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collections specialist

AVI-SPL Middle East

<div>
 
 Job Summary
 
 
 
 
 Long Description
 
 
 
 <ul>
 <li>
 Responsible for an assigned segment of accounts, the Credit &amp; Collections Analyst ensures that customers are contacted and invoices are paid in accordance to terms
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 Maintain accurate and reliable notes in aging workflow report and CMS
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 Understand benchmarks for collection goals and strive to meet or exceed goals on a weekly and monthly basis
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 Confirm customer receipt of high-value invoices via email, phone, or through electronic submission portals and ensure payment is forthcoming in accordance to policy
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 Work with internal and external customers to research and resolve outstanding issues in order to collect payment, process adjustments, or process credits and write-offs as applicable
 </li>
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 Request tax certificates as needed
 </li>
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 Coordinate clearance letters or No Objection Certificates (NOCs) as required for payment release
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 Verify and submit invoices through client-specified platforms (e.g., Ariba, Coupa, Oracle iSupplier).
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 Ensure compliance with UAE VAT regulations, including attaching tax-compliant supporting documents.
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 Process credit card payments and set customers up for ACH payments as needed
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 Process monthly account statements
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 Manage collection team emails and hotline calls
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 Familiarity with UAE Wage Protection System (WPS) procedures and local bank clearance practices is a plus
 
 
 </li>
 </ul>
 Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.
 
 
 
 Must-Haves
 
 
 
 <ul>
 <li>
 Minimum Bachelor&rsquo;s degree in Accounting, Finance, Business, or related field (High school diploma with strong experience may be considered)
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 Minimum 3 &ndash; 5 years&rsquo; experience in Accounts receivable or business-to-business collections
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 Intermediate/Advanced proficiency in PC/Microsoft applications (Excel, Access, Word,)
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 Proficiency in Microsoft Office applications (Word, Excel, Outlook)
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 Demonstrated experience using pivot tables in Excel
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 Experience operating in a multi-country and/or complex matrix business environment
 
 
 </li>
 </ul>
 
 Nice-To-Haves
 
 
 
 <ul>
 <li>
 Familiarity with GCC or UAE VAT compliance and documentation practices
 </li>
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 Experience in Construction industry collection is a plus
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 Demonstrate time management skills with attention to detail
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 Detail oriented and capable of analyzing complex financial/operational data
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 Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization
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 Self-starter capable of working independently and ensuring to meet deadlines
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 <li>
 Excellent communication and interpersonal skills, both verbal and written
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 Ability to balance multiple tasks with changing priorities
 </li>
 <li>
 Ability to exercise solid judgment with sound problem-solving and decision-making skills
 </li>
 <li>
 Basic business-level Arabic language skills are an advantage
 
 
 </li>
 </ul>
 
 WHY YOU&rsquo;LL LIKE WORKING HERE
 
 
 
 <ul>
 <li>
 Medical benefits, including dental
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 <li>
 Paid holidays and PTO
 </li>
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 Enjoyable and dynamic company culture
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 Training and professional development opportunities
 
 
 </li>
 </ul>
 
 More About Us
 
 
 
 AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
 
 
 AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
 
 
 
 Direct Reports
 
 
 
  This position does not have direct reports
 
 
 
 Work Hours
 
 
 
 AVI-SPL reserves the right to alter work hours and work location as deems necessary
</div>

Credit & Collections Analyst

ARMENY RENT A CAR

Job Title: Debt Collector Company: Armeny Rent A CarJob Description: Armeny Rent A Car is seeking a responsible and experienced Debt Collector to join our team. The ideal candidate will be responsible for recovering outstanding payments from customers while maintaining professionalism and protecting the company&rsquo;s reputation.Key Responsibilities:<ul><li>Follow up on overdue payments from customers via phone, email, and in person</li><li>Negotiate payment plans and settlements in accordance with company policies</li><li>Maintain accurate records of collections and customer communications</li><li>Coordinate with the finance and operations teams regarding unpaid accounts</li><li>Ensure all collection activities comply with legal and company regulations</li></ul>Requirements:<ul><li>Previous experience as a Debt Collector or in a similar role</li><li>Car rental industry experience is a strong advantage</li><li>Strong communication and negotiation skills</li><li>Ability to handle difficult conversations professionally</li><li>Attention to detail and good record-keeping skills</li></ul>Language &amp; Eligibility:<ul><li>Fluency in Arabic is mandatory; English is a plus</li></ul>Preferred Skills:<ul><li>Knowledge of car rental agreements and customer liabilities</li><li>Ability to work under pressure and meet collection targets</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Debt Collector

