collections supervisor

Purpose Financial

<div>
 <strong>
  Address
 </strong>
 : 322 Rhett Street, Greenville, South Carolina, United States - 29601
 <br/>
 <br/>
 Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.
 <br/>
 <br/>
 At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.
 <br/>
 <br/>
 <strong>
  We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Wages
  </li>
  <li>
   Health/Life Benefits
  </li>
  <li>
   Health Savings Account plus Employer Seed
  </li>
  <li>
   401(k) Savings Plan with Company Match
  </li>
  <li>
   Paid Parental Leave
  </li>
  <li>
   Company Paid Holidays
  </li>
  <li>
   Paid Time Off including Volunteer Time
  </li>
  <li>
   Tuition Reimbursement
  </li>
  <li>
   Business Casual Environment
  </li>
  <li>
   Rewards &amp; Recognition Program
  </li>
  <li>
   Employee Assistance Program
  </li>
  <li>
   Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks
   <br/>
   <br/>
  </li>
 </ul>
 To learn more about Purpose Financial visit
 <strong>
  Purpose Financial Website.
  <br/>
  <br/>
 </strong>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 This position reports to the Collections Manager, Collections Supervisor is responsible for developing a team of professionals to handle outbound/inbound customer transactions related to the Purpose Financial businesses. This would include but not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Driving and motivating agents to meet/exceed KPI goals.
  </li>
  <li>
   Monitor employee adherence; attendance and non-productive time.
  </li>
  <li>
   Monitoring and managing Dialer Operations
  </li>
  <li>
   Problem resolution and escalated calls
  </li>
  <li>
   HR Related competencies including some disciplinary actions and performance reviews.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Responsibility
  <br/>
  <br/>
 </strong>
 The Collections Supervisor Supports The Delinquent Portfolio Of The Purpose Financial Businesses. The Supervisor Will Follow Process And Procedures To Remain Compliant While Supporting All Entities Of The Company. This Includes Providing Consistent Coaching And Development To Staff Including
 <br/>
 <br/>
 <ul>
  <li>
   Manage a team of collections professionals (team lead(s) and collectors) to include, but not limited to, motivating a team to reach/exceed performance goals, reporting, and controlling expenses.
  </li>
  <li>
   Mentor and lead a team of collection agents and leads. This includes regular call reviews followed by feedback and coaching sessions, as well as working directly with the QA department to deliver coaching&rsquo;s as required.
  </li>
  <li>
   Work with the Quality Assurance (QA) Administrators to calibrate the QA team as well as call quality expectations.
  </li>
  <li>
   Manage daily, weekly, and monthly staffing and production KPI&rsquo;s and SLA&rsquo;s.
  </li>
  <li>
   Monitor issues and trends daily, weekly, monthly and use analyzation reporting to support the team and any business initiatives.
  </li>
  <li>
   Coordination, direction, and closure of escalated customer issues.
  </li>
  <li>
   Maintain the department collection goals for delinquent, default and charged off customers by managing reports and corporate collection process.
  </li>
  <li>
   Flexibility and ability to manage multiple tasks.
  </li>
  <li>
   Assist Collection Manager with interviewing and hiring employees. Train and evaluate employees to enhance performance, development, and knowledge of the business.
  </li>
  <li>
   Drive daily motivation for staff and concentrate on keeping the teams consistent and productive.
  </li>
  <li>
   Mentor and develop the Team Leaders.
  </li>
  <li>
   Develop, implement, and maintain systems, procedures, and policies for collection staff.
  </li>
  <li>
   Motivate and Drive staff to meet and exceed Coll goals and initiatives; daily, weekly, monthly.
  </li>
  <li>
   Monitor and assist with the management of scheduling/adherence for the Team Leads and collectors.
  </li>
  <li>
   Develop and create new concepts to improve efficiencies and overall production levels.
  </li>
  <li>
   Drive deadlines to meet objectives and expectations of monthly and quarterly goals.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Responsibilities Cont.
  <br/>
  <br/>
 </strong>
 <strong>
  Education Required
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree preferred, or the equivalent combination of education and experience
 <br/>
 <br/>
 <strong>
  Experience Required
  <br/>
  <br/>
 </strong>
 Candidate should have 3+ years of Collections experience with 1+ years of managing collection teams and call center operations.
 <br/>
 <br/>
 <strong>
  Knowledge Required
  <br/>
  <br/>
 </strong>
 Excellent written and verbal communications skills; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Proficiently operate all business-related computer programs required to complete job functions; ability to interact professionally and exhibit exceptional negotiation skills. Must possess ability to lead both in authority and influence across the department and the organization as the lead operator for central collections. Must have strong analytical and critical-thinking abilities to assess, interpret, and act on data. Possesses knowledge of speaking to audiences of various levels of an organization. Can present information concisely with precision and data-driven decisions or recommendations. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products.
 <br/>
 <br/>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.
 <br/>
 <br/>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 Productivity
 <br/>
 <br/>
 Accepting Responsibility
 <br/>
 <br/>
 Customer Focus
 <br/>
 <br/>
 <strong>
  Travel
  <br/>
  <br/>
 </strong>
 0 &ndash; 10%
 <br/>
 <br/>
 <strong>
  Attire
  <br/>
  <br/>
 </strong>
 Business Casual
 <br/>
 <br/>
 <strong>
  Other
  <br/>
  <br/>
 </strong>
 Must be eligible to work in the USA and able to pass a background check.
 <br/>
 <br/>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 <br/>
 <br/>
 Requisition ID: 46127
</div>


