communications representative

Music City PrEP Clinic

<p></p><div><div>At Diversity Health, we are passionate about changing the face of healthcare in Middle Tennessee and Kentucky by providing access to biomedical interventions and services for sexual health and wellness. We serve our patients with a highly skilled, competent team of clinicians, staff and volunteers who dedicate their time and expertise to see patients during convenient weekday and weekend hours. We accept insured and uninsured patients with affordable, low-cost or no cost services.</div><p></p><div><br>
Communications Navigator</div><p></p><div><br>
Job Summary</div><p></p><ul><li><div><br>
Responds to phone calls and text messages that come into the organization, for all 5 of our clinic locations, as well as contacts patients and potential patients directly. Reports to the Navigation Manager.</div></li></ul><div><br>
General Responsibilities</div><p></p><ul><li><div><br>
Manage opt-ins in Bwell by uploading new opt-ins and converting existing opt-ins to patients following MCPC protocols</div></li><li><div>
Ensures that all forms of inbound communications received in the navigation office are handled by:</div><ul><li><div>
Fielding all incoming text and voicemails from the RingCentral main number.</div></li><li><div>
Helping patients access the MCPC portal, fielding issues with logging in including sending password resets, giving direction on how to access the portal, etc.</div></li><li><div>
Managing the Athena general inboxes entitled Athena and Portal.</div></li><li><div>
Assisting Navigators with communicating to patients when requested via text, telephone, email, or patient portal.</div></li><li><div>
Scheduling appointments for patients</div></li><li><div>
Completing other projects as assigned by supervisors.</div></li></ul></li><li><div>
Adheres to weekly schedule created by team lead</div></li><li><div>
Responds to messages in the personal inbox in Athena in a timely manner.</div></li><li><div>
Communicates with patients clearly, effectively with empathy, integrity, and accuracy.</div></li><li><div>
Accurately reports hours worked in ADP app and keeps supervisor informed of any deviations from normal work schedule.</div></li><li><div>
Be available on Google chat during hours you are clocked in</div></li><li><div>
Take lunch breaks in accordance to state laws and organization policies</div></li><li><div>
Completes special projects and other duties as assigned by supervisors.</div></li><li><div>
Monitor Google calendar and attend meetings as scheduled</div></li><li><div>
Must be logged into RingCentral and accepting calls that come in to the communications dept during working hours</div></li><li><div>
Add or remove explanations accurately and timely within the patient&rsquo;s workflow in Bwell</div></li><li><div>
Monitor widgets within the communications department in Bwell</div></li><li><div>
Work on-location/in-person on clinic shifts when scheduled by supervisors.</div></li></ul><p></p><div><br>
Job Qualifications</div><p></p><ul><li><div><br>
Must work effectively with physicians, staff, volunteers, patients, public and external agencies</div></li><li><div>
Skills in gathering and interpreting data in a physician office setting</div></li><li><div>
Must be comfortable working in a high volume and fast paced environment.</div></li><li><div>
Must be willing to work nights and weekends as needed.</div></li><li><div>
Must have the ability to take initiative and to exercise independent judgment,</div></li><li><div>
Must have working knowledge of all navigation departments and tools necessary to perform the navigation roles.</div></li><li><div>
Possess decision-making and problem solving expertise.</div></li><li><div>
Must remain receptive to changing responsibilities and maintain a high level of confidentiality and privacy according to the clinic&rsquo;s policies and procedures and HIPAA compliance.</div></li></ul><p></p><p><i><br>
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></p></div><p></p>

