communications manager

Populous

<div><div><b>Communications Manager</b></div>
<div>Location: Kansas City, MO</div>
<div></div><div><b>Who We Are:</b></div>
<div>We design places where people love to be together.</div>
<div></div><div>Populous is a global design firm that began with a singular focus: to draw people together around the things they love, through experiences that capture all the senses, amplifying the atmosphere of excitement and pure joy shared in human moments.</div>
<div></div><div>We&rsquo;ve designed and delivered some of the world's most memorable civic, sports and</div>
<div>entertainment buildings, from iconic stadia to ground-breaking live music venues. Populous is where architects and designers of all kinds create moments bigger than ourselves. We offer the best of both worlds: the resources and impact of the global design giants and the tightly knit atmosphere and growth opportunities of smaller firms.</div>
<div></div><div><b>What We Offer:</b></div>
<div>Professional &amp; Personal Development Programs + Summer Hours + Hybrid Schedule + On-Site Gym + Wedding Pay + Charitable Match Program + Market Leading Wellness Health and Welfare Benefits.</div>
<div></div><div><b>Who We Are Looking For:</b></div>
<div>Reporting to the Communications Director &ndash; Americas, the Communications Manager is responsible for creating, implementing and overseeing cross-channel communications plans that support our organization, our projects and our clients. This role works collaboratively across departments to identify goals, project milestones and opportunities for effective communications in all channels, including advertising, website content, public relations, social media and other emerging communications channels.</div>
<div></div><div>The best candidate will be self-motivated, comfortable managing competing deadlines, and always strive to include a diverse set of perspectives in their work to ensure our communications, content and storytelling represent our brand identity across the globe.</div>
<div></div><div>Our preferred candidate will have prior experience in the AEC industry and an interest in working in a dynamic global design environment with a diverse range of public assembly building types including sports venues, convention centers, and transportation facilities.</div>
<div></div><div><b>Strategic work you&rsquo;ll focus on:</b></div>
<ul><li>Work directly with Market Leaders, Communications Director and agency partners to design and implement communications plans and strategies that leverage the best communication channels and tactics to meet project goals, including advertising, website content, blogging, thought leadership, public relations, social media and emerging tactics.
</li><li>Oversee the creation of communications deliverables, ensuring materials meet project goals and meet brand guidelines.</li>
<li>Contribute to monthly communications measurement reports, reporting on quantitative and qualitative data that shows progress to goals.</li>
<li>Partner with Communication Director to identify opportunities, gaps and challenges in projects, programs, team and communications operations. Recommend solutions and maintain a growth mindset fueled by entrepreneurial creativity.</li>
<li>Collaborate with the Communications Director and Global Head of Communications &amp; PR to ensure communications resources support priority business objectives.</li>
</ul><div><b>What your day could consist of:</b></div>
<ul><li>Collaborate with Communications Director, Graphic Designers, Copywriters, Market Leaders and agencies on communications, content marketing and creative campaigns.</li>
<li>Write and edit high-profile communications content for internal and external needs.</li>
<li>Plan and manage the design, content and production of communications collateral.</li>
<li>Review various metrics and data &ndash; both internal and industry-related &ndash; to understand content and audience trends to design more high-impact communications plans.</li>
<li>Develop and manage editorial calendars to ensure Populous stays on top of key storytelling moments.</li>
<li>Create and edit content as needed, in collaboration with Copywriters and Graphic Designers, based on your individual background as a writer, editor, producer, journalist, videographer or other creative expertise.</li>
</ul><div><b>Requirements for success:</b></div>
<ul><li>Extensive and proven expertise in communications planning, creative content development, campaign strategy and strategic storytelling.</li>
<li>Strong ability to collaborate with diverse teams, build networks, and establish credibility to effectively drive projects forward.</li>
<li>Strong ability to prioritize, knowing when to delegate and when to &ldquo;dive in&rdquo; based on deadlines and team capacity.</li>
<li>Proven organizational and project management skills, with the capacity to meet tight deadlines and independently manage workload.</li>
<li>Exceptional communication skills, including verbal, technical, and creative writing, alongside proficient proofreading and editing abilities.</li>
<li>Ability to work autonomously, manage multiple projects simultaneously, and deliver successful results within deadlines.</li>
<li>Positive, resourceful, and highly adept at problem-solving.</li>
<li>Passion for fostering a collaborative and cohesive team environment.</li>
</ul><div><b>Essential qualifications:</b></div>
<ul><li>Bachelor&rsquo;s degree in communications, Creative Writing, Marketing, Journalism, or a related field.</li>
<li>Over 10 years of experience in Marketing and Communications, with a preference for 5+ years of marketing/communications experience within the Architecture, Engineering, or Construction industries.</li>
<li>Proven experience in growing key marketing and communications channels.</li>
</ul><div><b>Additional Details:</b></div>
<ul><li>Travel may be required.</li>
</ul><div>Populous offers a competitive salary and bonus packages. We strive to offer our staff the best benefits package in the industry, at the lowest cost to employees, including medical, dental and vision coverage, 401k, FSA/HSA, paid time off and continuing education benefits. Populous is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, veteran status, disability status, or any other characteristic protected under applicable federal, state, or local laws.</div>
<div></div><div>No. 1 Most Innovative Company in Architecture by Fast Company No. 1 Firm in Cultural on Interior Design magazine&rsquo;s Top 100 Giants No. 1 Architecture Firm in Cultural Facilities by BD+C</div>
<div>No. 1 Architecture Firm in Convention Centers by BD+C</div>
<div>No. 1 Architecture Firm in Performing Arts and Concert Venues by BD+C</div>
<div></div><div>Find us here - https://populous.com/careers Instagram: @WeArePopulous</div>
<div>X: @Populous</div></div><div></div>

