commercial loan manager

MountainOne

<div>Job Summary:
<div>The VP Commercial Credit Administration Manager is responsible for mentoring and supporting team members and for ensuring that effective underwriting and risk assessment outcomes are achieved. In conformance with the established policies and procedures performs credit analysis for new loan requests and oversees and administers existing portfolio including, but not limited to, preparation of annual reviews and loan modifications, as well as tracking financial information, and managing credit administration reports to enhance the overall risk management of the commercial loan portfolio. Works with credit team and commercial lending team to help and identify and resolve complex credit issues. Approves commercial loans up to $500,000 in TCC independently. Provides support to help ensure a satisfactory external loan review. Maintains and updates the Commercial Loan Policy and BHG Policy.
Salary Range: $120,000 - $165,000 per year, based on experience
</div>
Primary Responsibilities:
<ul><li>Analyze financial statements, management profiles, business/product cycles, historical operating performance and cash flow ability to develop an assessment of credit risk.</li>
<li>Provide supervision to all analysts supporting them with their professional development.</li>
<li>Work directly with analysts to enhance their credit analysis skills and writing, resulting in the performance of comprehensive, in-depth and meaningful credit analysis on loan transactions with moderate complications, independently and with minimal supervision from the Credit Manager.</li>
<li>Make constructive comments and recommendations on loan terms and structures to minimize credit risks and protect the Bank&rsquo;s capital.</li>
<li>Understands the balance between credit and lending, and that there are many factors to be considered in the underwriting process. Works collaboratively with the analysts and lenders to reach thoughtful recommendations that have been thoroughly reviewed and are in compliance with regulatory and Bank standards.</li>
<li>Effectively and independently, complete key credit underwriting for Mid-Size to large Commercial Loan requests in a timely fashion, including but not limited to Commercial Mortgages, Commercial and Industrial as well Working Capital Revolving Credit Loans and commercial construction loans.</li>
<li>Prepare and review in depth written analyses for relationships of various size and complexity, ensuring that the completed product is in compliance with laws, regulations and guidelines, as well as policies specific to the bank.</li>
<li>Perform analysis and research required for the annual review of all Borrower relationships as well as the annual review-renewal of all Working Capital Revolving Lines of Credit, and renewal of maturing loans.</li>
<li>Interact with customers, Bank officers and Loan Operations to respond to inquiries, questions, problems, and other credit issues on a timely basis.</li>
<li>Perform in-depth appraisal reviews to ensure all appraisals the Bank uses are in compliance with all related appraisal regulations and the Bank&rsquo;s internal Appraisal policy.</li>
<li>Provides various reports on a routine basis and as needed to effectively manage the commercial loan portfolio.</li>
<li>Prepares periodic analysis of industries for which the commercial loan portfolio has credit concentration to improve the Bank&rsquo;s underwriting of credits, particularly in new industries; monitors industry trends which affect the existing portfolio.</li>
<li>Oversees input, maintenance and distribution of credit administration related to the Finastra/Credit Quest and Abrigo Construct systems.</li>
<li>Manage the Bank&rsquo;s BHG Loan Purchase Program.</li>
<li>Acts as subject matter expert on regulatory requirements relating to the safety and soundness, and compliance regulations, of commercial lending. Shares knowledge and provides guidance to team members as needed.</li>
<li>Maintain compliance with all related Bank policies, Bank Secrecy Act, Confidentiality, standardized procedures and regulations.</li>
<li>Ongoing training to further overall banking background.</li>
<li>Represent the Bank in the community and at business and professional association functions.</li>
<li>Other duties as assigned.</li></ul></div>

