collections representative

Suburban Propane

<div>Overview:
<div>
We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts.
</div>Responsibilities:
<ul><li>Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items</li><li>
Process credit card payments including posting to accounts and logging activity</li><li>
Provide a high level of customer account management by properly maintaining account information and data</li><li>
Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary</li><li>
Resolve all dispute cases to a mutual satisfactory end between the customer and company</li><li>
Analyze accounts receivable information to determine priority and produce aging reports</li></ul>
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:<ul><li>
Medical, dental, and vision (eligibility after just 30 days of employment)</li><li>
Paid time off that increases with tenure</li><li>
A 401(k) with company match and immediate vesting</li><li>
A new employee training program and many opportunities for continued learning and career development</li><li>
Disability and life insurance</li><li>
Employee recognition program</li><li>
Generous tuition assistance program</li><li>
Propane discounts</li></ul><div>
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: https://jobs.suburbanpropane.com/benefits/ .</div> 
<div></div>
Qualifications:
<ul><li>High School diploma, GED or equivalent training and experience</li><li>
A minimum of 1 - 2 years of collections experience preferred</li></ul><div> 
Suburban Propane Partners, L.P. (&quot;Suburban Propane&quot;) is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas (&quot;RNG&quot;), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment &ndash; showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares &ndash; highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane &ndash; promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com.</div><div> 
</div><div>It&rsquo;s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!</div> 
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/ 
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual&rsquo;s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia&rsquo;s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster</div>

Collections Representative

Wells Fargo

<div>At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. It all begins with outstanding talent. It all begins with you.
About this role:
Wells Fargo is seeking a Commercial Collections Representative as part of the Commercial Banking Operations Division. Learn more about the career areas and lines of business at wellsfargojobs.com 
In this role, you will:<ul><li>
Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research</li><li>
Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans</li><li>
Review account equity to determine loss projections</li><li>
Monitor portfolio for policy compliance and adherence to risk ratings</li><li>
Assist in the training of entry level staff</li><li>
Participate in conducting issue specific training in conjunction with Manager</li><li>
Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue</li><li>
Lead by example, handle core assignments effectively while taking on additional responsibilities</li><li>
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals</li><li>
Interact with internal customers</li><li>
Receive direction from leaders</li><li>
Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements</li></ul> 
Required Qualifications:<ul><li>
2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul> 
Desired Qualifications:<ul><li>
Collections experience</li><li>
A BS/BA degree in accounting, finance, or economics</li><li>
Accounting experience, accounts receivable or accounts payable</li><li>
Customer service/Customer Care experience</li><li>
Excellent verbal, written, and interpersonal communication skills</li><li>
Ability to provide strong customer service while actively listening and responding in an appropriate manner</li><li>
Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change</li><li>
Sound analytical skills with high attention to detail and accuracy</li><li>
Experience delivering results in a fast-paced, deadline driven environment</li><li>
Sound organizational, multi-tasking, and prioritizing skills</li><li>
Intermediate Microsoft Office skills (Word, Excel and Outlook)</li><li>
Ability to navigate multiple computer systems, applications, and utilize search tools to find information</li><li>
Artiva experience</li><li>
Infolease experience</li><li>
Intermediate Microsoft Office (Word, Excel, and Outlook) skills</li><li>
Ability to work effectively, as well as independently, in a team environment</li></ul>
Job Expectations:<ul><li>
Ability to work a hybrid schedule, at least 3 days a week working in office</li><li>
Relocation assistance is not available for this position.</li><li>
Visa Sponsorship not available for this position</li></ul>
Posting Location:<ul><li>
2800 S Price Rd, Chandler, AZ 85286</li></ul>
#CommercialBanking</div>

Commercial Collections Representative

Kelsey-Seybold Clinic

<div>Job ID: 2349200 
Job Type: Full-time 
Location: Pearland, TX 77581

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation&rsquo;s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. 


Primary Responsibilities:
<ul>
<li>Responsible for answering inbound calls and screening patients for financial clearance, collecting outstanding balances, reducing bad debt and arranging payment plans</li>
<li>Assists in notifying patients who have previous balances of their financial responsibility and helping them understand their payment options</li>
<li>Other duties include performing financial collection functions, (e.g., account analysis, extended payment arrangements)</li>
<li>Maintains effective communication and professional interaction with patients and fellow co-workers</li>
<li>Conducts duties in accordance with industry standards and in compliance with department policy &amp; procedures</li>
<li>Must be able to meet Central Business Office standards for established production and quality standards</li></ul> 


