collections rep

Wolter

<div>Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Credit/Collections Rep to join our growing team at our Brookfield location.
Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we&rsquo;re on a mission to move, store, and power the world more efficiently. You&rsquo;re part of a team that is connected like family and committed to making an impact.
Who we are: 
Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new &amp; used material handling equipment, service and training to robotics &amp; automation, overhead cranes &amp; hoists, power systems, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.
What we offer:
A complete benefit package including:<ul><li>
Medical, Dental, and Vision Insurance</li><li>
401(k) Plan with company match</li><li>
Life Insurance</li><li>
Short-Term and Long-Term Disability Insurance</li><li>
Critical Illness and Accident Insurance</li><li>
Pet Insurance</li><li>
Flexible Spending Account</li><li>
Employee Assistance Program</li><li>
Paid Time Off, paid holidays, and more!</li></ul><div>
Position responsibilities:</div><ul><li>
Collect on aging of assigned region and/or division:<ul><li>
Regular communication with customers to collect on open A/R</li><li>
Perform credit checks/order approvals</li><li>
Run credit reports (Creditsafe)/ recommend credit limit adjustments</li><li>
Prepare collection letters and payment plans</li><li>
Prepare uncollectible accounts for 3rd party</li><li>
Prepare check requests for refunds</li><li>
Work with operational personnel to resolve disputes</li><li>
Initiate adjustments to accounts</li><li>
Prepare statements</li><li>
Process credit card payments</li><li>
Review general ledger for A/R related money</li><li>
Research credits on account</li><li>
Update and maintain all customer account notes</li><li>
Answer Credit Line</li></ul></li></ul> 
<div></div><ul><li>
Miscellaneous aging review<ul><li>
COD aging</li><li>
Lease aging</li><li>
High risk aging</li><li>
Equipment aging</li></ul></li><li>
Bankruptcy:<ul><li>
Prepare account/proof of claim</li></ul></li><li>
Perform other duties or projects as assigned by Credit Manager, Credit Supervisor or Controller.</li></ul><div></div><div> 
Essential skills and experience:</div> 
<div></div><ul><li>
Minimum of two (2) years&rsquo; collection or customer service experience.</li><li>
Strong computer proficiency in Microsoft Office Outlook, Excel and Word</li><li>
Professionalism, tact, and diplomacy</li><li>
Commitment to company vision and mission.</li><li>
Excellent communications skills, verbal and written.</li></ul><div></div><div> 
Nonessential skills and experience:</div><ul><li>
Awareness of lean business principles</li><li>
Sufficient knowledge of our various departments and their procedures.</li></ul></div>

CREDIT/COLLECTIONS REP

Chief Financial Credit Union

<div>Collections Representative I
(Member Solutions / Customer Service) 
 $18&ndash;$22 per hour 
 Full-Time | Lending Department | Credit Union
Chief Financial Credit Union is seeking a compassionate and solution-focused Collections Representative I to join our team.
This role focuses on early-stage member outreach and support, helping members who are just beginning to fall behind on payments. Our approach to collections is centered on member service, education, and problem-solving &mdash; working with members to find solutions and prevent further financial hardship.
If you enjoy helping people, having meaningful conversations, and making a real impact, this is a great opportunity to start or grow your career in financial services.
What You&rsquo;ll Do
Contact members with accounts 11&ndash;29 days past due to assist with bringing loans current
Work with members to identify payment solutions and repayment options
Handle returned payments and checks, ensuring timely follow-up and resolution
Contact members experiencing first-payment defaults and help resolve issues early
Review accounts for loan maturity and payment accuracy
Maintain accurate records of all member interactions and account activity
Collaborate with internal departments to resolve account-related issues
Follow all credit union policies, procedures, and regulatory requirements
A Member-First Approach to Collections
At Chief Financial Credit Union, we take a service-driven approach to collections.
This role is not about high-pressure tactics &mdash; it&rsquo;s about:
Helping members understand their options 
Providing guidance during financial challenges 
Building trust through respectful, professional communication 
Creating positive outcomes for both the member and the Credit Union
What We&rsquo;re Looking For
Strong customer service and communication skills
Ability to handle sensitive conversations with empathy and professionalism
Problem-solving mindset with attention to detail
Ability to manage multiple accounts and follow up consistently
Professional, reliable, and team-oriented attitude
Preferred Experience
Customer service, call center, or collections experience
Banking, credit union, or financial services experience
Experience handling payments, account issues, or difficult conversations
Great Opportunity for Customer Service Professionals
This role is a great fit for candidates with experience in:
Customer service or call center roles
Retail or hospitality environments
Cash handling or payment-related positions
Sales or customer-facing roles
Many successful Collections team members come from customer service backgrounds and build long-term careers in financial services.
Career Growth Opportunities
This position is an excellent entry point into our Collections team.
Opportunities to advance through our Collections career path with increasing responsibility and pay.
Team members may grow into roles such as:
Collections Representative II
Senior Collections Specialist
Collections Leadership roles
Compensation &amp; Benefits
We offer a competitive compensation and benefits package, including:
 $18&ndash;$22 per hour depending on experience
Medical (BCBSM PPO &amp; HMO options) with employer contribution
Dental insurance with employer contribution
Vision coverage
401(k) with employer match
Generous Paid Time Off
Paid Federal Holidays
Professional development opportunities
Supportive, team-oriented work environment
Make a Meaningful Impact
At Chief Financial Credit Union, our Collections team plays a key role in helping members navigate financial challenges and regain stability.
If you&rsquo;re looking for a role where you can help people, build valuable skills, and grow your career, apply today.
Keywords: 
Collections Representative, Customer Service Representative, Call Center, Member Solutions, Financial Services, Account Resolution, Payment Plans, Banking, Credit Union</div>

