collections agent

Inspire Management Training Center

<p>We&rsquo;re seeking a skilled <b>Collections Officer</b> with experience in banking collections or credit recovery. The ideal candidate will have strong negotiation skills, the ability to manage overdue accounts effectively, and a valid driving license for field visits.</p><p><b>Requirements:</b></p><ul><li>Experience in credit recovery or banking collections</li><li>Strong communication and negotiation skills</li><li>Valid driving license</li><li>Well-organized with strong reporting abilities</li></ul><p><b>Preferred:</b></p><ul><li>Knowledge of debt restructuring and credit risk management</li><li>Familiarity with collections software or CRM systems</li><li>Understanding of local debt recovery regulations</li></ul><p>Job Types: Full-time, Permanent</p><p>Education:</p><ul><li>Diploma (Preferred)</li></ul><p>Experience:</p><ul><li>Collection Officer: 2 years (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

Collection Officer

Motive

<div><div><p><b>Who we are:</b></p>
<p>
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.</p>
<p>
Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.</p>
<p>
Visit gomotive.com to learn more.</p></div><div><p><b>
Who We Are:</b></p>
<p>
Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.</p>
<p>
 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.</p>
<p><b>
About the Role:</b></p>
<p><i>
A termed collector is a specialized collections professional dedicated to recovering overdue invoices. They achieve this by effectively utilizing analytical tools, precise communication strategies, and strict adherence to defined processes and key performance indicator (KPI) metrics</i></p>
<p><b>
What You&rsquo;ll Do:</b></p>
<p><b>
Account Management</b>:</p>
<ul>
<li>Monitor the status of termed accounts and assess collection efforts.</li>
<li>Review customer Credits, Debits, Payment history, and execute follow-ups as necessary.</li>
</ul>
<p><b>Dispute Resolution</b>:</p>
<ul>
<li>Handle inquiries and disputes from clients regarding collections.</li>
<li>Collaborate with internal departments to resolve issues efficiently.</li>
</ul>
<p><b>Reporting</b>:</p>
<ul>
<li>Generate reports tracking collections' performance and payment trends.</li>
<li>Analyze data to identify areas for improvement in collection strategies.</li>
</ul>
<p><b>Communication</b>:</p>
<ul>
<li>Maintain clear communication with clients to ensure understanding of payment terms and conditions.</li>
<li>Document all communications and collection efforts in the system accurately.</li>
</ul>
<p><b>Adherence to Regulations</b>:</p>
<ul>
<li>Ensure compliance with internal policies and external regulations regarding collections.</li>
<li>Participate in regular audits and implement feedback for process improvements.</li></ul><br>
<p></p>
<p><b>
What We&rsquo;re Looking For:</b></p>
<ul>
<li>2-4 years of experience in a customer-facing role related to collections (Experience in SaaS collections and Quote-to-Cash is advantageous).</li>
<li>Proven ability to work independently and adapt in a fast-paced, dynamic environment.</li>
<li>Capable of working effectively with minimal supervision.</li>
<li>Takes ownership of tasks and responsibilities with a strong sense of accountability.</li>
<li>Detail-oriented with a natural inclination towards responsibility.</li>
<li>Quick learner with the ability to grasp new concepts swiftly.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>High level of attention to detail.</li>
<li>Comfortable working under pressure and meeting strict deadlines; adaptable.</li>
<li>Able to thrive in ambiguous situations, solve problems, and think independently.</li>
<li>Proficient in Excel and Google Sheets.</li>
<li>Demonstrates empathy towards customers.</li>
<li>Open to feedback, eager to learn, and committed to continuous improvement.</li>
<li>Capable of identifying larger issues and proposing improvements.</li>
<li>Resilient in handling workplace pressures, whether remote or office-based.</li>
<li>Familiarity with Zuora/Salesforce/Collections software.</li>
<li>A Bachelor's degree (BA/BS), with a specialization in accounting or finance is a plus.</li></ul></div><p></p><div><p><i><br>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.</i></p><p></p><p><i><br>
</i></p><p><i>
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. </i><i>It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</i></p>
<p>
#LI-Remote</p></div></div>

