communications dispatcher

State of Vermont

<div><div><div><div><div><b>Overview</b></div>
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Watch a short video on being a PSAP Emergency Communications Dispatcher I.</div><br>
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Are you looking for a career that serves the community? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Do you have customer service or call center experience? Apply now for this opportunity to expand your career and be the voice of the Vermont State Police!</div><br>
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Applicants who are selected to move forward in the hiring process must pass testing before they are considered for an interview. Visit this site for more information about the test. A test prep guide will be emailed to applicants if selected.</div><br>
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<div><b>
$5,000 Hiring Bonus for New Hires!</b><br>
When funding is available, all new full-time Emergency Communications Dispatchers will receive a hiring bonus of $5,000 as follows:</div>
<ul>
<li>$1,000 will be awarded upon successful completion of the first pay period.</li>
<li>$1,500 will be awarded upon successful completion of the training program.</li>
<li>$2,500 will be awarded upon successful completion of one year of service.</li></ul><br>
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<div><b>
Job Summary</b><br>
An Emergency Communications Dispatcher (ECD) receives voice and text requests for police, fire, and medical services. The incumbent in this position determines the nature, urgency, and jurisdiction of a report and either dispatches first responders or transfers the call to the appropriate jurisdiction. The ECD documents information in Computer-Aided Dispatch (CAD) software and provides updates via phone or radio as needed. The ECD provides guidance and assistance to the public in life-safety situations; and coordinates appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe.</div><br>
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<div><b>
Training</b><br>
A new hire will go through a lengthy, structured training program to learn Vermont State Police and E911 policy and procedures for handling emergent and non-emergent calls as well as other PSAP related responsibilities. The average training program lasts approximately 5 months.</div></div></div><div><div><div><b>
Knowledge, Skills, &amp; Abilities</b></div>
</div><div><ul><li>Ability to quickly and accurately transcribe radio and telephone messages.</li>
<li>Ability to remember details.</li>
<li>Ability to operate various software and computers.</li>
<li>Ability to operate 2-way radio and other communication systems.</li>
<li>Visit this site for the full list.</li>
</ul></div></div><div><div><div><b>Who May Apply</b></div>
</div><div><div>
This position, <b>PSAP Emergency Communications Dispatcher I (Job Opening #54588)</b>, is open to all State employees and external applicants.<br>
If you would like more information about this position, please contact Michelle Hunt at michelle.c.hunt@vermont.gov.</div>
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Please note that multiple positions in the same work location may be filled from this job posting.</div>
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Resumes will not be accepted via e-mail. You must apply online to be considered.</div><br>
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PUBLIC SAFETY BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position to include Motor Vehicle/Criminal Records, Personal History, Credit and any additional background check(s).</div></div></div><div><div><div><b>
Environmental Factors</b></div>
</div><div><div>
Due to the nature of this work, candidates with 100% loss of sight, hearing ability, or with major speech impediments will not be considered. Eligibility determination of candidates with a less severe disability will be made on an individual basis. the needs of the department, mandatory overtime may be necessary. The work is performed in an office environment at a computer workstation using different desktop computer systems, answering multiple phone lines and radio channels to process emergent and non-emergent calls for service. Employees regularly interact with extremely distressed individuals and unpleasant situations in graphic detail. Workload can change at a moment&rsquo;s notice and the incumbent needs to be able to react calmly. The work environment includes mandatory overtime; rotating shifts covering 24 hours a day, seven days a week, including holidays; frequent changes in multi-jurisdictional policies and procedures, and changes in equipment. Physical ability to perform the essential functions of the job including frequently remain stationary for long periods of time; frequently operate a computer and other office machinery such as a keyboard, mouse, phone, and fax machine; receive and communicate accurate information in a stressful or confrontational environment.</div>
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Minimum Qualifications</b></div>
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One (1) year or more of experience in public safety, first response, or as an emergency dispatcher or telecommunicator.</div>
<div>OR</div>
<div>Two (2) or more years of experience as a non-emergency dispatcher, or in a customer service or administrative role that includes significant contact with the public.</div>
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Preferred Qualifications</b></div>
</div><div><div>
High school diploma or equivalent.<br>
Vermont E911 Call Taker Certification.<br>
Experience running license, registration, and criminal history queries.<br>
Experience entering NCIC information.<br>
Experience as a First Responder.</div>
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Special Requirements</b></div>
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Performance requirement: Applicants must pass a Department of Public Safety administered computer based &quot;CritiCall&quot; test, which assesses computer and other job related skills.<br>
Certification by the E-911 Board as a telecommunicator may be required within six months of entry into the job.<br>
All candidates must pass a security clearance conducted by the Department of Public Safety.</div>
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Additional Benefits</b></div>
</div><div><div>
In addition to the generous state employment package, PSAP employees receive the following compensation opportunities:</div>
<ul>
<li>Built-in overtime</li>
<li>Promotion eligibility after 2 years, which would also include a differential for training new hires</li>
</ul></div></div><div><div><div><b>Total Compensation</b></div>
</div><div><div>
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:</div>
<ul><li>80% State paid medical premium and a dental plan at no cost for employees and their families</li>
<li>Work/Life balance: 11 paid holidays each year and a generous leave plan</li>
<li>State Paid Family and Medical Leave Insurance (FMLI)</li>
<li>Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan</li>
<li>Tuition Reimbursement</li>
<li>Flexible spending healthcare and childcare reimbursement accounts</li>
<li>Low cost group life insurance</li>
<li>Incentive-based Wellness Program</li>
<li>Qualified Employer for Public Service Student Loan Forgiveness Program</li>
</ul>
<div>Want the specifics? Explore the Benefits of State Employment on our website.</div></div></div><div><div><div><b>
Equal Opportunity Employer</b></div>
</div><div>The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State&rsquo;s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.</div></div></div></div>