Communications Manager

NCM Associates

<div><p>The Communications &amp; Content Manager is a hands-on functional leader who has an aptitude to understand NCM&rsquo;s business and multi-year strategic-plan and shape, execute, and evolve NCM&rsquo;s internal and external communications in direct support our destination state and core values. This role goes beyond tactical messaging to ensure communication actively drives business growth, organizational alignment, and cultural health.</p>
<p>
Reporting directly to the Senior Director of Operations, the Communications &amp; Content Manager partners internally with executive leadership and people leaders and collaborates with cross-functional teams to translate strategy, change initiatives, and organizational priorities into clear, compelling, and actionable communications.</p>
<p>
Externally, this role focuses on communicating company-level messages to customers and key stakeholders&mdash;such as organizational updates, strategic direction, and leadership perspectives.</p>
<p>
Given NCM&rsquo;s highly mobile workforce, this role is expected to design innovative, multi-channel engagement strategies.</p><br>
<p><b>
Duties and Responsibilities</b></p>
<p>
Strategic Communications Leadership</p>
<ul><li>Own and evolve NCM&rsquo;s internal and external communications strategy and campaigns, ensuring alignment with the organization&rsquo;s destination state, values, and multi-year strategic plan.</li></ul>
<ul><li>Serve as a strategic advisor to executive leadership on enterprise messaging, organizational change, and how communication can accelerate adoption and results.</li></ul>
<ul><li>Translate complex strategies, priorities, and change initiatives into clear narratives that resonate across diverse employee and stakeholder audiences.</li></ul>
<ul><li>Anticipate communication risks and opportunities associated with growth, transformation, and organizational change.</li></ul>
<p>
Internal Communications &amp; Employee Engagement</p>
<ul><li>Design and execute comprehensive internal communication campaigns that inform, engage, and align employees around strategy, priorities, and performance.</li></ul>
<ul><li>Own, curate content and continuously improve internal communication channels (e.g., SharePoint, town halls, leadership updates, newsletters), ensuring relevance, clarity, and accessibility without overwhelming employees with volume.</li></ul>
<ul><li>Develop communication approaches tailored to a mobile, traveling workforce, leveraging non-email channels and creative formats to increase reach and impact.</li></ul>
<ul><li>Partner with People, Operations, and leaders to support major change initiatives, including reorganizations, new capabilities, and cultural shifts.</li></ul>
<ul><li>Develop messaging frameworks and talking points for leaders engaging with internal audiences.</li></ul>
<ul><li>Support and elevate NCM&rsquo;s Values Committee communications to reinforce behaviors, recognition, and cultural alignment.</li></ul>
<ul><li>Manage and maintain the corporate editorial calendar for internal and external communications, ensuring strategic alignment, prioritization, and consistency across initiatives.</li></ul>
<p>
External Corporate Communications</p>
<ul><li>Lead external corporate communications, in partnership with marketing, focused on company messaging, strategic updates, and executive communications to customers and key stakeholders.</li></ul>
<ul><li>Develop messaging frameworks and talking points for leaders engaging with customers, partners, and external audiences.</li></ul>
<ul><li>Support executive communications such as announcements, letters, presentations, and stakeholder updates.</li></ul>
<p>
Measurement, Impact, &amp; Continuous Improvement</p>
<ul><li>Success in this role is measured not only by reach and awareness, but also by demonstrable impact on understanding, sentiment and behavioral change to support business outcomes.</li></ul>
<p>
o Establish and own meaningful KPIs.</p>
<p>
o Design and manage feedback loops (e.g., surveys, listening sessions, leader input, qualitative insights) to assess employee understanding, sentiment, and the real-world impact of communications.</p>
<p>
o Partner with leaders and People teams to interpret feedback and translate insights into action.</p>
<p>
o Regularly assess communication effectiveness and adjust strategies based on data, feedback, and organizational outcomes.</p>
<p>
o Bring a continuous-improvement mindset to communications, experimenting with new formats, channels, and approaches.</p>
<p>
Crisis Management &amp; Counsel</p>
<ul><li>Address media inquiries, support crisis communications and advise senior leadership on effective messaging strategies.</li></ul><br>
<p></p>
<p><b>
Qualifications</b></p>
<ul><li>Bachelor&rsquo;s degree in Communications, Public Relations, Organizational Development, Business, or a related field required; advanced degree a plus.</li></ul>
<ul><li>5+ years of progressive experience in internal communications, corporate communications, or change communications, with demonstrated strategic ownership of content development and management.</li></ul>
<ul><li>Proven experience advising senior leaders and executives on communication strategy and messaging.</li></ul>
<ul><li>Strong experience designing communications for organizations undergoing growth or transformation.</li></ul>
<ul><li>Advanced proficiency in MS Office 365 Suite (includes SharePoint and Viva Engage), video editing tools, Monday.com and other collaboration tools.</li></ul>
<ul><li>Demonstrated ability to measure communication effectiveness beyond basic engagement metrics.</li></ul></div><p></p>

