communications supervisor

Halan - حالا

<div>
 <p>
  <strong>
   About the job
  </strong>
 </p>
 <p>
  <strong>
   Job Overview:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We&rsquo;re looking for a PR &amp; Communications Supervisor to drive media relations, events, and CSR communications while ensuring consistent brand messaging across markets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The ideal candidate is a strong communicator with hands-on PR experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <br/>
  <li>
   Assist in drafting briefing documents and the creation of press releases and announcements.
  </li>
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  <li>
   Coordinate logistics for media events, interviews, and conferences.
  </li>
  <br/>
  <li>
   Monitor and track media coverage to provide updates and insights.
  </li>
  <br/>
  <li>
   Handle regional-specific PR tasks in coordination with local agencies and partners.
  </li>
  <br/>
  <li>
   Ensure market-appropriate communication while maintaining brand consistency.
  </li>
  <br/>
  <li>
   Assist in planning and executing events.
  </li>
  <br/>
  <li>
   Coordinate with internal teams to gather information and ensure seamless execution of activities.
  </li>
  <br/>
  <li>
   Support content creation for LinkedIn, media kits, and internal communication.
  </li>
  <br/>
  <li>
   Track PR performance metrics for weekly or monthly reports.
  </li>
  <br/>
  <li>
   Provide real-time updates on crisis monitoring and media sentiment.
  </li>
  <br/>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <br/>
  <li>
   Min 5 years of experience in PR &amp; Communications.
  </li>
  <br/>
  <li>
   Excellent command of written and spoken Arabic &amp; English.
  </li>
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  <li>
   Strong agility, problem-solving, and multitasking skills.
  </li>
 </ul>
</div>


PR & Communication Supervisor

City of Hampton, VA

<div><div><div><h2 class="jobSectionHeader"><b>Function</b></h2></div>
<p></p><div><p>Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring.&rdquo;</p><p>
The City of Hampton is seeking a dedicated and experienced <b>Public Safety Dispatcher Shift Supervisor</b> to lead and support the vital operations of our Public Safety Communications Center. This role is responsible for supervising telecommunication personnel, ensuring efficient call handling and dispatching, and maintaining critical public safety services for our community.</p><p>
As a Shift Supervisor, you will play a key role in overseeing daily operations, monitoring personnel performance, and ensuring accurate and timely dissemination of emergency information. We are looking for a strong leader with excellent communication and multitasking skills who thrives in a fast-paced environment.</p><p>
If you have experience as a Public Safety Dispatcher and are ready to take on a leadership role, we invite you to apply and be part of a team committed to serving and protecting the City of Hampton.</p><b>
Minimum Requirements</b><br>
<ul><li>
Graduation from high school or successful completion of the GED.</li><li>
Three (3) years' experience as a Public Safety Dispatcher preferred.</li><li>
Must not have received any formal disciplinary action during previous year.</li><li>
Must possess and maintain state and local certifications (i.e., CPR, EMD, and VCIN).</li><li>
The incumbent will be required to successfully complete a Police Department background investigation to include a polygraph examination and pre-employment screening for controlled substances.</li><li>
Must possess a valid driver&rsquo;s license and must have and maintain a satisfactory driving record based on the City of Hampton&rsquo;s criteria.</li></ul><p><b>
Additional Requirements</b></p><ul><li>
Requires effective communication with internal and external customers.</li><li>
Position may require working nights, weekends, holidays and extended shifts as required. Incumbents are required to work in situations of extreme stress and in emergency, life threatening situations.</li><li>
The incumbent may be considered &ldquo;essential personnel&rdquo; during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.</li><li>
Extensive knowledge of and proficiency in the use of personal computers; thorough knowledge of the city's geography; general knowledge of supervisory principles and practices; ability to speak clearly and distinctively over the radio; ability to communicate effectively, both orally and in writing and ability to give clear, concise feedback; ability to develop and maintain harmonious working relationships and work effectively with diverse groups; ability to plan, organize, and assign work to others to provide appropriate coverage and efficient service; ability to exercise sound judgment and make appropriate decisions.</li><li>
Must be able to maintain the ability to provide credible testimony in court, to the magistrate and in other situations where credibility will be of importance. A sustained finding of untruthfulness at the conclusion of an internal investigation may result in immediate termination.</li></ul></div></div></div><p></p>

