community relations manager

The Schenectady Foundation

<p>At The Schenectady Foundation, we care deeply about our community, and we&rsquo;re seeking a <b>community relations manager</b> to maintain and nurture our relationships with stakeholders and donors. The ideal candidate will have excellent organizational, communication, database management and writing skills, as well as an ability to foster positive relationships with individuals and organizations.</p><p>Our community relations manager is a dependable, self-starting, customer-oriented individual, responsible for communicating the mission, vision and role of The Schenectady Foundation and its strategic programs. The community relations manager shall plan, and manage activities to help the Foundation achieve its marketing and communication goals and execute events or programs closely aligned with our strategic direction.</p><p><b>Objectives of this role</b></p><ul><li>Raise community awareness regarding the mission and work of the Foundation.</li><li>Develop and implement a strategy for building the reputation and resources of the Foundation.</li><li>Ensure consistent and effective utilization of the Foundation&rsquo;s constituent and donor management system (Bloomerang).</li><li>Build and maintain relationships with members of the community, key individuals, and other organizations.</li><li>Be an integral part of our team-approach to financial development and fundraising.</li></ul><p><b>Responsibilities</b></p><ul><li>Produce communications that promote the Foundation to stakeholders, including donors, potential donors, community members, government officials and social sector leaders.</li><li>Manage website and social media content to enhance the company&rsquo;s online profile.</li><li>Organize outreach programs that promote the Foundation&rsquo;s programs and community impact.</li><li>Plan, coordinate, and execute public press conferences.</li><li>Respond to inquiries from community members, donors and other stakeholders.</li><li>Attend relevant events and activities to represent the Foundation and build strong relationships with community members.</li><li>Build and promote cross-functional relationships within the organization.</li><li>Develop proficiency in utilizing our constituent management system, Bloomerang.</li></ul><p><b>Required skills and qualifications</b></p><ul><li>At least two years of experience in marketing, communications or a related field</li><li>Excellent verbal and written communication skills</li><li>Outstanding interpersonal skills and an ability to work effectively as part of a team</li><li>Knowledgeable regarding use of constituent management systems, databases and spreadsheets</li><li>Experience utilizing social media to reach key audiences</li><li>Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism</li></ul><p><b>Preferred skills and qualifications</b></p><ul><li>Bachelor&rsquo;s degree (or equivalent) in public relations, communications, marketing, journalism, or related field</li><li>Previous exposure to fundraising, public affairs, public speaking, management or creative or technical writing</li><li>Proficiency with work productivity software or similar writing and presentation software</li><li>Knowledge of, or involvement with, communities and issues in Schenectady County, NY.</li></ul><p><b>Desired Personal Characteristics &amp; Qualities</b></p><ul><li>Integrity and commitment to high ethical standards</li><li>Ability to interact respectfully and thoughtfully with people of diverse backgrounds, perspectives, and cultures</li><li>Ability to work independently &ndash; a self-starter &ndash; but also a team player</li><li>Versatility and flexibility &ndash; able to switch gears as needed</li><li>Attention to detail</li><li>Positive, can-do attitude</li></ul><p><b>Compensation and Benefits</b></p><ul><li>Annual salary range of $50K - $60K dependent upon experience.</li><li>Competitive benefits plan includes health insurance coverage, health flex plan, 403(b) retirement savings plan, paid vacation and leave time, volunteer time off, etc.</li></ul><p><b>To apply, send resume and cover letter to</b> info@schenectadyfoundation.org</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Work Location: In person</p>

