collections manager

Trilogy Health Services

<div>JOIN TEAM TRILOGY:
<div>At Trilogy, you&rsquo;ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you&rsquo;re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!</div><br>
<div></div>
WHAT WE'RE LOOKING FOR:
<div>A Business Office Manager is responsible for overseeing the billing, collections and financial operations of the health campus. They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid and insurance companies on claims and reimbursements.
<br>
<br>
<b>Key Responsibilities</b></div><ul><li>
Leads billing and collections for all of the campus payer types.</li><li>
Establishes and maintains filing systems for accounts receivable and resident information.</li><li>
Creates and manages the setup of new residents and resident trust accounts in the accounts receivable system.</li><li>
Maintains census records in the Accounts Receivable system for accurate billing.</li><li>
Manages monthly billing processes for all payer classes in an accurate and timely manner according to the monthly AR calendar.</li><li>
Posts payments received appropriately to the correct resident account.</li><li>
Monitors and collects accounts receivable.</li></ul><div><b>
Qualifications</b></div><ul><li>
High school diploma or GED/HSE preferred</li><li>
1-3 years of relevant experience preferred</li></ul>
WHERE YOU'LL WORK : Location: US-OH-Gahanna LET'S TALK ABOUT BENEFITS:
<div>Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.</div><ul><li><b>
Medical, Dental, Vision Coverage</b> &ndash; Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.</li><li><b>
Get Paid Weekly + Quarterly Increases</b> &ndash; Enjoy weekly pay and regular quarterly wage increases.</li><li><b>
Spending &amp; Retirement Accounts</b> &ndash; HSA with company match, Dependent Care, LSA, and 401(k) with company match.</li><li><b>
PTO + Paid Parental Leave</b> &ndash; Paid time off and fully paid parental leave for new parents.</li><li><b>
Inclusive Care</b> &ndash; No-cost LGBTQIA+ support and gender-affirming care coordination.</li><li><b>
Tuition &amp; Student Loan Assistance</b> &ndash; Financial support for education, certifications, and student loan repayment.</li></ul><br>
<div></div>
GET IN TOUCH: Misty (614) 992-7835 APPLY NOW:
<div>Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We&rsquo;re proud to be recognized as one of Fortune&rsquo;s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor&rsquo;s Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.<br>
<br>
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI &amp; KY): for this type of employment, state law requires a criminal record check as a condition of employment.</div></div><div></div>

Billing & Collections Manager (BOM)

Otis Elevator Co.

