community operations manager

Mayfair Management Group, LP

<div><div>Community Manager</div>
Location: Mesquite Terraces, 501 S Loop 250 W, Midland, TX, 79703
<h2 class="jobSectionHeader">Job Overview</h2>
We are seeking a dedicated and experienced Community Manager to oversee the daily operations and management of Mesquite Terraces. The ideal candidate will be responsible for maintaining a safe, attractive, and well-maintained community while providing exceptional customer service to residents.
<h2 class="jobSectionHeader">Key Responsibilities</h2>
<ul><li>Manage all aspects of community operations including leasing, maintenance, and resident relations.</li>
<li>Coordinate and supervise maintenance and repair activities to ensure the property remains in excellent condition.</li>
<li>Respond promptly and professionally to resident inquiries, concerns, and complaints.</li>
<li>Enforce community policies and lease agreements consistently and fairly.</li>
<li>Conduct regular property inspections to ensure compliance with safety and quality standards.</li>
<li>Prepare and manage budgets, track expenses, and report financial performance.</li>
<li>Collaborate with vendors, contractors, and service providers to maintain community standards.</li>
<li>Promote resident engagement through community events and communication initiatives.</li>
<li>Maintain accurate records related to leasing, maintenance, and resident interactions.</li>
</ul><h2 class="jobSectionHeader">Qualifications</h2>
<ul><li>Proven experience as a Community Manager or similar role in property management.</li>
<li>Strong knowledge of property management principles, leasing, and maintenance.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Ability to handle multiple tasks and prioritize effectively.</li>
<li>Proficient in property management software and Microsoft Office Suite.</li>
<li>Strong problem-solving skills and attention to detail.</li>
<li>Valid driver&rsquo;s license and reliable transportation.</li></ul></div>

Commmunity Manager

Yes! Communities

.
 
Community Manager
 
Reports To: Regional Manager
 
About YES: 
Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.
 
Community Manager Position Overview: 
As a Community Manager, you play a very important leadership role not only with existing team members but with the residents of our communities as well. You will perform regular operational tasks such as collecting rent, managing supplies and marketing materials, developing the team, and protecting all company assets. In addition to this, you are also the main source of communication for the residents and will be the point person when it comes to resolving all complaints that come through your office. You must be able to make executive decisions when it comes to financial success and the overall safety and conditions of your community. Your commitment to communicating community successes and challenges with your immediate supervisor and your team members will ensure your team’s alignment with company goals and objectives.
 
Community Manager Essential Functions: 
1. Manage daily community operations, including but not limited to: evictions, collections, resident relations, maintain community budget, and protect all company assets
 2. Recruit, train, manage, and develop team members.
 3. Conduct consistent team meetings to reinforce expectations and facilitate employee growth
 4. Manage the marketing, sale, leasing, and turn of all new, used, foreclosed, and broker homes to ensure ongoing success and high occupancy of the community
 5. Develop and maintain positive relationships with vendors, cities, municipalities, and counties
 6. Plan and oversee community events to help maintain a positive community environment
 7. Coordinate with residents to uphold property standards
 8. Travel to/attend company meetings, trainings, and conferences as requested by management.
 9. Coordinate new home delivery and set-up, and request any warranty or follow-up work with manufacturers
 10. Additional duties as assigned by management subject to change
 
Community Manager Required Skills: 
<ul>
<li>Excellent oral and written communication skills</li>
<li>Strong conflict resolution skills</li>
<li>Strong leadership and decision-making skills, including management of team member performance</li>
<li>Proficiency in Microsoft Office and industry specific software products</li>
<li>Proven ability to adapt to new or unforeseen situations</li>
<li>Must obtain or transfer state-specific licensing within 90 days of employment (in applicable states)</li>
</ul>
Community Manager Education and Experience: 
<ul>
<li>A valid in-state driver’s license is required</li>
<li>High School Diploma or equivalent is preferred</li>
<li>Property management or equivalent experience is preferred</li>
</ul>
The YES Difference
 Competitive salary | Comprehensive health benefits | Life, long and short-term disability insurance | 401(k) with company match
 
YES I can help * YES We are a team * YES We add value * YES We build community
 YES Communities is an Equal Opportunity Employer

Community Manager

REDPEAK

<div>Join the RedPeak Team as an Operations Manager!

