community service manager

The Ardizzone Group

Apartment Community ManagerAre you excited by the idea of working for a growing company with a thriving culture? Do you enjoy working collaboratively on a close-knit team? The Ardizzone Group is looking for an amazing Community Manager to join our team in Greenwood!Who we are:The Ardizzone Group (TAG) owns and operates more than 5,700 apartment homes in Indianapolis, Indiana. Since the beginning, we have put people at the front of every decision we make. It is our duty to create a superior living experience for the residents of the communities we own and manage, while also making the greater community a better place to live. TAG prides itself on creating an environment filled with company spirit, integrity, warmth and friendliness. Happy customers paired with great employees will lead the way towards our vision of owning and operating 10,000 homes within the U.S.What we offer:&middot; Competitive Pay&middot; Quarterly and Annual Bonus Structure&middot; Resident Retention Bonus Program&middot; Leasing and Renewal Commissions&middot; Free Onsite Housing&middot; Generous Company Match 401(k) Program&middot; Paid Vacation and Sick Time&middot; Comprehensive Group Medical, Dental, &amp; Vision Insurance Available&middot; $50,000 Life Insurance &ndash; Fully Funded by Ardizzone&middot; Long-Term Disability Insurance &ndash; Fully Funded by Ardizzone&middot; Group Supplemental Life Insurance and Short-Term Disability Insurance Available&middot; Employee Assistance Program&middot; Flexible Spending Account&middot; Unrivaled Sales Training PlatformAs a Community Manager, you will work on a team with a proven track record of managing our assets while delivering exceptional performance and results. We ensure that our teams have the necessary resources and guidance to successfully execute our vision.Job Summary:The community manager is fully accountable for all property operations. The purpose of your position is to effectively coordinate the development, talent and activities of on-site employees along with available company resources in order to meet your primary objective of increasing revenue and controlling expenses.Role and Responsibilities:&middot; Represents the Company in a professional manner at all times. Consistently maintains a professional and positive attitude when dealing with residents, coworkers and the general public.&middot; Assumes responsibility for supervising staff and managing the property&middot; Inspects property and grounds on a daily basis, coordinating service as needed&middot; Physically inspect units, common areas, and overall property condition as needed&middot; Responsible for office opening on schedule, condition of office and model homes&middot; Ensures that rents are collected and posted in a timely manner&middot; Regularly reviews Accounts Receivable and directs the Assistant Community Manager as needed&middot; Ensures that invoices are entered accurately and timely&middot; Utilizes OPS Technology to facilitate purchase orders&middot; Ability to understand and explain legal documents (i.e. leases and addenda).&middot; Ensures lease files are complete, uploaded to OneSite, and are being executed properly&middot; Ensures updates of all daily activities are entered into OneSite&middot; Participates in annual budgeting process&middot; Participates in monthly financial reviews hosted by top-level management&middot; Maintains up-to-date knowledge of market and competitive properties and provides feedback to top-level management&middot; Regularly communicates with Director of Revenue &amp; Leasing Optimization to increase Net Rental Income&middot; Oversees leasing activity - ensures that follow up standards are being met and appropriate information is being entered into Lead 2 Lease&middot; Provides leasing staff with coaching and training on how to build value and present product&middot; Reviews notices to vacate to determine cause of move-outs. Identifies problem areas and develops improvement plans.&middot; Actively manages customer satisfaction and improves resident retention&middot; Plans and attends resident social functions and activities&middot; Regularly hosts team meetings to focus on short-term and long-term property goals&middot; Monitors daily progress on all property work orders and supervises the execution by working closely with the Service Manager&middot; Oversees the progress of the Make Ready Schedule to ensure homes are ready for move-in&middot; Makes periodic inspections of move-ins and move-outs to ensure company standards are being met&middot; Maintains constant contact with vendors/contractors concerning work scheduling, billings, and relations&middot; Works with human resources for recruiting, hiring, training, &amp; disciplinary action to achieve property and company goals&middot; Ensures employees are in compliance with fair housing laws&middot; Resolves tenant complaints appropriately and timelyQualifications:&middot; 1 year of experience in a property management role&middot; 1 year of experience in a supervisory role&middot; An unwavering commitment to the highest level of professionalism and integrity&middot; A customer-focused mentality&middot; The ability to effectively communicate with, motivate, and lead team members&middot; The ability to coach, mentor, and train others&middot; Skilled at working with residents while maintaining company policy&middot; Effective at developing marketing strategies&middot; An understanding of income statements, budgets, general accounting, and variance analysis reportsJob Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Experience:<ul><li>Property management: 2 years (Required)</li></ul>Ability to Relocate:<ul><li>Indianapolis, IN 46227: Relocate before starting work (Required)</li></ul>Work Location: In person

