commercial collections specialist

Astra Tech

<div>
 
 
 
 Role Summary
 
 
 
 
 
 
 
 We are looking for a
 
 Business Analyst &ndash; Collections
 
 to drive data-led insights and strategies across our lending and collections functions. The role will focus on analyzing portfolio performance, identifying trends and risks, and developing actionable recommendations to improve recovery, reduce credit risk, and enhance operational efficiency. You will collaborate with cross-functional teams to translate data into strategy and support the design and optimization of collection processes.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Analyze data across the credit lifecycle to identify trends, risks, and opportunities in collections performance.
 </li>
 <li>
 Develop and maintain dashboards, reports, and KPIs to monitor portfolio health and recovery effectiveness.
 </li>
 <li>
 Partner with stakeholders in Credit, Collections, Risk, and Operations to define business requirements and translate them into actionable insights.
 </li>
 <li>
 Support the design and implementation of collection strategies and delinquency management frameworks.
 </li>
 <li>
 Conduct root cause analyses of portfolio performance issues and recommend corrective measures.
 </li>
 <li>
 Leverage BI and analytics tools (SQL, Power BI, Tableau, etc.) to generate insights and automate reporting.
 </li>
 <li>
 Ensure adherence to internal policies, regulatory guidelines, and industry best practices.
 </li>
 </ul>
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Proven experience as a
 
 Business Analyst
 
 within lending, credit, or collections functions.
 </li>
 <li>
 Strong understanding of the
 
 credit lifecycle
 
 , loan products, and collection processes.
 </li>
 <li>
 Hands-on expertise with
 
 BI and data analytics tools
 
 such as SQL, Power BI, and Tableau.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 </li>
 <li>
 Strong stakeholder management and collaboration abilities.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Finance, Economics, or a related field
 
 .
 </li>
 <li>
 Experience in
 
 fintech, banking, or NBFC
 
 environments preferred.
 </li>
 <li>
 Familiarity with
 
 credit bureau data
 
 and regulatory frameworks is an advantage
 </li>
 </ul>
 
 
</div>

Business Analyst – Collections

VeriPark

<div>
 
 We enable financial institutions to become AI-first digital leaders.
 
 
 
 
 
 As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.
 
 
 
 
 
 We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.
 
 
 
 
 
 We are looking for a Cash Collection Specialist to manage the company&rsquo;s accounts receivables across the Kingdom of Saudi Arabia with 3+ years of Experience.
 
 
 
 
 
 
 
 
 
 
 What you will be doing :
 
 
 
 
 
 
 
 
 
 
 &bull; Actively manage and follow up on all open receivables and overdue accounts across key clients in the KSA region.
 
 
 &bull; Maintain daily communication (calls, emails, visits) with customer accounts departments to ensure timely payment.
 
 
 &bull; Escalate promptly and strategically to clients&rsquo; senior finance/procurement stakeholders where delays persist.
 
 
 &bull; Track and report collection status, risk accounts, aging analysis, and recovery progress.
 
 
 &bull; Coordinate with internal teams (Sales, Delivery, Legal) to resolve disputes or bottlenecks delaying payments.
 
 
 &bull; Ensure customers follow agreed payment milestones and enforce payment terms as per signed contracts/SOWs.
 
 
 &bull; Regularly review and update customer contact lists, payment behavior records, and credit history.
 
 
 &bull; Recommend actions such as suspension of services or legal follow-up for chronic defaulters, with management approval.
 
 
 &bull; Prepare and present weekly cash collection dashboards to management with collection forecasts and actions taken.
 
 
 &bull; Support the finance team with audit, reconciliation, and documentation as needed.
 
 
 
 
 
 
 
 
 
 
 
 
 
 Skills / Requirements :
 
 
 
 
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or related field.
 
 
 &bull; 3+ years of experience in accounts receivable or cash collection, preferably in the IT / enterprise software or B2B services sector.
 
 
 &bull; Fluent in Arabic and English &ndash; written and spoken.
 
 
 &bull; Strong knowledge of KSA financial and invoicing practices, especially in large enterprises and public sector.
 
 
 &bull; Excellent negotiation and communication skills with a strong personality and assertiveness.
 
 
 &bull; Experience in using ERP/CRM systems like Microsoft Dynamics
 
 
 &bull; Ability to handle high-pressure and manage multiple stakeholders across various accounts.
 
 
 &bull; Highly proactive and persistent &ndash; doesn&rsquo;t wait for reminders to follow up.
 
 
 &bull; Aggressive yet professional demeanor with a clear goal to get paid on time.
 
 
 &bull; Organized and detail-oriented with strong follow-through.
 
