collection manager

Future tyres

Oversees a company's accounts receivable, developing strategies to recover outstanding debts while maintaining customer relationships, managing a team of collectors, ensuring legal compliance, and reporting on performance.Collection managers oversee the financial collection department of a company and are responsible for the correct invoicing of clients and the timely receiving of payment. They also observe and review the interactions of staff members with clients to ensure that collections are done according to company policies and regulations.Collections Manager Responsibilities:<ul><li>Overseeing staff members and ensuring the accurate and timely invoicing of customers.</li><li>Setting payment collection goals and targets for the department.</li><li>Creating and implementing a strategy to improve the collection of outstanding credit.</li><li>Implementing collection policies and procedures to avoid excessive outstanding credit.</li><li>Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.</li><li>Implementing deadlines for invoicing and payment collection.</li><li>Negotiating with customers in cases when nonpayment occurs.</li><li>Preparing monthly feedback reports on payment collections.</li><li>Remaining informed of any legislative procedural training regarding debt collection.</li><li>Training and mentoring of staff members in the collections department.</li><li>Experience in developing training programs for staff.</li><li>Bachelor's degree in finance, business administration, or a related field.</li><li>Proven experience in collections or accounts receivable.</li><li>Strong organizational and time management skills.</li><li>Detail-oriented with strong numerical skills.</li><li>Ability to handle sensitive information with confidentiality.</li></ul>Collections Manager Requirements:<ul><li>Bachelor&rsquo;s degree in finance, accounting, or a related field.</li><li>3&ndash;5 year&rsquo;s experience as a collections manager.</li><li>Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.</li><li>The ability to work accurately and independently.</li><li>Good verbal and written communication skills.</li><li>Excellent analytical skills and an eye for detail.</li><li>Outstanding leadership and managerial skills.</li><li>Strong time and people management skills.</li><li>Ability to work to strict deadlines.</li><li>Knowledge of collection laws and regulations</li><li>Excellent communication, negotiation, and problem-solving skills</li><li>Able to work independently and manage multiple tasks</li><li>Strong organizational and time management skills</li></ul>Job Type: Full-timeLanguage:<ul><li>Arabic and English (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Collection Manager

HDB Financial Services Ltd.

<div>
 
 Job Role
 
 
 
 Responsible for Bkt Collection, recovery on Loss on Sale in Commercial Vehicle portfolio.
 
 
 Managing a Team of Collection Associate.
 
 
 Ensuring adequate manpower for portfolio coverage meeting CAPE norms.
 
 
 Ensuring Mobile App usage is 100% and quality feedback / trails are updated.
 
 
 Specific focus on Non starters and revenue collection.
 
 
 Identifying deployment of assets and meeting with delinquent customers.
 
 
 Initiating legal actions for critical cases.
 
 
 Ensuring repossession of asset is done in compliance with standard operating process.
 
 
 No delay in deposition of money.
 
 
 
 Key Reponsibilities
 
 
 
 Responsible for collection efficiency on timely manner, thus delivering targeted performance.
 
 
 Responsible for Effective Cost Management.
 
 
 Understanding Managing Healthy Portfolio.
</div>

Collection Manager - CV

YES BANK

<div>
 Collection Manager&rsquo;s Core responsibilities
 
 
 <ul>
 <li>
 Manage the collections team:
 
 
 </li>
 </ul>
 Supervise and train collections agents, manage workloads, and monitor their performance.
 
 
 <ul>
 <li>
 Develop strategies:
 
 
 </li>
 </ul>
 Create and implement procedures and strategies to improve collection efficiency, recover outstanding debts, and reduce delinquencies.
 
 
 <ul>
 <li>
 Oversee accounts:
 
 
 </li>
 </ul>
 Monitor and review delinquent accounts, and identify trends and risks.
 
 
 <ul>
 <li>
 Handle escalated issues:
 
 
 </li>
 </ul>
 Intervene and resolve complex or escalated collections problems and negotiate payment agreements.
 
 
 <ul>
 <li>
 Ensure compliance:
 
 
 </li>
 </ul>
 Make sure all collection activities comply with relevant laws, regulations, and internal company policies.
 
 
 <ul>
 <li>
 Report on performance:
 
 
 </li>
 </ul>
 Prepare and present reports on the collections team's performance to senior management.
 
 
 <ul>
 <li>
 Analyze data:
 
 
 </li>
 </ul>
 Analyze data to identify trends, areas for improvement, and to create collection plans.
 
