communications manager

Robert W Woodruff Library Of The Atlanta University Center Inc

<div><h1 class="jobSectionHeader"><b>Job Summary:</b></h1><p>
The Communications Manager serves as the primary writer and content lead for the organization and is responsible for the development, accuracy, and timely delivery of all institutional communications. This role oversees written content across web, social media, and print platforms and ensures alignment with organizational priorities and brand standards. The Director manages both planned editorial calendars and rapid response communications, consistently delivering high quality work under pressure and within short turnaround timelines.</p><p></p><p><b><br>
</b><b>Primary Duties and Responsibilities:</b></p><ul><li>
Serve as the lead writer for organizational communications, including press releases, annual reports, executive communications, and promotional materials.</li><li>
Develop and oversee content for the website, social media platforms, and print publications.</li><li>
Ensure accuracy, clarity, consistency, and alignment with institutional messaging and brand standards.</li><li>
Manage editorial planning processes, balancing long range projects with urgent communications needs.</li><li>
Establish and enforce editorial standards and quality control processes.</li><li>
Supervise and provide direction to ensure cohesive messaging, strong visual identity, and effective digital and print content delivery.</li><li>
Coordinate content production timelines across writing, design, and web publishing functions.</li><li>
Respond to time sensitive and high visibility requests with professionalism and sound judgment.</li><li>
Monitor performance metrics related to engagement and visibility and adjust content strategies as needed.</li><li>
Support crisis and executive communications when required.</li></ul><p></p><p><b><br>
Minimum Qualifications</b></p><p>
Educational/Training Requirements:</p><ul><li>
Bachelor&rsquo;s degree in Journalism, English, Public Relations, Mass Communications or related fields</li><li>
Excellent written communication skills</li></ul><p></p><p><b><br>
Experience:</b></p><ul><li>
Five (5) years of communications experience in a library, museum, or nonprofit organization, with responsibility for executive communications, media relations, publications, special events communications, and brand stewardship</li><li>
Demonstrated high-quality writing skills</li><li>
Demonstrated project management skills</li></ul><p></p><p><b><br>
Knowledge, Skills and Abilities:</b></p><ul><li>
Strong strategic thinking skills</li><li>
Demonstrated ability to create high quality work</li><li>
Business and creative writing, public speaking, and presentation skills</li><li>
Ability to align communications planning and execution to achieve organizational priorities,</li><li>
Proven ability to translate concepts into messages for a variety of audiences</li><li>
Ability to prioritize, manage multiple tasks, and meet deadlines</li><li>
Analytical, interpersonal, and oral and written communication skills</li><li>
Ability to work independently and as a member of a team and to foster a team environment; delegate and direct the work of others</li><li>
Ability to negotiate conflict among users and staff</li><li>
Ability to problem solve (identifying, exercising good judgment, solving)</li><li>
Ability to take initiative and be accountable for results</li><li>
Working knowledge and demonstrated application of current and emerging communication technologies</li><li>
Working knowledge of the Adobe Creative Suite</li><li>
Knowledge of the media including print, broadcast, and online</li><li>
Ability to generate and effectively apply new innovations</li><li>
Ability to plan projects and coordinate resources to deliver effective marketing campaigns on time and within budget</li><li>
Effective collaboration skills to work successfully with internal and external stakeholders</li><li>
Ability to find errors and anomalies in publications</li></ul><p></p><p><b><br>
Physical Demands:</b></p><ul><li>
Physical demands are typical of similar jobs in comparable organizations.</li></ul><p></p><p><b><br>
Work Environment:</b></p><ul><li>
The work environment is typical of similar jobs in comparable organizations.</li></ul><p></p><p><i><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></p></div>

