communication manager

Capgemini

<div>
 Since June 2021,
 
 frog is part of Capgemini Invent
 
 . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We&rsquo;re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.
 
 
 Joining frog means you&rsquo;ll be joining the &ldquo;pond,&rdquo; a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community &mdash; and the world at large.
 
 
 
 Your Role
 
 
 
 <ul>
 <li>
 Develop and execute comprehensive internal communication plans to engage employees and foster a cohesive work environment.
 </li>
 <li>
 Lead external communication efforts to enhance brand visibility, maintain positive relations with stakeholders, and drive key messaging.
 </li>
 <li>
 Collaborate with cross-functional teams to align communication strategies with business objectives and ensure consistent messaging.
 </li>
 <li>
 Content Creation &amp; Design: Create visually engaging and informative content, including but not limited to PowerPoint presentations, branded assets, newsletters, and one-pagers, to support digital projects and initiatives.
 
 
 </li>
 </ul>
 
 Your Profile
 
 
 
 <ul>
 <li>
 Bachelor's degree in Communications, Public Relations, Marketing, or related field.
 </li>
 <li>
 Experience:
 </li>
 <li>
 9+ years in a communication role, preferably in a digital, tech, or consumer-focused environment.
 </li>
 <li>
 Strong experience with digital domains such as data analytics, consumer experience, mobile technology, and design.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Love About Working Here
 
 
 
 <ul>
 <li>
 We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
 </li>
 <li>
 At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
 </li>
 <li>
 Equip yourself with valuable certifications in the latest technologies such as Generative AI.
 
 
 </li>
 </ul>
 
 Equal Opportunities at frog
 
 
 
 Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
</div>

Communication Manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25173602
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Cairo Marriott Hotel &amp; Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Hotel Marketing and Advertising
 
 
 
 <ul>
 <li>
 Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.
 </li>
 <li>
 Partners with Operations, Food &amp; Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
 </li>
 <li>
 Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
 </li>
 <li>
 Manages F&amp;B media schedules and verifies prompt settlement of accounts.
 </li>
 <li>
 Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups
 </li>
 <li>
 Executes email marketing, and display advertising.
 </li>
 <li>
 Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
 </li>
 <li>
 Verifies all advertising for the hotel in digital channels is in alignment with brand voice.
 
 
 </li>
 </ul>
 
 Social Media Content Management
 
 
 
 <ul>
 <li>
 Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
 </li>
 <li>
 Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.
 </li>
 <li>
 Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
 
 
 </li>
 </ul>
 
 Public Relations and Visual Asset Management
 
 
 
 <ul>
 <li>
 Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.
 </li>
 <li>
 Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
 </li>
 <li>
 Manages assigned accounts as per the media account management system.
 </li>
 <li>
 Writes and distributes all press releases for property events, promotions, and outlets.
 </li>
 <li>
 Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.
 </li>
 <li>
 Supports pull through of impactful PR strategy &amp; activities to drive quality press coverage through media engagement, in alignment with communications objectives.
 </li>
 <li>
 Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.
 </li>
 <li>
 Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).
 </li>
 <li>
 Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
 </li>
 <li>
 Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
 </li>
 <li>
 Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
 </li>
 <li>
 Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.
 
 
 </li>
 </ul>
 
 Direct Marketing and Collateral Development
 
 
 
 <ul>
 <li>
 Coordinates and executes Hotel and F&amp;B printed materials.
 </li>
 <li>
 Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
 </li>
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 Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.
 </li>
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 Promotes collection of competitors collateral and publicity on a monthly basis.
 </li>
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 Manages the execution of F&amp;B direct marketing activities.
 </li>
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 Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
 
 
 </li>
 </ul>
 
 General
 
 
 
 <ul>
 <li>
 Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.
 </li>
 <li>
 Helps with the publication of hotel&rsquo;s newsletter(s).
 </li>
 <li>
 Supports communications duties and functions as deemed necessary.
 </li>
 <li>
 Assists in the liaison and execution of joint F&amp;B promotions.
 </li>
 <li>
 Works with eCommerce to verify the Hotel&rsquo;s website and related websites are updated on a regular basis.
 </li>
 <li>
 Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.
 </li>
 <li>
 Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
 </li>
 <li>
 Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.
 </li>
 <li>
 Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Marketing Communication Manager

dans - Dubai Air Navigat...

