collections manager

Haynes and Boone, LLP

<div><p>At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success.
</p><p></p>The Collections Manager is an exempt position responsible for co-managing the firm&rsquo;s collection&rsquo;s function and ensuring the efficiency, accuracy, and strategic alignment of revenue‑cycle operations. This role provides day‑to‑day management and long‑term development of the Collections Team, while overseeing firm-wide collection performance. The Collections Manager partners closely with senior Finance and Accounting leadership, attorneys, and firm management to protect and improve the firm&rsquo;s investment in client services (ICS). The position plays a key role in designing and implementing collection strategies, policies, analytics, and risk‑management practices.
<p></p><p><b>Essential Duties
</b></p><p><i>Collections Strategy &amp; Operations
</i></p><ul><li><p>Oversee and execute the firm&rsquo;s collections strategy.
</p></li><li><p>Consistently review policies and procedures around current processes to determine effective and efficient work methods to maximize collections and ensure compliance with firm&rsquo;s policies and all relevant regulations. Monitor portfolio performance and address at‑risk accounts.
</p></li><li><p>Manage formal escalation frameworks for high‑risk matters.
</p></li></ul><p></p><p><i>Analytics, Reporting &amp; Compliance
</i></p><ul><li><p>Prepare collections analyses as needed and lead the development of reporting and metrics to support the firm&rsquo;s collection efforts.
</p></li><li><p>Monitor trends in account activity to proactively spot &ldquo;at risk&rdquo; clients at an early stage. Oversee cleanup of unapplied cash and invoice discrepancies.
</p></li><li><p>Co-lead firmwide collections pushes grounded in ICS analyses.
</p></li></ul><p></p><p><i>Stakeholder Engagement
</i></p><ul><li><p>Regularly (monthly) meet with assigned Billing Attorneys to review outstanding WIP and AR to ensure timely billings and collections
</p></li><li><p>Work with Billing Attorneys, Section Chairs, Department Administrative Partners, and the Billing and Collections Committee to monitor and resolve delinquent accounts receivable issues.
</p></li><li><p>Work closely with other accounting management team members to implement processes and policies that contribute to accurate revenue cycle accounting.
</p></li><li><p>Serve as a resource on collections policies and best practices.
</p></li></ul><p></p><p><i>Team Leadership &amp; Management
</i></p><ul><li><p>Supervise the work of the Accounts Receivable Coordinators to track the firm&rsquo;s ICS, follow up with attorneys and clients for payment questions, and escalate issues when needed.
</p></li><li><p>Set performance goals, conduct coaching, and ensure high-quality service.
</p></li><li><p>Foster a culture of accountability, collaboration, and continuous improvement.
</p></li><li><p>Provide consistent accounts receivable training to the Coordinators.
</p></li><li><p>Train new attorneys and secretaries on Collections Processes.
</p></li><li><p>Establish and maintain an effective escalation process for severely delinquent and high-risk client accounts.
</p></li><li><p>Provide support when necessary with the clean-up of unapplied receipts, trust transactions, short paid and overpaid invoices and charge backs.
</p></li><li><p>Develop and/or maintain high level of functional job knowledge, including system operations.
</p></li></ul><p></p><p><b>Other Duties
</b></p><ul><li><p>Perform other responsibilities as assigned.
</p></li></ul><p></p><p><b>Reporting Relationship
</b></p><ul><li><p>The Collections Manager reports to the Director of Financial Operations
</p></li><li><p>Direct Reports: Accounts Receivable Coordinators
</p></li></ul><p></p><p><b>Qualifications
</b></p><p></p><p>Knowledge/Experience:
</p><ul><li><p>Must have 7+ years of progressive related experience in collecting accounts receivable or related experience
</p></li><li><p>Law firm or professional services experience preferred
</p></li><li><p>Solid understanding of best practices for collections and risk management principles
</p></li></ul><p></p><p>Skills:
</p><ul><li><p>Strong leadership, communication, and interpersonal skills.
</p></li><li><p>Ability to influence and work with firm leadership.
</p></li><li><p>High attention to detail and accuracy.
</p></li><li><p>Advanced Excel and financial systems knowledge.
</p></li><li><p>Effective oral and written communication skills, and problem-solving abilities.
</p></li><li><p>Demonstrate a positive, proactive, and self-directed approach.
</p></li><li><p>Proven demonstration of strong client-service skills.
</p></li><li><p>Ability to research, analyzes, and synthesize information.
</p></li><li><p>Ability to maintain effective working relationships with all levels of firm personnel in a team environment and across multiple offices.
</p></li><li><p>Excellent planning and organizational skills.
</p></li><li><p>Knowledge of billing systems and their report generation is important
</p></li></ul><p></p><p>Education:
</p><p>Bachelor&rsquo;s degree in business or equivalent experience required
</p><p></p><p><b>Physical Demands
</b></p><p></p><p>This position requires constant communication and exchange of information with the Firm attorneys and other internal clients; and must be able to inspect and observe information on a computer screen at least 80% of the time. Often spends most of the day behind a desk interacting with lawyers and others via the phone or email. This position operates computers and other office productivity machines (e.g., fax machine, copier, printer, etc) on a regular basis.
</p><p></p><p><b>Working Conditions
</b></p><p></p><p>Office environment, Additional working hours to meet firm or client requirements are necessary as required.</p></div>