PUBLIC SAFETY DISPATCH SUPERVISOR

Insight

<div><p><b>Requisition Number: 104565</b></p><p><b>
Communication Coordinator</b></p><p></p><p><b><br>
Location: </b>This is a hybrid opportunity in Conway, AR or Chandler, AZ.</p><p></p><p><b><br>
Pay</b>: 55k-60k</p><p></p><p><b><br>
Insight </b><b>at a Glance</b></p><ul><li>
14,000+ engaged teammates globally</li><li>
$8.2 billion in revenue in 2025</li><li>
Certified as a Great Place to work in 9 Countries in 2025</li><li>
Fortune 500 Company (No. 447) in 2025</li><li>
Received 25+ industry and partner awards in the past year</li><li>
$1.4M+ total charitable contributions in 2024 by Insight globally</li></ul><p></p><p><br>
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a <b>Fortune 500 Solutions Integrator</b> with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.</p><p><b><br>
</b></p><p><b>About the role</b></p><p><br>
</p><p>As a Communication Coordinator, you will be responsible for the strategic execution of internal communication plans supporting Insight&rsquo;s 2-year transition from SAP to Workday. We will count on you to be the primary engine behind the project&rsquo;s messaging plan, responsible for gathering information from project workstreams and transforming it into engaging, high-impact communications (newsletters, emails, video scripts, and intranet content) that drive excitement and minimize &quot;change fatigue&quot; across all North American business units. Along the way, you will get to:
</p><ul><li>Help Implement the North American communications strategy for the 2-year EBP project, ensuring consistent messaging across teams.</li><li>
Content Creation: Research and help document communication materials, including project &quot;countdown&quot; emails, monthly e-newsletters, executive talking points, and &quot;What&rsquo;s In It For Me&quot; (WIIFM) communications.</li><li>
Intranet Management: Serve as the primary webmaster for the North American ERP Project Site; monitor feedback loops, update project timelines, and post-launch &quot;success stories.&quot;</li><li>
Stakeholder Collaboration: Coordinate with Change Management leads and Subject Matter Experts (SMEs) to translate technical project milestones into clear, relatable language for the general workforce.</li><li><b>
Be AmbITious: </b>This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.</li></ul><p></p><p><b><br>
What we&rsquo;re looking for</b></p><ul><li>
Education: Bachelor&rsquo;s degree (B.A.) in Communications, Public Relations, Journalism, or Marketing.
</li><li>Experience: 2&ndash;4 years of corporate communications or Marketing experience.
</li><li>Storytelling Skills: Excellent creative writing skills with the ability to turn dry, technical updates into compelling narratives that &quot;spur change&quot; and influence employee behavior.
</li><li>Interpersonal Savvy: High emotional intelligence; ability to work cross-functionally and build relationships with everyone from warehouse staff to C-suite executives.</li></ul><p></p><p><b><br>
What you can expect</b><br>
We&rsquo;re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:</p><ul><li>
Freedom to work from another location&mdash;even an international destination&mdash;for up to 30 consecutive calendar days per year.</li></ul><p></p><p><br>
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.</p><p><b><br>
</b></p><p><b>Join us today, your ambITious journey starts here.</b></p><p><br>
</p><p><i>Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.</i></p><p></p><p><i><br>
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.</i><br>
<br>
<i>At Insight, we celebrate diversity of skills and experience so even if you don&rsquo;t feel like your skills are a perfect match - we still want to hear from you!</i></p><p></p><p><b><i><br>
Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.</i></b></p><p></p><p><br>
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.</p><p>
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.</p><p></p><p><br>
Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || IT Infrastructure &amp; Support || None || US - Chandler,AZ ||</p></div>

