collections analyst

AVI-SPL Middle East

Responsible for an assigned segment of accounts, the Credit &amp; Collections Analyst ensures that customers are contacted and invoices are paid in accordance to terms
<ul>
<li>Maintain accurate and reliable notes in aging workflow report and CMS</li>
<li>Understand benchmarks for collection goals and strive to meet or exceed goals on a weekly and monthly basis</li>
<li>Confirm customer receipt of high-value invoices via email, phone, or through electronic submission portals and ensure payment is forthcoming in accordance to policy</li>
<li>Work with internal and external customers to research and resolve outstanding issues in order to collect payment, process adjustments, or process credits and write-offs as applicable</li>
<li>Request tax certificates as needed</li>
<li>Coordinate clearance letters or No Objection Certificates (NOCs) as required for payment release</li>
<li>Verify and submit invoices through client-specified platforms (e.g., Ariba, Coupa, Oracle iSupplier).</li>
</ul>
<ul>
<li>Ensure compliance with UAE VAT regulations, including attaching tax-compliant supporting documents.</li>
<li>Process credit card payments and set customers up for ACH payments as needed</li>
</ul>
<ul>
<li>Process monthly account statements</li>
<li>Manage collection team emails and hotline calls</li>
<li>Familiarity with UAE Wage Protection System (WPS) procedures and local bank clearance practices is a plus</li>
</ul>
Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.
Must-Haves:
<ul>
<li>Minimum Bachelor s degree in Accounting, Finance, Business, or related field (High school diploma with strong experience may be considered)</li>
<li>Minimum 3 5 years experience in Accounts receivable or business-to-business collections</li>
<li>Intermediate/Advanced proficiency in PC/Microsoft applications (Excel, Access, Word,)</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, Outlook)</li>
<li>Demonstrated experience using pivot tables in Excel</li>
<li>Experience operating in a multi-country and/or complex matrix business environment</li>
</ul>
Nice-To-Haves:
<ul>
<li>Familiarity with GCC or UAE VAT compliance and documentation practices</li>
<li>Experience in Construction industry collection is a plus</li>
<li>Demonstrate time management skills with attention to detail</li>
<li>Detail oriented and capable of analyzing complex financial/operational data</li>
<li>Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization</li>
<li>Self-starter capable of working independently and ensuring to meet deadlines</li>
<li>Excellent communication and interpersonal skills, both verbal and written</li>
<li>Ability to balance multiple tasks with changing priorities</li>
<li>Ability to exercise solid judgment with sound problem-solving and decision-making skills</li>
<li>Basic business-level Arabic language skills are an advantage</li>
</ul>

