community manager assistant

TableRock Residential

General Description The Assistant Community Manager is a cooperative team leader assisting in responsibilities for the management of multiple multi-million-dollar, small-business, residential properties. The position reports directly to the Community Manager and is responsible for the oversight of leasing, community grounds and upkeep, resident screening, inspecting units, overseeing collections, working with vendors and maintenance. Working with the Community Manager in exercising cost control, active in marketing, training other staff members, appropriately resolving resident conflicts while assisting in effectively running daily operations.Position Responsibilities/ Essential Functions &middot; Support Community Manager with training associates on leasing, entering traffic into the computer, marketing, maintenance, and general office operations&middot; Process evictions, which includes all necessary paperwork and fees, serving notices, and attending court hearings&middot; Lease apartments as needed&middot; Responsible for shopping competitive properties&middot; Inspect buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired&middot; Process move-ins, move-outs, and lease renewals&middot; Audit all new and current lease agreements and resident files for accuracy&middot; Compose and prepares routine correspondence, rental notices, and other letters and memorandums&middot; Aid the Community Manager in resident relations and problem resolution&middot; Assist Community Manager with timecard submission&middot; Facilitate with resident retention, which may involve planning and organizing social events at the property&middot; Assume responsibility for the operations of the property in the absence of the Community Manager&middot; Participate in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention&middot; Comply with all applicable health and safety rules and regulations, as well as applicable local, state, and federal laws&middot; Charge and collect rents and other fees in accordance with lease agreements&middot; Follow procedures outlined in lease agreement for late rent collections and work with landlord and tenant attorney to process evictions timely and efficiently&middot; Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions&middot; Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll&middot; Accurate and timely completion of daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix&middot; Audit all records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers&middot; Collect delinquent account balances from previous residents&middot; Management of property social media accounts, including reputation management&middot; Post rentals to Craigslist three times per day```Requirements``` - At least two years previous experience as an Assistant Community Manager or Leasing Consultant in property management - Strong knowledge of leasing procedures, fair housing regulations, and property maintenance - Excellent interpersonal and communication skills for interacting with residents, staff, and vendors - Ability to effectively resolve conflicts and handle difficult situations with professionalism - Proficiency in using property management software (ResMan) to track resident information and financial data - Familiarity with Section 8 housing programs is a plus - Strong organizational skills with the ability to prioritize tasks and meet deadlinesIf you are a dedicated professional who thrives in a fast-paced environment and is committed to delivering exceptional service to our residents, we encourage you to apply for the position of Assistant Community Manager.Job Type: Full-timePay: $20.00 - $22.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have reliable transportation to drive between the apartment communities?</li></ul>License/Certification:<ul><li>Drivers License (Required)</li></ul>Ability to Commute:<ul><li>Boise, ID 83709 (Required)</li></ul>Ability to Relocate:<ul><li>Boise, ID 83709: Relocate before starting work (Required)</li></ul>Work Location: In person

Assistant Community Manager, Multi-Site

Management De Novo Inc

Management De Novo Inc. is a privately owned company that specializes in HOA Community Management. We are located in Bonsall, CA and represent a wide range of different types of communities in San Diego and Riverside Counties. We pride ourselves on having excellent customer service and do our absolute best to resolve homeowners' requests and issues in a timely and courteous manner. Our office environment consists of a small group of team players working together efficiently and professionally to service our many properties.Job Summary:We are seeking a highly motivated and customer-oriented individual to join our team as an Assistant Community Manager. As an Assistant Community Manager, you will be responsible for providing exceptional customer service and assisting with various property management tasks. This is a great opportunity to work in a dynamic and fast-paced environment.Some of the duties include but are not limited to the following:- Handle resident inquiries and concerns in a timely and professional manner.- Maintain accurate and organized files and records related to maintenance requests, and resident communications.- Coordinate property maintenance and repairs, ensuring that work is completed efficiently and to the satisfaction of residents.- Assist with marketing efforts, including creating advertisements, and organizing community events.- Assists in Board preparation, Board Meetings, Board Packages.- Collaborate with team members to ensure the overall success of the company.Qualifications:- Previous experience in customer service or property management is required.- Strong communication skills, both verbal and written- Excellent organizational and time management abilities- Proficiency in Microsoft Office Suite and property management softwareBenefits:- Competitive salary based on experience- Health insurance coverage- Retirement savings plan- Paid time off and holidaysIf you are a detail-oriented individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as an Assistant Community Associate!Job Type: Full-timePay: $24.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Assistant Community Manager

Morgan Properties

Join Our Team as an Assistant Community Manager – Create Exceptional Resident Experiences and Keep Our Communities Thriving!
 
Are you a customer service champion, an organized problem-solver, and a collaborative team player ready to make a difference? Morgan Properties is seeking an Assistant Community Manager who thrives on creating memorable resident experiences and supporting smooth community operations—often across multiple sites.
 This role offers the chance to make a real impact by delivering outstanding resident experiences, applying a sharp eye for detail, and confidently managing multiple priorities with a positive outlook.
 