Community Relations Manager

Syracuse Regional Airport Authority

<div>Description:
<p><b>
Syracuse Hancock International Airport</b> is growing, and the <b>Syracuse Regional Airport Authority (SRAA)</b> is looking for dedicated professionals to join our team. The SRAA is currently seeking a full-time <b>Communications and Community Relations Manager</b> to contribute in shaping how the airport engages with its passengers, partners, and surrounding communities.</p><p><b>
Job Description</b></p><p>
This position blends strategic communications with hands-on program and event leadership to ensure the airport&rsquo;s brand, reputation, and public presence remain strong and forward-looking. From crafting compelling social media stories to strengthening community partnerships, coordinating high-profile events, and enhancing the overall passenger experience, this role serves as a key ambassador for the airport&mdash;both inside the terminal and beyond. You will be part of a team that strives to make Syracuse Hancock International Airport a best-in-class airport. Must be able available to work evenings, weekends, and holidays as needed. The position reports to the Chief Commercial Officer.</p><p><b>
Typical Work Activities</b></p><p><i>
Communications &amp; Media Relations</i></p><ul><li>
Develop and execute comprehensive communication strategies aligned with the airport&rsquo;s mission and organizational objectives.</li><li>
Serve as primary media point of contact, coordinating press releases, interview requests, media briefings, and crisis communications as needed.</li><li>
Maintain consistent brand messaging across all platforms and materials.</li><li>
Draft speaking points, internal communications, and executive communications as requested.</li></ul><p><i>
Social Media &amp; Digital Engagement</i></p><ul><li>
Lead the creation, scheduling, and monitoring of social media content across all channels to drive engagement and promote airport initiatives.</li><li>
Collaborate with IT staff to develop, update and maintain website content.</li><li>
Develop digital campaigns that highlight airport services, community involvement, operational updates, and passenger enhancements.</li><li>
Monitor trends, community sentiment, and analytics to refine messaging and digital strategy.</li></ul><p><i>
Community Relations &amp; Outreach</i></p><ul><li>
Manage and grow the airport&rsquo;s Fly Guide and Pets Easing Travelers volunteer programs, ensuring participants receive proper training, recognition, and ongoing engagement.</li><li>
Build and maintain relationships with local organizations, schools, nonprofits, businesses, and civic groups to strengthen the airport&rsquo;s community presence.</li><li>
Represent the airport at community events, meetings, and public forums.</li></ul><p><i>
Event Coordination &amp; Planning</i></p><ul><li>
Plan, coordinate, and execute airport-sponsored events, including community programs, open houses, holiday activities, and special recognition ceremonies.</li><li>
Lead planning and execution of inaugural airline events, route launches, and other high-visibility celebrations in partnership with internal teams and airline partners.</li><li>
Oversee logistics, vendor coordination, event budgets, and post-event evaluation.</li></ul><p><i>
Passenger Experience &amp; Enhancement Initiatives</i></p><ul><li>
Develop and deliver programs focused on improving the customer journey, from terminal activation initiatives to community-driven passenger support activities.</li><li>
Collaborate with internal departments on customer service campaigns, amenities upgrades, and engagement opportunities.</li><li>
Monitor passenger feedback and help translate insights into actionable improvements.</li><li>
Develops and tracks customer service KPI&rsquo;s.</li></ul><p><i>
Internal Collaboration &amp; Leadership</i></p><ul><li>
Work closely with airport leadership, operations, marketing, and administrative teams to ensure consistent communication across departments.</li><li>
Provide strategic insights regarding public perception, passenger trends, and community expectations.</li><li>
Support emergency communications and public information roles within the airport&rsquo;s incident command structure.</li><li>
Any other duties as assigned</li></ul>
Requirements:
<ul><li>Strong knowledge of marketing and communications media and their effective use</li><li>
Excellent written communication skills, including clear writing, editing, and proofreading</li><li>
Ability to design and develop newsletters and related communication materials</li><li>
Effective oral communication and public speaking skills</li><li>
Ability to build and maintain positive working relationships with staff, partners, and the public</li><li>
Ability to research, verify, and clearly present information</li><li>
Proficient in Microsoft Office Applications</li><li>
Working knowledge of WordPress, Illustrator, Photoshop, and Canva</li><li>
Ability to professionally engage online communities on behalf of the organization</li><li>
Sound judgment, tact, and professionalism in all interactions</li><li>
Ability to work evenings, weekends, and holidays as needed</li></ul><p><b>
Minimum Qualifications</b><br>
A. Graduation from a regionally accredited or New York State registered College or University with baccalaureate degree and two (2) years of professional level work experience, or its part-time equivalent, in public relations, marketing or communications.</p><p><br>
B. Six (6) years of paraprofessional or professional level work experience, or its part-time equivalent, two (2) years of which must have been professional level work experience in public relations, marketing or communications.</p><p><br>
C. An equivalent combination of training and experience as defined by the limits of (A) and (B).</p><p><b><br>
Special Necessary Requirement</b></p><ul><li>
Must obtain and maintain security clearance as required by role and TSA regulations</li></ul><p><b><br>
Salary and Benefits</b></p><ul><li>
Comprehensive salary and benefits package, including medical/dental/vision coverage upon date of hire</li><li>
Flexible Spending Accounts</li><li>
Generous paid time off</li><li>
New York State deferred compensation (457b)</li><li>
Employee Assistance Program</li><li>
Membership in the New York State Local and Employee Retirement System (or alternate Voluntary Defined Contribution Plan for eligible employees)</li><li>
Opportunity for professional development opportunities</li><li>
Exciting work environment at a leading airport with opportunities for growth and collaboration</li></ul><p>
You may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice<br>
To learn more about our organization, visit: www.flysyracuse.com</p><p><b>
Application Instructions</b></p><p>
Interested candidates should apply online and include a resume, cover letter, and 3 professional references.</p><p><b><i><br>
SRAA is committed to equal employment opportunity and leveraging the talent of a diverse workforce to serve the traveling public at Syracuse Hancock International Airport. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other basis protected by Federal, State or Local law. We encourage individuals from all backgrounds to apply.</i></b></p></div>

