command center officer

Roads and Transport Authority

<div>
 
 Job Description
 
 
 
 
 JOB PURPOSE
 
 
 
 This role aims to develop governance frameworks and policies for Operational Control Centers (OCCs), enhancing the efficiency and effectiveness of multimodal mobility governance to ensure alignment with the strategic goals of the RTA. It seeks to achieve close collaboration with stakeholders to improve return on investment (ROI). This role involves developing maturity assessment models, preparing key performance indicators (KPIs), and fostering partnerships to ensure the smooth operation of multimodal and multi-agency mobility systems.
 
 
 
 Key Results Accountabilities
 
 
 
 <ul>
 <li>
 Develop a comprehensive multimodal mobility governance framework for the Consolidated Control Centre (ECCD), ensuring alignment with RTA objectives
 </li>
 <li>
 Develop plans for implementing governance policies and processes across Operational Control Centers (OCCs) and Consolidated Control Centre (EC3)
 </li>
 <li>
 Develop and regularly update the governance policies for the Consolidated Control Centre (ECCD) for multimodal mobility based on the approved governance framework
 </li>
 <li>
 Establish key performance indicators (KPIs) and operational performance indicators (OPIs) to regularly evaluate and ensure the effectiveness of governance policies
 </li>
 <li>
 Develop processes and guidelines for effectively implementing the outcomes of governance policies
 </li>
 <li>
 Produce benefits realization reports that quantify the value and impact of the Operational Control Centers (OCCs)
 </li>
 <li>
 Develop and maintain memoranda of understanding (MoUs), service level agreements (SLAs), and operation level agreements (OLAs) that cover effective multimodal mobility functions
 </li>
 <li>
 identify the needs and requirements for integrated operations between operational control centers and the Unified Control Center in multimodal mobility operations
 </li>
 <li>
 Evaluate the current operating model of operational control centers and the Unified Control Center (OCCs/ EC3) to identify gaps and opportunities for improvement
 </li>
 <li>
 Develop an integrated operational framework to ensure integration and data exchange between operational control centers and the Unified Control Center for Multimodal Mobility Operations
 </li>
 <li>
 Develop future objectives for operational control centers and create a strategic roadmap for their implementation.
 </li>
 <li>
 Continuously monitor and improve governance and business policies
 </li>
 <li>
 Conduct training sessions and workshops to ensure effective implementation of new governance strategies and practices
 </li>
 <li>
 Promote the integration of innovative technology to enhance operational capabilities and efficiency
 </li>
 <li>
 Provide professional guidance and mentorship to team members
 </li>
 <li>
 Identify and assist in managing internal and external partners who need to develop and update service agreements and memoranda of understanding
 </li>
 <li>
 Design and implement a comprehensive multimodal and multi-enterprise mobility governance training program
 </li>
 <li>
 Participate in potential proof-of-concepts to enhance the functionality and capabilities of operational control centers
 </li>
 <li>
 Review feasibility studies proposed by operational control centers to ensure alignment with strategic objectives and operational efficiency
 </li>
 <li>
 Prepare international benchmark reports for operational control center services to ensure the adoption of best practices and continuous improvement
 </li>
 <li>
 Create opportunities for collaboration with local, national, and international companies specialized in enhancing operational control center operations
 </li>
 <li>
 Conduct comprehensive assessments to determine the maturity level of operational control centers and identify areas for improvement
 </li>
 <li>
 Support the development, measurement, monitoring, and updating of operational control center maturity objectives. Assist in implementing plans to enhance operational control center maturity levels
 </li>
 <li>
 Contribute to the strategic planning process for multimodal mobility operational control centers, ensuring alignment with the overall RTA objectives
 </li>
 <li>
 Manage resources efficiently to improve performance and impact
 </li>
 <li>
 Comply with RTA policies related to partners, customers, suppliers, and employees, and perform duties and responsibilities in accordance with RTA's Code of Ethics
 </li>
 <li>
 Comply with RTA quality standards and requirements
 </li>
 <li>
 Perform duties and responsibilities as instructed and directed by the Department Manager
 </li>
 <li>
 Comply with the health and safety regulations applied by the Roads and Transport Authority
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education
 
 
 
 # Bachelor&rsquo;s degree in Business Administration, Governance, Transportation Engineering/Computer/ Mechatronics or any related field from a recognized university.
 