PSAP Emergency Communications Dispatcher I - Westminster

City of Florida City

<p></p><div><div><div><p><b>FLSA STATUS: NON-EXEMPT
</b></p><p><b>OPENING DATE: 03/16/2026 CLOSING DATE: OPEN UNTIL FILLED
</b></p><p><b>DRUG FREE WORKPLACE/ EQUAL OPPORTUNITY EMPLOYER
</b></p><p>The City of Florida City Police Department is seeking applicants for a full and part-time
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Communications Officer (C/O Dispatcher) positions. The Communication Officer receives calls on the
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City's 911 system, both for emergencies and non-emergencies. For non-emergency calls, provides
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information, answers questions, takes messages, and/or refers caller to appropriate staff; contacts
<br>
various other departments as needed to resolve problems. For emergency calls, obtains information
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from callers and determines the appropriate agency to respond; contacts and dispatches appropriate
<br>
agency; provides agency with information needed to respond and to ensure personnel/officer safety.
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Position requires constant contact with the public in stressful situations that require the ability to
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remain calm, think clearly, use good judgment, and have clear, understandable speaking skills.<br>
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</p><p>Essential Job Functions:
</p><p>Answers 911 emergency phones lines and non-emergency lines; obtains necessary information
<br>
about emergencies or complaints; directs police officers in the field via two- way radio and relays
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emergency information and pertinent data.
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Operates a Computer Aided Dispatch system (CAD) to maintain accurate dispatch records; transmits
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relevant information to field officers as requested. Maintains communication logs and records; monitors
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closed circuit television equipment; updates and maintains various databases in the CAD system;
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various office duties as assigned by the Supervisor.<br>
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</p><p>Minimum Requirements:
</p><p>High School Diploma or GED required; related experience with computer aided dispatch systems in
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a public safety position preferred. General knowledge of office procedures such as filing and records
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maintenance; typing skills, computer skills in Microsoft Office applications; ability to read, interpret
<br>
and apply operating manuals and other reference materials.
</p></div></div><div><div><p>Must speak clearly and concisely; ability to exercise good judgment and make sound decisions under
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stress; ability to effectively communicate with and elicit information from distraught and irate citizens;
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ability to coordinate a number of activities at the same time under intense stress. Must be able to work
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a variety of shifts as assigned, including days, evenings, nights, weekends and holidays. Must be able
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to pass background and drug screening. Must be able to sit for long periods with breaks.
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Applicants must complete all requirements established by the City of Florida City for employment. This
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may include, but not limited to, a written examination, typing test, psychological screening to determine
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suitability for position, polygraph examination, comprehensive background investigation, and
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drug/alcohol screening test.
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Bilingual- English/Spanish preferred.
</p><p>Part-time employees receive the following employee benefits: Life/ADD Insurance, Florida Retirement
<br>
System (FRS). Full-time employees will receive the following benefits: Life/ADD insurance, vacation,
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sick leave, holiday pay, Florida Retirement System (FRS), 100% paid health insurance premium.<br>
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</p><p><b>HOW TO APPLY:
</b></p><p>MUST SUBMIT POLICE DEPARTMENT APPLICATION
</p><p>(available at Police Department Dispatch window or download at
</p><p>www.floridacityfl.gov/jobs) for consideration.
</p><p></p><p>Submit <i>completed </i>Police Department application in a sealed envelope in person or via U.S.
</p><p>mail:<br>
<br>
</p><p>City of Florida City
</p><p>Attn: Human Resources
</p><p>404 West Palm Drive
</p><p>Florida City, Fl 33034
</p><p>305-247-8221
</p><p>pdirector@floridacityfl.gov</p></div></div></div><p></p>