As an Operations Manager, you'll put your customer service and property management expertise to work in assisting your Multi-Site Manager in all community operations with an emphasis on accounts payable and accounts receivable. You'll have direct contact with our customers and will serve a key role in maintaining and enhancing our customer service platform. As an independent thinker, you will have the authority to make decisions and accept a high level of accountability for your performance.

Our Operations Managers are critical members of our team working side by side with the Multi-Site Managers to maximize operating performance for our properties. From ultra high end luxury townhomes to vintage boutique buildings, they're responsible for providing great customer service &ndash; the cornerstone of the RedPeak experience &ndash; and keeping the communities running smoothly.

Why You'll Love This Role:
<ul>
<li>You'll flex your leadership abilities by supporting and being a partner to the Multi-Site Manager, and provide insight and feedback as needed.</li>
<li>You'll work to enhance satisfaction levels with the residents you serve every day.</li>
<li>You'll be a key player in creating a welcoming, meticulous and vibrant community.</li>
<li>You'll represent a company that's known for its culture, integrity, and love for Denver living</li>
</ul>
Why Join RedPeak?

RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver's market. Before Colorado cities were full of cut and paste high-rises and living here was on checklist, our corner of the Front Range was full of comfy mountain towns and cowboy character. We loved Colorado then and we love Colorado now. We know where old charm lives in the midst of breathtaking expansion, and our communities offer a rare opportunity to balance the best of both worlds. As for our team, we're agile overachievers that energize every community with swift service and style. Most importantly, we know that residents should be treated like neighbors, not numbers, and define success by how we're able to bring people together.

We're proud of our diverse and inclusive culture that fuels innovation, strengthens our team, and mirrors the vibrant communities we serve. With meaningful training, career growth pathways, and a strong support system, we're here to help you thrive while making a real impact on residents' lives.

Position Details:
<ul>
<li>Schedule: Monday - Friday, 9:00am-6:00pm</li>
<li>Pay: $24 - $27 /hour, plus bonus potential</li>
<li>Location: 7S Denver Haus 175 E 7th Avenue Denver, CO</li>
</ul>
Perks and Benefits
<ul>
<li>Great benefits, including full medical, dental, vision, employer-paid short-term disability</li>
<li>Competitive 401(k) with company match; fully vested at day one of eligibility</li>
<li>16 PTO days, 10 Paid Holidays</li>
<li>20% Rent discount</li>
<li>RedPeak Student Debt Repayment Program</li>
<li>50% or up to $75 monthly health club reimbursement and wellness programs</li>
<li>Cell Phone Reimbursement</li>
<li>Team Member Recognition Program</li>
<li>Exceptional learning and development opportunities - we'll help you grow!</li>
</ul>
Education and Certifications
<ul>
<li>High School Diploma or equivalent</li>
<li>Bachelor Degree preferred</li>
<li>Organized, self-motivated, and hardworking</li>
<li>Great people skills, high energy, and excellent at conflict resolution and customer service</li>
</ul>
RedPeak is committed to conducting all employment practices for employees at all levels without regard to race, creed, gender, color, religion, sex, national origin or ancestry, age, mental or physical disability, marital status, sexual orientation, gender identity/status, pregnancy, childbirth or related medical conditions, or any other characteristic protected by applicable state, federal or local laws, except where a bona fide occupational requirement exists.</div>

