communications analyst

Accenture

<p><b>Skill required:</b> Omnichannel - Customer Communications<br>
<b>Designation:</b> Customer Contact Comms Analyst<br>
<b>Qualifications:</b>Any Graduation
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<b>Years of Experience:</b>3 to 5 years
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<b>About Accenture</b><br>
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
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<b>What would you do?</b> You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers &amp; giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face.<br>
<b>What are we looking for?</b> &bull;Adaptable and flexible &bull;Ability to perform under pressure &bull;Ability to establish strong client relationship &bull;Written and verbal communication &bull;Commitment to quality
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<b>Roles and Responsibilities:</b> &bull;In this role you are required to do analysis and solving of lower-complexity problems &bull; Your day to day interaction is with peers within Accenture before updating supervisors &bull; In this role you may have limited exposure with clients and/or Accenture management &bull; You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments &bull; The decisions you make impact your own work and may impact the work of others &bull; You will be an individual contributor as a part of a team, with a focused scope of work &bull; Please note that this role may require you to work in rotational shifts</p>
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Any Graduation

Customer Contact Comms Analyst-Voice

<p><b>Skill required:</b> Omnichannel - Customer Communications<br>
<b>Designation:</b> Customer Contact Comms Senior Analyst<br>
<b>Qualifications:</b>Any Graduation
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<b>Years of Experience:</b>5 to 8 years
<br>
<b>About Accenture</b><br>
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
<br>
<b>What would you do?</b> You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers &amp; giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face.<br>
<b>What are we looking for?</b> &bull;Adaptable and flexible &bull;Ability to perform under pressure &bull;Ability to establish strong client relationship &bull;Written and verbal communication &bull;Commitment to quality
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<b>Roles and Responsibilities:</b> &bull;In this role you are required to do analysis and solving of increasingly complex problems &bull; Your day to day interactions are with peers within Accenture &bull; You are likely to have some interaction with clients and/or Accenture management &bull; You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments &bull; Decisions that are made by you impact your own work and may impact the work of others &bull; In this role you would be an individual contributor and/or oversee a small work effort and/or team &bull; Please note that this role may require you to work in rotational shifts</p>
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Any Graduation