Communications Manager

City of Atlanta

<div><p><b>Posting expires: </b>March 16, 2026
</p><p><b>Salary range: </b>$140,000 - $160,000 (Commensurable with experience)
</p><p><b>General Description and Classification Standards
</b></p><p>The Communications Director is responsible for fostering civic engagement and awareness of City Council activities, programs, and services by developing and implementing strategic communications, managing media relations, and serving as a designated spokesperson.
</p><p>This position oversees all facets of internal and external communications for the Council through accurate, timely, and consistent messaging across written, audio, video, social media, website, and other platforms. The role advances transparency and public partnership by shaping how the Council communicates, listens, and shares information. Work is performed under the general direction of the Council Chief of Staff.
</p><p><b>Supervision Received
</b></p><p>Direction received is general and focuses on end results. Position plans own work and project schedules and sequences, collaborating with Council leadership and staff.</p></div><p></p>
<br><div><p><b>Essential Duties and Responsibilities </b><i>These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.
</i></p><p><b>Strategic Communications &amp; Public Affairs
</b></p><ul><li>Develop and administer a comprehensive public information and communications program for the City Council, including short- and long-term strategies.
</li><li>Create and implement civic engagement initiatives to increase citizen participation and awareness.
</li><li>Ensure consistent messaging across all platforms, aligning with Council goals and objectives.
</li></ul><p><b>Media Relations &amp; Spokesperson Duties
</b></p><ul><li>Serve as the primary media spokesperson for the Council; prepare responses for press inquiries, briefings, and interviews.
</li><li>Coordinate media relations, including press releases, talking points, position statements, and crisis communications.
</li><li>Advise Council members on media trends, legislation, and public image implications.
</li></ul><p><b>Content Development &amp; Brand Management
</b></p><ul><li>Oversee development of written communications (newsletters, brochures, reports, speeches, advisories).
</li><li>Manage Council&rsquo;s digital presence, including website content, social media channels, video production, and graphic design.
</li><li>Maintain and protect the Council&rsquo;s brand and image.
</li></ul><p><b>Event &amp; Emergency Communications
</b></p><ul><li>Assist with Council or City events, including coverage of meetings and community activities.
</li><li>In coordination with Public Safety and Emergency Management, manage communication during crises and emergencies.
</li></ul><p><b>Collaboration &amp; Leadership
</b></p><ul><li>Partner with Council members, Mayor&rsquo;s staff, and department directors on strategic communication issues.
</li><li>Supervise and guide communications staff; assign work and monitor performance.
</li><li>Train employees on Council communication policies and procedures.
</li></ul><p><b>Research &amp; Reporting
</b></p><ul><li>Prepare accurate reports, policy briefs, and recommendations to enhance public awareness and Council transparency.
</li><li>Monitor and analyze media coverage and public sentiment.
</li></ul><p><b>Other
</b></p><ul><li>Attend meetings, seminars, and training sessions to remain current on best practices and legislative changes.
</li><li>Accommodate flexible schedules for evening meetings, community events, and crisis situations.
</li><li>May perform other duties as assigned.
</li></ul><p><i>The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.
</i></p><p><b>Knowledge Skills and Abilities </b><i>This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.
</i></p><ul><li>Knowledge of municipal government operations, public relations, and mass communication principles.
</li><li>Understanding of federal, state, and local laws, codes, and regulations.
</li><li>Strong writing, editing, and proofreading skills; experience in media relations, videography, and digital publishing.
</li><li>Ability to manage multiple projects, adapt to urgent crises, and utilize diverse communication channels.
</li><li>Proficiency in website content management, social media platforms, and analytics.
</li><li>Excellent interpersonal and presentation skills.
</li><li>Valid driver&rsquo;s license with a good driving record.</li></ul></div>

