collections agent

<div>
 
 Key Responsibility Areas Including Preferred Skills And Experience
 
 
 
 <ul>
 <li>
 Contact customers with past-due accounts to collect outstanding balances.
 </li>
 <li>
 Monitor accounts receivable aging and prioritize collections efforts based on account aging.
 </li>
 <li>
 Maintain accurate and up-to-date collections records in the accounting system.
 </li>
 <li>
 Collaborate with cross-functional teams to identify and rectify issues and ability to collect
 </li>
 <li>
 Prepare and distribute collections-related reports and analyses for management.
 </li>
 <li>
 Assist in month-end and year-end close processes.
 
 
 </li>
 </ul>
 Competencies
 
 
 <ul>
 <li>
 2+ years of US collections experience
 </li>
 <li>
 Strong understanding of collections processes and customer agreements
 </li>
 <li>
 Experience with collections software
 </li>
 <li>
 Strong negotiation and communication skills.
 </li>
 <li>
 Very good written and verbal communication skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Strong organizational skills and ability to prioritize workload to meet deadlines.
 
 
 </li>
 </ul>
 
 Eligibility Criteria
 
 
 
 <ul>
 <li>
 Graduate/Masters in finance/commerce
 </li>
 <li>
 2+ years of relevant experience
 </li>
 <li>
 Fluent in English (written and spoken)
 </li>
 </ul>
</div>

Associate - Business Analyst-Back Office-Finance & Accounting

Fusion BPO Services

<div>Are you looking for collections jobs in Gurugram, BPO collections roles, or a stable customer service career with growth? Fusion CX is hiring Customer Care Executives &ndash; Collections for our Gurugram office. This role is perfect for candidates who understand financial products, enjoy goal-driven work, and are passionate about helping customers through respectful, empathetic collections interactions. If you have experience in early-stage collections or fintech collections processes and want to work in a high-growth, global environment, this opportunity is built for you.
<h2 class="jobSectionHeader">Job Descriptions:</h2>
About the Role
As a Collections Advocate, you will manage early-stage overdue accounts and support customers in resolving their payments through empathetic, respectful, and customer-first interactions. Your goal is to maintain healthy customer relationships while ensuring timely recovery of dues using a friendly, ethical collections approach. This customer service position requires strong communication skills, responsibility, and the ability to work in inbound, outbound, and blended campaign environments.
Key Responsibilities
As a Collections Advisor, you will:
<ul><li>Recover overdue accounts with empathy and respectful communication.</li>
<li>Handle outbound, inbound, and blended collections interactions.</li>
<li>Ensure adherence to ethical collection practices at all times.</li>
<li>Build trust with customers through warm, personalized communication.</li>
<li>Assist customers during financially difficult periods with clarity and care.</li>
<li>Maintain accurate documentation and follow internal processes.</li>
<li>Collaborate with supervisors and escalate queries whenever needed.</li>
<li>Adapt quickly to product, process, and system updates within the collections environment.</li>
</ul><h2 class="jobSectionHeader">Job Requirements:</h2>
Education
<ul><li>Minimum qualification: 12th pass (Class XII).</li>
</ul>Experience
<ul><li>Early-stage collections experience preferred (first 30 days most valuable).</li>
<li>Experience in collections of financial products (fintech apps preferred).</li>
<li>Exposure to outbound, inbound, and blended call campaigns.</li>
</ul>Skills
<ul><li>Customer-centric mindset with empathy and patience.</li>
<li>Goal-driven, responsible, and adaptable in a dynamic environment.</li>
<li>Openness to feedback and willingness to learn continuously.</li>
<li>Familiarity with contact center operations.</li>
<li>Strong verbal and written communication skills.</li>
</ul>Work Mode
<ul><li>Work From Office &ndash; Gurugram</li>
</ul><h2 class="jobSectionHeader">Why Join Fusion CX Gurugram?</h2>
At Fusion CX, you join a workplace designed for growth, learning, and long-term career stability. Here is what you can expect:
<ul><li>Part of a global organization expanding across multiple regions.</li>
<li>Excellent work environment with supportive teams and leadership.</li>
<li>A company that is constantly growing, offering opportunities to upskill and advance.</li>
<li>Clear focus on employee experience and a respectful working culture.</li>
</ul>If you are searching for collections jobs in Gurugram, Gurugram customer service jobs, BPO collections hiring, or wish to grow in a people-first work environment, this is the role for you.</div>

