community director

Gallery Residential

<div>Job Title: Community Director
Department: Property Management
Reports To: Regional Director
FLSA Status: Exempt
Position Summary: The Community Director is responsible for maintaining the physical asset and maximizing the financial returns in accordance with the owner&rsquo;s objectives. The Community Director complies with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. This position directs and coordinates activities involving motivating and cultivating the on-site team to ensure operations meets or surpasses industry standards. The Community Director must be a leader who is able to attract, advise, and present to current and potential clients the value of choosing Gallery Residential. The Community Director is also tasked with maintaining and inspiring the company culture.
Organizational Responsibilities:<ul><li>
Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.</li><li>
Passion &amp; Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.</li><li>
Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.</li><li>
Project Management: Create and maintain clear and sequenced plans to successfully launch projects.</li><li>
Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.</li><li>
Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities.</li></ul>
Essential Duties and Responsibilities:<ul><li>
Supervises and mentors property on-site team by communicating and updating goals through one on one mentoring and team daily huddles.</li><li>
Hires, onboards and trains team members and manages their performance in accordance with company policies, values, and business practices.</li><li>
Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information concerning the property&rsquo;s performance, and responding to owner requests as needed.</li><li>
Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.</li><li>
Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, completing financial bank deposits, and preparing and reviewing monthly financial status reports.</li><li>
Approves and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.</li><li>
Gathers, analyzes, and interprets current market and economic trends that may impact the property, and implements short-range and long-range marketing and leasing strategies to achieve the property&rsquo;s occupancy and revenue goals.</li><li>
Promotes resident satisfaction and retention by responding to questions, grievances and requests in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>
Ensures the property&rsquo;s maintenance team members comply with the Company&rsquo;s standards with respect to responding and completing resident service requests. This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.</li><li>
Conducts regular property inspections in person and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li><li>
Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.</li><li>
Oversees lease enforcement policies by completing periodic apartment inspections, following proper notice requirements, following eviction procedures, and imposing and collecting late fees and other charges as allowable and stated in the terms of the lease.</li><li>
Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential&rsquo;s policies and performance expectations.</li></ul>
Work Hours:
This position is scheduled for 40 hours in a regular work week. Hours of operation vary, but typical office hours are from 9:00 am to 6:00 pm Monday through Friday. Must be available to work on additional tasks that may require work on weekends or after hours. Must be available to work onsite and travel for business purposes.
Qualifications:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
College degree is optional. Employment history that demonstrates progressive levels of accountability and responsibility in the application and usage of property management and residential multi-housing business principles, and demonstrated knowledge and skills in executing sales, customer service, revenue/expense management, and financial business plans.
Language Ability:
Demonstrated ability to read, write, and communicate effectively to comprehend and complete business plans, financial documents, and legal documents, motivate and lead teams, and communicate property strategies and performance with clients and property owners.
Math Ability:
Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Reasoning Ability:
Senior-level experience and skills in leading and managing others, including demonstrated skills in interviewing, on-boarding, directing, evaluating performance, and making effective talent management decisions. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs to complete required reports and employment documents. Proficient in using property management software.
Certificates and Licenses:
Industry certifications are preferred.
Supervisory Responsibilities:
This job has supervisory responsibilities of corporate and onsite employees.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle, or feel and talk or hear. The employee is frequently required to stand; walk; reach with hands and arms, and climb, stoop, or squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities.
Must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Travel will be required to visit properties, visit clients, present for new business opportunities, attend educational conferences, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to physically access all exterior and interior parts of any property and its amenities within the assigned portfolio and markets.
Must be able to view computer screens, cell phones, and other electronic equipment for extended periods of time where visual strain may result.
OpvMuqxOsA</div>

Community Director

Asset Living

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities 
Financial Management<ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul> 
Personnel Management<ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul> 
Administrative Management<ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul> 
Education/Experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $23 per hour to $28 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</div>

Assistant Community Manager

Lakeshore Management, Inc.