Communications Officer Dispatcher

City of Marble Falls

<div><p>OBJECTIVES:</p><p>
The Public Safety Communications Officer performs specialized radio and communications work. This position operates radio, telephone and related communications equipment and software to receive and relay critical information to responders. Prioritizes and assigns appropriate response for emergency and non-emergency incidents. Maintains logs and records all activity as required. Provides support information to police officers, firefighters/paramedics, the public and other agencies as required. Responsible for answering emergency calls, non-emergency calls, incoming administrative lines and providing pre-arrival instructions to callers.</p><p><br>
ORGANIZATIONAL RELATIONSHIPS:</p><ul><li>
REPORTS TO: The Communications Shift Supervisor</li><li>
DIRECTS: Does not supervise any employees
</li><li>OTHER: Works with all protective service personnel to coordinate effective response in emergency situations</li></ul><p><br>
GENERAL STATEMENT OF DUTIES:</p><p>
The Communications Officer is responsible for the following duties:</p><ul><li>
Answers incoming 9-1-1, TTY emergency and non-emergency calls.</li><li>
Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures.</li><li>
Makes outgoing calls as necessary or requested;</li><li>
Directing all callers to appropriate departments and/or agencies as needed;</li><li>
Maintains accurate records in Computer Aided Dispatch, Records Management and Mobile Software as related to daily operations following local standard operating guidelines. ;</li><li>
Evaluates information to determine appropriate response including; jurisdiction, resources and personnel ;</li><li>
using established protocols to provide pre-arrival instructions to emergency callers until appropriate units arrive on scene;</li><li>
Monitors multiple radio talkgroups and ensures interoperable radio communications, responds and documents all radio traffic.</li><li>
Maintains officer safety by insuring adequate back-up and by attaining continuous status checks according to standard operating procedures;</li><li>
Monitors information related to emergency management and uses various software to increase citizen and responder awareness. ;</li><li>
Maintains credentials and successfully access national and state databases in accordance with local, state and federal policies and guidelines including but not limited to; inquiry, clear, cancel, modify, request, confirmation and validation.</li><li>
Provides information service to the general public; and</li><li>
Maintains familiarity with major streets, public buildings industrial plants, and the general geographic layout of area jurisdictions and map identification.</li><li>
Performs other related duties as may be assigned or required.</li></ul><p><br>
PHYSICAL AND ENVIRONMENTAL CONDITIONS:</p><p>
The Communications Operator is required to lift and carry up to 20 pounds and to pull, push, or drags up to 50 pounds of materials and supplies. The Communications Operator must be able to stand or sit for extended periods. He or she must be able to wear a headset to communicate over the phone. The Communications Operator uses eyes, ears, hands and fingers to perform assigned duties and responsibilities rapidly and works various hours and days to accommodate required overtime or shift work. He or she must also be able to stand or sit for up to four (4) hours minimum. This position requires the employee to have 20/20 vision with or without corrective lenses and must first perceived forced whispered voice at greater or equal to five (5) feet with or without a hearing aid. The job of Communications Operator is performed mainly indoors in a climate-controlled environment.</p><p><br>
REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND TRAINING:</p><p>
The Communications Operator must have the ability to learn the methods, practices, equipment, and materials used for emergency communications; the ability to speak clearly and distinctly; the ability to exercise good judgment; the ability to react calmly and quickly; the ability to prepare concise and accurate reports; and the ability to communicate effectively, verbally and in writing. The Communications Operator must possess a working knowledge of computers and have above average typing skills. He or she must also possess skills in coordinating and handling multiple tasks simultaneously. The Communications Operator must have the ability to perform in a highly stressful environment; must be able to attend required out of town and/or overnight training courses as necessary; and must have the ability to form and maintain effective working relationships with other employees, other city departments, and the general public.</p><p><br>
EDUCATION, WORK EXPERIENCE, CERTIFICATIONS AND LICENSES REQUIRED:</p><ul><li>
High school diploma or GED equivalent.</li><li>
A valid Texas driver's license.</li><li>
Meet proficiency requirements from the Texas Commission on Law Enforcement Officers Standards and Education as mandated by the State of Texas. (Intermediate Telecommunications from TCOLE preferred)</li></ul><p>
Failure to obtain a Telecommunication Certification from the Texas Commission on Law Enforcement Officers Standards and Education within one (1) year of employment will result in termination of employment.<br>
</p><br>
<p>SAFETY SENSITIVE:</p><p>
This position is a safety-sensitive position. All safety-sensitive positions require selected candidates to undergo and successfully complete a post-offer, pre-employment background check to include, criminal background, driving record, drug testing and physical examination. Individuals holding this position will be subjected to random drug testing on a regular basis.</p></div>