Communications and Community Relations Manager

The Bridge Over Troubled Waters, Inc.

<div><div><div><p><b>Events &amp; Donor Relations Manager</b></p>
<ul>
<li>Full Time/Exempt: 36-hours a week</li>
<li>Schedule: This position offers a flexible hybrid schedule, combining remote work with required in-office &amp; community collaboration. Hybrid schedules are subject to change based on program needs, funding requirements, and organizational priorities.</li>
<li>$58,000-$70,000 annually &ndash; commensurate with experience</li>
</ul>
<p><b>Description</b></p>
<p>
The Bridge is seeking an Events &amp; Donor Relations Manager to play key role in advancing the mission of The Bridge Over Troubled Waters by designing meaningful engagement experiences for donors, sponsors, and community partners. This position leads the planning and execution of fundraising and stewardship events, manages donor engagement strategies, and strengthens relationships that sustain and grow philanthropic support.</p>
<p>
This is a highly relational and detail-oriented role for a proactive professional who thrives on connection, storytelling, and creating experiences that deepen community investment in survivors and their futures.</p>
<p>
The Events &amp; Donor Relations Manager plans, coordinates, and executes the annual fundraising event(s), donor appreciation events, and community engagement activities. Responsibilities include managing event timelines, logistics, vendors, budgets, sponsorship fulfillment, and volunteer coordination for events.</p>
<p>
In collaboration with the Director of Engagement &amp; Advancement, the Events &amp; Donor Relations Manager cultivates and stewards relationships with donors, sponsors, and community partners. Develops and implement donor stewardship strategies (thank-you touches, recognition, impact updates, etc.). Manages donor communications related to events and engagement opportunities. Tracks event outcomes and donor interactions in Raiser&rsquo;s Edge NXT to support accurate reporting and relationship management and supports donor meetings, tours, and cultivation experiences at The Bridge.</p>
<p>
In addition, this role represents The Bridge at external community events, networking functions, and partnership opportunities and collaborate across departments to align events and engagement efforts with program impact and organizational priorities.</p><br>
<p></p>
<p><b>
Required Skills &amp; Qualifications</b></p>
<ul>
<li>Bachelor&rsquo;s degree preferred (communications, nonprofit management, marketing, hospitality, or related field), OR</li>
<li>2&ndash;4 years of experience in events, fundraising, donor relations, or nonprofit engagement</li>
<li>Experience planning and executing successful events and managing multiple timelines</li>
<li>Proficiency or willingness to learn Blackbaud Raiser&rsquo;s Edge NXT (Donor CRM)</li>
<li>Relationship-oriented with strong interpersonal skills</li>
<li>Comfortable working occasional evenings and weekends for events</li></ul><br>
<p></p>
<p><b>
Other Requirements</b></p>
<ul>
<li>Must pass criminal background investigation check</li>
<li>Must pass drug screen</li>
<li>Must provide and maintain current TX Driver&rsquo;s License</li>
<li>Must provide and maintain clean driving record and annually update driving record</li>
<li>Must provide and maintain current auto liability insurance</li>
<li>Must be authorized to work in the U.S</li>
<li>Must be able to lift/carry (40) lbs., and ascend/descend stairs in emergency shelter setting.</li>
</ul>
<p><i>Submit a letter of interest and resume by clicking the</i><i> button below.</i></p></div></div></div>

