community service manager

Morgan Properties

Join Our Team as a Community Manager – Support Operations, Build Community, and Drive Resident Experience!
<br>Are you highly organized, detail-oriented, and motivated by keeping operations running smoothly? Morgan Properties is seeking a Community Manager to play a key role in executing daily operations, supporting resident experience, and ensuring community standards are consistently met.
<br>In this role, you will be responsible for owning key operational processes, managing administrative processes, and partnering with your Area Community Manager to ensure priorities are executed effectively across the community.
<br><br>
<b>What You Can Expect from Us:</b><br>
<b>Excellent Pay:</b> $63,000-$65,000 / year
<br>20% Apartment Rental Discount
<br>$300 Morgan Essentials – paid quarterly
<br>Renewal Commissions
<br>Medical, Dental & Vision Insurance
<br>401(k) with Company Match
<br>Generous PTO + 10 Holidays + Sick Leave
<br><br>
<b>What You’ll Do:</b><br>
Resident Engagement & Leasing
<br>Resolve complex resident concerns, including legal matters, with professionalism and sound judgment
<br><b>Manage the full resident lifecycle:</b> applications, move-ins/move-outs, lease renewals, and retention efforts
<br>Support leasing activity and ensure a consistent experience for prospective and current residents
<br>Operations & Financial Administration
<br>Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met
<br>Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness
<br>Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals
<br>Follow established processes and escalate issues when additional support or direction is needed
<br>Collaboration & Execution
<br>Partner closely with the Area Community Manager to execute operational priorities and community initiatives
<br>Coordinate with on-site teams and support partners to ensure tasks are completed efficiently and on time
<br>Maintain organization across competing priorities, ensuring follow-through and attention to detail
<br>Contribute to a professional, service-driven environment through reliable execution and communication
<br><br>
<b>What We Expect from You:</b><br>
Experience in property management or customer service management preferred
<br>Strong organizational skills with the ability to manage multiple priorities and follow through on tasks
<br>High attention to detail and ability to manage processes with accuracy
<br>Customer service mindset with strong problem-solving ability
<br>Comfort working cross-functionally in a support or coordination role
<br>Valid driver’s license
<br>Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.

Community Manager

M Shapiro Real Estate Group

<div>Position Description: Community Manager MH
<div></div><div>M Shapiro Real Estate</div><div></div><div><br>
</div><div>
We are a growing Property Management Company seeking to fill the position of a Property Manager for a Manufactured Home Community in Henderson NC. The ideal candidate is a detailed, energetic, self-starter who has excellent sales and customer service skills. Candidates represent the face of the community and as such should be very dependable, organized and strong in resident relations. Experience with manufactured home communities is required.</div><div></div><div><br>
</div><div>
JOB DUTIES
</div><ul><li>Ensure residents receive the highest levels of service consistent with the company&rsquo;s Customer Service philosophy.
</li><li>Handle and resolve resident/customer service issues in a timely and professional manner.
</li><li>Maintain properties to ensure they always look their best.
</li><li>Develop a marketing strategy and maintain effective advertising to attract prospective residents to the community.
</li><li>Market model, pre-owned, and brokered homes for sale.
</li><li>Coordinate and manage the Rental, Lease with Option, Lease to Own including repairs, leasing, sales, refurbishments, closings, and follow-up.
</li><li>Meet or exceed home sales and leasing budgets.
</li><li>Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts.
</li><li>Oversee the eviction process for your community with the assistance of your Regional Manager.
</li><li>Monitor and manage monthly operating budgets and prepare monthly reports on P &amp; L variances.
</li><li>Oversee capital expenditure improvements.
</li><li>Other duties and projects as assigned.</li></ul><div><br>
</div><div>
REQUIREMENTS
</div><div>As a Community Manager, you must have a strong business mindset together with the ability to place the highest priority on customer service. Strong organizational, time management and leadership skills are a vital part of your role.
</div><ul><li>High school diploma or GED; Bachelor&rsquo;s degree in Real Estate, Hospitality or Business, a plus.
</li><li>Minimum of 2 years property management experience including 2 years of supervisory experience.
</li><li>Prior sales and leasing experience.
</li><li>General knowledge of repair and maintenance duties.
</li><li>Solid negotiation skills.
</li><li>Ability to thrive in a fast-paced environment.
</li><li>Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law.
</li><li>Computer proficiency, including the internet and Microsoft Office Suite; experience using Rent Manager, preferred.
</li><li>Flexibility to respond to community needs during non-business hours.
</li><li>The requirements of this position are subject to change at any time.</li></ul></div><div></div>