Collections Manager

Trilogy Health Services

<div><div>At Trilogy, you&rsquo;ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you&rsquo;re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!</div><div></div><div><br>
A Business Office Manager is responsible for overseeing the billing, collections and financial operations of the health campus. They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid and insurance companies on eligibility, claims and reimbursements.
<br>
<br>
<b>Key Responsibilities</b></div><ul><li>
&quot;Hands-on&quot; billing and collections for all of the campus payer types.</li><li>
Assists families through the Medicaid determination and eligibility process.</li><li>
Manages monthly billing processes for all payer classes in an accurate and timely manner.</li><li>
Posts cash payments received; timely &amp; appropriately to the correct resident account.</li><li>
Establishes and maintains systems that impact census records, accounts receivable and resident personal/financial information.</li><li>
Participates in campus leadership responsibilities such as meal manager and manager on duty rotations.</li></ul><div><b>
Qualifications</b></div><ul><li>
High school diploma or GED/HSE preferred</li><li>
1-3 years of relevant experience preferred</li></ul></div>

Billing & Collections Manager (BOM)

BBB Auto Sales

<p><b>About Us:</b><br/>We are a fast-paced, customer-focused buy here pay here car dealership serving the Nashville community. Our business thrives on strong customer relationships, creative problem-solving, and efficient account management. We are looking for a highly motivated, experienced, results-driven <b>Bilingual (Spanish/English) Accounts &amp; Collections Manager</b> to oversee and manage all customer accounts, ensuring timely payments and resolving account issues with professionalism and strategic thinking.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee and manage all customer accounts from start to finish, ensuring accurate records and timely payment processing.</li><li>Strategically collect on delinquent accounts.</li><li>Maintain professional yet firm communication with customers to resolve payment issues while preserving relationships.</li><li>Problem-solve complex customer situations, including disputes, payment arrangements, and hardship cases.</li><li>Analyze accounts and identify patterns or trends in late payments to proactively address potential issues.</li><li>Work closely with dealership management to implement collection strategies and achieve monthly performance goals.</li><li>Maintain compliance with all legal and ethical standards related to collections and account management.</li></ul><p><b>Requirements:</b></p><ul><li><b>Bilingual (English &amp; Spanish) &ndash; REQUIRED</b></li><li>Proven experience in finance, banking, cash advance, or related industries involving credit, lending, or collections.</li><li>Strong communication and conflict-resolution skills &mdash; able to impact customer decisions and secure commitments.</li><li>High emotional intelligence and people skills &mdash; able to read situations, adapt communication style, and build trust quickly.</li><li>Excellent problem-solving abilities and resourcefulness in high-pressure situations.</li><li>Strong organizational skills and attention to detail.</li><li>Proficient with computers, CRM systems, and basic financial/accounting software.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Previous experience in collections, banking, and/or finance.</li><li>Experience creating and implementing strategic collection plans.</li></ul><p><b>Schedule &amp; Compensation:</b></p><ul><li>Full-time, on-site position.</li><li>Competitive pay based on experience, with performance-based incentives.</li></ul><p><b>Why Join Us?</b></p><ul><li>Stable, established dealership with strong community presence.</li><li>Supportive work environment that values creativity and strategic thinking.</li><li>Opportunities for growth and advancement.</li></ul><p>Job Type: Full-time</p><p>Pay: From $60,000.00 per year</p><p>Experience:</p><ul><li>Collection management: 3 years (Required)</li></ul><p>Language:</p><ul><li>Spanish (Required)</li></ul><p>Ability to Commute:</p><ul><li>Nashville, TN 37211 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Nashville, TN 37211: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Accounts Receivable Collections Specialist