Marriott International

<div>
 Managing Work, Projects, and Policies
 Coordinates and implements accounting work and projects as assigned.
 Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.
 Complies with Federal and State laws applying to fraud and collection procedures.
 Generates and provides accurate and timely results in the form of reports, presentations, etc.
 Analyzes information and evaluates results to choose the best solution and solve problems.
 Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
 Balances credit card ledgers.
 Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.
 Maintaining Finance and Accounting Goals
 Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 Submits reports in a timely manner, ensuring delivery deadlines.
 Ensures profits and losses are documented accurately.
 Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
 Maintains a strong accounting and operational control environment to safeguard assets.
 Completes period end function each period.
 Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.
 Demonstrating and Applying Accounting Knowledge
 Demonstrates knowledge of job-relevant issues, products, systems, and processes.
 Demonstrates knowledge of return check procedures.
 Demonstrates knowledge of the Gross Revenue Report.
 Demonstrates knowledge and proficiency with write off procedures.
 Demonstrates knowledge and proficiency with consolidated deposit procedures.
 Keeps up-to-date technically and applying new knowledge to your job.
 Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
 Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
 Additional Responsibilities
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 Demonstrates personal integrity.
 Uses effective listening skills.
 Demonstrates self confidence, energy and enthusiasm.
 Manages group or interpersonal conflict effectively.
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 Manages time well and possesses strong organizational skills.
 Presents ideas, expectations and information in a concise well organized way.
 Uses problem solving methodology for decision making and follow up.
 Makes collections calls if necessary.
</div>

Chief Accountant

ELLY DESIGN GARMENTS LLC

Shopify expert and Social Media ManagerWe are looking for a creative and responsible Shopify expert and SMM specialist with strong Shopify experience to fully manage our website and social media platforms.This role is ideal for someone with a sharp eye for visual aesthetics, a strong sense of branding, and the ability to take ownership of digital presence end-to-end.Responsibilities:<ul><li>Manage and maintain our Shopify website (Klaviyo, products, collections, banners, updates)</li><li>Take full control of all social media platforms (Instagram, TikTok, Telegram, etc.)</li><li>Create engaging content: posts, Reels, stories, captions</li><li>Ensure a consistent, premium visual identity across all platforms</li><li>Plan and execute creative content ideas and campaigns</li><li>Monitor performance and suggest improvements</li><li>Work closely with the team to align content with brand vision</li></ul>Requirements:<ul><li>Proven experience with Shopify</li><li>Strong visual and aesthetic taste</li><li>Creative mindset with attention to detail</li><li>Responsible, organized, and self-managed</li><li>Experience in content creation for fashion/lifestyle brands is a plus</li><li>Personal Instagram as a portfolio is a must</li></ul>Salary &amp; Benefits:<ul><li>AED 6,000 &ndash; 7,000 per month (based on experience)</li><li>Visa provided</li><li>Opportunity to grow with a fast-growing fashion brand</li></ul>Location: Dubai, Al Quoz 4Job Type: Full-timePay: AED6,000.00 - AED7,000.00 per month

