collection manager

Signify

<div></div><div><div>Cairo, Egypt
</div><div><div>Category</div>
 Finance
</div><div><div>Posted Date
 </div>03/19/2026
</div><div><div>Job Id</div>
 363489</div></div>
<br><div><p><b>About Signify</b></p><p></p><p>
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.</p><p></p><p>
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.</p><p></p><p>
Join us, and together, we&rsquo;ll transform our industry, making a lasting difference for brighter lives and a better world.</p><p></p><p><b>
More about the role</b></p><p></p><p><b>
Job Summary</b></p><p>
Analyzes credit data and financial statements to determine the risk in lending money. Prepares reports that include the degree of risk and possible solutions. Collaborates with other departments to monitor and mitigate credit risks.</p><p></p><div>
Key Areas of Responsibility<br>
<ul><li>Evaluates credit applications and financial documents to assess creditworthiness.</li><li>Monitors existing credit accounts to identify potential risks and irregularities.</li><li>Prepares detailed risk assessment reports for management review.</li><li>Collaborates with sales and finance teams to develop risk mitigation strategies.</li><li>Maintains up-to-date knowledge of market trends and economic factors affecting credit risk.</li><li>Communicates credit policies and procedures to internal stakeholders and clients.</li><li>Credit Risk Management: Responsible for managing credit risk across a diverse portfolio of accounts related to sales on credit to customers.</li><li>Compliance and Controls: Ensures adherence to Global Credit Risk Policy, ICS 12 and 275 requirements, and related Finance Directives.</li><li>Risk Assessment: Determines credit limits, risk categories, and next review dates using credit assessment models and structured risk scoring approaches.</li><li>Authorizes blocking or releasing sales orders based on defined approval criteria.</li><li>Drive continuous process enhancements, performance management, and forecasting results while supporting Finance Business Partners.</li><li>Delinquency Control: Establishes and maintains an effective delinquency control and follow-up program for late, delinquent, or potentially delinquent customer accounts.</li><li>Work closely with the collections team, KAMs and FBPs to address potential delinquencies.</li></ul></div><p></p><div>
Critical Experiences<br>
<ul><li>Bachelor's degree in finance, Economics, Accounting, or a related field is required to understand financial analysis and credit risk principles.</li><li>10 + years of experience in credit risk assessment, financial analysis, or credit management within a corporate finance or banking environment.</li><li>Professional certification in credit risk management such as Certified Credit Risk Analyst (CCRA) or equivalent is required to ensure compliance and proficiency in credit risk policies and controls.</li></ul></div><p></p><p><b>
Everything we&rsquo;ll do for you</b></p><p></p><p>
You can grow a lasting career here. We&rsquo;ll encourage you, support you, and challenge you. We&rsquo;ll help you learn and progress in a way that&rsquo;s right for you, with coaching and mentoring along the way. We&rsquo;ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.</p><p></p><p>
Come join us, and together we can light up the future.</p></div><p></p>