Operations Manager Multi-Site

DUBAI PROPERTIES GROUP LLC

1- Community Relations & Service Excellence:<ul><li>Attend meetings to represent owners and tenants&#x27; concerns, ensuring that all inquiries and complaints are communicated and addressed promptly.</li><li>Investigate and resolve customer complaints, escalating complex issues as needed, to ensure high levels of customer satisfaction.</li><li>Educate owners and tenants on DHCM&#x27;s community rules and regulations to ensure full compliance.</li><li>Assist the Community Manager in liaising with local authorities and communities to resolve day-to-day community issues, including Owners Committee (OC) management in line with RERA requirements and handling of violation management processes.</li></ul>2- Financial Management & Service Charge Collection:<ul><li>Execute the timely collection of service charges for assigned communities to ensure sufficient funds for ongoing services.</li><li>Communicate any changes or issues related to service charges to owners/tenants to prevent service disruptions.</li><li>Participate in community budgeting with the Community Manager by coordinating with all stakeholders and service providers to provide accurate and relevant information, and by preparing and submitting all supporting documents required by RERA.</li></ul>3- Community Operations Oversight & Quality Assurance:<ul><li>Perform regular site inspections to assess the condition of community assets and service quality across soft services (e.g., pest control, cleaning, waste management, landscaping, security).</li><li>Monitor third-party service providers to ensure adherence to Service Level Agreements (SLAs) and maintain decent living conditions for residents.</li><li>Provide feedback and coordinate with internal departments and/or third-party providers to address identified infrastructure or service issues promptly.</li></ul>4- Documentation, Compliance & Data Management:<ul><li>Issue No Objection Letters (NOLs) for community activities, ensuring safety, security, and compliance with community rules.</li><li>Maintain and update the owner database with accurate contact details for communication and service charge collection.</li><li>Ensure all customer complaints are logged in the system for timely recording, monitoring, and progress tracking.</li><li>Follow all relevant departmental policies, processes, standard operating procedures (SOPs), and instructions for consistent work execution.</li><li>Maintain regular and up-to-date incident and progress reports.</li><li>Adhere to company policy and procedure, maintaining professionalism and confidentiality of all information.</li></ul>5- Reporting & Continuous Improvement:<ul><li>Prepare Facility and Community Management departmental statements and reports accurately and on time to meet DHCM&#x27;s requirements and standards.</li><li>Identify opportunities for continuous improvement in systems, processes, and practices, focusing on efficiency, cost reduction, and productivity, incorporating international leading practices.</li><li>Decision-making authority rests with the line manager, department head, and Portfolio head as per DHCM&#x27;s Delegation of Authority (DOA).</li></ul>

National Assistant Manager - Community Management

FirstService Residential

<div>Description 
 
Job Overview: 
As a Community Association Manager, you will provide strong leadership and strategic direction on behalf of the Board of Directors and FirstService Residential. In this role, you&rsquo;ll oversee all aspects of community operations while upholding the mission and vision of both the Board and the community. The Community Manager serves as the primary point of contact, ensuring effective communication, operational efficiency, and strong oversight of staff and resources. You will be responsible for the day-to-day management of the association, maintaining legal compliance, and delivering exceptional service to residents. 
 
Your Responsibilities:<ul><li>
Provide leadership and direction in the development of short-term and long-range plans. Develop recommendations for goals and action plans to achieve Board objectives. Lead annual goal setting.
</li></ul><ul><li>Review organization structure, job descriptions, and functions. Make recommendations to the Board as to any potential changes.
</li><li>Partner with public, private and volunteer organizations to provide community services when necessary.
</li><li>Support the activities of the various Board sub-committees.
</li><li>Knowledge of all Community Governing documents. Provide recommendations on revisions.
</li><li>Continual process of seamless connection between the Board of Directors and committees.</li></ul><ul><li>
Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.
</li><li>In partnership with the Board, create, or cause to be created, and implement the annual working budget, subject to approval by the Board of Directors.
</li><li>Monitor and report on the monthly financial position of the association.
</li><li>Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting with appropriate follow up.</li><li>
Recruit, hire, train and supervise all community staff in accordance with the documented management plan, if applicable.
</li></ul><ul><li>Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.
</li><li>As appropriate, confer with other departments, divisions and outside agencies, including community groups and organizations. Identify, develop and implement programs to meet community needs.
</li><li>Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Implement programs or improvements.
</li><li>Attend and participate in professional group meetings. Stay abreast of new trends and innovations in the fields of community management and community programming.
</li><li>On-site visibility throughout the common areas and facilities.
</li></ul><ul><li>Understanding of all agreements for corporate implementation.
</li><li>Ensure adherence to master calendar, maintenance calendar, association budgets and subsidy program.
</li><li>Review corporation policies on an ongoing basis to ensure compliance with civil code, declaration and other requirements of governing institutions.
</li><li>Perform building inspections of interior and exterior of property and prepare action plan for opportunities.
</li><li>Shall at all times ensure due diligence for the protection of client&rsquo;s funds, property and assets against all reasonably foreseeable contingencies or losses.</li><li>
Regular attendance and punctuality</li></ul> 
 