 
 # 6 years of experience in the field for Master's degree holders. 8 years of experience in the field for Bachelor's degree holders
 
 
 
 Job Category
 
 
 
 Road and Transport Engineering
 
 
 
 Advertiser
 
 
 
 Roads and Transport Authority
 
 
 
 Department
 
 
 
 Enterprise Command &amp; Control
 
 
 
 Educational-level
 
 
 
 Bachelor
 
 
 
 Required Nationality
 
 
 
 All Nationalities (Priority for UAE National)
 
 
 
 Monthly Salary
 
 
 
 Unspecified
 
 
 
 Schedule-Time
 
 
 
 Full time
 
 
 
 Job Posting
 
 
 
 18/09/2025
 
 
 
 Unposting Date
 
 
 
 30/11/2025
</div>

Senior Specialist - Operational Control Centers Governance

Dubai Careers - A Smart Dubai Initiative

Countrywide Construction

Job OverviewWe are seeking a QC Officer for our Pre-Engineered Building (PEB) Division. The role involves ensuring welding quality, dimensional accuracy, and overall compliance. The position requires strong knowledge of fabrication processes, welding standards, and quality inspection methods to maintain the structural integrity and safety.Skills &amp; Competencies<ul><li>Strong knowledge of welding processes.</li><li>Familiarity with steel fabrication standards and PEB structures.</li><li>Ability to read and interpret engineering drawings and welding symbols.</li><li>Attention to detail with strong quality control and inspection skills.</li><li>Good communication and reporting abilities.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to work under pressure and meet project timelines.</li></ul>Qualifications<ul><li>Diploma/Degree in Mechanical, Metallurgical, or Civil.</li><li>Welding Inspector certification is a plus.</li><li>Minimum 2 years&rsquo; experience in welding quality control, preferably in PEB or steel fabrication industry.</li></ul>Key Responsibilities<ul><li>Ensure compliance with approved drawings, welding procedures, and material specifications.</li><li>Inspect and verify welding quality and dimensions of columns, rafters, and other PEB members.</li><li>Conduct visual inspections and dimensional checks during and after welding.</li><li>Prepare and maintain quality inspection reports and documentation.</li><li>Monitor adherence to safety standards and quality guidelines in fabrication shop.</li><li>Coordinate with production and engineering teams to address non-conformities.</li><li>Recommend corrective and preventive measures for quality improvement.</li><li>Support external audits and client inspections when required.</li><li>Final Inspection and Quality Assurance.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

QC Officer

<div>
 
 Job Description
 
 
 
 
 JOB PURPOSE
 
 
 
 The role aims to ensure the smooth and safe operation of the Road and Transportation network in the Emirate
 
 
 of Dubai by managing the EC3 systems linked to the operational control centers within the RTA. It also involves
 
 
 implement all operational procedures taken by these centers in accordance with relevant approved policies and
 
 
 procedures.
 
