clients to facilitate smooth collection processes.</li><li>Ensure compliance with company policies and legal requirements in all collection activities.</li><li>Process Improvement:</li><li>Evaluate and improve collection processes to enhance efficiency and effectiveness.</li><li>Implement best practices and new strategies to reduce outstanding receivables.</li><li>Collaborate with finance and accounting teams to reconcile accounts and resolve discrepancies.</li><li>Compliance:</li><li>Adhere to legal and regulatory requirements related to debt collection.</li><li>Ensure all collection activities are conducted in accordance with company policies and ethical standards.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related field.</li><li>Experience: 4 to 5years of experience in collections or a related field; previous supervisory experience is a plus.</li><li>Skills:</li><li>Strong communication and negotiation skills.</li><li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li><li>Familiarity with collection software and CRM systems.</li><li>Analytical skills with the ability to interpret financial data.</li><li>Problem-solving abilities and attention to detail.</li></ul>Personal Attributes:<ul><li>Professional demeanor with a customer-focused approach.</li><li>Ability to work independently and as part of a team.</li><li>Strong organizational skills and the ability to manage multiple tasks effectively.</li></ul>Interested candidates should submit their resume detailing their qualifications and experience to sneha@bonn-group.comJob Type: Full-timeExperience:<ul><li>collections: 2 years (Required)</li></ul>Language:<ul><li>Hindi, English , Arabic (Preferred)</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per month

BEEAH Group

<div>
 
 About BEEAH
 
 
 BEEAH is pioneering sustainability and inspiring innovation to empower humanity&rsquo;s future. Through innovation, full-circle resource management, and digital transformation, BEEAH is addressing environmental challenges, deploying the latest technologies, and creating the roadmap for a smart and sustainable future. Renowned for groundbreaking environmental innovations and smart solutions, BEEAH operates across the United Arab Emirates, the Kingdom of Saudi Arabia, and Egypt, to create a better tomorrow for all.
 
 
 
 
 
 
 Job Description:
 
 
 
 We are currently seeking a highly motivated and organized
 
 Operations Manager
 
 to join our
 
 BEEAH Abu Dhabi
 
 team. This role is responsible for managing the execution of waste management operational activities related to service provision including sweeping, waste collection, cleaning services, special urban cleaning interventions, cleaning campaigns, and other services as per the contract requirements
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee waste collection and cleaning operations, ensuring timely and effective service delivery.
 </li>
 <li>
 Monitor KPIs to ensure contractual targets are met and penalties are avoided.
 </li>
 <li>
 Develop, execute, and review monthly operational plans; investigate delays and implement corrective actions.
 </li>
 <li>
 Improve operational efficiency through route reviews, resource planning, and staff development.
 </li>
 <li>
 Manage team performance, attendance, and operational budgets.
 </li>
 <li>
 Ensure timely reporting and maintain effective communication with internal and external stakeholders.
 </li>
 <li>
 Enforce strict HSE standards and respond promptly to incidents, hazards, or audits.
 </li>
 <li>
 Collaborate with other departments to align support with operational needs.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any discipline; Engineering (Civil/Mechanical) preferred.
 </li>
 <li>
 Minimum 10 years of experience in large-scale municipal waste management operations.
 </li>
 <li>
 Proven expertise in MSW operations (city cleaning, waste collection &amp; transport), especially within the GCC region.
 </li>
 <li>
 Bilingual proficiency in English and Arabic is a must.
 </li>
 <li>
 PMP, Operations Management, or internationally recognized Waste Management certifications are a plus.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Operational Planning &amp; Execution &ndash; Ability to develop, implement, and monitor large-scale waste management plans efficiently.
 </li>
 <li>
 Team Leadership &amp; Performance Management &ndash; Skilled in leading diverse teams, setting objectives, and managing performance.
 </li>
 <li>
 Client Relationship Management &ndash; Strong interpersonal skills to maintain and enhance client satisfaction, especially with government entities like Tadweer.
 </li>
 <li>
 Budgeting &amp; Cost Control &ndash; Proficient in managing operational budgets and identifying cost-saving opportunities.
 </li>
 <li>
 HSE Compliance &amp; Risk Management &ndash; Deep understanding of health, safety, and environmental regulations and ensuring team compliance.
 </li>
 <li>
 Bilingual Communication (English &amp; Arabic) &ndash; Essential for effective coordination across stakeholders in the GCC region.
 </li>
 </ul>
 
 
</div>

Operations Manager

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