community service manager

Royal American Management, Inc.

<div>At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us.
Job Summary:
Under the direct supervision of the Regional Manager and/or Area Manager, the Community Manager is responsible for full oversight of their assigned property and providing leadership and direction to associates at assigned property. They mentor and ensure all associates support the corporate mission and understand their role in achieving these established goals. The Community Manager supports and coaches associates to enhance individual performance and provide excellent customer service to residents.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
<ul><li>Full oversight of assigned property</li><li>
Supervise and provide training to community associates</li><li>
Evaluate associates performance, including the completion of annual performance reviews</li><li>
Counsel underperforming associates and provide constructive feedback to improve performance</li><li>
Create positive, welcoming, supportive environment for residents, visitors, and community associates
</li><li>Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria</li><li>
Maintain knowledge and awareness of market conditions affecting leasing and operations</li><li>
Develop and execute effective marketing and advertising campaigns for apartment leasing
</li><li>Assist with development and implementation of resident services programming</li><li>
Maintain sound rent collection procedures, including following up with delinquent accounts</li><li>
Deliver rent deposits to bank and submit relevant documentation</li><li>
Oversee security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns</li><li>
Maintain familiarity with all procedures and requirements for accounts payable</li><li>
Participate in the preparation of the annual operating budget, and work with the Regional Manager to maintain budgetary guidelines</li><li>
Monitor landlord-tenant relations and mediate disputes when necessary</li><li>
Utilize maintenance software program to enter in and track service request, and regularly review maintenance reports</li><li>
Conduct walk-through and follow up for vendors work on site</li><li>
Inspect apartments for move in condition and turn over status</li><li>
Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained</li><li>
Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed</li></ul>
Knowledge, Skills and Abilities (KSAs):<ul><li>
Ability to perform all functions of an Assistant Community Manager</li><li>
Strong leadership skills, communication skills, and decision-making abilities. Must be able to motivate portfolio and team members to accomplish company goals and expectations
</li><li>Requires the ability to perform and handle interruptions in a rapidly changing, multi-tasking environment in an appropriate manner
</li><li>Work requires high attention and mental demands including the ability to prioritize and process information with accuracy and clarity</li><li>
Sound understanding of progressive multi-family management and operations as it relates to management of assets, personnel management, office operations, budgeting and planning</li><li>
Must be able to provide excellent customer service and effectively and professionally communicate in e-mail, by phone, or in person during the course of the workday</li><li>
High degree of creativity, coupled with sound business judgment</li><li>
An aggressive self-starter, yet diplomatic to effectuate positive relations with subordinates and peers. Performance oriented and highly motivated to produce results.</li><li>
Computer literacy</li><li>
Excellent written and oral communication skills</li><li>
Work flexible schedule, including evenings and weekends</li><li>
Demonstrate strong written and oral communication skills</li></ul>
Education and Experience:<ul><li>
High School Diploma or Equivalent</li><li>
Property/ Community Manager state level license where required</li><li>
Minimum three (3) years property management experience preferred</li><li>
Proficiency in One Site preferred</li><li>
Computer literacy</li><li>
Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred</li><li>
The following designations are preferred: ARM (Accredited Residential Manager), CAM (Certified Apartment Manager)</li></ul>
Physical Demands:<ul><li>
Travel independently for the purpose of conducting property business. Must have a government issued state ID, or valid driver&rsquo;s license if required by Management based on location/property or business needs</li><li>
Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator</li><li>
Able to work with at a computer for a minimum of 7 hours daily either standing or sitting</li><li>
Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property</li></ul></div>

COMMUNITY MANAGER - Sutton Creek/Orchard Pointe

TM ASSOCIATES MANAGEMENT INC

<div>Description:

TM Associates is a family owned business united by its mission and defined by its values. We take our work personally, knowing the resident experiences we&rsquo;re responsible for truly impact people. This belief&mdash;that of our founder, Tevis Margolis, continues to be realized through our growth from seven team members to over 500. Mr. Margolis&rsquo; drive to build a business dedicated to its people has resulted in a unified determination to meet each client's high expectations. Those expectations include building and managing the very best communities for the people who need them most.
We offer full medical, dental and vision insurance at an affordable rate on the first day after the first full calendar month of employment. With our 401K match program, you are eligible to start contributing on your first day of employment.
Our company takes pride in our employees. We believe we are the best because of our dedication to training, benefits and leadership.
Supervision and Direction: The Community Manager will receive general supervision and direction from their Regional Manager and the Management Agent (TMAM). The Community Manager may be vested with the authority to make discretionary decisions in the event circumstances occur that are not covered by written instructions or known policies and procedures. Communication between the Community Manager and the Owner will be through the Officers of TM Associates Management. The Community Manager will comply with established policies and procedures and will not take action contrary to such guidelines without the Regional Manager's approval. The Community Manager is directly accountable for the complete operation of the site. They will be responsible for supervising all other TMAM staff associated with the community and for their standard of performance.
Requirements:
<ul><li>Responsible for assuring that the tenants receive prompt, efficient, courteous, and quality service, including immediate acknowledgement of any complaints with prompt action to find a resolution. Counseling and referring residents as appropriate</li><li>
Achieving and maintaining as close to 100% occupancy as possible</li><li>
Performing recertification of residents income, where applicable</li><li>
Provide direction to and assurance that rental programs are properly executed</li><li>
Assure the provision and maintenance of efficient mechanical operations, adequate buildings and equipment; and be responsible for the employment of qualified and competent maintenance personnel and establishment of good tenant relations with maintenance personnel</li><li>
Regularly inspect the buildings, grounds and physical appearance of the property, deferred maintenance, and other related data.</li><li>
Prepare reports based upon regular inspection, outlining property condition, including cleanliness of buildings and grounds, and a summary of maintenance operations.</li><li>
Inform the Regional Manager of any observed deferred maintenance and property deficiencies in writing, noting specific locations, conditions, and recommendations for corrective measures.</li><li>
Provide direction and guidance to the maintenance staff, assign work priorities, and determine the extent of repairs and necessary corrective measures.</li><li>
Establish central office procedures with the approval of the Regional Manager</li><li>
Interview all potential residents and process verifications to determine eligibility.</li><li>
Confer with the Regional Manager on all evictions, lease violations, and special arrangements.</li><li>
Rent Collection and Record keeping, including frequent trips to banks</li><li>
Possess a valid driver&rsquo;s license and a driving record acceptable to TMAM for site errands, including trips to banks, stores and other vendors.</li><li>
Be responsible for all job assignments, explain employee duties and responsibilities, and inform operating staff of policies and procedures.</li><li>
Maintain files containing written records of maintenance services, equipment readings, operating manuals, inventory and a library consisting of pertinent data relating to equipment and buildings.</li><li>
Purchasing needed supplies and equipment, within budget constraints. Maintain necessary administrative records of purchases.</li><li>
Develop and implement site activities for residents such as special events and recreation activities</li><li>
Prepare and respond to all pertinent correspondence</li><li>
Attend mandatory meetings and seminars</li><li>
Able to communicate both orally and in writing using English and use of basic arithmetic skills.</li><li>
Must have access to reliable vehicle transportation for errands from property.</li><li>
Other duties and responsibilities as assigned by Regional Manager and/or TMAM Management</li></ul></div>

Community Manager

Halverson & Blaiser Group, Ltd.

<div>At Halverson and Blaiser Group, Ltd., we are dedicated to excellence in property management. With over 30 years of expertise in the Twin Cities market, we specialize in managing and developing residential and commercial properties. Our portfolio includes over 5,000 units of multi-family housing and more than 500,000 square feet of commercial space.
Our mission is to manage real estate investments with expertise and dedication, helping clients achieve their goals while enhancing our communities. With deep roots in the Twin Cities, we deliver results through a service-oriented philosophy centered on people, accountability, and trust.
The Community Manager is responsible for the total on-site operation of the assigned community (ies). He/She is expected to display a strong commitment to company goals, values and the success of the company. Under the immediate direction of the Regional Manager, a Community Manager is responsible for all administration, property maintenance and security, financial tracking and budgeting, recording keeping/reporting components listed below.
Core Values:
AIR - Driven by Accountability, Invested in People, Built on Reputation
Accountable: We take ownership of our actions and outcomes, upholding the highest standards of integrity and reliability. By honoring our commitments, acting with transparency, and ensuring consistent follow-through, we build trust and foster accountability in everything we do.
Invested: We are deeply committed to the success and well-being of our employees, clients, and customers. Through meaningful relationships and exceptional service, we create opportunities for mutual growth and lasting success.
Reputation: With decades of experience in the ever-evolving multifamily industry, we take pride in running our apartments as if we own them, ensuring care and attention to every detail. Our reputation for dependability, adaptability, and trustworthiness remains our greatest asset as we meet the evolving needs of our employees, clients, and customers
COMPENSATION:$58,000-$60,000 depending on experience
This is a salaried position with a starting salary dependent on experience and qualifications.
ESSENTIAL FUNCTIONS:
<ul><li>Always maintain highest occupancy possible</li>
<li>Walk notice apartments once resident turns in notice</li>
<li>Prepare for move ins, renovations, and turns timely</li>
<li>Prepare written reports as well as Plumbing &amp; Smoke Detector logs to Regional Manager quarterly</li>
<li>Submit weekly, and month-end reports to Regional Manager</li>
<li>Monitor Advertising sources; IE: Internet, print ads, and locator services</li>
</ul>
ADMINISTRATION:
<ul><li>Maintain regular office hours consisting of 8-5pm, or 9-6pm</li>
<li>Handle resident concerns/problems</li>
<li>Enforce lease agreements, as well as house/community policies</li>
<li>Prepare/process all documents related to rent; i.e. non-payment, (UD, etc).</li>
<li>Monitor key control</li>
<li>Document any/all changes in the resident/maintenance file</li>
<li>Oversee, direct and mentor other site staff</li>
<li>Monitor and supervise contracted services and vendors</li>
<li>Prepare and monitor annual operating budgets</li>
<li>Keep Outlook open, respond to emails and voicemails in a timely and professional manner</li>
<li>Approve Invoices in PayScan</li>
<li>Provide leasing assistance per property needs</li>
</ul>
RECORD KEEPING/REPORTING:
<ul><li>Ensure that all documents are scanned and filed accordingly in Yardi Voyager</li>
<li>Provide Regional Manager with a monthly building report</li>
<li>Prepare all non-financial government agency reports</li>
</ul>
EDUCATION, EXPERIENCE AND OTHER SKILLS:
<ul><li>High school diploma or equivalent</li>
<li>2+ yrs in Property Management</li>
<li>Basic knowledge of bookkeeping</li>
<li>Ability to problem solve with staff and residents</li>
<li>Good written and verbal communication skills</li>
</ul>
MENTAL AND PHYSICAL REQUIREMENTS:
<ul><li>Ability to lift moderately heavy objects, climb ladders, perform duties requiring extensive maneuverability and normal strength</li>
<li>Work is performed in interior and exterior structure and common areas</li>
</ul>
DISCLAIMER:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.</div>