 
 
 Qualifications
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Diploma/Bachelor&rsquo;s degree in Business Administration or equivalent from an accredited university.
 </li>
 <li>
 Diploma: 5 years
 </li>
 <li>
 Bachelor&rsquo;s: 0-2 Practical experience in the field of operational control centers in the road and transportation network or a similar work environment is preferred
 
 
 </li>
 </ul>
 
 Job Category
 
 
 
 Administration
 
 
 
 Advertiser
 
 
 
 Roads and Transport Authority
 
 
 
 Department
 
 
 
 Enterprise Command &amp; Control
 
 
 
 Educational-level
 
 
 
 Bachelor
 
 
 
 Required Nationality
 
 
 
 UAE Only
 
 
 
 Monthly Salary
 
 
 
 Unspecified
 
 
 
 Schedule-Time
 
 
 
 Full time
 
 
 
 Job Posting
 
 
 
 11/09/2025
 
 
 
 Unposting Date
 
 
 
 11/10/2025
</div>

Senior Operator - Enterprise Command & Control Center Operations

<div>***U.S. Citizenship Required***
Why join our team?
With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job &ndash; it's a calling, and we believe in doing what you love and loving what you do.
Don&rsquo;t take our word for it. The external &ldquo;Great Place To Work&rdquo; survey found that:
<ul><li>The USO is a Certified Great Place to Work 2023-2024</li>
<li>93% feel good about the ways we contribute to the community.</li>
<li>93% are proud to tell others they work here.</li>
<li>88% feel their work has special meaning: this is not &quot;just a job.&quot;</li>
<li>89% feel that when you join the company, you are made to feel welcome.</li>
<li>91% feel people here are treated fairly regardless of their race.</li>
<li>87% feel people here are treated fairly regardless of their gender.</li>
</ul>
The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.
Principal Duties and Responsibilities (*Essential Duties)
<ul><li>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*</li>
<li>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*</li>
<li>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*</li>
<li>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*</li>
<li>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*</li>
<li>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*</li>
<li>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*</li>
<li>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*</li>
<li>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*</li>
<li>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*</li>
<li>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*</li>
<li>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports &ndash; e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*</li>
<li>May be required to operate a USO or personal motor vehicle.</li>
<li>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</li>
</ul>
Job Specifications
<ul><li>High School Diploma or equivalent.</li>
<li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li>
<li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li>
<li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li>
<li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li>
<li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li>
<li>Ability to achieve desired results while working collaboratively in a team environment.</li>
<li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li>
<li>Willingness and ability to work non-standard hours as needed.</li>
<li>General knowledge of military community preferred.</li>
<li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver&rsquo;s license.</li>
<li>Ability to obtain and maintain a valid United States passport and valid foreign driver&rsquo;s license* (in applicable locations/regions)</li>
<li>Must be a strong advocate of the USO&rsquo;s mission.</li>
</ul>
Details
<ul><li>This position is located at Al Udeid Air Base in Qatar.</li>
<li>U.S. Citizenship Required</li>
<li>Resume and cover letter are required for full consideration.</li>
<li>Background check &ndash; education, criminal and driving required.</li>
<li>The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.</li>
</ul>
If that&rsquo;s not enough to convince you, here are some direct quotes from employees:
<ul><li>The organization truly cares about the people who work here.</li>
<li>I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.</li>
<li>There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.</li>
<li>Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.</li>
<li>The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.</li>
<li>The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.</li>
</ul>
#theUSO
Apply today. Join the mission. Join Team USO.
***U.S. Citizenship Required***</div>

Center Operations Specialist

Crypto.com

<div>
 
 
 We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.
 
 
 
 
 
 
 But it doesn't stop there...
 
 
 
 
 
 In another bold move, Crypto.com acquired Nadex (North American Derivatives&nbsp;Exchange) who were founded in 2008 and is the premier US exchange for binary&nbsp;options, call spreads, and knock-outs, offering secure and innovative ways to&nbsp;participate in the markets. We are regulated by the Commodity Futures Trading&nbsp;Commission (CFTC) as a registered DCO and DCM.
 
 
 
 
 
 The North American Derivatives Exchange (NADEX), a wholly owned subsidiary of&nbsp; Crypto.com, is fully regulated Chicago-based derivatives Exchange. It is unique in&nbsp;its offering, as it is the first exchange where retail investors can become members&nbsp;of an exchange directly, without the need for a broker. On the Nadex exchange, we&nbsp;list innovative capped-risk derivatives contracts on a wide range of global financial markets.
 
