collections agent

Wio Bank

<div>
 
 🧭 Ready to Help Customers Stay on Track?
 
 
 
 Do you have the empathy to listen, the confidence to negotiate, and the drive to turn overdue into resolved?
 
 
 
 Wio Bank
 
 , the UAE&rsquo;s leading digital bank, is looking for a
 
 Collection Agent
 
 to help us manage customer repayments in a way that&rsquo;s fair, respectful, and solution focused. This role isn&rsquo;t just about recovering payments&mdash;it&rsquo;s about maintaining trust and supporting our customers through their financial journey.
 
 
 
 🌟 What You&rsquo;ll Do:
 
 
 
 <ul>
 <li>
 Engage with customers via calls, emails, and SMS to follow up on overdue payments
 </li>
 <li>
 Understand individual circumstances and offer flexible, compliant repayment solutions
 </li>
 <li>
 Maintain accurate records of all interactions in our systems
 </li>
 <li>
 Escalate cases where needed and collaborate with internal teams
 </li>
 <li>
 Track and meet recovery targets and SLAs
 </li>
 <li>
 Stay up to date with UAE collections regulations and Wio&rsquo;s customer-first philosophy
 
 
 </li>
 </ul>
 
 🤝 What You Bring:
 
 
 
 <ul>
 <li>
 5+ years of experience in collections, recovery, or a customer-facing banking role
 </li>
 <li>
 Strong negotiation skills with a calm and empathetic communication style
 </li>
 <li>
 Comfortable working in fast-paced digital environments and using CRM/collection tools
 </li>
 <li>
 Fluent in English (Arabic is a plus)
 </li>
 <li>
 Resilience, professionalism, and a focus on resolution, not just results
 
 
 </li>
 </ul>
 
 💡 Why Join Wio?
 
 
 
 We&rsquo;re not your typical bank. We&rsquo;re reimagining banking for today&rsquo;s entrepreneurs, dreamers, and doers&mdash;with technology, transparency, and a human touch. As part of our Collections team, you&rsquo;ll help us do it with heart.
</div>

Collection Agent

Marston Holdings

Self-Employed Enforcement Agent COMMISSION ONLY Uncapped, realistic OTE £35K-£90K (after certification) Full UK Driving Licence Required Are you looking for a new challenge? Do you approach new challenges with a can-do attitude? Then this could be the role for you! Our self-employed Enforcement Agents/Bailiffs are the front line of our business, they are field based, recovering monies on behalf of taxpayers, businesses and individuals through ethical and integrated court order compliance. Self-employed - Enforcement Agent experience and requirements: Required: <ul> <li>Confident and Self-motivated</li> <li>Good negotiation skills</li> <li>Persuasive and Disciplined</li> <li>Previous experience in a self employed role</li> <li>A full UK driving licence and access to a car</li> <li>Experience managing vulnerable and challenging situations</li> <li>Commission only role or Customer facing field-based roles</li> </ul> Desirable: <ul> <li>Previous experience in Military or Close protection roles</li> <li>Previous experience in Recovery or collections</li> <li>Field sales experience</li> <li>Previous experience in a similar enforcement role or similar field.</li> </ul> No previous experience needed as a Self-Employed Enforcement Agent Full training is provided to become a Certificated/ Licenced Enforcement Agent Uncapped commission, Realistic earnings after Certification between £35,000 - £90,000+ (uncapped) What you will receive as an Enforcement Agent; <ul> <li>Extensive City & Guilds accredited training and support through your certification including 'on' street field mentoring</li> <li>Mentoring and Support during and after Certification.</li> <li>A self-employed field-based role with access to work volumes which make for a realistic OTE and uncapped commission opportunities</li> <li>Latest Technology and BWV supplied</li> <li>Access to software to help and improve performance in the field when enforcing - helping our agents to earn and increase commission opportunities</li> <li>Use own Vehicle or Lease Vehicle options available (Diesel or Electric) once certificated.</li> <li>Weekly Pay</li> </ul> Successful candidates will need to pass the Criminal Records Bureau (CRB/DBS) check process and also hold a full UK Driving Licence Does this sound like the job for you? Apply today and we ll be in touch! INDMR<img src="https://www.jobg8.com/Tracking.aspx?6yJpQ3Iag%2fG1D55%2bvNgG67RdNo5vqIpft" width="0" height="0" />

