communications technician

City of Durham, NC

<div><div><div><div><div><b>Salary</b><div>
</div></div></div><div><div>$46,762.00 - $72,570.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Durham, NC</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Full time with benefits</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>26-05892</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Emergency Communications (911)</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>03/17/2026</div>
</div></div></div><div><div><div><div><b>Closing Date</b></div>
</div><div><div>Continuous</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div><br>
<p></p><div><br>
<br>
<p><b>Work, Serve, Thrive. With the City of Durham</b><br>
Advance in your career while making a real difference in the community you serve.</p><p><b>
Why work at the Durham Emergency Communications Center? Click this link to find out more!</b><br>
<br>
<b>Hiring Range:</b> $22.48 - $34.44 Hourly ($1.50 shift premium during the hours of 4:00 PM and 8:00 AM)</p><p>
(Please note that salary range higher than the minimum will be based on prior 911 experience).</p><p><b>
Work Day/Hours: Hours during classroom training will be from 8:00 - 5:00. Once classroom training is completed, team members will be assigned to 4 day work weeks with 12-hour shifts; shift will be </b><b>EITHER</b><b> 5:00 am to 5:00 pm </b><b>OR</b><b> 5:00 pm to 5:00 am.</b> <b>This coverage utilizes fixed shifts including nights, weekends and holidays. Shifts are determined by the needs of the agency.</b></p>
This posting is to find candidates for our next training academy starting<b> JUNE 15th</b><br>
<br>
<b>Please note that our next academy has 12 spaces available. Submitting an application cannot guarantee a spot in the upcoming academy as spaces are limited and subject to availability.</b><p><br>
The Durham Emergency Communications Center works to provide City and County residents the fastest, most-efficient emergency call response possible while ensuring the safety of our police, fire and emergency medical services responders. Our state-of-the art center was the first, and currently one of only three, in the nation to hold both emergency medical dispatch accreditation from the Commission for Accreditation of Law Enforcement Agencies and Project 33 agency training program certification from APCO International. We're constantly finding ways to improve the quality of assistance we provide to the community, knowing service is our one and only product. If innovating and serving in a fast-paced environment are for you, bring your talent and skills to Durham!<br>
<br>
Are you looking for meaningful career in a fast paced, high energy environment? When you work as a 911 call taker, you'll be able to save lives without ever leaving your chair. Our dispatch center features state-of-the-art technology enabling you to be the difference between life and death when people call for help. Promotional opportunities including dispatch of Police, Fire and EMS are currently available.<br>
<br>
<b>If this sounds like an environment where you would thrive we would love for you to join our team!</b></p><ul><li><b>
This is an entry level position into the Durham Emergency Communications Center. This position is expected to progress and be promoted to communications dispatch position.</b></li><li><b>
Work Days/Hours:</b><b> Hours will vary. Call Takers are scheduled for 24 hour coverage. This coverage utilizes fixed shifts including nights, weekends and holidays. Shifts are determined by the needs of the agency.</b></li></ul>
<br>
The purpose of this position is to provide assistance to callers reporting emergencies and/or requesting help in situations requiring Police, Fire or EMS. This is accomplished by answering incoming calls and serving as the first point of contact for residents, visitors and businesses.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Duties/Responsibilities</b></h2></div>
<p></p><div><ul><li>Answer and process emergency and administrative phone calls.</li><li>
Follows scripted protocol questions, enters appropriate information for emergency responders and provides pre-arrival instructions. (Will connect with bilingual interpreter if necessary.)</li><li>
Simultaneously read scripted protocol questions while clearly and concisely typing the information received.</li><li>
Routes calls by categorizing incoming calls and directing them to the appropriate division.</li><li>
Creates service requests by analyzing incoming calls; creates requests; forwards requests; and follows up with other city departments on open requests.</li></ul><br>