Customer Care Executive – Collections – Gurugram, India

Nestlé

<div><div><div>Position Snapshot<ul><li>
Position Title: Collector</li><li>
Location: Dammam, Saudi Arabia</li><li>
Department: Sales</li><li>
Employment Type: Full-Time</li></ul> 
Position Summary<ul><li>
Nestl&eacute; Waters is the global leader in bottled water, proudly producing Al Manhal and Nestl&eacute; Pure Life in Saudi Arabia.</li><li>
We are seeking a detail-oriented and customer-focused Collector to join our Dammam team. 
This role plays a crucial part in ensuring accurate and timely collections while maintaining strong customer relationships .</li></ul> 
A DAY IN THE LIFE &hellip; 
<ul><li>
Manage end-to-end collection and receivables processes for assigned customers, ensuring timely payments and account reconciliation.</li><li>
Conduct daily field visits and direct interactions with customers to follow up on outstanding balances, address billing issues, and strengthen relationships.</li><li>
Collaborate closely with internal teams (Finance, Sales, and Customer Service) to ensure accurate invoicing and payment processing.</li><li>
Maintain customer payment histories, credit limits, and updated account records.</li><li>
Analyze aging reports, identify risks, and proactively engage with customers to mitigate overdue balances.</li><li>
Provide accurate weekly collection forecasts and status updates to management.</li><li>
Ensure compliance with Nestl&eacute;&rsquo;s Code of Business Conduct.</li></ul> 
What Will Make You Successful&hellip; 
<ul><li>
Bachelor&rsquo;s degree or diploma in Business Administration, Accounting, or Finance.</li><li>
Minimum 1 year of experience in collections, accounts receivable, or customer service, preferably in FMCG or distribution industries.</li><li>
Strong communication, negotiation, and problem-solving skills.</li><li>
Proactive, self-motivated, and detail-oriented with the ability to manage multiple priorities.</li><li>
Excellent command of Arabic and English.</li><li>
Valid Saudi Driving License required.</li></ul> 
What We Offer At Nestl&eacute; 
When you join Nestl&eacute; Waters, you become part of a team committed to excellence, integrity, and customer trust. 
We value performance, collaboration, and continuous improvement empowering our people to deliver results that make a difference. 
We Offer<ul><li>
Exciting opportunities to develop your career your way</li><li>
A culture of respect, with diversity, equity and inclusion at its core</li><li>
A dynamic international environment empowering you to learn, develop and grow</li><li>
The opportunity to represent globally trusted brands with local impact.</li></ul> 
At Nestl&eacute;, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people&rsquo;s lives that we touch every single day. 
Be a force for good. Join Nestl&eacute; and visit us on www.nestle.com.</div></div></div><div></div>

Collector

Harmony United Psychiatric Care

<div>Job Title: AR Caller 
Location: Hyderabad, Telangana 
Company: Harmony United Medsolutions Pvt. Ltd. 
 
About Us: 
Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects. 
 
Position Overview:
 
We are looking for AR Callers who will be responsible for managing the collections process and ensuring timely payment of outstanding invoices and accounts receivable balances. The ideal candidates will have strong negotiation skills, excellent communication abilities, and a proactive approach to resolving outstanding debts. AR Callers play a crucial role in maintaining positive relationships with clients while maximizing cash flow and minimizing bad debt.
 
 
Responsibilities:<ul><li>
Contact customers or clients via phone, email, and/or mail to follow up on overdue invoices and outstanding accounts receivable balances.</li><li>
Review and analyze accounts receivable aging reports to prioritize collection efforts and identify delinquent accounts requiring immediate attention.</li><li>
Investigate and resolve customer inquiries, disputes, and billing issues in a timely and professional manner, escalating complex issues as needed.</li><li>
Identify trends and patterns in delinquent accounts and recommend strategies and process improvements to reduce outstanding debt and improve collections performance.</li><li>
Adhere to all relevant regulations, compliance standards, and company policies related to accounts receivable management and debt collection practices.</li></ul> 

Requirements:<ul><li>
At least 2-4 years of experience in international AR calling.
</li><li>Candidate must have a graduation degree in any field.</li><li>
Must have basic knowledge of Revenue Cycle Management (RCM).
</li><li>Must have knowledge of Insurance cycle (Federal, State, Commercial &amp; Liability)
</li><li>Must have basic knowledge of MS Office (MS Word, Excel, Power Point).</li><li>
Must have knowledge of HIPPA (Health Insurance Portability and Accountability)</li><li>
Excellent problem-solving abilities and attention to detail, with a focus on accuracy and results.
</li></ul> 
Diversity, Equality, and Inclusion: 
Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed. 
 
 
 
Benefits:<ul><li>
Competitive salary (including EPF and PS)</li><li>
Health insurance</li><li>
Four days&rsquo; work-week (Monday &ndash; Thursday)</li><li>
Opportunities for career growth and professional development</li><li>
Additional benefits like food and cab-drop are available</li></ul> 
Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you! 
In case of any queries, please feel to reach out us at recruitment@hupcfl.com 
 
Note: Available to take calls between 5:45 PM to 4:45 AM IST only from Monday through Thursday. 
 
