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collections specialist

Major Development

<p><b>Job Summary:</b></p><p>We are seeking a <b>Collection Officer</b> with experience in <b>real estate development</b> to be responsible for client payments, follow up on outstanding dues, and ensure timely collections. The ideal candidate will be responsible for making <b>payment reminder calls, sending follow-up emails, handling client queries, and providing excellent customer service</b> regarding payments.</p><p><b>Key Responsibilities:</b></p><p><b>Payment Follow-ups &amp; Reminders:</b></p><ul><li>Contact clients via phone, email, and SMS to remind them of upcoming or overdue payments.</li><li>Maintain a structured follow-up schedule to ensure timely collections.</li><li>Highlight accounts that require escalation.</li></ul><p><b>Customer Service &amp; Client Coordination:</b></p><ul><li>Address client inquiries regarding Invoices, payment schedules, outstanding amounts, and receipts.</li><li>Provide accurate information about payment policies and procedures.</li><li>Ensure a professional and customer-friendly approach in all interactions.</li></ul><p><b>Payment Tracking &amp; Reporting:</b></p><ul><li>Maintain accurate records of client payments and follow-ups.</li><li>Update internal systems with payment status and outstanding balances.</li><li>Prepare and share collection reports with management.</li></ul><p><b>Email Communication &amp; Documentation:</b></p><ul><li>Send official payment reminders and confirmation emails to clients.</li><li>Issue payment receipts and update clients on payment processing status.</li><li>Maintain proper documentation for all client communications related to collections.</li></ul><p><b>Requirements:</b></p><ul><li><b>Mandatory experience in real estate development collections.</b></li><li>Minimum <b>2-3 years of experience</b> in a collections or accounts receivable role.</li><li>Strong communication skills (both verbal and written).</li><li>Ability to handle difficult conversations and negotiate payment terms professionally.</li><li>Proficiency in <b>CRM, Excel and accounting software</b> related to real estate collections.</li><li>Strong organizational skills and attention to detail.</li></ul><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>What is your notice period?</li><li>Have you worked with UAE Real Estate Developer previously?</li><li>What is your expected monthly salary (AED)?</li></ul><p>Experience:</p><ul><li>collection officer: 1 year (Required)</li></ul>

Collection Officer (Real Estate)

AVI-SPL Middle East

<p>Responsible for an assigned segment of accounts, the Credit &amp; Collections Analyst ensures that customers are contacted and invoices are paid in accordance to terms</p>
<ul>
<li>Maintain accurate and reliable notes in aging workflow report and CMS</li>
<li>Understand benchmarks for collection goals and strive to meet or exceed goals on a weekly and monthly basis</li>
<li>Confirm customer receipt of high-value invoices via email, phone, or through electronic submission portals and ensure payment is forthcoming in accordance to policy</li>
<li>Work with internal and external customers to research and resolve outstanding issues in order to collect payment, process adjustments, or process credits and write-offs as applicable</li>
<li>Request tax certificates as needed</li>
<li>Coordinate clearance letters or No Objection Certificates (NOCs) as required for payment release</li>
<li>Verify and submit invoices through client-specified platforms (e.g., Ariba, Coupa, Oracle iSupplier).</li>
</ul>
<ul>
<li>Ensure compliance with UAE VAT regulations, including attaching tax-compliant supporting documents.</li>
<li>Process credit card payments and set customers up for ACH payments as needed</li>
</ul>
<ul>
<li>Process monthly account statements</li>
<li>Manage collection team emails and hotline calls</li>
<li>Familiarity with UAE Wage Protection System (WPS) procedures and local bank clearance practices is a plus</li>
</ul>
<p>Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.</p>
<p><strong>Must-Haves:</strong></p>
<ul>
<li>Minimum Bachelor s degree in Accounting, Finance, Business, or related field (High school diploma with strong experience may be considered)</li>
<li>Minimum 3   5 years  experience in Accounts receivable or business-to-business collections</li>
<li>Intermediate/Advanced proficiency in PC/Microsoft applications (Excel, Access, Word,)</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, Outlook)</li>
<li>Demonstrated experience using pivot tables in Excel</li>
<li>Experience operating in a multi-country and/or complex matrix business environment</li>
</ul>
<p><strong>Nice-To-Haves:</strong></p>
<ul>
<li>Familiarity with GCC or UAE VAT compliance and documentation practices</li>
<li>Experience in Construction industry collection is a plus</li>
<li>Demonstrate time management skills with attention to detail</li>
<li>Detail oriented and capable of analyzing complex financial/operational data</li>
<li>Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization</li>
<li>Self-starter capable of working independently and ensuring to meet deadlines</li>
<li>Excellent communication and interpersonal skills, both verbal and written</li>
<li>Ability to balance multiple tasks with changing priorities</li>
<li>Ability to exercise solid judgment with sound problem-solving and decision-making skills</li>
<li>Basic business-level Arabic language skills are an advantage</li>
</ul>