Credit And Collection Manager

The Home Depot

<div><p><b>Position Purpose</b></p><p>
The Collections Specialist will support our Pro Trade Credit program. In this role, you will manage a portfolio of commercial (B2B) accounts, acting as the primary point of contact for past-due customers. The goal is to recover outstanding revenue while maintaining positive relationships with our professional trade partners. Success in this role will be measured by timely recovery rates, customer satisfaction scores, and adherence to compliance standards, ensuring clear benchmarks for performance. The specialist will handle the full cycle of delinquency management&mdash;from initial outreach and dispute resolution to negotiating payment plans and preparing accounts for legal escalation or lien actions when necessary. Throughout this process, you will also collaborate closely with departments such as Legal and Sales to ensure a holistic and coordinated approach to collections and account management.</p><p><b>
Key Responsibilities &ndash;
</b></p><ul><li><b>30% - Outreach &amp; Negotiation:</b> Conduct high-volume outbound calls and emails to commercial customers with past-due balances. Negotiate payment commitments and follow up to ensure promises are kept.</li><li><b>
30% - Account Reconciliation:</b> Research and resolve billing discrepancies, missing purchase orders (POs), or proof-of-delivery (POD) disputes that are holding up payment.</li><li><b>
20% - Risk Management:</b> Monitor aging reports weekly to identify high-risk accounts. Place accounts on &quot;Credit Hold&quot; according to company policy and communicate status changes to the Sales team.</li><li><b>
10% - Legal &amp; Lien Initiation:</b><ul><li>
Identify accounts that have exhausted all internal collection efforts.<ul><li><b>
Lien Actions:</b> Monitor job-specific lien deadlines. Gather necessary documentation (invoices, contracts) to initiate the preliminary notice or lien filing process for review by the Credit Manager/Legal team.</li><li><b>
Referrals:</b> Compile comprehensive credit files (notes, call logs, skip-tracing results) to package accounts for referral to third-party collection agencies or attorneys.</li></ul></li></ul></li><li><b>
10% - Documentation:</b> Maintain detailed, legally defensible notes on all collection activities within the ERP/Credit software.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
2+ years of experience in B2B collections, Accounts Receivable, or a related finance role. (Construction or Trade industry experience is a strong plus).</li><li>
Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables), Power BI and experience with AR/Credit Systems (i.e., Bectran).</li><li>
Familiarity with fair debt collection practices and a general understanding of lien rights/bond claim laws is preferred, but not required (will train).</li><li><b>
Soft Skills:</b> Strong negotiation skills with the ability to remain professional under pressure. Ability to distinguish between a customer with a temporary cash-flow issue vs. a bad debt risk.</li></ul></div><p></p>

Collections Specialist

Trane Technologies

<div>
 At Trane TechnologiesTM and through our businesses including Trane&reg; and Thermo King&reg;, we create innovative climate solutions for buildings, homes, and transportation that challenge what&rsquo;s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
 <br/>
 <br/>
 <strong>
  Job Summary：
  <br/>
  <br/>
 </strong>
 Trane in Saudi Arabia is hiring a Credit &amp; Collection Officer that will manage an Accounts Receivable portfolio for Trane Technologies operations in the Middle East &amp; Africa, including the related credit and collection activities in order to minimize credit risk while maximizing cash performance.
 <br/>
 <br/>
