commercial sales director

Hilton

<div>
 Hilton Istanbul Airport will open its doors in 2025.
 
 
 Hilton &Idot;stanbul Airport will be the first Hilton brand at the Airport zone in T&uuml;rkiye with 485 rooms and three F&amp;B venues.
 
 
 We are looking for the
 
 Commercial Director
 
 for this unique property
 
 
 
 What will I be doing?
 
 
 
 The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance of the hotel.
 
 
 This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Group, Conference and Events and Marketing teams, through working effectively with area support teams. The Commercial Director is a role model for the commercial community and develops teams and individuals in these functions whilst being a member of Hotel Executive Committee, and a key business partner to the Hotel General Manager.
 
 
 The Commercial Director&rsquo;s role is key to seize new opportunities through strong customer relations and works as an ambassador for the company with our Owners and Key Stakeholders. The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments.
 
 
 The Commercial Director will perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Evaluate accurately hotel market mix and revenue forecasts
 </li>
 <li>
 Review and analyse, in a proactive manner, rate &amp; inventory management and strategy effectiveness
 </li>
 <li>
 Lead effective efforts to coordinate strategies for group sales and to optimise conversion
 </li>
 <li>
 Provide guidance for local marketing initiatives Communicate Revenue Management Standards and best practices
 </li>
 <li>
 Develops short, medium and long-term strategies for hotels through the &ldquo;Commercial Focus&rdquo; matrix and provide consultative support to other commercial support functions
 </li>
 <li>
 Make recommendations to take full advantage of revenue opportunities
 </li>
 <li>
 Train and guide reporting Head of Departments and team members to understand key selling strategies and revenue management, including new tools, Key Performance Indicator (KPIs) tracking Coach and develop the hotel-based Commercial Team, through objectives setting, personal development and succession plans
 </li>
 <li>
 Prepare, analyse and write reports to outline business progress and opportunities
 </li>
 <li>
 Assist with the account diagnostics process and validate conclusions for negotiated business and on-line sales strategies
 </li>
 <li>
 Evaluate market demand by utilising available reports both internal and external, including market share, market conditions, competitive pricing
 </li>
 <li>
 Generate periodic updates on transient booking patterns
 </li>
 <li>
 Recruiting, manage, train and develop the Commercial team
 </li>
 <li>
 Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available.
 </li>
 <li>
 Deliver as a minimum the budgeted revenues across all revenue streams, to include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.
 </li>
 <li>
 Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.
 </li>
 <li>
 Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.
 </li>
 <li>
 Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities.
 </li>
 <li>
 Liaise with regional support and brand teams to provide maximum benefit to hotel performance.
 </li>
 <li>
 Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.
 </li>
 <li>
 Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.
 </li>
 <li>
 Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.
 </li>
 <li>
 Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).
 </li>
 <li>
 Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.
 </li>
 <li>
 Participate in the leadership activity of the Hotel and Region.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 At least 3 years of experience managing a sales or commercial team
 </li>
 <li>
 Fluent in Turkish &amp; English
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Hilton Hotels experience
 </li>
 <li>
 Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Sales
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces. We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
 
 
 
 Work Locations
 
 
 
 Hilton Istanbul Airport
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Sales and Marketing
</div>

Commercial Director

<div>Commercial Director - Waldorf Astoria Doha West Bay
The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
What will I be doing? 
The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:<ul><li>
Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li><li>
Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li><li>
Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li><li>
Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li><li>
Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li><li>
Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li><li>
Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li><li>
Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li><li>
Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li><li>
Participate in the leadership activity of the Hotel and Region.</li></ul>
What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director - Waldorf Astoria Doha West Bay

<div>Commercial Director
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
 
 
What will I be doing? 
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
<ul><li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

<div>
 The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.
 
 
 
 What will I be doing?
 
 
 
 The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
 
 
 This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
 
 
 The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
 
 
 The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
 
 
 A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.
 </li>
 <li>
 Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.
 </li>
 <li>
 Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.
 </li>
 <li>
 Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.
 </li>
 <li>
 Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.
 </li>
 <li>
 Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.
 </li>
 <li>
 Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.
 </li>
 <li>
 Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).
 </li>
 <li>
 Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.
 </li>
 <li>
 Participate in the leadership activity of the Hotel and Region.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.
 </li>
 <li>
 Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups
 </li>
 <li>
 3+ experience working in a collaborative/matrixed environment
 </li>
 <li>
 3+ years working with departmental financial data to make strategic/tactical decisions
 </li>
 <li>
 3+ years of experience evaluating and identifying business opportunities for a business
 </li>
 <li>
 At least 3 years of experience managing a sales or commercial team
 </li>
 <li>
 Fluent in English
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 3+ years working in a multi-complex hotel/travel industry environment
 </li>
 <li>
 Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance
 </li>
 <li>
 Local language, strong attribute to have
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Sales
</div>