Credit & Collections Analyst

UDrive

<div>
<strong>Job Purpose:</strong>
<div>The Collection Agent is responsible for contacting customers to recover overdue payments, negotiating payment plans where necessary, maintaining accurate records, and ensuring that collections are made in compliance with company policies and legal regulations.</div>
<strong>Key Responsibilities:</strong>
<ul>
 <li><div>Contact customers via phone, email, and other communication channels to collect outstanding payments.</div></li>
 <li><div>Negotiate repayment plans and ensure commitments are honored.</div></li>
 <li><div>Maintain detailed and accurate records of all collection activities and customer interactions.</div></li>
 <li><div>Review account status and resolve billing discrepancies.</div></li>
 <li><div>Work closely with internal departments (e.g., Sales, Customer Service) to resolve customer issues related to billing or service.</div></li>
 <li><div>Recommend accounts for escalation, legal action, or write-off as necessary.</div></li>
 <li><div>Meet individual and team collection targets and KPIs.</div></li>
 <li><div>Ensure compliance with all company policies, industry regulations, and legal requirements during collection activities.</div></li>
 <li><div>Provide regular updates and reports to the Collection Supervisor/Manager.</div></li>
</ul>
<strong>Preferred Skills:</strong>
<ul>
 <li><div>Experience handling both B2B (business-to-business) and B2C (business-to-customer) collections.</div></li>
 <li><div>Knowledge of credit reporting practices.</div></li>
</ul>
</div>

Collection Executive (Arabic Speaker)

W.J. TOWELL CO. (L.L.C.)

<ul><li>Timely and accurately post customer payments into the system.  Record all cash/cheque transaction</li><li>Carry out follow ups on billing, collections and allocated those payments into the system.</li><li>Generate invoices and credit notes for customers as and when required.</li><li>Perform account reconciliations</li><li>Monitor customer account and details for non payments delayed payments and irregularities.</li><li>Generate age analysis.</li><li>Work with manage and implement a recovery system to recover collections.</li><li>Support Sales department, by releasing orders.</li><li>Work with sales team for customer account clearances.</li><li>Conduct monthly reconciliations for all salesman dealing in cash or cheque. Ensure timely completion.</li><li>Work towards reducing debtor days.</li><li>Document and manage remittance for receipts</li><li>Support customers by sending out monthly statements.</li></ul>

Finance Executive - Accounts Receivable

Documentation migration services

<p>Benefits : As per to labor law Duty</p><p>Schedule : Sunday to Thursday / 10am to 6:30pm </p><br/><p>Requirements:</p><p>*Prior experience in sales, negotiation, consulting, or collections. </p><p>*Proven ability in sales conversion and closing deals. </p><p>*Strong interpersonal and communication skills, both over the phone and in person. </p><p>*Ability to work effectively in a team environment.</p><p> *Strong problem-solving skills and the ability to work under pressure.</p><p> *Ability to maintain a high level of client satisfaction while meeting targets. If you&#x27;re ready to start immediately and meet the qualifications above, we want to hear from you!</p><br/>