Senior Collections Specialist

Atlantis Holiday LLC

<p>We are currently looking for a Collection Agent who contacts debtors to arrange payment for overdue bills through phone calls, emails, or mail. Key responsibilities include negotiating repayment plans, managing accounts, updating databases, and resolving disputes while complying with legal requirements and maintaining professional communication.</p><p><i><b>Responsibilities:</b></i></p><ul><li>Reach out to individuals and businesses with overdue payments via phone, email, or mail.</li><li>Discuss and arrange payment plans, payoff deadlines, or settlements.</li><li>Track outstanding debts, monitor repayments, and update account statuses in the database.</li><li>Maintain accurate records of all communications, payments, and negotiated agreements.</li><li>Handle customer complaints and investigate and resolve payment discrepancies.</li><li>Adhere to legal requirements and company policies and assist with legal action if necessary.</li><li>Prepare reports on collection activities and alert superiors of persistent non-compliance or difficult cases.</li><li>Locate debtors through various investigations to inquire about their payment status.</li></ul><p><i><b>Skills and qualifications:</b></i></p><ul><li>2 &ndash; 3 years&rsquo; experience as a collection agent is required.</li><li>Graduate of bachelor&rsquo;s degree.</li><li>Excellent verbal and written communication skills in English language for negotiating and professional interaction. Arabic and any other language skills will be an asset.</li><li>Proven negotiation skills are necessary for reaching mutually acceptable payment arrangements.</li><li>The ability to be sensitive yet persistent is crucial in this challenging and potentially stressful role.</li><li>Skills in investigating and resolving discrepancies are important.</li><li>Familiarity with relevant legal requirements, such as the Fair Debt Collection Practices Act (FDCPA), is preferred.</li><li>Proficiency with MS Office and databases is generally required.</li></ul><p>Job Type: Full-time</p>

Collection Agent

CLOUD DATA PVT LTD

<p><b>Requirements:</b></p><ul><li>Minimum Education: FA/Graduation</li><li>S<b>alary: PKR 21,000/month + PKR 55 per visit incentive</b></li><li>Must own a motorbike and Android smartphone</li><li>Police Character Certificate required (after shortlisting)</li><li><b>Working Hours: 9:00 AM &ndash; 6:00 PM</b></li><li>Preference will be given to candidates residing in Lahore (outstation candidates will not be considered)</li><li>Candidates should have good communication skills and be punctual and reliable</li><li>Prior experience in field operations, collections, or customer visits will be an added advantage</li><li>Must be willing to work in outdoor/field environments</li></ul><p>Job Types: Full-time, Fresher</p><p>Work Location: In person</p>

Field Verification Officer

Cintas

<div><p><b>Requisition Number:</b> 215591</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p>
Cintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Skills/Qualifications</b></h2></div><div><p>
Required</p><ul><li>
High School Diploma/GED</li><li>
2+ years' collections experience</li><li>
Ability to use confidential information in a professional manner to achieve collections targets/goals</li><li>
Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet</li></ul><p></p><p><br>
Preferred</p><ul><li>
Accuracy and attention to detail</li><li>
Excellent internal and external customer service skills</li><li>
Experience with SAP and AS400</li></ul></div></div></div><p></p><p><b><br>
Benefits</b><br>
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.</p><p><br>
Additionally, our employee-partners enjoy:</p><div><ul><li><br>
Competitive Pay</li><li>401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)</li><li>Disability, Life and AD&amp;D Insurance, 100% Company Paid</li><li>Paid Time Off and Holidays</li><li>Skills Development, Training and Career Advancement Opportunities</li></ul></div><p><b><br>
Company Information</b><br>
Cintas Corporation helps more than one million businesses of all types and sizes get Ready&trade; to open their doors with confidence every day by providing products and services that help keep their customers&rsquo; facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday&reg;. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard &amp; Poor&rsquo;s 500 Index and Nasdaq-100 Index.</p><p><br>
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.</p><p></p><p><br>
This job posting will remain open for at least five (5) days.</p><p></p><p><b><br>
Job Category:</b> Office Administration<br>
<b>Organization:</b> Operations<br>
<b>Employee Status:</b> Regular<br>
<b>Schedule:</b> Full Time<br>
<b>Shift:</b> 1st Shift</p></div>