Communication Coordinator

Day & Zimmermann

<div><p><b>About Day &amp; Zimmermann</b></p><p>
No matter the mission, SOC delivers! We provide a full suite of integrated solutions that support security and protection needs in high-threat environments across the globe. Our reputation as a responsive, agile and trusted partner precedes us. Still not convinced? We&rsquo;re trusted by the U.S. Government and other commercial clients to detect and deter the full spectrum of threats in support of national security interests. As a Day &amp; Zimmermann company, we have the strength to achieve mission objectives in any corner of the world. Come join in on our purpose &ndash; We put people to work, we protect American freedoms, and we help our customers power and improve the world! https://www.soc-usa.com/about-us</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2></div><div><p>
This role oversees day-to-day security operations &amp; personnel assigned to a designated shift across multiple technical security functions. It provides direct supervision to Access Control, Visitor Control, Security Communications Center, and Construction Surveillance staff, ensuring consistent execution of access control, communications/dispatch, &amp; construction surveillance activities in accordance with government and site-specific requirements. It's responsible for assigning work, monitoring performance, &amp; addressing operational &amp; personnel issues as they arise during the shift. This position exercises independent judgment in responding to incidents, enforcing procedures, and maintaining continuity of operations. The role has significant input into personnel decisions, including hiring, discipline, performance management, &amp; termination recommendations, &amp; is expected to provide ongoing feedback on employee performance &amp; conduct.</p><p>
Position requires an active TS/SCI clearance. A CI Polygraph is acceptable pending receipt of a Full-Scope Polygraph, consistent with contract requirements and government approval.</p><p>
U.S. or Naturalized citizenship is required.</p><p>
This position is contingent upon contract award, This role will be on site at JBER, AK</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2></div><div><ul><li>
Lead, supervise, and evaluate Access Control Specialists (ACS), Visitor Control Specialists (VCC), Security Communications Center Specialists (SCC), &amp; Construction Surveillance Technicians (CST) personnel, including assigning posts, directing work activities, confirming readiness, approving schedules and breaks, and ensuring compliance with operational standards and contract requirements.</li><li>
Oversee shift execution of access control, visitor processing, communications/dispatch, and construction surveillance operations, ensuring all functions meet government, customer, and company policies.</li><li>
Coordinate and direct responses to alarms, incidents, emergencies, and security anomalies; make time-sensitive decisions regarding personnel deployment, escalation protocols, reporting, and notifications to government stakeholders.</li><li>
Perform shift-level administrative tasks, including shift logs, incident reports, daily activity summaries, attendance/time approval, credential and key tracking reviews, and compliance documentation.</li><li>
Ensure regulatory and procedural compliance by auditing adherence to clearance requirements, post orders, Construction Security Plans (CSPs), access control SOPs, dispatch procedures, and screening standards; identify and correct deficiencies.</li><li>
Support resource readiness, monitoring availability and operability of radios, alarms, dispatch systems, screening equipment, keys, credentials, and protective/security equipment; report deficiencies promptly.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
KSAs (Knowledge, Skills, and Abilities)</b></h2></div><div><ul><li>
Knowledge of government access control requirements, visitor control procedures, ICD 705 requirements, SCIF construction/access standards, and dispatch/communications protocols.
</li><li>Familiarity with enterprise access control systems (e.g., Lenel, AMAG), Video Management Systems (VMS), and government visitor access protocols.
</li><li>Ability to supervise cleared technical personnel across multiple specialized functions.
</li><li>Skill in incident response coordination, emergency communications, and decision-making under pressure.
</li><li>Ability to interpret and enforce SCIF/secure facility policies, Construction Security Plans (CSP), SOPs, and government directives.
