communications manager

Jackson County, MO

<div>It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department: Communications
Grade: 270
Salary: $73,736/year
Job Duties:<ul><li>
Responsible for the daily operations of the Communications Department and supervises communications staff under the direction of the Director of Communications.</li><li>
Oversee production of public-facing materials, including press releases, newsletters, website content, and social media updates.</li><li>
Assists the Director with strategic planning and serves as a trusted partner in crisis communications, media response, and public outreach.</li></ul>
Minimum Qualifications:<ul><li>
Bachelor&rsquo;s degree in Communications, Public Relations, Journalism, Marketing, or a related field</li><li>
5+ years of experience in communications, public information, or related field, with at least 2 years in a supervisory or management role.</li><li>
Strong leadership and staff management skills.</li><li>
Demonstrated knowledge of public information practices, crisis communication, and media relations.</li><li>
Excellent writing, editing, and public speaking skills.</li><li>
Experience working with government, media, or the public sector is strongly preferred.</li><li>
Ability to manage multiple priorities in a fast-paced environment and respond effectively under pressure.</li><li>
Must submit to/pass pre-employment drug screen/background check</li></ul>
ESSENTIAL COMPETENCIES<ul><li>
Transparency &amp; Accountability &ndash; Demonstrates integrity and ensures information shared with the public is accurate, clear, and consistent with organizational values.</li><li>
Crisis Communication &ndash; Responds quickly and effectively under pressure, providing calm, accurate, and coordinated messaging during emergencies.</li><li>
Community Trust &amp; Engagement &ndash; Builds strong relationships with community members, media, and stakeholders, fostering confidence in government communications.</li><li>
Leadership &amp; Team Management &ndash; Provides clear direction, mentorship, and support to staff while maintaining high professional standards.</li><li>
Strategic Thinking &ndash; Anticipates communication needs, develops proactive strategies, and aligns messaging with organizational priorities.</li><li>
Collaboration &ndash; Works effectively with internal departments, elected officials, and partner agencies to ensure unified and effective communication.</li><li>
Adaptability &ndash; Remains flexible in managing multiple priorities and responding to evolving situations.</li></ul>
KNOWLEDGE, SKILLS, AND ABILITIES<ul><li>
Knowledge of department policies and procedures.</li><li>
Knowledge of managing employees</li><li>
Knowledge of performance reviews</li><li>
Knowledge of Legislative, County and Departmental administrative policies and procedures.</li><li>
Knowledge of statistical techniques necessary for performance reporting.</li><li>
Knowledge of interviewing and counseling as to communicate with professionals, community representative and citizens.</li><li>
Knowledge of interpersonal communication skills.</li><li>
Knowledge of report writing techniques and methods.</li><li>
Knowledge of local news media.</li><li>
Knowledge of strong public speaking and business writing skills.</li><li>
Knowledge of public relations techniques and methods.</li><li>
Skill in proper use, spelling and composition of English.</li><li>
Skill in data processing and computer usage.</li><li>
Skill in word processing and keyboarding.</li><li>
Skill in process change utilizing technology to improve county services to citizens.</li></ul>
WORKING CONDITIONS<ul><li>
Work environment is primarily indoors, within a modern smoke-free office setting, where noise and temperature levels are moderate.</li></ul>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div>