RealPage Inc

<div>Overview:
<div><p>
The Payment Recovery and Collections Manager is responsible for leading RealPage&rsquo;s collection and loss recovery operations within the Payment Operations organization. This role will support secure and compliant recovery efforts across RealPage&rsquo;s payment products, overseeing strategy and execution in ACH returns, failed payment recovery, chargebacks, and future credit/collections programs. This leader ensures that financial loss is minimized while maintaining strong customer and regulatory outcomes.</p></div><p></p><div><p><br>
The role requires strong analytical discipline, exceptional stakeholder communication, and a deep understanding of payment lifecycles and credit‑risk behaviors. They will lead a high-performing team of onshore Process Leads while maintaining accountability for the performance and accuracy of an offshore team. They balance people leadership and process optimization, serving as the bridge between strategic goals and technical excellence. They advocate for their team with internal and external stakeholders.</p></div><p></p><div><p><br>
The Payment Recovery &amp; Collections Manager serves as a key escalation point for complex recovery issues and contributes to broader Payment Operations objectives related to risk management, operational excellence, and client trust.</p></div>
Responsibilities:
<div><p>
Collections Strategy &amp; Risk Management</p></div><div><ul><li><p>
Develop and execute strategies that minimize financial exposure associated with unpaid balances, returns, disputes, and chargebacks.</p></li></ul></div><div><ul><li><p>
Oversee root‑cause analysis across failure types (e.g., NSF, fraud, administrative returns) to drive preventative measures.</p></li></ul></div><div><ul><li><p>
Partner with Risk, Legal, and Compliance to ensure adherence to NACHa, Reg E, card network rules, and state/federal collections laws.</p></li></ul></div><div><ul><li><p>
Implement monitoring mechanisms to identify emerging credit‑risk trends and proactively adjust workflows and staffing.</p></li></ul></div><div><p>
Team Leadership &amp; People Management</p></div><div><ul><li><p>
Manage, mentor, and develop 2&ndash;4 Process Leads and offshore teams as applicable, ensuring they have the resources to maintain their status as process authorities.</p></li></ul></div><div><ul><li><p>
Work closely with in-country direct management to oversee offshore Payments and Insurance Team&rsquo;s work as it relates to processes within their functional area.</p></li></ul></div><div><ul><li><p>
Foster a culture of accountability, innovation, and cross-functional collaboration.</p></li></ul></div><div><ul><li><p>
Conduct performance reviews, identify skill gaps, and implement professional development plans.</p></li></ul></div><div><p>
Partnership &amp; Quality Assurance</p></div><div><ul><li><p>
Provide &quot;dotted line&quot; leadership to an offshore data entry team, acting as second point of escalation (after Process Leads) for routine issues, and primary for crisis management.</p></li></ul></div><div><ul><li><p>
Work closely with in-country direct management to oversee offshore Payments and Insurance Team&rsquo;s work as it relates to processes within their functional area.</p></li></ul></div><div><ul><li><p>
Work with Process Leads to define and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for the offshore team (e.g., turnaround time, error rates).</p></li></ul></div><div><ul><li><p>
Coordinate with other Operations Managers to ensure process handoffs and work is completed accurately and efficiently throughout the Operations Division.</p></li></ul></div><div><p>
Process Optimization &amp; Strategy</p></div><div><ul><li><p>
Work with Process Leads to map out workflows, identifying bottlenecks and opportunities for automation or streamlining.</p></li></ul></div><div><ul><li><p>
Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency across both local and offshore teams.</p></li></ul></div><div><ul><li><p>