Council Communications Director

The Lumistella Company

<div></div><div><div><b>Join us in Telling the Stories of Santa&rsquo;s North Pole!</b></div><div><br>
The Lumistella Company is a global intellectual property company dedicated to bringing Santa&rsquo;s North Pole to life for children around the world through consumer products, original entertainment and brand experiences. We are home to the most iconic and beloved Christmas brands of this generation including The Elf on the Shelf, Elf Pets, and Elf Mates.
</div><div>
</div><div>The <b>Digital Engagement Manager </b>will serve as the operational engine of Lumistella&rsquo;s digital ecosystem, translating strategy and creativity into precise, platform-ready execution. This role oversees the end-to-end publishing process; including calendar alignment, asset preparation, scheduling, QA, and live deployment; ensuring all content appears accurately, consistently, and optimized across channels. Acting as the cross-functional connector between Content, Creative, Project Management, Growth, Brand, Legal, and external influencer partners, they manage the unified editorial calendar, uphold brand safety and compliance standards, and oversee creator content workflows. While not responsible for developing creative narratives, this leader ensures every digital asset is delivered seamlessly, on time, and aligned with platform best practices to maximize performance and brand integrity.</div><div>
</div><div>
The <b>Digital Engagement Manager </b>will:</div><ul><li>
Own the social publishing calendar, aligning content across social, blog, and email.</li><li>
Translate brand priorities, product launches, and cultural moments into a cross-channel editorial plan.</li><li>
Integrate UGC, trends, and lifecycle messaging in partnership with Growth to align paid and organic efforts.</li><li>
Oversee influencer and creator initiatives in partnership with agency teams.</li><li>
Lead creator briefing, content review, and performance optimization.</li><li>
Ensure brand standards, disclosures (FTC/COPPA), and seamless integration into the publishing calendar.</li><li>
Manage the end-to-end publishing pipeline (asset delivery, QA, scheduling, go-live).</li><li>
Ensure content meets platform best practices, accessibility, tagging, and compliance standards.</li><li>
Maintain documentation, workflows, and platform operations (account structure, verification, etc.).</li><li>
Partner across Brand, Legal, Growth, PR, Customer Care, and international teams to ensure alignment and brand integrity.</li><li>
Maintain asset permissions, UGC approvals, and clear escalation processes.</li><li>
Analyze performance data with Analytics to refine cadence, content mix, and platform prioritization.</li><li>
Provide actionable recommendations to improve engagement and impact.</li><li>
Lead and develop a Social Media Specialist and seasonal team members.</li><li>
Establish clear workflows and coverage plans to support high-volume periods while maintaining quality and accuracy.</li></ul><div><b>
If you want to be one of us...</b></div><div><b>
</b></div><div><b>
The ideal candidate will bring:</b></div><ul><li>
5&ndash;7 years in social media, publishing operations, or digital content management.</li><li>
Experience managing influencer/creator programs.</li><li>
Experience with brand storytelling, copy editing, and channel-specific writing.</li><li>
Strong operational skills: deadlines, documentation, multi-platform publishing, process and systems-thinking mindset.</li><li>
Experience navigating content reviews across many teams and stakeholders.</li><li>
Familiarity with Sprout, Meta Suite, CMS tools, analytics dashboards, and content calendars.</li></ul><div><b>
Education requirements:</b></div><ul><li>
Bachelor&rsquo;s degree in Marketing, Communications, Digital Media, Business, Public Relations, or a related field</li></ul><div><i>
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. A full and complete copy of the Job Description is available upon request.</i></div><div><br>
<b>
Want to Know More?</b></div><div>
</div><div>
To learn more about our company, check out our web site at: <b>www.Lumistella.com</b>.</div><div>
</div><div>
The Lumistella Company is an equal employment opportunity employer.</div></div>