Supervisor, Collections (Remote)

<p></p><div><p><b>Date: </b>Apr 2, 2026
</p><p><b>Location:</b> Greenville, SC, US, 29601
</p><p><b>Company: </b>Purpose Financial
</p><div><p><b>Address</b>: 322 Rhett Street, Greenville, South Carolina, United States - 29601</p><br>
<p></p>
<p>
Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.</p>
<p>
At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.</p>
<p><b>
We offer:</b></p>
<ul>
<li>Competitive Wages</li>
<li>Health/Life Benefits</li>
<li>Health Savings Account plus Employer Seed</li>
<li>401(k) Savings Plan with Company Match</li>
<li>Paid Parental Leave</li>
<li>Company Paid Holidays</li>
<li>Paid Time Off including Volunteer Time</li>
<li>Tuition Reimbursement</li>
<li>Business Casual Environment</li>
<li>Rewards &amp; Recognition Program</li>
<li>Employee Assistance Program</li>
<li>Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks</li></ul><p></p><div><div><div><div><b><br>
Position Summary</b></div>
</div><div><div>
This position reports to the Collections Manager, Collections Supervisor is responsible for developing a team of professionals to handle outbound/inbound customer transactions related to the Purpose Financial businesses. This would include but not limited to:</div>
<ul>
<li>Driving and motivating agents to meet/exceed KPI goals.</li>
<li>Monitor employee adherence; attendance and non-productive time.</li>
<li>Monitoring and managing Dialer Operations</li>
<li>Problem resolution and escalated calls</li>
<li>HR Related competencies including some disciplinary actions and performance reviews.</li>
</ul></div></div><div><div><div><b>Job Responsibility</b></div>
</div><div><div>
The Collections Supervisor supports the delinquent portfolio of the Purpose Financial Businesses. The Supervisor will follow process and procedures to remain compliant while supporting all entities of the company. This includes providing consistent coaching and development to staff including:</div>
<ul>
<li>Manage a team of collections professionals (team lead(s) and collectors) to include, but not limited to, motivating a team to reach/exceed performance goals, reporting, and controlling expenses.</li>
<li>Mentor and lead a team of collection agents and leads. This includes regular call reviews followed by feedback and coaching sessions, as well as working directly with the QA department to deliver coaching&rsquo;s as required.</li>
<li>Work with the Quality Assurance (QA) Administrators to calibrate the QA team as well as call quality expectations.</li>
<li>Manage daily, weekly, and monthly staffing and production KPI&rsquo;s and SLA&rsquo;s.</li>
<li>Monitor issues and trends daily, weekly, monthly and use analyzation reporting to support the team and any business initiatives.</li>
<li>Coordination, direction, and closure of escalated customer issues.</li>
<li>Maintain the department collection goals for delinquent, default and charged off customers by managing reports and corporate collection process.</li>
<li>Flexibility and ability to manage multiple tasks.</li>
<li>Assist Collection Manager with interviewing and hiring employees. Train and evaluate employees to enhance performance, development, and knowledge of the business.</li>
<li>Drive daily motivation for staff and concentrate on keeping the teams consistent and productive.</li>
<li>Mentor and develop the Team Leaders.</li>
<li>Develop, implement, and maintain systems, procedures, and policies for collection staff.</li>
<li>Motivate and Drive staff to meet and exceed Coll goals and initiatives; daily, weekly, monthly.</li>
<li>Monitor and assist with the management of scheduling/adherence for the Team Leads and collectors.</li>
<li>Develop and create new concepts to improve efficiencies and overall production levels.</li>
<li>Drive deadlines to meet objectives and expectations of monthly and quarterly goals.</li>
</ul></div></div><div><div><div><b>Job Responsibilities Cont.</b></div>
</div></div><div></div><div><div><div><b>Education Required</b></div>
</div><div><div>
Bachelor&rsquo;s degree preferred, or the equivalent combination of education and experience</div></div></div><div><div><div><b>
Experience Required</b></div>
</div><div><div>
Candidate should have 3+ years of Collections experience with 1+ years of managing collection teams and call center operations.</div></div></div><div><div><div><b>
Knowledge Required</b></div>
</div><div><div>
Excellent written and verbal communications skills; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Proficiently operate all business-related computer programs required to complete job functions; ability to interact professionally and exhibit exceptional negotiation skills. Must possess ability to lead both in authority and influence across the department and the organization as the lead operator for central collections. Must have strong analytical and critical-thinking abilities to assess, interpret, and act on data. Possesses knowledge of speaking to audiences of various levels of an organization. Can present information concisely with precision and data-driven decisions or recommendations. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products.</div></div></div><div><div><div><b>
Physical Requirements</b></div>
</div><div><div>
Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.</div></div></div><div><div><div><b>
Competencies</b></div>
</div><div><div>Productivity</div><div>
Accepting Responsibility</div><div>
Customer Focus</div></div></div><div><div><div><b>
Travel</b></div>
</div><div><div>
0 &ndash; 10%</div></div></div><div><div><div><b>
Attire</b></div>
</div><div><div>
Business Casual</div></div></div><div><div><div><b>
Other</b></div>
</div><div><div>
Must be eligible to work in the USA and able to pass a background check.</div></div></div></div><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.<br>
<br>
Requisition ID: 46127</p><br>
<p><br>
<b>Nearest Major Market: </b>Greenville
<br>
<b>Nearest Secondary Market: </b>South Carolina</p></div></div><p></p>

