community operations manager

The Hive

The City Community Manager is the city-level owner for performance, experience and growth execution across all co-working spaces in the city e.g. Karachi. In addition to driving occupancy, retention and service excellence, the role actively supports city-level business development initiatives aligned with the company&rsquo;s short- and long-term expansion goals. This position plays a critical role in identifying growth opportunities, strengthening market presence and enabling sustainable city-wise expansion while maintaining operational and community excellence.Key Responsibilities:<ul><li>Own occupancy, retention, renewals, NPS (Net Promoter Score) and tour conversion performance across all Karachi locations.</li><li>Act as the single point of accountability for city-level community and front desk KPIs.</li><li>Ensure consistent execution of SOPs, service standards and brand experience across sites.</li><li>Directly manage, coach and mentor all Community Associates and Community Officers in Karachi.</li><li>Conduct regular site visits to assess performance, service quality and operational discipline.</li><li>Drive accountability through regular reviews, KPI tracking and corrective action plans.</li><li>Build a high-performance culture focused on ownership, service excellence and upselling.</li><li>Design and execute city-level community engagement strategies, events and initiatives.</li><li>Ensure events and activations support retention, renewals and lead generation, not just engagement.</li><li>Foster a vibrant, inclusive and professional community culture aligned with brand values.</li><li>Provide city-level operational oversight across all Karachi locations, ensuring that day-today operations delivered by the Operations team are aligned with community standards and member experience expectations.</li><li>Act as the primary coordination and escalation point between Community teams and Operations for all site-level operational matters including facilities readiness, housekeeping standards, utilities and service vendors.</li><li>Review and monitor operational performance reports, incident logs and service tickets to ensure timely resolution and adherence to defined SLAs.</li><li>Ensure that operational issues impacting member experience are proactively identified, escalated, tracked and closed in collaboration with the Operations team.</li><li>Validate operational readiness of sites for tours, move-ins, events and renewals, ensuring no experience gaps at the front desk or community level.</li><li>Work with Operations to support capacity expansions, space reconfigurations and site upgrades, ensuring minimal disruption to members.</li><li>Maintain oversight of health, safety and compliance standards at all locations, escalating risks and ensuring corrective actions are implemented.</li><li>Provide structured feedback to the Operations team and leadership on recurring issues, efficiency gaps, and improvement opportunities from a city perspective. 5. Sales Support &amp; Revenue Enablement</li><li>Support the Sales &amp; Solutions team by improving tour quality, follow-ups, and conversion discipline.</li><li>Track vacant offices, movement-in timelines and renewal risks at city level.</li><li>Identify upselling and cross-selling opportunities and ensure teams are trained to execute them.</li><li>Design and deliver ongoing training for Community Associates and Officers on: Member experience &amp; NPS , Tours &amp; conversion, Renewals &amp; retention conversations, Upselling and cross-selling</li><li>Ensure 100% compliance with SOP and service training.</li><li>Prepare and submit regular city performance reports covering occupancy, NPS, retention, conversions and team KPIs.</li><li>Collaborate closely with Sales, Marketing, Finance and Operations to align city execution with business goals.</li><li>Provide on-ground insights and recommendations to the Country Sales &amp; Solutions Lead 8. Business Development &amp; City Growth Enablement.</li><li>Support city-level growth objectives by identifying and developing relationships that enable new locations, capacity expansion and strategic partnerships.</li><li>Represent the company at relevant industry events, property forums and business networks to strengthen brand presence and uncover growth opportunities.</li><li>Actively gather market intelligence on demand trends, emerging commercial zones and competitive activity within the city, including the competitive analysis.</li><li>Collaborate with the Country Sales &amp; Solutions Lead and leadership team by contributing qualified city-level growth opportunities into the broader expansion pipeline.</li><li>Support feasibility discussions by providing on-ground insights related to location potential, demand indicators and community dynamics.</li><li>Ensure that any growth initiative aligns with brand standards, operational feasibility and long-term sustainability</li></ul>Job Type: Full-timeWork Location: In person