Digital Engagement Manager

Sovos

<div><div><div><div><div><div><div><p><b>Build your future with Sovos.</b></p>
<p>
If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.</p>
<p>
At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.</p>
<p>
Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!</p>
<p>
Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the &quot;right&quot; resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.</p>
<p><b>
The Work You'll Do:</b></p>
<p>
At <b>Sovos</b>, we're transforming how companies around the world manage tax compliance-helping half of the Fortune 500 and thousands more stay ahead in a complex, ever-changing global landscape. As a <b>Director of Enablement Operations &amp; Communications</b>, you'll build and run the operational backbone that allows Sales Enablement to scale, execute, and communicate effectively. You'll own our AI-driven sales tech stack, drive reporting and insights, and ensure clear, consistent communications reach the sales organization-turning enablement strategy into measurable outcomes.</p>
<p><i>
More specifically, you will:</i></p>
<ul>
<li>Own the strategy, execution, and procurement process of our AI-driven roadmap for the CMS and LMS systems, partnering with Product Marketing and key stakeholders to improve adoption and experience</li>
Translate strategic enablement priorities into clear project plans, timelines, and deliverables<li>-driving alignment across stakeholders while proactively managing dependencies, risks, and tradeoffs</li>
<li>Build and maintain enablement reporting and dashboards that surface adoption, engagement, and impact, connecting enablement activity to performance outcomes</li>
<li>Own the strategy and execution of multi-channel sales enablement communications (meetings, newsletters, emails, Teams channels, and more), producing concise, benefit-oriented messaging with clear calls-to-action</li>
<li>Champion the Voice of Sales by prioritizing sales experience and WIFM across initiatives and actioning on sales feedback through the Sovos Sales Council and other channels</li>
Lead, coach, and develop a team of two enablement operations and communications professionals<li>-setting clear goals, priorities, and expectations while fostering accountability and growth</li>
<li>Establish repeatable operating rhythms for launches, training programs, and communications, and champion project management practices across the team</li>
<li>Leverage AI tools and emerging technologies to enhance enablement delivery, streamline operations, and drive innovation across the function</li>
</ul>
<p><b>What We Need From You</b></p>
<ul>
<li>8+ years of experience in Sales Enablement, Sales Operations, Marketing, or a related function</li>
<li>Proven experience owning and managing a sales enablement or revenue tech stack; experience with enablement platforms (Mindtickle, Highspot, etc.) strongly preferred</li>
<li>Strong project management background with demonstrated ability to run complex, cross-functional initiatives</li>
<li>Experience creating and managing internal communications for a sales or internal audience</li>
<li>Demonstrated success building reporting, dashboards, and actionable insights</li>
<li>Ability to influence without authority and partner effectively across Sales, Marketing, Operations, Product, and IT</li>
<li>Comfortable operating at both a strategic and hands-on level; previous team or cross-functional leadership preferred</li>
Highly organized with strong attention to detail, follow-through, and a builder mentality<li>-able to create structure and clarity in evolving environments</li>
<li>Clear, concise communicator who can simplify complexity and turn data into actionable recommendations</li>
<li>Global mindset with the ability to balance center-of-excellence standards with regional execution needs</li>
<li>Comfort and curiosity with AI tools and emerging technologies to drive smarter, faster enablement outcomes</li>
<li>Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire</li>
</ul>
<p><b>What Does Sovos Offer You?</b></p>
<p>
The tools to enhance your life - because we want you to enjoy your life outside of work and inside!</p>
<ul>
<li>Flexible Time-Off</li>
<li>Comprehensive Health, Dental and Vision benefits</li>
<li>401(k) with employee sponsored match</li>
<li>Bi-Weekly Meeting Free Days</li>
<li>Mentoring Programs</li>
<li>Globally recognized Training and Development programs</li>
<li>Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!</li>
</ul>
<p>Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.</p>
<p><b>
Company Background</b></p>
<p>
Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.</p>
<p>
More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter</p></div></div></div></div></div></div></div><div></div>

Director, Enablement Operations & Communications

Atlanta Diabetes Associates

<div>Description:
<p><b>
SUMMARY</b></p><p>
This position will support the administrative and clinical functions of a clinical research department.<br>
Responsibilities include data entry, supply room management, patient recruitment, department marketing, equipment monitoring, and laboratory processing.</p><p><b>
DUTIES</b></p><p>
Performs a combination, but not necessarily all, of the following duties:<br>
Assists Clinical Research Coordinator in the conduct of clinical trials.<br>
Accepts shipments of study supplies and maintains organization of study supply room.<br>
Monitors department equipment and maintains documentation logs<br>
Performs phlebotomy and processes, packages, and ships labs.<br>
Performs data entry of clinical trial information as needed.<br>
Assists in the organization and storage of source documentation.<br>
Assists in patient recruitment with direct patient contact and by keeping providers informed of enrolling trials.<br>
Assists in developing marketing materials for research department and in developing website content.<br>
Performs other duties as assigned.</p><p><b>
SUPERVISION</b></p><p>
Work is performed under general supervision from the Principal Investigator and Department Manager of the research unit. (Investigator acts as consultant on any problems which arise).</p><p><b>
ADDITIONAL RESPONSIBILITIES</b></p><ul><li>
Handle and protect confidential and sensitive data with integrity.</li><li>
Manage data collection projects by meeting paper and electronic mailing deadlines, entering data, transcribing tapes and handwritten notes; learn and use technology to do these tasks more efficiently.</li><li>
Prepare print documents, web pages, and other graphics using Word and Excel.</li><li>
Produce written, tabular and visual materials for research reports and presentations.</li></ul><p><b>
EDUCATION/EXPERIENCE</b></p><p>
Associate degree preferred. Experience may be accepted in lieu of formal education.<br>
Experience working in medical office, laboratory, or research center preferred.</p><p><b>
EQUIPMENT</b></p><p>
Must be familiar with scientific and medical equipment used in the particular field of laboratory, medical and clinical research.</p><p><b>
WORKING CONDITIONS</b></p><p>
Work is performed in an office, laboratory, and/or clinic environment. This is a full-time position.<br>
Full-time is defined as 40 hours per work week. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time.</p><p><b>
IMPORTANT:</b></p><p>
Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Division Manager, Principal Investigator and Chief Operations Officer.<br>
Information resources including data, information, technology, and software are Atlanta Diabetes Associates resources and must be protected and used in conformance with all applicable laws and policies in accordance with Information Security Standards.</p>
Requirements:
<p>
 <b>SKILLS AND QUALIFICATIONS</b></p><p><b>
Required abilities and dispositions:</b></p><ul><li>
High personal motivation, self-management, and detail-orientation; ability to take responsibility in meeting deadlines and making progress without direct supervision.</li><li>
Strong spoken and written communications skills.</li><li>
Capacity and will to learn new software, research methods, and work routines quickly; flexibility in responding to new research opportunities as they arise.</li><li>
Motivation to engage in and manage a wide range of intellectual and physical work, ranging from preparing mass mailings to analyzing proposed data-collection designs.</li><li>
Strong existing computer skills with Microsoft Office statistical software, and general Internet and electronic communications.</li><li>
Articulate and tactful communications skills; readiness to meet and work directly with clients.</li></ul><p>
Job Type: Full-time</p><p>
Pay: From $22.00 per hour</p><p>
Benefits:</p><ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Vision insurance</li></ul><p>
Schedule:</p><ul><li>
Monday to Friday</li></ul><p>
Ability to commute/relocate:</p><ul><li>
Atlanta, GA 30318: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>
Experience:</p><ul><li>
Clinical trials: 1 year (Preferred)</li><li>
Research: 1 year (Preferred)</li></ul><p>
Work Location: In person</p></div>