Portico Property Management

<div><div>Portico has an amazing opportunity to join our team as a <b>Community Manager! </b>This position will be based at our apartment community, <b>Digit 1919, in Dallas, TX.</b><br>
</div><div><b>Job Summary</b><br>
The Community Manager oversees all operational, financial, and customer service aspects of the property. This role leads the on-site team to achieve high levels of occupancy, resident satisfaction, and financial performance while maintaining compliance with company policies and objectives.<br>
<br>
<b>Key Responsibilities</b></div>
<div></div><div><b>Leadership &amp; Team Development</b></div>
<ul><li>Recruit, hire, train, and develop all on-site team members.</li>
<li>Conduct regular team meetings, performance reviews, and ongoing coaching.</li>
<li>Ensure compliance with company policies, professional appearance, and customer service standards.</li>
<li>Motivate the team through recognition, feedback, and incentive programs.</li>
</ul><div><b>Financial Management</b></div>
<ul><li>Prepare and manage the annual operating budget and business plan.</li>
<li>Oversee rent collection, accounts receivable, and accounts payable to ensure accuracy and timeliness.</li>
<li>Monitor financial statements, control expenses, and participate in monthly financial reviews.</li>
<li>Approve invoices, maintain vendor relationships, and ensure adherence to budget goals.</li>
</ul><div><b>Leasing &amp; Marketing</b></div>
<ul><li>Direct all leasing activities to meet occupancy and revenue goals.</li>
<li>Oversee prospect management, leasing processes, renewals, and move-ins/move-outs.</li>
<li>Maintain market knowledge through regular competitor analysis and market surveys.</li>
<li>Partner with marketing to execute community outreach, advertising, and resident events.</li>
</ul><div><b>Maintenance &amp; Property Operations</b></div>
<ul><li>Supervise maintenance operations with the Maintenance Supervisor.</li>
<li>Ensure timely completion of service requests, make-readies, and preventive maintenance programs.</li>
<li>Maintain high curb appeal standards and oversee capital projects and vendor contracts.</li>
<li>Enforce safety procedures and ensure regulatory compliance.</li>
</ul><div><b>Resident Relations &amp; Retention</b></div>
<ul><li>Foster positive resident relationships through exceptional customer service and timely communication.</li>
<li>Manage renewal strategies, resident events, and retention programs.</li>
<li>Respond promptly to complaints, conflicts, and emergency situations.</li>
<li>Promote community policies and maintain resident satisfaction standards.</li>
</ul><div><b>Administration &amp; Reporting</b></div>
<ul><li>Ensure timely and accurate data entry in property management systems (e.g., OneSite, Yardi).</li>
<li>Maintain organized filing systems and submit all reports and documentation on schedule.</li>
<li>Collaborate effectively with corporate staff, vendors, and sister communities.</li>
</ul><div><b>Qualifications</b></div>
<ul><li><b>Experience:</b> 2&ndash;4 years of progressive property management experience; prior Community or Assistant Community Manager experience preferred.</li>
<li><b>Education:</b> Bachelor&rsquo;s degree preferred or equivalent experience.</li>
<li><b>Software:</b> Proficiency in Microsoft Office; experience with OneSite, Yardi, or similar systems.</li>
</ul><div><b>Skills &amp; Competencies</b></div>
<ul><li>Strong leadership and team management abilities.</li>
<li>Excellent communication, negotiation, and problem-solving skills.</li>
<li>Highly organized, detail-oriented, and able to prioritize in a fast-paced environment.</li>
<li>Financial acumen and comfort interpreting budgets and reports.</li>
<li>Composure under pressure and commitment to customer service excellence.</li>
</ul><div><b>Physical &amp; Work Requirements</b></div>
<ul><li>Ability to stand, walk, climb stairs, and lift up to 30 lbs.</li>
<li>Work may include outdoor environments and occasional extended hours.</li>
<li>May require travel for meetings or training.</li>
<li>Pet-friendly community exposure possible.</li>
</ul>
<div><br>
<i>Our Company is an equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.</i></div></div>