VP Commercial Credit Administration Manager

Cooperative Business Services

<div>Description: The CBS DifferenceAt Cooperative Business Services (CBS), we deliver premier commercial lending services and cutting-edge software solutions to financial institutions across the nation. Our expertise spans all property types, ensuring that we meet the diverse needs of our clients.Our vision is to revolutionize financial partnerships, where institutions thrive and people flourish. This vision drives us to continually innovate and push the boundaries of what&rsquo;s possible in the financial sector.Our mission is clear: to empower financial institutions with innovative thinking and market-leading business solutions. We are committed to providing the tools and insights needed to navigate the complexities of the market, enabling our clients to achieve sustainable growth and success.Currently, CBS is in an exciting growth period as we position ourselves for 2026 and beyond. Join us on this journey as we continue to transform the future of financial institutions. 
The Benefits of Being Part of the TeamAt Cooperative Business Services, we believe in creating an environment where you can thrive both personally and professionally. Here&rsquo;s what you can look forward to as a valued member of our team:<ul><li>
Compensation: Base compensation for this role ranges from $100,000 - $130,000. This role is also eligible for the Commercial Lender Incentive Program.</li><li>
Cell Phone Reimbursement</li><li>
Remote Work Environment (Preferred Time Zone: We are seeking candidates who are based in the Central Time Zone, specifically near Chicago, Illinois)</li><li>
Generous Holidays: Take advantage of 13 paid holidays each year</li><li>
Community Service Time: You will have eight hours of paid time each year for volunteer work. You can use this individually or join group activities.</li><li>
Comprehensive Insurance Coverage: Choose from a selection of medical, dental, vision, and supplemental benefit plans to suit your needs. Additionally, the company provides company-paid Short-Term Disability (STD), Long-Term Disability (LTD), and life insurance equivalent to 1 time your salary.</li><li>
401(k) Plan: The company provides a generous matching contribution of up to 6%.</li><li>
Tuition Assistance</li></ul>
Your Role in Our SuccessThe Commercial Loan Officer (BDO) is responsible for originating, evaluating, and advancing commercial lending opportunities in alignment with organizational goals and credit union partner priorities. This role builds and manages referral relationships, guides borrowers through the lending process, and collaborates with internal teams to ensure efficient deal execution. The Commercial Loan Officer (BDO) plays a key role in driving loan growth, expanding client relationships, and representing the organization in the business community. 
How You&rsquo;ll Drive Impact<ul><li>
Strategic Origination: Identify and evaluate commercial loan opportunities (CRE, SBA 7a/504, Lines of Credit) and perform initial deal architecture.</li><li>
Relationship Ecosystems: Cultivate high-value referral networks with CPAs, Brokers, and Attorneys to fuel a consistent, quality pipeline.</li><li>
Pipeline Orchestration: Collaborate with Underwriters and Closers to move deals from origination to funding with speed and precision.</li><li>
Market Growth &amp; Strategy: Partner with Marketing to execute go-to-market strategies and maintain monthly touchpoints with Credit Union partners.</li><li>
Portfolio Intelligence: Stay informed on market conditions and regulatory changes to ensure sound, risk-conscious lending decisions.</li><li>
Brand Advocacy: Represent CBS at industry events and networking functions to expand market share and client relationships.</li><li>
Operational Excellence: Maintain rigorous standards for documentation, communication, and professional responsiveness.</li></ul>
Requirements: 
Professional Foundation<ul><li>
Bachelor&rsquo;s degree from an accredited four-year college or university is required.</li><li>
5 years of experience in commercial real estate lending</li><li>
Syndication/participation lending knowledge highly preferred.</li><li>
Strong understanding of commercial loan products, credit analysis, and underwriting fundamentals.</li><li>
Excellent business development and client relationship skills.</li><li>
Professional demeanor with the ability to work effectively with clients, partners, and internal teams.</li><li>
Ability to clearly explain loan products and processes to borrowers and stakeholders.</li><li>
Ability to analyze financial statements and assess borrower creditworthiness.</li></ul></div>