 The role includes credit investigation &amp; assessment, credit hold management &amp; order release; collections follow up &amp; escalation; query &amp; dispute resolution; customer visits; escalation to collection agencies and legal counsel; liaison with commercial, finance &amp; reporting teams; compliance activities.
 <br/>
 <br/>
 The portfolio is Trane Saudi Arabia: sales from local offices across the country, including Trade Finance activities.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Gather necessary information for credit assessment and payment terms approval; support the regional manager with decisions about credit risk &amp; cash flow.
  </li>
  <li>
   Support credit assessment of new and existing customers and approve credit limits in line with Limits of Authority assigned to the role.
  </li>
  <li>
   Provide information on credit checking and order holds and releases on timely basis. Notify manager of significant issues impacting collection of outstanding receivables
  </li>
  <li>
   Responsible for the collection and the maintenance of account receivables with particular attention to Trade Finance requirements: review &amp; validate payment instruments such as Letters of Credit, Promissory Notes, monitor &amp; escalate risk of discrepancies, gather &amp; present documents, prepare specific Trade Finance reporting.
  </li>
  <li>
   Follow &amp; optimize collection protocol for the portfolio: monthly statement of account, pre-calling record customer feedback, register promise to pay, follow up on tasks and broken promises, send dunning letters, arrange customer visits, escalate to manager and to commercial team, etc.
  </li>
  <li>
   Ensure funds are correctly applied to the relevant customer account and invoices; keep unapplied cash to the minimum. Support the cash application team as and when needed.
  </li>
  <li>
   Prepare reports as per monthly schedule and on ad hoc basis for the credit and financial functions
  </li>
  <li>
   Expedite resolution of customer disputes &amp; queries by linking with Sales/Order Management/Warranty as required.
  </li>
  <li>
   Informing management regarding effectiveness of strategies for various accounts.
  </li>
  <li>
   Promote a culture of continuous process improvement and collaborate actively internal stakeholders.
  </li>
  <li>
   Support the Credit Centre of Excellence for major credit reviews for all customers whenever required.
  </li>
  <li>
   Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance, Sarbanes Oxley, etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University Degree in Business, Finance, Accounting or similar field.
  </li>
  <li>
   Minimum 3-year experience in Credit &amp; Collection or similar role
  </li>
  <li>
   Good understanding of commercial credit and collection practices and knowledge of financial analysis.
  </li>
  <li>
   Strong proficiency in Microsoft Excel &amp; Outlook
  </li>
  <li>
   Hands-on work experience in credit and collection, preferably with an experience from a manufacturing, contracting or construction background with good reconciliations skills.
  </li>
  <li>
   Experience of working on Letters of Credit and Promissory Notes
  </li>
  <li>
   Good accounting background &amp; financial knowledge in order to drive account reconciliation during the customer visits, helping boost up collections.
  </li>
  <li>
   Good ERP knowledge with excellent MS office skills
  </li>
  <li>
   Good communication (verbal/written) skills &amp; good negotiation skills - articulate &amp; confident enough to push back customers raising in genuine disputes.
  </li>
  <li>
   Saudi National is a must.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Competencies
  <br/>
  <br/>
 </strong>
 We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
</div>