City Manager

Parakeet Communities

<div><h4 class="jobSectionHeader">COMMUNITY MANAGER AT PARAKEET COMMUNITIES, LLC</h4>
FLSA Classification: Exempt

Salary: $50 to $52000

Reports to: Regional Manager
<h4 class="jobSectionHeader">
WHO WE ARE</h4>
Parakeet Communities is a rapidly expanding real estate investment company that purchases, owns, and operates Manufactured housing communities and RV parks. Our mission is to cultivate communities that change the perception of mobile residencies and designate this style of living as the &ldquo;future of real estate in America.&rdquo; We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to optimize success. We are committed to a safe, sustainable, and pleasant work environment. If you have a &quot;yes&quot; attitude and want to contribute to the success of Parakeet's rapid expansion, we encourage you to apply for the listed position and join the &quot;Flock!&quot;
<h4 class="jobSectionHeader">
SUMMARY OF ROLE</h4>
The Community Manager is the pulse of culture and productivity at a given location. This includes overseeing daily operations, ensuring employee productivity, monitoring efficiency of all implemented procedures, ensuring progressive completion of work orders, and creating a positive work environment for employees and community residents alike. This person works autonomously, but also acts as the liaison between upper management and community employees, meeting regularly with upper management to keep current with organizational changes, issues, and improvements. The title essentially ensures all operations flow smoothly and work in accordance with company goals.
<h4 class="jobSectionHeader">
QUALIFICATIONS AND EXPERIENCE</h4><ul><li>
2 to 4 years MultiUnit/ Community Management experience</li><li>
Outstanding staff management and customer service skills</li><li>
Ability to work autonomously with minimal supervision</li><li>
Proficiency in MS Office required (Word, Excel, and Outlook)</li><li>
Knowledge of Rent Manager a Plus!</li><li>
Exhibit leadership qualities and foster a teamoriented environment</li><li>
Strong organizational skills</li><li>
Exceptional written and verbal communications and people skills</li><li>
Capable of training and developing others</li><li>
Ability to perform intermediate mathematical functions</li><li>
Knowledge of expense budgeting and cost control</li><li>
Capable of identifying, organizing, and planning capital improvement projects</li></ul><h4 class="jobSectionHeader">
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES</h4><ul><li>
Track and implement efforts to achieve monthly and annual occupancy/collections goals</li><li>
Work with corporate management to evaluate and improve processes and policies</li><li>
Manage and report on the community&rsquo;s revenue and cash flow</li><li>
Implement Company policies and model appropriate behavior for subordinates</li><li>
Interview potential community staff and make hiring and promotion decisions</li><li>
Address and manage employee complaints or performance issues as needed</li><li>
Inspect buildings, systems, and grounds to assess for potential safety hazards</li><li>
Project the community&rsquo;s operating budget and track and manage expenditures</li><li>
Address resident issues and complaints</li></ul><h4 class="jobSectionHeader">
BENEFITS</h4><ul><li>
Competitive salaries</li><li>
Flexible schedules</li><li>
Professional career development/growth opportunities</li><li>
401K plan</li><li>
Gas Reimbursement</li><li>
Housing Opportunities</li><li>
Uncapped Growth potential</li></ul><h4 class="jobSectionHeader">
EQUAL OPPORTUNITY EMPLOYER</h4>
Parakeet is an equal employment opportunity employer. Employment and advancement opportunities are available to all individuals on an at-will basis, regardless of their race, color, national origin, religion, ancestry, citizenship status, military or veteran status, sex, sexual orientation, gender identity or expression, age, marital status, family responsibilities, pregnancy, disability, genetic information, protective hairstyle, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodation will be provided when requested by qualified individuals with disabilities unless such accommodation would result in an undue hardship to the Company.
<h4 class="jobSectionHeader">
About Parakeet Communities LLC</h4>
Parakeet Communities is a rapidly expanding real estate investment company that purchases, owns, and operates Manufactured Housing Communities and RV parks. Our mission is to cultivate communities that change the perception of mobile residencies and designate this style of living as the &ldquo;future of real estate in America.&rdquo; We encourage opportunities for growth &amp; development by providing our employees with the resources to continually strive to optimize success. We are committed to a safe, sustainable, and pleasant work environment. Our brand thrives on the dedication to our communities and the way we treat our customers. This includes following safety provisions, complying with state &amp; federal law, and approaching our responsibilities ethically. We turn challenges into wins without compromising professionalism. If you have a &quot;Yes&quot; attitude and want to contribute to the success of Parakeet's rapid expansion, we encourage you to apply for the listed position and join the &quot;Flock!&quot;</div>