Job Description Build on and sustain dans brand identity and ensure dans corporate image is appropriately presented as per organisation s objectives through creating an engaging platform for employees through planning and organising employee events. Assist in the management and delivery of internal and external communications for Dubai Air Navigations Services. And obtain ownership for the implementation of the dans Internal, External &amp; Social Media Communication Strategy and messages by aligning all communications with the dans Vision, Mission, and Business Strategy. Implementing online marketing activities including social media, SEO/SEM, demand generation, lead generation, etc. Creating and managing all marketing materials and collateral in line with brand direction.QualificationsKnowledge &amp; Experience: Bachelor s degree or equivalent professional qualification in relevant field At least 8-10 years of relevant experience Brand, marketing or Communication development and management Events management &amp; social media CreativeSkills Excellent communication skills Excellent written and verbal communication skills Goal setting and planning skills Budget management skills and proficiency Ability to think creatively and innovatively Analytical skills to forecast and identify trends and challenges Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc

iGate Technologies Pakistan

<div>
 The
 
 Manager of PR &amp; Communications
 
 will be responsible for developing, implementing, and overseeing the public relations strategies to enhance the company&rsquo;s brand image, increase market visibility, and manage brand ambassadors and influencers. This role requires a strategic thinker with a proven track record in PR and a deep understanding of media relations, influencer marketing, and brand communications. The individual will collaborate across departments to execute effective PR campaigns that strengthen the brand presence of RDX Sports in the Boxing and MMA industry.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic PR Planning and Execution
 
 
 
 <ul>
 <li>
 Develop and execute a comprehensive public relations plan that aligns with the company&rsquo;s marketing and brand strategy
 </li>
 <li>
 Identify opportunities for brand-building through strategic partnerships, media relations, and influencer engagements
 
 
 </li>
 </ul>
 
 Ambassador and Influencer Management
 
 
 
 <ul>
 <li>
 Identify, negotiate with, and manage relationships with brand ambassadors and influencers to drive brand visibility
 </li>
 <li>
 Ensure that ambassadors and influencers represent the brand consistently and align with the company's values and goals
 </li>
 <li>
 Monitor the impact and effectiveness of influencer campaigns and optimize strategies based on performance metrics
 
 
 </li>
 </ul>
 
 Media Relations
 
 
 
 <ul>
 <li>
 Cultivate and maintain relationships with media outlets, journalists, and key influencers to secure coverage in relevant publications, both online and offline
 </li>
 <li>
 Develop press releases, media pitches, and other materials to generate media interest and manage the company's image
 </li>
 <li>
 Act as the primary point of contact for media inquiries, coordinating responses and managing crisis communications as necessary
 
 
 </li>
 </ul>
 
 Content and Campaign Management
 
 
 
 <ul>
 <li>
 Oversee the creation and distribution of PR content, including press releases, media kits, newsletters, and social media updates related to PR campaigns
 </li>
 <li>
 Develop a content calendar in collaboration with the marketing team to align PR campaigns with seasonal events, launches, and industry trends
 
 
 </li>
 </ul>
 
 Product Placement in Movies and Media
 
 
 
 <ul>
 <li>
 Identify and secure product placement opportunities in movies, TV shows, and digital media platforms to expand brand reach
 </li>
 <li>
 Work closely with production companies, agencies, and distributors to negotiate placements and track the exposure generated through these channels
 
 
 </li>
 </ul>
 
 Brand Positioning and Reputation Management
 
 
 
 <ul>
 <li>
 Monitor brand sentiment and manage the brand's reputation in the public sphere, addressing any negative coverage or issues proactively
 </li>
 <li>
 Develop crisis communication plans and act swiftly in response to any PR crises to protect the brand's image
 