Credit & Collection Officer - Jeddah

Farmers Home Furniture

<div>Description:
<p>
The purpose of this classification is to perform work functions associated with coordinating, overseeing and managing accounts receivable and collection duties. The person in this position will be responsible for approving or declining and issuing lines of credit to customers; conducting credit investigations; and following proper credit approval procedures that limit losses while growing the store&rsquo;s accounts receivable. This person would also ensure that customers with delinquent accounts are contacted and proper collection procedures are followed.</p><p><b>
ESSENTIAL FUNCTIONS</b></p><p><i>
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.</i></p><ul><li>
Supervises, directs, and leads assigned staff, processing employee concerns and problems, directing work, , disciplining, and provides general guidance as to attain efficient office and credit operations.
</li><li>Manages and oversees the activities and operations of the accounts receivable and collection areas.</li><li>
Reviews and evaluates applications; investigates and verifies financial status and reputation of prospective customers applying for credit; prepares documents to substantiate findings; recommends rejection or approval of credit applications; establishes credit limitations on customer&rsquo;s account.</li><li>
Contacts customers by telephone and/or text to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment; mails form letters, texts, and/or late charge notices to customers to encourage payment of delinquent accounts; travels to customers&rsquo; homes to collect on late payments; assists with repossessions of merchandise as necessary; ensures payments are posted to customer&rsquo;s account.</li><li>
Ensures all correspondence and attempted correspondence with customers concerning accounts is properly documented.</li><li>
 Reviews and analyzes collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.</li><li>
Reviews delinquent account records to determine which customers must be contacted for collection of overdue accounts; organizes collection workload according to degree and amount of delinquency; determines which accounts to delegate to assigned staff for collection.</li><li>
Prepares paperwork prior to legal action to be initiated against severely late-paying customers; Submits delinquent accounts to attorney or outside agency for collection with prior approval of the Store Manager.</li><li>
Customer files must be stored in a fireproof cabinet and maintained in alphabetical order. Customer files should be filed based on the current status of the account as follows: Active, Paid Out, Charge-Off, Repo, and Bankrupt. These cabinets should be located in an office or other area that is not accessible to the public.
</li><li>In the course of business, as customer files are used in credit approval and customer service capacities, the files should remain in the office area. At no time, should customer files be handled, used, or stored on the sales floor areas.</li><li>
Refers to and follows all other areas of Handling Customer Files and Personal Information Procedure.</li><li>
Responsible for office organization, ensuring that each day&rsquo;s bookkeeping workload including customer files are filed away accordingly by the end of each business day.</li><li>
Implements and uses the company&rsquo;s Bookkeeping Checklist when completing the daily bookkeeping work.</li><li>
All cash receipts must be deposited to the store's bank account in a night deposit bag on the day it is received.</li><li>
If possible, the cash drawer fund should also be left in a bank night depository.</li><li>
Leaves cash drawers empty and open each night.</li><li>
Any time the cash drawer is left unattended, the drawer must be locked and the key removed. The key will remain in the possession of the employee assigned responsibility for that cash drawer by the Store Manager.</li><li>
Refers to and follows all other areas of ARS 15.</li><li>
Collects on returned checks and delinquent accounts.</li><li>
Maintains a work environment free of legally prohibited discriminatory practices and sexual harassment.</li><li>
Completes, prepares, reviews, and/or approves a variety of forms, logs, requests, records, reports, correspondence, and other documents associated with daily responsibilities of this position; oversees maintenance of accurate files and administrative records.</li><li>
Operates a calculator, copy machine, telephone, or other equipment as necessary to complete essential functions.</li><li>
Upholds and promotes our H.O.M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a Motivated owner that cares, and Ensuring that excellence is a habit personally and for those entrusted to them to lead.</li></ul><p></p><p><b><br>
ADDITIONAL FUNCTIONS</b></p><ul><li>
Performs the duties of the Store Manager as required</li><li>
Assists in other store departments as required.</li><li>
Performs other related duties as required.</li></ul>
Requirements:
<p><b>
MINIMUM QUALIFICATIONS</b></p><p>
High School Diploma or GED required; three (3) years experience in accounting/bookkeeping, loan processing, and/or collections; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position. Must possess and maintain a valid State Driver&rsquo;s License.</p><p></p><p><b><br>
PERFORMANCE APTITUDES</b></p><p><b>
Data Utilization</b>: Requires the ability to evaluate, audit, deduce, and/or access data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.</p><p><b>
Human Interaction:</b> Requires the ability to function in a managerial capacity for a division or organizational unit. Includes the ability to make decisions on procedural and technical levels.</p><p><b>
Equipment, Machinery, tools, and Materials Utilization</b>: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.</p><p><b>
Verbal Aptitude</b>: Requires the ability to utilize a wide variety of reference, descriptive and/or advisory data and information.</p><p><b>
Mathematical Aptitude</b>: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; the ability to interpret graphs.</p><p><b>
Functional Reasoning</b>: Requires the ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form; the ability to apply principles of rational systems; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.</p><p><b>
Situational Reasoning:</b> Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, in addition to that which is clearly measurable or verifiable.</p><p></p><p><i><br>
Farmers Furniture is an Equal Opportunity Employer. The Company is committed to maintaining an environment free of harassment and discrimination.</i></p><p></p><p><b><br>
ADA COMPLIANCE</b></p><p><b>
Physical Ability</b>: Tasks require the ability to exert moderate physical effort, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-50 pounds).</p><p><b>
Sensory Requirements:</b> Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally.</p><p><b>
Environmental Factors</b>: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, temperature extremes, electric currents or toxic agents/chemicals.</p><p><i>
Farmers Furniture is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.</i></p></div>