 
 &bull; Confident to speak directly with C-level finance and procurement contacts.
 
 
 &bull; Strong commercial acumen and understanding of B2B contract terms.
 
 
 
 
 
 
 
 What we are offering:
 
 
 
 
 
 
 <ul>
 <li>
 
 Rewards Beyond the Job:
 
 Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you!
 </li>
 <li>
 
 Birthday Leave, Because You Matter:
 
 We value your special moments! Take the day off on your birthday and treat yourself.
 </li>
 <li>
 
 Global Impact, Cutting-Edge Tech:
 
 Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.
 </li>
 <li>
 
 Unleash Your Potential:
 
 Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
 </li>
 <li>
 
 Diverse, Vibrant Community:
 
 Be part of a dynamic environment that values diversity and inclusivity.
 </li>
 <li>
 
 Together Culture:
 
 Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update &amp; align yourself.
 </li>
 </ul>
 
 
 
 
 
 About VeriPark:
 
 
 
 
 
 
 We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.
 
 
 With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.
 
 
 
 
 
 https://www.veripark.com
 
</div>

Cash Collection Specialist

The Coast Partnership Ltd

Key underwriter positions with a city based Specialist lender who has gained a reputation for " a family feel within the office" and a huge level of success. Due to a recent influx of quality business and a pro-active new management team, they are keen to hire a number of experienced Commercial Mortgage Underwriters to work in smart City offices.Key Responsibilities:Manage a pipeline of Non Regulated Bridging loan cases and prioritise accordingly. Underwrite loan applications within company lending criteria by making quality lending decisions.<ul><li>Be vigilant when working on cases and refer where necessary to the appropriate person.</li><li>Maintain a high level of communication at all times with interested parties including brokers, applicants, surveyors and solicitors.</li><li>Maintain a high level of customer service with those internally and externally.</li><li>Work closely with other departments within the company including sales, compliance, finance and collections.</li><li>Think outside the box and be proactive when suggesting ways to overcome potential problems, whilst ensuring that there is no additional risk to the company.</li><li>Maintain oversight of a loan post completion and follow up on any offer conditions prior to handing the loan to collections.</li><li>Keep up to date with current best practice and regulatory requirements.</li><li>Represent the company at events as required</li></ul>Key Competencies:Experience of bridging Loan underwriting products .The role is fully office based and offers a competitive salary and supporting package.

Bridging Underwriter

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 

 About the Role 
 
 We&rsquo;re on the lookout for a Collections Specialist to join our growing Risk &amp; Collections team in the UAE. If you&rsquo;re passionate about fintech, customer experience, and smart recovery strategies, this is your chance to be part of a company that's reshaping the future of finance.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3><div> 
Account Management</div><ul>
<li>Manage delinquent accounts based on segmentation and performance data.</li>
<li>Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.</li>
<li>Maintain strong governance and control frameworks to minimize risk.</li>
</ul><div> 
Customer Dispute Resolution</div><ul>
<li>Track and resolve customer disputes related to payments or services.</li>
<li>Collaborate with internal teams for timely, fair, and customer-centric solutions.</li>
</ul><div> 
Customer Communication</div><ul>
<li>Ensure effective and professional communication to maximize recoveries while preserving the customer experience.</li>
<li>Handle customer interactions across various digital channels.</li></ul><div></div><h3 class="jobSectionHeader"> 
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
2&ndash;3 years of collections or recovery experience, preferably in digital banking or fintech.</li>
<li>Strong knowledge of UAE regulations and debt collection best practices.</li>
<li>Experience with collection agencies, digital tools, and performance reporting.</li>
<li>Excellent communication, problem-solving, and stakeholder management skills.</li>
<li>Ability to balance empathy with commercial impact in customer conversations.</li></ul> 
<div></div>
<h3 class="jobSectionHeader">
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Collection Specialist

Harnham - Data & Analytics Recruitment

COLLECTIONS STRATEGY MANAGER LONDON- HYBRID UP TO £100,000 This fast-growing FinTech is on the hunt for a Collections Strategy Manager to help shape how they engage with customers and recover debt THE ROLE As Collections Strategy Manager, you'll sit at the heart of commercial decision-making - bridging credit risk, data, and operations. You'll be responsible for designing, testing, and implementing collections and recoveries strategies that balance performance with customer experience. You'll work closely with data scientists, product managers, and credit teams to: <ul> <li>Build, monitor, and evolve collections strategies and segmentation models</li><li>Use data and MI to identify performance trends and improvement opportunities</li><li>Develop and test new contact strategies across digital and traditional channels</li><li>Partner with analytics and engineering teams to enhance automation and decisioning tools</li><li>Support regulatory compliance (CONC, FCA) while driving commercial outcomes</li></ul> REQUIREMENTS <ul> <li>Proven experience in collections or recoveries strategy (ideally in consumer lending, auto finance, or FinTech)</li><li>Strong understanding of credit risk lifecycle and performance metrics</li><li>Proficiency with SQL / SAS / Python (hands-on analysis experience)</li></ul>

