collections agent

Leopards Courier Services

As a collections/arrears/debt recovery agent you will be responsible for recovering outstanding debt from our clients.Review accounts that are behind on their payments to determine appropriate action.Contact clients to collect overdue payments.Answer clients enquiries.Discuss options available to customers who are facing pending issues in order to come to mutually acceptable arrangements which prevent further delay in payments.Adhere to appropriate timescales and regulatory requirements to ensure rehabilitation of customer accounts.Achieve monthly targets and Key Performance Indicators.Recovery data input into online portal / systems.Liaise with sales and operation teams to resolve customer queries/complaints.Job RequirementsGraduation1 year of experience in recovery, collections, or customer handling.Problem-solving and conflict resolution ability.Job Type: Full-timePay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Convincing skills: 1 year (Required)</li><li>communication: 1 year (Required)</li><li>recovery: 1 year (Required)</li></ul>Work Location: In person

Recovery Executive - Karachi Shahrah-e-Faisal

Chisty Law Chambers

Job SummaryWe are seeking a motivated and customer-focused Calling Agent to handle inbound and outbound calls. The ideal candidate will be responsible for assisting customers, providing product or service information, resolving inquiries, and supporting sales or collections activities depending on the business needs.Key Responsibilities<ul><li>Make outbound calls to customers/leads for sales, collections, surveys, or follow-ups.</li><li>Handle inbound calls professionally, addressing customer queries and concerns.</li><li>Provide accurate information about products, services, and offers.</li><li>Maintain customer records in CRM systems and update relevant details.</li><li>Achieve daily/weekly/monthly call and conversion targets.</li><li>Handle customer complaints with empathy and escalate when necessary.</li><li>Follow call scripts and company communication guidelines.</li><li>Build rapport with customers to ensure a positive experience.</li></ul>Requirements<ul><li>High school diploma or equivalent (bachelor&rsquo;s preferred).</li><li>Previous experience in tele calling, tele sales, or customer support is a plus.</li><li>Excellent verbal communication skills in [required languages].</li><li>Basic computer skills (MS Office, CRM software).</li><li>Ability to handle pressure and meet targets.</li><li>Strong listening and problem-solving skills.</li><li>Positive attitude and customer-centric approach.</li></ul>Preferred Skills<ul><li>Experience in [industry: e.g., BPO, telecom, banking].</li><li>Multilingual abilities.</li><li>Knowledge of sales techniques and negotiation.</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Telecaller

York Towers

<div>
 York Towers is a global luxury real estate development leader of York Holding Group. Since 2016, we have delivered exceptional properties and managed six dynamic projects across five countries and three continents. With eight offices worldwide, we leverage cutting-edge technology and market insights to create multicultural residential communities that redefine modern living.
 
 
 
 Job Summary
 
 
 
 The Collection Agent is responsible for managing client payments, recovering overdue accounts, and maintaining accurate customer records in the CRM system. This role serves as a vital link between the company and clients regarding financial obligations, particularly for delayed payments and monthly installment collection.
 
 
 
 Main Functions &amp; Responsibilities
 
 
 
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 Update customer information, payment status, and interaction notes in the CRM system
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 Contact clients regularly to collect overdue amounts and monthly installments
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 Send appropriate payment reminders to late-paying customers
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 Negotiate payment arrangements for overdue accounts
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 Notify clients of late payments via email and other communication channels
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 Participate in team meetings as scheduled
 
 
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 Qualifications &amp; Requirements
 
 
 
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 Bachelor's degree in Finance, Business Administration, or related field
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 1-2 years of experience in collections, accounts receivable, or customer service
 
 
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 Competencies &amp; Skills
 
 
 
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 attention to detail and record-keeping abilities
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 Ability to handle difficult conversations professionally
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 Problem-solving and negotiation techniques
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 Good interpersonal and communication skills
 
 
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 Languages &amp; Proficiency Level
 
 
 
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 Arabic: C1 (Fluent )
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 English: B1 (Intermediate)
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 </ul>
</div>

Collection Agent

Beltone

<div>
 
 
 Job Purpose :
 
 
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 Contact delinquent customers via phone, SMS, email, and other channels to collect outstanding dues.
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 Negotiate payment plans, settlements, or rescheduling agreements in line with policy guidelines.
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 Update collection system records with accurate call notes, payment promises, and outcomes.
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 Follow up with customers on broken promises and non-responses.
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 Identify reasons for non-payment and propose tailored solutions to encourage recovery.
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 Escalate high-risk, non-responsive, or disputed cases to the Collection Supervisor.
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 Maintain professionalism, empathy, and compliance during all customer interactions.
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 Adhere to collection scripts, call handling procedures, and regulatory communication standards.
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 Monitor own performance against daily, weekly, and monthly recovery targets.
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 Coordinate with internal teams (Legal, Customer Service) to resolve account issues or complaints.
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 Participate in regular training sessions to enhance communication and negotiation skills.
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 Flag potential fraud, deceased cases, or legal concerns for further review.
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 Support reporting by logging activity data and follow-ups.
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 Suggest process improvements based on recurring customer feedback or system gaps.
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 Manage high-volume call queues effectively to optimize coverage.
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 Contribute to a positive and performance-oriented team environment.
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 </ul>
 