You&rsquo;ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
<ul>
<li>High School diploma</li>
<li>3+ years of healthcare collections experience (both self-pay and insurance) with guarantor account follow-up, successful appeals outcomes and the ability to interpret plan benefits/payment methodology by primary and secondary health plans.</li>
<li>Demonstrated basic PC literacy. Alpha/Num Forms Entry. Medical Terminology, CPT &amp; ICD coding experience. Use of physician billing systems and interpretation of Explanation of Benefits (EOB&rsquo;s)</li>
<li>Proven knowledge of healthcare insurance to include diversified understanding of rules and regulations of Commercial Insurance with appeals experience (claims denials)</li>
<li>Demonstrated analytical skills to include interpretation of guarantor account balances with problem resolution. Excellent telephone etiquette with demonstrated capability to meet with patients one-on-one and explain payment methodology by the insurance carrier</li>
<li>Ability to work independently and display teamwork qualities among peers and other department personnel.</li></ul> 


Preferred Qualifications:
<ul>
<li>1-year college, successful completion of Medical Billing &amp; Coding class</li>
<li>Certified/Licensed Medical Billing</li>
<li>1+ years of KSC Epic practice management system experience</li>
<li>Proficiency in Microsoft Word and Excel</li>
<li>Ability to handle a variety of tasks with speed and attention to detail</li></ul> 


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you&rsquo;ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes &ndash; an enterprise priority reflected in our mission. 


OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 


OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Collections Representative – Kelsey Seybold

Professional Credit

<div>Do you possess experience in collections and a genuine passion for delivering top-notch customer service while assisting individuals in need? If this describes you, please continue reading!
Professional, the leading national accounts receivable management services provider, currently has immediate openings for Credit Representatives. We are dedicated to transforming the collections industry one call, text, and chat at a time. We offer you the necessary training for success as you help people navigate challenging times. Are you ready to make a difference in the lives of others?
At Professional, we place great importance on how our team interacts with consumers. We aim to ensure that every interaction is both positive and productive. We are in search of individuals who are eager to join our dynamic team and genuinely want to assist others. Using state-of-the-art omni-channel communication technology, you'll have the opportunity to provide exceptional customer service to consumers through text, live chat, email, and phone calls at every touch point.
The position is full-time, 40 hours per week. After training, start times vary with a &frac12; day Saturday rotation, once a month. During the initial training, hours are from 8am &ndash; 5pm and onsite at our Springfield, OR office.
What will you do as a Call Center Credit Representative?<ul><li>
Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.
</li><li>We will train you to take inbound and outbound calls with utmost professionalism and courtesy.</li><li>
Navigate cutting edge Customer Relationship Management (CRM) software</li><li>
Learn negotiation and sales techniques applicable to all industries
</li><li>Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
</li><li>General computer skills are required with the ability to navigate multiple screens and type 25 words per minute</li><li>
Good decision making skills are required.</li></ul></div>

CREDIT REPRESENTATIVE Lvl 1

Texas Health Resources

<div><div>Patient Account Representative II
Fast-paced, high-volume clinic looking for a top skilled Patient Account Rep II
Work location: 500 East Border Street Arlington, Texas 76010
Work environment: Remote Position: Contact Center &ndash; onsite training may be required
Work hours: Full-time, 40 hours weekly; Monday thru Friday, (8am - 430pm)
<div>Department Highlights:</div><ul><li> Monthly Bonuses</li><li> Remote Work with flexible schedule</li><li> Positive Team Environment
</li></ul></div><div>Here&rsquo;s What You Need:<ul><li> High School Diploma or equivalent (REQUIRED)</li><li> Two years of related experience (REQUIRED)</li><li> Hospital Collections / Denials Management experience (STRONGLY PREFERRED)</li></ul>
<ul><li>Insurance Collection experience is (Strongly Preferred)</li></ul>
What You Will Do:<ul><li> Verify validity of account balances by researching, reviewing and ensuring accuracy of payment and adjustment posting.</li><li> Contact payors, networks, patients, employers and other responsible parties to acquire timely and accurate/expected payment on assigned Accounts Receivable inventory.</li><li> Take necessary steps needed to acquire and provide information needed for claims that have a zero payment</li><li> Process rebills and other system actions, as needed</li><li> Understand and apply appropriate system discounts</li></ul>
<div>Additional perks of being a Texas Health employee:</div><ul><li> Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.</li><li> Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.</li><li> Strong Unit Based Council (UBC).</li><li> A supportive, team environment with outstanding opportunities for growth.</li></ul><div>
</div>Entity Highlights:
At Texas Health Resources, our mission is &ldquo;to improve the health of the people in the communities we serve.&rdquo; We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.
Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we&rsquo;ve won and more.
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
#LI-RE1</div></div>

