collections supervisor

MAK Loans and Overdues rescheduling services LLC

MAK Loans &amp; Overdues Rescheduling Services LLC, is looking for a Collections Supervisor with 4 years prior relevant work experience in the UAE, to join its growing team in Dubai. 
A non-exhaustive list of the role and responsibilities is as under: 
 Reaching out to and following up with customers to collect overdue payments 
 Act as the liaison between the customers and the company 
 Manage overdue accounts 
 Manage, organize and keep record of customer portfolios 
 Locate customers using the information provided 
 Undertake the necessary due diligence 
The ideal candidate must have an excellent academic background and possess relevant past experience gained at a reputable organization in the UAE. Fluency in English is mandatory. 
Interested candidates, please forward your CV s to info@mak-uae.com, along with a Cover Letter.

Collection Supervisor

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Description: 
The Finance Supervisor performs financial and expense analyses and controls financial performance KPIs. He/She compiles and prepares reports, graphs, and charts; prepares forecasts and analyzes trends in supply chain and small package operations. This position prepares and presents financial information within and outside the work unit and works closely with supervisors, managers, controllers and sales representatives. He/She is responsible for financial administration, functional administration, and staff management (i.e., career development, staffing, performance management, and organizational development) for employees in the department. 
What you&rsquo;ll do:
The Supervisor is responsible for control and analysis of timely payment of invoiced services by UPS customers. He/She supervise the team that monitors customer accounts to ensure past due invoices are addressed, bad debt exposure is reduced, and customers comply with payment terms. The Supervisor supports resolving employee and customer issues to remove barriers to prompt payment via internal and external communication. This position supervises specialists, leaders and administrators. He/She manages full AR &amp; Collections cycle and leads process improvements to streamline AR &amp; Collections.
Position is for Turkey location under processes of Accounts Receivable, Collections and Collect on Delivery. 
What you&rsquo;ll get:<ul><li>
Opportunity to manage international team.</li><li>
Hybrid working model.</li><li>
An opportunity to work in a diverse team gaining valuable experience in an international work environment.</li><li>
Ongoing learning and development opportunities along with supported career development.</li></ul>
What you&rsquo;ll need:<ul><li>
Very good English - spoken and written.</li><li>
A bachelor&rsquo;s or master&rsquo;s degree (or international equivalent), preferably in Finance or proven experience in Finance (Collections, Accounts Receivable, FP&amp;A etc.)</li><li>
Knowledge of Microsoft Excel and PowerPoint.</li><li>
Enthusiastic and motivating leadership skills, strong and confident communication skills, a driven and open-minded approach to continuous improvement, strong analytical skills and fluent in English (both verbal and written).</li></ul> 
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. 
Employee Type: 
Permanent 
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</div>

Finance Supervisor

Worknextindia Private Limited

Job: Team Leader &ndash; (Collections Tele calling)Experience: 2-4 YearsCommitment: Off-RoleLocation: Indore Team - Collections &amp; RecoveryJob DescriptionWhat You Will Do:&#9642; Needs to manage in-house Tele calling team (25-30 headcount), No field collections&#9642; Ensuring assigned targets are achieved&#9642; Interact with High-Risk customers and get the account resolved.&#9642; Needs to coordinate with the Collections Manager and make sure the required process is followed or implemented&#9642; Should have knowledge of Dialer and current dialer tools.&#9642; Ensure that the entire tele calling team maintains the required intensity and consistency in Follow-ups.What You Will Need to Succeed:&#9642; 2 to 4years' work experience in managing an in-house tele calling collection process is required.&#9642; Experience in Banking / NBFC / Fintech preferred.&#9642; Knowledge of MIS/ Excel is required.&#9642; Excellent communication in English and Hindi.Job Types: Full-time, PermanentPay: &#8377;400,000.00 - &#8377;600,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Leave encashment</li><li>Life insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Collection Team Leader