<div>
 <p>
  At Otis, we move billions of people every day!
 </p>
 <p>
  How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what&rsquo;s next.
 </p>
 <p>
  From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Role Overview:
   </u>
  </strong>
 </p>
 <p>
  As a
  <strong>
   Collections Manager (H/M)
  </strong>
  for our operations in Cairo, you will be responsible for overseeing and optimizing the full Contract to Cash (C2C) cycle.
 </p>
 <p>
  This role will be critical in managing accounts receivable efficiently, reducing credit risks, and improving cash flow, while ensuring a positive experience for both customers and internal stakeholders.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    On a typical day you will:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Supervise the entire invoice to Cash process, billing, collections, dispute management, and payment reconciliations.
  </li>
  <li>
   Lead and manage the local collections team, setting clear priorities and objectives.
  </li>
  <li>
   Analyse customer accounts to identify risks, recovery opportunities, and effective collection strategies.
  </li>
  <li>
   To track global KPIs and provide regular reports on collection performance.
  </li>
  <li>
   Conduct OA/Branch Collection Meetings
  </li>
  <li>
   Collaborate with sales, customer service, finance, and legal teams to ensure a comprehensive view of the customer and prompt issue resolution.
  </li>
  <li>
   Drive continuous improvement initiatives, including process optimization and automation of collection tools.
  </li>
  <li>
   Provide feedback to collections agencies identify opportunities for improvements
  </li>
  <li>
   Ensure compliance with internal credit policies and local regulatory requirements.
  </li>
  <li>
   Support the outsource cash app team.
  </li>
  <li>
   Review and track suspended contracts or 3rd party collection agencies.
  </li>
  <li>
   Identify items legible for write off.
  </li>
 </ul>
 <p>
  <u>
   Disputes management
  </u>
 </p>
 <ul>
  <li>
   Track performance and drive dispute resolution of branches
  </li>
  <li>
   Reconciliation of complex customer accounts and join customer meetings
  </li>
  <li>
   Approval of write-offs requests or refunds
  </li>
  <li>
   Credit Approvals of new orders (according to approval metrics)
  </li>
  <li>
   Monitor dispute resolution progress, ensuring timely follow-up and closure.
  </li>
  <li>
   Drive initiatives to resolve the root cause of disputes by coordinating with internal teams (e.g., Sales, Operations, DO.)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    What You Will Need to be Successful:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Education: Bachelor&rsquo;s degree in Finance, Business Administration, Accounting, or related fields.
  </li>
  <li>
   Experience: 5+ years in collections, credit management, or accounts receivable roles, including at least 5 years leading teams.
  </li>
  <li>
   Knowledge:
  </li>
  <li>
   Strong understanding of the Contract to Cash cycle.
  </li>
  <li>
   Proficiency in ERP systems (preferably JDEdwards) and collections management platforms.
  </li>
  <li>
   Familiarity with local laws and practices regarding collections and commercial credit.
  </li>
  <li>
   Languages: Fluent in Arabic and English.
  </li>
  <li>
   Skills:
  </li>
  <li>
   Leadership and team motivation skills.
  </li>
  <li>
   Results-driven and process improvement mindset.
  </li>
  <li>
   Excellent negotiation and communication abilities.
  </li>
  <li>
   Financial analysis and strategic thinking capabilities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    What can we offer you?
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   The chance to work for an industry leading company and a global brand.
  </li>
  <li>
   A culture that encourages innovation and appreciates our talent is the key to our success.
  </li>
  <li>
   Competitive compensation package.
  </li>
  <li>
   Growth opportunities in a multinational environment.
  </li>
  <li>
   Continuous training and involvement in digital transformation projects within collections.
  </li>
 </ul>
 <p>
 </p>
</div>


COLLECTIONS MANAGER (H/M) OTIS Cairo

Independent Software

<div><b>What You Will Do:</b><br>
<br>
As a Collection Data Manager Level 4 with Independent Software, you will play a key role in ensuring data integrity, accessibility, and efficient management of mission-critical data collections. You will implement data management processes, maintain accuracy and quality standards, and facilitate seamless retrieval and analysis of information.<br>
<br>
Join Independent Software&rsquo;s mission-focused team at the forefront of data management, where you will drive the organization, quality, and accessibility of critical data resources. In this role, your expertise will shape efficient dataflows, streamline processes, and ensure mission stakeholders have the insights they need for timely and informed decision-making. If you are passionate about optimizing data systems, enhancing operational effectiveness, and directly supporting national security missions, we want you on our team.<br>
<br>
<b>Key Responsibilities:</b><ul><li>
Provide support for dataflow management requests and assist mission support teams</li><li>
Review requests for completeness and accuracy related to new dataflows or changes to existing dataflows</li><li>
Contribute to reducing the backlog of submitted requests and improve request completion rates</li><li>
Collaborate with colleagues to refine requirements for mission management tools that enhance work center processes</li><li>
Attend meetings to provide input and clarity for proposed system improvements</li></ul><br>
<b>
Required Skills and Qualifications:</b><ul><li>
Proven experience in data management, dataflow processes, or mission data operations</li><li>
Strong analytical and organizational skills with attention to detail</li><li>
Ability to evaluate request accuracy, identify deficiencies, and recommend solutions</li><li>
Experience working in cross-functional teams to enhance processes and tools</li><li>
Excellent communication skills to interact with technical and mission stakeholders</li></ul><b>
Education and Experience:
</b><ul><li>Master&rsquo;s degree with a minimum of 9 years of relevant experience</li><li>
Bachelor&rsquo;s degree with a minimum of 11 years of relevant experience</li><li>
Associate&rsquo;s degree with a minimum of 13 years of relevant experience</li><li>
High school diploma or GED with a minimum of 15 years of relevant experience</li><li>
A degree in any field will be considered</li></ul><b>
Clearance Requirement:</b><ul><li>
Must possess an active TS/SCI with appropriate Polygraph to be considered for this role</li></ul><br>
<i>
We&rsquo;re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</i><br>
<p>
</p><p>f2ZxIUILSY</p></div>