</li><li>Strong administrative skills, including documentation, shift reporting, and compliance recordkeeping.
</li><li>Excellent verbal and written communication skills.
</li><li>Ability to provide coaching, performance feedback, and corrective action when necessary.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div><div><ul><li>
H.S. Diploma or General Education Degree (GED) Required</li><li>
Associate&rsquo;s Degree (AA) Criminal Justice, Security Management, Public Safety, or related field Preferred</li><li>
3+ years physical security experience in a government or cleared environment OR 3+ years military or law enforcement experience in a security-related capacity. Required</li><li>
2+ years supervisory or site lead experience within a secure or classified environment. Required</li><li>
Experience in access control, visitor control, dispatch/communications, construction surveillance, or related protective security functions in a government or cleared environment Required</li><li>
Active TS/SCI clearance with Polygraph, CI Poly acceptable with CCA approval pending Full-Scope Polygraph, consistent with contract requirements. Must maintain eligibility.</li><li><p>
Government-Approved Security Leadership Training - Must complete prior to assignment.</p></li><li><p>
Prior work in protective security, surveillance, inspection, or cleared construction environments.</p></li><li><p>
Valid State-Issued ID or Driver&rsquo;s License, 18+ years of age.</p></li></ul><p></p><p><i><br>
In compliance with this state&rsquo;s pay transparency laws, the salary range for this role is $97,000 to $114,000 . This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements)</i></p></div></div><div><div><h2 class="jobSectionHeader"><b>
Essential Functions</b></h2></div><div><ul><li>
Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery R (Regular)</li><li>
Pushing or pulling (e.g., using a part of your body to press against something in a downward or outward direction, or in a dragging or hauling motion) R (Regular)</li><li>
Balancing (e.g., maintaining equilibrium when walking, climbing, crouching etc.) R (Regular)</li><li>
Manual Dexterity (e.g., picking, pinching, typing, or other working that uses the fingers) R (Regular)</li><li>
Stooping (e.g., bending the spine at the waist) R (Regular)</li><li>
Grasping (e.g., use of hand to apply pressure) R (Regular)</li><li>
Reaching (e.g., reaching the arms or legs in any direction) R (Regular)</li><li>
Feeling (e.g., perceiving an object&rsquo;s size, shape, texture etc.) R (Regular)</li><li>
Lifting motion or lifting objects more than 0 pounds R (Regular)</li><li>
Climbing (e.g., ascending/descending ladders, stair, scaffolding, ramps, pole etc. using feet and legs or hands/arms to climb) R (Regular)</li><li>
Walking R (Regular)</li><li>
Hearing R (Regular)</li><li>
Repetitive motions of any part of the body R (Regular)</li><li>
Talking R (Regular)</li><li>
Kneeling, crouching or crawling R (Regular)</li><li>
Capacity to think, concentrate and focus over long periods of time R (Regular)</li><li>
Ability to write complex documents in the [English] language R (Regular)</li><li>
Ability to read complex documents in [English] language R (Regular)</li><li>
Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers) R (Regular)</li><li>
Capacity to reason and make sound decisions R (Regular)</li><li>
Ability to wear a mask, respirator, bullet proof vest, or other equipment R (Regular)</li><li>
Ability to regularly perform all job functions at Company&rsquo;s office or work site R (Regular)</li><li>
Ability to withstand environmental conditions (e.g., extreme heat or cold, grass, wind, sand, fumes, odors, gases, extreme noise, etc.) R (Regular)</li></ul></div></div></div><p></p><p><b><br>
Diversity, Inclusion &amp; Equal Employment Opportunity</b></p><p></p><p><br>
SOC, a Day &amp; Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Diversity, and Inclusion &amp; Equal Employment Opportunity: Day &amp; Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions to our Company. Our collective strength is rooted in over 110 years of diverse employees and businesses, commitment to success, and delivery on promises made. Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation and gender identity, age, national origin, citizenship status, veteran status and disability status. Day &amp; Zimmermann is committed to providing an equal opportunity work environment in full compliance with these laws. If you are an individual with a disability and you require an accommodation in the application process, please email reasonableaccommodation@dayzim.com.<br>
#dzsoc</p></div>