Credit Manager

Haynes and Boone, LLP

<div><p>At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success.
</p><p></p>The Collections Manager is an exempt position responsible for co-managing the firm&rsquo;s collection&rsquo;s function and ensuring the efficiency, accuracy, and strategic alignment of revenue‑cycle operations. This role provides day‑to‑day management and long‑term development of the Collections Team, while overseeing firm-wide collection performance. The Collections Manager partners closely with senior Finance and Accounting leadership, attorneys, and firm management to protect and improve the firm&rsquo;s investment in client services (ICS). The position plays a key role in designing and implementing collection strategies, policies, analytics, and risk‑management practices.
<p></p><p><b>Essential Duties
</b></p><p><i>Collections Strategy &amp; Operations
</i></p><ul><li><p>Oversee and execute the firm&rsquo;s collections strategy.
</p></li><li><p>Consistently review policies and procedures around current processes to determine effective and efficient work methods to maximize collections and ensure compliance with firm&rsquo;s policies and all relevant regulations. Monitor portfolio performance and address at‑risk accounts.
</p></li><li><p>Manage formal escalation frameworks for high‑risk matters.
</p></li></ul><p></p><p><i>Analytics, Reporting &amp; Compliance
</i></p><ul><li><p>Prepare collections analyses as needed and lead the development of reporting and metrics to support the firm&rsquo;s collection efforts.
</p></li><li><p>Monitor trends in account activity to proactively spot &ldquo;at risk&rdquo; clients at an early stage. Oversee cleanup of unapplied cash and invoice discrepancies.
</p></li><li><p>Co-lead firmwide collections pushes grounded in ICS analyses.
</p></li></ul><p></p><p><i>Stakeholder Engagement
</i></p><ul><li><p>Regularly (monthly) meet with assigned Billing Attorneys to review outstanding WIP and AR to ensure timely billings and collections
</p></li><li><p>Work with Billing Attorneys, Section Chairs, Department Administrative Partners, and the Billing and Collections Committee to monitor and resolve delinquent accounts receivable issues.
</p></li><li><p>Work closely with other accounting management team members to implement processes and policies that contribute to accurate revenue cycle accounting.
</p></li><li><p>Serve as a resource on collections policies and best practices.
</p></li></ul><p></p><p><i>Team Leadership &amp; Management
</i></p><ul><li><p>Supervise the work of the Accounts Receivable Coordinators to track the firm&rsquo;s ICS, follow up with attorneys and clients for payment questions, and escalate issues when needed.
</p></li><li><p>Set performance goals, conduct coaching, and ensure high-quality service.
</p></li><li><p>Foster a culture of accountability, collaboration, and continuous improvement.
</p></li><li><p>Provide consistent accounts receivable training to the Coordinators.
</p></li><li><p>Train new attorneys and secretaries on Collections Processes.
</p></li><li><p>Establish and maintain an effective escalation process for severely delinquent and high-risk client accounts.
</p></li><li><p>Provide support when necessary with the clean-up of unapplied receipts, trust transactions, short paid and overpaid invoices and charge backs.
</p></li><li><p>Develop and/or maintain high level of functional job knowledge, including system operations.
</p></li></ul><p></p><p><b>Other Duties
</b></p><ul><li><p>Perform other responsibilities as assigned.
</p></li></ul><p></p><p><b>Reporting Relationship
</b></p><ul><li><p>The Collections Manager reports to the Director of Financial Operations
</p></li><li><p>Direct Reports: Accounts Receivable Coordinators
</p></li></ul><p></p><p><b>Qualifications
</b></p><p></p><p>Knowledge/Experience:
</p><ul><li><p>Must have 7+ years of progressive related experience in collecting accounts receivable or related experience
</p></li><li><p>Law firm or professional services experience preferred
</p></li><li><p>Solid understanding of best practices for collections and risk management principles
</p></li></ul><p></p><p>Skills:
</p><ul><li><p>Strong leadership, communication, and interpersonal skills.
</p></li><li><p>Ability to influence and work with firm leadership.
</p></li><li><p>High attention to detail and accuracy.
</p></li><li><p>Advanced Excel and financial systems knowledge.
</p></li><li><p>Effective oral and written communication skills, and problem-solving abilities.
</p></li><li><p>Demonstrate a positive, proactive, and self-directed approach.
</p></li><li><p>Proven demonstration of strong client-service skills.
</p></li><li><p>Ability to research, analyzes, and synthesize information.
</p></li><li><p>Ability to maintain effective working relationships with all levels of firm personnel in a team environment and across multiple offices.
</p></li><li><p>Excellent planning and organizational skills.
</p></li><li><p>Knowledge of billing systems and their report generation is important
</p></li></ul><p></p><p>Education:
</p><p>Bachelor&rsquo;s degree in business or equivalent experience required
</p><p></p><p><b>Physical Demands
</b></p><p></p><p>This position requires constant communication and exchange of information with the Firm attorneys and other internal clients; and must be able to inspect and observe information on a computer screen at least 80% of the time. Often spends most of the day behind a desk interacting with lawyers and others via the phone or email. This position operates computers and other office productivity machines (e.g., fax machine, copier, printer, etc) on a regular basis.
</p><p></p><p><b>Working Conditions
</b></p><p></p><p>Office environment, Additional working hours to meet firm or client requirements are necessary as required.</p></div>

