collection officer

ENOC LUBRICANTS AND GREASE MANUFACTURING PLANT LLC

Under the day to day supervision of Head - Fuel Marketing , Collection Officer is responsible for collecting payments of fuel, lubes, car wash and c-store sales from EPPCO/ENOC Service station outlets sold through Select cards and other possible vehicle related expenditure across all United Arab Emirates on or before the due date to minimize loss.
Principal Accountabilities
<ul>
<li>Minimizing the outstanding of Fuel Marketing by collecting invoice value from 1,700 customers/territories entrusted on every month in time and efficient collection of delinquent debts as well. Activities include collection and recovery.</li>
<li>Be in contact with all customers in assigned territory on monthly basis and make sure that invoices are reached and payment will be made in time.</li>
<li>Authority to assist and support Head of Collections to Fix Credit Limit to customers.</li>
<li>Authority for activating and deactivating of customers those who did not affect the payment as per the procedure.</li>
<li>Ensuring that operational resource is used to maximum efficiency.</li>
<li>Assist Government customers from getting new cards till payment since Collection team is the contact point for their any requirements.</li>
<li>Answering the queries related all customers need related card marketing.</li>
<li>Manage collection to maximize recovery whilst retaining customers within the assigned territory.</li>
</ul>
Additional Principal Accountabilities
<ul>
<li>Meeting with Government offices accounts managers to fasten payments</li>
<li>Solve problems with customers about</li>
<li>1. How to read invoices</li>
<li>2. Wrong transactions/fraud issues/duplicate billing</li>
<li>3. Additional cards issuance till collecting paymen</li>
<li>Collect the overdue from all customers in a professional manner.</li>
<li>Follow-up with Return cheques if there is no balance in customer bank</li>
<li>Follow-up for expired bank guarantee renewals</li>
<li>Convincing about the various charges in the invoice and collecting the same</li>
<li>Authority to take spot decisions about stop supply/open connected with if there is any discrepancies</li>
<li>Educating customers abut facilities and mode of payement</li>
<li>Educating customers about advantage of availing web acess</li>
<li>Invoice should be personally handed over to the Govt.Offices and collect the cheque before due date.</li>
<li>Keep in touch with the key personnel in Rulers court, Govt. offices and of VIP customers.</li>
<li>Review customer contact strategies to ensure most efficient use of resources</li>
<li>Monitor customer Past Due report on daily basis</li>
<li>Call customers those who are not paid in time</li>
<li>Reprint invoice and fax to those customers who did not receive the same to effect the payment in time.</li>
<li>Inform the customers to fax the bank deposit slips with their customer code and invoice nos. to those who remit at our bank account.</li>
<li>Achieve the target set by the management, time to time</li>
<li>Inform customers about their bank guarantee expiry and get the renewed one in time.</li>
</ul>

Collection Officer

Inspire Management Training Center

We&rsquo;re seeking a skilled Collections Officer with experience in banking collections or credit recovery. The ideal candidate will have strong negotiation skills, the ability to manage overdue accounts effectively, and a valid driving license for field visits.Requirements:<ul><li>Experience in credit recovery or banking collections</li><li>Strong communication and negotiation skills</li><li>Valid driving license</li><li>Well-organized with strong reporting abilities</li></ul>Preferred:<ul><li>Knowledge of debt restructuring and credit risk management</li><li>Familiarity with collections software or CRM systems</li><li>Understanding of local debt recovery regulations</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Collection Officer: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Spendwisor

About the RoleWe are seeking a skilled and committed Arabic-speaking Female Collection Officer to join our credit and collections team. The ideal candidate will be responsible for managing a high-value client portfolio, ensuring timely recovery of outstanding payments, and maintaining strong client relationships through professional communication and negotiation.This role requires a proactive individual who can implement the team&rsquo;s collection strategies, meet performance targets, and handle portfolio responsibilities with a high level of accuracy and professionalism.Key Responsibilities<ul><li>Manage and follow up on assigned client portfolios to ensure timely collection of overdue payments.</li><li>Implement established collection strategies and action plans to achieve recovery objectives.</li><li>Handle high-value accounts with discretion, accountability, and attention to detail.</li><li>Communicate effectively with clients to negotiate payment solutions and resolve outstanding issues.</li><li>Maintain comprehensive and accurate records of all collection activities within the CRM system.</li><li>Monitor portfolio performance and provide regular updates and reports.</li><li>Make and manage a high number of daily collection calls as part of ongoing account management.</li></ul>Work collaboratively with team members to achieve overall department collection goals.Qualifications and Requirements<ul><li>Gender: Female</li><li>Languages: Fluent in Arabic and English (English is mandatory)</li><li>Experience: Minimum 2 years in collections, preferably within the financial services or credit management sector.</li><li>Strong communication and negotiation skills.</li><li>Proven ability to manage high-value client portfolios and achieve collection targets.</li><li>Strong knowledge and hands-on experience with CRM systems.</li><li>Excellent organization, time management, and problem-solving abilities.</li><li>Ability to work under pressure while maintaining professionalism and attention to detail.</li><li>Proficiency in MS Office Suite (Excel, Word, Outlook).</li></ul>What We Offer<ul><li>Competitive base salary with performance-based incentives.</li><li>Supportive and professional work environment.</li><li>Opportunities for career development and advancement.</li><li>Exposure to a dynamic, target-driven financial operations team.</li></ul>Job Type: Full-timePay: QAR4,000.00 - QAR5,000.00 per month