Commercial Loan Officer

Huntington Bank

<div><h1 class="jobSectionHeader">Description</h1>
Overview
Commercial Loan Services (CLS) is responsible for the day‑to‑day operational execution of Huntington&rsquo;s lending operations, including loan boarding, collateral boarding, payments and advances, servicing events, and ongoing collateral monitoring (liens, taxes, insurance, etc.).
The CLS Product Manager is the accountable owner for defining and delivering the modernization strategy and multi‑year roadmap for Commercial Loan Services, spanning people, process, and technology. This role partners closely with Commercial Banking line‑of‑business digital and product teams, Technology, Risk, and Operations leadership to transform CLS into a scalable, efficient, and well‑controlled servicing organization.
This role serves as the voice of CLS at the most senior levels of Operations and the Line of Business, advocating for technology investment, articulating a compelling future‑state vision for a modern operational platform, and ensuring operational needs are embedded into enterprise platforms and strategies.
Responsibilities
Own the vision &amp; roadmap<ul><li>
Define and deliver the target‑state operating and technology vision for Commercial Loan Services, covering:<ul><li>
Loan boarding and servicing</li><li>
Collateral boarding and monitoring (liens, taxes, insurance)</li><li>
Payments, advances, and servicing events</li><li>
Exceptions, research, and client inquiry support</li></ul></li><li>
Own and maintain a transparent, multi‑horizon roadmap (6/12/36 months) for CLS modernization, sequencing outcomes, dependencies, and investments.</li><li>
Serve as the product owner for CLS operational capabilities supported by AFSVision, FIS ACBS, and surrounding workflow, integration, and data platforms.</li><li>
Translate strategy into epics, features, and user stories; steward the backlog and lead quarterly planning with Operations and Technology partners.</li></ul>
Drive efficiency, automation, and scale<ul><li>
Lead the transformation of CLS processes to eliminate manual work, reduce failure demand, and improve straight‑through processing.</li><li>
Establish ServiceNow as the primary workflow and case management platform for CLS, integrating with core loan systems and upstream/downstream applications.</li><li>
Partner with Technology and Operations to design and deploy:<ul><li>
Workflow orchestration</li><li>
Rules‑based automation and RPA</li><li>
Agentic and generative AI use cases for servicing, research, and exception handling</li></ul></li><li>
Ensure solutions are designed for scale, resiliency, auditability, and operational readiness.</li></ul>
Technical leadership &amp; solution design<ul><li>
Provide technical product leadership for operations platforms, partnering closely with engineers and architects to shape solution design. Bring sufficient technical depth to challenge architectural decisions, identify risks, and influence tradeoffs.</li><li>
Guide design across system integrations (APIs, events, batch/file‑based), workflow orchestration, and data flows.</li><li>
Ensure solutions are scalable, resilient, maintainable, and appropriate for regulated financial services environments.</li></ul>
Deliver business, risk, and control outcomes<ul><li>
Lead cross‑functional delivery across Operations, Technology, Risk, Compliance, Legal, InfoSec, and Finance.</li><li>
Embed operational risk and control requirements into product design, including SOX, regulatory, credit, and operational risk considerations specific to commercial lending.</li><li>
Partner with CLS leadership to redesign processes using a Lean / continuous improvement mindset.</li><li>
Ensure procedures, controls, playbooks, and colleague training are in place and auditable for every release.</li></ul>
Measure what matters<ul><li>
Define and publish a CLS metrics framework and dashboards, including: Cycle time and queue aging; Productivity per FTE; Defect and rework rates; SLA adherence; automation penetration and benefits realization; risk events, audit findings, and quality escapes</li><li>
Establish a performance cadence linking features delivered adoption measurable operational outcomes.</li></ul>
Stakeholder leadership &amp; advocacy<ul><li>
Serve as a senior representative for CLS with Commercial Banking product, digital, and technology leadership.</li><li>
Work closely with the Head of CLS and CLS Operations managers to ensure the roadmap reflects real operational priorities and constraints.</li><li>
Advocate for CLS investment and influence enterprise platform decisions to ensure CLS requirements are represented.</li><li>
Communicate status, tradeoffs, risks, and decisions clearly to executive stakeholders; facilitate prioritization and governance forums.</li></ul>
Change &amp; communications<ul><li>
Lead change management and training for impacted colleague groups; ensure SOPs, job aids, and risk controls are updated and auditable.</li><li>
Communicate status, risks, and decisions crisply to executives and stakeholders; facilitate go/no‑go and post‑implementation reviews.</li></ul>
Qualifications
Required<ul><li>
7+ years of experience in financial services or banking, with 5+ years exposure to commercial lending or commercial lending operations.</li><li>
3+ years in product management, product owner, or platform ownership roles supporting operations technology or workflow at scale.</li><li>
Experience with commercial loan lifecycle and servicing, including boarding, payments, advances, and collateral processes.</li><li>
Experience with commercial loan accounting or servicing systems, preferably AFSVision and/or FIS ACBS.</li><li>
Experience driving process efficiency, automation, and workflow transformation, ideally using platforms like ServiceNow.</li><li>
Knowledge of software development best practices and SDLC, including design reviews and production readiness. Practical understanding of integration patterns, including REST APIs, event‑based messaging, and batch/file‑based interfaces. Solid understanding of data modeling and data flows, including operational vs. analytical use cases.</li><li>
Experience managing agile technology delivery teams and driving operational improvements.</li><li>
Agile delivery experience (backlog management, quarterly planning, incremental value delivery).</li><li>
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access, Visio).</li><li>
Bachelors Degree</li></ul>
Preferred<ul><li>
MBA</li><li>
Experience modernizing or transforming commercial lending or loan servicing organizations.</li><li>
Experience operating at the executive level, influencing senior Operations and Line‑of‑Business leaders.</li><li>
Experience using ServiceNow, RPA, rules engines, data orchestration, or AI‑enabled servicing solutions.</li><li>
Experience partnering with Risk, Compliance, Audit, and Regulatory teams in highly controlled environments.</li><li>
Lean Six Sigma (Green/Black Belt), CSPO/PSPO, or PMI‑ACP.</li><li>
Experience in a technical product owner, business systems analyst, or engineering‑adjacent role.</li><li>
Experience with large‑scale platform migrations, client conversions, or M&amp;A‑driven operational integration.</li><li>
Exceptional communication, very organized, and strong problem‑solving skills; able to operate independently with urgency and attention to detail.</li><li>
Experience with tools such as Azure DevOps, JIRA, Confluence, or similar product and delivery platforms.</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Senior Product Manager, Commercial Loan Services