Supertech Innovation Labs

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for, is Saudi's event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales. is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA. The Commercial Director will be responsible for driving revenue from the company's product lines and services. This role focuses on developing new revenue streams, optimizing pricing models, and collaborating with product and marketing teams to maximize commercial value. The Commercial Director ensures that products are positioned effectively in the market and generate sustainable, scalable revenue growth. Key Responsibilities <ul> <li>Develop and execute commercial strategies for monetizing the company's products and services</li> <li>Identify, evaluate, and launch new revenue streams and business models</li> <li>Own pricing strategy, bundling, and packaging of product offerings to maximize profitability</li> <li>Partner with product and technology teams to align features and launches with revenue opportunities</li> <li>Conduct market research and competitive analysis to anticipate trends and adjust strategies</li> <li>Track and analyze product performance metrics, revenue outcomes, and ROI</li> <li>Collaborate with marketing to support go-to-market (GTM) campaigns and product positioning</li> <li>Report regularly to the VP of Commercial on progress against revenue targets</li> </ul> Requirements <ul> <li>Proven experience in commercial leadership within product-driven or SaaS/tech companies</li> <li>Strong background in pricing strategies, product monetization, and GTM execution</li> <li>Analytical, data-driven mindset with ability to translate insights into actions </li><li>Excellent stakeholder management, with the ability to influence product and marketing teams</li> <li>8-10 years of relevant experience, with at least 3 years in a commercial/product revenue leadership role</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?Yme9LuXTT4s%2b5HlrWXUjt8Yq512ld2RCo" width="0" height="0" />

Sabio Group

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director - Net New Sales is responsible for driving new business growth, expanding Sabio's client base, and establishing a strong market presence within the UK. This role focuses on securing net new customers, developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute complex sales cycles, and a track record of exceeding revenue targets. The Commercial Director - Net New Sales will lead a high-performing team, working closely with internal stakeholders to develop and execute a robust go-to-market strategy. We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. Key Responsibilities New Business Development & Market Expansion<ul><li>Develop and execute a net new sales strategy to drive business growth and expand Sabio's footprint in the UK.</li><li>Identify and engage with high-value prospects, building a strong pipeline of new business opportunities.</li><li>Lead the entire sales cycle, from prospecting and need creation to negotiation and closing high-value contracts.</li><li>Work collaboratively with marketing, presales, and consulting teams to develop tailored solutions for prospective customers.</li><li>Establish Sabio as a trusted CX partner by positioning its expertise and thought leadership within the industry.</li></ul>Commercial & Revenue Growth<ul><li>Own and achieve revenue and growth targets for net new sales.</li><li>Develop and execute sales plans that maximise customer acquisition and long-term value.</li><li>Ensure accurate forecasting, reporting, and analysis of sales performance and pipeline metrics.</li><li>Drive the commercial negotiation process, ensuring profitable and sustainable deal structures.</li><li>Work with finance and legal teams to ensure smooth contract execution.</li></ul>Stakeholder Engagement & Relationship Management<ul><li>Build and maintain relationships with senior decision-makers, including C-suite executives and heads of CX, digital, and IT.</li><li>Act as a trusted advisor to prospects, understanding their challenges and positioning Sabio's CX solutions to meet their business objectives.</li><li>Represent Sabio at industry events, conferences, and networking opportunities to drive brand awareness and market engagement.</li><li>Lead and develop a high-performing sales team focused on net new sales.</li><li>Implement best-in-class sales methodologies, ensuring a structured and effective approach to customer engagement.</li><li>Drive a culture of continuous learning and improvement within the team.</li><li>Support and coach team members to enhance their sales effectiveness and career progression.</li></ul> Skills Knowledge and Expertise Skills<ul><li>Proven Sales Leadership - Extensive experience in senior commercial roles within the CX, SaaS, or contact centre industry.</li><li>New Business Expertise - Strong track record of successfully securing net new customers and exceeding growth targets.</li><li>Strategic Selling & Consultative Approach - Ability to engage with senior executives, understand their challenges, and position solutions effectively.</li><li>Commercial Acumen - Experience in structuring, negotiating, and closing complex, high-value deals.</li><li>Market & Industry Knowledge - Deep understanding of the UK business landscape, CX trends, and competitive positioning.</li><li>Stakeholder & Relationship Management - Ability to build long-term, high-value relationships with key decision-makers.</li><li>Sales Process & Methodologies - Familiarity with structured sales approaches (e.g., Challenger Sale, Solution Selling, or Miller Heiman).</li></ul>Knowledge<ul><li>Experience selling cloud-based CX solutions and digital transformation services.</li><li>Background in enterprise sales within large, complex organisations.</li><li>Knowledge of AI-driven customer engagement and automation technologies.</li></ul>Technologies CRM and pipeline management tools (e.g., Salesforce, HubSpot, Microsoft Dynamics). Cloud contact centre platforms (e.g., Genesys, NICE, Avaya, Five9). AI-powered customer engagement solutions. Business intelligence and analytics tools for sales forecasting. Qualifications Bachelor's or Master's degree in Business, Sales, Marketing, or a related field. Extensive experience in enterprise B2B sales, with a focus on securing new customers. Certifications Sales or leadership certifications (e.g., Miller Heiman, Challenger Sales, SPIN Selling). Certifications related to customer experience, digital transformation, or cloud technology.This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits may include: Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year- (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependant on your base location.) The Small Print Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.<img src="https://www.jobg8.com/Tracking.aspx?18diDXqRkcUw8TibZbCBO2IV8WA6PMBZo" width="0" height="0" />

Commercial Director - Net New Sales

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