Community Manager

RPM Living

<div>Overview:
<div>
At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.</div> 
<div></div>
Position Summary:
<div>
The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.</div>
Responsibilities:
<ul><li>Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, standards</li><li>
Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR</li><li>
Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs</li><li>
Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity</li><li>
Assist in budget preparation and ensure adherence to approved budgets</li><li>
Complete month-end and year-end financial reporting and provide monthly budget variance reporting within +/- 10% per line item</li><li>
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues</li><li>
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards</li><li>
Provide excellent customer service while maintaining the highest standards for resident service</li><li>
Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals</li><li>
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed</li><li>
Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship</li></ul>
Education and Experience:
<ul><li>Bachelor's degree from a four-year college or university, or 1-2 years of relevant experience; or a combination of education and experience</li><li>
3 + years of related multi-family property management experience</li><li>
Strong leadership and management skills</li><li>
Team player, professional, and effective communication skills</li><li>
Proficient in Microsoft Office Suite and property management software</li></ul>
Qualifications:
<div>
Physical Requirements:</div><ul><li>
May be required to sit for extended periods of time while working at a desk</li><li>
May be required to climb stairs</li><li>
Must be able to read documents, computer screens and data</li><li>
Must be able to hear and understand verbal communications in person and over the phone or computer</li><li>
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds</li><li>
Must be able to operate a computer, keyboard, mouse and other office equipment</li></ul><div>
Work Environment:</div><ul><li>
This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements</li><li>
The office is an open setting which may include bright lights, constant noises and distractions</li><li>
A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs</li></ul><div>
This job title is associated with Property Manager, Apartment Manager, Business Manager, and Multi-Family Manager.</div>
Company Information:
<div>
Join RPM Living and experience exceptional benefits designed to enhance your life.</div><ul><li>
Weekly pay for all associates working onsite at an apartment community 
</li><li>
Comprehensive healthcare coverage available for all full-time, regular associates 
</li><li>
Employer-paid employee assistance, mental health, and wellness programs 
</li><li>
Ancillary benefits including critical illness, hospital indemnity, and accident insurance 
</li><li>
401(k) with robust company match 
</li><li>
Opportunities for professional development, career growth, and role-based learning plans 
</li><li>
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) 
</li><li>
Paid time off plus floating holidays and volunteer days 
</li><li>
Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)</li></ul><div> 
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver&rsquo;s license is preferred; candidates without a license will be provided a liability waiver, as applicable</div><div></div><div> 
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.</div><div></div><div> 
RPM Living is an Equal Opportunity Employer.</div><div></div><div> 
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select &quot;Careers&quot; in the &quot;Choose a Topic&quot; dropdown menu.</div></div>

Yes! Communities

Want to see a glimpse into the role? Click the following link: https://www.youtube.com/watch?v=ADJusQKAc_w&list=PL5nmc89qCpMU-G3gBh70GzMkOowklcvye&index=4 Community Manager Reports To: Regional Manager About YES: Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape. Community Manager Position Overview: As a Community Manager, you play a very important leadership role not only with existing team members but with the residents of our communities as well. You will perform regular operational tasks such as collecting rent, managing supplies and marketing materials, developing the team, and protecting all company assets. In addition to this, you are also the main source of communication for the residents and will be the point person when it comes to resolving all complaints that come through your office. You must be able to make executive decisions when it comes to financial success and the overall safety and conditions of your community. Your commitment to communicating community successes and challenges with your immediate supervisor and your team members will ensure your team’s alignment with company goals and objectives. Community Manager Essential Functions: 1. Manage daily community operations, including but not limited to: evictions, collections, resident relations, maintain community budget, and protect all company assets 2. Recruit, train, manage, and develop team members. 3. Conduct consistent team meetings to reinforce expectations and facilitate employee growth 4. Manage the marketing, sale, leasing, and turn of all new, used, foreclosed, and broker homes to ensure ongoing success and high occupancy of the community 5. Develop and maintain positive relationships with vendors, cities, municipalities, and counties 6. Plan and oversee community events to help maintain a positive community environment 7. Coordinate with residents to uphold property standards 8. Travel to/attend company meetings, trainings, and conferences as requested by management. 9. Coordinate new home delivery and set-up, and request any warranty or follow-up work with manufacturers 10. Additional duties as assigned by management subject to change Community Manager Required Skills: <ul><li>Excellent oral and written communication skills</li><li>Strong conflict resolution skills</li><li>Strong leadership and decision-making skills, including management of team member performance</li><li>Proficiency in Microsoft Office and industry specific software products</li><li>Proven ability to adapt to new or unforeseen situations</li><li>Must obtain or transfer state-specific licensing within 90 days of employment (in applicable states)</li></ul>Community Manager Education and Experience: <ul><li>A valid in-state driver’s license is required</li><li>High School Diploma or equivalent is preferred</li><li>Property management or equivalent experience is preferred</li></ul>We’ve been alerted to fraudulent recruiting outreach impersonating our company. We never request payment, gift cards, or personal financial information during hiring. All legitimate roles are posted on our official website https://www.yescommunities.com/Careers and all communication will come from email with the @yescommunities.com domain. The YES Difference Competitive salary | Comprehensive health benefits | Life, long and short-term disability insurance | 401(k) with company match YES I can help * YES We are a team * YES We add value * YES We build community YES Communities is an Equal Opportunity Employer