Communications Manager

Archdiocese of Kansas City

<div>The Archdiocese of Kansas City in Kansas is the Catholic Church in Northeast Kansas: Growing as Disciples of Jesus; Making Disciples for Jesus, is seeking a Managing Editor for our newspaper, The Leaven. Reporting to the Chief Communications Officer, the Managing Editor leads the daily operations and publication of The Leaven by providing hands-on leadership for the timely production of engaging, high-quality content that communicates the faith and mission of the Church and the pastoral vision of the Archbishop. The position is full-time, benefits eligible, with a hybrid work schedule.
Duties and Responsibilities<ul><li>Lead the planning, development, assignment, and production of print and digital content, ensuring editorial quality, budget compliance, and adherence to publication deadlines.</li><li>Direct marketing, promotional, multimedia, podcasting, and special project initiatives, while coordinating coverage with the Chief Communications Officer to support organizational communication goals.</li><li>Lead and develop editorial, production, advertising, and freelance personnel through effective supervision, coaching, performance management, and professional development.</li><li>Create, maintain and grow a stable group of reliable freelance writers, photographers. and professional contacts to serve as advisors, contributors and sounding boards for the paper and website.</li><li>Edit and rewrite, as needed, copy, headlines and captions to clarify meaning and to conform to the newspaper&rsquo;s style and editorial policy. Supervise copy editing of outside submissions and routine proofreading of pages in the production process.</li><li>Manage content for The Leaven&rsquo;s website and review design and content annually.</li><li>Develop and contribute to the coherent vision for The Leaven by providing input and approving redesigns of the newspaper and/or website.</li></ul>
Knowledge, Skills and Abilities<ul><li>Superior communication and interpersonal skills both one-on-one and in group settings.</li><li>Superior judgement regarding sources, stories and topics suitable to an archdiocesan newspaper.</li><li>Strong leadership and management skills with the ability to guide, nurture and inspire a team of media professionals.</li><li>Excellent writing skills, with an emphasis on copy editing, substantive editing, headline writing and proofreading.</li><li>Excellent photography and photo-editing skills.</li></ul>
Qualifications<ul><li>Bachelor&rsquo;s degree in Journalism, Communications, English or a related field required.</li><li>Minimum five (5) years&rsquo; relevant work experience preferably in a variety of publication environments.</li><li>Intermediate proficiency with Microsoft Office and Google Docs.</li><li>Intermediate proficiency working with computer software, including InDesign, Photoshop, iPhoto, and WordPress.</li><li>Practicing Catholic in good standing is helpful and preferred.</li></ul>
Note: All employees are required to consent to a background check, commit to our Code of Conduct and Statement of Foundational Principles as they Relate to Employment policies and complete Safe Environment training before hiring.
The Archdiocese of Kansas City in Kansas offers a comprehensive health and welfare benefits plan including medical, dental and vision, a 401k plan that includes matching contributions, as well as generous paid time off policies such as vacation, sick leave and paid holidays.</div>

Managing Editor

Schat Communications

Job Overview Schat Communications is seeking a motivated and customer-focused Call Centre Representative to join our remote team. As a leading provider of wireless internet technology for communities across the Eastern Sierra, we are committed to delivering exceptional service and reliable connectivity. This is a fantastic opportunity for an experienced professional to become the first point of contact for our valued customers, providing support and ensuring a positive experience. This role is crucial to our mission of keeping our communities connected. Job Title: Call Center Representative - Remote Location: Michigan City, Indiana, United States (Fully Remote) Employment Type: FULL_TIME Salary: $25 - $100 USD per hour, commensurate with experience. Key Responsibilities As a Call Centre Representative, you will be responsible for managing customer communications and resolving their enquiries efficiently. Your duties will include:  <ul><li>Handling a high volume of inbound and outbound customer calls in a professional and courteous manner.</li><li>Identifying and assessing customers' needs to achieve satisfaction and resolution on the first contact.</li><li>Providing accurate, valid, and complete information by using the right methods and tools.</li><li>Assisting customers with troubleshooting basic technical issues related to their internet service.</li><li>Keeping detailed records of customer interactions, processing customer accounts, and filing documents.</li><li>Escalating unresolved issues to the appropriate internal teams for further investigation.</li><li>Meeting personal and team targets for quality, efficiency, and customer satisfaction.</li></ul>Qualifications and Skills The ideal candidate will possess a strong background in customer service and excellent communication skills. Key qualifications include:  <ul><li>Proven experience in a customer support or call centre role is essential.</li><li>Exceptional verbal and written communication abilities, with strong active listening skills.</li><li>A customer-oriented approach and the ability to adapt and respond to different types of characters.</li><li>Strong problem-solving skills and the ability to think on your feet.</li><li>Proficiency in using CRM systems and other relevant computer software.</li><li>The ability to work independently and manage your time effectively in a remote environment.</li><li>A dedicated, quiet home office space and a reliable, high-speed internet connection are required.</li><li>Experience within the telecommunications or technology sector is highly desirable but not essential.</li></ul> Benefits We value our employees and are pleased to offer a competitive and supportive package, which includes:  <ul><li>A highly competitive hourly wage.</li><li>The flexibility and convenience of a fully remote working arrangement.</li><li>A collaborative and supportive team culture dedicated to success.</li><li>Opportunities for ongoing professional development and career progression.</li></ul>

