collection manager

Confidential

<div>
 
 
 Job Title:
 
 Collection Manager
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Collection Manager is responsible for managing the company&rsquo;s accounts receivable and collection activities to ensure timely collection of outstanding payments, minimize bad debts, and maintain healthy cash flow. The role supervises the collections team, develops collection strategies, and maintains positive relationships with customers.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and implement collection policies, procedures, and strategies.
 </li>
 <li>
 Monitor customer accounts to identify overdue balances and follow up on outstanding invoices.
 </li>
 <li>
 Manage and supervise the collections team, including setting targets and monitoring performance.
 </li>
 <li>
 Review aging reports and prioritize collection efforts.
 </li>
 <li>
 Contact customers by phone, email, or meetings to discuss overdue payments and arrange payment plans.
 </li>
 <li>
 Resolve customer disputes related to invoices, payments, and account balances in coordination with the sales and finance departments.
 </li>
 <li>
 Negotiate payment schedules and settlement agreements when necessary.
 </li>
 <li>
 Prepare regular collection and aging reports for management.
 </li>
 <li>
 Ensure compliance with company policies and legal requirements related to debt collection.
 </li>
 <li>
 Coordinate with legal advisors regarding delinquent accounts requiring legal action.
 </li>
 <li>
 Maintain accurate records of all collection activities and customer communications.
 </li>
 <li>
 Analyze collection trends and recommend improvements to reduce overdue receivables and bad debt exposure.
 </li>
 <li>
 Support month-end and year-end closing activities related to accounts receivable.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related field.
 </li>
 <li>
 Minimum 5&ndash;8 years of experience in collections, credit control, or accounts receivable.
 </li>
 <li>
 At least 2&ndash;3 years of experience in a supervisory or managerial role.
 </li>
 <li>
 Strong knowledge of collection procedures, accounts receivable, and financial regulations.
 </li>
 <li>
 Experience with ERP or accounting systems.
 </li>
 </ul>
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent communication and negotiation skills.
 </li>
 <li>
 Ability to handle difficult customer situations professionally.
 </li>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Good knowledge of Microsoft Excel and reporting tools.
 </li>
 <li>
 High attention to detail and accuracy.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 Strong organizational and time management skills.
 </li>
 </ul>
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Collection rate and recovery percentage.
 </li>
 <li>
 Reduction in overdue accounts and aging balances.
 </li>
 <li>
 Days Sales Outstanding (DSO).
 </li>
 <li>
 Percentage of bad debts written off.
 </li>
 <li>
 Team productivity and target achievement.
 </li>
 <li>
 Accuracy and timeliness of collection reports.
 </li>
 </ul>
 
 
</div>

Collection Manager

Zone Travels and Tourism

Company: BizWave Consultancy Location: Karachi Industry: Real Estate / Property Development Experience: 2&ndash;4 Years Employment Type: Full-timeAbout BizWave ConsultancyBizWave Consultancy is a fast-growing consultancy supporting real estate development projects across the UAE. We work closely with developers to enhance financial performance, operational efficiency, and customer engagement. We are looking for a proactive and detail-oriented Collection Officer to support receivables and recovery operations across multiple development projects.About the RoleThe Collection Officer will be responsible for executing day-to-day collection activities, ensuring timely payment follow-ups, maintaining accurate records, and supporting overall cash flow objectives.Key ResponsibilitiesCollection &amp; Follow-ups<ul><li>Conduct regular follow-ups with clients for outstanding payments</li><li>Communicate payment schedules, reminders, and outstanding balances clearly</li><li>Assist in negotiating payment plans where required</li></ul>Customer Coordination<ul><li>Maintain professional relationships with clients to ensure smooth recovery</li><li>Address client queries related to invoices, dues, and payment confirmations</li><li>Escalate complex or disputed cases to senior management when necessary</li></ul>Reporting &amp; Documentation<ul><li>Maintain accurate records of receivables and client payment history</li><li>Prepare daily and monthly collection reports</li><li>Update internal systems with payment status and follow-up notes</li></ul>Internal Coordination<ul><li>Coordinate with Finance, Sales, and Legal teams for payment tracking</li><li>Support legal follow-ups in defaulter cases when required</li></ul>Compliance &amp; Process Support<ul><li>Follow company policies and regulatory guidelines</li><li>Assist in improving collection processes and documentation</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Finance, Business Administration, Accounting, or related field</li><li>2&ndash;4 years of experience in collections or receivables management</li><li>Experience in UAE real estate or development sector preferred</li><li>Strong communication and follow-up skills</li><li>Ability to manage multiple accounts and meet deadlines</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>UAE in Real Estate or Development sector: 2 years (Required)</li><li>Collection Officer in UAE: 2 years (Required)</li></ul>Language:<ul><li>Proficient in English (Preferred)</li></ul>Work Location: In person