Self Employed Enforcement Agent

Self-Employed Enforcement Agent - PO Postcode area COMMISSION ONLY Uncapped, realistic OTE £35K-£90K (after certification) Full UK Driving Licence Required Are you looking for a new challenge? Do you approach new challenges with a can-do attitude? Then this could be the role for you! Our self-employed Enforcement Agents/Bailiffs are the front line of our business, they are field based, recovering monies on behalf of taxpayers, businesses and individuals through ethical and integrated court order compliance. Self-employed - Enforcement Agent experience and requirements: Required: <ul> <li>Confident and Self-motivated</li> <li>Good negotiation skills</li> <li>Persuasive and Disciplined</li> <li>Previous experience in a self employed role</li> <li>A full UK driving licence and access to a car</li> <li>Experience managing vulnerable and challenging situations</li> <li>Commission only role or Customer facing field-based roles</li> </ul> Desirable: <ul> <li>Previous experience in Military or Close protection roles</li> <li>Previous experience in Recovery or collections</li> <li>Field sales experience</li> <li>Previous experience in a similar enforcement role or similar field.</li> </ul> No previous experience needed as a Self-Employed Enforcement Agent Full training is provided to become a Certificated/ Licenced Enforcement Agent Uncapped commission, Realistic earnings after Certification between £35,000 - £90,000+ (uncapped) What you will receive as an Enforcement Agent; <ul> <li>Extensive City & Guilds accredited training and support through your certification including 'on' street field mentoring</li> <li>Mentoring and Support during and after Certification.</li> <li>A self-employed field-based role with access to work volumes which make for a realistic OTE and uncapped commission opportunities</li> <li>Latest Technology and BWV supplied</li> <li>Access to software to help and improve performance in the field when enforcing - helping our agents to earn and increase commission opportunities</li> <li>Use own Vehicle or Lease Vehicle options available (Diesel or Electric) once certificated.</li> <li>Weekly Pay</li> </ul> Successful candidates will need to pass the Criminal Records Bureau (CRB/DBS) check process and also hold a full UK Driving Licence Does this sound like the job for you? Apply today and we ll be in touch! INDMR<img src="https://www.jobg8.com/Tracking.aspx?Z3TFjo9onGmyuc6kNe1%2b8TEj6x4migN0k" width="0" height="0" />

Self-Employed Enforcement Agent - CA Postcode area COMMISSION ONLY Uncapped, realistic OTE £35K-£90K (after certification) Full UK Driving Licence Required Are you looking for a new challenge? Do you approach new challenges with a can-do attitude? Then this could be the role for you! Our self-employed Enforcement Agents/Bailiffs are the front line of our business, they are field based, recovering monies on behalf of taxpayers, businesses and individuals through ethical and integrated court order compliance. Self-employed - Enforcement Agent experience and requirements: Required: <ul> <li>Confident and Self-motivated</li> <li>Good negotiation skills</li> <li>Persuasive and Disciplined</li> <li>Previous experience in a self employed role</li> <li>A full UK driving licence and access to a car</li> <li>Experience managing vulnerable and challenging situations</li> <li>Commission only role or Customer facing field-based roles</li> </ul> Desirable: <ul> <li>Previous experience in Military or Close protection roles</li> <li>Previous experience in Recovery or collections</li> <li>Field sales experience</li> <li>Previous experience in a similar enforcement role or similar field.</li> </ul> No previous experience needed as a Self-Employed Enforcement Agent Full training is provided to become a Certificated/ Licenced Enforcement Agent Uncapped commission, Realistic earnings after Certification between £35,000 - £90,000+ (uncapped) What you will receive as an Enforcement Agent; <ul> <li>Extensive City & Guilds accredited training and support through your certification including 'on' street field mentoring</li> <li>Mentoring and Support during and after Certification.</li> <li>A self-employed field-based role with access to work volumes which make for a realistic OTE and uncapped commission opportunities</li> <li>Latest Technology and BWV supplied</li> <li>Access to software to help and improve performance in the field when enforcing - helping our agents to earn and increase commission opportunities</li> <li>Use own Vehicle or Lease Vehicle options available (Diesel or Electric) once certificated.</li> <li>Weekly Pay</li> </ul> Successful candidates will need to pass the Criminal Records Bureau (CRB/DBS) check process and also hold a full UK Driving Licence Does this sound like the job for you? Apply today and we ll be in touch! INDMR<img src="https://www.jobg8.com/Tracking.aspx?vAeLusD9WE23krNhoMNZPnNVtQhAosc3b" width="0" height="0" />

