community service manager

Portico Property Management

<div><div>Portico has an amazing opportunity to join our team as a Community Manager! This position will be based at our apartment community, Digit 1919, in Dallas, TX. 
</div><div>Job Summary 
The Community Manager oversees all operational, financial, and customer service aspects of the property. This role leads the on-site team to achieve high levels of occupancy, resident satisfaction, and financial performance while maintaining compliance with company policies and objectives. 
 
Key Responsibilities</div>
<div></div><div>Leadership &amp; Team Development</div>
<ul><li>Recruit, hire, train, and develop all on-site team members.</li>
<li>Conduct regular team meetings, performance reviews, and ongoing coaching.</li>
<li>Ensure compliance with company policies, professional appearance, and customer service standards.</li>
<li>Motivate the team through recognition, feedback, and incentive programs.</li>
</ul><div>Financial Management</div>
<ul><li>Prepare and manage the annual operating budget and business plan.</li>
<li>Oversee rent collection, accounts receivable, and accounts payable to ensure accuracy and timeliness.</li>
<li>Monitor financial statements, control expenses, and participate in monthly financial reviews.</li>
<li>Approve invoices, maintain vendor relationships, and ensure adherence to budget goals.</li>
</ul><div>Leasing &amp; Marketing</div>
<ul><li>Direct all leasing activities to meet occupancy and revenue goals.</li>
<li>Oversee prospect management, leasing processes, renewals, and move-ins/move-outs.</li>
<li>Maintain market knowledge through regular competitor analysis and market surveys.</li>
<li>Partner with marketing to execute community outreach, advertising, and resident events.</li>
</ul><div>Maintenance &amp; Property Operations</div>
<ul><li>Supervise maintenance operations with the Maintenance Supervisor.</li>
<li>Ensure timely completion of service requests, make-readies, and preventive maintenance programs.</li>
<li>Maintain high curb appeal standards and oversee capital projects and vendor contracts.</li>
<li>Enforce safety procedures and ensure regulatory compliance.</li>
</ul><div>Resident Relations &amp; Retention</div>
<ul><li>Foster positive resident relationships through exceptional customer service and timely communication.</li>
<li>Manage renewal strategies, resident events, and retention programs.</li>
<li>Respond promptly to complaints, conflicts, and emergency situations.</li>
<li>Promote community policies and maintain resident satisfaction standards.</li>
</ul><div>Administration &amp; Reporting</div>
<ul><li>Ensure timely and accurate data entry in property management systems (e.g., OneSite, Yardi).</li>
<li>Maintain organized filing systems and submit all reports and documentation on schedule.</li>
<li>Collaborate effectively with corporate staff, vendors, and sister communities.</li>
</ul><div>Qualifications</div>
<ul><li>Experience: 2&ndash;4 years of progressive property management experience; prior Community or Assistant Community Manager experience preferred.</li>
<li>Education: Bachelor&rsquo;s degree preferred or equivalent experience.</li>
<li>Software: Proficiency in Microsoft Office; experience with OneSite, Yardi, or similar systems.</li>
</ul><div>Skills &amp; Competencies</div>
<ul><li>Strong leadership and team management abilities.</li>
<li>Excellent communication, negotiation, and problem-solving skills.</li>
<li>Highly organized, detail-oriented, and able to prioritize in a fast-paced environment.</li>
<li>Financial acumen and comfort interpreting budgets and reports.</li>
<li>Composure under pressure and commitment to customer service excellence.</li>
</ul><div>Physical &amp; Work Requirements</div>
<ul><li>Ability to stand, walk, climb stairs, and lift up to 30 lbs.</li>
<li>Work may include outdoor environments and occasional extended hours.</li>
<li>May require travel for meetings or training.</li>
<li>Pet-friendly community exposure possible.</li>
</ul>
<div> 
Our Company is an equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.</div></div>