University of Virginia Community Credit Union

<div>Description: <b>University of Virginia Community Credit Union</b><p>
At UVA Community Credit Union, we are dedicated to making a meaningful difference in the lives of our members and the communities we serve. Our mission, working together to strengthen the financial wellness of our members and local communities, guides everything we do. We foster an environment where every team member plays a vital role in building the financial wellness of those we serve. Our core values are Integrity, Service Excellence, Collaboration, and Gratitude. These values shape how we support our members, interact with one another, and drive the success of our shared purpose. If you&rsquo;re passionate about making a positive impact and want to be part of a purpose-driven organization, we invite you to explore a career with us.</p><p><b>
Member Credit Solutions Manager (Collections) - Charlottesville, VA</b></p><p><b>
SUMMARY:</b></p><p>
The Member Credit Solutions Manager will ensure that we are incorporating and maintaining best in class practices in order to achieve the Credit Union&rsquo;s mission of assisting our members in strengthening their financial wellness. Additionally, the Member Credit Solutions Manager helps preserve credit union assets through the mitigation control of delinquent accounts (secured and unsecured), collecting and managing delinquent loan payments, negative share deposits, counseling with members, and/or recovering collateral or funds. The overall activity in the role is to support the reduction in the credit union's products and services delinquency and loan losses, improving financial recoveries through negotiation and collection activity best practices, while approaching these interactions with a mission-centric approach.</p><p>
The candidate should bring experience in key collections disciplines, including bankruptcy, charge-off management, auto repossession processes, real estate and mortgage collections, and loss mitigation. A working understanding of the legal system as it relates to collections is preferred.</p><p>
We are looking for someone who values member education and understands the importance of addressing the root cause of financial hardship, not simply the immediate issue. The right person will lead with integrity, value teamwork and collaboration, and be comfortable making sound, timely decisions in the best interest of both the member and the credit union.</p><p>
This person should also be able to lead effectively through change, adapt well in a changing environment, and be comfortable using technology to support the work, though deep technical expertise is not required.</p><p>
The ideal candidate will have prior credit union experience and a strong understanding of a member-focused collections philosophy. This role requires an individual who recognizes that financial wellness is central to the collections process and who can approach member delinquency with a mindset of education, support, and long-term resolution rather than a traditional collections-only approach.</p><p>
A successful candidate will:</p><ul><li>
Demonstrate a strong commitment to financial wellness and member-centered problem solving</li><li>
Understand the importance of addressing the root cause of a member&rsquo;s financial challenges, not just the immediate delinquency</li><li>
Operate with a high degree of integrity, sound judgment, and professionalism</li><li>
Value teamwork, collaboration, and partnership across departments</li><li>
Be comfortable making critical decisions in the best interest of both the member and the credit union</li><li>