Supervisor, Access Control & Security

CoreCivic

<p></p><div><p><b>$36.26 per hour</b></p><p>
At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are currently seeking an <b>Assistant Shift Supervisory </b>who has a passion for providing the highest quality care in an institutional, secure setting. Come join a team that is dedicated to making an impact for the people and communities we serve.</p><p>
The Assistant Shift Supervisor supports the supervision of the administrative and operational security activities in a correctional/detention facility. This role will directly supervise officers assigned to the shift and may serve as acting Shift Supervisor in their absence. In addition they will direct officers in performing their duties related to the supervision of inmates/residents and the protection and preservation of their legal rights. The Assistant Shift Supervisor conducts regular inspections of all security-related and control-related functions. Must be able to work any post assignment on any shift.</p><ul><li>
Directly supervise assigned security staff on the shift and evaluate the performance of subordinate staff.
</li><li>Demonstrate and provide guidance to staff on adherence safety and security practices and post orders.</li><li>
Interpret, enforce and comply with rules, regulations, policies, procedures, and contract requirements.
</li><li>Attend meetings to enhance effective communications between management, staff and inmates/residents.
</li><li>Assist in streamlining communications and maintaining consistency of operation between shifts.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
High School diploma, GED certification or equivalent is required.
</li><li>Three years of experience in a criminal justice field is required.
</li><li>One year of corrections experience, including the care and custody of inmates/offenders is required.
</li><li>One year of experience in a supervisory capacity is preferred.
</li><li>Additional education in criminal justice or a related field may be substituted for the required experience on a year-for-year basis up to two years.
</li><li>No substitution for the required corrections experience.
</li><li>Experience in Microsoft Office or other similar software applications is preferred.
</li><li>A valid driver's license is required.</li><li>
Minimum age requirement: Must be at least 21 years of age.
</li></ul><p><i>CoreCivic is a Drug-Free Workplace and EOE &ndash; including Disability/Veteran.</i></p></div><p></p>