<div>SCOPE:
The Assistant Community Manager assist in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation. 
RESPONSIBILITIES:<ul><li>
Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.</li><li>
Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.</li><li>
Direct sales and marketing activity. This includes having up to date sales materials, home flyers, banners and promotions posted and available to potential buyers. Also, making sure homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follow-up on lead management. Processing and completing all sales paperwork.</li><li>
Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.</li><li>
Ensure that all rents are collected by months end and that handled delinquency accounts are handled.</li><li>
Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.</li><li>
Other duties as assigned.</li></ul>
QUALIFICATIONS:<ul><li>
High School Diploma or equivalent is required;
</li><li>3 years of related management experience in retail, hospitality or property management preferred;
</li><li>Experience in Customer service or resident relations;</li><li>
Proficiency in office productivity software; proficiency in rent management-based software preferred;</li><li>
Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing;</li><li>
Must be flexible, willing to work Saturdays, and able to adapt in a fast paced and ever-changing environment;</li><li>
Bilingual in English/Spanish, preferred.</li></ul>
FLSA CLASS: Non-exempt
REPORTS TO: Community Manager
SUPERVISORY RESPONSIBILITIES: None
BUSINESS FUNCTION: Communities, Regional
POSITION CLASS: Administrative
COMPETENCIES:<ul><li>
Treats everyone with respect, compassion and kindness &ndash; Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other&rsquo;s ideas. Acts with empathy and focus, while able to resolve problems.</li><li>
Demonstrate integrity, transparency and doing things the right way &ndash; Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.</li><li>
Collaboration and team work &ndash; Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.</li><li>
Solves problems and is transparent about outcomes &ndash; Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
</li><li>Serves our employees and residents to improve their lives &ndash; This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.</li></ul>
PHYSICAL REQUIREMENTS:
Occasional exposure to wet/and or humid conditions; The employee will occasionally lift packages up to 20 lbs.; Frequently required to walk; Frequent exposure to outside weather conditions.
COMPENSATION: $18.00 - $20.00/Hour (Based on experience) plus sales commission
LOCATION: Arbor Vista - Burnsville, MN
Lakeshore embraces Diversity and Inclusion, and is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation including pre-employment drug screening. Lakeshore is a smoke-free and drug-free workplace, for the purpose of workplace safety and health. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.
PART TIME
Job ID: 39259/36
#IND</div>