RESEARCH ASSISTANT I

The Home Depot

<div><p><b>Position Purpose:</b></p><p>
Partnering with business leaders and HR teams, the Manager, Organizational Development (OD) supports the design and implementation of OD solutions aligned to business strategy. Acting as an internal consultant, this role gathers and analyzes data to address gaps between current and desired organizational states, supports organization design initiatives, and helps manage change impacts and adoption efforts. On large scale initiatives, the manager works closely with OD Senior Manager(s), leading workstreams and bodies of work. The Manager independently leads small to mid-scale OD projects and facilitate post-implementation reviews and benchmarking to drive continuous improvement.<br>
<br>
<b>Key Responsibilities:</b></p><ul><li>
30% - Organization Design &amp; Planning - Supports both large scale organizational design initiatives, leading workstreams, as well as leading small to mid-size initiatives. Scope of work includes team alignment, discovery (qualitative and quantitative analysis of structure, work, processes, etc.), stakeholder feedback, and design of future-state organizations. Supports benchmarking efforts by comparing organizational health to industry standards as well as a best-fit approach and recommending improvements. Drafts supporting materials, including organizational structures/charts, operating/governance models, and process maps.</li><li>
30% - Organizational Analysis &amp; Stakeholder Partnership - Partners with OD Senior Manager(s) to build strong relationships with business leaders and HR Business Partners. Serves internal stakeholders by developing a best fit approach to align evolving business strategies with our organizational structure, leadership, and culture to optimize organizational performance/effectiveness. Conducts analysis to understand the desired future state and success metrics and identifies best-fit OD solutions across structure, process, systems, and people. Designs and sometimes facilitates key events (e.g., workshops) to support leaders in achieving intentional alignment and planning.</li><li>
20% - Change Management &amp; Communications - Conducts change impact assessments and create communication plans and materials to support leadership and associate transitions. Coordinates with partner teams (e.g., learning, communications, compensation, talent acquisition) to ensure smooth implementation.</li><li>
20% - Implementation &amp; Adoption Support - Creates draft materials to support adoption of new structures and ways of working, via change integration support, leading workshops, and coordinating learning. Follows up on project success metrics post-implementation to ensure optimal adoption and partners with the business and HR Business Partners to make adjustments and plans as appropriate.</li></ul><p></p><p><b>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically reports to the Senior Manager, Organizational Development</li><li>
This Position has 0 direct reports</li></ul><p></p><p><b>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul><p><b><br>
Physical Requirements:
</b></p><ul><li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:
</b></p><ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul><p><b><br>
Preferred Qualifications:
</b></p><ul><li><p>3 years&rsquo; experience in organizational design strongly preferred</p></li><li><p>
Prior experience in internal consulting or HR strategy roles</p></li><li><p>
Proven experience in change initiatives in complex, matrixed environments</p></li><li><p>
Strong facilitation, stakeholder engagement, and change management skills (e.g., PROSCI or similar)</p></li><li><p>
Experience gathering and synthesizing data to support informed decision-making</p></li><li><p>
Master&rsquo;s degree in Organizational Development, I/O Psychology, HR, Business, or related field</p></li></ul><p><b>
Minimum Education:
</b></p><ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job</li></ul><p><b><br>
Preferred Education:
</b></p><ul><li>The knowledge, skills and abilities typically acquired through the completion of a master's degree program or equivalent degree in a field of study related to the job.</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
5</li></ul><p><b><br>
Preferred Years of Work Experience:
</b></p><ul><li>3</li></ul><p></p><p><b>
Competencies:
</b></p><ul><li>Action Oriented</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Organizational Savvy</li><li>
Resourcefulness</li><li>
Strong business acumen</li><li>
Demonstrates a strong sense of urgency and the ability to quickly reprioritize in response to shifting business needs</li><li>
Ability to review qualitative and quantitative data to identify key themes</li><li>
Strong written and verbal communication skills and ability to tell a story through PowerPoint</li><li>
Ability to interact effectively with and influence executive leaders</li><li>
Strong project management skills; must have ability to initiate project plans with minimum guidance</li><li>
Discretion when handling confidential information</li><li>
Strong problem solving and critical thinking skills</li></ul></div>