Telesales Executive

Yatsudoki Chateraise

<p>As a credit controller, you will administer the credit control function, ensuring all outstanding debts are collected on time. You will be critical in managing our credit and collections processes, ensuring timely payment collection and minimizing credit risks. This also includes setting targets and KPIs and implementing relevant policies and procedures. You will also contribute to maintaining a healthy cash flow and optimizing our financial performance.</p><p><b>Key Responsibility:</b></p><p>&#10070; <b>Credit Risk &amp; Assessment</b></p><ul><li>Evaluate creditworthiness of new and existing customers.</li><li>Set and monitor customer credit limits in line with company policy.</li><li>Ensure contracts and agreements reflect appropriate payment terms.</li></ul><p>&#10070; <b>Collections &amp; Cash Flow</b></p><ul><li>Proactively follow up with clients via email, phone, and meetings to ensure timely payments.</li><li>Negotiate payment terms or instalment plans with overdue accounts.</li><li>Coordinate with the Accounts Receivable Accountant to reconcile receipts and update customer accounts.</li><li>Escalate high-risk or overdue accounts to management and recommend legal action/write-offs if necessary.</li></ul><p>&#10070; <b>Monitoring &amp; Reporting </b></p><ul><li>Maintain and review AR aging reports, highlighting overdue balances.</li><li>Prepare weekly cash collection forecasts for management.</li><li>Provide dashboards and KPIs on debtor days, collection performance, and credit risk exposure.</li><li>Conduct collection review meetings with sales and finance teams.</li></ul><p>&#10070; <b>Internal &amp; External Coordination</b></p><ul><li>Work closely with the sales and operations team to ensure Customers adhere to agreed payment schedules.</li><li>Support dispute resolution related to invoices, services, or contractual obligations.</li><li>Ensure credit control procedures comply with company policies and UAE legal requirements</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your Salary Expectations? </li><li>What is your Notice Period? </li></ul><p>Education:</p><ul><li>Master's (Preferred)</li></ul><p>Experience:</p><ul><li>Credit Controller: 4 years (Required)</li></ul>

Credit Controller

Majid Al Futtaim

<div>
 <strong>
  JOB TITLE
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  <br/>
 </strong>
 Finance Executive | MAF Entertainment | Head Office (B0001C)
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 <strong>
  Role Summary
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  <br/>
 </strong>
 This role reports to the Senior Finance Manager of the Studio Distribution team. Its primary responsibility is to support the business unit's Accounts Receivable function, focusing more on collection efforts and reconciliation of outstanding balance of Exhibitors.
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 <strong>
  ROLE PROFILE
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 <ul>
  <li>
   Monitor receivable aging reports, review customer SOAs, and perform follow-ups via various channels (email, calls, WhatsApp) to ensure timely collections.
  </li>
  <li>
   Resolve reconciliation issues raised by Exhibitors and support the Global Solutions team in accurate payment tagging to keep SOAs updated.
  </li>
  <li>
   Identify and escalate issues with slow-paying or non-responsive customers to the Business Unit management.
  </li>
  <li>
   Escalate slow-paying or non-responsive customers to the Business Unit management team for further action.
  </li>
  <li>
   Handle additional tasks as assigned, demonstrating flexibility and initiative.
  </li>
  <li>
   Strong verbal and written communication skills are essential for ongoing interaction with Exhibitors and internal teams, including senior management.
  </li>
  <li>
   Experience in receivables is preferred; understanding the cinema industry is an added advantage. Must be highly accurate and detail-oriented in managing large data sets.
  </li>
  <li>
   Ability to work independently with minimal supervision, multitask effectively, and manage time well under pressure.
   <br/>
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  </li>
 </ul>
 <strong>
  Requirements
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  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 1 year of finance experience
  </li>
  <li>
   Bachelor&rsquo;s degree in Accounting or Finance required
  </li>
  <li>
   Finance certifications (CPA, CFA, ACCA, and equivalent) are an advantage.
  </li>
  <li>
   Familiarity with the cinema industry is beneficial.
  </li>
  <li>
   Strong accuracy and precision in handling large datasets.
  </li>
  <li>
   Ability to multitask, manage time effectively, and work independently.
  </li>
 </ul>
</div>


Finance Executive

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