Assistant Community Manager (Part-Time) - 36

<div>SCOPE:
A &quot;Community Manager Floater&quot; in property management is a versatile role responsible for overseeing the day-to-day operations of multiple residential properties within a portfolio, filling in where needed across different communities by managing tenant relations, handling maintenance requests, enforcing lease agreements, marketing vacancies, and ensuring overall resident satisfaction, while also being flexible to rotate between different sites as required by staffing needs.
KEY RESPONSIBILITIES:<ul><li>
Maintenance Coordination:<ul><li>
Receive and prioritize maintenance requests, coordinate with vendors, monitor repairs, and ensure timely completion of work orders.
</li></ul></li><li>Compliance Management:<ul><li>
Enforce lease agreements, ensure adherence to local regulations, and handle violation notices when necessary.
</li></ul></li><li>Community Building:<ul><li>
Organize resident events and initiatives to foster a positive community atmosphere.
</li></ul></li><li>Financial Management:<ul><li>
Monitor property budgets, track expenses, and collect rent payments.
</li></ul></li><li>Administrative Tasks:<ul><li>
Maintain accurate resident records, prepare reports, and handle routine paperwork.
</li></ul></li><li>Safety Compliance:<ul><li>
Adhere to all safety regulations and procedures while performing maintenance tasks.</li></ul></li></ul>
REQUIRED SKILLS &amp; QUALIFICATIONS:<ul><li>
Strong Communication Skills:<ul><li>
Excellent verbal and written communication to effectively interact with residents, vendors, and management.
</li></ul></li><li>Customer Service Focus:<ul><li>
Proven ability to provide exceptional customer service and resolve resident issues efficiently.
</li></ul></li><li>Organizational Skills:<ul><li>
Capability to manage multiple priorities and tasks across different properties simultaneously.
</li></ul></li><li>Problem-Solving Skills:<ul><li>
Ability to analyze situations, identify solutions, and make informed decisions.
</li></ul></li><li>Basic Property Management Knowledge:<ul><li>
Understanding lease agreements, maintenance procedures, and local regulations.
</li></ul></li><li>Technology Proficiency:<ul><li>
Familiarity with property management software, online portals, and communication tools.
</li></ul></li><li>Flexibility and Adaptability:<ul><li>
Willingness to work across multiple properties and adjust to changing priorities based on staffing needs.
</li></ul></li></ul>Note: Specific responsibilities may vary depending on the size and type of properties within the portfolio, as well as the property management company's policies and procedures.
<ul><li>High School diploma Equivalent is required, Associates degree preferred</li><li>
Bilingual preferred</li></ul>
FLSA CLASS: Exempt
REPORTS TO: Regional Manager
SUPERVISORY RESPONSIBILITIES:
Directly supervises Maintenance Technicians; directly supervises Assistant Community Managers in certain communities.
JOB CATEGORY: Park Admin Floater
POSITION CODE: COMMNGRFL
POSITION CLASS: Administrative - Floater
COMPETENCIES:
<ul><li>Treats everyone with respect, compassion and kindness Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other&rsquo;s ideas. Acts with empathy and focus, while able to resolve problems.</li><li>
Demonstrate integrity, transparency and doing things the right way Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.</li><li>
Collaboration and teamwork Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. . Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focus on team success, over individual.</li><li>
Solves problems and is transparent about outcomes Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.</li><li>
Serves our employees and residents to improve their lives this includes maintaining the properties that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.</li><li>
Developing Fellowship The ability to influence others through insight, logic and communication in a positive way to attain results. Inspires and motivates others to achieve goals, complete tasks and deliver discretionary effort. Is a consistent role model of Lakeshore values, leadership competencies, and a commitment to continuous improvement.</li><li>
Implementing the Vision The ability to articulate the vision and get others to take responsibility through training, setting clear and transparent expectations, managing performance, providing early, often, and actionable feedback. Provides appropriate tools and resources for employees to implement vision and tactics. Delegates effectively.</li><li>
Following Through The ability to create plans, check-in periodically to ensure progress is being made, and assist as appropriate to remove barriers, helps others learn from mistakes and ensure tasks are completed. Also includes, asking tough questions, facing disagreements, and managing conflict constructively. Holds self and others accountable to agree upon expectations.</li><li>
Achieving Results Sets challenging goals, stays focused on results, and builds a culture where employees want to provide maximum contribution. Demonstrate leadership by challenging status quo, taking a stand, have healthy, respectful debate to improve processes and outcome.</li><li>
Team playing Builds credible and trustworthy working relationships with boss, peers and subordinates. Develop followers to use their strengths and help them achieve their professional goals. Viewed as an effective team member and has ability to influence senior leaders.</li></ul>
PHYSICAL REQUIREMENTS:
Occasional exposure to wet/and or humid conditions; the employee will occasionally lift packages up to 20 lbs.; frequently required to walk; frequent exposure to outside weather conditions.
COMPENSATION: $56,200.00 - $63,200.00/YR (Salary Based on Experience plus variable compensation)
LOCATION: Various locations in the Northeast Region - Pittsgrove, NJ. This position will require traveling to these communities in the Northeast with mileage reimbursement.
Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre-employment background screening, including a drug test, as permitted by applicable law. We are a smoke-free and drug-free workplace, committed to the safety and health of all employees. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role.
Job ID: 39268/NE
#IND</div>

Community Manager Floater - NE

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities 
Financial Management<ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul> 
Personnel Management<ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul> 
Administrative Management<ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul> 
Education/Experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $22.00 per hour to $23.00 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</div>

RPM Living

<div>
 
 Overview
 
 
 
 At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
 
 
 
 Position Summary
 
 
 
 The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
 </li>
 <li>
 Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status
 </li>
 <li>
 Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
 </li>
 <li>
 Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
 </li>
 <li>
 Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization
 </li>
 <li>
 Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
 </li>
 <li>
 Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
 </li>
 <li>
 Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
 </li>
 <li>
 Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience
 </li>
 <li>
 At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred
 </li>
 <li>
 Microsoft Office Suite, Project Management
 </li>
 <li>
 Valid driver&rsquo;s license &ndash; Required
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Physical Requirements:
 