Collections Data Manager, Level 4

Pinnacle Business Solutions

<p>Job Purpose: The Collections Manager will handle and oversee the recovery of payments from clients, ensuring timely collections, maintaining accurate records, and minimizing outstanding dues.<br/>The role requires experience in real estate or banking collections and a strong understanding of financial and regulatory practices.</p><p>Job Responsibilities: * Manage the end-to-end collections process for all client payments.<br/>* Review aging reports and follow up on overdue accounts.<br/>* Coordinate with internal teams (sales, legal, CRM) for payment resolutions.<br/>* Negotiate with clients and handle escalated collection cases.<br/>* Maintain clear and updated records of all collection activities.<br/>* Ensure compliance with RERA and company policies.<br/>* Prepare regular collection updates and MIS reports.<br/>* Work with legal advisors on dispute or recovery cases when needed.</p><p>Qualifications &amp; Skills: &bull; Education: Bachelor&rsquo;s Degree in Relevant field &bull; Experience: 2-10 years in collections, preferably in real estate or banking (credit collections)</p><ul><li>Technical Skills: Strong knowledge of collections, financial systems, and reporting tools</li><li>Soft Skills: Good communication, negotiation skills, attention to detail, and ability to work under pressure</li></ul><p>Job Type: Full-time</p><p>Pay: Rs120,000.00 - Rs200,000.00 per month</p><p>Work Location: In person</p>

Recovery / Collection Specialist

NCRI PAKISTAN PVT. LTD.

<p><b>Job Title: Manager Collections (Debt Recoveries)</b></p><p><b>Location:</b> I9/3, Islamabad<br/><b>Job Type:</b> Full-time onsite.</p><p><b>Job Summary:</b></p><p>We are seeking an experienced and results-driven <b>Manager Collections &amp; Recoveries</b> to lead our debt recovery team. The ideal candidate will have a solid background in microfinance or banking, with a strong understanding of credit risk and recovery strategies. This role requires excellent leadership skills, strategic planning, and a proactive approach to minimize delinquency and maximize recoveries.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Lead and manage</b> the collections to ensure timely and effective recovery of overdue loans.</li><li><b>Develop and implement</b> debt recovery strategies, policies, and processes in alignment with organizational goals and regulatory requirements.</li><li>Monitor daily, weekly, and monthly collection performance; analyze trends and make data-driven decisions to improve results.</li><li>Train, mentor, and evaluate team members to enhance skills and performance.</li><li>Ensure compliance with internal policies, legal frameworks, and regulatory guidelines.</li><li>Prepare and present regular reports on recovery performance, risk areas, and action plans to senior management.</li></ul><p><b>Requirements:</b></p><ul><li><b>Bachelor&rsquo;s or Master&rsquo;s degree</b> in Business, Finance, Banking, or a related field.</li><li><b>5&ndash;7 years of experience</b> in debt collection/recovery, with at least <b>2&ndash;3 years in a managerial or supervisory role</b>.</li><li>Prior experience in the <b>microfinance</b> or <b>banking</b> sector is a <b>strong advantage</b>.</li><li>Strong knowledge of collection techniques, legal recovery processes, and regulatory compliance.</li><li>Strong analytical, communication, and problem-solving abilities.</li><li>Ability to work under pressure and handle difficult situations professionally.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary and performance-based incentives</li><li>Professional growth opportunities</li><li>Collaborative and goal-driven work environment</li></ul><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs150,000.00 per month</p><p>Experience:</p><ul><li>debt collections: 7 years (Required)</li></ul><p>Work Location: In person</p>

Manager Collections (Debt Recoveries)

