community operations manager

Rawaj - Human Capital Management

<div>Leverage your expertise and join the dynamic Real Estate &amp; Hospitality Division of a leading Saudi Group of Companies, recognized for excellence in large-scale projects and integrated facility services across the Kingdom.
As a Compound General Manager you will be responsible for overseeing all operations within the compound, ensuring efficient management of facilities, community services, and resident activities. The role involves supervising daily operations, coordinating maintenance and service teams, managing budgets, and enhancing the overall community experience.<h2 class="jobSectionHeader">
Key Accountabilities</h2>
The position involves:<ul><li>
Manage all compound facilities, including maintenance, security, landscaping, and housekeeping.</li><li>
Oversee community activities and ensure a vibrant and engaging environment for residents.</li><li>
Develop and implement operational procedures to ensure high standards of service and safety.</li><li>
Coordinate with service providers and contractors to ensure quality and timely delivery of services.</li><li>
Handle residents&rsquo; inquiries and complaints professionally, ensuring satisfaction and quick resolution.</li><li>
Monitor budgets, control operational costs, and prepare performance reports.</li><li>
Lead community development initiatives and enhance communication between management and residents.</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills, and Experience</h2>
We are Looking for: 
 
<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or related field.</li><li>
Proven experience in community management, property management, or facilities operations.</li><li>
Strong leadership, communication, and organizational skills.</li><li>
Ability to manage multiple functions and deliver under pressure.</li><li>
Customer-focused with excellent problem-solving abilities.</li></ul></div>

Compound General Manager | Saudi Arabia

DUBAI PROPERTIES GROUP LLC

1- Community Relations & Service Excellence:<ul><li>Attend meetings to represent owners and tenants&#x27; concerns, ensuring that all inquiries and complaints are communicated and addressed promptly.</li><li>Investigate and resolve customer complaints, escalating complex issues as needed, to ensure high levels of customer satisfaction.</li><li>Educate owners and tenants on DHCM&#x27;s community rules and regulations to ensure full compliance.</li><li>Assist the Community Manager in liaising with local authorities and communities to resolve day-to-day community issues, including Owners Committee (OC) management in line with RERA requirements and handling of violation management processes.</li></ul>2- Financial Management & Service Charge Collection:<ul><li>Execute the timely collection of service charges for assigned communities to ensure sufficient funds for ongoing services.</li><li>Communicate any changes or issues related to service charges to owners/tenants to prevent service disruptions.</li><li>Participate in community budgeting with the Community Manager by coordinating with all stakeholders and service providers to provide accurate and relevant information, and by preparing and submitting all supporting documents required by RERA.</li></ul>3- Community Operations Oversight & Quality Assurance:<ul><li>Perform regular site inspections to assess the condition of community assets and service quality across soft services (e.g., pest control, cleaning, waste management, landscaping, security).</li><li>Monitor third-party service providers to ensure adherence to Service Level Agreements (SLAs) and maintain decent living conditions for residents.</li><li>Provide feedback and coordinate with internal departments and/or third-party providers to address identified infrastructure or service issues promptly.</li></ul>4- Documentation, Compliance & Data Management:<ul><li>Issue No Objection Letters (NOLs) for community activities, ensuring safety, security, and compliance with community rules.</li><li>Maintain and update the owner database with accurate contact details for communication and service charge collection.</li><li>Ensure all customer complaints are logged in the system for timely recording, monitoring, and progress tracking.</li><li>Follow all relevant departmental policies, processes, standard operating procedures (SOPs), and instructions for consistent work execution.</li><li>Maintain regular and up-to-date incident and progress reports.</li><li>Adhere to company policy and procedure, maintaining professionalism and confidentiality of all information.</li></ul>5- Reporting & Continuous Improvement:<ul><li>Prepare Facility and Community Management departmental statements and reports accurately and on time to meet DHCM&#x27;s requirements and standards.</li><li>Identify opportunities for continuous improvement in systems, processes, and practices, focusing on efficiency, cost reduction, and productivity, incorporating international leading practices.</li><li>Decision-making authority rests with the line manager, department head, and Portfolio head as per DHCM&#x27;s Delegation of Authority (DOA).</li></ul>