Patient Account Representative II - Collections - FullTime, Days

ScionHealth

<div>Description 
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
The Patient Account Representative I performs a variety of revenue cycle activities including billing, collections, cash posting, and customer service in support of hospital and physician accounts. This position ensures accurate and timely financial documentation and reimbursement through effective communication with patients, insurance companies, and other stakeholders. The representative maintains compliance with all regulations including HIPAA, and adheres to organizational policies and procedures.
Essential Functions<ul><li>
Accurately and efficiently processes patient accounts, including billing, collections, and payment posting.</li><li>
Responds to and resolves inquiries from patients, insurance carriers, and internal departments.</li><li>
Prepares and submits claims using billing systems; works claim edits and rejections.</li><li>
Follows up on unpaid accounts and performs collections activities as appropriate.</li><li>
Researches and applies unidentified payments.</li><li>
Balances daily cash posting and reconciles discrepancies.</li><li>
Files appeals and reconsideration requests as per department protocol.</li><li>
Identifies and reports overpayments; ensures appropriate refunds.</li><li>
Participates in A/R clean-up projects and other revenue cycle initiatives.</li><li>
Maintains productivity and quality standards while managing daily work queues.</li><li>
Demonstrates ownership and accountability in completing assignments.</li></ul>
Knowledge/Skills/Abilities/Expectations<ul><li>
Ability to communicate effectively, both verbally and in writing.</li><li>
Ability to work independently with minimal supervision.</li><li>
Strong customer service and interpersonal skills.</li><li>
Basic general accounting and bookkeeping knowledge.</li><li>
Knowledge of medical billing practices and medical terminology.</li><li>
Proficient in Microsoft Excel, Word, Outlook, and experience with systems such as Epic and SSI (preferred).</li><li>
Operates 10-key pad efficiently (for cash posting roles).</li><li>
Demonstrates flexibility and teamwork across all business office functions.</li></ul> 

Qualifications 
Education<ul><li>
High School Diploma or GED Equivalent</li></ul>
Licenses/Certifications<ul><li>
Relevant licensure and practices obtained within timeframe required by facility policy</li></ul>
Experience<ul><li>
1&ndash;2 years previous hospital and/or physician business office experience preferred</li></ul></div>

Patient Account Rep I (Remote)

Perdue Brandon Fielder Collins & Mott

<div>Perdue Brandon Fielder Collins &amp; Mott, LLP in Houston TX is seeking to hire enthusiastic full-time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule in our Collection Center is Monday - Friday, 8:30 am - 5:00 pm. Are you a high-energy problem-solver who enjoys helping others? If so, read on!
We pay our Call Center Representatives a competitive wage of $16.00/hour. We also offer exceptional benefits including medical, vision, dental, life insurance, long-term disability, short-term disability, a generous paid time off (PTO) policy, paid holidays, an HSA, an annual bonus, and room for growth. If this sounds like the right opportunity for you, apply today!
ABOUT PERDUE BRANDON FIELDER COLLINS &amp; MOTT LLP
Perdue Brandon Fielder Collins &amp; Mott LLP (PBFCM) is one of the oldest and largest law firms in Texas focused on government collection matters. We represent many types of governmental entities school districts cities counties hospital districts appraisal districts special districts, courts and toll road authorities. Our experienced team handles a wide variety of government collection issues such as delinquent tax matters and fine and fee collections.
At PBFCM, we offer our employees a professional, yet casual team-based environment where we work together to accomplish our goals. Our management's open-door policy encourages employees to have a voice and shows that their opinions matter to our success as a company. We value and reward hard work which is why we offer competitive compensation, excellent benefits, and opportunities for advancement.
A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE
As a Call Center Representative, you are the first point of contact for our company and are sure to provide superb customer service. You spend most of your day on the phone handling incoming and outgoing calls. With great attention to detail, you research accounts to determine contact information for individuals and businesses. Utilizing computer-based systems, you document all actions taken on accounts. Your positive attitude and hard work are essential to helping us accomplish our company-wide goals and ensure that individual tasks are completed. You thrive in our fast-paced team environment and get great satisfaction out of contributing to our continued success by meeting weekly and monthly production objectives.
QUALIFICATIONS<ul><li>
High school diploma or equivalent</li><li>
Previous office experience</li><li>
Proficiency in Microsoft Office</li></ul>
Customer service experience is preferred. Experience in a law office, collections environment, or tax office is a plus! Are you punctual and dependable? Can you work well in a team environment? Do you have strong written and verbal communication skills? Do you enjoy talking on the phone and understand good phone etiquette? Are you attentive to detail? Are you organized and able to meet deadlines, work under pressure, and prioritize tasks? Can you effectively multitask? If so, you may be perfect for this position!
ARE YOU READY TO JOIN OUR TEAM?
If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 77008</div>

Call Center Representative

Search 9697+ Collections representative jobs near you this March. New roles added regularly across leading industries. Apply today.