Sun Communities

<div>$23-$24 per hour plus commissions<div><div><div><h3 class="jobSectionHeader"> 
Overview</h3>
</div><div>The Community Manager is responsible for the overall operation, financial performance, and resident satisfaction within the community. This role serves as the primary point of contact for residents and requires 24/7 on-call availability. Key responsibilities include overseeing administrative functions, marketing, leasing, and the sale of both new and pre-owned homes. The Community Manager also manages property maintenance, budgeting, team performance, and fosters strong resident relations to ensure a positive living environment.</div></div><div><div><h3 class="jobSectionHeader">
Job Duties</h3>
</div><div><ul><li>Markets models, pre-owned, and brokered homes for sale; prepares documents to list and sell homes (Essential)</li><li>
Manages the rent collection process including collecting, posting and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debts (Essential)</li><li>
Handles delinquencies and approves eviction proceedings while adhering to Sun's policies (Essential)</li><li>
Monitors, codes, and approves all invoices for operating expenses and sales-related costs (Essential)</li><li>
Resolves complaints and responds to issues in a timely manner; offers solutions consistent with guidelines (Essential)</li><li>
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.</li><li>
Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests</li><li>
Ensures compliance with federal, state, &amp; local agencies that regulate fair housing laws and community operations</li><li>
Reviews and approves/denies residency applications</li><li>
Initiates lease renewals and rent increase letters, ensuring timely distribution</li><li>
Consults with RVP to determine the best course of action in the event a situation does not have an established guideline</li><li>
Inspects and recommends purchase and renovation of used/repossessed homes</li><li>
Prepares sites for Sun Homes models; coordinates with maintenance to ensure vacant sites are prepared for move-ins</li><li>
Handles emergencies that arise onsite, ensuring adherence to standard procedures</li><li>
Ensures compliance of safety policies; completes incident reports in a timely manner</li><li>
Ensures that community appearance is maintained to Sun's curb appeal standards</li><li>
Assists with preparation of budgets; provides accurate data to assist in CapEx and expansion needs</li><li>
Reports deficiencies that would adversely affect the operation of the community</li><li>
Reviews and compiles property accounting reports for the Accounting team</li><li>
All other duties as assigned</li></ul></div></div><div><div><h3 class="jobSectionHeader">
Requirements</h3>
</div><div><ul><li>High School Diploma or GED (Required)</li><li>
Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)</li><li>
2 years in property management experience, including 2 years of supervisory experience (Required)</li><li>
6 months in prior sales and leasing experience (Required)</li><li>
6 months in previous experience using NetSuite (Preferred)</li><li>
General knowledge of maintenance</li><li>
Demonstrated leadership abilities</li><li>
Strong organizational skills</li><li>
Excellent verbal and written communication skills</li><li>
Solid negotiation skills</li><li>
Ability to thrive in a fast-paced environment</li><li>
Working knowledge of basic accounting principles</li><li>
Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law</li><li>
Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internet</li><li>
Flexibility to respond to community needs during non-business hours</li><li>
Ability to live on-site within the community (housing provided)</li><li>
Must have a valid driver's license</li></ul></div></div></div>
REWARDING BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.<ul><li>
Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family</li><li>
Comprehensive Dental Plan</li><li>
Vision Plan</li><li>
Voluntary Health and Dependent Care Reimbursement Accounts</li><li>
Life and Accidental Death and Dismemberment Insurance</li><li>
Short and Long-Term Disability Coverage</li><li>
401(k) Plan with Sun matching contribution</li><li>
Paid Parental Leave</li><li>
Employee Assistance Program</li><li>
Identity Theft Insurance</li><li>
Legal Assistance Plan</li><li>
Pet Insurance</li><li>
Tuition Reimbursement program providing financial support to team members who further their formal education</li><li>
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation</li><li>
Team Member Perks &amp; Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more</li><li>
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty</li></ul></div>

Asset Living

<div>Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
Community Manager
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/Experience 
<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $75000 per year to $80000 per year 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $80000 per year to $85000 per year 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $75000 per year to $84000 per year 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

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