Collection Representative I

Clinica Family Health & Wellness

<div>As our Accounts Receivable (AR) Collections Specialist you will work with assigned payers and accounts from initiation of one-touch claim submissions through payment resolution, including billing, rebilling/appeals, account resolution and denial management.

You Will:
<ul>
<li>Complete the billing process, scrub and submit clean claims to assigned payers within filing requirements.</li>
<li>Complete AR postings to reflect accurate payments in a timely fashion.</li>
<li>Follow-up on all rejections, denials, and past due accounts to maximize collections.</li>
<li>Research and resolve problems for billing failures and/or re-bills for assigned payers and accounts.</li>
<li>Prepare and complete the deposit process daily from start to finish including copying, tracking, and maintaining accurate files and recording in the General Ledger.</li>
<li>Complete refunds, unclaimed funds, and escheatment process for assigned payers.</li>
<li>Respond to questions and requests for information from customers (internal and external) and work collaboratively with other staff, clients and/or external third-party payers in a courteous, timely, and accurate manner</li>
<li>Complete reporting or other requests as needed.</li>
<li>Ensure Release of Information is up to date for billing.</li>
</ul>
What We Need:
<ul>
<li>High School diploma or equivalent.</li>
<li>Three (3+) years recent accounts receivable/customer service experience in mental healthcare billing and collections, including billing systems, cash receipts, private collections, Medicaid, Medicare, managed care and/or traditional insurance.</li></ul> 


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

As a condition of employment, you will be required to receive the annual influenza vaccine. Accommodation may be requested. 


This position will be posted, at minimum, until 5/28/26 and may remain open until a sufficient candidate pool has been collected.</div>

AR Collection Specialist

Byrider

<div>Byrider - 5234 High Crossing Blvd, Madison, WI 53718
Collections Account Manager (Consumer Finance)
New ownership! Immediate hire! Last position to complete our team. Open to all backgrounds and work history.
Would you enjoy earning great pay while helping customers with an industry-leading credit program?
Growing national automotive consumer finance company! Collections Account Manager career opportunity!
Rewards for Collections Account Manager:
<ul><li>Annual compensation: ~$50,000.00 - $70,000.00</li><li>
Hourly pay + monthly bonus up to $2,000.00</li><li>
Full benefits- Health, Dental, Vision, PTO, 401k</li><li>
Career growth to Manager or Specialist</li><li>
Industry-best customer program</li><li>
36 years in business</li><li>
Growing national company
 </li></ul>Responsibilities for Collections Account Manager:
<ul><li>Collections, customer service, customer retention</li><li>
Assist with lending/credit origination
</li><li>Help ensure branch compliance
</li><li>Demonstrate a high level of customer service</li><li>
Work with consumer finance software</li><li>
Attend ongoing training classes
</li></ul>Hours for Collections Account Manager:
<ul><li>Full-time (40 hours)</li><li>
100% onsite</li><li>
No Sundays</li><li>
Work most Saturdays (shorter day) with a weekday off</li><li>
Location hours: Monday - Friday 9-7, Sat 9-4</li><li>
Shifts will vary</li><li>
Overtime as needed with OT pay</li></ul>
Requirements for Collections Account Manager:
<ul><li>2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience</li><li>
Good communication, computer &amp; customer service skills</li><li>
Able to work the hours listed &amp; 100% onsite</li><li>
Able to pass a background check
</li></ul>Keywords: Collections, Customer Retention, Call Center, Collections Account Management, Debt Collector, Collections Specialist</div>