 
 </li>
 </ul>
 
 Performance Analysis and Reporting
 
 
 
 <ul>
 <li>
 Track and analyse the performance of PR campaigns, ambassador/influencer partnerships, and media coverage
 </li>
 <li>
 Generate regular reports and provide insights on the effectiveness of PR activities, making data-driven recommendations for future campaigns
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Educational background of O/A Levels is preferred
 </li>
 <li>
 A Bachelor&rsquo;s degree in Marketing, Communications, Public Relations, IT, or a related field is required; a Master&rsquo;s degree will be considered an added advantage
 </li>
 <li>
 A minimum of 8 years of proven experience in public relations or communications, with a strong track record in the sports, lifestyle, or entertainment industries
 </li>
 <li>
 Demonstrated experience working with leading software houses; candidates with prior exposure to US/UK markets will be given strong preference
 
 
 </li>
 </ul>
 
 Skills
 
 :
 
 
 <ul>
 <li>
 Strong media and influencer network with an ability to manage high-profile partnerships
 </li>
 <li>
 Exceptional written and verbal communication skills
 </li>
 <li>
 Proven experience in crisis management and brand reputation strategy
 </li>
 <li>
 Proficiency in PR analytics and familiarity with tools for tracking PR effectiveness
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 This position requires flexibility in managing deadlines and coordinating with team members across different time zones
 </li>
 <li>
 Availability to attend events, media appearances, and PR-related functions, as required
 
 
 </li>
 </ul>
 
 Preferred Industry Experience
 
 
 
 <ul>
 <li>
 E-commerce / Retail &ndash; Managing consumer product branding and digital campaigns to drive sales and customer engagement
 </li>
 <li>
 Sports / Fitness / Apparel &ndash; Engaging niche audiences through digital storytelling, influencer partnerships, and performance-driven campaigns
 </li>
 <li>
 Technology / SaaS / AI &ndash; Enhancing online brand perception, driving digital adoption, and leveraging data-driven marketing strategies
 </li>
 <li>
 FMCG / CPG &ndash; Creating high-impact branding and marketing strategies to build strong customer loyalty and market presence
 </li>
 <li>
 Bedding / Interior Design / Furniture &ndash; Showcasing lifestyle branding, visual storytelling, and immersive digital experiences to influence purchase decisions
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 ⛽ Fuel Allowance
 
 
 🏥 Medical Insurance
 
 
 🍽 Free Lunch Facility (In-house)
 
 
 🏋&zwj;&male;️ GYM Passport (Panel Gym's Free of Cost)
 
 
 💰 Participatory Fund
 
 
 💲 Market Competitive Salary
 
 
 💻 Learning &amp; Challenging Work Environment
 
 
 👨&zwj;💻 Amazing Work Culture
 
 
 🛫 Paid Time off
 
 
 👨&zwj;👩&zwj;👧&zwj;👦 Group Life Insurance
 
 
 ⏳ Maternity Leaves and many more
</div>

PR & Communication Manager

Miral

<div>
 
 Are you passionate about shaping culture, driving engagement, and connecting employees through meaningful communication? Join our team as a
 
 Manager &ndash; Cultural &amp; Internal Communication
 
 , where you&rsquo;ll play a key role in fostering trust, improving knowledge sharing, and ensuring our people are aligned with the company&rsquo;s vision and goals.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 In this role, you will:
 