Communications and Content Manager

International Association of Assessing Officers

<p><b>Position Overview</b></p><p>The Senior Director, Marketing &amp; Communications is a senior leadership role responsible for developing and executing integrated marketing and communications strategies that strengthen the Association&rsquo;s visibility, member engagement, and professional influence.</p><p>Reporting directly to the Executive Director, this position leads the development of coordinated marketing initiatives supporting membership growth, professional education programs, conferences, research initiatives, and thought leadership within the property assessment profession.</p><p>This role ensures the organization presents a clear and consistent voice across programs, publications, digital platforms, and industry communications.</p><p><b>Key Responsibilities</b></p><p><b>Strategic Marketing &amp; Communications Leadership</b></p><ul><li>Develop and implement the Association&rsquo;s marketing, communications, and brand strategy.</li><li>Provide strategic counsel to the Executive Director and leadership team regarding communications priorities and industry visibility.</li><li>Establish short-term and long-term strategic goals for marketing and communications initiatives.</li><li>Align marketing and communications efforts with organizational priorities and strategic initiatives.</li></ul><p><b>Marketing Campaigns &amp; Organizational Messaging</b></p><ul><li>Lead the development and execution of integrated marketing campaigns that support membership engagement, professional education programs, conferences, and research initiatives.</li><li>Develop messaging frameworks and communications strategies that unify the Association&rsquo;s programs and services.</li><li>Ensure consistent brand positioning and messaging across publications, digital platforms, and outreach channels.</li><li>Translate strategic initiatives into effective communications and outreach efforts.</li></ul><p><b>Digital Engagement &amp; Audience Strategy</b></p><ul><li>Oversee digital engagement strategies across websites, email communications, and social media platforms.</li><li>Develop audience segmentation strategies to improve engagement with key stakeholder groups.</li><li>Identify opportunities to enhance digital communications through emerging tools and technologies.</li><li>Monitor audience engagement trends and adjust communications strategies accordingly.</li></ul><p><b>Marketing Analytics &amp; Performance Measurement</b></p><ul><li>Establish key performance indicators (KPIs) and analytics frameworks for marketing initiatives.</li><li>Develop dashboards and reporting processes to evaluate marketing effectiveness and engagement outcomes.</li><li>Use data and analytics to inform communications strategy and improve organizational impact.</li></ul><p><b>Industry Visibility &amp; Partnerships</b></p><ul><li>Promote the Association&rsquo;s leadership within the property assessment profession through strategic communications and thought leadership initiatives.</li><li>Develop relationships with industry organizations, partners, and stakeholders to expand the Association&rsquo;s influence.</li><li>Support initiatives that highlight the Association&rsquo;s research, standards, and professional expertise.</li></ul><p><b>Leadership &amp; Collaboration</b></p><ul><li>Lead and coordinate the Association&rsquo;s marketing and communications functions.</li><li>Collaborate with department leaders to support organizational initiatives and priorities.</li><li>Supervise staff and support professional development within the communications team.</li></ul><p><b>Qualifications</b></p><p><b>Required</b></p><ul><li>Bachelor&rsquo;s degree in marketing, communications, public relations, journalism, or a related field.</li><li>Minimum 10 years of progressively responsible experience in marketing, communications, brand strategy, or a related field.</li><li>Demonstrated experience developing and executing strategic marketing and communications initiatives.</li><li>Strong leadership, collaboration, and stakeholder engagement skills.</li></ul><p><b>Preferred</b></p><ul><li>Master&rsquo;s degree in marketing, communications, business, public relations, or related field.