 
 
 
 Job Qualifications:
 
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 Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or Law.
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 From 0 to 2 years of experience in collections or recovery in financial services.
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 Strategic collections planning and execution.
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 Negotiation, conflict resolution, and customer communication.
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 Strong leadership and performance management.
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 Good Command of English.
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 </ul>
</div>

Collections Specialist - SEVEN

HSE Contractors Inc

Collection Specialists Outdoor : (#Immediate_Start) 2 Positions &ndash; #Collection_Specialists &ndash; #New_Cairo (Fifth SettlementWhat We Offer:Collection Specialists: #Net_Salary 23,000 &ndash; 25,000 EGP#Social &amp; #Medical Insurance coverageCareer stability with Immediate Hiring &ndash; Start Right Away!Requirements:Collection SpecialistsMust own a car Previous experience in collections / field operationsStrong communication &amp; negotiation skillsApply Now!Send your CV to Rec.uni2@uni-serve.me or WhatsApp 01022281724Subject line: [Role] &ndash; [Preferred Location]#Hiring #CollectionJobs #ManagerJobs #FinanceCareers #EgyptJobs #CairoJobs #AlexandriaJobs #ImmediateHiring&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: E&pound;&#1633;&#1637;&#1644;&#1632;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;

Collections Specialist Outdoor for a Multinational Company

Base HR Consultantcy

Collection Executive (Male &amp; Female) Salary: AED 3,000 per month Other Benefits:<ul><li>Company-provided Accommodation</li><li>Company-provided Transportation</li><li>Medical insurance as per UAE labor law</li><li>Annual leave and end-of-service benefits as per UAE law</li></ul>Job Summary:We are hiring Arabic and English-speaking Collection Executives (Male &amp; Female) to join our growing team. The role involves following up with customers on outstanding payments, negotiating repayment plans, updating records, and ensuring timely collections. Ideal candidates will be confident, polite, persistent, and able to manage high call volumes and client follow-ups professionally.Key Responsibilities:<ul><li>Contact customers with overdue accounts via phone, email, or in-person visits.</li><li>Remind and persuade customers to settle outstanding dues within agreed terms.</li><li>Record all communications and maintain up-to-date customer payment status in the system.</li><li>Negotiate and arrange repayment schedules that meet both customer and company needs.</li><li>Coordinate with internal teams (billing, sales, legal) to resolve disputes or escalate cases.</li><li>Meet monthly collection targets and performance KPIs.</li><li>Ensure all collection activity complies with company policy and UAE laws.</li><li>Maintain a professional tone and customer-friendly approach at all times.</li></ul>Requirements:<ul><li>Male and Female candidates welcome to apply.</li><li>Fluent in Arabic and English (spoken and written).</li><li>Previous experience in collections, customer service, call center, or accounts receivable is an advantage.</li><li>Basic understanding of billing and payment processes.</li><li>Good negotiation and interpersonal skills.</li><li>Organized, punctual, and target-oriented.</li><li>Willing to work flexible hours or shifts, if required.</li><li>Immediate joiners will be given preference.</li></ul>Job Type: Full-timePay: Up to AED3,000.00 per month

Collection Executive (Male & Female)

American Express

<div>
 
 
 At American Express, our culture is built on a 175-year history of innovation, shared
 
 
 values
 
 
 and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
 
 
 
 
 Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
 
 
 
 
 How will you make an impact in this role?
 
 
 
 
 Responsible for contacting Consumer with overdue accounts to secure the payment of the account. Also, they do preventive work to avoid future overdue with accounts that are delinquent in nature.
 
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 Put enterprise thinking first, connect the role&rsquo;s agenda to enterprise priorities and balance the needs of customers &amp; shareholders.
 
 
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 Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes.
 
 
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 Demonstrate learning agility, make decisions quickly and with the highest level of integrity.
 
 
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 Should possess strong analytical and problem-solving skills and a tremendous will to win
 
 
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 Strong relationship building, management and influencing skills
 
 
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 Exceptional verbal, written, and interpersonal communication skills
 
 
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 Minimum Qualifications
 
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 Graduates/Under graduates with 1-10 years of International BPO calling experience
 
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 Excellent Communication Skill
 
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 Comfortable working in 24/7 work environment
 
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 Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels
 
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 Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals
 
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 Ensure maximum recovery on Card Members accounts through Inbound/Outbound calls
 
 
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 </ul>
 
 Preferred Qualifications
 
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 Credit and Collections experience with a reputed organization&nbsp;
 
 
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 </ul>
 &nbsp;
 
 
 
 We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
 
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 Competitive base salaries&nbsp;
 
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 Bonus incentives&nbsp;
 
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 Support for financial-well-being and retirement&nbsp;
 
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 Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;
 
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 Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;
 
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 Generous paid parental leave policies (depending on your location)&nbsp;
 
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 Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;
 
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 Free and confidential counseling support through our Healthy Minds program&nbsp;
 
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 Career development and training opportunities
 
 
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 </ul>
 
 American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;
 
 
 
 
 Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
 
</div>

Credit Specialist

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