Premier Community Association Management

<p>Portfolio ManagerCompany: Premier Community Association Management</p><p>Location: Lewes, DE</p><p>Position Type: Full-time</p><p>About Premier Community Association Management: Premier Community Association Management is a leading community management company specializing in the management of community associations. With a commitment to excellence and customer satisfaction, we provide comprehensive management services to homeowner associations.</p><p>Job Description: We are seeking a dedicated and experienced Portfolio Manager to join our team in Lewes, DE. The Portfolio Manager will be responsible for overseeing a portfolio of community associations, ensuring efficient operations, financial stability, and superior customer service.</p><p>Responsibilities:</p><p>- Serve as the primary point of contact for a portfolio of community associations.</p><p>- Develop and maintain positive relationships with board members, homeowners, and vendors.</p><p>- Coordinate and attend regular board meetings, annual meetings, and other community events.</p><p>-Prepare and present financial reports, budgets, and proposals to board members.</p><p>-Oversee day-to-day operations, including maintenance, repairs, and vendor contracts.</p><p>-Enforce community rules and regulations in a fair and consistent manner.</p><p>-Manage delinquencies, collections, and legal matters in accordance with association policies.</p><p>-Monitor property values and recommend strategies to enhance community value.Stay informed about industry trends, best practices, and regulatory changes.</p><p>-Collaborate with other team members to share knowledge and resources.</p><p>Qualifications:</p><p>3+ years of experience in community association management or related field.(preferred)</p><p>Strong understanding of property management principles, financial management, and legal compliance.</p><p>Excellent communication, interpersonal, and negotiation skills.</p><p>Ability to prioritize tasks, meet deadlines, and work independently.</p><p>Proficiency in Microsoft Office Suite and property management software.</p><p>CMCA (Certified Manager of Community Associations) or other industry certifications (preferred).</p><p>Valid driver's license and reliable transportation.</p><p>Benefits:</p><p>Competitive salary commensurate with experience.</p><p>Comprehensive benefits package including health insurance, and paid time off.</p><p>Opportunities for professional development and career advancement.</p><p>Supportive and collaborative work environment with a focus on employee satisfaction and work-life balance.</p><p>Premier Community Association Management is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.</p><p>Job Type: Full-time</p><p>Pay: $45,000.00 - $62,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Mill Creek Residential