Collections Officer

DLF Law Group, LLC

Collections Manager &ndash; Brookfield, WI DLF Law Group, LLC, an established mid-sized collections law firm in Brookfield, Wisconsin, is seeking an experienced Collections Manager to lead and elevate our collections department. We are looking for a strategic leader to take full ownership of our collections department&mdash;driving accountability and maximizing recovery performance.This is a true management opportunity for someone who can lead an established team and help take it to the next level. You will oversee approximately 10 collections staff and 2 team leads while helping drive recovery performance, improve workflows, develop staff, and partner with firm leadership on departmental goals and results.Responsibilities include:<ul><li>Leading day-to-day collections operations</li><li>Developing and improving collection strategies and campaigns</li><li>Monitoring KPIs, productivity, and recovery trends</li><li>Coaching staff and team leads</li><li>Improving accountability, reporting, and overall department performance</li><li>Ensuring compliance with applicable laws and firm policies</li></ul>Qualifications include:<ul><li>Prior collections management or similar operational leadership experience</li><li>Strong leadership and analytical skills</li><li>Experience improving performance in a collections or receivables environment</li><li>Knowledge of collections compliance and regulatory expectations</li><li>Strong financial and operational acumen, including the ability to analyze KPIs, trends, and department performance</li><li>Ability to work effectively with internal IT and operations teams to develop, refine, and interpret reports and data</li><li>Strong technical aptitude; experience with reporting tools, data analysis, SQL, Excel, Power BI, or similar systems is a plus</li><li>Bachelor&rsquo;s degree in finance, accounting, business, or a related field preferred</li><li>Law firm or agency collections experience preferred</li></ul>Compensation and Benefits: We offer competitive compensation, benefits, and the opportunity for performance-based bonus and profit-sharing participation for the right candidate. This role offers meaningful upside for a strong leader who can make a measurable impact on department performance. This is an excellent opportunity for a strong leader who wants to make a visible impact and help shape the future of an important department.To apply, please submit your resume and a brief summary of your relevant experienceBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Brookfield, WI 53005 (Required)</li></ul>Work Location: In person

Collections Manager

Premier Ambulatory Surgery Center

<div>Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Collections Specialist with Premier Ambulatory Surgery Center you can be a part of an organization that is devoted to giving back!
<h5 class="jobSectionHeader">Job Summary and Qualifications</h5>
<h5 class="jobSectionHeader">As the Collections Representative, you will contribute to the company&rsquo;s mission, vision, and values by completing follow-up and collections for patient services. Under the supervision of the Business Office Manager/Business Office Supervisor, you will obtain payment from third party payers and self-pay accounts to enhance cash flow and gather reimbursement based on established contracts.
What you will do in this role:
<ul><li>You will perform follow up activities on accounts to ensure prompt payment
</li><li>You will identify coding or billing errors from EOBs and work to correct them
</li><li>You will monitor insurance claims and contact insurance companies to resolve claims
</li><li>You will update the patient account record to identify actions taken
</li><li>You will assign bad debt to the collection agency
</li><li>You will act as a liaison accounts and administer contracts in collection of third party accounts (Medicare and Medicaid)
</li><li>You will complete account reconciliation of accounts turned over to outside agencies
</li><li>You will negotiate payment plans on self-pay accounts
</li><li>You are responsible for maintaining accounts receivable and creating a reduction in bad debt
</li></ul>Qualifications you will need:
<ul><li>Minimum (1) year of experience in a medical office setting highly preferred. (i.e. ambulatory surgery center, hospital, doctors office) preferred
</li><li>Knowledge of managed care payers and medical terminology is preferred</li></ul>
Benefits</h5>
Premier Ambulatory Surgery Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Premier Orthopedic Surgery Center is located inNashville, Tennessee. We serve the residents of Middle Tennessee. We are an ambulatorysurgery center that is AAAHC accredited. The center performs a wide range of orthopedic proceduresincluding total joints. We see an average of 150 cases a month. We are accessible to I-24and I-65. As a member of Surgery Ventures powered by HCA Healthcare, we follow ourmission. Above all else, we are committed to the care and improvement of humanlife.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Collections Specialist opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Collections Specialist