Implement data-driven reporting to track the overall health of the operations division.</p></li></ul></div><div><p>
Stakeholder Management</p></div><div><ul><li><p>
Act as the liaison between the operations division and internal departments (e.g., IT, Finance, Sales).</p></li></ul></div><div><ul><li><p>
Translate complex technical process updates into actionable insights for executive leadership.</p></li></ul></div><div><ul><li><p>
Work with banking partners and vendors to maintain service levels and remediate issues.</p></li></ul><p>
#LI-AP4</p><p>
#LI-REMOTE</p></div>
Qualifications:<p></p><div><p><br>
QUALIFICATIONS</p></div><div><ul><li><p>
5+ years in collections or recovery management, with at least 2 years in a people-leadership role.</p></li></ul></div><div><ul><li><p>
Strong working knowledge of ACH returns, NACHA rules, Reg E, card network dispute frameworks, and collections compliance requirements.</p></li></ul></div><div><ul><li><p>
Demonstrated success improving recovery rates, reducing losses, and optimizing operational workflows within a collections environment.</p></li></ul></div><div><ul><li><p>
Offshore Management: Proven experience managing BPO (Business Process Outsourcing) or offshore teams.</p></li></ul></div><div><ul><li><p>
Analytical Skills: Strong ability to interpret data and use it to drive process changes.</p></li></ul></div><div><ul><li><p>
Communication: Exceptional verbal and written communication skills, with the ability to manage teams across different time zones and cultures.</p></li></ul></div><div><ul><li><p>
Technical Savvy: Proficiency in MS Office, APIs, Salesforce, SharePoint</p></li></ul></div><p></p><div><p><br>
KNOWLEDGE/SKILLS/ABILITIES</p></div><div><ul><li><p>
Performance Coaching: The ability to manage high-level SMEs by providing technical feedback without micromanaging their expertise.</p></li></ul></div><div><ul><li><p>
Vendor &amp; Offshore Management: Skill in managing &quot;dotted line&quot; relationships, including maintaining KPIs and other performance standards.</p></li></ul></div><div><ul><li><p>
Strategic Planning: The ability to translate high-level company goals into daily operational tasks for both the local and offshore teams.</p></li></ul></div><div><ul><li><p>
Data Analysis: Proficiency in identifying trends within raw data to predict bottlenecks or staffing needs before they become critical.</p></li></ul></div><div><ul><li><p>
Complex Problem Solving: The mental agility to troubleshoot process breakdowns that involve multiple stakeholders and moving parts.</p></li></ul></div><div><ul><li><p>
Intercultural Fluency: The ability to communicate effectively and empathetically with an offshore team, ensuring they feel integrated into the company culture.</p></li></ul></div><div><ul><li><p>
Decision-Making Under Pressure: The capacity to make firm calls on process changes or escalations when deadlines are tight.</p></li></ul></div><div><ul><li><p>
Adaptability: The ability to pivot strategies quickly when technology or business requirements shift.</p></li></ul></div><div><ul><li><p>
Performance Metrics: Expert knowledge of KPI development, SLA management, and &quot;Business Process Outsourcing&quot; (BPO) governance.</p></li></ul></div><div><ul><li><p>
Operational Frameworks: Deep understanding of process improvement methodologies (e.g., Lean, Six Sigma, or Agile).</p></li></ul></div><div><ul><li><p>
Compliance &amp; Risk: Familiarity with data privacy laws and regulatory standards relevant to the rental industry.</p></li></ul></div><div><ul><li><p>
Software Proficiency: Knowledge of workflow automation tools, CRM/ERP systems, and advanced data visualization tools (like Power BI or Tableau).</p></li></ul></div><p></p><div><p><br>
Physical Demands and Working Conditions</p></div><div><p>
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds</p></div>
Pay Range: USD $85,200.00 - USD $145,200.00 /Yr.</div>