<b>
Skills:</b><ul><li>
Emotional awareness to quickly and accurately transition between calls with imminent threat to life and/or property to calls of a more routine nature.</li><li>
The ability to professionally respond to caller needs, rather than actions, demonstrating proficiency in caller control when interacting with difficult callers.</li><li>
Proficiency in multi-tasking;</li><li>
Exceptional attention to detail;</li><li>
Creative problem solving;</li><li>
Excellent reading comprehension;</li><li>
Strong short term memory.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications &amp; Experience</b></h2></div>
<p></p><div><ul><li>High School/GED.</li><li>
Six months experience in a fast paced customer service environment.</li><li>
Certification in International Academy of Emergency Dispatch Police, Fire and EMS call taking protocols is required within 6 months of hire.*</li><li>
CPR Healthcare Provider Certification within 6 months of hire.*</li><li>
Pass Psychological Exam prior to hire.</li><li>
Requires learning one dispatch discipline (Fire/EMS or Police) within 18 months of employment</li><li>
This position is critical to emergency operations and will report to work in spite of or because of an emergency or disaster event.</li><li>
No Class B (or higher) misdemeanor conviction in the last ten (10) years (please see a list of Class B Convictions Here)</li><li>
No Felony Conviction</li><li><b>
Please note </b>that for any selected candidate in an operational position they must meet requirements designated by NCOEMS, by following this link you can view an FAQ outlining those employment requirements https://info.ncdhhs.gov/dhsr/EMS/faqcomp.htm#legalrec</li></ul><br>
<ul><li><b>NOTE</b>: Employee will be trained in International Academy of Emergency Dispatch Police, Fire and EMS call taking protocols and CPR Healthcare Provider. Certifications are paid for by the department and provided during assigned work hours.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Additional Preferred Skills</b></h2></div>
<p></p><div><ul><li>Call Center experience.</li><li>
Bilingual (English/Spanish).</li></ul><p><i><br>
The Durham Emergency Communications Center (DECC) is committed to maintaining a workplace free from discrimination and harassment based on any protected status under federal, state, or local law. We expect every member of the DECC community to contribute to an inclusive environment where all individuals are treated with dignity and respect.</i></p><p><i>
Employment decisions&mdash;such as hiring, compensation, training, performance evaluation, and termination&mdash;are made fairly and without bias. DECC provides equal employment opportunities to all qualified candidates and employees.</i></p></div></div></div><p></p>
<br><p></p><div><div><div><p><b>Benefits &ndash; General Full-Time Employees</b></p><ul> <li>12-13 paid holidays per year </li><li>13 standard work days of vacation per year </li><li>13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement </li><li>2 weeks paid military leave per year </li><li>Medical, dental, vision, and supplemental life insurance plans </li><li>State and City retirement plans </li><li>Short and long term disability plans </li><li>Paid temporary disability leave for specified conditions </li><li>City contribution of 13.6% into the N.C. State Retirement System </li><li>Paid funeral leave </li><li>Employee Assistance Program - personal and family counseling </li><li>Paid life insurance equal to annual salary </li><li>48 hours for volunteer work each year* </li><li>4 hours parental leave each year </li><li>Workman's Compensation Insurance </li><li>457 Deferred Compensation Plans</li></ul><b>Benefits - Part-Time (1,000 hours or more per year)</b><ul> <li>401(k) retirement plan (5.0% of salary) </li><li>State retirement plan</li></ul><b>Benefits Part-Time (Average 30 hours per week over 12 month period)</b><ul> <li>401(k) retirement plan (5.0% of salary) </li><li>State retirement plan effective first day of the month following date of hire </li><li>Health insurance effective first day of the month following date of hire </li><li>Dental and life insurance, after one year of service </li><li>Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service</li></ul></div></div></div><p></p>
<br><div><div><div><div><b>Employer</b></div>
<div>City of Durham</div>
</div></div><div><div><div><b>Address</b></div>
<div><p>101 City Hall Plaza<br>
<br>
Durham, North Carolina, 27701
</p></div></div></div><div><div><div><b>Website</b></div>
<div>http://agency.governmentjobs.com/durhamnc</div></div></div></div>