National Assistant Manager - Community Management

Asset Living

TAX CREDIT/AFFORDABLE HOUSING EXPERIENCE PREFERRED COMPANY OVERVIEWAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. COMMUNITY MANAGERThe Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset's policies and procedures, safety and fair housing guidelines, and liability concerns. Essential Duties & Responsibilities<ul><li>Personnel Management</li><li>Regular/daily onsite attendance is required</li><li>Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff</li><li>Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>Complete weekly/daily office & maintenance staff schedules and assignments</li><li>Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>Promote harmony and quality job performance of staff through support and effective leadership</li><li>Ensure staff compliance and consistency with Company policies and procedures</li><li>Financial Management </li><li>Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments</li><li>Develop yearly operating budgets/forecasts</li><li>Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>Strategic Leasing Management</li><li>Develop yearly marketing plan and utilize marketing strategies & systems</li><li>Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>Deal with resident complaints, concerns, and requests to ensure resident satisfaction </li><li>Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) </li><li>Effectively show, lease, and move in prospective residents</li><li>Administrative & Maintenance Management</li><li>Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis</li><li>Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., "walk" units to ensure make-ready and work orders are completed)</li></ul> Education/experience<ul><li>High School Diploma or Equivalent; Bachelor's degree preferred or four year's experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> Physical requirements<ul><li>While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. </li><li>The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li></ul> License/equipment<ul><li>Must have reliable transportation due to the emergency on-call requirement.</li></ul> At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range: $73000 per year to $78000 per year This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Social Services,

Affordable Housing Community Manager

Front Porch Communities and Services

<div><div><div>Administrator - Affordable Housing
Summary:
The Administrator is responsible for the efficient and safe management of Affordable Housing residential property and community operations consistent with established standards and practices. This individual supervises several direct reports, and directs personnel and resources to ensure that the community is maintained in the best possible physical condition within the limits of the established budget.
Responsibilities:
<ul><li>Conducts general administration and maintenance requirements for the building and its community programs.
</li></ul><ul><li>Supervises day-to-day operations and community employees
</li></ul><ul><li>Directly supervises and leads the Administrative Assistant Resident Service Coordinator; Maintenance Janitor and other staff and volunteers as assigned.
</li></ul><ul><li>Ensures that all services meet established quality standards and federal and state regulations.
</li></ul><ul><li>Manages and oversees of occupancy functions including income certification; rent calculation; rent and deposit collection; delinquency reports; waiting lists; and related functions in accordance with HUD and Fair Housing requirements.
</li></ul><ul><li>Trains, evaluates and counsels Affordable Housing community employees in accordance with established Human Resource policies and procedures.
</li></ul><ul><li>Human Resource functions include hiring and terminations of personnel in coordination with Property Supervisor, the Director of Operations and Human Resources.
</li></ul><ul><li>Develops positive working relationships with employees, residents, residents&rsquo; families, community service organizations, volunteers and Support Services staff.
</li></ul><ul><li>Develops maintenance work schedules; coordinates service work; oversees all preventative maintenance work.
</li></ul><ul><li>Submits accurate time and payroll records, accounts receivable and accounts payable documentation.
</li></ul><ul><li>Manages occupancy needs; markets available apartments in accordance with HUD Occupancy, and Fair Housing guidelines; working directly with maintenance to prepare units for occupancy.
</li></ul><ul><li>Develops and maintains positive working relationship with local HUD offices.
</li></ul><ul><li>Achieves score of Above Average or higher, on HUD Management and Occupancy reviews and 90 or above on REAC inspections.
</li></ul><ul><li>Other duties as necessary or assigned.
</li></ul>Knowledge, Skills, and Abilities:
<ul><li>Strong knowledge and demonstrated understanding of all HUD operating and occupancy regulations.
</li></ul><ul><li>Ability to communicate effectively in a business environment
</li></ul><ul><li>Understanding of and compliance with HIPAA standards of practice
</li></ul><ul><li>Experience and literacy with applications used by affordable housing communities, such as RealPage /OneSite. 
</li></ul>Education and Other Qualifications: 
<ul><li>Bachelor&rsquo;s degree or equivalent experience. Master&rsquo;s Degree in gerontology, business, or social services preferred.
</li></ul>Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and Department of Justice Criminal background clearance.
Education and Other Qualifications:
<ul><li>Demonstrated ability to use occupancy, financial and maintenance software programs being utilized by affordable housing communities.
</li></ul><ul><li>Must complete and pass a physical examination with tuberculosis (TB) screen prior to employment.
</li></ul><ul><li>Employment contingent upon fingerprint clearance from the Department of Justice.
</li></ul>Work Environment, Physical and Mental Capabilities, and Other Requirements:
<ul><li>The work environment and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is an office environment, community meeting room, or a resident&rsquo;s apartment. The noise level in the work environment is usually moderate.
</li></ul><ul><li>While performing the duties of this job, the employee is frequently required to stand and walk; sit for long periods of time; use hands to finger, handle, or feel; and to hear and speak with peers and residents. The employee is often required to move continually throughout the work day; maintain dexterity to pinch small objects; reach with hands and arms and stoop, kneel, crouch, climb, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
</li></ul>Exposure Risk:
<ul><li>The Administrator is at low risk for exposure to blood and body fluids.
</li></ul>Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and Department of Justice Criminal background clearance.</div></div></div>