Bridgestone

About the Role Job Purpose We are looking for a highly self-motivated and detail-oriented Credit &amp; Collections Team Leader to join our Credit team reporting hierarchically to the Local Finance Director and functionally to Head of Credit EMEA. The Credit Manager is responsible to support the financial goals of Bridgestone MEA and its sales efforts, while maintaining healthy account receivables within the risk requirements of the organization. The Credit &amp; Collections Team Leader works closely with team members and management to monitor and ensure compliance with credit management laws and policies. This person must be able to initiate, maintain and grow solid relationships with supply chain, sales, and finance teams to assess existing processes and procedures for improvement opportunities related to account management based on company s cash flow requirements and risk appetite. The Credit &amp; Collections Team Leader must track current market conditions, change based on the general economic situation and the financial requirements of the company in order to provide the business with holistic risk exposure of granting credit. Responsibilities: Manages the activities of credit approval and collections, applies policies and maintains supporting processes and procedures Lead, direct, evaluate, and develop a team of credit and collections staff to ensure that the credit and collections activities are conducted effectively and ethically and comply with the organization s policies and standards as well as relevant regulations and laws Monitors and reports customer credit risk, recommends credit exposure limits and facilitates special credit arrangements and problem collection accounts Negotiates collateral and security arrangements where needed Supports collection procedures and fields collection escalations by visiting key clients Identifies target accounting to focus on improving payment habits while increasing sales through security transactions Manage and prepare dashboards to monitor key performance indicators Supervise approval of credit applications Secure all necessary procedures required to execute successfully LCs and SBLCs Prepare monthly accounts and customer aging reports for the finance department Respond to inquiries from customers, and research/resolve outstanding credit issues Assist in developing new credit policies and procedures Maintain credit invoice and supporting documentation files Review A/R ledger and initiate steps to resolve aged invoices/accounts and customer disputes as required Perform analytical review and reporting within accounts receivable Liaise with functional or operational area managers (for example in sales or customer service) to ensure that credit and collection activities are consistent with the organization s overall customer relations strategy Qualifications &amp; Experience Required Education, Master, other certification: • Bachelor's Degree in Accounting, Finance, Business or related field Experience (years): • Minimum of 5 years of prior supervisory or management experience • 7 years of progressive credit experience in a sales or similar environment Technical Skills: • Experience in trade finance and extensive knowledge of financial instruments such as LC, SBLC, • BG, CI • SAP experience • Strong Excel and PowerPoint skills • Advanced Financial Statement analysis • Proficient in PC skills, accounting software, Internet-based programs, MS Office Suite, especially Excel experience with credit rating tools Languages Skills: • English Soft/Behavioral Skills: • The ideal candidate has excellent verbal and written communications skills, is also dependable and accountable • Ability to communicate with all levels within the organization, customers, and vendors • Ability to maintain accuracy in a very detailed work environment, highly detail oriented What we offer At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality , for that, we offer you more than just a competitive payment; we will provide you: • A supportive and engaging onboarding experience to ensure a smooth transition into our team. • The opportunity to develop and grow, through training and regular mentorship. • Corporate Social Responsibility activities. • A truly global, dynamic and challenging work environment. • Agility and work/life effectiveness and your long-term well-being. • A diverse and inclusive team.

Credit & Collections Team Leader

Texas Oncology

<div>Overview:<div></div><div> 
The US Oncology Network is looking for a Revenue Cycle Supervisor to join our team at Texas Oncology. This full-time position will support the Medical Oncology/Radiation Department at our 13215 Dotson Road Suite 300 clinic in Houston, Texas with 30% travel to Tomball and Cypress clinics. Typical work week is Monday through Friday, 8:00a - 5:00p.</div><div></div><div> 
Note from Hiring Manager: The staff and patients are friendly and a great place to grow and learn.</div><div></div><div> 
As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today&mdash;at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.</div><div></div><div> 
The US Oncology Network is one of the nation&rsquo;s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.</div> 
What does the position do?
Supervises the day to day revenue cycle operations in order to maximize the collection of medical services payments and reimbursements from patients, insurance carriers, financial aide, and guarantors. Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards, and US Oncology's Shared Values.
Responsibilities:

The essential duties and responsibilities:<ul><li>
Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients' accounts. Scope of responsibilities includes appointment scheduling, insurance eligibility processes; charge processing; claim submission and processing; payment processing; collections and accounts receivable management; denial management; reporting of results and analysis; concurrent and retrospective auditing; proper coding; credentialing; customer services relative to revenue cycle; training and development relative to revenue cycle; analytics, and all other revenue cycle management activities. Resolves escalated and unique revenue cycle issues.</li><li>
Responsible for quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); regularly audits staffs work to ensure compliance.</li><li>
Monthly, prepares revenue cycle financial analysis, including aged accounts. Monitors and assesses business metrics in order to refine processes and improve Guides individuals and teams toward priorities; clarifies roles and responsibilities of others; coordinates resources to meet objectives. Cascades goals down to staffs annual objectives.</li><li>
Champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively. Steps forward to address difficult issues; puts self on the line to deal with important problems; takes ownership and accountability.</li><li>
Develops, implements, and maintains the Practice's revenue cycle training materials. Conducts training of SOPs, systems, metrics, government regulations, and etc.</li><li>
Responsible for the overall coordination of front office duties to include scheduling, check-in, and co-pay/co-insurance collection.</li><li>
Attracts high caliber people, accurately assesses strengths and development needs of employees; provides timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development. Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforces adherence to the Practice's and US Oncology policies.</li><li>
Other duties as requested or assigned.</li></ul>
Qualifications:

The ideal candidate for the position will have the following background and experience:
<ul><li>Associates degree in Finance, Business or equivalent OR four years revenue cycle experience required.</li><li>
At least four (4) years of medical revenue cycle work experience required with a consistent track record of achieving metrics.
</li><li>Two years experience managing, delegating, and following up on work priorities of others is strongly desired.
</li><li>Individual must have strong knowledge of medical insurance billing and collections with CPT, ICD9, and HCPC coding and medical terminology, as well as an overall understanding of managed care products (HMO, PPO, etc).
</li><li>Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).</li></ul> 
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. 
Work Environment:
The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.</div>

Revenue Cycle Supervisor

Awami Financial (Private) Limited

We are looking for an experienced Team Lead &ndash; Collection to manage and drive our recovery team. The Team Lead will be responsible for meeting recovery targets, coaching agents, ensuring compliance, and improving recovery strategies.Key Responsibilities:&middot; Supervise and lead the recovery team to achieve collection and recovery targets.&middot; Monitor team performance, provide coaching, and ensure adherence to company policies.&middot; Handle escalated recovery cases and negotiate with customers to ensure timely repayments.&middot; Prepare and share daily/weekly reports on recovery performance with management.&middot; Ensure compliance with legal and regulatory guidelines in all recovery activities.&middot; Motivate and train team members to improve productivity and customer handling skills.Requirements:&middot; Bachelor&rsquo;s degree.&middot; Minimun 1 year of experience in collections or recovery.&middot; Strong communication, negotiation, and leadership skills.&middot; Proficiency in MS Excel and reporting tools.Job Type: Full-timeWork Location: In person

Team Lead- Collection

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 As a
 
 Team Lead &ndash; Collections
 
 , you will oversee the daily operations of the collections team, ensuring productivity, compliance, and timely resolution of cases. You will lead daily check-ins, monitor performance metrics, support new hires, resolve escalations, and provide coaching and feedback to team members. This role requires strong leadership, analytical ability, and process knowledge to drive collection effectiveness and continuous improvement.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Daily Meetings
 
 
 
 <ul>
 <li>
 Conduct a 15-minute daily kickoff to review previous day&rsquo;s productivity, address issues, and share process updates.
 </li>
 <li>
 Ensure attendance of all team members.
 