Lead effectively through change and support teams during periods of transition</li><li>
Be comfortable using technology and systems to support operational effectiveness, while not requiring deep technical expertise</li></ul><p><b>
DUTIES AND RESPONSIBILITIES:</b></p><ul><li>
Oversee day to day operations of the Member Credit Solutions team, providing coaching and a focus on development, ensuring the team has the needed support to carry out the mission of the Credit Union.</li><li>
Promote the financial education and financial wellness of our members throughout the collections process</li><li>
Contact Credit Union members who have delinquent accounts by phone and mail and take appropriate action to bring the account current. Ideally this involves collaboration with the member to help bring them current and avoid further collections activities for the wellbeing of both the member and the Credit Union. This position will serve as a level of escalation for the rest of the team.</li><li>
Analyze the financial situation of delinquent borrowers and, when other attempts to bring the loan current are unsuccessful, assist the Credit Union with preparing for foreclosure, repossession, or other activities.</li><li>
Assist where needed with the Credit Union&rsquo;s arrangements for collateral repossession, redemption, consignment, and liquidation, and the charge off of loans.</li><li>
Represent the Credit Union as needed at legal proceedings.</li></ul>
Requirements:
<p><b>
Qualifications:</b></p><ul><li>
Four to six years of collections and supervisory experience in a similar or related position is required</li><li>
Previous experience working within a call-center environment, working with 1st and 2nd residential mortgage loans, and handing E-Oscar disputes is preferred</li><li>
Experience promoting and supporting the financial wellness and financial education of members</li><li>
Previous experience in bankruptcy administration and case management, charge-off management and recovery strategies, the auto repossession process, real estate and mortgage collections, and loss mitigation practices.</li><li>
A strong working knowledge of the legal and regulatory environment related to collections is preferred.</li><li>
High School Diploma or GED required, an associate&rsquo;s degree is preferred</li><li>
Excellent oral and written communication skills, including the ability to influence and/or sell ideas or services to others</li><li>
Strong critical thinking and analytical skills</li><li>
Thrives in and maintains composure in a fast-paced environment</li></ul><p><b>
BENEFITS:</b></p><p>
We offer an attractive suite of benefits to employees who work an average of 20 hours per week or more, including: Health, Dental, Vision, up to a 7% employer 401(k) contribution after the first year of employment. Employees are eligible for Life Insurance, Long-Term Disability, Health &amp; Wellness Spending Account, Tuition Reimbursement, and Employee Loan Discounts. Employees accrue Paid Time Off starting with 18 days accrual at full time annually, and 13 company paid holidays. Employees are also eligible for Family Forming Leave, and Volunteer Time Off.</p><p>
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the University of Virginia Community Credit Union, where employment is based upon personal capabilities and qualifications without regard to race, color, gender, gender identity, religion, sexual orientation, pregnancy, childbirth, or a medical condition related to pregnancy or childbirth, national origin, citizenship, disability, age, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.</p></div>