Communications Officer (911 Dispatcher)

Washington University in St. Louis

<div><h1 class="jobSectionHeader"><b>Scheduled Hours</b></h1>
40<p></p><h1 class="jobSectionHeader"><b>
Position Summary</b></h1>
Assist in coordinating operations of the Communications Center while maintaining responsibility for performing regular duties as a Dispatcher. Will coordinate efforts with Communications Center Supervisor to develop and implement training materials, ensure proper staffing and properly maintain Communications Center systems.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p></p><div><div><div><div><div><div><div><p><b>
Primary Duties &amp; Responsibilities:
</b></p></div></div></div></div></div></div></div><ul><li><p>Receives emergency and non-emergency telephone calls and in-person complaints from the public. Refers non-emergency calls to the appropriate service provider by phone call, written message, or in-person referral.</p></li><li><p>
Dispatches police personnel using radio system in response to calls for service. This involves assessing and assigning the proper number of units after obtaining critical information from the service requestor.</p></li><li><p>
Records all police activity on proper forms and/or by entering data in the Department&rsquo;s CAD system. This activity is conducted concurrently with other Dispatcher tasks.</p></li><li><p>
Maintains constant contact, by police radio, with police personnel in the field and remains alert for potential problems or threats to personnel safety. Maintains an on-going assessment of personnel availability through active listening to radio traffic.</p></li><li><p>
Monitors alarm panels by watching or listening and dispatches units to the appropriate alarm. This requires geographic familiarity with the Campus as well as constant monitoring of personnel availability. The Dispatcher must react quickly in contacting personnel at the source of the alarm to determine if the alarm is false or bona fide.</p></li><li><p>
Monitoring of campus CCTV feeds by viewing monitors in the dispatch center and dispatching appropriate personnel when activity requiring follow-up is observed.</p></li><li><p>
Monitors by listening to and comprehending several other radio frequencies such as Parking, Bear Patrol, and surrounding jurisdictions.</p></li><li><p>
Dispatches the Emergency Support Team.</p></li><li><p>
Monitors and dispatches units in response to calls received on the Emergency &ldquo;Blue Light&rdquo; Telephone system.</p></li><li><p>
Using police telecommunication system, notifies and dispatches appropriate personnel in response to specific incidents requiring investigation.</p></li><li><p>
Conducts computer inquiries and makes computer entries of stolen property, missing persons, license registrations, etc. Must constantly monitor computer for receipt of messages regarding commission of crimes, wanted persons, stolen vehicles, etc.</p></li><li><p>
Receives and processes emergency calls for other University departments when they are closed.</p></li><li><p>
Maintains a constantly updated log of towed vehicles. Maintains computerized files of bicycle registrations, telephone contacts, etc.</p></li><li><p>
Greets and assists visitors at the public window.</p></li><li><p>
Responds to inquiries from the public regarding police related services and makes referrals for members of the news media.</p></li><li><p>
Maintain Department recording equipment so that telephone and radio traffic can be recorded and reviewed periodically changing discs and checking machines for proper adjustment.</p></li><li><p>
Reviews &quot;Dispatcher&quot; email on a daily basis; shares pertinent information with on-coming Dispatcher.</p></li><li><p>
Other duties as assigned.</p></li></ul><p></p><p><b>
Working Conditions:</b></p><p>
Job Location/Working Conditions</p><p></p><ul><li><p>
Ability to work in an environment that is fast-paced and is exposed simultaneously to multiple audio and visual signals.</p></li><li><p>
Employee may be required to work any shift and to occasionally remain on duty beyond normal shift.</p></li><li><p>
Employee may occasionally be required to report for duty without prior notice due to emergencies or staffing shortages.</p></li></ul><p></p><p>
Physical Effort</p><p></p><ul><li><p>
Employee is required to sit for extended periods of time.</p></li></ul><p></p><p>
Equipment</p><p></p><ul><li><p>
E‐911 Communications, computer aided dispatch, multi-disciplined radio, Computer Aided Dispatch (CAD) system.</p></li><li><p>
Normal office equipment.</p></li></ul><p></p>
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.<p></p><h1 class="jobSectionHeader"><b>