</li><li>Experience working in a professional association, membership organization, or mission-driven nonprofit.</li><li>Experience marketing professional education programs, conferences, credentialing programs, or member services.</li><li>Experience working with volunteer leadership, boards, or committees.</li></ul><p><b>Key Competencies</b></p><p>Successful candidates will demonstrate strengths in:</p><ul><li>Strategic thinking and marketing leadership</li><li>Communications planning and brand development</li><li>Marketing analytics and performance measurement</li><li>Project management and organizational prioritization</li><li>Media relations and external communications</li><li>Cross-functional collaboration and stakeholder engagement</li><li>Staff leadership and team development</li></ul><p><b>Why Join IAAO</b></p><p>This role provides a unique opportunity to shape the communications and marketing strategy of a respected international professional association. The Senior Director will play a key role in strengthening the Association&rsquo;s influence, visibility, and engagement within the property assessment profession.</p><p><b>Location</b></p><p>IAAO headquarters is located in Kansas City, Missouri. Some travel may be required for conferences, meetings, and organizational events.</p><p><b>How to Apply</b></p><p>Interested candidates should submit:</p><ul><li>Resume</li><li>Cover letter outlining your relevant experience and salary requirements</li><li>Any applicable marketing or communications portfolio materials</li></ul><p><b>Application Deadline:</b> Friday, April 3</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>marketing or communications: 10 years (Required)</li></ul><p>Work Location: Hybrid remote in Kansas City, MO 64105</p>

Senior Director, Marketing & Communications

CBIZ

<div><p>CBIZ Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.
</p><p>CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
</p><p>Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.</p></div>
<br><div><p><b>Minimum Qualifications
</b></p><ul><li>Bachelor's degree
</li><li>7 years experience in public accounting or related field
</li><li>5 years supervisory
</li><li>Must have and preserve required licenses
</li><li>Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary
</li><li>Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
</li><li>Proficient use of applicable technology
</li><li>Must be able to travel based on business needs</li></ul></div>
<br><div><p><b>Essential Functions and Primary Duties<br>
</b></p><p></p><ul><li><p>Build and execute a marketing and communications plan aligned to regional priorities and enterprise campaigns.
</p></li><li><p>Support annual planning and budgeting; prioritize initiatives with local and industry leadership.
</p></li><li><p>Lead integrated campaigns across email, web, social, and paid channels; ensure consistent messaging and brand standards.
</p></li><li><p>Plan and manage seminars, conferences/tradeshows, sponsorships, and CBIZ‑hosted events end‑to‑end (logistics, vendors, run‑of‑show).
</p></li><li><p>Coordinate pre/post‑event outreach and follow‑up.
</p></li><li><p>Track, measure, and communicate performance (pipeline, engagement, leads, wins); use insights to refine plans.
</p></li><li><p>Partner across services, regions, and industries to align priorities and share best practices.
</p></li><li><p>Serve as liaison between office/industry teams and the broader marketing organization.
</p></li><li><p>Build strong relationships with internal leaders and external partners; gather feedback to improve programs.
</p></li><li><p>Provide direction to junior team members and cross‑functional contributors; foster a collaborative, results‑driven culture.<br>
</p></li></ul><p></p><p><b>Preferred Qualifications<br>
</b></p><p></p><ul><li><p>Bachelor's degree in relevant field
</p></li><li><p>7 years of experience in relevant field
</p></li><li><p>Strong understanding of digital marketing tools and platforms, including CRM and marketing automation
</p></li><li><p>Excellent communication, organizational, and project management skills</p></li></ul></div>