Collections Account Manager

Complete Care - Illinois

<div>
 
 Business Office Manager (BOM)
 
 
 
 
 Complete Care at Boulevard
 
 
 
 Complete Care at Boulevard is a premier healthcare facility committed to excellence and compassion. We are seeking a high-level Business Office Manager (BOM) to lead our financial operations and ensure the highest standards of fiscal integrity.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Financial Management: Maintain accurate resident trust accounts (balanced monthly) and manage all cash receipts and billing files.
 </li>
 <li>
 Revenue Cycle &amp; Collections: Coordinate closely with corporate billers and the Administrator to manage accounts receivable and oversee all collection efforts.
 </li>
 <li>
 Complex Filings: Manage PA applications, Social Security documentation, and Representative Payee (Rep Payee) duties.
 </li>
 <li>
 Resident Support: Guide residents and families through Medicaid qualification and provide clear, compassionate explanations of billing statements.
 </li>
 <li>
 Compliance: Maintain rigorous record-keeping systems and ensure full confidentiality in accordance with healthcare regulations.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Experience: Minimum of 2 years as a Business Office Manager (BOM) in a healthcare or long-term care setting.
 </li>
 <li>
 Technical Expertise: Proven experience with PA applications, Rep Payee management, and Social Security protocols.
 </li>
 <li>
 Education: High School Diploma or equivalent.
 </li>
 <li>
 Skills: Strong knowledge of reimbursement systems, accounts receivable, and Medicaid eligibility.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Career Growth: Join an established organization that prioritizes your professional development.
 </li>
 <li>
 Comprehensive Benefits: Competitive wages, a supportive "family-like" culture, and a full benefits package.
 
 
 </li>
 </ul>
 
 Complete Care at Boulevard is an equal opportunity employer.
 
 
 
 3192026
 
 
</div>

Business Office Manager BOM

Optum

<div>This position follows a hybrid schedule with 2 in-office days per week. Our office is located at 228 Billerica Rd, Chelmsford, MA.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm.
We offer 12 weeks of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment. Training will be conducted onsite. 
Primary Responsibilities:<ul><li>
Answers phone calls in a high volume call center environment, fielding calls from patients, insurance carriers, attorneys, and third-party agents, practice staff and clinicians. Maintains composure and professional communications with difficult patients and insurers during financial collection discussions</li><li>
Works toward monthly goals of customer service standards and patient financial collections</li><li>
Investigates and resolves billing problems using various data and reference material on hand including computer reports, explanation of benefit material, phone inquires and web-site pages</li><li>
Researches the non-payment of outstanding balances in a timely and accurate manner. This includes patients, insurance companies, or other third party liability, with focus on self-pay. Resolve, update and resubmit to insurer as appropriate. This includes working, processing and completing monthly assignments for all accounts</li><li>
Initiates actions in attempt to collect outstanding patient balances such as contacting patients directly, negotiating payment arrangements and settlements, writing and sending letters and/or final notices and referring patients to third party agency for further collection actions</li><li>
Initiates contact to patients for any missing or erroneous demographic and insurance information, update and process as necessary</li><li>
Collects and processes patient payments, entering credit card payments into online tool and may perform posting payments into billing system for certain accounts</li><li>
May review and process patient refunds in response to patient overpayments and patient accounts that have overpayments and bad debt</li><li>
Handles and processes bankruptcy notifications and claims</li><li>
Provides billing statements for various requests including third party agencies including medical expense verifications and health care reimbursement accounts</li><li>
Responds to patient billing inquiries sent via public web-site or e-mail</li><li>
Perform investigation using available sources of information to locate updated address/contact information on returned patient billing statements</li><li>
Performs other duties as assigned</li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:<ul><li>
High School Diploma / GED OR equivalent work experience</li><li>
Must be 18 years of age OR older</li><li>
2+ years of experience working with third party billing practices</li><li>
Knowledge of medical terminology</li><li>
Ability to travel up to 10% of the time</li><li>
Ability to work full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm.</li></ul> 
Preferred Qualifications:<ul><li>
Experience with physician's billing</li><li>
Knowledge of ICD-10, CPT-4 and HCPCS coding</li></ul> 
Telecommuting Requirements:<ul><li>
Reside within commutable distance to the office at 228 Billerica Rd, Chelmsford, MA</li><li>
Ability to keep all company sensitive documents secure (if applicable)</li><li>
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.</li><li>
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.</li></ul> 
Soft Skills:<ul><li>
Proven outstanding customer service and excellent communication skills are necessary to interact with third party agents and patients both verbally and in writing</li><li>
Proven ability to work in a fast paced environment and flexibility in adapting to changes in policies, regulations and procedures</li><li>
Proven ability to use all electronic tools and applications relevant to the performance of the duties of the position, including but not limited to phone, keyboard, computer and computer applications</li><li>
Proven to perform all job functions in compliance with applicable federal, state, local and company policies and procedures.</li></ul> 
<ul><li>All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy</li></ul> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 - $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 
#RPO #RED</div>