Tompkins Community Bank

<div>Overview:

The Small Business Administration (SBA) Lending Manager is responsible for overseeing all aspects of the Bank&rsquo;s SBA lending program across all markets. This position will assist with sales, standard operating procedures and training in order to increase knowledge and compliance with SBA products and programs.
Responsibilities:
<ul><li>Assist with the development and lead the execution of strategies for SBA lending programs.</li><li>
Drafts and maintains all procedures and policies related to SBA lending activities and programs.</li><li>
Ensures adherence to all SBA program requirements and SOP, including reporting and servicing requirements.</li><li>
Ensures all loans are properly submitted to the SBA and all processes and procedures are followed to perfect the SBA guarantee. Serves as the lead on coordinating and responding to all SBA audits, exams and oversight activities.</li><li>
Conducts training with all sales staff to promote SBA programs and increase product knowledge among sales staff.</li><li>
Oversees customer life cycle activities for SBA loans such as origination, documentation, closing and servicing (in partnership with the commercial loan servicing area).</li><li>
Support sales efforts by attending sales calls to educate customers on the features, benefits and requirements of SBA programs.</li><li>
Ensure applicants meet all requirements of SBA programs and that all loan documentation conforms to SBA requirements.</li><li>
Develop and leverage reporting and data to guide business and operational decisions to improve SBA lending production.</li><li>
Work with the Bank&rsquo;s Loan Origination System to integrate SBA lending programs and increase efficiency in the ongoing processing of SBA applications</li><li>
Serve as the Bank&rsquo;s administrator for the ETran, SAM.gov, CAVIRS and other SBA systems.</li><li>
Maintain current knowledge of key SBA programs</li><li>
Work with Special Asset Recovery team (workout) on liquidation, litigation and repurchase of any SBA loans as necessary.</li><li>
Provide financial projections, sales projections and analysis to guide business decisions.</li><li>
Must comply with all applicable laws and regulations, including but not limited to Fair Lending Practices, Bank Secrecy Act, the Patriot Act and Office of Foreign Assets Control.</li><li>
All other duties as assigned.</li></ul>
Qualifications:
<ul><li>A Bachelor&rsquo;s degree in Business Administration, Finance, Marketing or related field.</li><li>
A minimum of three (3) years SBA lending experience. Five (5) years experience in commercial or small business lending.</li><li>
Knowledge of SBA lending programs and requirements required.</li><li>
Strong customer service skills.</li><li>
Strong analytical, financial and marketing skills required.</li><li>
Must be an effective, approachable communicator able to lead cross-functional teams and work collaboratively to achieve objectives.</li><li>
Must be able to maintain a positive attitude at all times with the ability to motivate and encourage teammates.</li><li>
Ability to work in a fast-paced production environment.</li><li>
Knowledge of retail and residential loan origination systems is preferred.</li><li>
Conflict resolution and problem-solving skills.</li><li>
Time management and process efficiency skills.</li></ul>
Benefits:
<ul><li>Medical</li><li>
Dental</li><li>
Vision</li><li>
401(k) Match</li><li>
Profit Sharing</li><li>
Paid Time Off</li><li>
11 Holidays</li><li>
Tuition Reimbursement</li><li>
Free Parking throughout Tompkins Community Bank</li><li>
Employee Referrals</li></ul>
EEO Statement:

Tompkins is committed to a policy of Equal Employment Opportunity (&quot;EEO&quot;) with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.
For more information, please click here
#communitybank
Pay Range: USD $107,500.00 - USD $120,000.00 /Yr.</div>

Small Business Administration Lending Manager

Leverage Companies

<div>Please be advised that Leverage Companies does not accept unsolicited resumes or services from third-party recruitment agencies. In the event that a recruiter or agency submits a resume or candidate without a prior agreement, Leverage Companies explicitly reserves the right to pursue and hire those candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to employees, shall be deemed the property of Leverage Companies. 
About Leverage Companies:
Leverage Companies is a dynamic real estate private equity platform on a mission to create millionaires through real estate. We operate a vertically integrated ecosystem comprised of these divisions. 
Founded in 2018 proudly headquartered in Newark, NJ, we are scaling rapidly and building a world-class team committed to operational excellence, bold growth, and long-term impact. 
Why We Love Working at Leverage Companies:
At Leverage Companies, integrity, entrepreneurial drive, and a commitment to excellence shape everything we do. We move with accountability and ownership, pushing innovation forward through collaboration and a culture that&rsquo;s truly out of this world. Fast‑paced and mission‑driven, we offer real opportunities for growth and a team environment where both collective wins and individual achievements are celebrated. 
How to Apply?
To be considered for employment, please submit your application online. While we appreciate all the interest we receive, only candidates selected for an interview will be contacted directly. You will receive application status alerts via email so make sure your email address is accurate.<h3 class="jobSectionHeader"> 
The Opportunity:</h3>
The Loan Servicing Manager will lead the launch and ongoing development of Brick City Capital&rsquo;s in-house servicing platform. This role will be instrumental in implementing our initiative to transition loan servicing operations from external parties to an internally managed, borrower-first experience. 
This individual will be responsible for building the department&rsquo;s operational backbone&mdash;overseeing servicing tasks, coordinating third-party vendors, managing borrower communications, and maintaining investor reporting standards.
You will be the key driver in turning servicing into a profit center and strategic function, helping Brick City retain customer relationships, generate repeat business, and deliver top-tier experiences to both borrowers and note buyers. You will proactively monitor EPD risk and aggressively encouraging borrower payments to mitigate direct financial implications.<h3 class="jobSectionHeader"> 
What you will do:</h3>
Servicing Department Buildout<ul><li>
Design and implement scalable servicing operations tailored to DSCR and business-purpose loan portfolios</li><li>
Collaborate cross-functionally to transition note buyers to in-house servicing</li><li>
Onboard and manage vendor relationships for payment processing, escrow administration, collections, and more</li><li>
Develop and own SOPs for servicing workflows including loan onboarding, escrow, payoffs, and investor remittance</li></ul> 
Customer Service &amp; Borrower Retention<ul><li>
Serve as the primary point of contact for borrower servicing inquiries and escalations</li><li>
Train future team members on servicing agreements, loan documents, and customer engagement</li><li>
Establish and manage processes for proactive borrower outreach&mdash;e.g., post-payment reserve depletion and at 3+ year intervals for repeat loan opportunities</li></ul> 
Vendor &amp; Technology Management<ul><li>
Select and implement third-party vendors for payment processing, escrow (tax &amp; insurance), and collections</li><li>
Ensure vendor contracts cover all servicing obligations (e.g., flood insurance verification, escrow analysis)</li><li>