Senior Marketing Manager

Children's Mercy Hospitals & Clinics

<div>Thanks for your interest in Children's Mercy!:
<div>
Do you envision finding a meaningful role with an inclusive and compassionate team? At Children&rsquo;s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News &amp; World Report as a top pediatric hospital, for eleven consecutive years.</div><div></div><div><br>
Children&rsquo;s Mercy is in the heart of Kansas City &ndash; a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children&rsquo;s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.</div>
Overview:
<div>
The Lead Executive Communications Partner serves as the strategic communications lead and central coordination point for the CEO Cabinet, ensuring Cabinet priorities, perspectives, and enterprise initiatives are communicated with clarity, coherence, and influence.</div><div></div><div><br>
This role functions as a strategic partner and connective hub, maintaining a big‑picture view across Cabinet initiatives while identifying risks, aligning narratives and proactively shaping communications. The Lead Partner operates effectively in ambiguity, balancing speed, judgment, and precision while guiding leaders through complex and often evolving situations.</div><div>
Working in close partnership with the Corporate Communications Director and Chief of Staff, this role ensures CEO Cabinet messaging is aligned with organizational strategy, culture, and enterprise drivers, and that communications are planned, measured, and continuously refined for impact. The position also leads the strategy and execution of the CEO&rsquo;s LinkedIn presence, expanding thought leadership, visibility, and engagement in alignment with enterprise priorities.</div><div>
This is a senior individual contributor role with significant influence across the organization. A successful candidate will take an active leadership role across the organization to understand business objectives and build communications strategies and plans to support those objectives. Build strong, trust‑based relationships with Cabinet members, senior leaders, subject matter experts, and communications partners. As well as model professionalism, discretion, clarity, and confidence in all interactions.</div><div></div><div><br>
At Children&rsquo;s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.</div><div></div><div><i><br>
Additionally, it&rsquo;s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children&rsquo;s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.</i></div>
Responsibilities:
<ul><li>Strategic Development, Proactive Planning and Risk Management</li><li>
Content Strategy, Message Development and Coordination</li><li>
Measurement, Innovation Continuous Improvement</li></ul>
Qualifications:
<ul><li>Bachelor's Degree communications, marketing, journalism, business, or related field and 7 or more years experience communications</li><li>
and 5-7 years experience working directly with senior leaders (CEO, VP, or executive adjacent roles)</li></ul>
Benefits at Children's Mercy:
<p>
The benefits plans at Children&rsquo;s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.</p>
<p></p>Learn more about Children&rsquo;s Mercy benefits. Starting Pay:
<div>
Our pay ranges are market competitive. The pay range for this job begins at $37.71/hr, but your offer will be determined based on your education and experience.</div><br>
<div></div>
Remote Work/Work from Home:
<p>
This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children&rsquo;s Mercy location. The incumbent must live in the Kansas City metro area.</p>
EEO Employer/Disabled/Vet:
<div>
Children&rsquo;s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children&rsquo;s Mercy is smoke and tobacco free.</div><div></div><div><br>
CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it&rsquo;s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.</div><div></div><div><br>
If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.</div></div><div></div>