Communications Navigator

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
<p></p><div><p><b>Communications Agent
</b></p></div><div><p>Four Seasons Hotel Cairo at The First Residence<br>
</p></div><p></p><div><p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Communications Agent who shares our passion for excellence and is enthusiastic about creating the ultimate experience.<br>
</p></div><p></p><div><p><b>About the role<br>
</b></p></div><p></p><div><p>Answers and directs phone calls, pages, radio requests, and faxes in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons&rsquo; policies.<br>
</p></div><p></p><div><div><p><b>What You Will Do
</b></p><p></p><p>Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.
</p><p>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
</p><p>Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g., property management, paging, and radio systems), high-speed Internet system, and facsimile machines.
</p><p>Comply with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact.
</p><p>Work harmoniously and professionally with co-workers and supervisors.
</p><p>Monitors and responds to the hotel fire control panel and emergency and safety situations in an efficient and professional manner.
</p><p>Accepts and delivers wake-up calls, messages, and facsimiles in a timely manner.
</p><p>Performs installation and repairs of telephone, facsimile, or high-speed Internet services in the guest room or public area meeting space.
</p></div><p></p><div><p><b>What You Bring<br>
</b></p></div><p></p><div><ul><li><p>Requires a working knowledge of division operations.
</p></li></ul></div><div><ul><li><p>Working knowledge is generally learned on the job.
</p></li></ul></div><div><ul><li><p>Requires the ability to operate computer equipment and other Kitchen systems.
</p></li></ul></div><div><ul><li><p>Requires reading, writing, and oral proficiency in the English language.
</p></li></ul></div><div><ul><li><p>More than 1 year of experience.<br>
</p></li></ul></div><p></p><div><p><b>What We Offer<br>
</b></p></div><p></p><div><ul><li><p>Competitive salary, wages, and a comprehensive benefits package
</p></li></ul></div><div><ul><li><p>Excellent training and development opportunities
</p></li></ul></div><div><ul><li><p>Complimentary dry c leaning for e mployee u niforms/ business attire.
</p></li></ul></div></div><div><div><ul><li><p>Complimentary employee meals
</p></li></ul></div><div><ul><li><p>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.
</p></li></ul></div><div><ul><li><p>Dental and medical/disability/life insurance
</p></li></ul></div><div><ul><li><p>Retirement pension plan
</p></li></ul></div><div><ul><li><p>Employee service awards<br>
</p></li></ul></div><p></p><div><p><b>Schedule &amp; Hours
</b></p></div><p></p><div><p>Full&ndash;time job with 44 working hours a week.</p></div></div></div><p></p>

Communications Agent

Bayut.com

<p><strong>In this role, you will:</strong></p> <p><strong>Internal &amp; CSR</strong></p> <p>In alignment with the HR strategy, this role is responsible for:</p> <ul> <li>Creation and driving of calendar for all CSR events throughout the year based on the UN calendar</li> <li>Running recurring HR initiatives and sporting activities</li> <li>Monitor the CSR budget and provide reports</li> <li>Prepare and oversee the execution of office CSR activities</li> <li>Creation of internal communications and publishing them on all organisation channels for UAE and MENA regions</li> <li>Manage the internal Instagram page</li> <li>Ensure all areas of the business have access to non-specific region communications.</li> <li>Responsible for sending out SEED communications on all organisation channels</li> <li>Implementation of Sustainable Development Goals in the company (recycling, etc.)</li> <li>Ensure the monthly publication of The Buzz Newsletter</li> </ul> <p><strong>Lead Receptionist</strong></p> <ul> <li>Supervise the reception rotation. Ensure there is a cover and representative at all times</li> <li>Cover the reception when required</li> <li>Manage the office sundry replenishment, inc. stationery, refreshments, and other items</li> <li>Report any maintenance issues to the concerned department</li> <li>Delegation and supervision of day to day admin tasks as required</li> <li>Leading the team of receptionists and set KPIs to meet the objectives of HR Operations</li> <li>Motivate and manage the performance of the team</li> </ul>

Receptionist

RAFFLES

<p>Has responsibility for the overall operations of the Hotel s Rooms and Food &amp; Beverage including the development and performance management of employees. Oversee the financial aspects of the different hotel areas, optimizing profits while ensuring the highest level of service quality is provided to Hotel guests. The Hotel Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel.</p> <p> <strong>KEY ROLES AND RESPONSIBILITIES:</strong> </p> <ul> <li>Set, plan and direct the operational departments to achieve and overpass agreed goals of gross operating profit, Guest Satisfaction, Brand Consistency and Employee Engagement.</li> <li>Support the hotel s annual budgeting process and adhere to Accor established guidelines.</li> <li>Assist in managing the hotel s budget and ensuring that expenses incurred are within budget and in line with the Brand established guidelines.</li> <li>Lead and guide their reporting and management teams in driving the hotel to achieve its performance goals</li> <li>Follow ACCOR protocol in approving expenses, and obtaining the approval first from the General Manager and Financial Controller for items which require approval at this level before implementation.</li> <li>Be present to personally welcome key residents and patrons</li> <li>Be the host for Raffles Residents  Evening Cocktail, if applicable.</li> <li>Help to ensure all Marketing and PR Communications are in compliance with Raffles Brand Marketing guidelines</li> <li>Support and help to prepare and submit the weekly GM reports to RVP of Operations and Brand President</li> <li>Communicate in an effective and timely manner with ExCom and the General Manager on matters which require the attention of ExCom and the General Manager</li> <li>Represent the Raffles Brand in projecting a credible image to the market, residents and colleagues alike.</li> <li>Comply with Raffles  established guidelines on the hotel organizational structure and reporting lines, for example ExCom structure.</li> <li>Comply with Raffles  established guidelines on recruitment, appointment and promotion of ExCom, Department Heads and colleagues.</li> <li>Comply with ACCOR &amp; Raffles  established guidelines on staff fringe benefits.</li> <li>Be visible around the hotel and shows an active interest in our colleagues  welfare by asking our colleagues how they are doing regularly.</li> <li>Lead by example in living the Raffles brand values and service culture as well as Code of Ethics</li> <li>Help and support to establish positive owner relations through proper and appropriate communications with the appointed Owner s representative</li> </ul> <p>Follow appropriate protocol in communicating with the appointed Owner s representative and keeping the General Manager informed of such communications</p>