Collections Manager

Louisville Metro Government

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<div><p><b>This position is Part-Time</b><br>
<br>
Summary Objective<br>
<br>
The purpose of this position is to manage waste collection, bulk waste collection, solid waste enforcement, recycling, street cleaning, solid waste education services, snow removal operations, and clean program initiatives.<br>
This class works independently, under limited supervision, reporting major activities through periodic meetings.</p></div><br>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><p>ESSENTIAL FUNCTIONS</p><p>
The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.</p><ul><li><p>
Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.</p></li><li><p>
Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.</p></li><li><div>
Identifies solid waste and recycling issues, assesses the needs of the public, drafts proposals and designs and recommends the implementation of solid waste and recycling projects.</div></li><li><div>
Prepares and submits cost estimates, bid specifications, and bid requests, and recommends the procurement of services, equipment, supplies and materials.</div></li><li><div>
Composes correspondence, prepares and submits reports on operations, and completes special projects.</div></li><li><div>
Plans, schedules and manages the junk pick-up program, bulk waste collection, waste collection, solid waste enforcement, recycling, street cleaning, solid waste education services, snow removal operations, and clean program initiatives.</div></li><li><div>
Supervises safety programs.</div></li><li><div>
Coordinates operations logistics with other divisions, departments, governmental or community agencies concerning waste collection, bulk waste, solid waste enforcement, street cleaning, solid waste education services, snow removal operations, and clean program initiatives.</div></li><li><div>
Supervises facility, vehicle and equipment utilization and repair.</div></li><li><div>
Plans and implements special operational programs to prepare for and respond to events including storm and special event clean-up.</div></li><li><div>
Conducts grievance proceedings and union issue consultations.</div></li><li><div>
Investigates complaints against personnel or operational performance.</div></li><li><div>
Attends meetings and provides information and answers questions concerning waste collection, bulk waste, solid waste enforcement, street cleaning, solid waste services, snow removal, and clean program initiatives.</div></li><li><div>
Monitors and reports weather and road conditions and implements recommended plan of action for snow and ice removal, clearing roads of downed tree and debris from storms and floods.</div></li><li><div>
Performs related work as assigned.</div></li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Requirements</b></h2></div>
<p></p><div><p>MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS</p><div><ul><li><p>
Bachelor&rsquo;s Degree in Environmental Science, Engineering, Natural Science, Biology or related discipline.</p></li><li><p>
Four (4) years of solid waste, environmental, or recycling experience, including two years of supervisory experience or an equivalent combination of education, training and experience.</p></li></ul><p>
OTHER MINIMUM REQUIREMENTS</p><ul><li><div>
Must be on 24-hour call.</div></li><li><div>