 
 
 
 
 
 About the role
 
 
 
 
 We are seeking a highly skilled Incident Commander to join our operations team. This role is critical in ensuring the stability, resilience, and continuous availability of our trading and financial platforms. The Incident Commander will lead the management of high-severity incidents, drive root cause analysis, enforce SLAs, and ensure operational readiness through automation, disaster recovery, and business continuity planning.
 
 
 
 
 
 
 
 You will be responsible for end-to-end Incident &amp; Problem Management, overseeing command during outages, and partnering closely with engineering, infrastructure, and business stakeholders.
 
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 <ul>
 <li>
 Lead IT Incident &amp; Problem Management, acting as Incident Commander for major outages, driving resolution, RCA, and preventive actions
 </li>
 <li>
 Manage SLAs and service reporting, including availability, downtime, risk, and customer satisfaction metrics
 </li>
 <li>
 Oversee ITSM tools and CMDB data integrity, ensuring accurate service governance
 </li>
 <li>
 Drive safe deployments via CAB participation, release washups, and continuous improvement initiatives
 </li>
 <li>
 Support automation, monitoring, and alerting to reduce MTTR and improve operational efficiency
 </li>
 <li>
 Develop and test Disaster Recovery and Business Continuity Plans across IT and business units
 
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 8+ years of experience in&nbsp;
 
 Incident Management, Problem Management, and IT Operations
 
 &nbsp;within fintech, banking, or trading environments
 </li>
 <li>
 Proven experience as&nbsp;
 
 Major Incident Manager/Incident Commander
 
 &nbsp;handling real-time high-severity events
 </li>
 <li>
 Strong knowledge of ITIL processes (Incident, Problem, Change, Knowledge, Configuration Management)
 </li>
 <li>
 Hands-on experience with ITSM tools (ServiceNow, JSM, HPSM, CMDB)
 </li>
 <li>
 Experience in&nbsp;
 
 reporting &amp; analytics
 
 &nbsp;(availability, SLA compliance, RCA trends)
 </li>
 <li>
 Excellent communication and stakeholder management skills; ability to lead under pressure
 </li>
 <li>
 Good understanding of high-level architecture in software as well infrastructure
 
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications
 
 <ul>
 <li>
 Knowledge of trading systems, order management platforms, or exchanges
 </li>
 <li>
 Experience in running splunk queries, understanding basic troubleshooting
 </li>
 <li>
 ITIL v3/v4 certification or equivalent
 </li>
 <li>
 Prior experience in global&nbsp;
 
 24x7 financial services environments
 
 </li>
 <li>
 Prefers working in night shift
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Life @ Crypto.com
 
 
 
 
 
 Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
 
 
 Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
 
 
 Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
 
 
 Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
 
 
 One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
 
 
 Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
 
 
 Aspire career alternatives through us - our internal mobility program offers employees a new scope.
 
 
 Work Perks: crypto.com visa card provided upon joining
 
 
 
 
 
 Are you ready to kickstart your future with us?
 
 
 
 
 
 Benefits
 
 
 
 
 
 Competitive salary
 
 
 Attractive annual leave entitlement including: birthday, work anniversary
 
 
 Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
 
 
 Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
 
 
 Work Perks: crypto.com visa card provided upon joining
 
 
 
 
 
 Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
 
 
 
 
 
 
 
 
 About Crypto.com:
 
 
 
 
 
 Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet&trade;. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
 
 
 
 
 
 Learn more at https://crypto.com.
 
 
 
 
 
 Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
 
 
 
 
 
 Personal data provided by applicants will be used for recruitment purposes only.
 
 
 
 
 
 Please note that only shortlisted candidates will be contacted.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

Incident Commander

Search 10000+ Command center officer jobs near you this October. New roles added regularly across leading industries. Apply today.

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