Events & Donor Relations Manager

Windcrest Pediatric Dentistry

<p><b>Now Hiring: Marketing &amp; Community Relations Manager</b></p><p><b>Twinkle PedsPsych | Pediatric Psychiatry Practice | San Antonio, TX</b></p><p>Twinkle PedsPsych is a fast-growing pediatric psychiatry practice dedicated to providing compassionate, high-quality mental health care to children and adolescents. We are seeking a dynamic, relationship-driven <b>Marketing &amp; Community Relations Manager</b> to expand our community presence, build strong referral partnerships, and drive practice growth.</p><p>This is a high-visibility role for a motivated professional who thrives on relationship-building, community engagement, and strategic outreach.</p><p>Position Overview</p><p>The Marketing &amp; Community Relations Manager will lead all external outreach efforts, develop strategic referral networks, coordinate community events, and execute marketing initiatives that strengthen the Twinkle PedsPsych brand across San Antonio and surrounding areas.</p><p>This role combines strategy with hands-on community engagement.</p><p>Key ResponsibilitiesCommunity &amp; Referral Development</p><ul><li>Build, manage, and nurture referral relationships with:</li><li>Pediatricians and primary care providers</li><li>Therapists and psychologists</li><li>ABA, Speech, and Occupational Therapy clinics</li><li>Schools and school counselors</li><li>Hospitals and community organizations</li><li>Conduct regular in-person outreach visits</li><li>Track referral trends and identify growth opportunities</li><li>Develop long-term partnership strategies</li></ul><p>Community Engagement &amp; Events</p><ul><li>Represent Twinkle PedsPsych at health fairs, networking events, and community gatherings</li><li>Plan and coordinate community outreach events</li><li>Identify sponsorship and partnership opportunities</li><li>Increase brand visibility within the pediatric and behavioral health community</li></ul><p>Marketing Strategy &amp; Execution</p><ul><li>Develop and implement a comprehensive marketing plan</li><li>Oversee social media, website updates, and email campaigns</li><li>Create and distribute marketing materials</li><li>Ensure consistent brand messaging</li><li>Monitor ROI of outreach and marketing initiatives</li></ul><p>Qualifications</p><ul><li>3+ years of experience in healthcare marketing, physician relations, or community outreach</li><li>Proven success building and maintaining referral networks</li><li>Strong networking and relationship-building skills</li><li>Experience organizing community events</li><li>Self-motivated and results-driven</li><li>Comfortable with frequent in-person meetings</li><li>Bachelor&rsquo;s degree in Marketing, Communications, Healthcare Administration, or related field preferred</li><li>Pediatric or behavioral health experience is a strong plus</li></ul><p>What We Offer</p><ul><li>Competitive base salary + performance incentives tied to growth</li><li>Leadership opportunity in a growing specialty practice</li><li>Meaningful work supporting children and families</li><li>Collaborative and supportive team environment</li></ul><p>This is an opportunity for a growth-minded professional to play a key role in expanding access to pediatric mental health services in our community.</p><p>Job Type: Full-time</p><p>Pay: $39,000.00 - $49,773.00 per year</p><p>Experience:</p><ul><li>Multichannel marketing: 1 year (Required)</li><li>Social media management: 1 year (Required)</li><li>SEO: 1 year (Required)</li><li>Marketing: 1 year (Required)</li></ul><p>Work Location: In person</p>