Collections Representative

Optika Eyewear

Job Overview -Seeking Multi-Line Optical Frame Sales Representatives for Pennsylvania Market. Eyewear collections: Mango Eyewear, Nat &amp; Coco, Mizyake Couture, and Soho Tech.www.optikaeyewear.comCompany Information:-Optika eyewear has been a leader in the Optical Frame market. Since 1995, we are know for our innovative, colorful and fashion forward eyewear and sun collections.www.optikaeyewear.comExperience Required:-Minimum of 1 year Optical experience is required.-Valid Drivers License.-Qualified and successful candidates will be responsible for promoting, selling and securing orders from new and existing customers through a relationship sale approach.Salary:Commisions and expense package.Skills and Qualifications:<ul><li>Meeting sales goals and targets.</li><li>Great customer service skills</li><li>enjoys working with people</li><li>Ability to close deals</li><li>Management skills (territory management of appointments and presentations)</li><li>Prospecting skills</li><li>Negotiation skills</li><li>Self confidence</li><li>Motivation sales skills</li><li>knowledge of excel and outlook</li></ul>This is an outside sales B2B position. Experience in Sales is required. A valid driver's license is mandatory as well as access to a vehicle. Cold calling is a requirement.<ul><li>Develop and maintain strong relationships with optical retailers, eye care professionals, and other B2B clients to expand product reach and sales opportunities</li><li>Conduct engaging product demos to showcase features, benefits, and technical specifications of multiple optical frame lines</li><li>Negotiate sales agreements, pricing terms, and contract details to secure mutually beneficial partnerships</li><li>Manage accounts proactively by providing excellent customer service, addressing inquiries, and resolving issues promptly</li><li>Present detailed product information using Microsoft PowerPoint and other tools to educate clients on new collections and innovations</li><li>Analyze market trends and customer feedback to identify new sales opportunities and improve product positioning</li><li>Lead outside sales efforts through strategic planning, organized outreach, and follow-up to meet or exceed sales targets</li></ul>Experience<ul><li>Proven track record in B2B sales within the optical industry.</li><li>Demonstrated success in product demonstrations and technical sales environments involving complex or specialized products</li><li>Strong negotiation skills with the ability to close deals effectively while maintaining positive client relationships</li><li>Experience managing accounts independently with excellent organizational skills and attention to detail</li><li>Excellent communication skills for engaging diverse audiences and delivering compelling presentations</li><li>Familiarity with Microsoft Office suite including Word, PowerPoint, and Excel for reporting and analysis purposes</li><li>Previous outside sales experience with a focus on customer service in a fast-paced environment is highly desirable</li><li>Knowledge of optical frames or medical sales is a plus but not mandatory; training will be provided for the right candidate</li></ul>Join us as an Optical Frame Sales Rep: Multi Line to leverage your sales expertise in a vibrant industry where innovation meets fashion. Be part of a team that values proactive outreach, technical proficiency, and outstanding customer service&mdash;driving growth while helping clients find the perfect eyewear solutions!Pay: $45,880.45 - $55,253.88 per yearBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Optical Sales Rep: Multi-Line

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