Required Qualifications</b></h1><p></p><p><b>
Education:</b></p>
High school diploma or equivalent high school certification or combination of education and/or experience.<p><b><br>
Certifications</b><b>/Professional Licenses</b><b>:</b></p>
The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.<p></p>
Regional Justice Information System (REJIS) - St Louis Police Academy<p><b><br>
Work Experience:</b></p>
No specific work experience is required for this position.<p><b><br>
Skills:</b></p>
Not Applicable<p><b><br>
Driver's License:</b></p>
A driver's license is not required for this position.<p></p><h1 class="jobSectionHeader"><b>
More About This Job</b></h1><h2 class="jobSectionHeader"><b>
Required Qualifications:</b></h2><ul><li>
Successful completion of any required training to be a state certified Telecommunicator.</li><li>
Pass a drug screen and criminal background investigation.</li><li>
Considerable knowledge of communications equipment; considerable knowledge of and ability to operate a computer.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Preferred Qualifications:</b></h2><ul><li>
Previous experience as a Dispatcher.</li><li>
Ability to work all shifts.</li><li>
Ability to function effectively in a potentially stressful environment.</li><li>
Ability to type a minimum of 35 words per minute with accuracy.</li><li>
Ability to listen and effectively communicate via telephone, police radio and in person.</li><li>
Considerable knowledge of the geography of the campus and surrounding area.</li><li>
Considerable knowledge of Departmental rules, regulations, policies and procedures.</li><li>
Considerable knowledge of policies, procedures and operating guidelines of NCIC, MULES, REJIS and the FCC.</li><li>
Ability to react quickly and calmly in emergency situations.</li><li>
Ability to interact successfully and courteously with the public in person and/or by telephone.</li><li>
Ability to make emergency decisions under stress and assign priorities based on available information.</li><li>
Ability to write legibly and concisely.</li></ul><p></p><h1 class="jobSectionHeader"><b>
Preferred Qualifications</b></h1><p></p><p><b>
Education:</b></p>
No additional education unless stated elsewhere in the job posting.<p><b><br>
Certifications</b><b>/Professional Licenses</b><b>:</b></p>
No additional certification/professional licenses unless stated elsewhere in the job posting.<p><b><br>
Work Experience:</b></p>
Police/Fire Communications Center (2 Years)<p></p><p><b>
Skills:</b></p>
Analyze Information, Deadline Management, Decision Making, Emergency Dispatch, Enhanced 911, Impartiality, Listening Effectively, Multitasking, Objective Thinking, Oral Communications, Police Dispatching, Prioritization, Problem Solving, Radio Systems, Scheduling, Speak Effectively, Speaking Clearly, Stress Management, Teamwork, Working Independently, Work Relationships, Written Communication<p></p><h1 class="jobSectionHeader"><b>
Grade</b></h1>
G08-H<p></p><h1 class="jobSectionHeader"><b>
Salary Range</b></h1>
$21.17 - $32.85 / Hourly<p></p>
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.<p></p><h1 class="jobSectionHeader"><b>
Questions</b></h1><p>
For frequently asked questions about the application process, please refer to our External Applicant FAQ.</p><p></p><h1 class="jobSectionHeader"><b>
Accommodation</b></h1><p>
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.</p><p></p>
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.<p></p><h1 class="jobSectionHeader"><b>
Pre-Employment Screening</b></h1>
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.<p></p><h1 class="jobSectionHeader"><b>
Benefits Statement</b></h1><p>
Personal</p><ul><li><p>
Up to 22 days of vacation, 10 recognized holidays, and sick time.</p></li><li><p>
Competitive health insurance packages with priority appointments and lower copays/coinsurance.</p></li><li><p>
Take advantage of our free Metro transit U-Pass for eligible employees.</p></li><li><p>
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.</p></li></ul><p></p><p>
Wellness</p><ul><li><p>
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!</p></li></ul><p></p><p>
Family</p><ul><li><p>
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We&rsquo;ve got you covered.</p></li><li><p>
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.</p></li></ul><p></p><p>
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/</p><p></p><h1 class="jobSectionHeader"><b>
EEO Statement</b></h1>
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University&rsquo;s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.</div>

