commercial director

People Group Arabia

<div>
 
 
 Commercial Director &ndash; Post Contract | Riyadh, KSA
 
 
 
 
 
 
 We are seeking an accomplished
 
 Commercial Director (Post Contract)
 
 to join our leadership team on a
 
 landmark mixed-use real estate development in Riyadh
 
 .
 
 
 
 
 
 This is a key strategic role, responsible for leading the
 
 post-contract commercial management
 
 of a large-scale, high-profile project that is shaping the future of urban living in Saudi Arabia.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead all
 
 post-contract commercial activities
 
 across multiple project components, ensuring value delivery, cost control, and contractual compliance.
 </li>
 <li>
 Oversee
 
 contract administration, claims, variations, change management
 
 , and
 
 commercial reporting
 
 .
 </li>
 <li>
 Manage and mentor a multidisciplinary commercial team, ensuring alignment with project goals and best practices.
 </li>
 <li>
 Work closely with project leadership, consultants, and contractors to ensure transparent communication and efficient contract execution.
 </li>
 <li>
 Provide expert advice on
 
 commercial strategy, risk management
 
 , and
 
 financial performance
 
 .
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 
 Fluent in Arabic and English
 
 (spoken and written).
 </li>
 <li>
 
 Proven experience in post-contract commercial management
 
 , ideally on large-scale
 
 real estate or mixed-use developments
 
 .
 </li>
 <li>
 Minimum of
 
 12+ years&rsquo; experience
 
 in commercial, contracts, or quantity surveying roles, with at least 5 years in a leadership capacity.
 </li>
 <li>
 MRICs accredited
 </li>
 <li>
 Strong understanding of
 
 FIDIC contracts
 
 , project governance, and cost control principles.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Quantity Surveying, Construction Management, or a related field
 
 ; RICS or equivalent professional accreditation preferred.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 This is an opportunity to be part of a
 
 flagship real estate project
 
 in the heart of Riyadh &mdash; contributing to one of the most ambitious urban transformation programs in the region. You&rsquo;ll work alongside industry leaders, shape commercial strategy, and make a lasting impact on a world-class development.
 
 
 
 
 
 📍
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 💼
 
 Position:
 
 Commercial Director &ndash; Post Contract
 
 
 🌐
 
 Sector:
 
 Real Estate Development | Mixed-Use Projects
 
 
 
 
 
 If you&rsquo;re an
 
 Arabic-speaking Commercial Director
 
 with strong
 
 post-contract expertise
 
 and a passion for delivering excellence, we&rsquo;d love to hear from you.
 
 
 
 
 
 👉 Apply now or reach out via direct message for a confidential discussion.
 
 
 
 
 
 #Hiring #CommercialDirector #RealEstate #PostContract #RiyadhJobs #Construction #MixedUseDevelopment #CommercialManagement #SaudiArabia #Leadership
 
</div>

Commercial Director

Hilton

<div>Commercial Director
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
 
 
What will I be doing? 
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
<ul><li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Acciona Facility Middle East