 
Skills &amp; Qualifications:<ul><li>
Bachelor's degree in business or related field from an accredited college or university, and three years&rsquo; experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Must have any state specific certifications and licenses or they are preferable to not required by the state.
</li><li>A minimum of seven years of successful community management experience or equivalent professional experience in a related field, with at least 4 of those years responsible for a staff with a variety of expertise, background and job assignments.
</li><li>Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred.
</li><li>Understanding of physical building management, Condominium law, financial planning and law affecting property management.
</li><li>Valid Driver&rsquo;s License and State Mandated Vehicle Insurance
</li><li>Commitment to obtain CPM, PCAM, ARM or AMS designations or equivalent.</li></ul> 
 
 
 
Physical Requirements / Working Environment 
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.</li><li>
Must be able to sit and stand for extended periods of time.</li><li>
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.</li><li>
Must have finger dexterity for typing/using a keyboard.</li><li>
Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.</li><li>
Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.</li><li>
Capable of working extended hours, to include evenings, weekends and holidays as necessary.</li><li>
This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.</li><li>
Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.</li><li>
Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.</li><li>
Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.</li></ul> 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. 
 
What We Offer: 
 
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
 
 
Compensation: 
$80,000/ annually 
 
Disclaimer Statement: 
 
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.</div>

Community Association Manager

Asset Living

TAX CREDIT/AFFORDABLE HOUSING EXPERIENCE PREFERRED COMPANY OVERVIEWAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. COMMUNITY MANAGERThe Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset's policies and procedures, safety and fair housing guidelines, and liability concerns. Essential Duties & Responsibilities<ul><li>Personnel Management</li><li>Regular/daily onsite attendance is required</li><li>Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff</li><li>Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>Complete weekly/daily office & maintenance staff schedules and assignments</li><li>Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>Promote harmony and quality job performance of staff through support and effective leadership</li><li>Ensure staff compliance and consistency with Company policies and procedures</li><li>Financial Management </li><li>Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments</li><li>Develop yearly operating budgets/forecasts</li><li>Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>Strategic Leasing Management</li><li>Develop yearly marketing plan and utilize marketing strategies & systems</li><li>Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>Deal with resident complaints, concerns, and requests to ensure resident satisfaction </li><li>Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) </li><li>Effectively show, lease, and move in prospective residents</li><li>Administrative & Maintenance Management</li><li>Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis</li><li>Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., "walk" units to ensure make-ready and work orders are completed)</li></ul> Education/experience<ul><li>High School Diploma or Equivalent; Bachelor's degree preferred or four year's experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> Physical requirements<ul><li>While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. </li><li>The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li></ul> License/equipment<ul><li>Must have reliable transportation due to the emergency on-call requirement.</li></ul> At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range: $73000 per year to $78000 per year This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Social Services,

Affordable Housing Community Manager

Housing Alexandria

<div>
 
 
 Overview&nbsp;
 
 
 
 The Community Operations Coordinator plays a key role in ensuring the financial performance, operational efficiency, and resident satisfaction of&nbsp;our&nbsp;multi-family Low-Income Housing Tax Credit Program (LIHTC)&nbsp;and affordable&nbsp;communities. This role&nbsp;is responsible for&nbsp;supporting property operations,&nbsp;maintaining&nbsp;compliance with legal and fair housing standards, coordinating property projects, and&nbsp;assisting&nbsp;with vendor management.&nbsp;&nbsp;
 
 
 The ideal candidate has a solid understanding of LIHTC regulations, property management practices, and operational efficiency. They are organized, proactive problem-solvers with excellent interpersonal and communication skills. This position reports to the Community Operations Manager or relevant supervisor.&nbsp;
 
 
 &nbsp;
 
 
 
 Primary Responsibilities&nbsp;
 
 
 
 
 Community Strategy&nbsp;
 