Credit & Collections Analyst

MPOWER Financing

THE COMPANYMPOWER&rsquo;s borderless loans and scholarships enable students from around the world to realize their full academic and career potential by attending top universities in the U.S and Canada.As a mission-oriented fintech/edtech company, we move extremely quickly and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the biggest challenges in financial inclusion. We&rsquo;re backed by over $150 million in equity capital from top global investors, which enables fast growth and provides our company with financial stability and a clear path to an IPO over the coming years.Our global team is composed of former management consultants, financial service and technology professionals, and other experts in their respective fields. We work hard, have fun, and believe strongly in our cause. For us, MPOWER&rsquo;s mission is personal.As a member of our team, you&rsquo;ll be challenged to think quickly, act autonomously, and constantly grow creatively in an environment where fast change and exponential growth are the norm. Ideation and implementation happen very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact.MPOWER has been named one of the best fintechs to work for by American Banker for the past 6 years in a row.. We are honored to be nominated by multiple agencies and publications for our leadership in Tech, diversity and social impact. We pride ourselves on being a &ldquo;growth company for grown-ups,&rdquo; where there are no pool tables but rather great health, education, and maternity/paternity benefits instead. Our team diversity has been recognized as well; we&rsquo;re one of the most diverse workforces in the world in terms of nationality, gender, religion, age, sexual orientation, and educational background.THIS IS A FULL-TIME POSITION BASED IN BANGALORE, INDIA AND REPORTS DIRECTLY TO THE TEAM LEAD-SERVICING &amp; COLLECTIONSTHE ROLEAs a Collections Specialist you will be the first point of contact and voice of the company to interact with delinquent borrowers. You will help in growing and nurturing customer relationships on every interaction that results in measurable customer value, while finding resolutions for their loan and payment related concerns. Your focus will be to deliver a superior servicing experience for each and every interaction with our borrowers. This includes, but is not limited to:<ul><li>Initiating outbound phone calls and email correspondence for delinquent borrowers and ensuring low delinquencies by timely and effective collections.</li><li>Integrating problem solving and negotiation skills to establish successful resolution of customer and account related issues</li><li>Curing delinquent accounts by working with the borrower to bring payments up to schedule.</li><li>Identifying the opportunity areas for increasing collection efficiency and proactively communicate with stakeholders</li><li>Understanding our product line and explaining all features to borrowers, including loan terminology and payment logistics</li><li>Creatively utilizing resources to generate contact with delinquent borrowers</li><li>Analyzing any trends that come up during handling delinquent accounts and communicating the same to improve overall team performance</li></ul>THE QUALIFICATIONS<ul><li>Bachelor&rsquo;s degree in business, finance or any related field.</li><li>Minimum 2+ years customer-centric experience within a high-touch, fast-paced environment focused on servicing and repayment of financial products</li><li>Prior collections work experience within financial services and/or higher education industries will be a distinct advantage,though an understanding of financial services functions is a MUST</li><li>Strong interpersonal, communication and listening skills and comfortable connecting with customers via phone, email, and chat</li><li>Excellent negotiation skills with proven ability to apply critical thinking to complicated problems for timely and effective resolution.</li><li>Ideally possessing a background incorporating investigative research</li><li>Empathetic, collaborative and possesses high level of accountability</li><li>Ability to work in a high-stress environment; managing stress professionally and without disruption to the operation, employees, or customers</li></ul>A passion for financial inclusion and access to higher education is a must, as well as comfort working with a global team across multiple time zones and locations!In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload, tight deadlines, a high degree of autonomy, and 80-20 everything.Job Type: Full-timePay: &#8377;700,000.00 - &#8377;1,100,000.00 per yearBenefits:<ul><li>Food provided</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li><li>Work from home</li></ul>Work Location: In person

Global Collections Analyst - Servicing (5pm - 2am IST Shift)

Mashreq

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 
 The Digital Collections Stack Analyst. This position is pivotal to our mission of effectively managing delinquent accounts through digital collections stack, while enhancing our digital collection strategies.
 
 
 <ul>
 <li>
 
 In this role, the primary responsibilities will revolve around identifying accounts based on the required strategy, creating, executing, and monitoring campaigns, tracking their performance, and reporting. Developing effective collections strategies for the UAE portfolio and helping the local collections unit in Pakistan and Egypt develop effective strategy will be a crucial aspect of the role. The incumbent will help manage delinquency flows and ensure that our approach remains both customer-centric and business-centric, driven by data.
 
 </li>
 <li>
 
 As a Digital Collections Stack Analyst, the focus will be on engaging with delinquent accounts using our digital collections stack. Through meticulous portfolio analysis, tailored digital collection strategies will be developed along with the line function and implemented to recover payments from customers who are behind on their accounts. This role is vital for maintaining the financial health of our organization and ensuring that we can assist our customers in effectively managing their obligations.
 
 </li>
 <li>
 
 Analytical skills, attention to detail, and strategic thinking will be highly valued in this role. Additionally, the candidate will work closely with the Digital Collections squads to further develop the features of our digital collections stack and expand its reach to other regions.
 