911 Emergency Communications Technician (Call Taker)

City of Universal City

<p>The Universal City Police Department is seeking qualified <b>Communications Technicians (911 Dispatchers)</b> committed to delivering <i>Excellence in Service</i> to our community. Join a fast-paced, professional agency that values leadership, teamwork, and exceptional customer service.</p><p><b>Why Join Us?</b></p><ul><li>Competitive salary &amp; retirement benefits</li><li>Comprehensive health benefits</li><li>Paid leave &amp; certificate pay incentives</li><li>Lateral pay opportunities for experienced dispatchers</li><li>Positive, team-oriented work environment</li></ul><p><b>Job Summary</b><br/>The Communications Technician is responsible for receiving and relaying critical information to police, fire, EMS, and other emergency personnel. This role requires strong decision-making skills and the ability to remain calm under pressure.</p><p><b>Key Responsibilities</b></p><ul><li>Answer emergency and non-emergency calls</li><li>Dispatch police, fire, and EMS personnel</li><li>Monitor radio communications and emergency channels</li><li>Maintain accurate logs and records</li><li>Access TCIC/NCIC systems for information</li><li>Coordinate with surrounding agencies</li></ul><p><b>Minimum Qualifications</b></p><ul><li>High School Diploma or equivalent</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and make sound decisions in stressful situations</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Prior dispatch or related experience (1+ year)</li><li>Basic Telecommunicator Certification</li><li>Knowledge of local geography</li></ul><p><b>Schedule</b></p><ul><li>Full-time shifts</li><li>Must be available for nights, weekends, and holidays</li><li>Overtime as needed</li></ul><p><b>Pre-Employment Requirements</b></p><ul><li>Background investigation</li><li>Drug/alcohol screening</li><li>Physical and/or psychological evaluation (if applicable)</li></ul><p><b>How to Apply (REQUIRED)</b></p><p>To be considered, applicants <b>must complete BOTH</b>:</p><ul><li>Employment Application</li><li>Personal History Statement (PHS Packet &ndash; all documents required)</li></ul><p>Apply and download required forms at: <b>www.uctx.gov/jobs</b></p><p>Submit completed materials (including required documents) via:<br/><b>hrfinance@uctx.gov</b><br/>&mdash;or&mdash;<br/>City of Universal City Municipal Building<br/>2150 Universal City Blvd, Universal City, TX 78148</p><p><i>Incomplete applications may not be reviewed.</i></p><p><b>The City of Universal City is an Equal Opportunity Employer (EOE).</b></p><p>Job Type: Full-time</p><p>Pay: From $21.81 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>457(b)</li><li>Dental insurance</li><li>Dependent health insurance coverage</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>License/Certification:</p><ul><li>Texas Driver License (Required)</li></ul><p>Work Location: In person</p>

Dispatcher (911)

Amentum

<div><p><b>Essential Responsibilities:</b></p><p>
The designee shall be qualified to install, sustain, troubleshoot, and repair standard radio frequency wireless, line-of-sight, beyond line-of-sight, wideband, ground-based satellite, and encryption transmission devices. Included are multiple waveform systems operating across the spectrum, keying and signal devices, telemetry, and instrumentation systems. Assembles, connects, secures, and interconnects components such as transmitters, power supplies, and antenna assemblies.</p><p></p><p>
Resolves installation, repair, and modification problems associated with communications equipment. Employs orbiting communication satellite, line-of-sight, and tropospheric scatter techniques. Conducts tests to restore and maintain systems. Uses layout drawings, schematics, and pictorial diagrams to solve maintenance problems and ensure equipment is properly positioned. Analyzes construction and operating characteristics of equipment to determine source of malfunction. Performs intricate alignment and calibration procedures to ensure maximum operating efficiency.</p><p></p><p>
Reviews and ensures compliance with maintenance management publications and procedures. Enforces safety standards for system maintenance activities. Checks installed and repaired components for compliance with technical publications. Maintains inspection and maintenance records. Posts entries on maintenance and inspection records. Records meter readings and other pertinent data in equipment logs. Completes maintenance data collection forms. Requisitions, accounts for, and turns in supplies and material.</p><p></p><p>
The designee shall maintain systems are such as CM-200, CM-300, GRC-171 &amp; 211, GRR-23/24, PCAS, GRT- 21/22, PRC-117F/G, RT-1319, TRC-176, URC-200, EPLRS radio, MIDS LVT 2, MIDS LVT 11,AN/TRC-214, Joint Radio Relay (JR2), Cornet TVCS-L, LHSC, RT9000D, 721S-1, 721S-2, ALE, Have Quick, SINCGARS, KY-100, VSAT VRC-103, TTRS, RT-1747, Sun Air RT-9000, Hawkeye Lite, Ranger 1200, iDirect 850/950 Modem, 2050E Modem, but not be limited to those listed in Table 4.5.1. C2 Systems and Associated Equipment; Table 4.5.4 C2 Air Control Squadron O&amp;M Support.</p><p></p><p><b>
Minimum Position Knowledge, Skills, and Abilities Required:</b></p><ul>
<li>
High School diploma or GED. Formal electronics training such as: military technical training school, vocational college, and/or a four (4) year electronics apprentice program with experience in electronics equipment the technician will maintain.</li>
<li>Minimum IAT Level II, baseline certification IAW AFMAN 17-1303, IP fundamentals, familiarity with deployable communications systems, RF/SATCOM principles highly desired.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam</li>
<li>Must have or be able to obtain/maintain a US Government Secret Security Clearance. NOTE: US Citizenship is required to obtain a Secret Clearance.</li></ul><p></p><p><br>
</p><p><b>Compensation Details:</b></p>
$100,000.00<p><br>
</p><p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p><p></p><p><b><br>
Benefits Overview:</b></p><p>
Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p><ul>
<li><p>
Health, dental, and vision insurance</p></li>
<li><p>
Paid time off and holidays</p></li>
<li><p>
Retirement benefits (including 401(k) matching)</p></li>
<li><p>
Educational reimbursement</p></li>
<li><p>
Parental leave</p></li>
<li><p>
Employee stock purchase plan</p></li>
<li><p>
Tax-saving options</p></li>
<li><p>
Disability and life insurance</p></li>
<li><p>
Pet insurance</p></li></ul><p></p><p><i><br>
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</i></p><p><br>
</p><p><b>Original Posting:</b></p>
03/10/2026 - Until Filled<p>
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p><p><br>
</p><p>Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.</p></div>

