collections analyst

Trane Technologies

<div><div>Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane&reg; and Thermo King, sustainability is not just how we do business&mdash;it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.<div><div> 
At Trane Technologies&reg; we Challenge Possible. Our brands - including Trane&reg; and Thermo King&reg; - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what&rsquo;s possible for a sustainable world. 
 
Job Summary：</div><div> 
We are looking to hire a Collections Data Analyst Intern for our North America Region. The Collections Data Analyst Intern will work with key regional stakeholders to develop and maintain data and related analytic solutions to enhance business decision making. This role will also support and work with cross functional departments and teams to support initiatives to expand existing tools to support ongoing daily Order to Cash operations.</div><div> 
We are looking for performance-driven, innovative team members who understand the importance of collaboration and customer focus.</div><div>
This position is located in La Crosse, Wisconsin. Applicants must currently reside in the La Crosse area in order to be considered, as internships require year-round availability while attending school full time. This is an anticipated 1-year assignment with the possibility to continue until graduation. Hours are flexible, but students must be able to work 20 hours/week during the school year and 40 hours/week during summer and breaks. Workdays are flexible to accommodate student schedules within normal business hours. 
 
Responsibilities:</div><div><ul><li>
Understand data sets essential to developing models, visualizations, reports, and insights.</li></ul></div><div><ul><li>
Deliver results on a self-governed project, using business data and analytics tools to deliver final data product.</li></ul></div><div><ul><li>
Support reporting needs and technical issue intake for the Americas Collections team</li></ul></div><div><ul><li>
Coordinate project initiatives for the implementation of a new collections management tool for the region; including change management, communication plans, testing, etc.</li></ul></div><div><ul><li>
Collaborate with others to develop understanding of the data, the business, and technical approaches.</li></ul></div><div><ul><li>
Work collaboratively with internal teams to complete projects and tasks to support the business and our customers.</li></ul></div><div> 
Qualifications:</div><div><ul><li>
Junior, full-time student status in a 4-year program, pursuing a BS/BA (with graduation in 2026) in technical, analytics, business or related field such as computer science, Management of information systems, statistics, mathematics, business, economics or similar.</li></ul></div><div><ul><li>
Senior status may be considered in a 4-year institution.</li></ul></div><div><ul><li>
Overall GPA of 3.0</li></ul></div><div><ul><li>
Coursework utilizing some or all of the following: Python, R, SQL, Dataiku, Alteryx, Tableau, or other visualization software</li></ul></div></div><div><div><ul><li>
Must be PC literate and proficient with MS Office including Excel, Outlook, and Word.</li></ul></div><div><ul><li>
Must be detail conscious and organized and ability to effectively communicate decisions.</li></ul></div><div><ul><li>
Responsible, dependable, and able to work well in a team environment.</li></ul></div><div><ul><li>
Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel.</li></ul></div><div><ul><li>
Demonstrated leadership skills such as: campus organizations, sports team captain, resident advisor, etc. or exceptional leadership of work projects</li></ul></div><div><ul><li>
U.S. citizen or have the legal right to work in the U.S. without requiring sponsorship now or in the future</li></ul></div><div> 
Compensation: $20 - 28/HR 
 
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</div></div>
Annual Base Salary Range or Hourly Base Pay Range:
$22.00
Compensation Type:
Hourly
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:<ul><li>
Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives &ndash; WE DARE TO CARE!</li><li>
Family building benefits include fertility coverage and adoption/surrogacy assistance.</li><li>
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.</li><li>
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.</li><li>
Educational and training opportunities through company programs along with tuition assistance and student debt support.</li></ul>
Disclaimer: Benefit offerings may vary depending on Collective Barraging Agreements and local/state regulations.
Safety Sensitive Role:
No
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</div></div>

Collections Data Analyst Intern

PRA Group

<div>We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.
Position Summary:
Summary:
 
Are you a data-driven problem solver who thrives on building dashboards and turning insights into action? PRA Group is hiring a Collections Operations Analyst to join our Agency Management team &ndash; a function that works closely with senior leaders and third-party collection agencies to drive strategy, performance, and results across the collections space. 
 
This isn&rsquo;t just another reporting job. You&rsquo;ll own the entire reporting lifecycle, from writing SQL queries and building dashboards in Power BI, to forecasting performance and uncovering insights that help drive collections strategy and agency performance.
Important: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. 
 