Dispatcher - Communications

City of Chaffee

<p><b>POLICE DISPATCHER </b></p><p><b>REPORTS TO: Communications Director </b></p><p><b>SUPERVISES: Non-supervisory position </b></p><p><b>DEFINITION: </b></p><p>The Communications Dispatcher dispatches emergency and non-emergency equipment and personnel for user agencies in response to calls-for-service including police, fire, and animal control services; provides information to the public; provides information to the user agencies.</p><p>ESSENTIAL AND RELATED FUNCTION STATEMENTS--Essential and other important responsibilities and duties may include, but are not limited to, the following:</p><p>Essential Functions:</p><p>- Receives telephone complaints concerning crimes and police emergencies and dispatches appropriate police patrol units by radio to investigate. Relays instructions and questions for field units.</p><p>- Receives telephone information concerning fire and medical emergencies and dispatches appropriate fire and ambulance units by radio. Relays instructions and questions from field units.</p><p>- Receives telephone complaints concerning animals and dispatches appropriate animal control units to investigate. Relays instructions and questions from field units.</p><p>Knowledge, Skills and Abilities:</p><p>- Ability to type 35 words per minute.</p><p>- Ability to maintain good working relationships in servicing all levels of City government and user agencies.</p><p>- Ability to successfully work within the City&rsquo;s philosophy of customer service.</p><p>- Ability to clearly read, write and spell in English.</p><p>- Ability in projecting a clear, distinct speaking voice.</p><p>- Ability to work under pressure in response to emergency situations.</p><p>- Good interpersonal communications and public contact skills.</p><p>- Ability to read and interpret maps.</p><p>- Ability to work rotating shift/hours, including nights, holidays and weekends.</p><p>- Ability to pass drug test</p><p>- - Ability to successfully complete one year probationary period.</p><p>- Ability to successfully complete the MULES certification training within six months of hire date.</p><p>- Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting for extended periods of time and operating assigned dispatch equipment.</p><p>- Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.</p><p>- Ability to make sound decisions in a manner consistent with the essential job functions.</p><p><b>ESSENTIAL FUNCTIONS: </b></p><p>- Receives and transmits the above information by operating communication consoles, two-way radio, telephone, paging, various computers, fire department pagers and intrusion alarm equipment.</p><p>- Maintains appropriate records, computer data base, maps, diagrams, and written procedures relating to such activities.</p><p>Related Functions:</p><p>- Prepare special reports as may be required.</p><p>- Assists Chief of Police, Patrol Officers and Communications Director in projects as needed.</p><p>- Maintains accurate logs relating to criminal history, calls-for-service, and other related reports.</p><p>-</p><p><b>MINIMUM QUALIFICATIONS: </b></p><p>Sufficient education, training and/or work experience to demonstrate the possession of the following knowledge, skills, and abilities which would typically be acquired through:</p><p>- High school graduate or GED. and</p><p>- One year of successful full-time responsible experience performing work where the essential functions of the job involved public contracts, computer usage, or heavy telephone traffic.</p><p>MULES certified prefered.</p><p><b>WORKING CONDITIONS</b>:</p><p>Work in an office environment; sustained posture and intense attentiveness for prolonged periods.</p><p>Pay: $16.50 - $18.00 per hour</p><p>Work Location: In person</p>

