community manager

Busboom Group

Community Manager for Apartment Community (Location may vary - DFW area)The purpose of this job description is to communicate the responsibilities and duties associated with the position of Community Manager. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.Our company emphasizes a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.It is imperative that you review these duties, skills and physical requirements closely and that you understand that, by signing this Job Description Acknowledgement, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.JOB SUMMARYThe Community Manager is fully accountable for all property operations. The purpose of the Community Manager is to effectively manage and coordinate persons, activities and available resources in order to accomplish property objectives as set forth by the Vice President and President. These objectives will include maximizing occupancy levels and property values. In addition, the Community Manager will train the Leasing Manager/Assistant Manager to assume all duties of the Community Manager in the event of the Community Manager&rsquo;s absence.Job Type: Full-timePay: From $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Community Manager

Llano Grande Mobile Home Park and RV Resort

Community Manager Wanted!Join our Team of Property Management Professionals in an exciting field!At BoaVida, we&rsquo;re building something bigger than a portfolio. We&rsquo;re building communities people are proud to call home. We provide management and administrative support to more than 280 manufactured housing communities and RV parks and resorts across nearly 40 states, with approximately 29,000 spaces under our care. Recognized by the Sacramento Business Journal as one of the fastest-growing companies and best places to work multiple years in a row, we&rsquo;re growing, and we want great people to grow with us. Career opportunities posted through BoaVida Communities support properties and operations managed by BoaVida or one of its affiliated entities. The specific hiring entity and employer of record will be identified during the hiring process and in final offer and onboarding documentation.A critical role for each property is the job of Community Manager. We are currently looking for a full-time Community Manager to assist with one of our parks in the Lucerne, CA area.Applicants should be self-motivated, show initiative, be reliable and responsible, communicate well, and be able to multi-task. Applicants that have at least 2 years of experience in property management, or RV park or apartment operations is required.Daily Duties of the job include but are not limited to:<ul><li>Answering phones</li><li>Prospect processing</li><li>Executing signings of rental agreements</li><li>Working with Rent Manager management software</li><li>Collecting and depositing rent payments via check scanner</li><li>Moving residents in and out</li><li>Basic accounting and balancing</li><li>Servicing the residents of the community as your customers</li><li>Managing employees' safety compliance</li><li>Ensuring community is well-maintained and groomed</li><li>Working with and communicating with a regional manager for effective community management</li><li>Understanding and knowledge of fair housing and employment laws</li><li>Working using Microsoft Windows, Microsoft Word &amp; Excel, Management Software, email, scanners, fax, and other basic office tools</li><li>Miscellaneous office administrative work, etc</li></ul>Requirements:<ul><li>Must have at least 2 years of property management experience.</li><li>Must have reliable registered transportation.</li><li>Must have valid Driver&rsquo;s License.</li><li>Must be able to pass background check and drug screening.</li></ul>Equal Employment OpportunityWe are an equal opportunity employer. Employment decisions are based on job-related qualifications, skills, and business needs without regard to protected characteristics.Employment Eligibility and Pre-Employment ScreeningEmployment is contingent upon successful completion of required pre-employment screening. This includes verification of identity and employment authorization through E-Verify, a background check relevant to the position, and drug testing in accordance with applicable federal, state, and local laws. Screening requirements apply consistently to all candidates in the same role.Interested applicants may submit resume with qualifications and relevant job history by replying to this ad and attaching a resume in word, pdf, or other commonly used format.Job Type: Full-timePay: $20.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Work Location: In person

KETTLER

<div>Overview:
<div>
KETTLER currently has an opening for a Community Manager at Park Kennedy, an apartment community located in Washington, DC. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you!</div><div></div><div> 
The Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.</div>
Responsibilities:
<ul><li>Managing administration of property operations and leasing office.</li><li>
Monitoring the financial operations and achieving budgeted NOI.</li><li>
Providing a quality living environment for residents and positive work environment for team members.</li><li>
Hiring and supervising all on-site staff, including maintenance staff.</li><li>
Ensuring that all apartments and property grounds are maintained at company standards.</li><li>
Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.</li><li>
Contribute to achievement of team goals, leasing benchmarks, and resident retention.</li><li>
Support outreach initiatives that effectively market/promote the property.</li><li>
Understand the current sub-market and mentor others to ensure their comprehension.</li><li>
Lead by example to help maintain a high-performing, customer-focused team.</li><li>
Contribute to resident satisfaction and the achievement of property goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>4+ years&rsquo; experience in the property management field.</li><li>
2+ years&rsquo; supervisory experience.</li><li>
High School Diploma, Bachelor&rsquo;s Degree preferred.</li><li>
Computer Proficiency and knowledge of Microsoft Office Suite.</li><li>
Demonstrated Leadership ability and proven track record of success with the leasing process.</li><li>
Must be able to work on the weekends.</li><li>
Experience with property management software.</li><li>
Must be able to walk apartments and grounds, including steps and climbing stairs.</li><li>
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.</li><li>
Strong financial analysis, budgeting, and P&amp;L management skills.</li><li>
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.</li><li>
Experience with unit and common area renovations.</li><li>
DC Property Manager Licence must be obtained with 90 days of hire.</li></ul></div>