Medical Marketing Manager

Ridgeline Management Company

Ridgeline Management Company is dedicated to creating environments where moments of joy, independence, and wellness are the focus each and everyday for our residents and employees. The Sales and Marketing Director is responsible for establishing and maintaining referral sources, responding to and following up with all inquiries, tracking and maintaining accurate records for all leads. The Sales and Marketing Director is responsible for successful sales closing resulting in new move-ins to increase and/or maintain budgeted occupancy.
<br><br>
1. The Community Relations Director must be self-motivated, highly-organized, and professional. They must demonstrate sound judgement and discretion on a consistent basis and uphold the company's mission statement.
<br>2. Achievement of occupancy goals.
<br>3. Coordinates internal and external marketing activities.
<br>4. Updates and maintains the lead tracking system on a daily basis.
<br><br>
5. Train community leadership and other staff on inquiries, tours and the move-in process.
<br>6. Displays mature behavior and attitude in speech and action; demonstrates consistently pleasant demeanor, tone of voice, supports the mission statement and approach to care used by the community.
<br>7. Perform all marketing activities including public relations efforts, prospective resident generation, prospective resident follow-up, direct sales, and sales monitoring, fully utilize lead tracking software, and social media updates including monitoring/responses.
<br><br>
8. Works in conjunction with the Health Services Director for timely assessments for resident move in.
<br><br>
9. Perform any additional job duties as assigned while completing all assigned duties, which may change from time to time according to resident needs, staffing levels, working circumstances, and home office directives.

Community Relations Director

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
<br>
<br>
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br>
<br>
You will lead AWS Infrastructure's community engagement strategy across Ohio and other Midwestern states serving as an Issues and Crisis subject matter expert to support the building of relationships with local stakeholders and organizations to create positive impact while supporting AWS's regional growth. This role requires deep issues and crisis management and corporate experience, strategic thinking, and the ability to represent AWS effectively in community settings.<br>
<br>
As the Community Affairs Manager for AWS Infrastructure in the region, you will be a key leader in the area for community issues and sentiment and implement community engagement strategies that support AWS's infrastructure in the region. You will serve as AWS's representative to local communities, building relationships with key stakeholders understand their needs and collaborate on impactful partnership.
<br>
<br>
The ideal candidate brings experience working within corporate structures and community affairs with expert level experience on issues management. You should demonstrate the ability to write and speak effectively for audiences of varying sizes, think strategically while maintaining attention to detail, and work effectively with cross-functional teams. Success in this role requires self-awareness, autonomy, and alignment with Amazon Leadership Principles, particularly Think Big, Bias for Action, Earn Trust, and Ownership. You must be comfortable having difficult conversations with community members while achieving productive outcomes, and know when to escalate matters to leadership.<br>
<br>
This role requires travel (approximately 25% of time) throughout the region, with a base location in Columbus, Ohio.<br>
<br>
Key job responsibilities<br>
<ul><li>Strategic Community Engagement: Serve as the issues expert for the region, lead community assessment for new infrastructure sites, identify potential risks, and develop engagement plans to proactively address community concerns while supporting AWS's data center infrastructure.</li><li>Stakeholder Relationship Management: Build and maintain strong relationships with external stakeholders including community leaders, and local officials, representing AWS Infrastructure in public meetings and forums.</li></ul><br>
<ul><li>Communication and Advocacy: Utilize multiple communication channels to promote community initiatives both internally and externally, including handling difficult conversations with community members to achieve productive outcomes.</li><li>Impact Measurement: Capture and analyze data to demonstrate the quantified and qualified impact of community engagement initiatives, track metrics, and communicate results to internal and external stakeholders.</li></ul><br>
About the team<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
<br>
Diverse Experiences<br>
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.<br>
<br>
Work/Life Balance<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.<br>
<br>
Inclusive Team Culture<br>
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>
<br>
Mentorship and Career Growth<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>
<br>
The InCommunities team is spread across the Americas, delivering strategic community engagement through four core pillars: STEM education, Upskilling/Career Awareness, Sustainability initiatives, and Hyperlocal community programs. Our team creates meaningful connections with communities where data centers exist, building positive relationships and driving social impact through our pillars and local partnerships.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>10+ years of public policy, government relations, community relations, public affairs, or corporate social responsibility experience</li><li>8 or more years experience supporting infrastructure projects</li><li>6 or more years experience in issues management</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units</li><li>Experience communicating to a diverse, global audience</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, OH, COLUMBUS - 143,700.00 - 194,400.00 USD annually</div><p></p>