 </li>
 </ul>
 
 
 
 
 
 Key Result Areas
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Assist Digital Collections with data preparation and maintenance, ensuring data accuracy and accessibility for operational needs.
 </li>
 <li>
 Ensure timely delivery of Collections MIS reports and other analytical reports to support the collections team in decision-making.
 </li>
 <li>
 Act as the primary point of contact for all ad-hoc data requests related to collections, facilitating streamlined data retrieval and usage.
 </li>
 <li>
 Identify, design, and implement internal process improvements such as automation of manual workflows, optimization of data pipelines, and infrastructure enhancements for greater scalability and efficiency.
 </li>
 <li>
 Build and maintain the infrastructure required for seamless extraction, transformation, and loading of data from multiple sources using SQL and AWS big data technologies.
 </li>
 <li>
 Collaborate with executive leadership, product teams, data teams, and design teams to address technical challenges and improve data-driven strategies for collections and portfolio analysis.
 </li>
 <li>
 Implement best practices for securing sensitive collections data, ensuring compliance with data privacy regulations and company policies.
 </li>
 <li>
 Partner with data and analytics experts to enhance the functionality of data systems, enabling refined analysis for portfolio segmentation, delinquency management, and digital collection strategies.
 </li>
 <li>
 Leverage digital collections technologies to analyze delinquent accounts, design proactive engagement strategies, and improve the efficiency of collections workflows.
 </li>
 <li>
 Work closely with the Digital Collections squads to further develop the features of our digital collections stack and expand its reach to other regions.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 
 <ul>
 <li>
 Minimum 4-5 years of experience in Collections / Collections Strategy / Credit Operations / Product Management
 </li>
 <li>
 Good understanding of Collections process and procedures
 </li>
 <li>
 Ability to read and interpret data and retrieve meaningful trends
 </li>
 <li>
 Knowledge in data architecture, defining data retention policies, monitoring performance and advising any necessary infrastructure changes
 </li>
 <li>
 Solid development skills in Java/ Scala / SQL / SAS
 </li>
 <li>
 Clear hands-on mastery in big database systems - Hadoop ecosystem, Cloud technologies (AWS, Azure, Google), in-memory database systems (HANA, Hazel cast, etc) and other database systems - traditional RDBMS (Terradata, SQL Server, Oracle), and NoSQL databases
 </li>
 <li>
 Comfortable in dashboard development (Tableau, Powerbi, Qlik, etc) and in developing data analytics models (R, Python, Spark)
 </li>
 <li>
 Bachelor&rsquo;s degree in computer science or equivalent; Masters preferred
 </li>
 <li>
 Minimum of 2-3 years' hands-on experience with data and MIS reporting
 </li>
 <li>
 Practical knowledge across data extraction and transformation tools
 </li>
 </ul>
 
 
</div>

Assistant Manager, Digital Collections Stack Analyst- (Mashreq Global Network-Pakistan)

Astra Tech

<div>
 
 
 
 Role Summary
 
 
 
 
 
 
 
 We are looking for a
 
 Business Analyst &ndash; Collections
 
 to drive data-led insights and strategies across our lending and collections functions. The role will focus on analyzing portfolio performance, identifying trends and risks, and developing actionable recommendations to improve recovery, reduce credit risk, and enhance operational efficiency. You will collaborate with cross-functional teams to translate data into strategy and support the design and optimization of collection processes.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Analyze data across the credit lifecycle to identify trends, risks, and opportunities in collections performance.
 </li>
 <li>
 Develop and maintain dashboards, reports, and KPIs to monitor portfolio health and recovery effectiveness.
 </li>
 <li>
 Partner with stakeholders in Credit, Collections, Risk, and Operations to define business requirements and translate them into actionable insights.
 </li>
 <li>
 Support the design and implementation of collection strategies and delinquency management frameworks.
 </li>
 <li>
 Conduct root cause analyses of portfolio performance issues and recommend corrective measures.
 </li>
 <li>
 Leverage BI and analytics tools (SQL, Power BI, Tableau, etc.) to generate insights and automate reporting.
 </li>
 <li>
 Ensure adherence to internal policies, regulatory guidelines, and industry best practices.
 </li>
 </ul>
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Proven experience as a
 