Assistant Shift Supervisor

Virgin Islands Waste Management Authority

<p></p><div><div><div><p>Job Vacancy Announcement
</p><p><b>Communications Director
</b><br>
<b>Territorial<br>
</b></p><p><br>
<br>
<b>Exempt
</b><br>
<br>
<b>SALARY: Commensurate with Experience
</b><br>
<br>
<b>DEADLINE:</b> <b>Open Until Filled
</b><br>
<br>
<b>SUMMARY:
</b><br>
The Communications Director is responsible for managing the Authority&rsquo;s
<br>
internal and external communications activities, including public and media
<br>
relations, education, advertising, and marketing. This role develops, implements,
<br>
and oversees communication strategies and programs that effectively promote the
<br>
organization and its services. The position requires a high level of independent
<br>
judgment, discretion, and confidentiality. When working in the field, there is
<br>
exposure to dirty, noisy, and dusty conditions, as well as disagreeable odors and
<br>
unpleasant weather.
<br>
<br>
<b>DUTIES AND RESPONSIBILITIES:<br>
</b><br>
</p><ul><li>Determines communication strategies and executes programs that support
</li></ul>organizational goals and objectives.
<ul><li>Manages the Authority&rsquo;s brand, public image, and reputation.
</li><li>Develops and implements press releases, marketing campaigns, and public
</li></ul><div>outreach initiatives.
<br>
<ul><li>Ensures that all communications from the Office of the Executive Director
</li></ul></div><div>are properly reviewed, approved, and scheduled.
<br>
<ul><li>Develops branding initiatives, internal communications, and external
</li></ul></div><div>media relations strategies.
<br>
<ul><li>Represents the Authority at public events, media engagements, and
</li></ul></div><div>community meetings.
<br>
<ul><li>Establishes and maintains strong working relationships with media<br>
</li></ul></div><p><br>
<br>
<br>
7410 Estate<b> </b>Bovoni, Bay 2 <b>6196 Esta</b> <b>te Glynn 6506 Susannaberg
</b></p><p><b>Ch</b> <b>arlotte Amalie, VI 00802 Kingshill, VI 00850 - 9887 St. John, VI 00830
</b><br>
<b>PH: 340.715.91</b> <b>00 | FX: 340.777.3284 PH: 340.712.4962 | FX: 340.719.1835 PH: 340.715.9100 | FX: 340.715.0458<br>
</b></p></div></div><p></p><div><div><br>
<br>
<br>
<div>representatives and public stakeholders.
<br>
<ul><li>Oversees the development of internal and external publications, including
</li></ul></div><div>newsletters, announcements, website content, and social media platforms.
<br>
<ul><li>Develops policies and procedures governing communications and
</li></ul></div><div>branding for internal and external use.
<br>
<ul><li>Coordinates with government agencies, public information officers, and
</li></ul></div><div>community leaders to support the Authority&rsquo;s mission.
<br>
<ul><li>Develops and oversees public education initiatives and ensures successful
</li></ul></div><p>execution by the Division of Education and Communications Management
<br>
(DECM).
</p><ul><li>Performs all other duties as assigned by supervisor.<br>
</li></ul><p><b>EDUCATION, LICENSE, AND EXPERIENCE:<br>
</b><br>
</p><ul><li>A Bachelor&rsquo;s Degree from an accredited college or university in
</li></ul>Communications, Public Relations, or a related field is required.
<ul><li>A Master&rsquo;s Degree is preferred.
</li><li>Five (5) years of relevant communications experience, including at least
</li></ul><p>one (1) year with a government agency, utility, or public service
<br>
organization.
</p><ul><li>A combination of education and experience may be considered.
</li><li>A valid Virgin Islands Driver&rsquo;s License is required.<br>
</li></ul><p><br>
<b><i>Virgin Islands Waste Management Authority is an Equal Opportunity Employer</i></b><i><br>
</i></p><p><br>
<br>
<br>
7410 Estate<b> </b>Bovoni, Bay 2 <b>6196 Esta</b> <b>te Glynn 6506 Susannaberg
</b></p><p><b>Ch</b> <b>arlotte Amalie, VI 00802 Kingshill, VI 00850 - 9887 St. John, VI 00830
</b><br>
<b>PH: 340.715.91</b> <b>00 | FX: 340.777.3284 PH: 340.712.4962 | FX: 340.719.1835 PH: 340.715.9100 | FX: 340.715.0458</b></p></div></div></div>