 <ul>
 <li>
 Develop and implement innovative internal communication and culture strategies.
 </li>
 <li>
 Ensure business strategies, initiatives, and projects are communicated effectively to employees and stakeholders.
 </li>
 <li>
 Create engaging content for internal channels (newsletters, CEO messages, presentations, Teams, etc.).
 </li>
 <li>
 Partner with senior leaders and stakeholders across multiple departments to drive alignment.
 </li>
 <li>
 Ensure internal messages are consistent across all media and aligned with external communications.
 </li>
 <li>
 Support crisis and issues management by providing internal comms content as needed.
 </li>
 <li>
 Lead corporate CSR initiatives and identify new opportunities to strengthen our social impact.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Graduate degree in a related field (Communications, Journalism, PR, or similar).
 </li>
 <li>
 5&ndash;15 years&rsquo; experience in organizational/internal communications.
 </li>
 <li>
 Strong interpersonal and relationship-building skills with the confidence to advise senior executives.
 </li>
 <li>
 Creative mindset with proven ability to develop effective communication strategies.
 </li>
 <li>
 Excellent writing, editing, and storytelling skills.
 </li>
 <li>
 Fluent in English (written and spoken).
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 You&rsquo;ll have the opportunity to make a real impact by strengthening our workplace culture, building connections across teams, and ensuring our people feel informed, engaged, and empowered.
 
 
 
 
 
 📩 Interested? Apply now and be part of a dynamic team shaping communication and culture across the Group.
 
</div>

Cultural and Internal Communication Manager

San Jose Police Department

<div></div><div><div><div>Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San Jos&eacute;, the heart of the Silicon Valley. All City of San Jos&eacute; employees work together as one team to make San Jos&eacute; a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San Jos&eacute;.
The City of San Jos&eacute; is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San Jos&eacute; is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY), or via email at CityCareers@sanjoseca.gov.
</div>
</div><div><div><h2 class="jobSectionHeader">About the Department</h2></div>
<div>The San Jos&eacute; Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose&rsquo;s diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.</div>
<div><h2 class="jobSectionHeader">Position Duties</h2></div>
<div>The Police Department's opening for a position of Interoperability Communication Manager. This position falls under the Bureau of Technical Services of the Police Department. This position will also require contact with the San Jose Fire Department, The Office of Emergency Services and the City Manager&rsquo;s Office. The Interoperable Communications Systems Manager reports to the Bureau of Technical Services Deputy Director and will be responsible for program implementation and coordination of multiple complex interoperable communications projects for the City of San Jose to include voice and data systems.
The Interoperable Communications Systems Manager serves as a manager, coordinator, and liaison to other City Departments and other allied Santa Clara County, San Francisco Bay Area, State and Federal agencies on all Silicon Valley Regional interoperable Authority (SVRIA) and UASI initiatives. The Interoperable Communications Systems Manager will oversee the City&rsquo;s participation with these Departments, Agencies, and Committees. Excellent command of verbal and written communication skills is required. 
 
 The responsibilities include, but are not limited to the following:<ul><li>
Managing the implementation of SVRIA and UASI projects, serving as liaison between the City and allied stakeholders and vendors to address project issues, and providing technical and management guidance during project implementation;</li><li>
Overseeing the coordination, development, and implementation of the City&rsquo;s Interoperable Communication systems goals, policies, and strategic plans.</li><li>
Managing the allocation of resources and service levels to ensure that City&rsquo;s interoperable communications projects meet grant program guidelines and requirements.</li><li>
Assisting in the development and drafting of intergovernmental agreements, MOUs, and other agreements that promote effective interoperable communications</li><li>
Participating in the SVRIA Working Committee and Technical Advisory Group in addition to other organizations to further the City&rsquo;s interoperable communications capability.</li><li>
Implementing programs and policies and evaluating systems and technologies that will further local, regional, state and national information sharing initiatives</li><li>
Monitoring, analyzing, and resolving system problems, and making recommendations to improve and enhance capabilities of associated systems.</li><li>
Preparing grant applications in coordination with City grants administration staff in the Office of Emergency Services, Fire Department and Police Department to include developing budgets and financial program information to secure grant funding for interoperable communications initiatives and preparing programmatic and financial status reports and documents and agreements to implement the grant funded projects.</li><li>
Providing regular updates to the City senior staff, City Councilmembers, public safety chiefs, working groups, the SVRIA Governing Board, and other jurisdictions on project status and implementation issues;</li><li>
Coordinating and liaising with local and regional coordinators on interoperable communications issues.</li><li>
 The successful candidate will have solid information management experience, strong interpersonal and management skills, and hand-on experience with systems, equipment and methodologies used by Police Departments.</li></ul></div>
<div><h2 class="jobSectionHeader">Minimum Qualifications</h2></div>
<div>Education and Experience<div>
Bachelor&rsquo;s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field and five (5) years of experience managing, maintaining, and implementing technology programs, computer system infrastructure and design, network operations, security design, application development and configurations, and system/server administration, including three (3) years of supervisory experience over a technical team. 
</div><div>
Required Licensing (such as driver license, certifications, etc.)</div><div>
Possession of a valid license authorizing operation of a motor vehicle in California.</div>
 Background: Submit to and successfully pass a comprehensive background investigation as required by the San Jose Police Department.</div>
<div><h2 class="jobSectionHeader">Other Qualifications</h2></div>
<div>The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: 
 