Police Dispatcher

City of Winooski Vermont

<div><div><p>The Dispatcher serves as the central point for receiving and directing communications for the Police Department. This position is responsible for handling incoming phone, radio, and written communications and ensuring information is relayed to the appropriate personnel. Following established procedures and using sound judgment, the Dispatcher performs critical communications work by receiving and dispatching police, fire, and rescue calls and coordinating responses with the appropriate public safety personnel. The Dispatcher also maintains and retrieves records and files information needed to support patrol units and department staff. The position has primary responsibility for the initial deployment of public safety personnel and equipment, in accordance with established policies and written directives.</p><p><b>
To apply,
</b><br>
 Apply online or download our employment application</p><p>
Employment applications and resumes can also be emailed or sent to our address:</p><p>
hr@winooskivt.gov</p><p>
City of Winooski<br>
Dept. of Human Resources<br>
27 West Allen Street, Winooski, Vermont 05404</p></div></div>

Hamline University

<div><p>Founded in 1854, Hamline was the first university in Minnesota and among the first coeducational institutions in the nation. Hamline University provides a world-class education for undergraduate and graduate students. Our faculty, staff, and students cultivate an ethic of civic responsibility, social justice, and inclusive leadership and service.
</p><p></p><p>Hamline University is an Equal Opportunity employer. Hamline University does not discriminate on the basis of race; color; religion; creed; sex; national origin; marital status; familial status; status with regard to public assistance; membership or activity in a local human rights commission; disability; age; protected veteran status; or any other status protected by applicable law in its education or employment programs or activities. The University will provide reasonable accommodations to qualified individuals with disabilities.
</p><p></p><p>The Overnight Public Safety Dispatcher is responsible for operating the Public Safety communications center during overnight hours. This position serves as the primary point of contact for emergency and non-emergency communications, monitors security systems, and supports campus safety operations during reduced staffing hours.
</p><p></p><p>This role requires strong multitasking ability, attention to detail, independent decision-making, and the ability to remain calm and professional in a fast-paced environment. The overnight dispatcher will also be responsible for structured clerical and data-entry tasks during lower call-volume periods.
</p><p>This position includes overnight shifts, rotating weekends, holidays, and occasional overtime as operational needs require.
</p><p></p><p>Proposed Schedule Structure:
</p><p>Primary shift: 10:00 PM &ndash; 8:00 AM (10-hour shift)
</p><p>Four shifts per week (40 hours total)
</p><p>Two-week rotating schedule that includes every other weekend
</p><p>Example rotation:
</p><p>Week 1: Wednesday &ndash; Saturday (10:00 PM &ndash; 8:00 AM)
</p><p>Week 2: Monday &ndash; Thursday (10:00 PM &ndash; 8:00 AM)
</p><p>Overnight overlap with another dispatcher may occur on certain days to support operational coverage, training, and structured clerical productivity.
</p><p></p><p>Essential Duties and Responsibilities
</p><p><i>Communications and Dispatch Operations
</i></p><p>&bull; Answer and prioritize emergency and non-emergency calls