Ralshypermarket

Job Summary:The Debt Collection Officer is responsible for ensuring timely collection of outstanding payments from clients or customers. This role involves following up on overdue accounts, negotiating repayment plans, maintaining accurate records, and ensuring compliance with company policies and legal regulations.Key Responsibilities:&middot; Contact customers via phone, email, or written correspondence to follow up on outstanding invoices or overdue payments.&middot; Negotiate and arrange payment plans or settlements in line with company policies.&middot; Maintain detailed and accurate records of all collection activities and customer interactions.&middot; Monitor aging reports and ensure follow-up on all delinquent accounts.&middot; Collaborate with internal departments (Finance, Sales, Customer Service) to resolve billing disputes or discrepancies.&middot; Escalate accounts for legal action when necessary and coordinate with legal teams on debt recovery processes.&middot; Prepare and submit regular reports on collection performance and outstanding accounts.&middot; Ensure compliance with financial regulations, data privacy laws, and ethical collection practices.&middot; Maintain professional communication to preserve customer relationships while ensuring timely recovery.&middot; Achieve monthly collection targets as set by management.Qualifications &amp; Skills:&middot; Education: Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or related field.&middot; Experience: 2&ndash;4 years of experience in debt collection, credit control, or accounts receivable.&middot; Skills:o Strong negotiation and communication skills.o Excellent attention to detail and record-keeping.o Ability to handle difficult conversations tactfully and professionally.o Proficiency in MS Office (Excel, Word) and accounting/ERP systems.o Knowledge of collection laws and credit procedures.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Debt Collection Officer

First Solution Management Services

A Debt Collections Officer is responsible for recovering outstanding debts owed to a company or financial institution. The role requires strong communication, negotiation, and organizational skills, as well as professionalism and empathy when dealing with customersKey Responsibilities<ul><li>Debt Recovery</li><li>Contact customers (via phone, email, or letter) to remind them of overdue payments.</li><li>Negotiate payment plans or settlements that are acceptable to both the customer and the company.</li><li>Follow up consistently to ensure agreed payments are made.</li><li>Account Management</li><li>Monitor aging accounts and identify overdue invoices.</li><li>Maintain accurate and up-to-date customer account records.</li><li>Escalate complex or high-value cases to senior management or legal teams when necessary.</li><li>Customer Interaction</li><li>Communicate courteously and professionally with customers in arrears.</li><li>Provide information on outstanding balances and resolve any disputes or discrepancies.</li><li>Offer financial hardship support or alternative repayment options when appropriate.</li></ul>Skills and Competencies&middot; Strong negotiation and persuasion abilities. Excellent verbal and written communication&middot; Emotional intelligence and conflict resolution&middot; Attention to detail and accuracy in record-keeping&middot; Knowledge of credit control and debt recovery processes&middot; Ability to work under pressure and meet targetsEducation Requirements - Minimum bachelor&rsquo;s degree holder-Job Types: Full-time, PermanentExperience:<ul><li>Debt Collection: 1 year (Preferred)</li></ul>Job Type: PermanentPay: AED3,500.00 - AED4,000.00 per month

Major Development

Job Summary:We are seeking a Collection Officer with experience in real estate development to be responsible for client payments, follow up on outstanding dues, and ensure timely collections. The ideal candidate will be responsible for making payment reminder calls, sending follow-up emails, handling client queries, and providing excellent customer service regarding payments.Key Responsibilities:Payment Follow-ups &amp; Reminders:<ul><li>Contact clients via phone, email, and SMS to remind them of upcoming or overdue payments.</li><li>Maintain a structured follow-up schedule to ensure timely collections.</li><li>Highlight accounts that require escalation.</li></ul>Customer Service &amp; Client Coordination:<ul><li>Address client inquiries regarding Invoices, payment schedules, outstanding amounts, and receipts.</li><li>Provide accurate information about payment policies and procedures.</li><li>Ensure a professional and customer-friendly approach in all interactions.</li></ul>Payment Tracking &amp; Reporting:<ul><li>Maintain accurate records of client payments and follow-ups.</li><li>Update internal systems with payment status and outstanding balances.</li><li>Prepare and share collection reports with management.</li></ul>Email Communication &amp; Documentation:<ul><li>Send official payment reminders and confirmation emails to clients.</li><li>Issue payment receipts and update clients on payment processing status.</li><li>Maintain proper documentation for all client communications related to collections.</li></ul>Requirements:<ul><li>Mandatory experience in real estate development collections.</li><li>Minimum 2-3 years of experience in a collections or accounts receivable role.</li><li>Strong communication skills (both verbal and written).</li><li>Ability to handle difficult conversations and negotiate payment terms professionally.</li><li>Proficiency in CRM, Excel and accounting software related to real estate collections.</li><li>Strong organizational skills and attention to detail.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>What is your notice period?</li><li>Have you worked with UAE Real Estate Developer previously?</li><li>What is your expected monthly salary (AED)?</li></ul>Experience:<ul><li>collection officer: 1 year (Required)</li></ul>

Collection Officer (Real Estate)

GENTLEMAN CHIT FUNDS

Job Title: Collection and Sales Officer Location: Kaloor, Ernakulam Company: Gentleman Chit Funds Company India Pvt. Ltd.Experience: Minimum 1 year in Collections or Sales Qualification: SSLC / Plus TwoKey Responsibilities:<ul><li>Manage daily collections efficiently and ensure timely follow-ups.</li><li>Develop and maintain strong relationships with customers.</li><li>Meet or exceed assigned sales and collection targets.</li><li>Provide accurate and timely reporting of field activities.</li></ul>Requirements:<ul><li>Must own a two-wheeler with a valid driving license.</li><li>Strong communication and interpersonal skills.</li></ul>Job Types: Full-time, PermanentPay: &#8377;12,000.00 - &#8377;17,000.00 per monthBenefits:<ul><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

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