Job SummaryThe Commercial Director will lead the commercial strategy and operations of the railway company, driving revenue growth, market expansion, and customer satisfaction across all segments (B2B and B2C). This senior leadership role combines strategic oversight with hands-on management of pricing, sales, marketing, customer service, and digital engagement to ensure the company&rsquo;s long-term commercial success.Key Responsibilities:Strategy &amp; Revenue Management<ul><li>Develop and implement comprehensive commercial strategies aligned with the company&rsquo;s growth and profitability goals.</li><li>Lead demand studies and market research to forecast passenger trends and identify new business opportunities, including routes, services, and partnerships.</li><li>Design and manage dynamic pricing models and fare strategies to optimize yield and load factors.</li><li>Monitor and analyze key performance indicators related to revenue, profitability, and customer satisfaction, ensuring data-driven decision-making.</li></ul>Sales &amp; Channels<ul><li>Drive all B2B commercial initiatives, negotiating and securing contracts with corporate clients, tour operators, and public-sector entities.</li><li>Oversee B2C sales through digital platforms, physical stations, and third-party distribution channels to maximize reach and conversion.</li><li>Manage Contact Center operations, ensuring exceptional service delivery, efficient handling of customer inquiries, and seamless integration with sales and marketing campaigns.</li></ul>Customer Experience, Digital Engagement &amp; Incident Management<ul><li>Lead the company&rsquo;s customer service and claims management framework, ensuring prompt resolution and continuous service improvement.</li><li>Oversee digital engagement strategies and social media platforms to strengthen brand reputation, enhance communication, and support marketing activities.</li><li>Champion a customer-centric culture across all commercial departments, ensuring that service excellence is embedded in every touchpoint.</li><li>Lead the operational response to major incidents, ensuring transparent communication, swift recovery, and effective long-term solutions.</li></ul>Education &amp; Experience<ul><li>Master&rsquo;s degree (preferred) or Bachelor&rsquo;s degree (minimum) in Business Administration, Economics, Marketing, Engineering, or a related field.</li><li>Minimum of 20 years of progressive commercial experience, including 10 years in senior leadership roles and at least 3&ndash;5 years as a Commercial Director or Head of Commercial&mdash;ideally within the railway or transport industry.</li><li>Proven record of driving significant revenue growth, market expansion, and operational excellence.</li></ul>Interested applicants can send their CV to anayre@acciona.com or send a Whatsapp message to +974 70822906Job Types: Full-time, Permanent

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
Job Description:
Commercial Director
Abu Dhabi, UAE
We are seeking an exceptional Commercial Director to join our project leadership team for a prestigious portfolio of large-scale infrastructure projects for a major Abu Dhabi developer. As a senior member of the Project Management Consultancy (PMC), you will provide executive oversight for all commercial and contractual aspects of the portfolio and safeguard the commercial interests of both our client and our organization, driving value, compliance, and operational excellence across the portfolio.
The Commercial Director will manage the entire commercial lifecycle of the projects, from procurement and contract formation through to final account settlement. This role requires directing and overseeing the commercial performance of multiple project teams, supervision consultants, and contractors to ensure the portfolio is delivered within budget and in full compliance with all contractual obligations.
What You&rsquo;ll Be Doing:<ul><li>
Develop and implement the portfolio-wide commercial strategy, policies, and procedures to optimize project profitability and mitigate risk.</li><li>
Provide high-level strategic advice to the PMC leadership and the client's executive team on all commercial, contractual, and financial matters.</li><li>
Establish and manage a robust commercial risk management framework, identifying potential risks and implementing proactive mitigation strategies.</li><li>
Lead the development and implementation of comprehensive commercial reporting systems for all stakeholders.</li><li>
Direct the overall procurement strategy for the portfolio, including the selection and pre-qualification of contractors and consultants.</li><li>
Oversee the entire tendering process, from preparation of tender documents to evaluation, negotiation, and contract award recommendations.</li><li>
Ensure the robust administration of all contracts (Client-PMC, Client-Contractor, Client-Supervision Consultant), with a focus on Client Contract and other relevant forms of contract.</li><li>
Provide expert interpretation of contract conditions and ensure all parties adhere to their contractual obligations, including the management of notices and formal correspondence.</li><li>
Direct the management of the payment and certification process, ensuring contractor and consultant applications for payment are rigorously assessed and processed in a timely manner.</li><li>
Lead the commercial review and valuation of all variations, change orders, and instructions, negotiating equitable settlements on behalf of the client.</li><li>
Establish a proactive claims management strategy focused on avoidance and early resolution.</li><li>
Oversee the assessment and evaluation of all contractor claims for Extension of Time (EOT) and additional costs, preparing detailed recommendations for the client.</li><li>
Lead all major commercial negotiations with contractors and consultants to resolve disputes amicably and commercially.</li><li>
Act as the primary focal point for managing formal dispute resolution procedures, such as mediation, adjudication, or arbitration, if they arise.</li><li>
Lead, mentor, and manage a high-performing team of Contracts Managers, Quantity Surveyors, and other commercial staff across the portfolio.</li><li>
Set clear objectives, manage performance, and foster a culture of excellence, accountability, and continuous improvement within the commercial department.</li><li>
Ensure adequate and effective commercial resources are allocated to each project within the portfolio.</li><li>
Serve as the principal commercial point of contact for the client, building and maintaining a strong, trust-based relationship.</li><li>
Prepare and present high-level commercial and financial reports to the client's senior management and other key stakeholders.</li><li>
Effectively manage client expectations and ensure alignment on all key commercial decisions.</li></ul>
What Required Skills You&rsquo;ll Bring:<ul><li>
Bachelor&rsquo;s degree in Quantity Surveying, Construction Management, Commercial Management, Law, or a related field.</li><li>
Minimum 20 years of post-qualification experience in commercial and contracts management within the construction industry.</li><li>
At least 10 years in a senior leadership role (e.g., Commercial Director, Head of Commercial) for a major PMC, Developer, or Consultancy.</li><li>
Extensive experience managing large-scale, complex infrastructure projects (e.g., roads, bridges, utilities, marine works, masterplan developments).</li><li>
Significant experience in the UAE/Middle East; Abu Dhabi experience preferred.</li><li>
Chartered status with a recognized institution (e.g., RICS, CIARB) is advantageous.</li><li>
Demonstrated expertise in FIDIC and other standard forms of contract used in the region.</li><li>
Mastery of claims management, dispute resolution, and commercial negotiation.</li><li>
Advanced proficiency in cost planning, value engineering, risk management, and financial control.</li><li>
Exceptional leadership, team-building, and mentoring capabilities.</li><li>
Superior communication, presentation, and interpersonal skills, with the ability to influence and engage senior executives and stakeholders.</li><li>
High degree of commercial acumen, integrity, and professional ethics.</li></ul>
What Desired Skills You&rsquo;ll Bring:<ul><li>
Experience managing project portfolios with a combined capital value in the billions of dirhams.</li><li>
&ldquo;Cradle-to-grave&rdquo; project lifecycle experience, from feasibility and procurement through to handover and final account close-out.</li></ul><ul><li>
Active engagement with professional bodies and a commitment to continuous professional development.</li></ul>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
 <div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div> 
Financial Wellness</div><div> 
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div> 
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div> 
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div> 
Veteran Support</div><div> 
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div> 
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div> 
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div>