Community Engagement Manager, AWS InCommunities

City of Cincinnati

<div><div><div><h2 class="jobSectionHeader"><b>General Statement of Duties</b></h2></div><br>
<div><p><br>
This employee assists the appointing authority in managing public relations and provides support to the appointing authority in all areas of the Public Information Office. The incumbent directs the work assignments and projects of employees within the division and assigns, reviews, and participates in the work of staff responsible for assigned division. The incumbent ensures work quality, adherence to established policies and procedures, and the more technical and complex tasks relative to the assigned area of responsibility.</p><p><br>
The Division Manager is responsible for developing and issuing official Department statements, creating content, and producing marketing materials for various public platforms. This role plays a critical part in shaping the Department&rsquo;s public image and ensuring clear, accurate communication with the community.</p><p><b>
Key Responsibilities</b></p><ul><li><b>
Media &amp; Communications:</b> Draft and distribute official statements, press releases, and other public communications.</li><li><b>
Content Creation:</b> Develop engaging content for social media, websites, and other public-facing platforms.</li><li><b>
Event Coordination:</b> Organize and manage public events, outreach programs, and community engagement initiatives.</li><li><b>
Community Relations:</b> Build and maintain positive relationships with external stakeholders, community organizations, and the public.</li><li><b>
Crisis Management:</b> Lead all aspects of crisis communication, including developing written plans and executing communication strategies during emergencies.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications (KSAs)</b></h2></div><br>
<div><p><br>
(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)</p><div><br>
</div><div><b>
Knowledge of:</b></div><div>
Appropriate city, state, and federal laws, regulations, and procedures.</div><div>
Civil Service Rules and Human Resources Policies and Procedures.</div><div>
Management principles regarding program evaluation, staffing requirements, tables of organization, and administrative analyses.</div><div>
Principles of supervision, training, and performance evaluation.</div><div>
Principles and procedures of research, data collection, and report preparation.</div><div>
Modern and complex principles and practices of human resource management.</div><div>
Pertinent federal, state, and local laws, codes, and regulations.</div><div>
Structure of City government, City administration, and City services for the public.</div><div>
Standard English grammar, usage and spelling; standard business correspondence formats.</div><div>
</div><div><b>
Skill to:</b></div><div>
Operate appropriate computer equipment; use properly all related hardware and software.</div><div>
Operate assigned vehicle in the course of duty.</div><div>
Establish performance targets and work priorities.</div><div>
</div><div><div><b>
Ability to:</b></div></div><div>
Implement and maintain positive employee relations.</div><div>
Promote and maintain highest integrity throughout all personnel.</div><div>
Analyze and manage effective EEO/AA programs.</div><div>
Select, supervise, train, and evaluate subordinate staff.</div><div>
Process information with a high degree of attention to detail.</div><div>
Develop timelines for day-to-day activities that contain milestones and deadlines for critical activities and projects</div><div>
Interpret and explain City policies and procedures.</div><div>
Prepare clear and concise reports; present oral reports.</div><div>
Communicate clearly and concisely, both orally and in writing.</div><div>
Establish and maintain effective working relationships with those contacted in the course of work including City officials and the general public.</div><div>
Use a personal computer in performance of job duties.</div><div>
Perform statistical analyses.</div><div>
Plan complex work processes and procedures for self and others to follow.</div><div>
Conduct meetings and hearings as appropriate.</div><div>
Conduct interviews; conduct training programs; conduct negotiations as assigned.</div><div>
Utilize a human resources information system</div>
Utilize Microsoft Office Suite.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Required Education and Experience</b></h2></div>
<p></p><div><div>A Bachelor's Degree in Business Administration, Public Administration, or area of operational expertise (i.e., Communications, Marketing, Public Relations, Journalism) is required. A Master's degree in the aforementioned or operational areas is strongly preferred. Five years of experience in business management at the supervisory level with a primary focus in strategic human resource management, project management, or change management is required. Relevant experience may be substituted for education and education may be substitute for relevant work experience.<br>