 Business Analyst
 
 within lending, credit, or collections functions.
 </li>
 <li>
 Strong understanding of the
 
 credit lifecycle
 
 , loan products, and collection processes.
 </li>
 <li>
 Hands-on expertise with
 
 BI and data analytics tools
 
 such as SQL, Power BI, and Tableau.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 </li>
 <li>
 Strong stakeholder management and collaboration abilities.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Finance, Economics, or a related field
 
 .
 </li>
 <li>
 Experience in
 
 fintech, banking, or NBFC
 
 environments preferred.
 </li>
 <li>
 Familiarity with
 
 credit bureau data
 
 and regulatory frameworks is an advantage
 </li>
 </ul>
 
 
</div>

Business Analyst – Collections

ThompsonGas

<div>ThompsonGas is the nation&rsquo;s fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you&rsquo;re doing it &ndash; then ThompsonGas is for you!
We are seeking an Area Credit Analyst to join our growing credit and collections team! This role will support our Coastal Plains area. Reporting to the Director of Quality Assurance, but having dotted lines to area leadership, the Area Credit Analyst will manage all credit and collections activities within assigned territories utilizing company billing, collection, and financial reporting systems.
Essential Job Duties:<ul><li>
Manage all credit and collections activities within assigned territories utilizing available data from company&rsquo;s billing and collection systems.</li><li>
Partner with the Area Vice Presidents and Area Customer Service Managers on achieving and reporting on all collection performances.</li><li>
Monitors and enforces financial policies, procedures, and internal controls relating to the collection process.</li><li>
Review, prepare, and proactive analysis of weekly collection statuses and updates.</li><li>
Key liaison to third party collection agency.</li><li>
Able to comfortably communicate during interaction with internal and external customers.</li><li>
Coordinate late notice administration and maintain credit hold release within assigned territories.</li><li>
Perform comprehensive collections outreach via outbound calls to negotiate payment resolutions and ensure timely recovery.</li><li>
Effectively negotiate with sensitive or high dollar customers during collection or dispute resolution.</li><li>
Monthly Budget renewals, reviews, and collections.</li><li>
Other duties as assigned.</li></ul> 
Education and Experience:<ul><li>
A bachelor&rsquo;s degree in finance or related degree preferred.</li><li>
2+ years of experience in corporate credit and collections environment.</li><li>
Experience in retail energy and gas, specifically propane industry preferred, but not required.</li><li>
Selected candidate must be customer service oriented, a self-starter and highly driven.</li><li>
Advanced system skills and experience with Microsoft Office (Word/Excel) required.</li><li>
Problem solving and analytical skills required.</li><li>
Must be able to effectively overcome objections while balancing Empathy with Collections.</li></ul> 
PERKS WITH US!<ul><li>
Medical, Dental, Vision, and 401k with IMMEDIATE eligibility</li><li>
Disability and life insurance</li><li>
Paid time off that increases with tenure</li><li>
Daily Pay Option that offers great flexibility and financial control</li><li>
Employee training programs with career development/advancement opportunities</li><li>
Employee recognition program</li><li>
Quarterly bonus potential</li><li>
Paid maternal and parental leave benefits</li><li>
Tuition reimbursement program</li></ul> 
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.</div>

Area Credit Analyst

Eaton

<div>
 Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we&rsquo;re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. Our EMEA Business Service teams empower seamless operations and drive exceptional results across our electrical, industrial, and corporate teams.
 
 
 This open post is for an experienced collection analyst within the EMEA Credit Management team. The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers. The position requires proven experience in a credit function, process improvement skills, business and commercial acumen and has a strong change management ethic. The purpose is to provide expert assistance to the customer in relation to conciliations and investigations into unresolved (end) customer claims that are or will be impacting the aged debt or bad debt on trade accounts. The candidate will be required to liaise with key stakeholders and end customers to handle complex investigations providing effective communication and recommendations on root cause mitigation.
 