Self-Employed Enforcement Agent - CB & Surrounding Postcode areas COMMISSION ONLY Uncapped, realistic OTE £35K-£90K (after certification) Full UK Driving Licence Required Are you looking for a new challenge? Do you approach new challenges with a can-do attitude? Then this could be the role for you! Our self-employed Enforcement Agents/Bailiffs are the front line of our business, they are field based, recovering monies on behalf of taxpayers, businesses and individuals through ethical and integrated court order compliance. Self-employed - Enforcement Agent experience and requirements: Required: <ul> <li>Confident and Self-motivated</li> <li>Good negotiation skills</li> <li>Persuasive and Disciplined</li> <li>Previous experience in a self employed role</li> <li>A full UK driving licence and access to a car</li> <li>Experience managing vulnerable and challenging situations</li> <li>Commission only role or Customer facing field-based roles</li> </ul> Desirable: <ul> <li>Previous experience in Military or Close protection roles</li> <li>Previous experience in Recovery or collections</li> <li>Field sales experience</li> <li>Previous experience in a similar enforcement role or similar field.</li> </ul> No previous experience needed as a Self-Employed Enforcement Agent Full training is provided to become a Certificated/ Licenced Enforcement Agent Uncapped commission, Realistic earnings after Certification between £35,000 - £90,000+ (uncapped) What you will receive as an Enforcement Agent; <ul> <li>Extensive City & Guilds accredited training and support through your certification including 'on' street field mentoring</li> <li>Mentoring and Support during and after Certification.</li> <li>A self-employed field-based role with access to work volumes which make for a realistic OTE and uncapped commission opportunities</li> <li>Latest Technology and BWV supplied</li> <li>Access to software to help and improve performance in the field when enforcing - helping our agents to earn and increase commission opportunities</li> <li>Use own Vehicle or Lease Vehicle options available (Diesel or Electric) once certificated.</li> <li>Weekly Pay</li> </ul> Successful candidates will need to pass the Criminal Records Bureau (CRB/DBS) check process and also hold a full UK Driving Licence Does this sound like the job for you? Apply today and we ll be in touch! INDMR<img src="https://www.jobg8.com/Tracking.aspx?ArXQWHzQuHgDJXuKpLEuDyXzu1ASJ3B5a" width="0" height="0" />

Self-Employed Enforcement Agent - CM Postcode area COMMISSION ONLY Uncapped, realistic OTE £35K-£90K (after certification) Full UK Driving Licence Required Are you looking for a new challenge? Do you approach new challenges with a can-do attitude? Then this could be the role for you! Our self-employed Enforcement Agents/Bailiffs are the front line of our business, they are field based, recovering monies on behalf of taxpayers, businesses and individuals through ethical and integrated court order compliance. Self-employed - Enforcement Agent experience and requirements: Required: <ul> <li>Confident and Self-motivated</li> <li>Good negotiation skills</li> <li>Persuasive and Disciplined</li> <li>Previous experience in a self employed role</li> <li>A full UK driving licence and access to a car</li> <li>Experience managing vulnerable and challenging situations</li> <li>Commission only role or Customer facing field-based roles</li> </ul> Desirable: <ul> <li>Previous experience in Military or Close protection roles</li> <li>Previous experience in Recovery or collections</li> <li>Field sales experience</li> <li>Previous experience in a similar enforcement role or similar field.</li> </ul> No previous experience needed as a Self-Employed Enforcement Agent Full training is provided to become a Certificated/ Licenced Enforcement Agent Uncapped commission, Realistic earnings after Certification between £35,000 - £90,000+ (uncapped) What you will receive as an Enforcement Agent; <ul> <li>Extensive City & Guilds accredited training and support through your certification including 'on' street field mentoring</li> <li>Mentoring and Support during and after Certification.</li> <li>A self-employed field-based role with access to work volumes which make for a realistic OTE and uncapped commission opportunities</li> <li>Latest Technology and BWV supplied</li> <li>Access to software to help and improve performance in the field when enforcing - helping our agents to earn and increase commission opportunities</li> <li>Use own Vehicle or Lease Vehicle options available (Diesel or Electric) once certificated.</li> <li>Weekly Pay</li> </ul> Successful candidates will need to pass the Criminal Records Bureau (CRB/DBS) check process and also hold a full UK Driving Licence Does this sound like the job for you? Apply today and we ll be in touch! INDMR<img src="https://www.jobg8.com/Tracking.aspx?BrmZWvLiuv5mKW%2f7LPY3K886YbYSJFoas" width="0" height="0" />