Member Credit Solutions Manager (Collections)

DLF Law Group, LLC

<p><b>Collections Manager &ndash; Brookfield, WI</b><br/>DLF Law Group, LLC, an established mid-sized collections law firm in Brookfield, Wisconsin, is seeking an experienced Collections Manager to lead and elevate our collections department. We are looking for a strategic leader to take full ownership of our collections department&mdash;driving accountability and maximizing recovery performance.This is a true management opportunity for someone who can lead an established team and help take it to the next level. You will oversee approximately 10 collections staff and 2 team leads while helping drive recovery performance, improve workflows, develop staff, and partner with firm leadership on departmental goals and results.</p><p><b>Responsibilities include:</b></p><ul><li>Leading day-to-day collections operations</li><li>Developing and improving collection strategies and campaigns</li><li>Monitoring KPIs, productivity, and recovery trends</li><li>Coaching staff and team leads</li><li>Improving accountability, reporting, and overall department performance</li><li>Ensuring compliance with applicable laws and firm policies</li></ul><p><b>Qualifications include:</b></p><ul><li>Prior collections management or similar operational leadership experience</li><li>Strong leadership and analytical skills</li><li>Experience improving performance in a collections or receivables environment</li><li>Knowledge of collections compliance and regulatory expectations</li><li>Strong financial and operational acumen, including the ability to analyze KPIs, trends, and department performance</li><li>Ability to work effectively with internal IT and operations teams to develop, refine, and interpret reports and data</li><li>Strong technical aptitude; experience with reporting tools, data analysis, SQL, Excel, Power BI, or similar systems is a plus</li><li>Bachelor&rsquo;s degree in finance, accounting, business, or a related field preferred</li><li>Law firm or agency collections experience preferred</li></ul><p><b>Compensation and Benefits: </b></p><p>We offer competitive compensation, benefits, and the opportunity for performance-based bonus and profit-sharing participation for the right candidate. This role offers meaningful upside for a strong leader who can make a measurable impact on department performance. This is an excellent opportunity for a strong leader who wants to make a visible impact and help shape the future of an important department.</p><p>To apply, please submit your resume and a brief summary of your relevant experience</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Ability to Commute:</p><ul><li>Brookfield, WI 53005 (Required)</li></ul><p>Work Location: In person</p>