Oversee technology integration between LOS, CRM (Salesforce), and servicing systems</li></ul> 
Compliance, Legal &amp; Oversight<ul><li>
Maintain regulatory compliance across all servicing activities, including bankruptcy and foreclosure workflows</li><li>
Coordinate with legal and local counsel on sensitive foreclosure/REO matters and borrower protection protocols</li></ul> 
Investor Reporting &amp; Remittance<ul><li>
Design and deliver standardized monthly reports and fund remittances to note buyers</li><li>
Establish a framework for ad hoc reporting requests and determine fee structure for customizations</li><li>
Support internal stakeholders with servicing performance analytics</li></ul> 
Collections &amp; Payoff Processing<ul><li>
Oversee early-stage collections (up to 60 days delinquent), leveraging broker relationships to drive resolution</li><li>
Create escalation and default prevention processes in partnership with vendors</li><li>
Ensure payoff quotes, lien releases, and closing documentation are accurate and completed timely</li></ul> 
Team Leadership &amp; Growth<ul><li>
Lead day-to-day servicing operations as the department&rsquo;s founding team member</li><li>
Collaborate with Asset Management leadership to scale the team as the portfolio grows (analysts, junior analysts)</li><li>
Support hiring, onboarding, and training of servicing staff over time</li></ul> 
Available Remote Locations: AZ, CA, CT, FL, IN, NY, TX
Salary Range: $60,000 - $80,000/annual<h3 class="jobSectionHeader">
What you will bring to the table:</h3><ul><li>
2+ years of experience in mortgage servicing, ideally in DSCR, non-QM, or business-purpose lending</li><li>
Demonstrated ability to build servicing functions and manage vendor-driven servicing models</li><li>
In-depth knowledge of escrow, collections, payoff, and investor remittance workflows</li><li>
Strong understanding of servicing contracts, borrower documentation, and investor agreements</li><li>
Experience managing servicing tech stacks and integrating with CRM/LOS systems (e.g., Salesforce, Mortgage Automator)</li><li>
Proven leadership and project management skills; able to execute while planning for scale</li><li>
Drive to build a best-in-class servicing department</li><li>
High EQ and excellent communication; borrower-first and note-holder-aligned mindset</li></ul> 
What we prefer to find:<ul><li>
Experience standing up servicing departments or migrating servicing in-house</li><li>
Familiarity with key servicing vendors (FCI, Petra, Lereta, Allied, CoreLogic)</li></ul> 
What we look for in all our staff:<ul><li>
A demonstrated track record of winning; we never stop at &quot;just enough&quot;</li><li>
An insatiable eagerness to continuously learn and to be coached; we are lifelong learners and always make ourselves available to others to teach us something new</li><li>
A possession of strong entrepreneurial spirit; we have a burning passion for building something great out of nothing</li><li>
A big vision for themselves and those around them; we always strive to be the best version of ourselves and help those around us do the same</li><li>
An unwavering sense of integrity; an individual who roots oneself with a core belief that how one does anything is how one does everything</li></ul> 
Additional Information:
Leverage Companies is an equal opportunity and an E-verify employer. We are committed to building a diverse, inclusive, and equitable workforce and do not discriminate based on characteristics of any kind. Leverage Companies is committed to providing reasonable accommodations for any candidates with disabilities who may need assistance during the talent acquisition process. To request a reasonable accommodation, please email hr@leveragecompanies.com 
Leverage Companies highly values having employees working in-office to foster a collaborative work environment and company culture. Under certain circumstances, a hybrid working arrangement with a minimum of 3 days in office in Newark, NJ may be arranged.</div>