Lead Executive Communications Partner

Fact & Fiction

<div><p>As a Fact &amp; Fiction <b>Associate Account Manager</b>, you are the heartbeat behind the day-to-day success of the agency. You&rsquo;re able to help drive the creative process forward by ensuring client and internal meetings are set, follow-ups are completed, and deadlines are met while beginning to build positive working relationships with clients and agency staff. You thrive in a team-oriented setting and are always looking to learn and grow. You love collaboration and know how to balance what&rsquo;s best for the client with what&rsquo;s best for the work. Ultimately, you&rsquo;re the glue that keeps business, relationships and outcomes connected, and you take incredible pride in the collective impact we make for our clients.</p><p></p><p><b><br>
We are open to candidates within commuting distance to Kansas City or Boulder, excited about collaborating in person two days per week in a hybrid working environment. We are not open to 100% remote candidates.</b></p><p></p><p><b><br>
Can do this</b></p>
<ul>
<li>Support the day-to-day execution of client projects under the guidance of the Account Manager, keeping everything buttoned-up and moving forward</li>
<li>Own meeting logistics and agendas. Deliver same-day recaps with clear action steps, owners, and timing to keep every stakeholder aligned</li>
<li>Partner closely with Project Management, keeping them looped on all client-facing communications and flagging timing, resourcing, or budget risks early with proposed solutions</li>
<li>Prepare polished materials for client meetings, including status updates, creative presentations, and performance recaps</li>
<li>Conduct research into client industries, competitive landscapes, and audience insights to inform strategic recommendations</li>
<li>Facilitate cross-functional collaboration between creative, strategy, media, and production teams<br>
</li>
<li>Support billing documentation, monthly financial tracking, and budget reconciliation for your accounts</li>
<li>Identify organic growth opportunities within existing client relationships and flag them to senior leadership</li>
<li>Contribute to brand and business strategy discussions, bringing a prepared and informed point of view</li>
<li>Navigate ambiguity with composure &mdash; when things are unclear, ask the right questions and drive toward clarity for the team and clients</li>
<li>Anticipate what&rsquo;s coming next on a project and prepare accordingly, rather than waiting to be asked</li>
<li>Maintain version control, organized folders, and quality checks on all deliverables before they reach clients</li></ul><br>
<p></p>
<p><b>
Must haves</b></p>
<ul>
<li>Bachelor's degree in Business, Advertising, Communications, Marketing, or equivalent professional experience</li>
<li>1-2 years of experience in an advertising agency, digital marketing firm, or in-house marketing team</li>
<li>Comfort with a hybrid work model (in-office two days per week in Boulder or Kansas City)</li>
<li>Willingness to travel occasionally (up to 10%)</li>
<li>A bias toward action over perfection &mdash; you know when &ldquo;done&rdquo; beats &ldquo;perfect&rdquo;</li>
<li>Comfort adapting your approach based on how different teammates and clients work best</li></ul><p><br>
<br>
<br>
</p><p><b>What sets you apart</b></p>
<ul>
<li>Exceptional organizational skills and a natural attention to detail. You catch what others miss</li>
<li>Strong written and verbal communication skills, with confidence in both internal and client-facing settings</li>
<li>Experience working alongside creative and production teams in a fast-paced environment</li>
<li>A proactive, solutions-oriented mindset. You don't wait to be told what to do next</li>
<li>Comfort with constructive feedback: you give it with empathy and receive it with openness</li>
<li>Familiarity with project management tools (Asana, Monday, Basecamp, or similar)</li>
<li>Content marketing experience is a strong plus</li>
<li>Genuine curiosity about brands, culture, and what makes people pay attention</li>
<li>A connector mindset, you instinctively pull the right people into the room rather than trying to solve everything yourself</li></ul><br>
<p></p>
<p><b>
What we give you</b></p>
<ul>
<li>Interesting clients to work on &ndash; from Fortune 500 to fast-growing startups.</li>
<li>Generous holidays, including the week off between Christmas and New Year.</li>
<li>Flex PTO.</li>
<li>Strong health plans, 100% company paid health, dental, and vision.</li>
<li>Matching 401k.</li>
<li>Employee Assistance Program.</li>
<li>Life Insurance.</li>
<li>A collaborative, no-ego culture where people genuinely have each other's backs</li></ul><p><br>
</p><p><b><i>Base Salary: 45-55k DOE</i></b></p><br>
<p></p>
<p><i>
Fact &amp; Fiction is an equal opportunity employer. We celebrate diversity and are committed to building a team that reflects the communities and brands we serve. If this role excites you but you don't meet every single qualification, we still encourage you to apply.</i></p></div>