RF/SATCOM Technician

Bossier Sign Co Inc

<p>```Job Summary:```<br/>We are seeking an experienced Installation/Service Technician to join our team. As an Installation/Service Technician, you will be responsible for installing, maintaining, and repairing various systems and equipment. This is a hands-on role that requires technical expertise and strong problem-solving skills. Applicant must not be afraid of heights. We typically work at elevations of 40'-100' and can peak at upwards of 300'. Ability to troubleshoot primary electrical and low voltage issues in signs is preferred.</p><p>```Responsibilities:```<br/>- Install, maintain, and repair systems and equipment according to specifications<br/>- Troubleshoot issues and perform necessary repairs or replacements<br/>- Conduct inspections to ensure proper functioning of systems<br/>- Collaborate with team members to complete projects efficiently<br/>- Provide excellent customer service and address client concerns<br/>- Keep accurate records of work performed and materials used</p><p>- Follow safety regulations, lift/carry a minimum of 80lbs, work in various weather conditions</p><p>-Follow instructions, maintain a driver's license (CDL a plus), knowledge of tools and supplies need</p><p>```Skills:`</p><p>Strong technical skills in installation, maintenance, and repair<br/>- Knowledge of electrical systems is a plus<br/>- Ability to read and interpret technical manuals and schematics<br/>- Excellent problem-solving abilities<br/>- Strong attention to detail<br/>- Effective communication skills</p><p>- Knowledge of tools and supplies needed</p><p>-Work remotely</p><p>Sign fabrication/welding experience</p><ul><li>If you have a passion for hands-on work and enjoy solving technical challenges, we encourage you to apply for the position of Installation Service Technician. Join our team and contribute to the successful installation and maintenance of various systems and equipment.</li></ul><p>Job Type: Full-time</p><p>Pay: $18.86 - $22.71 per hour</p><p>Benefits:</p><ul><li>On-the-job training</li></ul><p>Application Question(s):</p><ul><li>Do you have three to six months of experience in sign technician, sign installation, CDL and Sales</li></ul><p>Experience:</p><ul><li>Sign service and installation, CDL, sales: 1 year (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Bossier City, LA 71111: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Sign Technician/Installer/CDL driver/Sales

Visual Sound Inc

<div><p><i>The Mitel Technician is responsible for the installation, configuration, maintenance, and support of Mitel communication systems, including VoIP phones, PBX systems, and related applications.</i></p>
<p><b>Key Responsibilities:</b></p>
<ul><li>Install, program, and configure Mitel communication systems such as MiVoice Business, MiCloud, and MiCollab</li>
<li>Perform regular maintenance, system updates, and software patches to ensure optimal performance and uptime</li>
<li>Troubleshoot and resolve hardware, software, and network issues affecting Mitel voice systems</li>
<li>Manage user accounts, extensions, call flows, and system configurations based on operational needs</li>
<li>Collaborate with IT and network teams to ensure proper integration between Mitel systems and other enterprise technologies</li>
<li>Provide end-user support and training to ensure effective use of system features and tools</li>
<li>Maintain thorough documentation of configurations, updates, and troubleshooting processes</li>
<li>Coordinate with vendors and service providers for escalated support or complex repairs</li></ul></div>