Manager, Organizational Development - Technology, Product, Online, and Customer Experience

Manhattan Strategy Group

<div><div>Manhattan Strategy Group (MSG), a leading management consulting firm, is seeking a dynamic and experienced Data Collection Center (DCC) Task Manager to support the Bureau of Labor Statistics (BLS) JOLTS (Job Openings and Labor Turnover Survey) project. This role offers an exciting opportunity to lead high-impact initiatives in a fast-paced, mission-driven environment.</div><div>
</div><div>
MSG is a leading management consulting firm specializing in program management, training and technical assistance, research and evaluation, marketing and communications, and technology and digital services for federal clients, including the Departments of Labor, Education, and Health and Human Services, Justice, and Homeland Security. We offer a collaborative, growth-oriented environment focused on excellence and impact.</div><div>
</div><div>
We are hiring a Task Manager to support BLS data collection efforts. In this role, you will oversee the DCC (Data Collection Center) operations by serving as a liaison between leadership and contractor staff while supervising teams, managing quality control, and directing training.</div><div><b>
Position Highlights</b></div><ul><li>
Day shift, Monday&ndash;Friday (6:00 AM&ndash;7:00 PM EST)</li><li>
No weekends</li><li>
Full-time, 40 hours/week</li><li>
MSG comprehensive benefits (Health, dental, vision, FSA, 401(k), PTO, Holidays, Life, and Disability)</li><li>
On-site location: Atlanta, GA 30303</li></ul><div></div><div><b>
Job Duties and Responsibilities:</b></div><ul><li>
Serves as the liaison between the contractor and the DCC manager regarding the operations of the DCC.</li><li>
Serves as the liaison between the Project Manager and all subordinate contractor staff.</li><li>
Supervises and assigns workloads to the task monitors and their respective teams.</li><li>
Supervises and directs quality control activities.</li><li>
Directs and supervise training at the DCC level.</li></ul><div></div><div><b>
Minimum Qualifications:</b></div><ul><li>
Must be able to successfully complete the Department of Personnel Suitability and Security Clearance Process.</li><li>
High School diploma or equivalent; and 2-4 years of relevant experience at the Task Supervisor role.</li><li>
Proficiency in use of Microsoft Office or equivalent software.</li><li>
Proficiency in analyzing reports to monitor performance and assign workloads.</li></ul><div></div><div><b>
Preferred Experience:</b></div><ul><li>
Call center, strong customer service and sales experience</li><li>
Consistent work history and excellent attendance record</li><li>
Excellent leadership and management skills</li></ul><div></div><div>
MSG is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor (DOL).</div><div></div><div>
If you are a jobseeker with a disability and require a reasonable accommodation to apply for one of our jobs, please contact HR@ManhattanStrategy.com.</div><div></div><div><i>
Manhattan Strategy Group (MSG) is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on merit and qualifications, ensuring a fair and competitive selection process.</i></div></div>

Data Collection Center (DCC) Task Manager – JOLTS (Atlanta)

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