Manager, Payment Operations Recovery - Remote

Northwestern University

<div>
 <strong>
  Department:
 </strong>
 NUQ Exhibition Space
 <br/>
 <br/>
 <strong>
  Salary/Grade:
 </strong>
 EXS/7
 <br/>
 <br/>
 As part of Northwestern University in Qatar ( NU-Q) and its Media Majlis museum, the Curator of Collections Management will have Registrar and Preservation responsibilities &ndash; In coordination with the Museum&rsquo;s Curatorial and Digital Content teams, helps develop and realise exhibitions through registration, documentation, care and storage. Plans, organizes, implements and supervises all processes and procedures related to the organization of acquisitions, commissions, loans and licenses for exhibitions (on-site, off-site, and online) as well as packing, crating and shipping, storage, installation and deinstallation, insurance coverage, and risk management, for all digital and physical exhibition content, including on- and off-site digitization, and all communication with lenders. Works closely with the Museum&rsquo;s Digital Content, Technology &amp; Operations teams to ensure that all exhibitions, physical, digital, and hybrid, are systematically documented, preserved, and archived for future access, research, touring, and institutional memory. Works in tandem with the Museum&rsquo;s Administrative Coordinator to ensure that all paperwork, not limited to loans, licensing, and commissions, is aligned with the policies and best practices of the Museum and University (NU-Q).
 <br/>
 <br/>
 Collections responsibilities &ndash; In coordination with the Museum&rsquo;s Curatorial and Digital Content teams, helps develop, evaluate, and enrich the Museum&rsquo;s digital collection&rsquo;s strategy and delivery. Responsible for developing and implementing collection policies and procedures through stewardship and management of the legal paperwork and individual item records, including CMS-DAMS (Qi), licensing and IP/Copyright management, and in line with Accreditation requirements, i.e. American Alliance of Museums (AAM) and the International Council of Museums (ICOM). Supports the Museum&rsquo;s mission through the commissioning and expansion of collections, and works to ensure content is accessible to the public through the development of a soon-to-be-launched online repository. This role supports the museum&rsquo;s AAM accreditation requirements by embedding preservation planning, documentation, and access into exhibition workflows from conception through deinstallation and beyond, and gives the Museum flexibility to utilise, reuse and preserve its exhibitions.
 <br/>
 <br/>
 Exhibition Touring responsibilities &ndash; In coordination with the Museum&rsquo;s Curatorial, Digital Content, and Technology &amp; Operations teams, helps develop, evaluate and deliver the incoming and outgoing touring strategy and works to manage touring opportunities for exhibition content and licensing. Responsibilities include the preservation of exhibition layouts, installation documentation, multimedia, software environments, interactive systems, interpretive content, and technical specifications, with particular attention to the sustainability and longevity of created content and digital works. Must have proven experience in touring management principles, procedures, policies, accrediting and logistics, and best practices for touring and licensing digital and physical artefacts, record keeping, technology and conservation within an art, media and technology museum or cultural setting. Demonstrated a strong international network of institutional partners and organizational skills and attention to detail. Must have the ability to multitask and meet deadline-driven projects.
 <br/>
 <br/>
 <strong>
  Essential Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Organize and coordinate all acquisitions, commissions, and exhibition loans, including outreach to potential artists, studios, estates or lenders (individuals, companies, organizations, museums, archives, etc.); loans and licenses negotiations and contracts; appropriate due diligence, provenance research and investigation in compliance with the local and international laws and conventions related to cultural property; overseeing and advising on acquisitions process, appropriate copyright compliance and licensing; shipping, transport, courier needs, customs; insurance and compliance with internal and external policies. Collection care, onsite storage, exhibition display install and de-install; return of objects; and all associated paperwork and CMS-DAMS records in the Museum&rsquo;s master record retention system. Drafting, reviewing and regularly updating acquisitions procedure, forms, contracts, agreements, policies and collection management procedures.
  </li>
  <li>
   Coordinate and oversee digitization of objects and of exhibitions in appropriate formats (on-site and off-site, local and international) with associated metadata, storage facilities, copyright clearances, and communication with lenders in order to develop and delivery exhibition touring projects that supports the Museum&rsquo;s mission to provide access to information and collections to the public. Works with Curatorial and Digital Content teams to ensure proper setup of museum staging environment, from exhibition requirements through museum internal storage and CMS-DAMS (Qi). Responsible for the development and care of a dedicated online platform for digital artifacts and media productions, in collaboration with Digital Content and Technology Management Teams, and for licensing and IP/Copyright management.
  </li>
  <li>
   Conduct and coordinate all object and content care, digital and physical, including acquisitions, commissions, incoming and outgoing loan Condition Reports, Copyright and licensing,environmental controls in exhibitions and storage facilities, monitoring and reporting during exhibitions, and organization of conservation if required, while ensuring the systematic documentation and preservation of exhibition assets for long-term institutional record, access, and reuse in accordance with museum best practices.