Sonar

<div><div><div><b>Why should I Apply:</b></div><div></div><div><br>
At Sonar, we&rsquo;re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don&rsquo;t just solve symptoms of problems &ndash; we fix problems at the source &ndash; source code, to be specific.</div><div></div><div><br>
We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we&rsquo;re all about the mission: provide solutions that deliver Clean Code.</div><div></div><div><b><br>
The Impact You Will Have:</b></div><div></div><div><br>
We are seeking a dynamic and experienced Manager of Billing, Credit, and Collections to lead our billing and collections functions. This role provides the strategic vision for these functions while providing oversight of the day to day operations of these teams. Core responsibilities include, but are not limited to; managing the daily work-flow of the department, partnering closely with the Sales and Revenue teams to manage client orders and billings on time, analyze payment trends including DSO and bad debt. Additionally responsibilities process improvement, providing subject matter expertise to various company stakeholders, support month-end close and meeting Audit and control requirements.</div><div></div><div><br>
The Manager will manage two key teams: an invoicing team of approximately 4 professionals located in both Geneva, Switzerland and Austin, TX, responsible for generating and dispatching invoices, and a collections team of 3 professionals also in Geneva and Austin.
</div></div><div><div><h3 class="jobSectionHeader"><b>What You Will Do Daily:</b></h3><ul><li><ul><li><b>
Leadership and Management:</b></li><li>
Lead, mentor, and develop a geographically distributed team of 7 professionals, including an invoicing team of 4 and a collections team of 3 across Geneva and Austin.</li><li>
Set team goals, performance metrics, and professional development plans for team members in both locations.</li><li>
Foster a collaborative and high-performance work environment across different time zones and cultures.</li><div></div><li><b><br>
Billing Operations:</b></li><li>
Oversee the generation and distribution of accurate and timely invoices for all locations.</li><li>
Ensure compliance with company policies, accounting standards, and relevant regulations from the issuing legal entity (primarily Switzerland).</li><li>
Implement and maintain efficient billing processes and systems across all locations.</li><li>
Address and resolve complex billing issues and customer inquiries from a global customer base.</li><li>
Manages high level billing escalations and makes related business decisions</li><div></div><li><b><br>
Accounts Receivable Management:</b></li><li>
Manage the accounts receivable aging process and implement strategies to reduce outstanding balances for all regions.</li><li>
Manage credit risk while ensuring the DSO and dilution on accounts is kept within acceptable limits</li><li>
Monitor customer payment behavior and proactively address potential delinquencies across various regions.</li><li>
Prepare and present regular reports on accounts receivable status and collection activities from both locations.</li><div></div><li><b><br>
Process Improvement:</b></li><li>
Meet with the Revenue Operations director and Sales Operations teams to Identify and implement process improvements to enhance efficiency and effectiveness within the billing and accounts receivable functions, considering the geographical distribution.</li><li>
Utilize technology and automation to streamline workflows and reduce manual effort across Geneva and Austin.</li><li>
Develop and maintain documentation of key processes and procedures accessible to all team members.</li><div></div><li><b><br>
Financial Reporting:</b></li><li>
Ensure accurate and timely reporting of billing and accounts receivable data for consolidated reporting.</li><li>
Contribute to month-end and year-end closing activities.</li><li>
Provide analysis and insights related to billing and collections performance across all regions.</li><div></div><li><b><br>
Collaboration:</b></li><li>
Collaborate with other departments, including Sales, Customer Success, and Finance, in both Geneva and Austin to ensure alignment and resolve issues.</li><li>
Act as a key point of contact for internal and external stakeholders on billing and accounts receivable matters for both locations.</li><li>
Participate in external and internal audits as they relate to billing and collection functions.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>The Experience You Will Need:
</b></h3><ul><li><ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field; advanced degree preferred.</li><li>
8+ years of experience in billing and accounts receivable management, with at least 3 years in a leadership role managing teams in multiple locations.</li><li>
Proven track record of managing billing and collections teams effectively across different geographic regions.</li><li>
Strong understanding of accounting principles, revenue recognition, and credit management.</li><li>
Proficiency in using accounting software and ERP systems.</li><li>
Excellent analytical, problem-solving, and communication skills.</li><li>
Ability to work in a fast-paced, dynamic, and globally distributed environment and manage multiple priorities.</li><div></div><li><b><br>
Preferred Experience:</b></li><li>
Experience in the software industry or a SaaS environment.</li><li>
Knowledge of international billing and collections practices.</li><li>
Professional certification (e.g., CPA, CMA).</li><li>
Stripe experience</li><li>
NetSuite experience</li><li>
SalesForce experience</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Benefits of Working with Sonar:</b></h3><ul><li><ul><li>
Flexible comprehensive employee benefit package.</li><li>
We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays.</li><li>
We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation.</li><li>
Generous discretionary Company Growth Bonus, paid annually.</li><li>
Fully paid parking in the heart of downtown Austin, Texas.</li><li>
Global workforce with employees in 20+ countries representing 35+ unique nationalities.</li><li>
We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.</li><li>
Monthly catered events, and team events</li></ul></li></ul></div></div>
<div><div><b>Why you will love it here:</b></div><div></div><ul><li><br>
Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness &ndash; and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.</li><li>We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!</li><li>We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).</li><li>We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.</li></ul><div></div><div><b><br>
We prioritize Diversity, Equity, and Inclusion:</b></div><div></div><div><br>
At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.</div><div></div><div><br>
We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</div><div></div><div><i><br>
All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.</i></div><div></div><div><i><br>
Please note that applications submitted through agencies or third-party recruiters will not be considered.</i></div></div></div>