Loan Servicing Manager - Brick City Capital

Progress Residential

<div>Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Position Summary: The Loan Advisory Analyst is a customer-facing position responsible for initiating, tracking and responding to verbal and written research requests, escalated concerns from guarantors, investors, management and regulatory entities. The position engages with customers and entities, primarily through digital channels to complete research and resolution to advisors, customers, management and investors.
Essential Duties and Responsibilities include the following:<ul><li>
Perform complex transactional, operational and loan level research requests to include, but not limited to, researching, responding and fulfilling requests, preparing and/or procuring documentation to fulfill customer requests.<ul><li>
Interactions with customers will primarily be through digital channels including, but not limited to email and SMS. Voice interactions, while less frequent, will also be used to communication with customers.</li><li>
Research and resolve transactional inquiries including items including, but not limited to payments, taxes, and insurance on single and multi-collateral loans.</li><li>
Investigate and resolve loan documentation discrepancies stemming from loan origination and boarding.</li><li>
Communicate and research interdepartmentally to resolve escrow, payment posting and ACH issues.</li><li>
Monitor system changes resulting from research results.</li><li>
Deliver research results verbally and/or in writing to guarantors, advisors, management and investors.</li><li>
Document system of record with results and resolution of research.</li></ul></li><li>
Effectively oversee execution of Loan Advisory Group full and partial payoff request.<ul><li>
Process and image incoming full and partial lien release payoff requests.</li><li>
Initiate payoff statements through the Special Loans and Customer Service departments.</li><li>
Document system of record with status of requests.</li><li>
Respond to guarantors, advisors and authorized third parties via email on payoff status.</li><li>
Track payoff fund application, deactivation of property in system of record, stop escrow disbursements and monitor lien releases through Collateral department.</li><li>
Communicate results to guarantors and advisors through verbal or digital channels.</li></ul></li><li>
Generate team reports and scorecards to determine strategic initiatives needed to maximize customer and investor satisfaction and results.<ul><li>
Distribute department reporting daily including but not limited to investor delinquency reports, NSF reports, advisor exceptions, etc.</li><li>
Update and maintain Advisor Scorecards on a monthly basis. Responsible for distribution to management, advisors and investors.</li></ul></li><li>
Achieve production goals (KPI&rsquo;s- Key Performance Indicators) set by Management.</li></ul>
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must possess 3-5 years of direct or related experience in each of the following:<ul><li>
Working knowledge of Business Purpose/Commercial Loans secured by single family residential property.</li><li>
Experience working in a Contact Center in Mortgage Servicing.</li><li>
Extensive understanding of escrow, escrow analysis, payment histories, billing and 1098 statements</li><li>
Expansive knowledge related to cross collateralized servicing, partial lien release processing</li><li>
Comprehensive understanding of property preservation, i.e. code violation resolutions, hazard claim resolution</li><li>
Excellent attention to detail, strong analytical/resolution skills, and use of sound judgement</li><li>
Ability to multi-task, meet deadlines and stay organized</li><li>
Excellent verbal &amp; written professional communication skills</li><li>
Ability to work in a team environment and independently</li><li>
Strong advisory skills via telephone, email, and other various platforms</li></ul>
Competencies: To perform the job successfully, an individual should demonstrate the following:
Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events.
Business Ethics&ndash; Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.
Communications- Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication method.
Customer Service- Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Dependability- Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines.
Teamwork- Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests.
Education/Experience: High school diploma or general education degree (GED) required. Associate/Bachelor&rsquo;s degree preferred. Two to four years related experience and/or training required. Relationship management preferred with emphasis on excellent customer experience.
Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed written or oral instructions with minimal supervision. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, PowerPoint, One Drive and Outlook). Previous experience with MSP preferred.
Certificates and Licenses: N/A
Supervisory Responsibilities: N/A
Travel: Some travel maybe required.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position works in a typical office environment with moderate noise levels.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to sit while working at a desk, occasionally standing, walking, and using hands to lift and/or move up to 10 pounds. May also climb or balance; stoop, kneel, crouch or crawl. Needs to be able to talk and hear, but no special vision is required beyond the ability to see in order to read.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.<h1 class="jobSectionHeader">
Why Selene?</h1>
Benefits 
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:<ul><li>
Paid Time Off (PTO)</li><li>
Medical, Dental &amp;Vision</li><li>
Employee Assistance Program</li><li>
Flexible Spending Account</li><li>
Health Savings Account</li><li>
Paid Holidays</li><li>
Company paid Life Insurance</li><li>
Matching 401(k) Plan</li></ul> 
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)</div>