Community Manager

Premier Community Association Management

Portfolio ManagerCompany: Premier Community Association ManagementLocation: Lewes, DEPosition Type: Full-timeAbout Premier Community Association Management: Premier Community Association Management is a leading community management company specializing in the management of community associations. With a commitment to excellence and customer satisfaction, we provide comprehensive management services to homeowner associations.Job Description: We are seeking a dedicated and experienced Portfolio Manager to join our team in Lewes, DE. The Portfolio Manager will be responsible for overseeing a portfolio of community associations, ensuring efficient operations, financial stability, and superior customer service.Responsibilities:- Serve as the primary point of contact for a portfolio of community associations.- Develop and maintain positive relationships with board members, homeowners, and vendors.- Coordinate and attend regular board meetings, annual meetings, and other community events.-Prepare and present financial reports, budgets, and proposals to board members.-Oversee day-to-day operations, including maintenance, repairs, and vendor contracts.-Enforce community rules and regulations in a fair and consistent manner.-Manage delinquencies, collections, and legal matters in accordance with association policies.-Monitor property values and recommend strategies to enhance community value.Stay informed about industry trends, best practices, and regulatory changes.-Collaborate with other team members to share knowledge and resources.Qualifications:3+ years of experience in community association management or related field.(preferred)Strong understanding of property management principles, financial management, and legal compliance.Excellent communication, interpersonal, and negotiation skills.Ability to prioritize tasks, meet deadlines, and work independently.Proficiency in Microsoft Office Suite and property management software.CMCA (Certified Manager of Community Associations) or other industry certifications (preferred).Valid driver's license and reliable transportation.Benefits:Competitive salary commensurate with experience.Comprehensive benefits package including health insurance, and paid time off.Opportunities for professional development and career advancement.Supportive and collaborative work environment with a focus on employee satisfaction and work-life balance.Premier Community Association Management is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Job Type: Full-timePay: $45,000.00 - $62,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Bell Partners Inc.

<div><div>Join Bell Partners and be a difference maker.
At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.
</div>As a Floating Community Manager with Bell, you will be responsible for leading and directing all community operations at a variety of locations throughout the region. The Community Manager leads and motivates community staff members to provide service to residents and maintain a high level of resident satisfaction. You will also recruit, hire, manage, and provide performance feedback to employees to ensure community performance and adequate staffing.
What we can offer you:<ul><li>
Opportunities for career growth</li><li>
Total rewards benefits package</li><li>
Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time</li><li>
Customized training programs</li><li>
Associate referral bonus plan</li><li>
Diverse, equitable, and inclusive work environment</li><li>
A culture that empowers you to make a difference</li></ul>
What you&rsquo;ll do to make a difference:<ul><li>
Lead, direct, and control all facets of the community to ensure quality services and a high degree of customer satisfaction
</li><li>Train all staff members on proper leasing techniques and resident service
</li><li>Conduct regular performance appraisals and address any associate concerns or employee relations issues
</li><li>Maintain complete and accurate associate files and a high level of associate satisfaction, as measured by periodic surveys</li><li>
Conduct weekly meetings with leasing and maintenance staff
</li><li>Develop and administer the community budget
</li><li>Evaluate unit prices following the market and budgeted goals
</li><li>Develop an annual marketing plan and conduct marketing reviews monthly
</li><li>Obtain bids for all contract services and oversee routine capital projects
</li><li>Be responsible for 35% of leasing activities
</li>Regular attendance and punctuality 
<li>
</li></ul>What you bring to our team:<ul><li>
Demonstration of Bell Core Values</li><li>
BA/BS in business, sales, or related field, relevant experience, or a combination</li><li>
3+ years&rsquo; experience in a property management role preferred
</li><li>Strong marketing skills required</li><li>
Exceptional customer service and interpersonal skills
</li><li>Strong knowledge of MS Office Suite to include Excel required</li><li>
Yardi &amp; Onesite knowledge preferred</li><li>
Excellent written and oral communication skills
</li><li>Willing to travel as required within the assigned region
</li></ul>Physical requirements of the job:<ul><li>
Walking, bending, reaching, climbing, and lifting to 30 lbs.</li><li>
Ability to work with mechanical and electrical equipment, as well as hazardous materials</li><li>
Must be comfortable with heights and moving heavy objects</li></ul>
#LI-KS1
Compensation Range
Annual Salary: $85,000.00 - $95,000.00
Incentive compensation opportunities are available and are performance based.
About Bell Partners
Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.
Join Bell to be a difference maker. Apply today!
Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.</div>

Floating Community Manager

KETTLER

<div>Overview:
<div>
KETTLER currently has an opening for a Community Manager at Park Kennedy, an apartment community located in Washington, DC. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you!</div><div></div><div> 
The Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.</div>
Responsibilities:
<ul><li>Managing administration of property operations and leasing office.</li><li>
Monitoring the financial operations and achieving budgeted NOI.</li><li>
Providing a quality living environment for residents and positive work environment for team members.</li><li>
Hiring and supervising all on-site staff, including maintenance staff.</li><li>
Ensuring that all apartments and property grounds are maintained at company standards.</li><li>
Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.</li><li>
Contribute to achievement of team goals, leasing benchmarks, and resident retention.</li><li>
Support outreach initiatives that effectively market/promote the property.</li><li>
Understand the current sub-market and mentor others to ensure their comprehension.</li><li>
Lead by example to help maintain a high-performing, customer-focused team.</li><li>
Contribute to resident satisfaction and the achievement of property goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>4+ years&rsquo; experience in the property management field.</li><li>
2+ years&rsquo; supervisory experience.</li><li>
High School Diploma, Bachelor&rsquo;s Degree preferred.</li><li>
Computer Proficiency and knowledge of Microsoft Office Suite.</li><li>
Demonstrated Leadership ability and proven track record of success with the leasing process.</li><li>
Must be able to work on the weekends.</li><li>
Experience with property management software.</li><li>
Must be able to walk apartments and grounds, including steps and climbing stairs.</li><li>
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.</li><li>
Strong financial analysis, budgeting, and P&amp;L management skills.</li><li>
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.</li><li>
Experience with unit and common area renovations.</li><li>
DC Property Manager Licence must be obtained with 90 days of hire.</li></ul></div>