Benefits That Make a Difference: 
<ul>
<li>20% Apartment Rental Discount</li>
<li>Excellent Pay: $22.00 - $25.00 / hour</li>
<li>$300 Morgan Essentials – paid quarterly</li>
<li>Renewal Commissions</li>
<li>Education/Tuition Reimbursement</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>Life and AD&D Insurance</li>
<li>Long and Short-Term Disability Coverage</li>
<li>401(k) Retirement Plan with Company Match</li>
<li>Generous Paid Time Off, including 10 Holidays per Year and Sick Leave</li>
<li>Employee Assistance Program (EAP)</li>
<li>Additional Employee Discounts Available</li>
</ul>
What You’ll Do: 
Resident Engagement & Customer Service
 <ul>
<li>Be the friendly face and main point of contact for residents and visitors.</li>
<li>Respond to resident needs with empathy and professionalism.</li>
<li>Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.</li>
<li>Support move-ins and move-outs, creating a seamless experience.</li>
<li>Escalate resident concerns as needed to leadership.</li>
</ul>
Community Operations
 <ul>
<li>Inspect homes before move-in to ensure quality.</li>
<li>Walk the property and flag any maintenance or curb appeal issues.</li>
<li>Assist in planning and executing resident events.</li>
<li>Help ensure safety standards and community policies are followed.</li>
</ul>
Administrative Support
 <ul>
<li>Keep resident records accurate and up to date.</li>
<li>Assist in preparing community reports.</li>
<li>Support day-to-day admin tasks as assigned.</li>
</ul>
What You Bring: 
<ul>
<li>2+ years of experience in customer service or a related field.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to problem-solve and stay organized in a fast-paced environment.</li>
<li>A valid driver’s license and the willingness to drive between communities if needed.</li>
</ul>
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
 
#AC6234

Asset Living

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities 
Financial Management<ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul> 
Personnel Management<ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul> 
Administrative Management<ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul> 
Education/Experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $17 per hour to $21 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

ACC Management Group, Inc

<div>Description: 
Now Hiring: Part-Time Assistant Community Manager
 
Glen Grove Apartments | Cottage Grove, WI 
20 hours per week
Are you passionate about people, community, and making a difference where you live and work? Glen Grove Apartments&mdash;a welcoming Section 8 / Section 42 affordable housing community&mdash;is looking for a Part-Time Assistant Community Manager to join our team!<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>
As our Assistant Community Manager, you&rsquo;ll be at the heart of daily operations and resident experience. Your responsibilities will include:<ul><li>
Assisting with leasing activities, applications, and resident onboarding</li><li>
Supporting compliance with Section 8 and Section 42 (LIHTC) regulations</li><li>
Providing friendly, professional customer service to residents and prospects</li><li>
Maintaining accurate records and assisting with reporting requirements</li><li>
Collaborating with the Community Manager to ensure smooth property operations</li></ul><h3 class="jobSectionHeader">
What We&rsquo;re Looking For</h3>
We&rsquo;re seeking someone who is:<ul><li>
Organized, detail-oriented, and dependable</li><li>
A strong communicator with a positive, approachable attitude</li><li>
Comfortable working with diverse populations</li><li>
Familiar with affordable housing programs (a plus&mdash;but we&rsquo;ll train the right person!)</li><li>
Proficient in basic computer systems and office tools</li></ul><h3 class="jobSectionHeader">
Why Join Glen Grove?</h3><ul><li>
Meaningful work that impacts lives every day</li><li>
Supportive, team-oriented environment</li><li>
Opportunity to grow your career in property management</li><li>
Part-time schedule (20 hours/week)</li></ul> 
Why Join ACC? 
At ACC, we believe in rewarding our team with more than just a paycheck&mdash;we offer a well-rounded benefits package designed to support your health, financial future, and work-life balance:<ul><li>
Competitive pay with bonus opportunities.</li><li>
Comprehensive medical HRA plans (company sponsored), and voluntary dental, &amp; vision coverage for employees working 30+ hours per week.</li><li>
Short-term disability (STD), long-term disability (LTD), and life insurance options (available for employees working 30+ hours per week).</li><li>
Company-paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+hours per week)!</li><li>
Full and part-time employees are eligible for the 401(k) after 6 months of employment with company match&mdash;ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment.</li><li>
Paid time off, provided up front, to recharge and reset.</li><li>
10 paid holidays, that include a floating holiday and a birthday holiday.</li><li>
Free Employee Assistance Program (EAP) for all employees&mdash;available to both full-time and part-time team members, no enrollment required!</li></ul>
Essential Duties<ul><li>
Ensure complexes and vacancies are ready for showings and move-in dates.</li><li>
Effectively communicate property features and amenities to all prospects.</li><li>
Answer questions to all prospects and potential applicants in a timely manner.</li><li>
Conduct showings of vacant units to all interested prospects.</li><li>
Greet aft walk-in traffic during open office hours and attend to all needs, questions, or complaints.</li><li>
Address resident concerns and all maintenance requests in a timely manner.</li><li>
Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertification's, and renewals.</li><li>
Generate, distribute, and monitor renewal notices and follow up accordingly.</li><li>
Coordinate and process all lease paperwork for all move in and move outs.</li><li>
Collect payment of rent according to company procedures and policies.</li><li>
Assist in the attention to all delinquency matters and reporting as need be.</li><li>
Maintain strong resident relations while continuing to enact company and community policies.</li><li>
Assist Community Manager in resident relations.</li><li>
Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.</li><li>
Record and document all resident correspondence as appropriate.</li><li>
Report and document all accident and emergency situations to the Community Manager in a timely manner.</li><li>
Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law.</li><li>
Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation.</li><li>
Understand, maintain, and stay up to date on assigned property(s) description and classification.</li><li>
Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures.</li></ul>
Requirements:

Knowledge, Skill &amp; Ability Requirements<ul><li>
High School diploma or equivalent required.</li><li>
Previous customer service experience required.</li><li>
1-2 years of leasing or property management experience preferred.</li><li>
Knowledge and experience in office or clerical setting.</li><li>
Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel).</li><li>
Experience with Onesite software is a plus.</li><li>
Maintain valid driver's license with acceptable driving record.</li><li>
Flexibility with working hours and availability for later hours or Saturdays as needed.</li><li>
Ability to prioritize and possess efficient time management skills.</li><li>
Demonstrates excellent verbal and written communication skills.</li><li>
Goal-oriented and team player.</li><li>
Ability to work independently under tight deadlines.</li><li>
Exhibits a degree of professionalism and respect through appearance and interactions with others.</li><li>
Ability to lift to but not limited to 25 pounds unassisted and as needed.</li></ul>
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers &amp; fax machines, filing cabinets/etc.
Physical Demands
The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed.
Travel
Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year.
ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
#IND123</div>

Assistant Community Manager [Part-Time]

Lakeshore Management, Inc.

<div>SCOPE:
The Assistant Community Manager assist in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation. 
RESPONSIBILITIES:<ul><li>
Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.</li><li>
Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.</li><li>
Direct sales and marketing activity. This includes having up to date sales materials, home flyers, banners and promotions posted and available to potential buyers. Also, making sure homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follow-up on lead management. Processing and completing all sales paperwork.</li><li>
Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.</li><li>
Ensure that all rents are collected by months end and that handled delinquency accounts are handled.</li><li>
Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.</li><li>
Other responsibilities deemed necessary by supervisor.</li></ul>
QUALIFICATIONS:<ul><li>
High School Diploma or equivalent is required;
</li><li>3 years of related management experience in retail, hospitality or property management preferred;
</li><li>Experience in Customer service or resident relations;</li><li>
Proficiency in office productivity software; proficiency in rent management-based software preferred;</li><li>
Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing;</li><li>
Must be flexible, willing to work Saturdays, and able to adapt in a fast paced and ever-changing environment;</li><li>
Bilingual in English/Spanish, preferred.</li><li>
Additional duties and responsibilities may be assigned as needed to support business and operational needs.</li></ul>
PHYSICAL REQUIREMENTS:
Occasional exposure to wet/and or humid conditions; The employee will occasionally lift packages up to 20 lbs.; Frequently required to walk; Frequent exposure to outside weather conditions.
FLSA CLASS: Non-exempt
REPORTS TO: Community Manager
SUPERVISORY RESPONSIBILITIES: None
BUSINESS FUNCTION: Communities, Regional
POSITION CLASS: Administrative
COMPETENCIES:<ul><li>
Treats everyone with respect, compassion and kindness &ndash; Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other&rsquo;s ideas. Acts with empathy and focus, while able to resolve problems.</li><li>
Demonstrate integrity, transparency and doing things the right way &ndash; Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.</li><li>
Collaboration and team work &ndash; Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.</li><li>
Solves problems and is transparent about outcomes &ndash; Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
</li><li>Serves our employees and residents to improve their lives &ndash; This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.</li></ul>
COMPENSATION: $18.00 - $20.00/HR (Based on experience) plus sales commission
LOCATION: Punta Gorda, FL - We are growing in the Tampa South market and seeking an Assistant Community Manager for a new property.
Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre-employment background screening, including a drug test, as permitted by applicable law. We are a smoke-free and drug-free workplace, committed to the safety and health of all employees. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role.
Job ID: 40909/TS
#IND</div>

Assistant Community Manager ACQ - TS

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities
Financial Management<ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul> 
Personnel Management<ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul> 
Administrative Management<ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul>
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $28 per hour to $30 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

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