Portico Property Management

<div><div>Portico has an amazing opportunity to join our team as a Community Manager! This position will be based at our apartment community, Digit 1919, in Dallas, TX. 
</div><div>Job Summary 
The Community Manager oversees all operational, financial, and customer service aspects of the property. This role leads the on-site team to achieve high levels of occupancy, resident satisfaction, and financial performance while maintaining compliance with company policies and objectives. 
 
Key Responsibilities</div>
<div></div><div>Leadership &amp; Team Development</div>
<ul><li>Recruit, hire, train, and develop all on-site team members.</li>
<li>Conduct regular team meetings, performance reviews, and ongoing coaching.</li>
<li>Ensure compliance with company policies, professional appearance, and customer service standards.</li>
<li>Motivate the team through recognition, feedback, and incentive programs.</li>
</ul><div>Financial Management</div>
<ul><li>Prepare and manage the annual operating budget and business plan.</li>
<li>Oversee rent collection, accounts receivable, and accounts payable to ensure accuracy and timeliness.</li>
<li>Monitor financial statements, control expenses, and participate in monthly financial reviews.</li>
<li>Approve invoices, maintain vendor relationships, and ensure adherence to budget goals.</li>
</ul><div>Leasing &amp; Marketing</div>
<ul><li>Direct all leasing activities to meet occupancy and revenue goals.</li>
<li>Oversee prospect management, leasing processes, renewals, and move-ins/move-outs.</li>
<li>Maintain market knowledge through regular competitor analysis and market surveys.</li>
<li>Partner with marketing to execute community outreach, advertising, and resident events.</li>
</ul><div>Maintenance &amp; Property Operations</div>
<ul><li>Supervise maintenance operations with the Maintenance Supervisor.</li>
<li>Ensure timely completion of service requests, make-readies, and preventive maintenance programs.</li>
<li>Maintain high curb appeal standards and oversee capital projects and vendor contracts.</li>
<li>Enforce safety procedures and ensure regulatory compliance.</li>
</ul><div>Resident Relations &amp; Retention</div>
<ul><li>Foster positive resident relationships through exceptional customer service and timely communication.</li>
<li>Manage renewal strategies, resident events, and retention programs.</li>
<li>Respond promptly to complaints, conflicts, and emergency situations.</li>
<li>Promote community policies and maintain resident satisfaction standards.</li>
</ul><div>Administration &amp; Reporting</div>
<ul><li>Ensure timely and accurate data entry in property management systems (e.g., OneSite, Yardi).</li>
<li>Maintain organized filing systems and submit all reports and documentation on schedule.</li>
<li>Collaborate effectively with corporate staff, vendors, and sister communities.</li>
</ul><div>Qualifications</div>
<ul><li>Experience: 2&ndash;4 years of progressive property management experience; prior Community or Assistant Community Manager experience preferred.</li>
<li>Education: Bachelor&rsquo;s degree preferred or equivalent experience.</li>
<li>Software: Proficiency in Microsoft Office; experience with OneSite, Yardi, or similar systems.</li>
</ul><div>Skills &amp; Competencies</div>
<ul><li>Strong leadership and team management abilities.</li>
<li>Excellent communication, negotiation, and problem-solving skills.</li>
<li>Highly organized, detail-oriented, and able to prioritize in a fast-paced environment.</li>
<li>Financial acumen and comfort interpreting budgets and reports.</li>
<li>Composure under pressure and commitment to customer service excellence.</li>
</ul><div>Physical &amp; Work Requirements</div>
<ul><li>Ability to stand, walk, climb stairs, and lift up to 30 lbs.</li>
<li>Work may include outdoor environments and occasional extended hours.</li>
<li>May require travel for meetings or training.</li>
<li>Pet-friendly community exposure possible.</li>
</ul>
<div> 
Our Company is an equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.</div></div>

Asset Living

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $60000 per year to $65000 per year 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