Hotel Manager

Arc Inventor

<p>Job description:</p><p>Job Description:</p><p>We are looking for a dedicated and professional Customer Support Representative to join our team. The ideal candidate will possess strong communication skills, fluency in English, and the ability to coordinate effectively with international customers through calls, chats, and emails.</p><p>Key Responsibilities:</p><ul><li>Handle communication with international clients via phone, chat, and email.</li><li>Provide accurate information, resolve customer queries, and ensure customer satisfaction.</li><li>Maintain a professional and courteous tone in all communications.</li><li>Document customer interactions and update records in the system accurately.</li><li>Collaborate with internal teams to ensure timely resolution of customer issues.</li><li>Adhere to company policies and performance standards.</li></ul><p><b>Requirements</b>:</p><ul><li>Strong verbal and written communication skills in English (mandatory).</li><li>Previous experience in customer support or call center environment is a plus.</li><li>Ability to multitask and handle pressure in a fast-paced environment.</li><li>Must be punctual, reliable, and consistent in performance.</li><li>Proficiency in using computers and basic software tools.</li></ul><p><b>Job Title: Customer Support Representative</b></p><p><b>Job Type: Full-time (On-site)</b></p><p><b>Working Days: Monday to Saturday</b></p><p><b>Timings: 7:00 PM &ndash; 4:00 AM</b></p><p><b>Salary: PKR 40,000</b></p><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Customer Support Executive ( E- Commerce)

Digitalnob Web Developers

<p>We are a fast-growing skincare brand based in DHA Phase 8, Karachi, dedicated to providing high-quality skincare products and exceptional customer experience. We are looking for a motivated and empathetic <b>Customer Care Representative</b> to join our team and be the voice of our brand for our valued customers.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle inbound and outbound customer calls, WhatsApp, and email inquiries.</li><li>Provide product information, skincare guidance, and order updates.</li><li>Manage customer complaints and ensure prompt resolution.</li><li>Coordinate with the warehouse and delivery team for timely dispatches.</li><li>Record customer feedback and assist in improving customer satisfaction.</li><li>Maintain accurate customer records in CRM systems.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>Bachelor&rsquo;s degree</b> (preferred in Marketing, Communications, or related field).</li><li><b>1&ndash;2 years of experience</b> in customer support or similar role (preferably in eCommerce, beauty, or skincare).</li><li>Excellent <b>communication and interpersonal skills</b>.</li><li>Fluent in <b>English and Urdu</b> (written and verbal).</li><li>Proficient in <b>MS Office</b> and <b>social media platforms</b> (Instagram, WhatsApp Business, Facebook).</li><li>Friendly, patient, and customer-focused attitude.</li></ul><p><b>How to Apply:</b></p><p><b>FEMALE ONLY</b></p><p>Send your <b>CV and a short cover note</b> to <b>u</b>nusnoor@Gmail.com or apply directly through Indeed.<br/>Please mention <b>&ldquo;Customer Care Representative &ndash; DHA Phase 8&rdquo;</b> in the subject line.</p><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Customer Care Representative – Skincare Brand

Nordson Corporation

<div>
 Provides centralized human resource services. Ensures efficiency of service center operations, technology and transaction processes. Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs. Coordinates services with the human resource information systems, human resource program managers and technology specialists. Responds to eligibility and enrollment inquiries about employee benefit programs, including but not limited to life, health, and disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and other paid time off as well as retirement and pension plans. Ensures that appropriate documentation is prepared to ensure new hire transactions and existing employee changes can be processed. May also answer questions about various benefits related mailings and communications. May perform research to achieve problem resolution.
 <br/>
 <br/>
 The HR Representative is part of the HR Services team, providing recruitment and first line HR support to employees, managers and other customers, answering/processing day to day HR and benefits related inquiries and requests received through various channels (including myHR portal, e-mail and call center) with a strong focus on excellent customer service. The HR Representative will focus on supporting native language speakers (Hindu English) and may assist in additional activities, e.g. translation support for policies and documentation.
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Senior Associate, HR Service Center

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