 
 
 What You&rsquo;ll Do
 
 
 
 This open post is for an experienced collection analyst within the EMEA Credit Management team. The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers. The position requires proven experience in a credit function, process improvement skills, business and commercial acumen and has a strong change management ethic. The purpose is to provide expert assistance to the customer in relation to conciliations and investigations into unresolved (end) customer claims that are or will be impacting the aged debt or bad debt on trade accounts. The candidate will be required to liaise with key stakeholders and end customers to handle complex investigations providing effective communication and recommendations on root cause mitigation.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Drive cash Collection improvements within Middle East region for the Electrical Division.
 </li>
 <li>
 Assigned portfolio management to deliver cash collection targets in line with monthly goals and expectations.
 </li>
 <li>
 Ownership, management and resolving large/long term disputes across the EMEA portfolio.
 </li>
 <li>
 Achieve Aged debt and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes.
 </li>
 <li>
 Initiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices.
 </li>
 <li>
 Build key business relationships with sales and operational teams to drive improvements in the OTC cycle.
 </li>
 <li>
 Support and facilitate Commercial agreements and contracts with Sales in relation to terms and business processes.
 </li>
 <li>
 Build strong business relationships with key customers in country/region.
 </li>
 <li>
 Provide expert decision making on all topics relating to the OTC cycle
 </li>
 <li>
 Manage and deploy key Credit procedures within country and region.
 </li>
 <li>
 Manage the decision making on stop shipments for their key countries.
 </li>
 <li>
 Ensure W/O and reserves are reflective of country specifics Including escalation to Atradius collections and legal proceedings.
 </li>
 <li>
 Ensure all key work processes are followed through automated systems daily. (Dunning&rsquo;s, statements, invoice copies and customer responses).
 </li>
 <li>
 Ensure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targets.
 </li>
 <li>
 Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute.
 </li>
 <li>
 Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved.
 </li>
 <li>
 Drive front end enhancements mitigating reoccurring challenges within the OTC cycle. Drive next generation process changes enhancing the cash flow for the regions and roll out standardization and best practice across the function. Support all system upgrades and own key requirements during projects for the OTC process.
 </li>
 <li>
 Manage and maintain the customer masterfile for both SAP, Get Paid and Oracle systems ensuring accurate data on all customers. Collaboration with the Country Support team &amp; Glasgow Collections/EMEA Risk team on key decisions impacting the OTC cycle and the EMEA cash flow
 
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 Bachelors Degree in Accounting
 </li>
 <li>
 Min. 3 year credit risk, collection or similar relevant experience
 </li>
 <li>
 Proven technical expertise knowledge on multiple ERP and financial systems, SAP knowledge is a must. Addtional systems could be an assest.
 </li>
 <li>
 Fluent spoken and written English essential.
 </li>
 <li>
 Experience within a high performing credit function working with operations and commercial teams within a multinational ,manufacturing ,company is a must.
 </li>
 <li>
 Proven ability to drive results and continuous improvement culture across multiple business units.
 </li>
 <li>
 Customer Relationship Management, both internal and external, experience essential
 </li>
 <li>
 Ability to collaborate with diverse internal and external teams; used to operate, negotiate and influence effectively in an international organization
 </li>
 <li>
 Good communication, presentation, training, process management and change management skills
 </li>
 <li>
 Cross/multi-cultural background and experience; sensitive to cultural differences
 </li>
 <li>
 Proven track record leading supporting on business improvement initiatives
 
 
 
 </li>
 </ul>
 We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
</div>

Credit & Collection Analyst  (SAP required)