Job Expertise - Demonstrates knowledge and use of applicable Citywide and departmental procedures/policies; demonstrates knowledge and use of applicable federal and state rules and regulations.<ul><li>
Three (3) or more years of work experience in development and implementation of communications systems or complex IT systems for a large public jurisdiction.</li><li>
Three (3) or more years of project management experience in administrating, coordinating and managing grant funded technology projects.</li><li>
High level knowledge of radio systems including UHF, VHF, 700 &amp; 700 MHz Trunked Systems and APCO Project 25 Phase II Standards</li><li>
Experience in public safety emergency communications system</li><li>
Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, encourages and rewards risk-taking, allowing others to learn from mistakes.</li></ul>
Supervision - Sets effective long and short-term goals based on a good understanding of management practices, establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. 
Customer Service: Demonstrates the ability to anticipate customer's needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner.
Project Management - Ensures support for projects and implements agency goals and strategic objectives.
Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.
Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.
Communication Skills - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility. 
Team Work &amp; Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
Technology Use/Management - Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness.
Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews and a background investigation.
You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.<ul><li>
Please describe your progressive experience with public safety agencies in work involving emergency complex public safety IT projects in the public or private sector and your work experience that includes the development, administration or participation with multi-jurisdictional governance entities. Please provide the years, employers and your job duties.</li><li>
Describe your experience working with Fire Departments, Police Departments or the Office of Emergency Services, include specific projects you were involved with and your specific role in each project.</li><li>
Please provide details of any relevant experience that would demonstrate your qualifications for this position, including your experience with the Urban Area Securities Initiative, and the Silicon Valley Regional Interoperability Authority</li><li>
Have you recently participated in a software development project? If yes, describe your role in the project and a summary of the project approach. Describe the key factors that contributed to the success of the project.</li></ul>
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.
If you have questions about the duties of these positions, please contact Judi Torrico at judi.torrico@sanjoseca.gov
If you have questions about the selection or hiring processes, please contact Alexandria Rodriguez at alexandria.rodriguez@sanjoseca.gov.</div> 

</div><div></div><div><div>Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.
Please note that applications are currently not accepted through CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.</div></div></div>

Interoperability Communication Manager (Department Information Technology Manager) – Police

Global Peace Chain

Job Overview:We are seeking a Calls Manager with excellent communication and interpersonal skills to manage all incoming and outgoing calls in a professional, efficient, and friendly manner. The Calls Manager will serve as the first point of contact for our organization, ensuring that every caller receives a positive and helpful experience.Key Responsibilities:<ul><li>Attend and manage all incoming and outgoing calls promptly and professionally.</li><li>Record and maintain call logs, messages, and follow-ups.</li><li>Handle inquiries regarding our programs, events, and general operations with clear communication.</li><li>Collaborate with the communications team to ensure consistent messaging across all touchpoints.</li><li>Support administrative and coordination tasks as required by the management.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Call Service Representative

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Interoperability Communication Manager (Department Information Technology Manager) – Police

Call Service Representative