Customer Contact Comms Senior Analyst-Voice

SkyePoint Decisions

<div>Overview:<div></div><div><br>
SkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider headquartered in Dulles, Virginia with operations across the U.S. We provide innovative enterprise-wide solutions as well as targeted services addressing the complex challenges faced by our federal government clients. Our focus is on enabling our clients to deliver their mission most efficiently and effectively &ndash; anytime, anywhere, securely. We combine technical expertise, mission awareness, and an empowered workforce to produce meaningful results.</div><div></div><div><br>
Join the SkyePoint team and become part of a highly skilled, professional workforce dedicated to delivering mission-critical solutions. Our exceptional technical experts provide innovative services and solutions to federal agencies, making a meaningful impact every day. At SkyePoint, we value top talent and foster an environment where your ideas and contributions truly matter. Be part of a team that values excellence and rewards innovation&mdash;your future starts here!</div><div></div><div><b><br>
This is a contingent position based upon customer approval.</b></div>
Responsibilities:
<div>
SkyePoint Decisions is seeking a Messaging Center Analyst to support 24/7 operations in a large federal government agency&rsquo;s Operations Center.</div><div><br>
</div><div><b>This is a onsite position based in Washington, D.C. at a secure government location. This will be an Mid</b><b> Shift, Mon - Fri from 11:00PM to 7:30AM with approximately 1 weekend a month and holiday rotations.</b></div><p></p><div><b><br>
Responsibilities:</b></div><ul><li>
Perform as a messaging and communications center analyst in a 24/7/365 Operations Center to ensure critical messages are transmitted and received per standard operating procedures and delivered to recipients.</li><li>
Conducts regularly scheduled maintenance procedures, i.e. backups, updates and downloading processes for the various DT systems.</li><li>
Monitor, troubleshoot, perform recovery and maintenance activities on complex messaging platforms.</li><li>
Support ATO requirements, i.e. (System Security Plan (SSP), Incident Response, Contingency Plan, Control and Origination Statements, STIG configurations).</li><li>
Perform periodic system and network health checks per SOP.</li><li>
Update and maintain shift logs, recording and detailing events.</li><li>
Participate in shift turn-over activities.</li><li>
Escalate issues to technical resources and other stakeholders expediently and monitor the status of all open trouble tickets.</li></ul>
Qualifications:
<div><b>
Required Qualifications:</b></div><ul><li>
Bachelors and 5+ years of experience; or equivalent experience without a degree.</li><li>
Must be able to work onsite and support shift work.</li><li>
Reliability, detail oriented, and strong sense of work commitment to report to duty on time, as scheduled.</li><li>
Knowledge and experience installing, updating, and troubleshooting network systems and protocols.</li><li>
Excellent working knowledge of Microsoft Server and workstation operating systems, Adobe, Microsoft Office applications, i.e. (Outlook, Word, Excel, PowerPoint).</li><li>
Skills and experience installing, updating, and troubleshooting software applications on Microsoft operating systems.</li><li>
Knowledge of regulations, policies, practices, and procedures relative to information systems security.</li><li>
Familiarity with Federal Government computer system operations and processes to advise.</li><li>
Ability to follow Standard Operations Procedures and verbal direction.</li><li>
Excellent oral and written communication skills.</li><li>
Self-motivation, professional demeanor and accountability.</li><li>
Ability to demonstrate critical thinking skills under high-pressure time sensitive environments.</li><li>
Must be a U.S. citizen.</li><li>
Must have an Active Top Secret clearance.</li></ul><div><b>
Preferred Qualifications:</b></div><ul><li>
Previous experience working in commercial, government or military 24x7 messaging/comms centers.</li><li>
Basic TCP/IP networking skills.</li><li>
CompTIA A+, Network+.</li></ul><div></div><p><b><br>
What We Can Offer You:</b></p><ul><li>
At SkyePoint, we go B.I.G. (beginning in GRATITUDE) by recognizing all we have and giving back to our employees, families, and communities. It instills a positive mindset that permeates all we do. By beginning in gratitude, SkyePoint can continue to spread living in gratitude each day.</li><li>
Great Benefits: Several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, ST/LT Disability, Life Insurance, floating federal holiday options, and 401k matched</li><li>
Certificate Incentive Program: To promote professional development, we recognize and reward employees who obtain new certifications aligned with business needs.</li><li>
Flexible Work Environment</li></ul><div><b>
Compensation:</b></div><div>
Salary Range: TBD</div><div>
The SkyePoint Decisions salary range for this position is a general guideline only. It represents an estimated range for this position and is just one piece of our total compensation package.</div><div>
Salary at SkyePoint is determined by various factors, including but not limited to location, work schedule, the candidate&rsquo;s combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, market data and business considerations.</div><div></div><div><br>
In addition to a competitive salary, SkyePoint offers benefits including a certification incentive program, PTO, floating federal holiday options, several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, Vision, ST/LT Disability, Life Insurance, and 401k matched.</div><p></p><p><br>
SkyePoint Decisions is an established ISO 9001:2015 and ISO/IEC 27001:2013 certified small business and appraised at CMMI Level 3 for Services and Development. We possess a common vision of excellence and foster a collaborative team culture built upon individual performance and accountability. We invest in our people and systems to create value for our clients. It is the SkyePoint Way. We are grateful for the opportunity to work with exceptional people and give back to the communities we serve. Our employees value the flexibility at SkyePoint that allows them to balance quality work and their personal lives.</p><p>
Please be aware of recruiting scams and people claiming to be from SkyePoint Decisions. For more information, please see the Welcome Page of our Careers site.</p><p>
Skyepoint Decisions is a participating E-Verify Employer.</p><p>
U.S. Citizenship is required for most positions.</p><p>
Equal Opportunity Employer/Veterans/Disabled.</p></div>