  </li>
  <li>
   Manager of the Museum CMS-DAMS (Qi); staff training in system use; monitoring of other staff members&rsquo; work in system and their responsibilities within the system. Accessioning of acquisitions and commissions into the CMS-DAMS; registration, promotion, and management of licensed content to third parties with regularly updating records in the CMS-DAMS
  </li>
  <li>
   Coordinates licensing of images and other content for exhibition publication, content streaming and exhibition touring; advises on use of digital or physical objects in exhibition materials including website, social media, press releases, touring packs, and other University materials, coordinating licensing/license expansion as needed.
  </li>
  <li>
   Coordinator of on-site and off-site exhibition install and de-install (non-technology hardware), in collaboration with Curatorial, Digital Content, and Technology &amp; Operations teams, including external vendors, as needed. Works with the University&rsquo;s Facilities, HSSE, and Production departments to ensure that all installation and de-installation are planned, coordinated and managed accordingly. Oversight of physical object install/de-install, packing, crating and shipping, storage, insurance coverage, and risk management. Ser ves as 24-hour on-call contact for emergency situations involving works of art. Is responsible for coordinating all additional support with Fine Art Shippers and ensuring all insurance related tasks are coordinated in line with University and Museum policy.
  </li>
  <li>
   Other duties as needed and required, including but not limited to: receives and responds to all object, digital, collection, and loan inquiries from the public; renews Museum professional memberships (yearly); tracks and updates Museum policies on a regular basis and disseminates them to stakeholders; conducts guided tours and content presentation as required; writes reports and admin forms as needed; and develops Standard Operating Procedures for exhibition install and de-install in collaboration with the Museum&rsquo;s team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications (education, Experience, Certifications, Skills)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor degree in museum studies, curatorial studies, conservation, art history, collection management, content licensing, digital media in museums, or related fields.
  </li>
  <li>
   Minimum of three years experience in a Registrar, Collection management, of Content licensing role in a museum or cultural institution's Collection, Conservation or Curatorial Department , or equivalent
  </li>
  <li>
   Strong interpersonal and communication skills, with the ability to exercise sound professional judgment informed by museum industry standards and best practices
  </li>
  <li>
   Positive and &ldquo;can-do&rdquo;attitude inspiring excellence across departments
  </li>
  <li>
   Exceptional teamwork and time management skills, familiarity and comfort with new technologies
  </li>
  <li>
   Experienced and high comfort level with the use of technology-based Museum CMS-DAMS
  </li>
  <li>
   Proficiency with Project Management and the ability to use tools (such as MS Office, Apple OS, and others) to help plan, coordinate,and deliver exhibitions and projects on time and to budget.
  </li>
  <li>
   Experience with digital and physical exhibition content
  </li>
  <li>
   Experience in managing exhibition touring, third-party content licensing, logistics and risk management for traveling exhibitions
  </li>
  <li>
   Fluent in English, including museum terminology and practice experience
  </li>
  <li>
   Experience in object handling and storage, transportation and shipping, copyright and licensing
  </li>
  <li>
   Proactive in independent work, with a high level of discretion and confidentiality
  </li>
  <li>
   Ability to travel as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications (Education, Experience, Certifications, Skills)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Master degree in museum studies, curatorial studies, conservation, art history, collection management, content licensing, digital media in museums, or related fields.
  </li>
  <li>
   Five plus years museum collections and exhibitions management or touring experience.
  </li>
  <li>
   Professional Certificates in Intellectual Property , Collections Management, Content Licensing, Collection Care, or related fields.
  </li>
  <li>
   Experience with museum-specific Collections Management Systems (CMS) and Digital Asset Management Systems (DAMS)
  </li>
  <li>
   Experience with Due Diligence and Provenance Research applied to cultural property.
  </li>
  <li>
   Experience or training in Contract review, drafting and negotiation.
  </li>
  <li>
   Experience or training with exhibition and object digitization practices and protocols
  </li>
  <li>
   Fluently bilingual (Arabic and English), or abilities in Urdu, Tagalog, Hindi.
  </li>
  <li>
   Lived and worked in the region.
  </li>
  <li>
   Background, experience or training in one or more areas of journalism, communication or media
  </li>
  <li>
   Experience or training in remedial conservation and/or matting and mounting
  </li>
  <li>
   Experience or training in digital conservation and online viewing platforms
  </li>
  <li>
   Experience or training in museum visitors experience and audience outreach
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  The target hiring range for this position will be between $ 63,079 and $78,849 per year. The offered salary will be determined by the applicant&rsquo;s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data
 </em>
 .
 <br/>
 <br/>
 <em>
  Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern&rsquo;s
 </em>
 <em>
  non-discrimination statement
 </em>
 <em>
  . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View
 </em>
 <em>
  additional information on the accommodations process
 </em>
 <em>
  .
 </em>
</div>