Accounts Receivable Representative

HSBC

<p></p><div><p>The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we&rsquo;re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.</p><p></p><p><br>
Some careers have more impact than others.</p><p>
If you&rsquo;re looking for a career where you can make a real impression, join HSBC and discover how valued you&rsquo;ll be.</p><p></p><p><br>
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.</p><p><b>
Role Title: </b><b>Collections Financial Advisor (Voice)</b></p><p><b>
Location </b><b><i>(Country / City)</i></b><b>: </b>Egypt / Cairo</p><p><b>
Recruiter Name: </b>Dina Salah</p><div><b>
Why join us?
</b></div><div>Collections are responsible for delivering a professional service that assists customers in financial difficulty to get back on their feet. They are responsible of minimising any losses to the bank by collecting overdue debts, as well as protect both customers&rsquo; and the bank&rsquo;s interests at all times.</div><div>
Main duties pivot around understanding customer circumstances and their affordability position, and exploring options within remit to help them regain financial stability.</div><div>
If you are a natural people person who is great at talking, enjoys helping and can empathise with customers who may be experiencing financial difficulties, then joining us may be the perfect fit for you.</div><p><b>
The Opportunity:
</b></p><p>To provide exceptional customer service to customers at the first point of contact involving meeting their needs in one call while seeking opportunities to extend and develop the relationship.</p><ul><li>
Undertake meaningful unscripted conversations with customers to facilitate positive customer outcomes.</li><li>
Deal with customer data ethically and in accordance with the regulatory requirements.</li><li>
Contribute to the continuous improvement of HSBC by identifying and taking ownership of opportunities for improvement to the processes you use, the services you will provide and the values you can add.</li><li>
Take ownership of personal development and training, through regular review of performance against business objectives, and take responsibility for self-development.</li><li>
Personally contribute to an environment where colleagues want to work and where customers feel valued.</li><li>
Carry out a range of processing tasks and handling of customer calls ensuring relevant productivity and quality measures are achieved for customers in line with HSBC specified process and procedures.</li></ul><div></div><div><b><br>
What you&rsquo;ll do:
</b></div><ul><li>Manage a portfolio of live, current and overdue debit balance customer accounts through inbound/outbound calls and other communication channels.</li><li>
Contacting customers to inform on delinquency, encourage on-time payments and set up payment plans that can facilitate good credit.</li><li>
Processing customer payments, account adjustments and customer refunds where appropriate.</li><li>
Resolve queries in a timely and satisfactory manner.</li><li>
Through day-to-day activity, consider updates to departmental processes to ensure that customers are processed through the collections process as smoothly as possible.</li><li>
Facilitate and record escalations to the Collections Manager.</li><li>
Perform against targets individually whilst contributing to the overall productivity of the team.</li></ul><div></div><div><b><br>
What you will need to succeed in the role:</b></div><ul><li>
Should have a bachelor&rsquo;s degree.</li><li>
Work experience not essential.
</li><li>Ability to speak, understand and communicate in English fluently.</li><li>
Ability to write business letters and reports.</li><li>
Excellent email conversational / telephone skills.
</li><li>Ability to learn quickly, retain and transfer knowledge appropriately.</li><li>
Ability to understand and interpret numeric data.</li><li>
Flexibility to work in shifts.</li><li>
Ability to build rapport with and relate to a wider range of people.</li><li>
Good MS Office Skills (Excel, PowerPoint, Word)</li></ul><div></div><div><b><br>
What additional skills will be good to have?</b><b><i>
</i></b></div><ul><li>Ensure quality and productivity standards are maintained.</li><li>
Ability to learn and implement the process updates or changes quickly and accurately.</li><li>
Ability to understand and interpret numeric data.</li><li>
Ability to multi task.</li><li>
All applicants must have a minimum performance rating of good.</li><li>
Strong communication &amp; time management skills are required.</li><li>
Ability to communicate through emails.</li></ul><div></div><div><b><br>
You&rsquo;ll achieve more at HSBC</b></div><div>
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.&rdquo;</div><div><br>
</div><div>Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
</div><p><b>***Issued By: Digital Business Services | HSBC Electronic Data Service Delivery (HEDS)***</b></p><p></p><p><br>
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.&rdquo;</p><p></p><p><br>
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><p></p><p><br>
***Issued By HSBC Electronic Data Processing (Egypt) Private LTD***</p></div><p></p>

Collections Financial Advisor (Voice)- GSC

Alzayani Investments

<div>
 We are seeking a diligent and professional
 <strong>
  Bill Collector
 </strong>
 to join our
 <strong>
  Credit Control team
 </strong>
 . The successful candidate will be responsible for managing and recovering outstanding payments from clients, playing a vital role in maintaining the financial health and stability of our company. This position requires a proactive individual with excellent communication skills and a firm but fair approach to debt collection.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proactively contact clients with overdue accounts via telephone, email, and written correspondence to arrange payment.
  </li>
  <li>
   Negotiate payment schedules and settlement agreements to resolve outstanding balances.
  </li>
  <li>
   Maintain accurate and up-to-date records of all collection activities, communications, and payment promises.
  </li>
  <li>
   Investigate and resolve billing discrepancies and client disputes promptly and professionally.
  </li>
  <li>
   Prepare and present reports on collection status and accounts receivable to management.
  </li>
  <li>
   Ensure all collection activities adhere strictly to company policies and relevant legal regulations.
  </li>
  <li>
   Liaise with internal departments to clarify billing information and support the collections process.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   0&ndash;2 years of experience as a Bill Collector or in a similar Accounts Receivable or Credit Control role.
  </li>
  <li>
   Strong understanding of billing procedures and best practices in debt collection.
  </li>
  <li>
   Excellent negotiation, communication, and interpersonal skills.
  </li>
  <li>
   Ability to handle difficult conversations with professionalism and confidence.
  </li>
  <li>
   High degree of accuracy and exceptional attention to detail.
  </li>
  <li>
   Proficiency in MS Office (especially Excel) and familiarity with accounting or collection software.
  </li>
  <li>
   Strong organisational skills with the ability to manage and prioritise multiple accounts.
  </li>
  <li>
   Commitment to handling sensitive information with confidentiality and integrity.
  </li>
 </ul>
</div>


Bill Collecter

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