What We&rsquo;re Looking For:<ul><li>
3+ years of experience in collections, recovery management, or related financial operations</li><li>
Advanced Power BI and SQL skills&mdash;able to build dashboards and data models from scratch</li><li>
Strong understanding of collections metrics, inventory flow, and performance levers</li><li>
Background in agency management, workforce planning, or credit operations is a plus</li><li>
Comfortable working independently and engaging with senior leadership</li><li>
Detail-oriented, resourceful, and energized by process improvement and performance analytics</li></ul>
What You'll Be Doing:<ul><li>
Designing and building dashboards in Power BI from scratch</li><li>
Writing advanced SQL queries to extract, clean, and model data</li><li>
Forecasting performance, inventory flow, and resource needs across collections portfolios</li><li>
Analyzing operational trends and recommending improvements in agency performance</li><li>
Partnering with senior leadership and third-party agencies on collections strategy</li><li>
Automating reporting and creating scalable analytics tools</li><li>
Presenting insights and training teams on new reporting tools</li></ul> 
Sound like you? We&rsquo;d love to hear from you. Apply now! 
#CollectionAgencyAnalyst #CollectionAgencyManagement #CollectionsReporting #CreditAndCollections #PowerBIJobs #SQLJobs #OperationsAnalytics #RemoteJobs #DebtRecoveryCareers #DataDrivenInsights #AgencyPerformance
All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.</div>

Collections Operations Analyst - Reporting & Insights (PowerBI + SQL)

TD SYNNEX

Overview: 
The Credit Collections Analyst drives the credit to cash cycle to facilitate product sales for TD SYNNEX, by analyzing the credit worthiness of customer(s) and their ability to pay for goods and services. Responsible for the collection and management of the accounts receivable of the product sales released to those customers.
 
Candidates also from Dominican Republic are encouraged to apply.
 
Essential Duties Responsibilities Required: 
<ul>
<li>Analyze customer financials utilizing financial data (i.e. balance sheets, income statements) (5%)</li>
<li>Analyze Trade payment reports regarding customer payments patterns (5%)</li>
<li>Analyzes security agreements, personal guarantees and UCC (Uniform Commercial Code) filings (5%)</li>
<li>Manage the accounts receivable for specified customer base, including collections and account reconciliation (i.e. variances) (25%)</li>
<li>Manages credit lines for specified market or customer base (15%)</li>
<li>Manage customer order release based on credit lines and account receivable status (30%)</li>
<li>Solve for root cause issues that disrupts credit to cash cycle (i.e. shipping, order, billing issues) through partnership with sales, operational departments and/or customer (15%)</li>
</ul>
Other Duties Responsibilities: 
<ul>
<li>Additional duties as assigned</li>
<li>Meets attendance and punctuality standards</li>
</ul>
Qualifications: 
Experience: 
<ul>
<li>1 to 3 Years of relevant work experience.</li>
</ul>
Relevant supervisory / managerial experience will appear here
 
Education Certifications: 
<ul>
<li>Bachelors Degree with Accounting / Finance Field of Study preferred.</li>
<li>High School Graduate required.</li>
</ul>
Working Conditions: 
<ul>
<li>Occasional non-standard work hours or overtime as business requires.</li>
<li>Professional, office environment.</li>
</ul>
Required Knowledge, Skills Abilities: 
<ul>
<li>Able to execute instructions and to request clarification when needed.</li>
<li>Possesses basic clerical and data entry skills.</li>
<li>Possesses strong data entry skills.</li>
<li>Able to perform basic mathematical calculations.</li>
<li>Able to recognize and attend to important details with accuracy and efficiency.</li>
<li>Able to communicate clearly and convey necessary information.</li>
<li>Able to interact effectively with all levels of management.</li>
<li>Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.</li>
<li>Possesses strong multi-cultural interpersonal skills.</li>
<li>Possesses strong organizational and time management skills, driving tasks to completion.</li>
<li>Able to constructively work under stress and pressure when faced with high workloads and deadlines.</li>
<li>Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.</li>
<li>Able to work independently with minimum supervision.</li>
<li>Able to maintain confidentiality of sensitive information</li>
<li>Able to build solid, effective working relationships with others.</li>
<li>Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.</li>
<li>Able to quickly learn new systems and technology.</li>
<li>Able to use relevant computer system applications at an intermediate level.</li>
</ul>
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
 
What’s In It For You?
 
<ul>
<li>Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.</li>
<li>Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.</li>
<li>Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.</li>
<li>Diversity, Equity Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.</li>
<li>Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.</li>
<li>Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.</li>
</ul>
Don’t meet every single requirement? Apply anyway.
 At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
 
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
 
TD SYNNEX is an E-Verify company

Caribbean Collection Analyst

Overview: 
The Credit Collections Analyst drives the credit to cash cycle to facilitate product sales for TD SYNNEX, by analyzing the credit worthiness of customer(s) and their ability to pay for goods and services. Responsible for the collection and management of the accounts receivable of the product sales released to those customers.
 