Curator of Collections Management

Muller, Inc.

<div><p><b>Title: </b>Accounts Receivable Manager</p>
<p><b>
Type: </b>Full time, Exempt</p>
<p><b>
Location:</b> Reston, VA&mdash;Remote Hybrid</p>
<p><b>
Reports To:</b> CFO</p><br>
<p></p>
<p>
Join our civil construction team and experience a dynamic environment where passion and innovation intertwine. We embrace a culture that fuels success, where collaboration is key, ideas are heard, and your skills are celebrated. Ready to make a direct impact to a growing operation? Your journey with Team Muller begins today!</p>
<p><b><i>
Disclaimer: </i></b><i>The following description has been designed to indicate the general nature and essential responsibilities of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required.</i></p><br>
<p></p>
<p><b>
Responsibilities:
</b></p><ul><li>Management of the day-to-day operations of accounts receivable (full cycle); ensure accurate and timely processing of collections, monitoring and maintaining of all AR accounts for 5+ companies.</li>
<li>Making high volume of AR collection calls/sending and responding to AR correspondence, resolving client account discrepancies, preparing delinquency notices to clients.</li>
<li>Alerting operations team members of any pending disputes,</li>
<li>communicating on outstanding items to be submitted to the clients to facilitate payment receipts.</li>
<li>Coordinate weekly meetings with operations team to discuss delinquencies, collection strategies and process improvements</li>
<li>Collaborate with billing, finance and operations teams to streamline collection process</li>
<li>Manage QB and Sage /Lockstep collection applications</li>
<li>Conduct monthly and quarterly reconciliations of Sage/Lockstep and BigTime to QB records.</li>
<li>Oversee preparation of custom monthly AR reports and KPIs for submission to the company owner</li>
<li>Setting up PayApps to receive payments from clients</li>
<li>Preparing mechanical liens and lien releases</li>
<li>Monitor AR automation process by utilizing internal AR software and working with external tech support to correct tech issues and deficiencies</li>
<li>Monitoring AR Aging reports on a monthly basis</li>
<li>Handling legal disputes and communications with legal external team</li>
<li>Handling administrative tasks and special projects on as needed basis</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Minimum 5 years of demonstrated full-cycle Accounts Receivable and collections experience with a proven, measurable record of collection success</li>
<li>Associate or Bachelor's degree in Accounting, Finance, or Business preferred</li>
<li>Ability to manage a high volume of activity, including an average of 20+ collection calls and 30&ndash;40 emails daily</li>
<li>Proficient in Excel with intermediate-level skills (formulas, pivot tables, data analysis)</li>
<li>Strong mathematical and analytical abilities with attention to detail</li>
<li>Proficiency in QuickBooks preferred; experience with other accounting software a plus</li>
<li>Strong technology aptitude and ability to quickly learn new financial systems and tool</li>
</ul>
<p><b>Compensation:</b></p>
<ul>
<li>Competitive Salary + Yearly Bonus</li>
<li>Paid Holidays and Vacation</li>
<li>Health, Vision, and Dental Insurance plus additional voluntary plans</li>
<li>401K with company match</li>
<li>Company phone, computer,</li></ul><br>
<p></p>
<p><i>
Muller Inc is an Equal Opportunity Employer and makes hiring decisions solely on the basis of merit.</i></p></div><p></p>