#LI-DNI 

XZWF60Gz9T</div>

AR Caller - International Voice

Harmony United Medsolutions Pvt.Ltd

Job Title: AR Caller Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd.About Us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects.Position Overview: We are looking for AR Callers who will be responsible for managing the collections process and ensuring timely payment of outstanding invoices and accounts receivable balances. The ideal candidates will have strong negotiation skills, excellent communication abilities, and a proactive approach to resolving outstanding debts. AR Callers play a crucial role in maintaining positive relationships with clients while maximizing cash flow and minimizing bad debt.Responsibilities:<ul><li>Contact customers or clients via phone, email, and/or mail to follow up on overdue invoices and outstanding accounts receivable balances.</li><li>Review and analyze accounts receivable aging reports to prioritize collection efforts and identify delinquent accounts requiring immediate attention.</li><li>Investigate and resolve customer inquiries, disputes, and billing issues in a timely and professional manner, escalating complex issues as needed.</li><li>Identify trends and patterns in delinquent accounts and recommend strategies and process improvements to reduce outstanding debt and improve collections performance.</li><li>Adhere to all relevant regulations, compliance standards, and company policies related to accounts receivable management and debt collection practices.</li></ul>Requirements:<ul><li>At least 2-4 years of experience in international AR calling.</li><li>Candidate must have a graduation degree in any field.</li><li>Must have basic knowledge of Revenue Cycle Management (RCM).</li><li>Must have knowledge of Insurance cycle (Federal, State, Commercial &amp; Liability)</li><li>Must have basic knowledge of MS Office (MS Word, Excel, Power Point).</li><li>Must have knowledge of HIPPA (Health Insurance Portability and Accountability)</li><li>Excellent problem-solving abilities and attention to detail, with a focus on accuracy and results. </li></ul>Diversity, Equality, and Inclusion: Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed.Benefits:<ul><li>Competitive salary (including EPF and PS)</li><li>Health insurance</li><li>Four days&rsquo; work-week (Monday &ndash; Thursday)</li><li>Opportunities for career growth and professional development</li><li>Additional benefits like food and cab-drop are available</li></ul>Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you! In case of any queries, please feel to reach out us at recruitment@hupcfl.comNote: Available to take calls between 5:45 PM to 4:45 AM IST only from Monday through Thursday.Job Type: Full-timePay: ₹500,000.00 - ₹700,000.00 per yearBenefits:<ul><li>Food provided</li><li>Health insurance</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Genpact

<div><div><div>Ready to shape the future of work? 
At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.</div><div>
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your moment.</div><div>
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.</div><div>
We are inviting applications for the role of Process Developer, Collections 
Responsibilities 
<ul><li>Collect the delinquent amount from the customer over the phone or take promises from them on making the payment</li><li>Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution</li><li>Inbound &amp; outbound calling</li><li>Provide payment plans basis customer requirement</li></ul>
Qualifications we seek in you 
Minimum qualifications 
<ul><li>Graduate (in any stream)</li><li>Relevant experience</li><li>Excellent Communication Skills (verbal and written)</li></ul>
Preferred qualifications 
<ul><li>Good customer handling skills</li><li>High Energy level</li></ul></div><div>
Why join Genpact? 
<ul><li>Be a transformation leader &ndash; Work at the cutting edge of AI, automation, and digital innovation</li><li>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</li><li>Accelerate your career &mdash; Get hands-on experience, mentorship, and continuous learning opportunities</li><li>Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let&rsquo;s build tomorrow together.</div><div>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div> 
JobProcess Developer
Primary LocationIndia-Gurugram
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingDec 30, 2025, 3:31:52 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time</div>

process developer collections

Truist

<div>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)<div>
Please review the following job description:</div>
Collect delinquent accounts according to the agreed upon collection strategies while adhering to all collection policies, procedures, and guidelines. Provide exceptional client service to all Clients by being transparent, positive, and treating Clients the way we want to be treated.
ESSENTIAL DUTIES AND RESPONSIBILITIES 
Following is a summary of the essential functions for this job. Other duties performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Achieve performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept. 
2. Provide Clients cure plans and negotiate payment arrangements to cure delinquency, evaluating ability and willingness to pay and accordance with all policies, procedures, guidelines, and training. 
3. Disclose all relevant account information to Clients accurately, professionally, and in a positive manner. 
4. Manage client communications and provide accurate account detail and information with an elevated level of professionalism and integrity, while following all required compliance and quality expectations. 
5. Work accounts thoroughly according to established procedures (including contact attempts, required letters, etc.) 
6. Document all collection efforts in the system of record for each assigned account in accordance with established policies, procedures, and guidelines, which may include relevant system codes. 
7. Execute on the established call scripts documented in training, policies, procedures, and guidelines. 
8. Achieve acceptable call monitoring scores in each call category. 
9. Communicate regularly with the Client Default Leaders pertaining to repossessions, potential loss, inquires, complaints, and other calls that require special handling. 
10. Accurately process payments, transactions, and workflows. 
11. Complete all required Computer Based Training (CBT) courses accurately and timely. 
QUALIFICATIONS 
Required Qualifications: 
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education and related training or experience 
2. Strong verbal and written communication skills 
3. Basic Computer skills 
4. Ability to perform in a fast paced, highly dynamic environment. 
5. Ability to work flexible schedule, including overtime as needed.
Preferred Qualifications: 
1. Previous Client service, collections, or sales experience 
2. Bilingual
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work</div>

RAC Customer solution specialist I

Search 2309+ Collections agent jobs near you this January. New roles added regularly across leading industries. Apply today.

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AR Caller - International Voice

process developer collections

RAC Customer solution specialist I