community operations assistant

Gallery Residential

<div>Job Title: Assistant Community Director 
Department: Property Management 
Reports To: Community Director 
FLSA Status: Non-Exempt
Position Summary: Supports and assists the Community Director in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management system to record, track, and report on all financial workings of the property.
Organizational Responsibilities:<ul><li>Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.</li><li>Passion &amp; Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.</li><li>Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.</li><li>Project Management: Create and maintain clear and sequenced plans to successfully launch projects.</li><li>Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.</li><li>Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities.</li></ul>
Essential Duties and Responsibilities:<ul><li>
Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits, and preparing financial reports. Completes all transactions in the appropriate property management system and works closely with the accounting department to identify and trace transactions that do not reconcile to bank records.</li><li>
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.</li><li>
Enters all approved bills into the property accounting system in accordance with the appropriate processes and procedures, scans all invoices to the community&rsquo;s data drive, and submits to accounting for processing.</li><li>
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.</li><li>
Follows the Company&rsquo;s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the property as required in court hearings and eviction proceedings.</li><li>
Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.</li><li>
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.</li><li>
Acts as the on-site supervisor in the absence of the Community Manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.</li><li>
Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property&rsquo;s performance, and responding to owner requests as needed.</li><li>
May assist and/or support leasing and marketing efforts in person to achieve the property's revenue and occupancy goals by greeting prospective residents face-to- face, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.</li><li>
Completes various accounting, financial, administrative, and other reports, and performs other duties as assigned or as necessary.</li><li>
Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential&rsquo;s policies and performance expectations.</li></ul>
Work Hours: 
This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Assistant Community Directors must be available to work on weekends when scheduled, usually the first weekend of the month, and must be able to perform the essential job functions unaccompanied.
Qualifications: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: 
Employment history that demonstrates the application of property management, sales, marketing, and customer service background sufficient to assist in managing the day-to- day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Incumbent must possess a high school diploma or GED equivalent and 2 years of experience in the multifamily industry.
Language Ability: 
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions about the property&rsquo;s operation.
Math Ability: 
Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Reasoning Ability: 
Demonstrated understanding of property operations and, in particular, of lease terms and lease enforcement, including collections. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: 
Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs in order to complete required reports and employment documents. Strong proficiency in using property management software (preferably Yardi and/or One Site).
Certificates and Licenses: 
Current valid driver&rsquo;s license is required.
Supervisory Responsibilities: 
This job has no supervisory responsibilities.
Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbents work in an office environment, but also have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily.
Assistant Community Directors must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Routine, local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
R4ePaac0Nb</div>

Assistant Community Director

Lakeshore Management, Inc.

<div>SCOPE:
The Assistant Community Manager assist in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation. 
RESPONSIBILITIES:<ul><li>
Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.</li><li>
Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.</li><li>
Direct sales and marketing activity. This includes having up to date sales materials, home flyers, banners and promotions posted and available to potential buyers. Also, making sure homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follow-up on lead management. Processing and completing all sales paperwork.</li><li>
Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.</li><li>
Ensure that all rents are collected by months end and that handled delinquency accounts are handled.</li><li>
Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.</li><li>
Other duties deemed necessary by supervisor</li></ul>
QUALIFICATIONS:<ul><li>
High School Diploma or equivalent is required;
</li><li>3 years of related management experience in retail, hospitality or property management preferred;
</li><li>Experience in Customer service or resident relations;</li><li>
Proficiency in office productivity software; proficiency in rent management-based software preferred;</li><li>
Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing;</li><li>
Must be flexible, willing to work Saturdays, and able to adapt in a fast paced and ever-changing environment;</li><li>
Bilingual in English/Spanish, preferred.</li><li>
Additional duties and responsibilities may be assigned as needed to support business and operational needs.</li></ul>
PHYSICAL REQUIREMENTS:
Occasional exposure to wet/and or humid conditions; The employee will occasionally lift packages up to 20 lbs.; Frequently required to walk; Frequent exposure to outside weather conditions.
FLSA CLASS: Non-exempt
REPORTS TO: Community Manager
SUPERVISORY RESPONSIBILITIES: None
BUSINESS FUNCTION: Communities, Regional
POSITION CLASS: Administrative
COMPETENCIES:<ul><li>
Treats everyone with respect, compassion and kindness &ndash; Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other&rsquo;s ideas. Acts with empathy and focus, while able to resolve problems.</li><li>
Demonstrate integrity, transparency and doing things the right way &ndash; Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.</li><li>
Collaboration and team work &ndash; Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.</li><li>
Solves problems and is transparent about outcomes &ndash; Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
</li><li>Serves our employees and residents to improve their lives &ndash; This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.</li></ul>
COMPENSATION: $17.75-$20/Hour (Based on experience) plus sales commission
LOCATION: Country Lakes - Coconut Creek, FL
Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre-employment background screening, including a drug test, as permitted by applicable law. We are a smoke-free and drug-free workplace, committed to the safety and health of all employees. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role.
Job ID: 40098/49
#IND</div>