Administrator - AH

Assistant Manager Community Health

KETTLER

<div>Overview:
<div>
KETTLER currently has an opening for an Assistant Community Manager at Compass at City Center, an apartment community located in Newport News, VA.</div><div></div><div> 
The Assistant Community Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.</div>
Responsibilities:
<ul><li>Managing administration of property operations and leasing office for a 400 or less unit property.</li><li>
Supporting Community Manager with monitoring the financial operations and achieving budgeted NOI.</li><li>
Coordinating the maintenance of property grounds and service requests.</li><li>
Providing a quality living environment for residents and positive work environment for team members.</li><li>
Working with the marketing team to achieve maximum occupancy at property.</li><li>
Handling of all aged delinquency collection practices.</li><li>
Processing all move in and move out protocols to insure proper accounting of resident ledgers.</li><li>
The processing of all renewals.</li><li>
Handle all leasing overflow of showing apartments and following up on traffic.</li><li>
Providing excellent customer service to residents and prospects.</li><li>
Help manage efficient rental collections, rent postings, and daily deposits.</li><li>
Contribute to achievement of team goals, leasing benchmarks, and resident retention.</li><li>
Support outreach initiatives that effectively market/promote the property.</li><li>
Understand the current sub-market and mentor others to ensure their comprehension.</li><li>
Lead by example to help maintain a high-performing, customer-focused team.</li><li>
Contribute to resident satisfaction and the achievement of property goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>2+ years of residential property management experience or a 4-year Bachelor&rsquo;s Degree in a related field.</li><li>
Computer Proficiency and knowledge of Microsoft Office Suite.</li><li>
Proven track record of success with the leasing process.</li><li>
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.</li><li>
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.</li><li>
Strong financial analysis, budgeting, and P&amp;L management skills.</li><li>
Experience in luxury or market-rate segment is preferred.</li><li>
Extensive knowledge of Property Management software programs.</li><li>
If in New Jersey, must obtain Real Estate License within 120 days of the hire date.</li></ul></div>

Assistant Community Manager

Innaloo Sports Club

The Innaloo Sports Club (Inc.) is seeking an experienced and motivated Club Operations and Functions Manager to oversee the daily management of our licensed premises and community-based sporting club.This hands-on role involves bar and staff management, event and function coordination, marketing and community engagement, and ensuring compliance with licensing and workplace regulations. The successful candidate will demonstrate strong leadership, financial administration skills, and a passion for building an inclusive and vibrant club culture.Key requirements: Experience in hospitality, club or venue management RSA and Approved Manager certification (WA) Excellent communication, leadership and organisational skills Flexible to work evenings, weekends and event hoursEmployment: Full-time (38 hours per week, flexible schedule) Classification: Level 10 (Level D Manager) Location: Innaloo (WA)If you're ready to lead operations, enhance member experience, and grow our community presence, we'd love to hear from you.Apply by forwarding CV to: Tony Palladino - President Innaloo Sports Club (Inc.) E: T:

Club operations and functions manager

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