Candidates also from El Salvador are encouraged to apply.
 
Essential Duties Responsibilities Required: 
<ul>
<li>Analyze customer financials utilizing financial data (i.e. balance sheets, income statements) (5%)</li>
<li>Analyze Trade payment reports regarding customer payments patterns (5%)</li>
<li>Analyzes security agreements, personal guarantees and UCC (Uniform Commercial Code) filings (5%)</li>
<li>Manage the accounts receivable for specified customer base, including collections and account reconciliation (i.e. variances) (25%)</li>
<li>Manages credit lines for specified market or customer base (15%)</li>
<li>Manage customer order release based on credit lines and account receivable status (30%)</li>
<li>Solve for root cause issues that disrupts credit to cash cycle (i.e. shipping, order, billing issues) through partnership with sales, operational departments and/or customer (15%)</li>
</ul>
Other Duties Responsibilities: 
<ul>
<li>Additional duties as assigned</li>
<li>Meets attendance and punctuality standards</li>
</ul>
Qualifications: 
Experience: 
<ul>
<li>1 to 3 Years of relevant work experience.</li>
</ul>
Relevant supervisory / managerial experience will appear here
 
Education Certifications: 
<ul>
<li>Bachelors Degree with Accounting / Finance Field of Study preferred.</li>
<li>High School Graduate required.</li>
</ul>
Working Conditions: 
<ul>
<li>Occasional non-standard work hours or overtime as business requires.</li>
<li>Professional, office environment.</li>
</ul>
Required Knowledge, Skills Abilities: 
<ul>
<li>Able to execute instructions and to request clarification when needed.</li>
<li>Possesses basic clerical and data entry skills.</li>
<li>Possesses strong data entry skills.</li>
<li>Able to perform basic mathematical calculations.</li>
<li>Able to recognize and attend to important details with accuracy and efficiency.</li>
<li>Able to communicate clearly and convey necessary information.</li>
<li>Able to interact effectively with all levels of management.</li>
<li>Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.</li>
<li>Possesses strong multi-cultural interpersonal skills.</li>
<li>Possesses strong organizational and time management skills, driving tasks to completion.</li>
<li>Able to constructively work under stress and pressure when faced with high workloads and deadlines.</li>
<li>Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.</li>
<li>Able to work independently with minimum supervision.</li>
<li>Able to maintain confidentiality of sensitive information</li>
<li>Able to build solid, effective working relationships with others.</li>
<li>Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.</li>
<li>Able to quickly learn new systems and technology.</li>
<li>Able to use relevant computer system applications at an intermediate level.</li>
</ul>
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
 
What’s In It For You?
 
<ul>
<li>Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.</li>
<li>Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.</li>
<li>Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.</li>
<li>Diversity, Equity Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.</li>
<li>Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.</li>
<li>Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.</li>
</ul>
Don’t meet every single requirement? Apply anyway.
 At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
 
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
 
TD SYNNEX is an E-Verify company

Central American Collection Analyst

Zones

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview: 
The O2C Analyst (Order-to-Cash) is responsible for supporting receivables operations including invoicing, collections follow-ups, queue management and account reconciliation to ensure accurate customer balances and timely cash inflows. The role involves actively tracking outstanding invoices, resolving billing and payment discrepancies, and maintaining clean and up-to-date customer accounts. 
What you&rsquo;ll do as an O2C Analyst (Order-to-Cash): 
Employees employed in the role of O2C Analyst (Order-to-Cash) shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Monitor open customer invoices and maintain accurate, up-to-date Accounts Receivable aging reports</li><li>
Review and release sales orders held in the credit queue, ensuring all credit, compliance, and documentation requirements are met</li><li>
Manage and resolve O2C-related cases raised through CE/CRM systems within defined SLAs</li><li>
Generate, review, and validate customer invoices to ensure accuracy of pricing, quantities, tax, and billing terms</li><li>
Perform regular customer account reconciliations and investigate discrepancies between internal records and customer statements</li><li>
Proactively follow up on outstanding receivables through structured communication, including emails and phone calls</li><li>
Investigate billing disputes, short payments, and unapplied cash, and coordinate timely resolution with relevant stakeholders</li><li>
Maintain accurate customer account records, notes, and support documentation within the ERP/AR system</li><li>
Collaborate closely with internal teams such as Sales, Operations, and PMO to resolve order, billing, and payment discrepancies</li><li>
Ensure all collection and account-management activities are properly documented to support audit, compliance, and reporting requirements</li></ul>
What you will bring to the team:
Requirements<ul><li>
1 &ndash; 2 years of hands-on experience in Accounts Receivable / O2C operations
</li><li>Practical experience with:
<ul><li>Customer invoicing and billing validation
</li><li>Account reconciliations
</li><li>Collections follow-ups
</li></ul></li><li>Ability to identify and resolve:
<ul><li>Billing discrepancies
</li><li>Short payments and unapplied cash
</li></ul></li><li>Working knowledge of AR aging and collections processes
</li><li>Experience working with ERP systems (Microsoft Dynamics, SAP, Oracle, NetSuite, etc.)
</li><li>Strong working knowledge of Excel (filters, basic formulas, tracking)
</li><li>Strong communication skills for customers and internal coordination
</li></ul>Education<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Business Administration (Finance preferred), or an equivalent field
</li></ul>Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
#LI-SY1</div>