Assistant Community Manager - 49

Greystar

<div>ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. 
JOB DESCRIPTION SUMMARY
This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
JOB DESCRIPTION
Property Type: Garden
Stage: Stabilized
Unit Count: 250
Schedule: Monday-Friday + rotating weekends Job Requirements:<ul><li>Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.</li><li>Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.</li><li>Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.</li><li>Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.</li><li>Follows the Company&rsquo;s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.</li><li>Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.</li><li>Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.</li><li>Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community&rsquo;s performance, and responding to owner requests as needed.</li><li>May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.</li><li>For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval.</li></ul><div>
BASIC KNOWLEDGE &amp; QUALIFICATIONS: 
<ul><li>Bachelor&rsquo;s degree in Business Management, Communications, or related field from an accredited college or university.</li></ul></div><ul><li>1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.</li><li>Understanding of lease terms and lease enforcement, including collections.</li><li>Excellent written and verbal communication skills.</li><li>Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team.</li></ul><div>
SPECIALIZED SKILLS: 
<ul><li>Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions</li></ul>
. 
<ul><li>Incumbents must have valid driver&rsquo;s license to drive a golf cart on property.</li></ul></div><ul><li>Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents.</li><li>Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.).</li></ul>
TRAVEL / PHYSICAL DEMANDS: 
<ul><li>Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access all exterior and interior parts of the property and amenities.</li><li>Incumbents must be able to physically access all exterior and interior parts of the community and amenities.</li><li>Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.</li><li>Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</li><li>Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</li></ul>
#LI-LM1
The hourly range for this position is $19.00 - $21.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.<ul><li>
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.</li><li>
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.</li></ul>
Robust Benefits Offered*:<ul><li>
Competitive Medical, Dental, Vision, and Disability &amp; Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>
401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>
Employee Assistance Program.</li><li>
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.</li><li>
Charitable giving program and benefits.</li></ul><ul><li>Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.</li></ul>
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.</div>

Assistant Community Manager - The Lodge at Hamlin

FirstService Residential

<div>Description 
 
 
 
Job Overview: 
 
We are seeking a driven Assistant Community Manager to support the day-to-day operations of a thriving community in Bear, DE. In this role, you&rsquo;ll partner closely with management while delivering exceptional service to residents, board members, and vendors. Candidates located in Bear or nearby Newark, DE who enjoy a fast-paced, people-focused environment are encouraged to apply. 
 
 
Your Responsibilities: 
<ul><li>
Provide exceptional customer service to clients and vendors at all times</li></ul> 
<ul><li>
Respond to inquiries and provide resolution to questions or concerns in timely fashion</li></ul> 
<ul><li>
Assist with the daily general financial management and recordkeeping</li></ul> 
<ul><li>
Assist with bid process</li></ul> 
<ul><li>
Conduct regular inspections of site, where needed.</li></ul> 
<ul><li>
Maintain all records in Connect including work orders, resident information, Association documents, community information.</li></ul> 
<ul><li>
Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices</li></ul> 
<ul><li>
Attend all Board meetings, where necessary</li></ul> 
<ul><li>
Assist with preparation of Board meeting agenda, monthly management report and all other reports and material needed for Board Packet</li></ul> 
<ul><li>
Assist with establishing an annual calendar indicating all association activity, deadlines, election, meetings, projects, etc.</li></ul> 
<ul><li>
Assist all walk-in homeowners and refer to Community Manager, when necessary.</li></ul> 
<ul><li>
Handle mailings, as needed and required.</li></ul> 
<ul><li>
Recordkeeping &ndash; binders to be kept with the following: Monthly Agendas, Modification Requests, Work Orders, Financials (including Social/Trip accounting).</li></ul> 
<ul><li>
Meet with Community Manager weekly to ensure completion of open action items.</li></ul> 
<ul><li>
Regular attendance and punctuality are essential functions for the role</li></ul> 
 