Community Manager

Equity Residential

<div>At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver a Winning Performance:
<ul><li>Question Authority
</li><li>Walk the Talk</li>
<li>Share Knowledge</li>
<li>Listen, not just Hear</li>
<li>See the Glass Half Full</li>
<li>Take Educated Risks</li>
<li>Enjoy the Ride</li>
<li>Share the Spotlight</li>
<li>Do the Right Thing</li>
<li>Test Your Limits
</li></ul>We Care About Your Total Wellbeing:
<ul>
<li>Physical Wellbeing: Medical, dental, and vision care
</li><li>Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits</li>
<li>Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation</li>
<li>Community Wellbeing: Paid Community Service Hours</li>
<li>Career Wellbeing: Leadership Development</li>
<li>Learn more about our Total Wellbeing program here.</li>
</ul>
What You'll Be Doing:

As a Community Manager, you will spearhead the overall operations of an Equity Residential apartment community, ensuring financial success, resident satisfaction, and team excellence. Your role involves hands-on management of daily activities, analysis of market dynamics, and driving improvements, overseeing sales, leasing, and maintenance initiatives for a flourishing property.
<ul>
<li>Accomplishing property goals by recruiting, training, and motivating a high-performing team</li>
<li>Leading community staff with regular meetings, performance monitoring, and career development guidance</li>
<li>Analyzing property operations, implementing policies for seamless integration, and ensuring operational excellence</li>
<li>Preparing and managing the community operating budget, overseeing the processing and approval of all invoices and company purchases
</li><li>Supporting marketing, pricing efforts, and monitoring sales performance for goal achievement</li>
<li>Staying informed on community market conditions for strategic decision-making</li>
<li>Building connections with residents through community events and activities</li>
</ul>
What You'll Need To Thrive:
<ul>
<li>Residential or commercial property management, hospitality, or retail experience</li>
<li>Customer service and sales experience</li>
<li>High School diploma or equivalent</li>
<li>A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.</li>
<li>Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.</li>
<li>Knowledge of federal and state apartment housing laws</li>
<li>Availability to work a flexible schedule, including weekends; Must be able to respond to emergencies after normal business hours and on weekends.</li>
<li>Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.</li>
<li>Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.</li>
</ul>
Salary: $84,527.-$93,919. + Bonus

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

Bonus Qualifications:
<ul>
<li>Experience working in the Residential Property Management acumen</li>
<li>Managerial Experience</li></ul></div>

Community Manager - Brooklyn, NY

MG Properties

<div><div>With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States, we are a trusted partner in the property management industry. At MG Properties, we focus on enriching lives &ndash; physically in our community buildings, philanthropically through giving back to our local communities, and through development and growth of our employees.</div>
Are you a skilled team-player ready to take on an exciting new challenge with our growing company? 
MG Properties is seeking an experienced Community Manager for a beautiful property in Richardson, TX!

This person will be responsible for building and training their team, marketing the property, overseeing and maintaining the budget, and all operational tasks to help the property thrive! 