Associate Account Manager

<div><p>As a Fact &amp; Fiction <b>Account Manager</b>, you are the engine behind the day-to-day success of the agency. You own the project process from kickoff to delivery, ensuring client and internal alignment, driving follow-ups, and holding the team to deadlines while building strong, trusted relationships with clients and agency partners. You thrive in a fast-paced, team-oriented setting and lead with both initiative and empathy. You love collaboration and know how to balance what&rsquo;s best for the client with what&rsquo;s best for the work. Ultimately, you&rsquo;re the glue that keeps business, relationships and outcomes connected, and you take incredible pride in the collective impact we make for our clients.</p><br>
<p></p>
<p><b>
We are open to candidates within commuting distance to Kansas City or Boulder, excited about collaborating in person two days per week in a hybrid working environment. We are not open to 100% remote candidates.</b></p><br>
<p></p>
<p><b>
Can do this</b></p>
<ul>
<li>Own the day-to-day operations and communications for your accounts, keeping everything buttoned-up, proactive, and moving forward</li>
<li>Run client meetings including weekly status and creative reviews. Set agendas, steer discussions, and deliver same-day recaps with clear action steps, owners, and timing</li>
<li>Be intimately involved in all aspects of projects alongside Project Management, staying a step ahead of the client and ensuring delivery of work that is on-brief, on-schedule, and on-budget</li>
<li>Prepare and present polished materials for client meetings, including status updates, creative presentations, and performance recaps</li>
<li>Identify and understand your clients&rsquo; business needs, industry, and competition &mdash; and care about them as if they were your own</li>
<li>Champion and facilitate cross-functional collaboration across creative, strategy, media, and production teams</li>
<li>Initiate projects and ensure that briefs, scope documents, and direction to the agency team are sufficiently detailed and clear. Monitor for scope creep by tracking rounds and proactively managing the situation with clients and your manager</li>
<li>Own billing documentation, monthly financial projections, and budget reconciliation for your accounts</li>
<li>Identify organic growth opportunities and proactive recommendations within existing client relationships, developing proposals with senior leadership</li>
<li>Drive brand and business strategy discussions, bringing a prepared, outcome-based point of view informed by research and client knowledge</li>
<li>Navigate ambiguity with composure and authority &mdash; when things are unclear, drive toward clarity, make decisions where appropriate, and bring solutions rather than just questions</li>
<li>Anticipate next steps across your accounts and keep the team a step ahead &mdash; checking calendars, prepping stakeholders, and ensuring full context before every touchpoint</li>
<li>Enforce version control, organized drive management, and rigorous quality checks on all deliverables before they reach clients</li></ul><br>
<p></p>
<p><b>
Must haves</b></p>
<ul>
<li>Bachelor's degree in Business, Advertising, Communications, Marketing, or equivalent professional experience</li>
<li>3+ years of experience in an advertising agency, digital marketing firm, or in-house marketing team</li>
<li>Comfort with a hybrid work model (in-office two days per week in Boulder or Kansas City)</li>
<li>Willingness to travel occasionally (up to 10%)</li>
<li>A bias toward action over perfection &mdash; you know when &ldquo;done&rdquo; beats &ldquo;perfect&rdquo; and can make that call confidently</li>
<li>Comfort adapting your approach based on how different teammates and clients work best</li></ul><p><br>
</p><p><b>What sets you apart</b></p>
<ul>
<li>Strong organizational and project management skills with a keen attention to detail. You catch what others miss and you hold the standard</li>
<li>Strong communication and presentation skills, both internally and client-facing, with the desire and courage to have an outcome-based POV</li>
<li>Proven experience working closely with creative and production resources in a fast-paced environment</li>
<li>A proactive, solutions-oriented mindset. You see around corners and bring answers, not just questions</li>
<li>Collaborative by nature, but able to work independently and meet deadlines without handholding. You give and receive constructive feedback with empathy and openness</li>
<li>Familiarity with project management tools (Asana, Monday, Basecamp, or similar)</li>
<li>Content and production experience strongly preferred</li>
<li>Genuine curiosity about brands, culture, and what makes people pay attention</li>
<li>A connector mindset &mdash; you instinctively pull the right people into the room and know how to get the best out of cross-functional teams</li></ul><br>
<p></p>
<p><b>
What we give you</b></p>
<ul>
<li>Interesting clients to work on &ndash; from Fortune 500 to fast-growing startups.</li>
<li>Generous holidays, including the week off between Christmas and New Year.</li>
<li>Flex PTO.</li>
<li>Strong health plans, 100% company paid health, dental, and vision.</li>
<li>Matching 401k.</li>
<li>Employee Assistance Program.</li>
<li>Life Insurance.</li>
<li>A collaborative, no-ego culture where people genuinely have each other's backs</li></ul><br>
<p></p>
<p><b><i>
Base Salary: 55-70k DOE</i></b></p><p></p><p><i><br>
Fact &amp; Fiction is an equal opportunity employer. We celebrate diversity and are committed to building a team that reflects the communities and brands we serve. If this role excites you but you don't meet every single qualification, we still encourage you to apply.</i></p></div>

Account Manager

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