 
 
Skills &amp; Qualifications: 
<ul><li>
College degree or equivalent work experience required</li></ul> 
<ul><li>
Minimum of 2 years&rsquo; experience in a customer service environment</li></ul> 
<ul><li>
Strong organizational skills</li></ul> 
<ul><li>
Strong written and verbal communication skills</li></ul> 
<ul><li>
Excellent computer skills required including email, Word, Excel and PowerPoint</li></ul> 
<ul><li>
Excellent organizational skills and project management</li></ul> 
<ul><li>
Exceptional communication and interpersonal skills.</li></ul> 
<ul><li>
Advanced written communication skills.</li></ul> 
<ul><li>
Advanced Microsoft Office skills.</li></ul> 
<ul><li>
Knowledge of basic accounting/budgeting procedures.</li></ul> 
<ul><li>
Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.</li></ul> 
<ul><li>
Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats and in a timely manner</li></ul> 
<ul><li>
Ability to conceptualize, plan and organize multiple programs and assignments effectively.</li></ul> 
<ul><li>
Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.</li></ul> 
<ul><li>
Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.</li></ul> 

Physical Requirements / Working Environment 
 
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul><li>
Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.</li></ul> 
Must be able to sit and stand for extended periods of time. 
<ul><li>
</li></ul> 
 
<ul><li> 
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business. 
</li></ul> 
<ul><li> 
Must have finger dexterity for typing/using a keyboard. 
</li></ul> 
<ul><li> 
Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas. 
</li></ul> 
<ul><li> 
Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates. 
</li></ul> 
<ul><li> 
Capable of working extended hours, to include evenings, weekends and holidays as necessary.</li></ul> 
<ul><li>
This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.</li></ul> 
<ul><li>
Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.</li></ul> 
<ul><li>
Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.</li></ul> 
<ul><li>
Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties</li></ul> 
The work environment characteristics are normal office conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. 
 
 
What We Offer: 
 
 
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. 
 
 
 
 
Compensation: 
 
$21.00 - $23.50 per hour 
 
Disclaimer Statement: 
 
 
 
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. 
 
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. 
 
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. 
 
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. 
 
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Assistant Community Manager

Capstone Real Estate Investments

<div>Description:

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Summary
The Assistant Community Manager assists the Community Manager in overseeing and managing the financial and operational tasks and responsibilities of the community. This position will not only assist with administrative duties, but will also support leasing, marketing, training and customer service initiatives to achieve established revenue, occupancy, resident retention and leasing goals and objectives.
Primary Duties and Responsibilities<ul><li>
Ensures that all resident data is properly entered and recorded in the company&rsquo;s property management system.</li><li>
Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent and other receivables, preparing bank deposits, processing invoices and resident reimbursement, and preparing financial reports.</li><li>
Reviews resident files and accounting records to ensure satisfactory payments. Communicates with residents and guarantors regarding outstanding balances &ndash; implements procedures for collecting past due monies and enforcing late rent, fines, and other community policies.</li><li>
Follows the Company&rsquo;s established procedures related to evictions and past resident collections.</li><li>
Processes resident move-outs by reviewing lease terms, and notice requirements, applying appropriate damages and fees, and processing the deposit disbursement in accordance with established procedures and legal requirements.</li><li>
Responds quickly and courteously to resident and customer/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).</li><li>
Reviews and submits invoices for payment after reconciling work performed and/or products purchased. Manages communication between the vendor/contractor, accounting and Company/Owner as needed.</li><li>
Works with the maintenance team to ensure the physical aspects of the community meet the Company&rsquo;s standards for overall appearance and safety, and develops activities and programs to enhance the salability of the apartments and community as a whole by regularly inspecting &ldquo;ready&rdquo; units for marketability, creating mini-models and using other merchandising techniques to promote the apartment and community to prospective applicants.</li><li>
Assists with move-in and move-out preparations and planning &ndash; including unit inspections, file audits, resident communication, etc.</li><li>
Acts as the on-site supervisor in the absence of the Community Manager by organizing and delegating daily work, coordinating maintenance ad make-ready tasks with the Maintenance Supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.</li><li>
May assist and/or support leasing and marketing efforts by greeting customers, gathering information, showing models and ready apartments, closing the lease, assisting prospects with the rental application and lease packet, and collecting required fees and deposits.</li><li>
Reviews and analyzes financial reports, traffic and closing data/ratios and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Company&rsquo;s internal resources as needed to support solution strategies.</li><li>
Stays informed about current market and competitor conditions that may impact the community&rsquo;s occupancy and sales results, assists with developing and implementing short- and long-term marketing plans and goals to sustain occupancy.</li><li>
Assists the Community Manger and other on-site supervisor/s with interviews, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.</li><li>
Assists with the planning and promotion of successful lifestyle and prospect generating events that meet prescribed goals and budget.</li><li>
Completes other financial, administrative, and operational duties as assigned or as necessary.</li></ul>
Requirements:

Minimum Qualifications
High School diploma and two years related experience and/or training. Bachelor&rsquo;s degree preferred
Knowledge, Skills, and Abilities Required<ul><li>
Professional and enthusiastic demeanor with a genuine passion for delivering excellent customer service</li><li>
Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and university personnel</li><li>
Excellent customer service, sales and negotiation skills</li><li>
Good communication and listening skills</li><li>
Able to speak effectively before groups of customers or employees of organization</li><li>
Able to read and understand lease documents</li><li>
Able to be an effective team player and interact well with others</li><li>
Organized and detail-oriented</li><li>
Patient, even-tempered and works well under pressure</li><li>
Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals</li><li>
Able to write routine reports and correspondence</li><li>
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations</li><li>
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form</li><li>
Effective time management skills</li><li>
Able to maintain confidentiality</li><li>
Able to follow directions from a supervisor</li><li>
Able to understand and follow posted work rules and procedures</li><li>
Able to accept constructive criticism</li><li>
Able to work weekends or overtime as job requires</li><li>
Knowledgeable in Microsoft Word and Excel</li><li>
Knowledge in Yardi preferred</li></ul>
Working Conditions
Work is performed in an office, sedentary setting or outdoor environment; Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; and to verbally communicate to exchange information. Possible to work long hours and odd schedules (weekends) in order to fulfill job duties. #zr #ft</div>