O2C Analyst

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview: 
The O2C Analyst (Order-to-Cash) is responsible for supporting receivables operations including invoicing, collections follow-ups, queue management and account reconciliation to ensure accurate customer balances and timely cash inflows. The role involves actively tracking outstanding invoices, resolving billing and payment discrepancies, and maintaining clean and up-to-date customer accounts. 
What you&rsquo;ll do as an O2C Specialist (Order-to-Cash): 
Employees employed in the role of O2C Specialist (Order-to-Cash) shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Proactively manage and follow up on high complexity accounts &amp; overdue customer invoices, driving collections through structured, policy‑compliant communication via email and phone</li><li>
Investigate, analyze, and resolve billing disputes related to pricing variances, deductions, short payments, and invoicing errors, ensuring timely and well-documented resolution</li><li>
Review and release sales orders held in the credit queue, validating credit limits, approvals, contractual terms, and required documentation in line with credit and compliance policies</li><li>
Perform cash application activities, ensuring customer receipts are accurately applied to invoices and discrepancies are investigated and resolved</li><li>
Conduct detailed customer account reconciliations and clear open, aged, or mismatched balances to maintain accurate AR records</li><li>
Monitor Accounts Receivable aging trends, focusing on reduction of overdue and high‑risk receivables through targeted follow‑up and escalation</li><li>
Track, research, and resolve short payments, deductions, and unapplied cash items in coordination with Sales, Billing, Cash Application, and other internal teams</li><li>
Serve as a point of contact for customer AR inquiries, partnering with Sales and cross‑functional stakeholders to resolve issues impacting invoicing, payments, and collections</li><li>
Maintain complete and accurate documentation of customer communications, actions taken, approvals, and resolutions within the ERP/CRM systems</li><li>
Take ownership of complex disputes, escalations, and long‑outstanding receivables, ensuring appropriate escalation, risk visibility, and resolution strategies are applied</li><li>
Support compliance, audit, and internal control requirements by ensuring adherence to standard operating procedures, segregation of duties, and documentation standards</li></ul>
What you will bring to the team:
Requirements<ul><li>
3 &ndash; 4 years of experience in Accounts Receivable / O2C</li><li>
Strong experience handling:
<ul><li>Collections and follow-ups
</li><li>Customer disputes and payment issues
</li></ul></li><li>Ability to manage overdue balances and escalation cases
</li><li>Understanding of AR aging and payment behavior
</li><li>Experience working with ERP systems
</li><li>Strong communication and follow-up skills
</li></ul>Education<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Business Administration (Finance preferred), or an equivalent field
</li></ul>Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
#LI-SY1</div>

O2C Specialist

Talent 360

<div>United Elevators is hiring a Collections Specialist to join our Finance team.<div>
Qualifications &amp; Requirements: 
<ul><li>Bachelor&rsquo;s degree in Accounting</li><li>3&ndash;5 years of experience in Accounts Receivable / Collections</li><li>Previous experience in construction or real estate companies is preferred</li><li>Strong knowledge of collections cycles, invoicing, and customer accounts</li><li>High proficiency in Microsoft Excel</li><li>Good communication and negotiation skills</li></ul></div><div>
Key Responsibilities: 
<ul><li>Follow up on outstanding receivables and ensure timely collections</li><li>Maintain accurate customer accounts and aging reports</li><li>Coordinate with sales, projects, and finance teams regarding payments</li><li>Prepare periodic collections and receivables reports</li><li>Resolve billing and payment discrepancies with clients</li><li>Ensure compliance with company policies and financial procedures</li></ul></div>
Working Hours: 9:00 AM &ndash; 6:00 PM 
Working Days: Sunday to Thursday 
Work Location: Industrial Area, New Cairo</div>

Collections Specialist

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