Call Center Representative - Remote

allwhere Shop

<h3>About allwhere</h3>allwhere is transforming how companies manage the full lifecycle of IT equipment for distributed teams. We handle global procurement, deployment, tracking, storage, and secure retrieval of devices — making remote and hybrid work seamless for businesses of all sizes. We’re a fast-growing, venture-backed team that values ownership, clarity, and operational excellence.<h3>The Role</h3>We’re looking for a highly organized, proactive Virtual Assistant to support our operations and internal teams. In this fully remote role, you’ll be a key partner in keeping day-to-day workflows running smoothly — handling administrative coordination, communication, and process support that helps our Operations, Customer Success, and leadership teams stay focused on high-impact work.This is an excellent opportunity for someone who thrives in a fast-paced environment, takes pride in accuracy and follow-through, and wants to grow with a company building modern infrastructure for the future of work.<h3>Key Responsibilities</h3><ul><li>Manage calendars, schedule meetings, and coordinate internal and external communications</li><li>Support order-related administrative tasks, including data entry, status tracking, and documentation</li><li>Serve as a point of contact for routine inquiries from internal teams, vendors, and partners</li><li>Prepare and organize reports, trackers, and operational documentation</li><li>Assist with email management, prioritization, and follow-ups</li><li>Help maintain and improve internal processes, SOPs, and knowledge bases</li><li>Coordinate logistics-related administrative tasks (shipping confirmations, status updates, vendor follow-ups)</li><li>Take on special projects and ad-hoc support as the team scales</li></ul><h3>What We’re Looking For</h3><ul><li>2+ years of experience as a Virtual Assistant, Executive Assistant, or in a similar administrative/operations support role</li><li>Excellent written and verbal communication skills</li><li>Strong organizational skills and exceptional attention to detail</li><li>Comfort working independently in a fully remote environment while collaborating across time zones</li><li>Proficiency with Google Workspace (or Microsoft 365), project management tools (e.g., Asana, Notion, or similar), and basic spreadsheet work</li><li>Ability to prioritize multiple tasks, meet deadlines, and adapt quickly</li><li>A proactive, solutions-oriented mindset — you anticipate needs and close the loop without constant oversight</li><li>Bonus: Previous experience supporting operations, logistics, customer service, or tech/start-up environments</li></ul><h3>What We Offer</h3><ul><li>Fully remote role (U.S.-based)</li><li>Competitive compensation</li><li>Health, dental, and vision insurance</li><li>Equity / stock options</li><li>Paid time off, sick time, and holidays</li><li>Opportunity to grow with a high-impact team in a scaling company</li><li>Collaborative, low-ego culture that values clear communication and ownership</li></ul>

Virtual Assistant

Accumedradial

<h3>About the role</h3>As an Email Support Specialist, you will be an integral part of our customer service team, ensuring that our clients receive timely and effective support through email communication. In this full-time remote position, you will address customer inquiries, troubleshoot issues, and provide solutions, all while enhancing the customer experience and fostering long-term relationships.<h3>Key responsibilities</h3><ul><li>Respond promptly and professionally to customer emails, addressing inquiries and resolving issues to ensure a high level of customer satisfaction.</li><li>Diagnose and troubleshoot technical issues reported by customers, providing clear and concise instructions to guide them through resolutions.</li><li>Maintain detailed records of customer interactions and solutions provided using our internal ticketing system, ensuring that all communications are documented accurately.</li><li>Collaborate with other departments, such as product and engineering teams, to escalate unresolved issues and contribute to the development of more robust solutions.</li><li>Continuously improve personal knowledge of products and services to provide accurate information and recommendations to customers.</li><li>Monitor and manage email response times and customer feedback to identify areas for improvement in service delivery.</li></ul><h3>Requirements</h3><ul><li>Strong written communication skills with the ability to articulate complex information clearly and concisely through email.</li><li>Proven troubleshooting abilities with a logical approach to problem-solving, especially in technical support scenarios.</li><li>Experience using customer support software or ticketing systems to manage and track customer inquiries effectively.</li><li>Ability to work independently in a remote environment while managing time efficiently and meeting deadlines.</li><li>High level of empathy and patience, with a commitment to providing exceptional customer service.</li><li>Familiarity with common software and technologies used in customer service and technical support roles.</li></ul><h3>Nice to have</h3><ul><li>Previous experience in a customer service or technical support role, particularly in a remote capacity.</li><li>Knowledge of our industry and related products, which will help you better assist customers.</li><li>Basic understanding of technical concepts and terminology that will enhance your ability to communicate effectively with customers experiencing technical difficulties.</li><li>Experience with knowledge management systems or creating FAQs and support documentation to assist in customer self-service.</li><li>Proficiency in additional languages, which can help cater to a diverse customer base and enhance support capabilities.</li></ul><h3>Why join us</h3>Joining our team means becoming part of a dynamic and dedicated team that values collaboration and innovation. We believe in empowering our employees to take initiative and contribute ideas that improve our processes and customer experiences. You'll have the opportunity to develop your skills and advance your career while working in a supportive and flexible remote environment that encourages work-life balance. Contributing to customer satisfaction and operational excellence is at the heart of what we do, and you can play a vital role in achieving that mission.