 
 
 <ul>
 <li>
 May be required to sit for extended periods of time while working at a desk
 </li>
 <li>
 May be required to climb stairs
 </li>
 <li>
 Must be able to read documents, computer screens and data
 </li>
 <li>
 Must be able to hear and understand verbal communications in person and over the phone or computer
 </li>
 <li>
 May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
 </li>
 <li>
 Must be able to operate a computer, keyboard, mouse and other office equipment
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 <ul>
 <li>
 This role is based on site and requires that the employee spend time outside with exposure to the elements.
 </li>
 <li>
 May require working in confined spaces, heights and potentially hazardous areas
 
 
 </li>
 </ul>
 This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.
 
 
 
 Company Information
 
 
 
 Join RPM Living and experience exceptional benefits designed to enhance your life.
 
 
 <ul>
 <li>
 Weekly pay for all associates working onsite at an apartment community
 </li>
 <li>
 Comprehensive healthcare coverage available for all full-time, regular associates
 </li>
 <li>
 Employer-paid employee assistance, mental health, and wellness programs
 </li>
 <li>
 Ancillary benefits including critical illness, hospital indemnity, and accident insurance
 </li>
 <li>
 401(k) with robust company match
 </li>
 <li>
 Opportunities for professional development, career growth, and role-based learning plans
 </li>
 <li>
 Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
 </li>
 <li>
 Paid time off plus floating holidays and volunteer days
 </li>
 <li>
 Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)
 
 
 </li>
 </ul>
 Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.
 
 
 RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster .
 
 
 RPM Living is an Equal Opportunity Employer.
 
 
 If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.
</div>

<div>SCOPE:
The Assistant Community Manager assist in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation. 
RESPONSIBILITIES:<ul><li>
Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.</li><li>
Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.</li><li>
Direct sales and marketing activity. This includes having up to date sales materials, home flyers, banners and promotions posted and available to potential buyers. Also, making sure homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follow-up on lead management. Processing and completing all sales paperwork.</li><li>
Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.</li><li>
Ensure that all rents are collected by months end and that handled delinquency accounts are handled.</li><li>
Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.</li><li>
Other duties as assigned.</li></ul>
QUALIFICATIONS:<ul><li>
High School Diploma or equivalent is required;</li><li>
3 years of related management experience in retail, hospitality or property management preferred;</li><li>
Experience in Customer service or resident relations;</li><li>
Proficiency in office productivity software; proficiency in rent management-based software preferred;</li><li>
Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing;</li><li>
Must be flexible, willing to work Saturdays, and able to adapt in a fast paced and ever-changing environment;</li><li>
Bilingual in English/Spanish, preferred.</li></ul>
FLSA CLASS: Non-exempt
REPORTS TO: Community Manager
SUPERVISORY RESPONSIBILITIES: None
BUSINESS FUNCTION: Communities, Regional
POSITION CLASS: Administrative
COMPETENCIES:<ul><li>
Treats everyone with respect, compassion and kindness &ndash; Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other&rsquo;s ideas. Acts with empathy and focus, while able to resolve problems.</li><li>
Demonstrate integrity, transparency and doing things the right way &ndash; Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.</li><li>
Collaboration and team work &ndash; Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.</li><li>
Solves problems and is transparent about outcomes &ndash; Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.</li><li>
Serves our employees and residents to improve their lives &ndash; This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.</li></ul>
PHYSICAL REQUIREMENTS:
Occasional exposure to wet/and or humid conditions; The employee will occasionally lift packages up to 20 lbs.; Frequently required to walk; Frequent exposure to outside weather conditions.
COMPENSATION: $18-$20/Hour (Based on experience) plus sales commission
LOCATION: Oak Park Terrace - Madison, WI
Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre-employment background screening, including a drug test, as permitted by applicable law. We are a smoke-free and drug-free workplace, committed to the safety and health of all employees. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role.
Job ID: 39264/33
#IND</div>

Assistant Community Manager - 33

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