 
 <ul>
 <li>
 Assist&nbsp;in monitoring and managing property financial performance, including tracking expenses, adhering to budgets, and&nbsp;identifying&nbsp;cost-saving opportunities.&nbsp;
 </li>
 <li>
 Support the preparation and submission of financial and compliance reports, ensuring accuracy and timeliness.&nbsp;
 </li>
 <li>
 Ensure compliance with legal, regulatory, and fair housing standards across all property operations.&nbsp;
 </li>
 <li>
 Proactively&nbsp;identify&nbsp;operational challenges and recommend strategies to enhance property performance.&nbsp;
 </li>
 <li>
 Support&nbsp;in audit and&nbsp;inspection&nbsp;readiness, reporting, and address any action items or corrections promptly and accurately as&nbsp;required.&nbsp;&nbsp;
 </li>
 <li>
 Support collaboration with Leasing &amp; Compliance and Maintenance teams to ensure all Community Operations activities are executed fully&nbsp;in&nbsp;your community.&nbsp;
 </li>
 <li>
 Support&nbsp;the oversight of&nbsp;community repairs, improvements, and renovations, ensuring they meet HALX quality standards.&nbsp;
 </li>
 <li>
 Coordinate with vendors&nbsp;and the maintenance team&nbsp;to ensure&nbsp;timely&nbsp;and cost-effective completion of property maintenance and improvement projects.&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Resident&nbsp;Satisfaction &amp; Lease&nbsp;Compliance&nbsp;
 
 
 <ul>
 <li>
 Assist&nbsp;with lease enforcement through resident communication, education, and eviction activities while adhering to legal and fair housing requirements.&nbsp;
 </li>
 <li>
 Support the&nbsp;Leasing &amp; Compliance&nbsp;team in executing renewals and recertifications,&nbsp;completing property tours, and&nbsp;ensuring&nbsp;compliance with resident files.&nbsp;
 </li>
 <li>
 Support delinquency management efforts, including tracking payments, issuing notices, and&nbsp;assisting&nbsp;with resolution plans.&nbsp;
 </li>
 <li>
 Maintain resident files, both digital and paper, updating for accuracy and storing securely according to company and legal requirements.&nbsp;
 </li>
 <li>
 Collaborate on initiatives to improve resident engagement and satisfaction.&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Ongoing Work&nbsp;&nbsp;
 
 
 <ul>
 <li>
 Maintain&nbsp;accurate&nbsp;and up-to-date&nbsp;financial, operational, and resident-related records&nbsp;in Entrata, SharePoint, and&nbsp;other required platforms.&nbsp;&nbsp;
 </li>
 <li>
 Maintain professional and technical knowledge by&nbsp;completing required training,&nbsp;obtaining&nbsp;necessary certification,&nbsp;attending subject-relevant educational workshops,&nbsp;and&nbsp;reviewing professional publications. &nbsp;
 </li>
 <li>
 Support HALX fundraising and brand-building campaigns.&nbsp;&nbsp;&nbsp;
 </li>
 <li>
 Foster Housing Alexandria&rsquo;s mission, culture, values, strategic plan, and commitment to diversity, equity, and inclusion.&nbsp;
 </li>
 <li>
 Perform other duties as directed.&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Required Skills and Qualifications&nbsp;
 
 
 <ul>
 <li>
 One&nbsp;year of&nbsp;experience in&nbsp;LIHTC&nbsp;multi-family property management or a similar role.&nbsp;
 </li>
 <li>
 Proficient in&nbsp;LIHTC regulations, affordable housing standards, and fair housing laws.&nbsp;
 </li>
 <li>
 Demonstrated&nbsp;expertise&nbsp;in&nbsp;financial management, including rent roll analysis, budgeting, and expense tracking, with exceptional attention to detail and accuracy.&nbsp;
 </li>
 <li>
 Tech-savvy, able to learn and teach residents&nbsp;the&nbsp;use of&nbsp;property management software.&nbsp;
 </li>
 <li>
 Strong communication&nbsp;and interpersonal skills to foster resident satisfaction and team collaboration.&nbsp;
 </li>
 <li>
 Organized and detail-oriented, with the ability to manage multiple tasks and priorities efficiently.&nbsp;
 </li>
 <li>
 Commitment to Housing Alexandria&rsquo;s mission and values.&nbsp;&nbsp;&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Physical Requirements&nbsp;
 