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.
 
 
 
 Commercial Director Four Seasons Sharm El Sheikh
 
 
 
 
 About The Role
 
 
 
 The Commercial Director leads the resort&rsquo;s overall Sales and Marketing efforts, driving revenue generation across all market segments, managing key client relationships, and overseeing the performance and development of a high-performing Sales &amp; Marketing team including Sales, Events (Conference Services), Public Relations, Revenue Management and Reservations. This role requires strong commercial acumen, leadership skills, and the ability to adapt strategies to the unique challenges of operating in a remote destination.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Sales &amp; Revenue Strategy
 </li>
 <li>
 Develop and execute strategies to achieve revenue targets across rooms, events, and ancillary services.
 </li>
 <li>
 Monitor current and future market trends to proactively adjust commercial plans and optimize performance.
 </li>
 <li>
 Direct individual and group sales activity, ensuring an optimal business mix across transient, leisure, group, MICE segments.
 </li>
 <li>
 Lead major sales efforts with Director of Sales, and support the sales team in high-value negotiations.
 
 
 </li>
 </ul>
 
 Commercial &amp; Brand Positioning
 
 
 
 <ul>
 <li>
 Oversee the development of integrated marketing plans, including digital, Public Relations, social media, promotional and paid media strategies.
 </li>
 <li>
 The ability to understand the different needs of market segments and implement strategies/programs as appropriate to maximize profitability
 </li>
 <li>
 Develop and implement the Annual Commercial Plan.
 </li>
 <li>
 Prepare, monitor and control the annual commercial budget. Ensure brand consistency in all internal and external communications, including third-party and corporate materials.
 </li>
 <li>
 Represent the resort in trade shows, events, and industry forums to enhance visibility and market presence when required.
 </li>
 <li>
 Review and monitor competitive hotels to formulate recommendations on product and service enhancements to remain competitive.
 </li>
 <li>
 Identify sources of business available to the hotel and establish priority marketing opportunities in the solicitation of that business.
 