Communications Director

Bethune-Cookman University

<div></div><div><div><div><b>Bethune-Cookman University</b></div>
</div>
<div></div><div><b>Job Title:</b> Communications Officer (Dispatcher)</div>
<div><b>Sector:</b> General Services
</div><div><b>Department:</b> Campus Safety
</div><div><b>Immediate Supervisor:</b> Campus Safety Officer - Sergeant
</div><div></div><div><b>Job Summary:</b></div>
<div>The Campus Safety Communications Officer operates the Department of Campus Safety Communications Center on the Bethune-Cookman University campus, receiving emergency and non-emergency telephone calls, after-hours maintenance requests, monitoring computerized alarm and access control systems, providing contact to police and EMS services, providing in-person customer service, monitoring a CCTV surveillance system and reporting inappropriate activities to zone officers, and making entries into automated record files. Some tasks may be life-safety related and thus place a critical emphasis on a successful outcome.</div>
<div></div><div><b>Essential Functions:</b></div>
<ul><li>Utilize proper telephone etiquette when answering the telephone.</li>
<li>Multitasking capability and calm, efficient function under stressful conditions are essential (i.e. dispatch calls to Campus Safety Officers, communicate on the telephone and monitor the video surveillance system).</li>
<li>Takes emergency and non-emergency calls for assistance, dispatching appropriate unit, and maintaining contact with responding units to gather and supply information.</li>
<li>Make notification to emergency services when requested (law enforcement, EMS, and fire personnel) and provide exact address location where services are needed.</li>
<li>Ensure that all communications equipment is working properly and reporting to appropriate person when equipment is not functioning.</li>
<li>Communications is a 24 hour, seven days a week operation and therefore, this position may require irregular hours. May also be required to work on-call in an emergency.</li>
<li>Monitor the CCTV video surveillance system and report inappropriate activity to Campus Safety Officers and/or the on-duty supervisor.</li>
<li>Capable of operating the Computer Aided Dispatch system (NaviGate) while simultaneously speaking on the telephone, radio or both, ensuring that all activities are logged properly.</li>
<li>Develop and issue emergency campus wide alerts when required.</li>
<li>Discretion and the ability to keep all records, communications and other information in absolute confidence.</li>
<li>Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.</li>
</ul><div><b>Education and Experience:</b></div>
<ul><li>Associate degree; supplemented with one (1) year of experience in a position requiring the use of interpersonal/communication skills and high interaction with the public. Must be able to type accurately.</li>
<li>Bachelor&rsquo;s is preferred.</li>
<li>Other combinations of experience, training and education which provide the knowledge and abilities necessary to perform the work may be considered.</li>
<li>Must possess a valid driver license upon the effective starting date and a valid Florida Drivers License no later than 30-days after the effective starting date.</li>
</ul><div><b>Requirements:</b></div>
<ul><li>Ability to use a two-way radio for official communications, communicating in a clear, concise and intelligible manner under all conditions at all times.</li>
<li>Ability to react promptly and correctly in emergency situations.</li>
<li>Ability to make independent decisions that are permitted with minimum supervision.</li>
<li>Ability to work effectively with co-workers, university staff and faculty and members of the public that may visit the university.</li>
<li>Ability to accurately communicate required information in a timely manner.</li>
<li>Ability to stay aware and alert to the surrounding conditions and situations.</li>
<li>Proficient in the use and operation of the NaviGate C.A.D. system.</li>
<li>Proficient in the use and operation of the E2 Campus Alert system.</li>
<li>Basic computer proficiency including keyboarding, data entry, data retrieval, electronic forms completion, and proficiency with Windows 7, Microsoft Outlook, Microsoft Office Suite, program designs and development.</li>
<li>Ability to follow written and oral instructions.</li>
<li>Ability to actively listen to requests for service via telephone and radio; clearly articulate questions, instructions, and information; and take appropriate action in accordance with established procedures and guidelines.</li>
<li>Ability to rapidly assimilate information from a variety of sources to direct appropriate resources where they may be needed.</li>
<li>Ability to function under pressure or in emergency situations.</li>
<li>Ability to manage multiple tasks and activities in a fast-paced environment in accordance with established policies, procedures, and training.</li>
<li>Strong interpersonal skills; excellent verbal and writing skills; aptitude for working collaboratively and independently; capacity to multi-task, organize, and work under limited supervision.</li>
<li>Must have strong organizational skills and the ability to meet deadlines.</li>
<li>Must have the ability to respond effectively to the needs of a diverse and demanding student and parent population.</li>
</ul>
<div></div><div>The University does not discriminate on the basis of race, color, national and ethnic origin, sex, retaliation, marital status, religion or disability, or any other applicable local, state or federal regulation. Inquiries regarding provisions for persons with disabilities, equal employment opportunity and Title IX matters should be directed to the Office of Human Resources at 386-481-2049.</div></div><div></div>

Communications Officer (Dispatcher)

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