Qualifications
<ul>
<li>Must have RECENT experience managing a fast-paced apartment community!</li>
<li>Supervisory/management experience a must!</li>
<li>Yardi experience preferred.</li>
<li>Team building and effective management skills a must!</li>
<li>Demonstrated operations skills including marketing, budgets, sales, etc. are required to make this position a success!</li>
<li>Must have a valid driver's license and proof of insurance.</li>
<li>As a condition of employment, all employees must acknowledge and consent to the possibility of audio recordings being made during the performance of their work duties.</li></ul> 


 Compensation and Benefits
<ul>
<li>Monthly and Performance based incentive bonuses</li>
<li>Company profit sharing</li>
<li>Accrues 10 days Paid time off per year</li>
<li>10 Paid Holidays and 2 Paid Personal Days per year</li>
<li>40 Hours of Paid Sick Time</li>
<li>401K with employer match</li>
<li>Medical, Dental, Vision, Employee Assistance Program</li>
<li>Life Insurance</li>
<li>Flexible Spending Account, Dependent Care Spending Account</li>
<li>Rental Discounts</li>
</ul><div>
MG Properties is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug-free workplace, participate in E-Verify, and are an at-will employer. If identified for a position, you will be asked to submit to a background check and drug-screen. 


View our CCPA Policy HERE</div></div>

Community Manager- Richardson, TX

FirstService Residential

<div>Description
Job Overview:
As a Community Association Manager, you&rsquo;ll provide strong leadership and management direction on behalf of the Board of Directors and FirstService Residential. You'll serve as a liaison to the community, enhance communication, enforce legal compliance, and oversee operations of the association and staff management.
This opportunity is available in the South Loop neighborhood of Chicago, Illinois.
Your Responsibilities:
<ul><li>Develop recommendations for community goals and lead action plans to achieve Board objectives.</li><li>
Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.</li><li>
In partnership with the Board, create and implement the annual working budget. On a monthly basis, monitor and report on the financial position of the association.</li><li>
Ensure due diligence for the protection of client&rsquo;s funds, property, and assets against all reasonably foreseeable contingencies or losses.</li><li>
Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting with appropriate follow up.</li><li>
Maintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents.</li><li>
Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Select and collaborate with external vendor partners to implement programs or improvements.</li><li>
Recruit, hire, train, and supervise all community staff in accordance with the documented management plan. Evaluate and make recommendations for efficient and effective support of the community.</li><li>
Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.</li><li>
Perform building inspection of interior and exterior of property. Maintain on-site visibility throughout common areas and facilities.
</li><li>In accordance with the Illinois Condo Act and FirstService Residential policies, comply with all codes and regulatory requirements for the property, including assessing and correcting any violations received by various regulatory agencies.</li></ul>
Skills &amp; Qualifications:<ul><li>
Active Community Association Manager license in the state of Illinois.</li><li>
Understanding of physical building management, Condominium law, financial planning, and law affecting property management.</li><li>
Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.</li><li>
Possess budgetary knowledge and control for the purpose(s) of executing programs within the community as well as related activities that may be cost-shared for the benefit of the community.</li><li>
Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.</li><li>
Superior oral and written communication skills.
</li><li>Community management experience or equivalent professional experience in a related field strongly preferred.</li></ul>
Supervisory Responsibilities<ul><li>
Supervise management office and association staff members. Where applicable, association staff may be members of local unions.</li></ul> 
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with company match. 
Compensation:
 $ 95000 - $ 125000 / year
Disclaimer Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. 
 
 
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. 
 
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. 
 
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. 
 