Accounts Receivable Manager

Winterthur Museum, Garden & Library

<div><p>Winterthur Museum, Garden &amp; Library encompasses an unrivaled museum of American decorative arts in its mansion and galleries and a magnificent 60-acre naturalistic garden&mdash;all set on 1,000 gorgeous acres.</p>
<p>
Winterthur employs a wide array of positions in the areas of curatorial, horticulture, education, conservation, library, maintenance, marketing, development, technology, and administration.</p>
<p>
Winterthur offers a unique and rewarding experience that is rich in culture and natural beauty. Winterthur considers its employees and volunteers to be among its greatest assets and welcomes applications from candidates who will contribute their specific skills to its mission &ldquo;to inspire, enlighten, and delight all of its visitors while preserving and enhancing [Winterthur]&rdquo; and also uphold its core values of agility, excellence, innovation, integrity, inclusion, and transparency.</p>
<p><b>
JOB DESCRIPTION:</b></p>
<p>
Under the supervision of the Manager of Exhibitions, the Exhibitions Assistant is a key member of the Exhibitions Department which resides within the Collections and Interpretation Division. This highly collaborative role serves as an interdepartmental liaison between the Exhibitions team and staff across the institution. These include, but are not limited to: Marketing, Interpretation and Engagement, Conservation, Registration, and Curatorial.</p>
<p>
The Exhibitions Assistant works closely with the Manager of Exhibitions and the Director of Collections to support the development of museum exhibitions and installations from conception to installation. The Exhibitions Assistant plays a critical role in the organization and execution of all exhibitions-related activities and workflows.</p><br>
<p></p>
<p><b>
Compensation: </b>$48,000 per year</p>
<p><b>
Benefits:</b><b> </b>Including, but not limited to, medical, dental, and vision insurance; generous paid time off plan including 10 holidays, vacation, personal, and sick time; 403b with employer match for eligible employees; discounts in the museum store and cafe; free general admission for you and your immediate family</p>
<p><b>
Work Schedule:</b> Monday &ndash; Friday, 35 hours/week</p>
<p><b>
Responsibilities:</b></p>
<ul><li>
Support the Manager of Exhibitions and the Director of Collections in collaborating with Curatorial, Conservation, Registration, Facilities, Development, Marketing, Interpretation and Engagement, Finance, Membership, Gardens, and Academic Programs to ensure exhibitions, rotations, and gallery changes are successfully accomplished on deadline and with effective and efficient workflows</li><li>
Maintain individual exhibition checklists, including object lists for all installations, rotations, and exhibitions and, with the Exhibitions Manager, maintain comprehensive timelines for major workflows associated with exhibition projects</li><li>
Disperse relevant and up-to-date information about exhibitions and installations to all internal stakeholders</li><li>
Aid in scheduling and attend exhibition-related planning meetings; collaboratively prepare agendas and hand-outs and, with the Manager of Exhibitions and Director of Collections, participate in critical conversations during planning and design meetings; record and distribute notes for all meetings</li><li>
 Support the Director of Collections and Manager of Exhibitions in the development of a 3-to-5-year exhibitions schedule</li><li>
Assist with maintaining all digital exhibitions-related content on internal platforms (currently Teams) and communicate needed changes to external digital platforms to the Marketing team</li><li>
Under the guidance of the Exhibitions Manager, serve as an internal contact for exhibition-related questions and information and as needed, a contact for external stakeholders and vendors</li><li>
 Support vendors and external partners by providing exhibition information, checklists, and images</li><li>
Submit photography requests for objects associated with graphic production and exhibition-related publications</li><li>
Secure rights for exhibition content (images, videos, etc.) when necessary and maintain permissions documents to disseminate to other departments for image use</li><li>
Assist preparators with object movement, installation, and graphics production and installation when needed</li><li>
Assist the exhibitions team with the production, printing, and preparation of labels and the development of gallery interactives and media, as needed</li><li>
Ensure that all exhibitions are properly entered and archived in the collections database, project management system, and other systems/locations and archive exhibition content, design, budget and spending information, and other details for each completed exhibition</li><li>
Aid the exhibitions team with any and all exhibition related tasks and perform other duties as assigned</li></ul><p><b>
Minimum Experience: </b>B.A; experience accepted in lieu of education, with 2+ years of working in a collections management database; knowledge of project management software; educational background in a related field</p>
<p><b>
Preferred Experience: </b>2+ years of working in a collections management database; knowledge of project management software; educational background in a related field with experience assisting projects in a museum, academic, or nonprofit environment, particularly exhibitions; proven track record of working as part of a team to realize large projects (preferably exhibitions)</p>
<p><b>
Knowledge/Skills:</b></p>
<ul><li>
Strong skills in written and oral communication, time management, and organization</li><li>
Superior project management skills and a proven track record of managing multiple, complex projects simultaneously, with the ability to manage competing priorities</li><li>
Highly-collaborative, creative, energetic, and adaptable problem solver with the ability to work on large team projects with diverse professional staff, volunteers, and contractors</li><li>
Knowledge of best practices in museum exhibition planning and development processes</li><li>
Detail oriented and effective at communicating with all levels within the organization, as well as with external constituents</li><li>
Ability to read floor plans and other design documents</li><li>
 Knowledge and proven ability in EMu (or another collection database software), Microsoft 365 and Adobe Creative Cloud</li><li>
Ability to handle confidential information with discretion and diplomacy</li></ul>
<p><b>
Essential Functions:</b></p>
<ul><li>
Must be able to help with cutting and mounting graphics and basic exhibitions installation needs to support the team</li><li>
Must be able to lift 30 lbs.</li><li>
Must be able to work at a computer for up to 8 hours a day</li></ul></div>

Exhibitions Assistant

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