Shopify Expert and Social Media Specialist

RAJA JI DAIRY

About the RoleWe are looking for an experienced HORECA Sales Specialist to strengthen our distribution team. The right candidate will bring strong existing relationships in the HORECA sector, including cafeteria chains, restaurants, hotels, and catering companies. They should also have good knowledge of tendering and purchasing processes of large catering companies and proven experience in Dairy, Ice Cream, or FMCG products. This role also involves providing on-the-job training to van salesmen and guiding them to improve market execution.Key Responsibilities<ul><li>Manage and grow business with HORECA key accounts, including cafeteria chains, hotels, catering companies, and large restaurants.</li><li>Actively pursue new customer opportunities and promote the full product range.</li><li>Build and maintain strong, long-term relationships with purchase managers and decision makers.</li><li>Track tenders, bulk purchasing patterns, and institutional sales opportunities.</li><li>Support distribution in retail and smaller cafeteria outlets as required.</li><li>Provide on-the-job training and coaching to van salesmen for improved sales execution.</li><li>Achieve sales targets and ensure smooth collections.</li></ul>Requirements<ul><li>Valid UAE Driving License (Manual preferred).</li><li>Minimum 3&ndash;5 years of experience in HORECA / FMCG sales.</li><li>Strong existing network with HORECA purchase managers, including cafeteria chains.</li><li>Familiarity with tendering and purchasing procedures of catering companies and hotels.</li><li>Good communication skills in English, Hindi/Urdu, or Malayalam (Arabic is a plus).</li><li>Experience in mentoring or training sales staff is an advantage.</li></ul>What We Offer<ul><li>Attractive Salary + Commission + Incentives.</li><li>Visa &amp; Accommodation provided by the company.</li><li>Fast-track growth opportunities into senior sales and key account management roles.</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED5,500.00 per month

HORECA Sales Specialist – Dairy & Ice Cream Distribution

FlapKap

<div>
 The Collection Manager is responsible for leading and optimizing the company's collections function across all lending and credit products. This role oversees early-stage, mid-stage, and late-stage collections, ensuring regulatory compliance in the UAE, maintaining portfolio health, and improving recovery performance while delivering an excellent customer experience.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Collections Strategy &amp; Operations:
 </li>
 <li>
 Develop and implement effective collections strategies for digital lending, RNPL, credit lines, or micro-financing products
 </li>
 <li>
 Monitor daily, weekly, and monthly collection performance; identify gaps and drive continuous improvement
 </li>
 <li>
 Manage early-stage (soft collections) and late-stage (hard collections) processes, including skip tracing and field collections where applicable
 </li>
 <li>
 Manage and oversee relationships with external service providers, including collection agencies and legal firms, to ensure timely follow up and execution of legal actions on defaulting clients in alignment with company policy
 </li>
 <li>
 Optimize contact strategies across channels (SMS, email, WhatsApp, in-app notifications, ...)
 </li>
 <li>
 Compliance &amp; Risk Management
 </li>
 <li>
 Ensure all collection activities comply with UAE laws and Central Bank of the UAE (CBUAE) regulations
 </li>
 <li>
 Develop and maintain policies, SOPs, and governance standards for collections
 </li>
 <li>
 Identify high-risk accounts and recommend escalations, restructures, or settlements based on company guidelines
 </li>
 <li>
 Customer Experience &amp; Relationship Management
 </li>
 <li>
 Maintain high service standards to preserve customer relationships while achieving recovery targets
 </li>
 <li>
 Resolve escalated customer issues and disputes professionally
 </li>
 <li>
 Collaborate with customer support, risk, and product teams to address systemic issues affecting repayments
 </li>
 <li>
 Reporting &amp; Analytics
 </li>
 <li>
 Track portfolio performance (DPD buckets, roll rates, NPL ratios)
 </li>
 <li>
 Prepare management reports with insights, forecasts, and performance dashboards
 </li>
 <li>
 Leverage data analytics tools to segment customer cohorts and improve collection efficiency
 </li>
 <li>
 Systems &amp; Technology
 </li>
 <li>
 Work closely with product and engineering teams to enhance digital collection tools, automated reminders, and scorecards
 </li>
 <li>
 Utilize CRM and collections systems for tracking workflows and maintaining accurate customer records
 </li>
 <li>
 Support the integration of AI-driven or data-based collection strategies
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Finance, Accounting, or related field
 </li>
 <li>
 7+ years of experience in collections, credit operations, or risk, ideally in fintech, banking, or digital lending
 </li>
 <li>
 Strong knowledge of UAE financial regulations and debt collection practices
 </li>
 <li>
 Experience in a fintech startup or digital-first lending environment is a huge plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive Salaries
 </li>
 <li>
 Hybrid working environment
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Healthcare coverage
 </li>
 <li>
 A highly collaborative team environment that will support your professional and personal growth
 </li>
 <li>
 A culture that promotes Work-Life balance and Wellbeing
 </li>
 <li>
 A culture of learning and innovation
 </li>
 </ul>
</div>