Mitel Technician

Emory University

<div>Discover Your Career at Emory University:
<div>
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.</div>
Description:
<div>
KEY RESPONSIBILITIES:
</div><ul><li>Supports and assists with installs and activations and repairs campus voice and data services.
</li><li>Responds to work orders (WOs) and trouble tickets to perform moves, adds, changes and installs and to repair interrupted service.
</li><li>Supports communications wiring installs, labeling and testing in accordance with internal IT and Industry standards.
</li><li>Interacts with Coordinators and customers to clarify work details and to troubleshoot issues.
</li><li>Utilizes automated tracking and management tools to update status, report details and complete work assignments.
</li><li>Interacts with customers to determine needs and issues.
</li><li>Assists with equipment demonstrations to explain operations.
</li><li>Interacts with Coordinators to initiate on-site changes to WOs and to maintain flexibility.
</li><li>Performs on-site customer walk-throughs to assist with developing effective WOs.
</li><li>Prepares for moves to support equipment needs, clarify instructions and gather resources (e.g., department staff, etc.).
</li><li>Assists with moves of communications services to provide existing service levels at new locations.
</li><li>Supports new voice and data connections to provide customers with new service.
</li><li>Interacts with Coordinators to update and change WO instructions.
</li><li>Assists with wiring installs to provide connections from communications closets to the workspace.
</li><li>Inspects communications closets to ensure security, safety and cleanliness.
</li><li>Evaluates communications closet configurations to recommend data switch port upgrades.
</li><li>Maintains FS vehicles to ensure safety and operability.
</li><li>Maintains campus emergency and elevator phones to ensure service levels and safety.
</li><li>Maintains personal FS toolkit bags to ensure tool functionality and to ensure tool bags are sufficiently equipped for meeting WO demands.
</li><li>Utilizes MySoft to update WOs and to document and track work status for meeting service level requirements.
</li><li>Updates MySoft records to maintain accurate and up-to-date information.
</li><li>Applies accurate prices for work performed to WOs to ensure proper billing.
</li><li>Closes out trouble tickets to verify issues have been corrected.
</li><li>Utilizes Microsoft Excel to build spreadsheets for data port assignments.</li><li>
Utilizes applications to print labels for phones.</li><li>
Performs related responsibilities as required.</li></ul><div>
MINIMUM QUALIFICATIONS:
</div><ul><li>A high school diploma and one year of relevant IT experience, OR an equivalent combination of education, training, and/or experience.
</li><li>Ability to lift up to 50lbs. Ability to bend, stoop, and twist.
</li><li>Valid Georgia driver's license and an insurable driving record.</li></ul><div>
NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).</div><div></div><div><br>
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.</div></div>

Network Services Technician -OIT

General Dynamics Information Technology

<p></p><div><div><div><p>Your Impact</p><p>
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.</p><p>
Job Description</p><div><p>
Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:
</p><ul><li>Security+
</li><li>Cisco Certified Network Associate (CCNA) Routing and Switching or Service Provider<br>
</li></ul><p>
<br>
Contract-Specific Requirements</p><p>
GENERAL EXPERIENCE:
</p><p>Intermediate &ldquo;hands on&rdquo; work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.
</p><p>SPECIALIZED EXPERIENCE:
</p><p>Intermediate experience in maintenance/troubleshooting of Tech Control Facility equipment as specified in the task order to include the following:
</p><ul><li>NET Promina equipment
</li><li>KG, KY, KIV and ancillaries
</li><li>CISCO Routers/Switches
</li><li>Patch panels/maintenance panels
</li><li>Fiber optic modems and interface cards
</li></ul><p>Performs a range of technical tasks and provides site support.<br>
<br>
Modifies, moves, and installs a range of new equipment.<br>
<br>
Troubleshoots a range of hardware and software problems and interconnectivity issues.<br>
<br>
Performs a range of integrity testing and interviews customers to gather information about problems.<br>
<br>
Prepares and presents a range of incident/performance reports to the customer and to the service delivery manager.<br>
<br>
Provides advice and a range of onsite training for customer support personnel.<br>
<br>
May coach and review the work of less-experienced professionals.<br>
<br>
DESIRED QUALIFICATIONS: AA/AS (or equivalent experience), 3+ years of experience</p><p></p><p>
#DefenseOCONUS #GDITPriority</p>
</div></div><div><div><div><p>Work Requirements</p></div></div><div></div><div><div>
Years of Experience<div>
2 + years of related experience</div><ul><li>may vary based on technical training, certification(s), <i>or</i> degree</li></ul></div><div></div><div>
Certification</div><p></p><div>
Travel Required<div>
Less than 10%</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div><p>
Salary and Benefit Information</p><div>
The likely hourly rate for this position is between $29.52 - $30.15. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.<br>
View information about benefits and our total rewards program.</div><p>
About Our Work</p><div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div><i>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></div></div></div>

Tech Control Facility Technician II

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