Messaging Center Analyst

OYAK Çimento

<div>
 <p>
  As a pioneer in the Turkish cement and concrete industry, OYAK Cement stands as the largest cement group in T&uuml;rkiye and one of the leading players in its region, backed by strong financial performance, sustainability-focused strategies, an innovative product range, and value-creating investments for the future.
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  Operating with a vision of sustainable growth, OYAK Cement delivers high-quality grey and white cement, ready-mix concrete, ground granulated blast furnace slag, and other construction materials to both domestic and global markets through its 7 integrated cement plants, 3 grinding and packaging facilities, and a network of ready-mix concrete plants spread across T&uuml;rkiye and international terminals.
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  <br/>
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  As the first company in the Turkish cement industry to commit to a Net-Zero target, OYAK Cement leads sustainable growth through low-carbon production, renewable energy investments, circular economy projects, and AI-driven production technologies.
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  With a pioneering approach to occupational health and safety, we place employee well-being at the heart of our operations. We continuously invest in the development of our people through talent development programs and mentoring initiatives aimed at nurturing the leaders of tomorrow.
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  Committed to creating value for our customers, employees, business partners, and society, OYAK Cement is shaping the industry&rsquo;s future through innovation, environmentally friendly investments, and a vision of sustainable development.
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  We are looking for an Investor Relations Analyst to join our team, supporting investor relations activities, ensuring accurate and effective communication of the company&rsquo;s financial results to the investment community, and contributing to the strengthening of corporate communication processes.
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  <strong>
   QUALIFICATIONS
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   Bachelor&rsquo;s degree in Economics, Business Administration, Engineering, or related fields from a reputable university.
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   2&ndash;3 years of experience in investor relations, financial reporting, financial analysis, banking, brokerage, or asset management.
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   Knowledge of capital markets regulations.
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   Preferably holds Capital Market Activities Level 3 License and/or Corporate Governance Rating Expertise License, or has passed several related exam modules.
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   Experience with SPK (Capital Markets Board of T&uuml;rkiye) and Borsa &Idot;stanbul reporting processes is a strong asset.
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   Advanced proficiency in Turkish and English (both written and verbal).
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   Strong analytical thinking and financial data interpretation skills.
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   Excellent reporting and presentation skills; proficient in MS Office tools.
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   Effective communication with diverse stakeholders, team-oriented, detail-focused, and highly motivated.
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   Strong planning and organizational skills with a results-driven mindset.
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  <strong>
   RESPONSIBILITIES
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   Analyze company financial results and contribute to the preparation of financial and investor presentations.
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   Support the preparation of annual and sustainability reports.
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   Take an active role in the Corporate Governance Rating process.
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   Monitor Public Disclosure Platform (KAP) announcements and ensure timely disclosures.
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   Track sectoral and financial data, maintain and update the investor relations database, and prepare regular reports for management.
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   Follow changes in capital markets regulations.
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   Track domestic and international market developments and provide feedback to senior management.
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   Support General Assembly preparation processes.
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   Assist in organizing and participating in investor, analyst, and stakeholder meetings.
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   Contribute to the planning and execution of investor conferences, roadshows, and conference calls.
  </li>
 </ul>
</div>


Investor Relations Analyst

Fugro Geotech Private Ltd..

<p><strong>Key Responsibilities:</strong></p>
<p>- Support the Regional Communication team in generating annual communications plans, implementing them, and monitoring associated progress. Report against KPIs and provide relevant monthly reports related to Share of Voice (SOV).<br>- Develop communication tools and content for marketing programmes, including social media posts, articles, case studies, and brochures. Prepare materials for publication in coordination with the Regional Marketing Manager and other internal stakeholders, following the agreed-upon process.<br>- Organize conferences and events, both internally and externally, including coordinating booth construction, messaging, team coordination, client invitations, and other related activities.<br>- Work closely with the MEI business development and commercial teams to provide market and customer trend analysis. Competitor intelligence may also be included.<br>- Use internal communication channels to promote relevant internal and external news in line with regional plans and priorities.<br>- Develop effective working relationships with stakeholders across the business and functions.</p>
<p><strong>Requirements:</strong></p>
<p>- Bachelor s degree in Media, Marketing, Communications, Business, or a related discipline.<br>- Up to 3 years of relevant experience in communications, marketing, or a similar field.</p>