 
 </li>
 </ul>
 
 Monitoring KPIs &amp; Team Performance
 
 
 
 <ul>
 <li>
 Monitor KPIs and productivity daily.
 </li>
 <li>
 Ensure chats/emails are replied to before 7 PM and pending cases are resolved.
 </li>
 <li>
 Maintain KPI &amp; SLA hygiene.
 </li>
 <li>
 Manage breaks, ensure proper account management, and conduct biweekly 1:1 feedback sessions.
 
 
 </li>
 </ul>
 
 Training &amp; Buddy Program
 
 
 
 <ul>
 <li>
 Support new hires through buddy program.
 </li>
 <li>
 Assign shadowing with top team players, provide mentoring, feedback, and update SOPs.
 
 
 </li>
 </ul>
 
 Escalation Handling
 
 
 
 <ul>
 <li>
 Resolve cross-departmental escalations with POCs.
 </li>
 <li>
 Define resolution paths for prolonged issues.
 
 
 </li>
 </ul>
 
 Portfolio Analysis &amp; Reporting
 
 
 
 <ul>
 <li>
 Monitor all queues (emails, cases, spreadsheets).
 </li>
 <li>
 Weekly analysis of individual portfolios; prioritize high-priority and aged cases.
 </li>
 <li>
 Use SFDC &amp; Zuora for reporting (Aging, Payment, Customized).
 
 
 </li>
 </ul>
 
 Adhoc Audits
 
 
 
 <ul>
 <li>
 Audit calls, cases, emails for accuracy, professionalism, and compliance.
 </li>
 <li>
 Track audits via G-sheet; address errors and send email feedback.
 
 
 </li>
 </ul>
 
 Resource Management
 
 
 
 <ul>
 <li>
 Assign backups during leave/attrition; distribute pending cases.
 </li>
 <li>
 Support low performers with coaching/PIP if needed.
 </li>
 <li>
 Align team processes, assign weekend shifts, ensure lead availability.
 
 
 </li>
 </ul>
 
 Team Meetings &amp; OT
 
 
 
 <ul>
 <li>
 Conduct monthly onsite team meetings &amp; coaching sessions.
 </li>
 <li>
 Allocate OT tasks/hours (manager-approved) and track records.
 
 
 </li>
 </ul>
 
 Communication &amp; Leadership
 
 
 
 <ul>
 <li>
 Maintain clear communication with team &amp; management.
 </li>
 <li>
 Ensure availability during office hours; escalate issues upward as needed.
 </li>
 <li>
 Guide team with expert knowledge of SOPs and processes.
 
 
 </li>
 </ul>
 
 Payment Failure Function
 
 
 
 <ul>
 <li>
 Expert knowledge of SOPs, unified processes, and case journeys.
 </li>
 <li>
 Analyze daily payment processing, operational cases, and rep stats.
 </li>
 <li>
 Review accounts to identify correct POCs.
 
 
 </li>
 </ul>
 
 System Knowledge &amp; Data Analysis
 
 
 
 <ul>
 <li>
 Enhance knowledge of SFDC, Zuora fields, invoicing &amp; reporting.
 </li>
 <li>
 Connect data points and improve cross-department understanding.
 
 
 </li>
 </ul>
 
 Professional Skills
 
 
 
 <ul>
 <li>
 Ownership of role and responsibilities.
 </li>
 <li>
 Soft-spoken, clear, courteous communication.
 </li>
 <li>
 Be focused, patient, positive, flexible, adaptive, and empathetic.
 </li>
 <li>
 Strong time management, fairness, and equality in team handling.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Minimum 4 years of experience in collections, with at least 2 years in a supervisory/lead role.
 </li>
 <li>
 Strong knowledge of collection practices, SOPs, and compliance.
 </li>
 <li>
 Excellent leadership &amp; team management skills.
 </li>
 <li>
 Exceptional communication &amp; interpersonal skills.
 </li>
 <li>
 Analytical mindset with strong data reporting skills.
 </li>
 <li>
 Ability to thrive in fast-paced environments with focus on results.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here .
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Lead, Collections

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