KETTLER

<div>Overview:
<div>
KETTLER currently has an opening for a Community Manager at The Fields of Manassas, an apartment community located in Manassas, VA. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you!</div><div></div><div> 
The Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.</div>
Responsibilities:
<ul><li>Managing administration of property operations and leasing office.</li><li>
Monitoring the financial operations and achieving budgeted NOI.</li><li>
Providing a quality living environment for residents and positive work environment for team members.</li><li>
Hiring and supervising all on-site staff, including maintenance staff.</li><li>
Ensuring that all apartments and property grounds are maintained at company standards.</li><li>
Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.</li><li>
Contribute to achievement of team goals, leasing benchmarks, and resident retention.</li><li>
Support outreach initiatives that effectively market/promote the property.</li><li>
Understand the current sub-market and mentor others to ensure their comprehension.</li><li>
Lead by example to help maintain a high-performing, customer-focused team.</li><li>
Contribute to resident satisfaction and the achievement of property goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>4+ years&rsquo; experience in the property management field.</li><li>
2+ years&rsquo; supervisory experience.</li><li>
High School Diploma, Bachelor&rsquo;s Degree preferred.</li><li>
Computer Proficiency and knowledge of Microsoft Office Suite.</li><li>
Demonstrated Leadership ability and proven track record of success with the leasing process.</li><li>
Must be able to work on the weekends.</li><li>
Experience with property management software.</li><li>
Must be able to walk apartments and grounds, including steps and climbing stairs.</li><li>
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.</li><li>
Strong financial analysis, budgeting, and P&amp;L management skills.</li><li>
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.</li><li>
Experience with unit and common area renovations.</li></ul></div>

Families and youth innovations plus

<div>Families &amp; Youth Innovations Plus (FYI+) 
Position: Full-Time Manager (Agency)

Salary: $48,000 - $58,080 annually (3 levels based on experience and education)

FLSA Status: Salaried/Exempt 
Job Summary

The ICS Manager serves as a critical leadership role within FYI+'s Innovative Community Solutions (ICS) department, reporting directly to the Director of Community Impact &amp; Public Policy. This position embodies FYI+'s commitment to mezzo and macro-level systems change work, managing a team of ICS staff and interns while overseeing multiple community impact initiatives that align with our organizational values, principles, priorities, and philosophies. 
What You'll Do:
<ul>
<li>Lead, mentor, and develop ICS staff and interns</li>
<li>Manage contracts, budgets, and program timelines</li>
<li>Oversee grant reporting, renewals, and compliance</li>
<li>Drive strategic planning and identify funding opportunities</li>
<li>Cultivate community partnerships and represent FYI+ in key spaces</li>
<li>Strong leadership and team development experience</li>
<li>Proven success managing programs and multiple initiatives</li>
<li>Excellent communication and stakeholder engagement skills</li>
<li>Familiarity with nonprofit, grant-funded, and community-based work</li></ul> 


What You Need:

Education &amp; Experience
<ul>
<li>Bachelor's in Social Work, Public Health, Community Development, or related field preferred</li>
<li>4+ years in community-based or social service roles, 2+ years in a supervisory capacity</li>
<li>Experience managing grants/contracts and working in trauma-informed, multicultural settings</li>
<li>Background in policy advocacy, systems change, and rural/border community issues</li>
</ul>
Skills &amp; Qualifications
<ul>
<li>Proficient in Microsoft Office, project and database management tools</li>
<li>Strong reporting and data analysis skills</li>
<li>Familiarity with grant systems, virtual platforms, and EHR (preferred)</li>
<li>Experience in behavioral health, LGBTQ+ support, and federal grant programs</li>
<li>Bilingual/bi-cultural experience and training or facilitation skills valued</li>
<li>Confident communicator with experience in media, public speaking, and stakeholder engagement</li></ul></div>

Innovative Community Solutions (ICS) Manager

IEC Property Services Corporation

<div><div>COMPENSATION INCLUDES SALARY RATE PLUS COMMISSIONS AND ELIGIBILITY FOR BONUS PROGRAM! 
IEC Property Services Corporation (IECPSC) is a vertically integrated real estate investment firm specializing in value-add multifamily properties in the Bay Area, Southern California (including Ventura County, Los Angeles, and San Diego) and Seattle markets. We focus on creating value through strategic repositioning and property management. IEC Property Services Corporation, our in-house property management company, strives to deliver exceptional customer service while executing property business plans. Founded in 1981, IEC has a proven track record of over 43 years and continues to grow by acquiring new communities and offering development opportunities to our team members. 
Position Summary
IEC is looking for an energetic, skilled Community Manager to lead a 108-unit apartment community in Santa Rosa, California. Community Managers are responsible for planning and directing the day‑to‑day activities of the properties, including maintenance staff and vendors, to ensure that goals and objectives of the properties are accomplished. The Community Manager must have the ability to take direction, yet self-lead. They must be a team player, sales goal oriented, and be in alignment with company culture.
Duties and Responsibilities<div><ul><li>
Market and lease available apartments using honed leasing skills, in full compliance with fair housing laws.</li><li>
Pre-lease units and maintain a working waitlist of prospective residents.</li><li>
Provide a high level of customer service and connect with residents.</li><li>
Collect and deposit rent, late fees, and deposits using Yardi software.</li><li>
Market available units daily on Craigslist and other approved marketing sites</li><li>
Screen and qualify prospective residents.</li><li>
Prepare vacant units for rental, including renovation oversight.</li><li>
Enter traffic, applications, leases, notices, work orders, etc. into Yardi Voyager each business day.</li><li>
Provide status and suggested strategies to Regional Manager to ensure good communication and smooth property operations.</li><li>
Maintain organized, comprehensive unit files including leases, communications, work orders, etc.</li><li>
Bid and negotiate service contracts, procuring all necessary building supplies, managing maintenance staff, and vendor relationships.</li><li>
Perform necessary maintenance and ordinary repairs. Oversee general cleaning of the building and grounds.</li><li>
Manage property expenditures in accordance with budget.</li><li>
Respond to all resident requests or complaints in a timely, efficient, and courteous manner.</li><li>
Serve as the employer's representative to enforce rules governing the premises and report unusual resident problems or behavior to the immediate supervisor.</li><li>
All other duties as assigned.</li></ul></div> 
Qualifications<div><ul><li>
A minimum of two years of multi-family property management experience</li><li>
Working knowledge of property management, California, and local laws</li><li>
Strong Microsoft Office and property management software skills, Yardi Voyager and RealPage experience preferred.</li><li>
Excellent problem solving, multi-tasking, and organizational skills.</li><li>
Ability to empathize with residents and staff, while still enforcing community rules and policies</li><li>
Must work well with others.</li><li>
Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from residents, vendors, government officials, and the public.</li><li>
A high school diploma or equivalent. College degree a plus</li><li>
Valid driver&rsquo;s license</li></ul></div>
IEC offers a competitive compensation package, including the following:<div><ul><li>
Company paid healthcare premiums at 100%, specifically for the employee, with options to buy up.</li><li>
401(k) Plan, with 4% company match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Company paid Life Insurance and Long-Term Disability Insurance, specifically for the employee, with options to buy up.</li><li>
Paid Time Off</li><li>
Company Paid Holidays</li><li>
Employee Assistance Plan</li><li>
Employee Discounts</li><li>
Commuter Benefit</li></ul></div> 
Lodging Compensation:
 100% discount on a 2-bedroom unit is available but not mandatory.
Please visit our website by clicking the link below
www.propertyservicescorp.net</div></div>

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COMMUNITY MANAGER - Sutton Creek/Orchard Pointe

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