</p><p>&bull; Dispatch officers and monitor officer status and location
</p><p>&bull; Maintain radio communications throughout shift
</p><p>&bull; Monitor CCTV, fire alarms, intrusion alarms, and access control systems
</p><p>&bull; Escalate incidents according to departmental protocol
</p><p>&bull; Maintain detailed activity logs
</p><p><i>Data Entry and Clerical Responsibilities
</i></p><p>&bull; Enter calls for service accurately and in real time into the CAD system
</p><p>&bull; Complete incident logs and shift reports
</p><p>&bull; Enter and reconcile parking citations
</p><p>&bull; Review and audit CAD entries for accuracy
</p><p>&bull; Update lost and found records
</p><p>&bull; Maintain key inventory logs
</p><p>&bull; Assist with report narrative cleanup and documentation review
</p><p>&bull; Conduct access control reconciliation and camera time checks
</p><p>&bull; Complete assigned overnight projects during low-volume periods
</p><p><i>Overnight-Specific Responsibilities
</i></p><p>&bull; Conduct system checks of alarm and camera systems
</p><p>&bull; Monitor campus activity during reduced staffing hours
</p><p>&bull; Secure the Public Safety office and control access
</p><p>&bull; Prepare end-of-shift summary and documentation for incoming staff
</p><p></p><p>Minimum Qualifications
</p><p>&bull; High school diploma or GED
</p><p>&bull; Ability to type and enter data accurately
</p><p>&bull; Strong written and verbal communication skills
</p><p>&bull; Ability to multitask in a fast-paced environment
</p><p>&bull; Ability to work independently with minimal supervision
</p><p>&bull; Basic computer proficiency
</p><p>&bull; Ability to pass background screening
</p><p></p><p>Preferred Qualifications
</p><p>&bull; Previous dispatch, security, or call center experience
</p><p>&bull; Experience working overnight shifts
</p><p>&bull; Familiarity with CAD systems, CCTV monitoring, or access control systems
</p><p>&bull; Experience in a higher education environment
</p><p>Work Expectations
</p><p>&bull; Required to work overnight hours
</p><p>&bull; Required to work rotating weekends
</p><p>&bull; Required to work holidays as assigned
</p><p>&bull; Reliable attendance and punctuality
</p><p>&bull; Ability to sit and work at a computer for extended periods
</p><p>&bull; Ability to manage multiple systems simultaneously
<br>
<br>
Must perform the following essential functions with or without a reasonable accommodation:
<br>
&bull; Must be able to work on a computer for extended periods of time.
<br>
&bull; Ability to work an on-call schedule.
<br>
&bull; Ability to travel on and off campus locations.<br>
</p><p><br>
ADDITIONAL INFORMATION
<br>
&bull; This is a full time, 1.0 FTE non-exempt position which requires a minimum of 40 hours a week, 12 months a year.
<br>
&bull; This position may require overtime during peak seasons.
<br>
&bull; Occasional night and or weekend work may be required.
</p><p></p><p>All questions marked &lsquo;Required&rsquo; need to be answered in order to submit the application. It is important that your application show all of the relevant education and experience you possess. Applications may be rejected if incomplete. If rejected, you must reapply for the position in order to be considered. A resume or curriculum vitae, a cover letter outlining your qualifications for and interest in the position, contact information for 3 current, professional references, as well as copies of transcripts (if required) must be uploaded with each application <b>.</b></p></div>

Overnight Public Safety Dispatcher

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