Collections Manager

Naseej

<div><div><div><div><p>Lead high-impact government collections in a leading digital transformation company, working on major technology projects with key public-sector clients across the region.</p><div></div><div><div><div><b><br>
</b></div></div><p>We usually respond within <b>a day</b>
</p></div></div></div></div><div></div><div><div><div><b>Company Description:</b></div><div>
Naseej is a leading technology company committed to harnessing the power of digital transformation in learning &amp; knowledge management by enabling our customers to provide rich experiences for their users and adapt to a dynamic technology landscape while reducing their technical burden enabling them to focus on achieving their strategic objectives. And for almost 36 years, Naseej with its branches all over the MENA region had made many contributions to be one of the market leaders in the fields of E-Learning, Edu-Tech &amp; Digital transformation. Naseej website: <b>https://www.naseej.com/</b></div><div><b>
Job Summary:</b></div><div>
We are seeking an experienced <b>Collections Manager</b> to oversee and manage the collections function, with a strong focus on government and project-based clients. The role involves handling government collections, managing contracts, and ensuring timely and compliant revenue collection. The ideal candidate will have solid experience in government payment processes, project-based collections, and the technology or digital transformation sector.</div><div><b>
Key Responsibilities:</b></div><ul><div><div>
Lead and manage the collections function to ensure effective and timely collection of receivables.</div></div><div><div>
Manage and follow up on collections through government platforms such as <b>Etimad</b> and other official portals.</div></div><div><div>
Handle government payment certificates, invoices, and progress payments in compliance with contractual and regulatory requirements.</div></div><div><div>
Coordinate with government entities, ministries, and project stakeholders to ensure smooth and timely collections.</div></div><div><div>
Ensure collections activities align with contract terms, project milestones, and approved deliverables.</div></div><div><div>
Maintain strong relationships with government clients and key stakeholders.</div></div><div><div>
Monitor collections performance, identify risks, and implement corrective actions when needed.</div></div><div><div>
Prepare periodic collections reports and updates for management.</div></div></ul><div><b>
Requirements</b>:</div><ul><div><div>
Minimum of 5 years of experience in collections.</div></div><div><div>
Strong expertise in collections management and contract administration.</div></div><div><div>
Proven experience working with government entities, ministries, and government-owned companies.</div></div><div><div>
Experience in technology, digital transformation, or project-based environments is highly preferred.</div></div><div><div>
Bachelor&rsquo;s degree in business administration, Finance, Accounting, or a related field.</div></div><div><div>
Arabic (Native), English (Professional working proficiency).</div></div><div><div>
Strong communication, negotiation, stakeholder management, and problem-solving skills.</div></div></ul>
</div></div><div><div><div><div><b>Department</b></div>
<div>Finance
</div><div><b>Locations</b></div>
<div>Riyadh
</div><div><b>Employment type</b></div>
<div>Full-time
</div><div><b>Nationalities that can apply.</b></div>
<div>Saudis
</div></div></div></div><div></div><div><div><div><div><p><b>CONTACT
</b></p><div><b>Atheer Alnasser</b></div>
<div>Regional Talent Acquisition Specialist &ndash; Human Resources &amp; Admin Support
</div></div></div></div></div><p></p><div><div><div><div><div><div>
</div></div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About Naseej</b></h2>
<div><div>Bringing together the latest technological advancement and know-how to support organizations in their digital transformation journey, Naseej offers a comprehensive suite of platforms and services, to empower organizations and enable them to focus on achieving their strategic objectives, fostering innovation, and maximizing productivity in the digital era.</div>
</div></div><div><div><b>Founded in </b>1989
</div><div><b>Co-workers </b>500</div></div></div></div></div><p></p>

Parallon

<p></p><div>This position is incentive eligible.<br>
<br>
<br>
<h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Collections Manager with Parallon, you can be a part of an organization that is devoted to giving back!</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>
Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>
Colleague recognition program<br>
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p><br>
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parallon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Collections Manager to help us reach our goals. Unlock your potential!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p><br>
As the Collections Manager, you will be responsible for assisting the Director in the daily operations of the Collections functions. You are also responsible for guiding the staff in their day-to-day responsibilities, which include mentoring and training them as needed.</p><p><br>
In this role, you will:</p><br>
<p></p><ul><li>
Identify staffing needs and communicate those needs to the Collections Director</li><li>
Review and monitor collection reporting (e.g. EDW Trended Aging Report)
</li><li>Monitor pool inventories to ensure accounts are being worked and resolved in a timely manner.
</li><li>Review and act on high-dollar accounts as directed.
</li><li>Assure productivity of each staff member
</li><li>Review each staff member&rsquo;s productivity and QA monthly and perform annual evaluations</li><li>
Counsel staff with disciplinary, productivity and/or QA issues
</li><li>Work as a liaison between the Collections staff and other SSC staff
</li><li>Resolve issues escalated by patients, Collections staff and other departments</li></ul><p></p><p><br>
What qualifications you will need:</p><br>
<p></p><ul><li>
Bachelor's degree in business or related field required. Equivalent work experience may substitute education requirements</li><li>
Minimum three years&rsquo; experience in related area with two of these years being healthcare management experience OR completion of the Parallon Manager Trainee Program.</li></ul><p></p><p><br>
&quot;</p><p><b>
Parallon</b> provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.</p><p>
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p>
&quot;</p><p></p><p><br>
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>Be a part of an organization that invests in you! We are reviewing applications for our Collections Manager opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!</p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p><p><i>
PAR-AFHP</i></p></div>

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