 
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 Education:
 
 
 </li>
 </ul>
 A bachelor's degree in any stream.
 
 
 <ul>
 <li>
 Experience:
 
 
 </li>
 </ul>
 Typically requires experience in collections from Auto loan background and should have experience in Agency handling (Past or present).
 
 
 <ul>
 <li>
 Technical skills:
 
 
 </li>
 </ul>
 Proficiency in collections processes, data analysis, and often specific software.
 
 
 <ul>
 <li>
 Soft skills:
 
 
 </li>
 </ul>
 Strong problem-solving, negotiation, and communication skills are crucial for interacting with both the team and clients.
 
 
 <ul>
 <li>
 Leadership:
 
 
 </li>
 </ul>
 Must have the ability to supervise, train, and motivate a team.
</div>

Collections Manager

<div>
 
 Function Summary
 
 
 The Collections Manager is responsible for leading and managing the receivables and collections function within the finance division, with a strong focus on timely recovery of outstanding payments and minimization of credit risk particularly related to real‑estate sales, client contractual obligations, and installment plans. This role ensures efficient collection strategies, fosters positive customer relationships, optimizes cash flow, and supervises the collections team while ensuring compliance with company policies and regulatory requirements.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Develop and implement strategic collection plans and policies that align with company objectives and real‑estate payment structures.
 </li>
 <li>
 Oversee the follow‑up of outstanding receivables, installment payments, and agreements to reduce overdue balances.
 </li>
 <li>
 Coordinate with Sales, Legal, and Finance teams to resolve payment disputes, clarify contract terms, and ensure effective debt recovery.
 </li>
 <li>
 Review aging reports and performance dashboards, analyze data trends, and recommend actions to improve collections efficiency.
 </li>
 <li>
 Ensure compliance with company policies, accounting standards, and relevant legal guidelines affecting collections.
 </li>
 <li>
 Prepare and present regular reports on collections performance, risks, and recovery outcomes to the Financial Controller.
 </li>
 <li>
 Implement improvements and process automation to enhance operational efficiency and reduce manual effort.
 </li>
 <li>
 Maintain positive customer relationships by representing the company professionally during negotiations and dispute solutions.
 </li>
 <li>
 Lead, mentor, and manage the collections team to achieve collection targets and performance indicators.
 </li>
 </ul>
 
 
 
 
 Key Performance Indicators (KPIs):
 
 <ul>
 <li>
 Collections Efficiency: Achieve or exceed receivable collection targets within set timeframes.
 </li>
 <li>
 Receivables Aging: Reduce overdue balance levels per agreed targets.
 </li>
 <li>
 Cash Flow Contribution: Improve cash flow stability through timely payment recoveries.
 </li>
 <li>
 Dispute Resolution: Reduce dispute escalation and settlement times.
 </li>
 <li>
 Operational Effectiveness: Enhance collection processes, including automation and reporting improvements.
 </li>
 </ul>
 
 
 
 
 Knowledge, Skills, and Competencies:
 
 
 
 - Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or related field.
 </li>
 <li>
 Professional certification (CPA, CMA, ACCA) is preferred.
 </li>
 </ul>
 
 
 - Previous Experience:
 
 
 <ul>
 <li>
 10-15 years of experience in collections or accounts receivable management.
 </li>
 </ul>
 
 
 - Special requirements:
 
 
 <ul>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent negotiation, communication, and customer‑focused skills.
 </li>
 <li>
 Analytical ability to monitor performance and identify collection risks.
 </li>
 <li>
 High attention to detail, governance, compliance mindset, and problem‑solving ability.
 </li>
 </ul>
 
 
</div>

Money Fellows

<div>
 The Legal Collection Manager leads all legal activities related to payments, collections, settlements, and customer transactions. The role ensures compliance with financial regulations, mitigates legal risks, and supports business operations through sound legal advice, governance, and effective stakeholder management.
 