Marketing and Communications Associate

Intuit

<div><h2 class="jobSectionHeader"><b>Overview</b></h2><div>
We&rsquo;re looking for an Analyst Relations Manager within Intuit&rsquo;s Global Business Solutions Group (GBSG) US External Communications team supporting mid-market. In this position, you&rsquo;ll play a pivotal role in shaping and communicating the company's narrative to key industry analysts. You&rsquo;re responsible for influencing market perceptions and purchasing decisions for Intuit&rsquo;s business platform through analyst relations, reviews, and awards across Intuit QuickBooks and Mailchimp as part of our strategy to win in the mid market (businesses with annual revenue ranging from $2.5M to $100M+).</div><div></div><div><br>
At Intuit, we&rsquo;re building something bold &mdash; and we want you to be part of it. Intuit Enterprise Suite is at the forefront of transforming how large businesses run their finances, market to customers, and unlock growth. Leveraging the capabilities of QuickBooks and Mailchimp, powered by the Intuit platform, Intuit Enterprise Suite is one of the most exciting and high-growth bets inside the company. We&rsquo;re creating new playbooks, scaling with purpose, and working alongside the most influential partners in the industry &mdash; including global accounting firms and tech-forward enterprises. If you're looking for a role where you can shape strategy, move fast, and make an outsized impact, this is where it&rsquo;s happening.</div><p><b><br>
Responsibilities</b></p><div></div><p><br>
We're on the hunt for a highly motivated, detail-oriented, and strategic Analyst Relations Manager with 7-10+ years of experience to supercharge our team! We&rsquo;re looking for someone who can stand up an analyst relations function for Intuit&rsquo;s growing mid-market business including Intuit Enterprise Suite, QuickBooks, and Mailchimp. Your primary goal is to ensure that analysts have a deep, accurate understanding of the company's offerings, strategy, and market position and a deep understanding of our product capabilities. You ensure that Intuit&rsquo;s products are included in key analyst research and reviews so that Intuit is being recommended in the market. This person would also lead the earned reviews and awards strategy and execution for the team. This means working closely with our GBSG US External Communications team, agency partners, cross-functional teams, and performance marketing to develop and implement end-to-end analyst relations, reviews, awards, and recommendations strategies and submissions for the business.</p><p>
If you are experienced in driving analyst relations workstreams end to end, have great judgment, and a knack for driving integration and managing complex workflows, we want to hear from you!</p><ul><li>
Build and maintain strong, trusted relationships with key analysts from firms like Gartner, Forrester, IDC, and more. This involves regular communication, acting as a reliable point of contact, and understanding each analyst&rsquo;s research areas and needs.</li><li>
Schedule and orchestrate briefings between analysts and company executives or subject matter experts and prepare executives. Manage inbound inquiries, providing analysts with the information they need for their research, reports, and reviews.</li><li>
Work closely with product and marketing teams to develop messaging and content tailored specifically for an analyst audience. Ensure that all communications are consistent, compelling, and aligned with the company&rsquo;s strategic direction.</li><li>
Manage the company&rsquo;s participation in major industry reports, review programs, and awards. This includes preparing the company&rsquo;s submission, coordinating with internal teams, and reviewing drafts of the report to ensure factual accuracy.</li><li>
Act as the internal voice of the analyst community. Translate analyst feedback and market insights back to communications, product, marketing, and executive teams to help inform product roadmaps, refine messaging, and stay ahead of market trends.</li><li>
Ensure the company is maximizing AR advisory sessions to get the market insights, industry opportunities and competitive positioning needed to grow our market share</li><li>
Pursure sponsorship and custom content opportunities with firms and partner with internal stakeholders to maximize</li><li>
Research media trends, competitor news, and mine for opportunities to help reposition the business and boost our reputation and drive consideration</li><li>
Lead the submission process end to end for earned recognitions, bringing in the necessary teams and individuals to contribute and amplify. Drive integrated comms plans to amplify recognition, partnering with social, performance marketing, and employee comms.</li><li>
Manage participation in key analyst events and briefings.</li><li>
Measure the value and ROI of analyst relations at Intuit.</li><li>
Maintain our tracker of awards, recognitions, and reviews across external lists and rankings.</li><li>
Monitor coverage and prepare regular reports on activity in partnership with our agencies and internal data teams.</li></ul><p><b><br>
Qualifications</b></p><ul><li>
7-10+ years of direct analyst relations experience in B2B technology, preferably enterprise tech</li><li>
Quick study with ability to continuously learn and apply feedback to work; keen interest and acumen for understanding products, technology, SMBs, fintech, marketing, etc.</li><li>
Ability to drive communications workstreams with little oversight; proactively connect dots across teams and surface gaps or misalignment</li><li>
Knowledge of analyst relations best practices and strong existing relationships</li><li>
Familiarity with analyst evaluation methodologies (e.g., Magic Quadrant, Wave, IDC MarketScape)</li><li>
Excellent written and verbal communication skills</li><li>
Ability to manage multiple priorities and stakeholders in a fast-paced working environment</li><li>
Strong organizational and program management skills</li><li>
Attention to detail and high degree of professional rigor</li></ul><p><br>
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:</p></div><p></p>

Analyst and Influencer Relations Manager

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