Manager, Billings, Credit, and Collections

Nexcen IT Services Pvt Ltd

<p><b>Role:</b> Analytics consultant/Manager</p><p><b>Job Location: </b>Hyderabad/ Ahmedabad</p><p><b>Job Summary:</b></p><p>We are seeking a seasoned and proactive Collections Analyst with extensive experience in credit card collections and operations analytics. The ideal candidate will have a strong command over collections strategy development, data analysis using SQL, and the ability to derive actionable insights from complex and unknown datasets. This role requires a strategic thinker who can collaborate cross-functionally, guide junior team members, and support business leaders in improving collection performance and reducing operational costs.</p><p><b>Key Responsibilities:</b></p><p>&#61623; Develop and implement effective credit card collection strategies based on deep data insights and business objectives.</p><p>&#61623; Drive collections analytics to support recovery teams in improving performance, reducing delinquencies, and optimizing operational costs.</p><p>&#61623; Perform deep dives into large and complex datasets using SQL and other analytical tools to identify trends, patterns, and improvement areas.</p><p>&#61623; Design, monitor, and optimize Champion-Challenger strategies to test new approaches and enhance collection outcomes.</p><p>&#61623; Collaborate with business stakeholders across departments to present insights and drive data-informed decisions.</p><p>&#61623; Lead and deliver multiple concurrent analytical projects with minimal supervision and high accuracy.</p><p>&#61623; Mentor and support junior analysts in developing their analytics capabilities and understanding of risk management and collection processes.</p><p>&#61623; Prepare and present clear, concise, and actionable presentations to senior stakeholders and cross-functional teams.</p><p><b>Required Skills &amp; Qualifications: </b></p><p>&#61623; Minimum 8 years of experience in credit card collections or operations analytics, preferably within BFSI or fintech sectors.</p><p>&#61623; Deep understanding of credit card collections lifecycle, definitions, and performance metrics.</p><p>&#61623; Advanced SQL skills are a must &ndash; ability to work with large, complex datasets and develop robust queries.</p><p>&#61623; Proven experience in designing and running collections strategies and performance tracking models.</p><p>&#61623; Strong business acumen with the ability to translate data into business insights and actions.</p><p>&#61623; Excellent communication and interpersonal skills, with the confidence to present findings to senior leadership.</p><p>&#61623; Ability to mentor and build analytical capabilities in others.</p><p>&#61623; Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.</p><p>Job Type: Full-time</p><p>Pay: From &#8377;150,000.00 per month</p><p>Work Location: In person</p>

Collections Analyst

Search 10000+ Collections manager jobs near you this September. New roles added regularly across leading industries. Apply today.