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Community Association Manager

Qiddiya Investment Company

<div>Overview:
As part of Qiddiya City&rsquo;s development, Qiddiya Investment Company (QIC) is delivering a large and diverse portfolio of world‑class assets across residential communities, hospitality, retail, entertainment, sports, culture, education, medical, and staff accommodation. These assets will operate within integrated mixed‑use environments designed to support the needs of Qiddiya&rsquo;s workforce and the wider destination ecosystem. The Staff Accommodation portfolio supports the housing needs of employees across theme parks, hotels, Qiddiya entities, and affiliated operating companies, and incorporates associated retail, leisure, entertainment, and food &amp; beverage facilities. The portfolio is expected to grow significantly over the next five years, reaching approximately 13,000 residential units by 2030, requiring a strong focus on scalability, efficiency, cost control, sustainability, and long‑term asset value.
The General Manager &ndash; Property Management (Staff Accommodation) will serve as the senior leader accountable for the full property management lifecycle of QIC&rsquo;s staff accommodation portfolio, providing strategic direction and operational leadership across all aspects of operations, resident lifecycle management, service delivery, governance, financial performance, and long‑term asset stewardship.
The immediate priority is to lead the successful readiness and transition of accommodation assets launching in 2026&ndash;2027, ensuring they are fully operational, digitally enabled, and resident‑ready through the establishment of operating models, service standards, developing and implementing robust PM, community and occupancy strategies, FM and maintenance frameworks, and vendor oversight structures. The position is responsible for setting up operational infrastructure, implementing technology systems, finalizing service agreements, and creating frameworks that ensure long-term operational efficiency, compliance, and superior resident experience. The role will drive operational stabilization and performance optimization across early phases by enhancing service quality, cost efficiency, resident experience, digital adoption, and vendor performance while embedding consistent governance and standardized operating procedures.
Once operational, the General Manager will drive the asset through its stabilization and maturity journey, focusing on revenue &amp; asset value maximization, service excellence, resident experience, financial performance, operational and cost efficiency. The role ensures the property operates safely, sustainably, and in full alignment with organizational standards and local regulations.
Key Responsibilities:<ul><li>
Lead Full Asset Lifecycle Operations 
Oversee and optimize all stages of the staff accommodation portfolio&mdash;from pre‑opening setup, operational launch, and stabilization through to long-term maturity&mdash;ensuring assets meet operational readiness, regulatory compliance, and strategic performance targets.</li><li>
Establish Pre‑Opening Operating Models &amp; Infrastructure 
Define and implement operating models, governance frameworks, service standards, FM strategies, digital systems, SOPs, and vendor structures required for the successful launch of new accommodation assets.</li><li>
Drive Digital Enablement &amp; Smart Community Solutions 
Deploy technology platforms supporting occupancy management, resident services, FM, safety, sustainability, and community engagement to enhance operational efficiency and resident experience.</li><li>
Manage Resident Lifecycle &amp; Experience Excellence 
Oversee resident onboarding, community management, service delivery, and continuous engagement programs to ensure a safe, inclusive, high-quality living environment and superior resident satisfaction.</li><li>
Operational Performance &amp; Cost Optimization 
Build a performance-driven operating environment focused on service quality, cost control, resource efficiency, FM reliability, and continuous process improvement across all sites.</li><li>
Governance, Compliance &amp; Risk Management 
Ensure assets operate in full alignment with organizational policies, health and safety requirements, sustainability standards, municipal regulations, and risk management frameworks.</li><li>
Vendor, FM &amp; Service Partner Management 
Lead procurement strategies, contracting, performance oversight, and continuous improvement of FM providers, security, cleaning, and other third-party service partners to ensure service excellence and value for money.</li><li>
Financial Management &amp; Asset Value Maximization 
Develop and manage operational budgets, service charge models, cost recovery mechanisms, and revenue optimization strategies while ensuring long-term asset protection, lifecycle maintenance, and value enhancement.</li><li>
Operational Stabilization &amp; Continuous Improvement 
Drive stabilization of newly opened assets by improving service delivery, optimizing occupancy, enhancing resident services, streamlining processes, and embedding standardized procedures across all properties.</li><li>
Strategic Portfolio Planning &amp; Scalability 
Support the long-term expansion of the staff accommodation portfolio&mdash;up to 13,000+ units&mdash;by developing scalable operating systems, sustainable practices, and asset strategies that ensure future readiness and lifecycle value.</li><li>
Lead People Management &amp; Capability Building 
Build, mentor, and lead high‑performing property management, community management, and FM oversight teams by establishing clear performance standards, developing operational competencies, and fostering a culture of accountability, service excellence, continuous learning, and cross-functional collaboration across all accommodation assets.</li></ul> 