 
 </li>
 </ul>
 
 Leadership &amp; Team Development
 
 
 
 <ul>
 <li>
 Lead, train, and mentor the Commercial team, setting clear KPIs and conducting regular performance evaluations.
 
 
 </li>
 </ul>
 
 Sales Operations &amp; Performance Management
 
 
 
 <ul>
 <li>
 Establish and monitor annual sales goals, budgets, and incentive plans.
 </li>
 <li>
 Coordinate departmental action plans, sales trips, promotions, and special events.
 </li>
 <li>
 Co-ordinate sales activities with WSOs.
 </li>
 <li>
 Manage inventory control, pricing strategy, and availability for guest rooms and event space.
 </li>
 <li>
 Review and resolve booking conflicts, cancellations, or client issues, ensuring optimal service and profitability.
 </li>
 <li>
 Develop and approve travel schedules and budgets.
 </li>
 <li>
 Determine staffing requirements, sales deployment, areas of responsibility and manage the performance of assigned staff according to their respective job descriptions
 
 
 </li>
 </ul>
 
 Client Relations &amp; Account Management
 
 
 
 <ul>
 <li>
 Maintain strong relationships with key clients and accounts.
 </li>
 <li>
 Provide &ldquo;one-up&rdquo; sales assistance for all key accounts.
 </li>
 <li>
 Ensure high service standards and personalized communication throughout the sales process.
 </li>
 <li>
 Promote guest loyalty and generate repeat business through proactive engagement and follow-up.
 
 
 </li>
 </ul>
 
 Business Intelligence &amp; Reporting
 
 
 
 <ul>
 <li>
 Analyze sales data (C360, RevFinder, Adobe Analytics, etc.), competitor activity, and customer behavior to inform strategic decisions.
 </li>
 <li>
 Provide accurate forecasts and performance reports to senior leadership.
 </li>
 <li>
 Contribute to budgeting, revenue forecasting, and long-term business planning.
 
 
 </li>
 </ul>
 
 Internal Collaboration &amp; Communication
 
 
 
 <ul>
 <li>
 Coordinate with operations, revenue, and front office teams to ensure alignment of sales and reservations strategies with guest experience and operational capabilities.
 </li>
 <li>
 Conduct regular interdepartmental meetings to optimize communication and planning for booked business.
 </li>
 <li>
 Ability to manage different stakeholder relationships including ownership groups, corporate personnel, interdepartmental relationships and local communities.
 
 
 </li>
 </ul>
 
 Systems &amp; Process Optimization
 
 
 
 <ul>
 <li>
 Utilize and oversee CRM and sales systems (e.g., Golden Sales and Catering, PMS) to support sales activity and reporting.
 </li>
 <li>
 Implement and maintain automated processes for tracking, reservations, and client relationship management.
 </li>
 <li>
 Implement systems to ensure Commercial programs achieve projected results.
 
 
 </li>
 </ul>
 
 Financial Oversight &amp; Business Integration
 
 
 
 <ul>
 <li>
 Assist in the preparation and control of the Commercial budget.
 </li>
 <li>
 Ensure departmental cost efficiency, including management of direct selling costs.
 </li>
 <li>
 Align commercial activities with broader resort business goals and operational strategies.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality, Marketing, Business, or related field.
 </li>
 <li>
 Previous Commercial Director position is a plus, minimum of 4 years experience in luxury hospitality in one of the commercial discplines.
 </li>
 <li>
 Requires strong revenue and budget management skills.
 </li>
 <li>
 Proven track record of success in driving revenue and team performance.
 </li>
 <li>
 Strong knowledge of digital marketing, OTA platforms, and CRM systems is preferred.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 English: Advanced level (spoken and written). Must be able to effectively interact with international guests, draft professional emails and reports, and actively participate in work-related meetings conducted in English. Arabic and any other language is a plus but not required.
 </li>
 <li>
 Implement systems to ensure sales and marketing programs achieve projected results.
 </li>
 <li>
 Understand, utilize and supervise the installation of automated sales and reservations systems.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent Training and Development opportunities
 </li>
 <li>
 Employee Discount for stays at any Four Seasons worldwide
 </li>
 <li>
 Complimentary Dry Cleaning for Employee Uniforms
 </li>
 <li>
 Complimentary Employee Meals
 