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
Manage delinquent accounts based on segmentation and performance data. 
Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements. 
Maintain strong governance and control frameworks to minimize risk. 
Customer Dispute Resolution 
Track and resolve customer disputes related to payments or services. 
Collaborate with internal teams for timely, fair, and customer-centric solutions. 
Customer Communication 
Ensure effective and professional communication to maximize recoveries while preserving the customer experience. 
Handle customer interactions across various digital channels. 
What We&rsquo;re Looking For 
2&ndash;3 years of collections or recovery experience, preferably in digital banking or fintech.</div> 
<h3 class="jobSectionHeader">
Key Responsibilities</h3><div> 
Account Management</div><ul>
<li>Manage delinquent accounts based on segmentation and performance data.</li>
<li>Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.</li>
<li>Maintain strong governance and control frameworks to minimize risk.</li>
</ul><div> 
Customer Dispute Resolution</div><ul>
<li>Track and resolve customer disputes related to payments or services.</li>
<li>Collaborate with internal teams for timely, fair, and customer-centric solutions.</li>
</ul><div> 
Customer Communication</div><ul>
<li>Ensure effective and professional communication to maximize recoveries while preserving the customer experience.</li>
<li>Handle customer interactions across various digital channels.</li></ul><div></div><h3 class="jobSectionHeader"> 
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
2&ndash;3 years of collections or recovery experience, preferably in digital banking or fintech.</li>
<li>Strong knowledge of UAE regulations and debt collection best practices.</li>
<li>Experience with collection agencies, digital tools, and performance reporting.</li>
<li>Excellent communication, problem-solving, and stakeholder management skills.</li>
<li>Ability to balance empathy with commercial impact in customer conversations.</li></ul><div></div><h3 class="jobSectionHeader"> 
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Collection Specialist

Parallon

<div>This position is incentive eligible. 
 
 
<h5 class="jobSectionHeader">Introduction</h5>
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Collections Manager with Parallon, you can be a part of an organization that is devoted to giving back!<h5 class="jobSectionHeader">
Benefits</h5>
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parallon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Collections Manager to help us reach our goals. Unlock your potential!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5> 
As the Collections Manager, you will be responsible for assisting the Director in the daily operations of the Collections functions. You are also responsible for guiding the staff in their day-to-day responsibilities, which include mentoring and training them as needed. 
In this role, you will: 
<ul><li>
Identify staffing needs and communicate those needs to the Collections Director</li><li>
Review and monitor collection reporting (e.g. EDW Trended Aging Report)
</li><li>Monitor pool inventories to ensure accounts are being worked and resolved in a timely manner.
</li><li>Review and act on high-dollar accounts as directed.
</li><li>Assure productivity of each staff member
</li><li>Review each staff member&rsquo;s productivity and QA monthly and perform annual evaluations</li><li>
Counsel staff with disciplinary, productivity and/or QA issues
</li><li>Work as a liaison between the Collections staff and other SSC staff
</li><li>Resolve issues escalated by patients, Collections staff and other departments</li></ul> 
What qualifications you will need: 
<ul><li>
Bachelor's degree in business or related field required. Equivalent work experience may substitute education requirements</li><li>
Minimum three years&rsquo; experience in related area with two of these years being healthcare management experience OR completion of the Parallon Manager Trainee Program.</li></ul> 
&quot;
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
&quot; 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Collections Manager opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
PAR-AFHP</div>

OneMain Financial

<div>The Collector position will contact delinquent, charged-off customers to arrange for repayment or settlement of account balances. Primary responsibility is collecting on Personal loans.
In the Role<ul><li>
Initiate contact with customers via telephone regarding charge off accounts while arranging repayment and/or settlement of accounts in accordance with all applicable laws, policies, and procedures</li><li>
Negotiate with customers to resolve accounts.</li><li>
Maintain and notate all appropriate information and documentation regarding customer and account status on computer system and provide same to others involved with collections of accounts</li><li>
Investigate, research, and track consumer information using online skip tracing tools</li><li>
Work in a goal-oriented environment to meet production indicators.</li><li>
Operate in a goal-oriented environment, achieving individual and team performance targets and core competencies</li><li>
Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations</li></ul>
Requirements<ul><li>
Education - High School diploma OR GED minimum</li><li>
Collections / Call Center experience strongly preferred</li><li>
An in-depth understanding of collections and negotiation skills</li><li>
Strong negotiation skills to resolve escalated calls</li><li>
A high degree of self-management to successfully prioritize workday</li><li>
Excellent communication, persuasion and problem-solving skills</li><li>
Ability to maintain confidentiality and sensitive information</li><li>
Sales experience is desirable</li><li>
Candidates are expected to commute to our Evansville, IN campus</li></ul>
Schedule
Up to two late nights per week of 12 PM &ndash; 9 PM and flexible schedule for remaining hours with manager approval. One Saturday per month and extended hours at the end of the month.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:<ul><li>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>
Up to 4% matching 401(k)</li><li>
Employee Stock Purchase Plan (10% share discount)</li><li>
Tuition reimbursement</li><li>
Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</li><li>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</li><li>
11 Paid holidays (4 floating holidays, prorated based on start date)</li><li>
Paid volunteer time (3 days per year, prorated based</li></ul>
on start date)
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

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