Trek Development Group

<div>TREK Development Group is a Pittsburgh- based real estate development firm specializing in building innovative and sustainable communities. Our mission is to Create Value, Strengthen Community and Enhance Lives.
At TREK, we believe the right cultural fit is just as important as possessing the skills and qualifications for the job. Our core values: Aesthetics, Alignment, Collaboration, Compassion, Inclusiveness, Quality, Commitment, Empathy, Humility, Integrity and Responsibility are best described in our commitment to TREK&rsquo;s Hospitality Covenant. The Hospitality Covenant describes our core practices that we strive to achieve each day: 
<ul><li>
To treat everyone with the kindness we all want</li><li>
To do our own part to take care of the place where we live and work</li><li>
To take the time to help each other achieve our goals and aspiration</li></ul> 
We believe that every member of the team is important to the success of the community and together we are committed to providing high-quality, community-focused housing. We are currently seeking an engaged and passionate professional to serve as Community Manager for Falconhurst/Crescent with a combined 60 units. The Community Manager is responsible for the financial, physical, and overall operations of the community, activation of the Hospitality Covenant and management of the on-site team. One of the primary tasks includes increasing the cash flow by maximizing occupancy/revenue and minimizing operating expenses while maintaining the physical asset. This role requires delegation and follow-up in a friendly and helpful manner with both on site staff and residents. The Community Manager takes pride in the community and motivates others to do the same, through supporting staff and residents and encouraging co-investment for the quality of life in the community. 
Under the direction of the Regional Manager, the Community Manager is responsible for: 
Essential Functions:<ul><li>
Acting as the driving force of the Hospitality Covenant and driving the team by modeling, inspiring, communicating, supporting and holding staff and residents accountable</li><li>
Supervising and directing on-site team members. Creating opportunities for team to bring their thoughts, ideas and experiences to minimizing overtime and creating efficiencies. Optimizing the skills of the team through performance management, reviews and consistent conversation.</li><li>
Coordinating upkeep of the property, which includes: regular inspection of the property to delegate maintenance, curb appeal, annual inspection of apartments, janitorial tasks, safety and preventative maintenance. Managing the work order system to ensure completion of priority tasks.</li><li>
Developing positive relationships with residents by working through network building tools to develop a greater sense of co-investment creating a positive work and living environment. This includes seeking ways to include residents in community problem solving and supporting resident led initiatives.</li><li>
Examining the monthly budget operating report and detailed general ledger to assure all bills paid and accurately coded and necessary changes provided timely to accounting.</li><li>
Meeting budgeted revenue, operating expense and cash flow monthly. Ability to orally and in writing respond to budget variances and provide plan for bringing into compliance. Create/review accruals as needed.</li><li>
Managing legal proceedings for non-rent payment process including notice to quit for nonpayment of rent, cases for housing court in conjunction with TREK's attorney, follow up of court rulings on payment agreements and or evictions.</li><li>
Applying for and implementing annual rent increases to optimize income in accordance with program guidelines.</li><li>
Leasing of units in compliance with site&lsquo;s approved tenant selection or A&amp;O plan to maintain occupancy at 98% or above.</li><li>
Ensuring compliance with Affirmative Fair Housing Marketing Plan, Regulatory Agreement, Funding Program Requirements and Federal State or Local Requirements.</li><li>
Meeting all HQS and REAC standards as applicable. Must pass or meet a minimum score of 85.</li><li>
Remaining current and knowledgeable of applicable affordable programs of community.</li><li>
Updating and following LEP and LAP plans as provided by compliance.</li><li>
Creating and adhering to an energy conservation plan.</li><li>
Providing notification and thorough incident reporting of all incidents with proper risk management.</li><li>
Maintaining onsite resident and vendor files, ensuring that they are compliant with TREK, agency and regulatory standards.</li></ul> 
Education &amp; Experience:<ul><li>
College degree in a related field or 5+ years of progressive career path in Property Management, Hotel, Hospitality or Retail required</li><li>
3+ years of experience in Property Management, Hotel, Hospitality or Retail required</li><li>
Experience managing tax credit properties and meeting the needs of low-income residents strongly preferred.</li><li>
Industry designations (COS, LIHTC, ARM&reg;, CPMC&reg;, etc.) preferred</li><li>
Ability to achieve certification within 6 months of hiring to meet any specific site/area needs</li><li>
Minimum team supervision of 2 people (hiring, performance management, training)</li><li>
Strong Microsoft Word, Excel, Outlook and RealPage or other industry software experience required</li><li>
Real Estate License preferred, or required within the first year of employment, or sooner if required by state law</li><li>
Knowledge of Federal Fair Housing laws and guidelines a plus</li><li>
Excellent verbal and written communication skills required</li><li>
Child abuse clearances and background checks required</li></ul> 
Physical Demands &amp; Work Environment:<ul><li>
The employee is regularly required to move around the building or site.</li><li>
May require travel dependent on business needs.</li><li>
Must work under deadlines and ability to meet deadlines.</li><li>
Frequently moves equipment weighing up to 50 pounds across site.</li><li>
Constantly works in outdoor weather conditions.</li><li>
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.</li></ul> 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Benefits include medical, dental, vision, employer-paid long-term disability, employer-paid basic life, 401k with employer contribution, and EAP. 
If this sounds like a fit for your passion, skills and experience, we look forward to hearing from you. Please visit our website to learn more about Trek Development Group http://trekdevelopment.com. 
 