Commercial Analyst - Loan Advisory Group

East West Bank

<div>Introduction:
<div>Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates&rsquo; potential for career advancement.</div><div>
</div><div>
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.</div>
Overview:
<div>
The Portfolio Manager is responsible for underwriting, credit monitoring and portfolio management of C&amp; I Commercial Banking relationships. Primary responsibilities include analyzing financial data to determine the merits of loan requests, recommending structure, as well as identifying cross selling/referring opportunities of other services.</div>
Responsibilities:
<ul><li>Assisting Relationship Manager in underwriting and managing and Structuring commercial lines, owner occupied real estate transactions, commercial mortgages according to the Bank establish guidelines and policies</li><li>
Ongoing monitoring of credit/Covenant Compliance</li><li>
Analyze and create financial loan write-ups to generate new loans.
</li><li>Manage the renewal process by working with the Relationship Manager, the client and the credit department including increase/amendment/waiver</li><li>
Partner with the Relationship Manager as the point of contact for the client; acting as a liaison to the Credit Department, the Commercial support staff and other internal business partners</li><li>
Ensure compliance with EWB regulatory and credit requirements.
</li><li>Assist in accurately risk rating loans/credits.
</li><li>Develop problem loan credit solutions.
</li><li>Work with credit analyst in reviewing existing credits
</li><li>Ensure the portfolio administration and risk management of each client relationship is in compliance with established EWB credit policy, procedure and business strategy as well as commercial and regulatory guidelines.
</li><li>As appropriate to experience, co-manage commercial relationships by analyzing financial data to determine the merits of specific loan requests, and recommend structure as well as aggressively managing the client relationship
</li><li>Responsible for credit risk and quality of the portfolio.
</li><li>Assist with due diligence/analysis with new client relationships, opportunity memos as appropriate.
</li><li>As appropriate with experience, assist in the development of junior bankers, credit analysts, and relationship associates.
</li><li>May make presentations on specific loans and participate in the bank's Loan Approval Process, recommending approval and appropriate structure of credits.
</li><li>Perform other administrative duties required for the maintenance of a portfolio of clients.</li><li>
Perform other duties and special projects as needed.</li></ul>
Qualifications:
<ul><li><div>Bachelor's degree or combination of education and directly related experience</div></li><li>
Ideally has 5-7 years of banking experience with a minimum of 3-4 years of direct portfolio management experience</li><li>
Demonstrates strong underwriting and projection skills</li><li>
Has strong understanding of credit policy and procedures and is able to accurately risk-rate loans/credits, evaluates both cash-flow and collateral-based loans/credits</li><li>
Develop problem loan credit solutions.</li><li>
Has strong knowledge base in Treasury, FX and Derivative products and have demonstrated abilities in coordinating the resources of the bank to bring effective full service solutions to the company.</li></ul><div>
Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. 
 
</div>Compensation: The base pay range for this position is USD $85,000.00/Yr. - USD $150,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.</div>

Portfolio Manager

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