commercial account manager

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 As a Commercial Account Manager, you will work with growing and strategically important customers. Professionals in this role generally build on their SMB experience, handling larger, more complex accounts that require a nuanced understanding of the Motive platform and the customer&rsquo;s operational challenges. We are looking for individuals with a track record of success, strong motivation, exposure to US customers, and a commitment to refining their sales and account management skillset.
 
 
 A successful Commercial Account Manager is coachable, receptive to feedback, has a willingness to learn, and is open to embracing continuous improvement. Strong interpersonal skills, a strong technical aptitude, and a high attention to detail are essential. Because of the collaborative nature of our Sales team, a win-as-a-team mentality is a must. Expect a fast-paced, quota-driven environment where adaptability is key.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Develop strong executive relationships and a deep understanding of your commercial clients&rsquo; businesses in order to identify opportunities for growth and expansion.
 </li>
 <li>
 Conduct thorough needs analysis to align customer pain points with the Motive solution.
 </li>
 <li>
 Perform compelling product demos tailored to the unique needs of your commercial accounts.
 </li>
 <li>
 Collaborate with cross-functional teams&mdash;customer success, support, product specialists, sales engineers, analytics, and more&mdash;to optimize growth opportunities for your customers.
 </li>
 <li>
 Manage contract renewals and minimize churn, ensuring maximum revenue retention through proactive communication and strategic account planning.
 </li>
 <li>
 Proactively resolve issues by identifying root causes, determining the best course of action, and implementing solutions.
 </li>
 <li>
 Strategically plan to meet and exceed sales goals and revenue quotas.
 </li>
 <li>
 Deepen your understanding of the Motive platform and market trends to provide consultative insight to customers and internal teams.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree (preferably an overseas degree from US/UK/Canada) and/or in-depth exposure to US/Canada/UK B2B customers.
 </li>
 <li>
 4+ years of relevant or transferable work experience (post a higher education degree).
 </li>
 <li>
 Demonstrated success in an end-to-end sales or account management environment, including complex deal management.
 </li>
 <li>
 Effective leadership or influencing skills with the capacity to manage both internal stakeholders and customer executives.
 </li>
 <li>
 Strong relationship-building skills with the ability to engage decision-makers by understanding their business challenges and mapping them to Motive&rsquo;s offerings.
 </li>
 <li>
 Excellent communication skills for presenting, negotiating, and overcoming objections in a consultative environment.
 </li>
 <li>
 Proven experience managing contract renewals and mitigating churn to drive revenue retention.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here .
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Commercial Account Manager

Higginbotham

<div>Position Summary: The Commercial Lines Account Manager provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts.

Supervisory Responsibilities: None

Essential Tasks:
<ul>
<li>Collectively plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines</li>
<li>Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly</li>
<li>Generating premium allocations for clients; advanced Microsoft Excel proficiency</li>
<li>Negotiating rate terms and conditions with Carriers on behalf of clients</li>
<li>Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.)</li>
<li>Prepares necessary proposals, summaries of insurance and applications, submits them to appropriate insureds and carriers, obtains clients&rsquo; signatures on all applications, follows up to ensure timely responses, all in conjunction with Producer</li>
<li>Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards</li>
<li>Consults, informs and educates audit procedures to clients in conjunction with producer</li>
<li>Set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities</li>
</ul>
Core Competencies:
<ul>
<li>Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner</li>
<li>Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly</li>
<li>Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences</li>
<li>Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively</li>
<li>Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals</li>
<li>Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction</li>
<li>Dependability: Acknowledgment of the importance of being present and punctual.</li>
<li>Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome</li>
<li>Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously</li>
<li>Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment</li>
</ul>
Experience and Education:
<ul>
<li>3-5 years of Commercial Property &amp; Casualty Insurance experience required</li>
</ul>
Licensing and Credentials:
<ul>
<li>Active General Lines or Property &amp; Casualty License required</li>
</ul>
Systems:
<ul>
<li>Proficient with Microsoft Excel, Word, PowerPoint, and Outlook</li>
<li>Applied Epic experience strongly preferred, but knowledge of similar Account Management System (AMS) is acceptable</li>
</ul>
Location:
<ul>
<li>This is an in office role in Cincinnati, OH</li>
</ul>
Perks &amp; Benefits:
<ul>
<li>Generous employee benefits package which includes a robust wellness program</li>
<li>Employee Ownership Opportunities</li>
<li>Career progression opportunity &ndash; the potential for growth within the company</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to lift 25 pounds</li>
<li>Repeated use of sight to read documents and computer screens</li>
<li>Repeated use of hearing and speech to communicate on telephone and in person</li>
<li>Repetitive hand movements, such as keyboarding, writing, 10-key</li>
<li>Walking, bending, sitting, reaching and stretching in all directions</li>
</ul>
Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact our team members or send unsolicited potential placements.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Commercial Lines Account Manager