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Texting Privacy Policy and Information:
<ul><li>Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
</li><li>Privacy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
</li><li>Message frequency will vary depending on the application process.</li>
<li>Msg &amp; data rates may apply.</li>
<li>OPT out at any time by texting &quot;Stop&quot;.</li>
</ul>enElb3p0cN</div>

29th Street Capital

<div>
 The Community Manager is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained property within established management operations and assuring compliance with all regulatory agencies and investors.
 
 
 
 Essential Job Functions
 
 
 
 <ul>
 <li>
 Customarily and regularly exercises discretion and independent judgment in defining and achieving property objectives and has primary responsibility for evaluating those objectives and making recommendations for changes to property structure, management, and goals.
 </li>
 <li>
 Responsible for renewal offers to residents prior to lease expirations.
 </li>
 <li>
 Responsible for creating and posting 10-day notices and small balance letters for non-payment of rent and sending in late fees .
 </li>
 <li>
 Overseeing finalized paperwork for Move Out Review and submitting to Haven Residential.
 </li>
 <li>
 Ensures work orders are entered and closed out timely.
 
 
 </li>
 </ul>
 
 Resident Management
 
 
 
 <ul>
 <li>
 Constantly strive to achieve a 95% or higher collected occupancy rate.
 </li>
 <li>
 Strive to renew 100% of all Resident leases at or close to market rents and 30 days prior to expiration of existing lease. Use the budgeted rent schedule or approved prices from Management Company.
 </li>
 <li>
 Be the first point of contact for residents.
 </li>
 <li>
 Perform duty of showing, accepting application and completing the lease process for current and future available units.
 </li>
 <li>
 Ensure that all applications are completed accurately and processed according to the guidelines in the section Applications/Applications/Move-ins.
 </li>
 <li>
 Ensures all leases and applications are submitted immediately upon completion with appropriate deposit dollars.
 </li>
 <li>
 All leases must be fully signed and money paid prior to issuance of property keys and access codes.
 </li>
 <li>
 Complete resident move-in and move-out checklists with residents.
 </li>
 <li>
 Complete the vacate settlement statement and return it and all lease copies to the office within one week.
 </li>
 <li>
 Complete weekly activity summary and time log and submit as required each week to the Regional Manager.
 </li>
 <li>
 Maintain confidentiality on all matters pertaining to the property, ownership, and residents.
 </li>
 <li>
 Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to Multi-family housing.
 </li>
 <li>
 Comply with all the practices and procedures as outlined in the Haven Residential Operations and Policy Manual.
 </li>
 <li>
 Document and log all maintenance requests.
 </li>
 <li>
 Monthly and weekly financial reporting
 
 
 </li>
 </ul>
 
 Marketing
 
 
 
 <ul>
 <li>
 Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs.
 </li>
 <li>
 Complete property surveys of neighboring properties focusing on amenities, rents, concessions and property curb appeal.
 </li>
 <li>
 Conduct open houses and participate in other events as requested by Corporate Managers.
 </li>
 <li>
 Distribute all resident communications as needed (newsletters, notices, etc.)
 </li>
 <li>
 Design, recommend to Regional Manager and implement approved resident retention and incentive programs.
 </li>
 <li>
 Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.
 
 
 </li>
 </ul>
 
 Employee Management
 
 
 
 <ul>
 <li>
 Customarily and regularly directs the work of a minimum of two full-time team members.
 </li>
 <li>
 Responsible for monitoring and evaluating team member performance and have primary authority for providing recommendations as to hiring, firing, promotion and other changes of status of team members within the property.
 </li>
 <li>
 Provide mentoring and training to enhance employee value
 </li>
 <li>
 Provide quick and decisive disciplinary action when required.
 </li>
 <li>
 Monitor, record, and ensure proper time reporting, quality / efficiency for work completion, and follow-up make ready completion.
 </li>
 <li>
 Regular management of employee needs, training of certifications and overall teamwork.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 REQUIRED SKILLS / ABILITIES
 
 
 
 
 Skills
 
 
 
 The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they are able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
 
 
 <ul>
 <li>
 Superior organization and communication skills.
 </li>
 <li>
 Ability to provide courteous and professional service to residents, team members and supervisors.
 </li>
 <li>
 Ability to maintain courteous and professional relations with vendors and other service providers.
 </li>
 <li>
 Must be honest in time reporting.
 </li>
 <li>
 Reliability is a must.
 </li>
 <li>
 Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).
 </li>
 <li>
 Valid driver's license may be required.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Educational degree not required.
 </li>
 <li>
 At least one year of experience preferred.
 
 
 </li>
 </ul>
 #HRP
</div>

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