Must possess and maintain a valid state driver&rsquo;s license with an acceptable driving history.</div></li><li><div>
Prefer Manager certification in Intergraded Waste (SWANA certification) or ability to obtain within one year of employment.</div></li><li><div>
Manager certification in Basic of Collection (SWANA certification) within one year of employment.</div></li></ul><p>
PHYSICAL DEMANDS</p><p><i>
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.</i></p><ul><li><div>
Performs light to medium work that involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or considerable skill, adeptness and speed in the use of the fingers, hands or limbs in tasks involving close tolerances or limits of accuracy.</div></li></ul><p>
UNAVOIDABLE HAZARDS (WORK ENVIRONMENT)</p><p><i>
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.</i></p><ul><li><div>
Involves routine and frequent exposure to:</div><ul><li><div>
Bright/dim light; Dusts and pollen.</div></li><li><div>
Extreme heat and/or cold; Wet or humid conditions.</div></li><li><div>
Extreme noise levels, Animals/wildlife.</div></li><li><div>
Vibration; Fumes and/or noxious odors.</div></li><li><div>
Traffic; Moving machinery.</div></li></ul></li></ul><p>
AMERICANS WITH DISABILITIES ACT COMPLIANCE</p><p>
Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.</p><p>
STANDARD CLAUSES</p><p>
May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.</p><p>
This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.</p><p>
ESSENTIAL SAFETY FUNCTIONS</p><p>
It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.</p><p>
Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.</p></div></div><br>
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<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<div><p>EOE</p></div></div></div>
<br><p></p><div><div><div><div><div>Louisville Metro Government is committed to providing our employees with the tools they need to lead a fit and healthy life. Aside from community-wide initiatives like the Mayor's Hike, Bike and Paddle event every Memorial Day and Labor Day, and the Healthy Hometown Movement, Metro Government provides employees with programs designed to enhance their life and well-being, like a Wellness Center that allows employees and their dependents with Metro health insurance to take care of their basic medical and health needs for a $5 co-pay. Louisville Metro Government understands that a team of healthy, vibrant employees is the greatest asset we have.</div><br>
Full Time Regular</div><ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Group Term Life</li><li>Supplemental Life</li><li>Accidental Death &amp; Dismemberment</li><li>Sick Leave</li><li>Vacation</li><li>Holiday Pay</li><li>Bereavement Leave</li><li>Kentucky Public Pensions Authority</li><li>457 Deferred Comp</li><li>Voluntary Lifestyle Benefits</li><li>Tuition Assistance</li><li>Qualified Adult Benefits</li><li>Childcare Assistance</li><li>Free TARC Use</li><li>Paid Parental Leave</li></ul><div> </div><div>Part Time &ndash; 17.5 to 25 Hours Per Week</div><ul><li>Vacation (pro rata)</li><li>Sick Leave (pro rata)</li><li>Holiday Pay (pro rata)</li></ul><div> </div><div>Part Time &ndash; Less Than 17.5 Hours Per Week</div><ul><li>Ineligible For Benefits</li></ul><div> </div><div>Temporary Positions</div><ul><li>Ineligible For Benefits</li></ul> <div><br>
Interns</div><ul><li>Ineligible For Benefits</li></ul></div></div></div><p></p>