Collection Manager - UAE

<div>The Collection Manager is responsible for leading and optimizing the company&rsquo;s collections function across all lending and credit products. This role oversees early-stage, mid-stage, and late-stage collections, ensuring regulatory compliance in the UAE, maintaining portfolio health, and improving recovery performance while delivering an excellent customer experience.
Responsibilities:
<h3 class="jobSectionHeader">1. Collections Strategy &amp; Operations:</h3><ul><li>Develop and implement effective collections strategies for digital lending, RNPL, credit lines, or micro-financing products.</li><li>Monitor daily, weekly, and monthly collection performance; identify gaps and drive continuous improvement.</li><li>Manage early-stage (soft collections) and late-stage (hard collections) processes, including skip tracing and field collections where applicable.</li><li>Manage and oversee relationships with external service providers, including collection agencies and legal firms, to ensure timely follow up and execution of legal actions on defaulting clients in alignment with company policy.</li><li>Optimize contact strategies across channels (SMS, email, WhatsApp, in-app notifications, &hellip;).</li></ul><h3 class="jobSectionHeader">
2. Compliance &amp; Risk Management</h3><ul><li>Ensure all collection activities comply with UAE laws and Central Bank of the UAE (CBUAE) regulations.</li><li>Develop and maintain policies, SOPs, and governance standards for collections.</li><li>Identify high-risk accounts and recommend escalations, restructures, or settlements based on company guidelines.</li></ul>
<h3 class="jobSectionHeader">3. Customer Experience &amp; Relationship Management</h3><ul><li>Maintain high service standards to preserve customer relationships while achieving recovery targets</li><li>Resolve escalated customer issues and disputes professionally.</li><li>Collaborate with customer support, risk, and product teams to address systemic issues affecting repayments.</li></ul><h3 class="jobSectionHeader">
4. Reporting &amp; Analytics</h3><ul><li>Track portfolio performance (DPD buckets, roll rates, NPL ratios).</li><li>Prepare management reports with insights, forecasts, and performance dashboards.</li><li>Leverage data analytics tools to segment customer cohorts and improve collection efficiency.</li></ul><h3 class="jobSectionHeader">
5. Systems &amp; Technology</h3><ul><li>Work closely with product and engineering teams to enhance digital collection tools, automated reminders, and scorecards.</li><li>Utilize CRM and collections systems for tracking workflows and maintaining accurate customer records.</li><li>Support the integration of AI-driven or data-based collection strategies.</li></ul> 
Requirements<ul><li>Bachelor&rsquo;s degree in Business, Finance, Accounting, or related field.</li><li>7+ years of experience in collections, credit operations, or risk, ideally in fintech, banking, or digital lending.</li><li>Strong knowledge of UAE financial regulations and debt collection practices.</li><li>Experience in a fintech startup or digital-first lending environment is a huge plus.</li></ul>
Benefits<ul><li>Competitive Salaries
</li><li>Hybrid working environment
</li><li>Paid time off
</li><li>Healthcare coverage
</li><li>A highly collaborative team environment that will support your professional and personal growth
</li><li>A culture that promotes Work-Life balance and Wellbeing
</li><li>A culture of learning and innovation</li></ul></div>

Explore 540+ Collections specialist in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

540 collections specialist jobs IN Dubai United Arab Emirates

Credit & Collections Analyst

Debt Collector

Chief Accountant

Shopify Expert and Social Media Specialist

HORECA Sales Specialist – Dairy & Ice Cream Distribution

Collection Manager - UAE

Collection Manager - UAE