 
 </li>
 </ul>
 
 Schedule &amp; Hours
 
 
 
 <ul>
 <li>
 Full time (8hrs)
 
 
 </li>
 </ul>
 This role is intended for an international assignee (expatriate)
</div>

Confidential

Job SummaryThe Commercial Director will lead the commercial strategy and operations of the railway company, driving revenue growth, market expansion, and customer satisfaction across all segments (B2B and B2C). This senior leadership role combines strategic oversight with hands-on management of pricing, sales, marketing, customer service, and digital engagement to ensure the company’s long-term commercial success.&nbsp;Key ResponsibilitiesStrategy &amp; Revenue Management<ul><li>Develop and implement comprehensive commercial strategies aligned with the company’s growth and profitability goals.</li><li>Lead demand studies and market research to forecast passenger trends and identify new business opportunities, including routes, services, and partnerships.</li><li>Design and manage dynamic pricing models and fare strategies to optimize yield and load factors.</li><li>Monitor and analyze key performance indicators related to revenue, profitability, and customer satisfaction, ensuring data-driven decision-making.</li></ul>Sales &amp; Channels<ul><li>Drive all B2B commercial initiatives, negotiating and securing contracts with corporate clients, tour operators, and public-sector entities.</li><li>Oversee B2C sales through digital platforms, physical stations, and third-party distribution channels to maximize reach and conversion.</li><li>Manage Contact Center operations, ensuring exceptional service delivery, efficient handling of customer inquiries, and seamless integration with sales and marketing campaigns.</li></ul>Customer Experience, Digital Engagement &amp; Incident Management<ul><li>Lead the company’s customer service and claims management framework, ensuring prompt resolution and continuous service improvement.</li><li>Oversee digital engagement strategies and social media platforms to strengthen brand reputation, enhance communication, and support marketing activities.</li><li>Champion a customer-centric culture across all commercial departments, ensuring that service excellence is embedded in every touchpoint.</li><li>Lead the operational response to major incidents, ensuring transparent communication, swift recovery, and effective long-term solutions.</li></ul>&nbsp;Core Competencies<ul><li>Strategic Commercial Leadership: Demonstrated success in developing and executing large-scale strategies in regulated, high-volume sectors (rail or transport preferred).</li><li>Revenue &amp; Yield Management: Proven expertise in dynamic pricing, revenue forecasting, and capacity optimization.</li><li>Customer &amp; Market Insight: Strong analytical background in market research, demand forecasting, and segmentation.</li><li>Team Leadership: Skilled in leading, mentoring, and motivating multi-disciplinary commercial teams.</li><li>Digital &amp; Communication Proficiency: Advanced understanding of digital sales channels, CRM systems, and social media engagement for business growth.</li><li>Negotiation &amp; Stakeholder Management: Strong ability to secure B2B partnerships and manage complex stakeholder relationships.</li></ul>&nbsp;Education &amp; Experience<ul><li>Master’s degree (preferred) or Bachelor’s degree (minimum) in Business Administration, Economics, Marketing, Engineering, or a related field.</li><li>Minimum of 20 years of progressive commercial experience, including 10 years in senior leadership roles and at least 3–5 years as a Commercial Director or Head of Commercial—ideally within the railway or transport industry.</li><li>Proven record of driving significant revenue growth, market expansion, and operational excellence.</li></ul>

Confidential Jobs

<div>
 
 
 Organizational Overview
 
 
 
 The organization operates as one of the region&rsquo;s most recognized digital and lifestyle platforms, offering a broad range of products and services that connect people, businesses, and communities. Through its diverse commercial portfolio, encompassing digital advertising, marketplace services, partnerships, and paid plans &mdash; the company has become an integral part of everyday consumer life.
 