Prestigious care homes

About Us: Prestigious Care Homes is a residential assisted living provider dedicated to delivering compassionate, high-quality care to individuals with mental health and supportive care needs. We are seeking a highly organized, professional, and adaptable Executive Assistant to support leadership with administrative operations, communication, and community engagement.Position Overview: The Executive Assistant will work directly with the Owner/Program Director to manage administrative responsibilities, support daily business operations, assist with community outreach, and help coordinate both professional and occasional personal tasks. This dynamic and detail-oriented role is essential to ensuring smooth day-to-day functions within a fast-paced environment.We are seeking a proactive and highly organized individual with strong communication skills and professionalism, who is comfortable handling diverse responsibilities with efficiency and discretion. The ideal candidate will be confident in representing the organization in meetings when appropriate, while also providing reliable administrative and operational support. This position offers an exciting opportunity to contribute meaningfully to a growing organization while enjoying flexible hours and a collaborative work environment.Key Responsibilities:Administrative &amp; Operations Support:<ul><li>Manage calendars, meetings, and scheduling for leadership</li><li>Organize documents, policies, and operational records</li><li>Track deadlines, tasks, and follow-ups</li><li>Attend meetings, take notes, and ensure action items are completed</li></ul>Communication &amp; Representation:<ul><li>Professionally communicate on behalf of the organization when appropriate</li><li>Attend meetings and assist with presenting information when needed</li><li>Draft and respond to emails, letters, and other communications</li><li>Support creation of announcements, flyers, and outreach materials</li></ul>Community Outreach:<ul><li>Build and maintain relationships with hospitals, social workers, and community partners</li><li>Coordinate tours, meetings, and outreach efforts</li><li>Represent the organization at community events when needed</li></ul>Resident &amp; Facility Support:<ul><li>Assist with coordinating resident appointments and logistics</li><li>Accompany residents to appointments or community activities when needed</li><li>Support general operations within the home as needed</li></ul>Personal Assistant Support (Light):<ul><li>Assist with scheduling personal appointments and calendar management</li><li>Help organize tasks, reminders, and occasional personal errands</li><li>Provide general support to improve efficiency in both business and personal responsibilities</li></ul>Qualifications:<ul><li>Previous experience as an Executive Assistant, Administrative Assistant, or similar role preferred</li><li>Strong professional communication and public speaking skills</li><li>Ability to represent leadership confidently in meetings and interactions</li><li>Highly organized with strong attention to detail</li><li>Ability to manage confidential information with discretion</li><li>Comfortable working in a healthcare or assisted living environment</li><li>Reliable transportation and valid driver&rsquo;s license preferred</li><li>Proficient in Microsoft Office or Google Workspace</li></ul>Preferred Background:<ul><li>Healthcare administration</li><li>Public health</li><li>Human services or social services</li></ul>Schedule: Part-time (15&ndash;25 hours per week), flexible based on business needsHow to Apply: Please submit your resume along with a brief statement explaining your experience with professional communication, organization, and why you are interested in this role.Pay: $20.00 - $26.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Part-Time Executive Assistant / Operations Support

Chandler Management Corp

<div>Join Our Team as an Assistant Community Manager at Cliffdale Crossing Apartments!
Are you ready to step into a dynamic role where your leadership, organizational skills, and customer-focused mindset will truly shine? Chandler Residential is seeking an experienced and proactive Assistant Community Manager to help oversee the day-to-day operations of one of our vibrant residential communities. This is your chance to become part of a company that values integrity, collaboration, and growth.
About the Role:
As the Assistant Community Manager, you will be the right hand to the Community Manager, playing a vital role in supporting property operations, resident relations, leasing, and financial performance. You&rsquo;ll help create a welcoming environment for residents while driving occupancy, ensuring timely rent collection, and contributing to the overall success of the community.
What You&rsquo;ll Do:<ul><li>
Assist in managing daily community operations, ensuring high standards of service and presentation.</li><li>
Provide exceptional customer service to residents and prospects, resolving issues promptly and professionally.</li><li>
Support leasing efforts by showing apartments, processing applications, and closing leases.</li><li>
Oversee rent collection and enforce lease terms in coordination with the Community Manager.</li><li>
Contribute to budget management, vendor relations, and maintenance coordination.</li><li>
Maintain accurate records, reports, and resident documentation.</li></ul>
What We&rsquo;re Looking For:<ul><li>
Prior experience in property management, leasing, or customer service.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to multitask and prioritize in a fast-paced environment.</li><li>
Knowledge of property management software (e.g., Yardi, Onesite) a plus.</li><li>
A team-oriented approach and a passion for creating a positive community environment.</li></ul>
Why Chandler Residential?
We&rsquo;re more than just a property management company&mdash;we&rsquo;re a team that believes in supporting each other, celebrating wins, and building thriving communities. At Chandler Residential, your contributions matter, and your career growth is a priority.
Ready to Make an Impact?
If you're an ambitious professional with a passion for people and property management, we&rsquo;d love to hear from you. Apply today and take the next step in your career with Chandler Residential.</div>

Assistant Community Manager - Cliffdale Crossing Apartments

Search 10000+ Community operations assistant jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 community operations assistant jobs Near Me

Assistant Community Director

Assistant Community Manager - 49

Assistant Community Manager - The Lodge at Hamlin

Assistant Community Manager

Assistant Community Manager

Part-Time Executive Assistant / Operations Support

Assistant Community Manager - Cliffdale Crossing Apartments