Emirates NBD

<div>
 
 
 In line with the UAE Government&rsquo;s strategy of empowering and developing nationals,
 
 
 
 
 Emirates NBD Group is committed to welcoming the young generation into an innovative, modern, supportive work environment to contribute to the nation's success. We seek the best
 
 UAEN talents
 
 to join our ENBD family.
 
 
 
 
 
 
 
 Important: This is a Talent Pool role. By expressing your interest, you&rsquo;ll be considered for upcoming opportunities, allowing us to stay connected and reach out when a suitable role is available.
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 <ul>
 <li>
 The Department is a collections team. This department is required to ensure all delinquent customers are called and followed up on for the respective due&rsquo;s which are due by the customers who have an existing facility with the bank. The department is assigned targets monthly which needs to be achieved in order to achieve the overall goal for the organization. The collections Unit is required to ensure that our provision numbers, and the product flows are achieved to generate revenue for the bank. The follow up required on these delinquent accounts is done at the collections Centre across all products which include personal loans, credit cards and auto loans respectively.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 The Key area for the bank in gaining retail profits lies with the collections department. Therefore, it is essential to have a collections team to follow up on all the delinquent pool which includes buckets from 1 to 7 respectively, which in turn would denote the number of installments the customer is due to pay for). The collection agent in turn ensures that his / her individual target is achieved in terms of resolution and cash collection which would in turn effect the overall performance of the department.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Ensure to follow up on the delinquent pool assigned for the month and achieve the respective targets.
 </li>
 <li>
 Raising final settlements for customers depending on the reasoning which include loss of job, salary reduction, and medical condition.
 </li>
 <li>
 Ensure to update the system completely based on the action code.
 </li>
 <li>
 Ensure to increase the number of back flow accounts in the individual lists, focusing on collecting 2 or more installments monthly
 </li>
 <li>
 Ensure customer satisfaction scores are in line with benchmarks.
 </li>
 <li>
 To ensure that all the TOM elements and Emirates NBD Services values are implemented and followed
 </li>
 </ul>
 
 
 
 
 
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Family-book
 </li>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Excellent English communication skills (written and verbal).
 </li>
 <li>
 Strong problem-solving and interpersonal skills.
 </li>
 <li>
 Available to join immediately.
 </li>
 <li>
 A proactive and customer-centric approach.
 </li>
 <li>
 Good listening skills along with an articulate and clear telephone manner.
 </li>
 <li>
 Computer literate, with strength in Excel
 </li>
 <li>
 Administrative and organizational skills
 </li>
 </ul>
 
 
 
 
 
 Bonus Points
 
 
 <ul>
 <li>
 Previous experience in a customer service role, preferably within the banking industry.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 Competitive salary.
 </li>
 <li>
 Incentives based on the target achieved.
 </li>
 <li>
 Health insurance.
 </li>
 <li>
 Career development opportunities.
 </li>
 <li>
 ENBD Employees' staff benefits.
 </li>
 </ul>
 
 
</div>

Trainee Financial Remediation Associate

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