Email Support Specialist | Customer Service & Technical Support

Marriott International

<div>Additional InformationEvening Shift Preferred 
Job Number26095260 
Job CategoryFood and Beverage &amp; Culinary 
Location2345 McGee St, Kansas City, Missouri, United States, 64108 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
Pay Range: $7.50-$7.50 per hour 
Tip Eligible: Y
<div><div>POSITION SUMMARY
Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Service Expert

Two Circles

<div>We are Two Circles. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand &amp; influence what their fans are doing &ndash; the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.
About the Role
We&rsquo;re looking for a Creative&mdash;an entry-level videographer and editor who is passionate about storytelling, eager to learn, and excited to create compelling content for a variety of brands and stakeholders.
In this role, you&rsquo;ll be assigned to support different internal teams and clients, producing high-quality video content from concept through final delivery. You&rsquo;ll work alongside experienced creatives, producers, designers, and strategists while developing your technical skills and creative voice.
This is an excellent opportunity for someone who enjoys both being behind the camera and behind the edit, thrives in collaborative environments, and wants to grow into a well-rounded creative professional.
What You&rsquo;ll Do<ul><li>
Capture video content on location using professional camera, audio, and lighting equipment.</li><li>
Edit engaging content for social media, digital campaigns, branded content, and marketing initiatives.</li><li>
Support producers and stakeholders by translating creative briefs into polished visual stories.</li><li>
Manage footage organization, backups, and project files throughout production.</li><li>
Collaborate with editors, designers, photographers, producers, and account teams to deliver cohesive creative work.</li><li>
Assist with pre-production planning, including equipment preparation, shot lists, and production logistics.</li><li>
Maintain production equipment and help ensure shoots run smoothly.</li><li>
Receive and apply creative feedback from teammates and stakeholders.</li><li>
Deliver projects on schedule while maintaining high production standards.</li><li>
Continuously learn new production techniques, camera systems, editing workflows, and creative trends.</li></ul>
What We&rsquo;re Looking For
We&rsquo;re less concerned about how many years you&rsquo;ve worked and more interested in your curiosity, work ethic, and portfolio.
Required Qualifications<ul><li>
Bachelor&rsquo;s degree in Film, Media Production, Communications, or related field or equivalent professional experience.</li><li>
Strong understanding of video production fundamentals.</li><li>
Experience with Adobe Creative Cloud, particularly Premiere Pro.</li><li>
Basic proficiency with cameras, lenses, lighting, and audio equipment.</li><li>
Ability to manage multiple projects and deadlines.</li><li>
Strong communication and collaboration skills.</li><li>
Willingness to travel for productions as needed.</li><li>
Valid driver&rsquo;s license.</li></ul>
Preferred Qualifications<ul><li>
Experience with After Effects, Photoshop, or Lightroom.</li><li>
Familiarity with Sony, Blackmagic camera systems.</li><li>
Basic color correction and audio mixing knowledge.</li><li>
Drone certification (FAA Part 107) is a plus.</li><li>
Motion graphics experience is a bonus.</li></ul> 
The range below represents the low and high end of the base salary someone in this role may earn as an employee of Two Circles in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
$50,000-$60,000</div>

Creative- Videographer & Editor

Explore 29+ Communications manager in Kansas City this August. Find roles across top companies and apply now to boost your career.