Requirements 
<ul><li>
15+ years of combined experience in Property Management, FM oversight, community operations, or staff accommodation management within large-scale, multi-asset environments.</li><li>
Minimum 8+ years in a senior leadership or multi-site operations management role, managing diverse operational teams and vendor ecosystems</li><li>
GCC experience preferred, especially in large workforce communities or mixed‑use developments.</li><li>
Degree in Business Management, Real Estate, Property Management, Hospitality Management, or related field.</li><li>
Strong expertise in property management, community management, FM oversight, and asset pre‑opening for large-scale residential or staff accommodation assets.</li><li>
Ability to operate effectively in a fast-paced, dynamic work environment with evolving priorities and cross-functional demands.</li><li>
Strong execution capability with a proven track record of &ldquo;making things happen,&rdquo; driving progress, resolving issues, and moving initiatives from concept to implementation.</li><li>
High operational processing ability&mdash;structured, organized, and able to manage multiple workstreams, stakeholders, and deliverables simultaneously.</li><li>
Relevant certifications such as: RICS, IRPM, ARPM, IFMA, IWFM, or equivalent industry memberships/affiliations.</li><li>
Additional advantages: certifications in Facilities Management, Health &amp; Safety, Food Safety, or Hospitality Operations.</li></ul> 

Benefits 
Comprehensive benefits package</div>

General Manager - Property Management Staff Accommodation - 001 - CDU3

The Community Builders

About The Community Builders, Inc. (TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential. Position Description: Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance. They must manage the company&rsquo;s objectives and property operating budget, with the primary goals of increasing the cash flow, balancing the budget, maintaining the physical asset and providing a quality living environment, with superior customer service for residents. This role will establish and maintain a positive, productive working relationship with the property&rsquo;s team members, ensuring their adherence to TCB&rsquo;s Mission Statement, policies, and procedures; and that the site is in compliance with regulatory requirements. This position has a requirement of five days a week in office. Essential Functions: Additional Responsibilities: Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed. Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management. Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing. Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR. Corporate Committees Group Attend trainings, seminars and conferences Available for emergencies, on call duties, resident functions and weekends as needed. Knowledge, Skills and Abilities: Excellent budget and financial management skills Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required Microsoft Word, Excel, Outlook and Yardi or other industry software experience required Excellent verbal and written communication skills required Knowledge of Federal Fair Housing Laws &amp; Guidelines a plus Demonstrated excellent customer service skills are necessary to be successful in this role Ability to speak a second language is a plus! Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary Leadership skills and understanding of effective management of personal development for all employees desired Physical Demands &amp; Work Environment: Ability to move around the building or site; able to move up to 50 pounds; able to work in outdoor conditions. Some travel to local sites may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education &amp; Experience: BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role. Industry designations such as COS, LIHTC, ARM&reg;, CPMC&reg;, etc. preferred. Benefits Medical, dental, and vision insurance 12 Paid Holidays &amp; tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life &amp; Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical &amp; dependent care FSA Hospital &amp; Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Salary: $60-70k The Community Builders is an equal opportunity employer.

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10000 community operations manager jobs Near Me

City Manager

Community Manager

Community Manager - Brooklyn, NY

Community Manager- Richardson, TX

Community Association Manager

General Manager - Property Management Staff Accommodation - 001 - CDU3

Community Manager