 
 
 Operations team members&nbsp;need to be&nbsp;able to&nbsp;physically&nbsp;inspect the property as part of their required duties.&nbsp;This may&nbsp;include, but is not limited to, climbing stairs, kneeling, standing for extended periods, walking, and navigating tight spaces.&nbsp;&nbsp;
 
 
 Day-to-day operations primarily take place in an office setting, requiring extended periods of sitting, repetitive motions, occasional exposure to high noise levels, and occasional lifting.&nbsp;&nbsp;
 
 
 &nbsp;
 
 
 
 Beneficial Skills and Qualifications&nbsp;&nbsp;
 
 
 <ul>
 <li>
 Spanish&nbsp;or Amharic&nbsp;speaking, writing, and reading fluency&nbsp;preferred.&nbsp;&nbsp;
 </li>
 <li>
 Experience coordinating property maintenance and vendor activities.&nbsp;
 </li>
 <li>
 Experience&nbsp;aiding&nbsp;individuals and groups facing difficulties such as economic disadvantage, unemployment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, and inadequate housing.&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Position Requirements &nbsp;
 
 
 
 This full-time permanent position requires the team member to work eight-hour shifts onsite in the property office Monday through Friday. Some weekends and evenings are also&nbsp;required. Travel within the City of Alexandria is sometimes&nbsp;required.&nbsp;&nbsp;
 
 
 &nbsp;
 
 
 
 Is this position right for you?&nbsp;
 
 
 
 We strongly encourage people of every race, color, orientation, age, gender, origin, and ability to apply.&nbsp;Candidates with lived experience in the services we provide are highly desired.&nbsp;We value a diverse workplace&nbsp;and prioritize an inclusive climate without&nbsp;discrimination and harassment during the application process and after you join the team.&nbsp;
 
 
 Research&nbsp;indicates&nbsp;that men tend to apply for jobs when they meet just 60% of the criteria, while women and people from other marginalized groups only apply if they are a 100% match. If you are passionate about Housing Alexandria&rsquo;s mission and think you have what it takes to be successful in this role, even if you&nbsp;don&rsquo;t&nbsp;check all the boxes, please apply.&nbsp;We&rsquo;d&nbsp;appreciate the opportunity to consider your application.&nbsp;
 
 
 &nbsp;
 
 
 
 Salary and Benefits&nbsp;
 
 
 
 Commensurate with experience&nbsp;and&nbsp;varied by&nbsp;property. $20hr to $26hr.&nbsp;&nbsp;
 
 
 Housing Alexandria&rsquo;s benefits package includes 100%&nbsp;employer-paid&nbsp;individual medical, dental, vision, life, and disability insurance. It also includes up to 5% matching 401(k), parental leave, HSA, tuition&nbsp;assistance, paid networking opportunities, a wellness program, robust paid time off, and more.&nbsp;
 
 
 &nbsp;
 
 
 
 How to apply&nbsp;
 
 
 
 Please&nbsp;submit&nbsp;a resume and cover letter to&nbsp;resumes@housingalexandria.org.&nbsp;
 
 Only resumes that include a cover letter will&nbsp;be considered.
 
 &nbsp;Professional references are&nbsp;required&nbsp;as part of the interview process.&nbsp;&nbsp;
 
 
 &nbsp;
 
 
 
 NOTE&nbsp;
 
 
 
 This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will&nbsp;be required&nbsp;to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to&nbsp;possible modification&nbsp;to&nbsp;reasonably accommodate&nbsp;individuals with disabilities. To perform this job successfully, the incumbents will&nbsp;possess&nbsp;the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at-will&rdquo; relationship.&nbsp;
 
 
 Housing Alexandria is an Equal Opportunity Employer, a drug-free workplace, and&nbsp;complies with&nbsp;ADA regulations as applicable.&nbsp;
 
</div>

Community Operations Coordinator

Search 10000+ Community operations manager jobs near you this January. New roles added regularly across leading industries. Apply today.