Solid Waste Manager-Part-Time Waste Mgmt District

City of Frisco

<div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div>
<div><p><b>Summary: </b>Under general supervision of the Revenue Collection Manager, ensures accurate and timely billing of city fees for water, sewer, storm water and garbage through the software systems by supervising the Billing functions of the Revenue Collections division of the Financial Services Department. Serves as staff systems analyst for the software billing system. Manage the billing print process and online payment system with third party contractors. Ensure excellence in customer service to citizens and city employees. Supervises assigned staff.<br>
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<i>The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.</i></p></div><br>
<div><h2 class="jobSectionHeader"><b>Essential Job Functions &amp; Other Important Duties</b></h2></div>
<div><p><b>Essential Job Functions:</b></p><ul>
<li>Manages the day to day processing of utility zone billings, PID billings, general billing<br>
 and miscellaneous billings.
</li><li>Manages the meter reading imports and review for variances.
</li><li>Manages and monitor the setup of new accounts.
</li><li>Manages and maintain the books and zones for utility accounts.
</li><li>Maintains the integrity of account balances by analyzing and preparing various adjustments to<br>
 account balances.
</li><li>Reviews and approves leak adjustments &lt; $500.
</li><li>Reviews and approves second notices, cut-offs for non-payment, penalty adjustments.
</li><li>Hires, trains, evaluates schedules, and supervises assigned staff.
</li><li>Evaluates and implements policies and procedures that enhance the efficiency and<br>
 productivity of the billing area.
</li><li>Interacts with public and staff on a daily basis; answer inquires, address complaints, grievances, emergencies, issues, and assist customers as needed.
</li><li>Maintains proper internal controls to ensure the safeguarding of all assets held in the Billing<br>
 Office.
</li><li>Prepares and implements accounting procedures related to the billing function.
</li><li>Serves as the liaison between Billing Office and third party bill print contractors.
</li><li>Interacts with public and staff on a daily basis; answer inquires, address complaints, grievances, emergencies, issues, and assist customers as needed.
</li><li>Maintains the System billing tables/rate tables and manages the upgrade processes.
</li><li>Serves as the systems analyst for troubleshooting errors and is the staff liaison with the software vendor.
</li><li>Opens facility at and/or secures facility at closing.</li></ul>
 <b>Other Important Duties:</b><ul>
<li>Serves as back-up for the Revenue Collections Manager and Cashier Supervisor.
</li><li>May travel to attend meetings, conferences and trainings.
</li><li>Regular and consistent attendance for the assigned work hours is essential.
</li><li>Performs other related duties as assigned</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2></div>
<div><p><b>Required Knowledge and Skills:</b></p><ul><li>
Knowledge of reconciliation procedures with the ability to reconcile accounts.</li><li>
Knowledge of the planning, administration and operation of cash collection and billing programs.</li><li>
Knowledge of accounting procedures.</li><li>
Knowledge of problem-solving techniques for identifying problems, researching and determining the most appropriate course of action for their resolution.</li><li>
Knowledge of effective customer service techniques with the ability to present one's self and the city in a positive and professional manner.</li><li>
Knowledge of time management techniques with the ability to organize, schedule, assign, delegate, coordinate, and monitor the work to accomplish the most possible in the time available.</li><li>
Knowledge of computers and software application.</li><li>
Effective interpersonal, oral and written communication skills..</li><li>
Skill in effectively supervising and delegating duties to assigned staff.</li><li>
Skill in proofreading materials to ensure accuracy.</li><li>
Ability to work effectively with minimal instruction and supervision.</li><li>
Ability to make independent judgments.</li><li>
Ability to maintain restraint and keep calm when faced with emotional or irate and sensitive individuals.</li></ul><b>
 Education, Experience, and Certifications:</b><ul><li>
Bachelor's Degree in Accounting, Public Administration, Business Administration or related field, <b>and</b> five (5) years accounting (government or banking preferable) experience including experience in accounting functions, or related experience with two (2) years increasingly responsible supervisory experience; <b>or</b></li><li>
Master's Degree in Accounting, Public Administration, Business Administration or related field, <b>and</b> three (3) years accounting (government or banking preferable) experience including experience in accounting functions, or related experience with two (2) years increasingly responsible supervisory experience; <b>or</b></li><li>
Equivalent combination of education and experience.</li><li>
Must pass a pre-employment drug screen, criminal background check and MVR check.</li><li>
Must possess valid State of Texas Driver's License.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Environmental Factors &amp; Conditions/Physical Requirements</b></h2></div>
<div><p><b>Environmental Factors and Conditions/Physical Requirements:</b></p><ul>
<li>Work is performed in office environment.<br>
<br>
<b>Physical Demands</b></li></ul><ul>
<li>This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources.</li></ul></div></div></div><p></p>

Billing Supervisor

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