<p>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.<br/></p><p>The Community Manager for single family rentals drives financial performance, operational and leasing excellence, and delivers outstanding customer service at one or more communities. Provides leadership and management for the community operations and maintenance teams. This position is responsible for setting performance standards and coaching, developing, and empowering associates towards achievement of desired business outcome.<br/></p><p>Reports to: Vice President/Regional/Senior Community Manager has primary authority and works with the Community Manager to determine the exact "day-to-day" duties. Decisions will take into account the Community Manager’s skills, experience, career goals, and how the individual best fits the working requirements of the community.<br/></p><p>Essential Functions/Responsibilities<br/></p><p>Financial Performance<br/></p><ul><li>Manage financial aspects of operations for the assigned community (or communities) that contribute to the business goals.</li><li>Develop, implement, and monitor programs to maximize revenue, maintain expense control, and increase value</li><li>Oversee pricing and occupancy strategies</li><li>Assist in preparation of community budget</li><li>Provide thorough and strategic monthly reforecast, monthly operating report, and executive summary of operations</li><li>Review and approve, or submit for approval, all contracts within the limits defined by MCR budget authority levels</li><li>Anticipate and communicate significant departures from the budget immediately and in accordance with the company policy and standards</li><li>Partner with community Service Manager to review and recommend capital improvements and capital programs for expense reduction</li><li>Address and complete all other duties as assigned</li></ul><p>Sales and Marketing<br/></p><ul><li>Oversee sales, lease renewals, move-in and move-out process</li><li>Oversee administration and completion of the resident renewal program, move-in and move out process</li><li>Maintain accurate and in-depth knowledge of community inventory, pricing and availability as well as general knowledge of competitors</li><li>Foster a thorough understanding of the community’s competitive environment in a submarket and adjust operating strategy accordingly</li><li>Participate in Revenue Management calls when applicable</li><li>Address and complete all other duties as assigned</li></ul><p>Operating Standards<br/></p><ul><li>Ensure community (communities) maintain brand standards including property presentation, marketing, office and model appearance and associate appearance. Inspect what you expect.</li><li>Review and analyze operations reports to track community performance and understand the impact of local economic conditions on community operations</li><li>Ensure community is compliant with all applicable MCR and Partner (where applicable) procedures and all federal, state and local laws, specifically Fair Housing regulations at the community level</li><li>Partnering with Service Manager, recommend capital improvements for community</li><li>Manage contracts with 3rd party service providers</li><li>Address and complete all other duties as assigned</li><li>Partner with construction teams for acceptance walks and complete transition and handoff of home process as they are delivered on new development communities</li></ul><p>Associate Management and Development<br/></p><ul><li>Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations</li><li>Empower, engage and develop associates to achieve great performance and desired business outcomes.</li><li>Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members</li><li>Manage performance of subordinates. Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates</li><li>Support associate development. Provide targeted training and growth opportunities</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto</li><li>Address and complete all other duties as assigned</li></ul><p>Education and/or Experience<br/></p><ul><li>High School diploma or equivalent (GED), Bachelor’s degree or related experience preferred</li><li>3-5 years of multi-family, single family rental, built to rent, or related property management experience or equivalent experience</li><li>2 years supervisory experience</li><li>Commitment to, and passion for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li></ul><p>Skills/Specialized Knowledge<br/></p><ul><li>Manage community performance including financial performance, customer service, sales, communications, marketing, negotiation, crisis management and staffing</li><li>Analyze data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation and effective expense management</li><li>Ability to set clear objectives and define success for individuals and the team. Establish team accountability and lead team to achieve desired business outcomes</li><li>Supervise subordinates and provide feedback and coaching resulting in improved performance</li><li>Exercise professional judgment to take ownership of and resolve issues and problems with residents and associates diplomatically and without becoming adversarial and losing your temper</li><li>Ability to clearly communicate, speak, read and write in English as demonstrated by clear and concise written and verbal communication</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><p>About the Benefits of joining the Mill Creek Team<br/></p><p>Competitive compensation<br/></p><p>Comprehensive medical, dental and vision<br/></p><p>Employer sponsored short and long term disability, Life and ADD insurance<br/></p><p>401k with employer matching<br/></p><p>Paid time off benefits: Vacation, Sick, Holidays<br/></p><p>Mill Creek is an Equal Opportunity Employer<br/>Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!<br/></p>