<div>Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we&rsquo;re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. Our EMEA Business Service teams empower seamless operations and drive exceptional results across our electrical, industrial, and corporate teams.
This open post is for an experienced collection analyst within the EMEA Credit Management team. The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers. The position requires proven experience in a credit function, process improvement skills, business and commercial acumen and has a strong change management ethic. The purpose is to provide expert assistance to the customer in relation to conciliations and investigations into unresolved (end) customer claims that are or will be impacting the aged debt or bad debt on trade accounts. The candidate will be required to liaise with key stakeholders and end customers to handle complex investigations providing effective communication and recommendations on root cause mitigation.<div><div><div><h2 class="jobSectionHeader">
What you&rsquo;ll do:</h2>
</div><div>
This open post is for an experienced collection analyst within the EMEA Credit Management team. The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers. The position requires proven experience in a credit function, process improvement skills, business and commercial acumen and has a strong change management ethic. The purpose is to provide expert assistance to the customer in relation to conciliations and investigations into unresolved (end) customer claims that are or will be impacting the aged debt or bad debt on trade accounts. The candidate will be required to liaise with key stakeholders and end customers to handle complex investigations providing effective communication and recommendations on root cause mitigation. 
Main responsibilities:<ul><li>
Drive cash Collection improvements within Middle East region for the Electrical Division.</li><li>
Assigned portfolio management to deliver cash collection targets in line with monthly goals and expectations.</li><li>
Ownership, management and resolving large/long term disputes across the EMEA portfolio.</li><li>
Achieve Aged debt and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes.</li><li>
Initiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices.</li><li>
Build key business relationships with sales and operational teams to drive improvements in the OTC cycle.</li><li>
Support and facilitate Commercial agreements and contracts with Sales in relation to terms and business processes.</li><li>
Build strong business relationships with key customers in country/region.</li><li>
Provide expert decision making on all topics relating to the OTC cycle</li><li>
Manage and deploy key Credit procedures within country and region.</li><li>
Manage the decision making on stop shipments for their key countries.</li><li>
Ensure W/O and reserves are reflective of country specifics Including escalation to Atradius collections and legal proceedings.</li><li>
Ensure all key work processes are followed through automated systems daily. (Dunning&rsquo;s, statements, invoice copies and customer responses).</li><li>
Ensure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targets.</li><li>
Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute.</li><li>
Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved.</li><li>
Drive front end enhancements mitigating reoccurring challenges within the OTC cycle. Drive next generation process changes enhancing the cash flow for the regions and roll out standardization and best practice across the function. Support all system upgrades and own key requirements during projects for the OTC process.</li><li>
Manage and maintain the customer masterfile for both SAP, Get Paid and Oracle systems ensuring accurate data on all customers. Collaboration with the Country Support team &amp; Glasgow Collections/EMEA Risk team on key decisions impacting the OTC cycle and the EMEA cash flow
</li></ul></div></div><div><div><h2 class="jobSectionHeader">Qualifications and Experience :</h2>
</div><div><ul><li>Bachelors Degree in Accounting</li><li>
Min. 3 year credit risk, collection or similar relevant experience</li><li>
Proven technical expertise knowledge on multiple ERP and financial systems, SAP knowledge is a must. Addtional systems could be an assest.</li><li>
Fluent spoken and written English essential.</li><li>
Experience within a high performing credit function working with operations and commercial teams within a multinational ,manufacturing ,company is a must.</li><li>
Proven ability to drive results and continuous improvement culture across multiple business units.</li><li>
Customer Relationship Management, both internal and external, experience essential</li><li>
Ability to collaborate with diverse internal and external teams; used to operate, negotiate and influence effectively in an international organization</li><li>
Good communication, presentation, training, process management and change management skills</li><li>
Cross/multi-cultural background and experience; sensitive to cultural differences</li><li>
Proven track record leading supporting on business improvement initiatives</li></ul></div></div></div>
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</div>

Credit & Collection Analyst (SAP required)

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4114 collections analyst jobs NEAR_ME

Credit & Collections Analyst

Global Collections Analyst - Servicing (5pm - 2am IST Shift)

Assistant Manager, Digital Collections Stack Analyst- (Mashreq Global Network-Pakistan)

Business Analyst – Collections

Area Credit Analyst

Credit & Collection Analyst (SAP required)

Credit & Collection Analyst (SAP required)