Collections Strategy Manager

Waste Connections

WASTE CONNECTIONS, Inc. (NYSE: WCN) - We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 39 states and 6 Canadian Provinces. We, 15,000+ employees, foster a work culture of Servant Leadership. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.Waste Connections has an immediate opening for Credit and Collections Specialist at our Penn Waste site in Manchester, PA . In this position you will be responsible for providing effective, accurate, and efficient research of delinquent customer accounts. Must enjoy researching! This role will also handle foreclosure recoveries - prepare and submit account breakdowns. With training, prepare and file civil suits, posting, verifying, and maintaining data until each individual case is satisfied. Excellent communication skills to handle various customers' personalities. JOB RESPONSIBILITIES: <ul><li>Must have the ability to continually focus on all areas of a project or task, no matter how small and complete in a timely manner. Strong attention to detail required. </li><li>Extensively research individual customer past due accounts in efforts to resolve.</li><li>Accurate posting of fees and maintenance of assigned customer accounts.</li><li>Handle inbound and outbound calls in a professional and courteous manner.</li><li>Negotiation skills for our payment arrangements policy.</li><li> Provides proactive information to Manager when issues arise, by identifying the root cause and provide recommendations on an action plan to follow. </li><li>Schedule auto dialer for residential and commercial calls.</li><li>Learn and utilize our customer database Trux.</li><li>Provide weekly reports utilizing Excel. Must be proficient in Excel.</li><li>Cross -train in accounts receivables and other tasks as assigned.</li><li>Assist with unclaimed property research for customer refunds.</li><li>Use of analytical skills to locate misapplied payments and customer discrepancies. Must enjoy problem solving.</li><li>Collection efforts on accounts in Foreclosure.</li><li>Process aging accounts to 3rd party collections. Accurately maintain collections tracker.</li><li>Process timely and accurate filing of civil complaints.</li><li> With training, prepare judgment paperwork for enrollment and/or writ of execution.</li><li> With training, in rare occasions, attend and professionally represent at Magistrate District Court hearings when needed. (during workday).</li></ul> WHAT WE'D LIKE YOU TO HAVE: <ul><li>Must enjoy research to locate needed data.</li><li>Strong verbal and written communication skills</li><li>Proficient skills in Microsoft Office, including Word, Excel and Outlook required.</li><li>Cash Management</li><li>AR/Banking Experience</li></ul> Apply today and Connect with Your Future! We offer excellent benefits including medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Credit and Collections Specialist

Macrise Tech Solutions

Job Title: Medical Billing &amp; Collections Specialist Location: Wapda Town, Lahore (if you want to include location)We are seeking a highly organized and detail-driven Medical Billing &amp; Collections Specialist to join our healthcare revenue cycle team. The ideal candidate will be responsible for accurately preparing insurance claims, managing patient billing, and ensuring timely payment collection. This role requires strong analytical skills, attention to detail, and effective communication with patients, insurance payers, and internal teams to support smooth billing operations and maintain strong cash flow.Key ResponsibilitiesMedical Billing<ul><li>Prepare and submit timely and accurate insurance claims and patient invoices.</li><li>Review all claims for accuracy, correct coding, and compliance with payer and regulatory guidelines.</li><li>Maintain organized and up-to-date billing records within the practice management system.</li><li>Process adjustments, credit memos, and payments accurately.</li><li>Verify and update patient demographics and insurance details regularly.</li><li>Generate monthly billing statements and custom Revenue Cycle Management (RCM) reports.</li><li>Assist the accounting team with reconciliations and month-end reporting.</li><li>Identify and recommend improvements to enhance billing accuracy and workflow efficiency.</li></ul>Collections<ul><li>Follow up proactively on outstanding insurance claims and patient balances to secure timely payments.</li><li>Manage and monitor Accounts Receivable (A/R) aging reports with focus on overdue accounts.</li><li>Coordinate with insurance providers to resolve delays, underpayments, and denials.</li><li>Handle patient billing inquiries professionally and set up payment arrangements when appropriate.</li><li>Work with patient services and billing teams to address complex collection cases.</li><li>Document all collection activities, communication, and follow-ups accurately in the system.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Wapda Town: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Willing to work the night shift?</li></ul>Experience:<ul><li>Medical Billing: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Claims & Collections Specialist – Medical Billing

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