 
 <ul>
 <li>
 Lead and oversee all legal matters related to collections, settlements, and customer transactions, ensuring full compliance with local and international financial regulations and central bank requirements
 </li>
 <li>
 Draft, review, and negotiate contracts with payment service providers, banks, fintech partners, and other stakeholders, safeguarding the company's legal and commercial interests
 </li>
 <li>
 Provide legal guidance on new products and initiatives, particularly in payments and digital financial services, ensuring regulatory alignment and risk mitigation
 </li>
 <li>
 Manage regulatory interactions and audits, including licensing processes and submissions to authorities, while maintaining strong relationships with regulators and external counsel
 </li>
 <li>
 Develop and implement legal policies and frameworks to minimize risk exposure, enhance compliance awareness, and train internal teams on legal and regulatory requirements
 </li>
 <li>
 Handle disputes and customer claims related to payments and collections, providing legal direction on settlements, litigation, and enforcement actions
 </li>
 <li>
 Monitor regulatory and industry developments in fintech and payments, assess their business impact, and collaborate with Compliance and Risk teams to strengthen governance and operational controls
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Law (Master's degree or LL.M preferred)
 </li>
 <li>
 8-10 years of legal experience in financial services, fintech, or banking
 </li>
 <li>
 Strong understanding of payment systems, collections, and regulatory frameworks
 </li>
 <li>
 Experience managing regulatory relationships and external counsel
 </li>
 <li>
 Excellent contract negotiation and stakeholder management skills
 </li>
 <li>
 Strong business acumen and problem-solving abilities
 </li>
 <li>
 Fluency in English; Arabic is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 We care about your well-being from the start, whether you're a candidate or an employee as we embrace the concept of Psychological Safety.
 
 
 <ul>
 <li>
 Mental Well-being: We prioritize your mental health through open-door policies, skip-level meetings, and thoughtfully designed workspaces where you feel heard and valued
 </li>
 <li>
 Physical Health: Stay active and healthy with our gym allowance, healthy office snacks, and monthly nutritionist consultations.
 </li>
 <li>
 Social Wellness: Stay connected through fun team-building activities, engaging town halls, and collaborative workspaces that spark innovation.
 </li>
 <li>
 Financial Empowerment: Competitive salaries, pension plans, and exclusive employee discounts on our Circles help you achieve financial stability.
 </li>
 <li>
 Growth Opportunities: Take advantage of workshops, mobility programs, and internal transfers to advance your career and thrive with us.
 
 
 </li>
 </ul>
 Join us and grow in a community that supports every aspect of your wellness!
</div>

Manager Legal Collection

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Description
 
 
 
 
 Job Title &ndash;
 
 Area Collection Manager
 
 
 
 Place of work
 
 &ndash; Mumbai
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 &ndash; Collections
 
 
 
 Job Purpose
 
 
 
 The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio in their assigned territory. It includes administration of corporate policies and procedures and ensure that front delinquencies are minimized. Working closely with the legal team so that they can provide sound legal advice on how to manage delinquencies that the company faces. The role bearer end to end collection responsibility for the collections of the area allocated contributing to the larger organizational objectives of the bank.
 
 
 This is a critical role that has a direct impact on the financial institution's budget planning.
 
 
 
 Responsibilities
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Responsible to handle an area for collections of specific products
 </li>
 <li>
 Responsible for collection efficiency and cost of collections for the assigned area
 </li>
 <li>
 Responsible to track &amp; control the delinquency of the area, Bucket-wise &amp; DPD wise and focus on non-starters
 </li>
 <li>
 Responsible to review account allocations and collections targets by bucket to agencies/ in house team
 </li>
 <li>
 Regularly follow up with the default customers through a dedicated team
 </li>
 <li>
 Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force
 </li>
 <li>
 Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same
 </li>
 <li>
 Making sure that there is adequate &ldquo;Feet on Street&rdquo; availability area-wise / bucket-wise / segment-wise
 </li>
 <li>
 Ensuring that detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantly
 </li>
 <li>
 Collaborate with legal team to ensure legal action is taken on specified cases
 </li>
 <li>
 Building relationships with key clients to ensure timely collections are made
 </li>
 <li>
 Determine suitable tactics or strategies for timely collections.
 
 
 </li>
 </ul>
 
 Managerial &amp; Leadership Responsibilities
 
 
 
 <ul>
 <li>
 Attract and retain best-in-class talent for key roles in their reporting structure
 
 
 </li>
 </ul>
 &shy;&shy;
 
 
 
 Educational Qualifications
 
 
 
 Graduate &ndash; Any
 
 
 Post Graduate &ndash; Any
 
 
 
 Experience:
 
 Minimum of 5 - 8 years of experience in collections.
</div>

Area Debt Manager-Flows-2 Wheeler Loan

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Collection Manager

Collection Manager - CV

Collection Manager - CV

Collections Manager

Collections Manager

Manager Legal Collection

Area Debt Manager-Flows-2 Wheeler Loan