<div><b>
OTHER REQUIREMENTS</b></div><div>
Must have a valid Driver's License.</div><div>
Must be an excellent communicator and team builder.</div><div>
Must be able to work irregular hours, irregular workweek and\or weekends.</div><br>
<b>
DESIRED QUALIFICATIONS</b></div>
Proven experience in public relations, communications, or a related field.<br>
Strong organizational skills with the ability to manage multiple projects and deadlines.<br>
Excellent written and verbal communication abilities.<br>
Experience in event planning and community outreach.<br>
Ability to develop and implement crisis communication plans.<p><b>
MILITARY EDUCATION &amp; EXPERIENCE EVALUATION</b></p><div>
Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.</div><p><b>
PLEASE NOTE: YOUR APPLICATION WILL NOT BE CONSIDERED</b></p><p><b>
IF YOUR RESUME </b><b><i>AND</i></b><b> TRANSCRIPT(S) ARE NOT ATTACHED.
</b></p></div><p></p><div><h2 class="jobSectionHeader"><b>Working and Physical Conditions</b></h2></div><br>
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<b>Environmental Conditions:</b> Must be able to manage indoor and outdoor environments; exposure to office computer screens; exposure to extremes in weather conditions; work with machinery, around moving vehicles; work on slippery or uneven surfaces; exposure to dust, safely manage toxic chemicals and inclement weather conditions.</p><div><br>
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Physical Conditions:</b> These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.</div></div></div></div><p></p>
<br><p></p><div><div><div><p><b>The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting.</b><br>
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The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units.<br>
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The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques.<br>
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<b>Equal Employment Opportunity</b><br>
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The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.</p><p><b>Holidays</b></p><p>The City of Cincinnati has 11 paid holidays annually that include:<br>
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New Year's Day<br>
Martin Luther King Day<br>
President's Day<br>
Memorial Day<br>
Juneteenth<br>
Independence Day<br>
Labor Day<br>
Veterans' Day<br>
Thanksgiving Day<br>
Day after Thanksgiving<br>
Christmas<br>
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<b>Health Insurance</b><br>
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The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan.<br>
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Eligible dependents include:</p><p>Legal Spouse or Equal Partner<br>
Child (natural child, adopted child, and/or child who the group has determined is covered under a &quot;Qualified Medical Child Support Order&quot;)<br>
Step-child<br>
Child for whom the employee or employee's spouse/equal partner is a legal guardian<br>
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<b>Basic Life Insurance</b><br>
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A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.<br>
 </p><p><b>Supplemental Life, Long Term Disability, Accident &amp; Critical Illness Insurance</b></p><p>Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.<br>
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<b>Flexible Benefits Plans</b></p><p><i>Healthcare Flex Spending Account</i><br>
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City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members. </p><p><i>Dependent Care Flex Spending Account</i><br>
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City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses.</p><p><i>Transportation Expense Reimbursement Account</i><br>
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City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount.</p><p><b>Healthy Lifestyles Program</b></p><p>City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses.</p><p><b>Integrated Health Reimbursement Arrangement (HRA)</b></p><p>This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan.</p><p> <br>
<b>Retirement Plan</b><br>
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The City provides a defined benefit pension plan for part-time and full-time<b> </b>employees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police &amp; Fire; Police Recruits; and Rehired Ohio Police &amp; Fire Retirees.</p><p> </p><p><b>Deferred Compensation</b><br>
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As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts.</p></div></div></div><p></p>

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