Community Manager - SFR-Amavi Brier Creek

Gran Incorporated

<p><b>Community Manager &ndash; North Country Manor</b></p><p>North Country Manor is seeking an experienced and motivated Community Manager to oversee our 126-unit apartment community in Bothell, Washington.</p><p>We are looking for a strong leader who is organized, proactive, team-oriented, and takes pride in maintaining a successful community for both residents and the team. This position works closely with an onsite leasing agent and maintenance team to oversee daily operations, apartment turns, resident retention, and overall property performance.</p><p><b>Responsibilities:</b></p><ul><li>Manage daily operations of the community</li><li>Lead and support the onsite leasing and maintenance teams</li><li>Coordinate apartment turns and rent readiness</li><li>Work alongside the maintenance lead to coordinate projects and property upkeep</li><li>Support leasing performance, marketing efforts, move-ins, and renewals</li><li>Manage resident retention, renewals, and administrative operations including invoice processing</li><li>Walk the property and vacant apartments regularly</li><li>Complete move-out inspections and the move-out process</li><li>Maintain strong resident communication and customer service</li><li>Ensure Fair Housing compliance and company policies</li></ul><p><b>Qualifications:</b></p><ul><li>Previous multifamily property management experience required</li><li>Strong leadership, organizational, and communication skills</li><li>Experience working with maintenance teams and coordinating apartment turns</li><li>Fair Housing knowledge required</li><li>AppFolio experience is a plus, but not required</li><li>High-school diploma or equivalent required</li><li>We encourage bilingual candidates to apply.</li><li>Reliable transportation, valid driver&rsquo;s license, and proof of insurance required</li></ul><p><b>Compensation &amp; Benefits:</b></p><ul><li>$60,000&ndash;$70,000 DOE</li><li>40% housing discount based on market rent</li><li>Renewal and Move-in bonuses</li><li>Medical, Dental, Vision Benefits</li><li>Paid vacation, sick leave, and holidays</li><li>Position is not normally on call</li></ul><p>We are looking for someone seeking a long-term opportunity who leads by example and takes pride in their community.</p><p>Please submit your resume for consideration.</p><p>Pay: $60,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

KETTLER

<div>Overview:
<div>
KETTLER currently has an opening for a Community Manager at Park Kennedy, an apartment community located in Washington, DC. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you!</div><div></div><div><br>
The Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.</div>
Responsibilities:
<ul><li>Managing administration of property operations and leasing office.</li><li>
Monitoring the financial operations and achieving budgeted NOI.</li><li>
Providing a quality living environment for residents and positive work environment for team members.</li><li>
Hiring and supervising all on-site staff, including maintenance staff.</li><li>
Ensuring that all apartments and property grounds are maintained at company standards.</li><li>
Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.</li><li>
Contribute to achievement of team goals, leasing benchmarks, and resident retention.</li><li>
Support outreach initiatives that effectively market/promote the property.</li><li>
Understand the current sub-market and mentor others to ensure their comprehension.</li><li>
Lead by example to help maintain a high-performing, customer-focused team.</li><li>
Contribute to resident satisfaction and the achievement of property goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>4+ years&rsquo; experience in the property management field.</li><li>
2+ years&rsquo; supervisory experience.</li><li>
High School Diploma, Bachelor&rsquo;s Degree preferred.</li><li>
Computer Proficiency and knowledge of Microsoft Office Suite.</li><li>
Demonstrated Leadership ability and proven track record of success with the leasing process.</li><li>
Must be able to work on the weekends.</li><li>
Experience with property management software.</li><li>
Must be able to walk apartments and grounds, including steps and climbing stairs.</li><li>
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.</li><li>
Strong financial analysis, budgeting, and P&amp;L management skills.</li><li>
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.</li><li>
Experience with unit and common area renovations.</li><li>
DC Property Manager Licence must be obtained with 90 days of hire.</li></ul></div>

Search 10000+ Community service manager jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 community service manager jobs Near Me

Community Manager

Community Manager

Community Manager

Community Manager

Community Manager - SFR-Amavi Brier Creek

Community Manager

Community Manager