Gregory & Appel Insurance

<div>Job Description: 
 
Shift: First Shift 
Are you a detail-oriented insurance professional who thrives on building client relationships and delivering outstanding service? At Gregory &amp; Appel, we are looking for a local Commercial Lines Account Manager (AM) to join our growing Indianapolis team. This is a great opportunity to work alongside top industry leaders, support meaningful clients, and advance your career with a company that invests in you and your community.

As a Commercial Lines Account Manager, you will play a vital role in helping clients protect what matters most. 
Experience and Skills:
What You&rsquo;ll Do<ul><li>
Manage client accounts, identifying coverage gaps and recommending solutions</li><li>
Support Producers with new/renewal business, proposals, quotes, and policy accuracy</li><li>
Handle service requests (certificates, endorsements, audits, cancellations) promptly</li><li>
Deliver exceptional client service with a fast, professional response</li></ul>
What We&rsquo;re Looking For<ul><li>
Property &amp; Casualty license and 3+ years of commercial insurance service experience</li><li>
Strong knowledge of insurance products, markets, and underwriting</li><li>
Excellent communication, organization, and client service skills</li><li>
Professional designations (CIC, CPCU, CRM, CISR, ARM) preferred</li><li>
Applied Epic experience preferred but not a deal breaker</li></ul> 

Job Benefits:
Why You'll Love Working Here<ul><li>
Flexible PTO, extended holiday weekends &amp; hybrid/remote options</li><li>
Medical, Dental, Vision, Life Insurance &amp; 401(k) with match</li><li>
Tuition reimbursement &amp; professional development support</li><li>
A culture that values diversity, community giving (10% of profits donated), and employee growth.</li><li>
A people-first culture with Belonging, Giving, Innovation, Growth, Insight that serve as our agency&rsquo;s Guiding Principles.</li><li>
Competitive pay and benefits with flexibility and balance.</li><li>
Hybrid work schedule: Tuesday&ndash;Thursday in-office, with flexibility on Mondays and Fridays</li></ul>
Join a team that invests in you, supports your success, and makes a difference in the community.
Apply today to grow with Gregory &amp; Appel! 
 
From: Gregory &amp; Appel Insurance</div>

Commercial Lines Account Manager- Indianapolis

Insurance Office of America

<div>Description
Job Description: 

Job Description 
Title: Account Manager - Commercial Lines
Fully Remote (Eastern or Central Time Zone candidates) | Supporting: Charleston, SC | Book Focus: General, Construction, Contractors 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 
 
Key Responsibilities:<ul><li>
Technical Competence: Maintain technical competence and industry expertise.</li><li>
Team Leadership: Direct daily activities of the account management team.</li><li>
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</li><li>
Policy Management: Manage policy expirations and renewals.</li><li>
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.</li><li>
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.</li><li>
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</li><li>
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.</li><li>
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.</li><li>
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</li><li>
Policy Compliance: Stay updated on company policies and procedures.</li><li>
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.</li><li>
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
 
Ideal Candidate Qualifications:<ul><li>
3+ years of commercial lines account management experience, or 5+ years in the insurance industry</li><li>
Thorough knowledge of insurance brokerage and client needs</li><li>
Required active property &amp; casualty licensing; professional designation (CIC or equivalent) preferred</li><li>
Strong analytical, problem-solving, and decision-making skills</li><li>
Exceptional customer service, communication, multitasking, and organizational skills</li><li>
Proficiency in MS Office (Outlook, Word, Excel)</li><li>
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li>
Competitive salaries and bonus potential</li><li>
Company-paid health insurance</li><li>
Paid holidays, vacations, and sick time</li><li>
401K with employer match</li><li>
Employee stock plan participation</li><li>
Professional growth and career progression opportunities</li><li>
Respectful culture and work/family life balance</li><li>
Community service commitment</li><li>
Supportive teammates and a rewarding work environment</li></ul> 
 
What to Expect (Application Process):<ul><li>
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range 
Pay For Transparency Salary Information 
The expected pay range for this position is $60K to $90K per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

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