 
 
 
 
 With a strong emphasis on innovation, customer experience, and data-driven decision-making, the business continues to expand its reach and value proposition across multiple digital and commercial domains. The company is part of a wider group with interests in various industries, driven by a shared vision of sustainable growth, technological advancement, and operational excellence.
 
 
 
 
 
 
 Role Overview
 
 
 
 The
 
 Commercial Director
 
 will play a critical role in steering the company&rsquo;s commercial direction, driving business performance, and maximizing revenue across all income-generating units. Reporting directly to the CEO, this role is responsible for overseeing the business development, sales, and other commercial functions to ensure cohesive growth strategies and strong market positioning.
 
 
 
 
 
 The ideal candidate is a results-driven leader with a strong understanding of digital ecosystems and commercial operations, capable of translating strategy into measurable outcomes and building high-performing teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Leadership
 
 
 <ul>
 <li>
 Define and implement the organization&rsquo;s commercial strategy to deliver growth, profitability, and market share expansion.
 </li>
 <li>
 Partner with the CEO and leadership team in setting annual business targets, financial forecasts, and performance indicators.
 </li>
 <li>
 Lead strategic initiatives that drive innovation, diversification, and long-term commercial sustainability.
 </li>
 <li>
 Ensure all commercial decisions align with the company&rsquo;s mission, brand, and strategic direction.
 </li>
 </ul>
 
 
 Revenue and Business Growth
 
 
 <ul>
 <li>
 Oversee all business functions responsible for revenue generation, customer acquisition, and client retention.
 </li>
 <li>
 Identify and capitalize on new business opportunities, strategic alliances, and market trends.
 </li>
 <li>
 Strengthen pricing, negotiation, and partnership frameworks to optimize revenue streams.
 </li>
 <li>
 Implement performance metrics and reporting mechanisms to monitor growth and profitability across all business units.
 </li>
 </ul>
 
 
 Financial and Operational Excellence
 
 
 <ul>
 <li>
 Lead annual budgeting and forecasting processes for all commercial departments.
 </li>
 <li>
 Ensure sound financial management, cost optimization, and accountability across teams.
 </li>
 <li>
 Collaborate with cross-functional heads in marketing, finance, and product management to support strategic alignment.
 </li>
 <li>
 Oversee contract management, compliance, and profitability analyses for key commercial operations.
 </li>
 </ul>
 
 
 Leadership and People Development
 
 
 <ul>
 <li>
 Lead and inspire a diverse team of senior managers and commercial professionals.
 </li>
 <li>
 Foster a culture of performance, collaboration, and continuous improvement.
 </li>
 <li>
 Develop succession and capability plans to strengthen leadership within commercial teams.
 </li>
 <li>
 Represent the commercial organization in executive meetings, group discussions, and strategic planning sessions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field; Master&rsquo;s degree or MBA preferred.
 </li>
 <li>
 At least
 
 8 to 12 years of senior leadership experience
 
 managing commercial, business development, or sales operations, ideally within digital, media, or platform-based organizations.
 </li>
 <li>
 Proven success in developing growth strategies and leading diverse business portfolios.
 </li>
 <li>
 Strong commercial and financial acumen with advanced strategic planning and analytical capabilities.
 </li>
 <li>
 Demonstrated ability to influence, negotiate, and build strong relationships with key internal and external stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Strategic and Analytical Thinking
 </li>
 <li>
 Commercial and Financial Acumen
 </li>
 <li>
 Leadership and People Development
 </li>
 <li>
 Negotiation and Partnership Management
 </li>
 <li>
 Market Insight and Business Innovation
 </li>
 <li>
 Collaboration and Cross-Functional Influence
 </li>
 <li>
 Accountability and Results Orientation
 </li>
 </ul>
 
 
</div>

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