Busboom Group

Community Manager for Apartment Community (Location may vary - DFW area)The purpose of this job description is to communicate the responsibilities and duties associated with the position of Community Manager. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.Our company emphasizes a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.It is imperative that you review these duties, skills and physical requirements closely and that you understand that, by signing this Job Description Acknowledgement, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.JOB SUMMARYThe Community Manager is fully accountable for all property operations. The purpose of the Community Manager is to effectively manage and coordinate persons, activities and available resources in order to accomplish property objectives as set forth by the Vice President and President. These objectives will include maximizing occupancy levels and property values. In addition, the Community Manager will train the Leasing Manager/Assistant Manager to assume all duties of the Community Manager in the event of the Community Manager&rsquo;s absence.Job Type: Full-timePay: From $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Porto Bello

Position OverviewEstero Vista offers a sophisticated, boutique-style living experience, and we are looking for a Community Manager who can match that standard. This role is ideal for a leader who values quality, service, and creating a first-class resident experience.As the on-site leader, the Community Manager is responsible for achieving occupancy and revenue goals, managing expenses, and ensuring the community operates at the highest standard. This role plays a critical part in building a strong team culture and maintaining a vibrant, well-managed community.Key ResponsibilitiesLeadership &amp; Team Development<ul><li>Lead, coach, and inspire on-site team members to achieve property goals</li><li>Oversee recruiting, onboarding, training, and performance management</li><li>Foster a positive, accountable, and high-performing team environment</li></ul>Financial &amp; Operational Performnce<ul><li>Drive occupancy and rental revenue in alignment with budget expectations</li><li>Monitor and control expenses to meet financial goals</li><li>Communicate financial performance to ownership and leadership</li><li>Oversee rent collections and maintain low delinquency levels</li></ul>Leasing &amp; Marketing<ul><li>Lead all leasing efforts and ensure occupancy targets are met</li><li>Develop and execute marketing and outreach strategies</li><li>Prepare and implement annual marketing plans</li><li>Ensure accuracy and compliance in all lease documentation</li></ul>Resident Experience<ul><li>Serve as the primary point of contact for residents and stakeholders</li><li>Resolve concerns quickly and professionally</li><li>Deliver a high level of customer service to enhance resident satisfaction</li></ul>Operations &amp; Community Oversight<ul><li>Conduct daily community walks and regular inspections</li><li>Maintain exceptional curb appeal and overall property standards</li><li>Manage office and maintenance supply inventory</li><li>Partner with Maintenance to ensure efficient unit turns and preventative care</li><li>Oversee key control, security systems, and operational processes</li></ul>Legal &amp; Compliance<ul><li>Ensure compliance with all federal, state, and local housing laws</li><li>Maintain strict adherence to Fair Housing regulations</li><li>Oversee proper lease execution, notices, and delinquency procedures</li><li>Ensure compliance with security deposit handling and legal requirements</li><li>Monitor vendor compliance, insurance, and risk management practices</li></ul>Note: CAM license not required for conventional multifamily propertiesQualifications<ul><li>Proven leadership and team management experience</li><li>Strong financial comprehension, including budgeting and reporting</li><li>Knowledge of property management operations and leasing strategies</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Strong communication and problem-solving skills</li></ul>Work Environment<ul><li>On-site position (in person)</li><li>Combination of office responsibilities and outdoor community inspections</li><li>Ability to walk the property and inspect units regularly</li></ul>Systems &amp; Software<ul><li>Entrata Property Management</li><li>Microsoft Office (Word, Excel, Outlook)</li></ul>Benefits<ul><li>Competitive salary</li><li>401(k)</li><li>Comprehensive health, dental, and insurance coverage (company-paid for employee)</li><li>Employee discounts</li><li>Paid time off</li></ul>Pay: $65,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

CONAM Group of Companies

<div>Community Manager (Conventional) Rosemeade Olympus Pointe | Roseville, CA

Who We Are: Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.

What We Are Looking For: 
We are seeking a Community Manager to oversee the operations and management of our conventional apartment community at Rosemeade Olympus Pointe in Roseville, CA. As the Community Manager, you will play a critical role in maintaining high standards of resident satisfaction, apartment maintenance, marketing and financial performance for this conventional property.

This is a full-time position with full benefits. Pay range: $45.00 - $47.00 per hour

Key Responsibilities:
<ul>
<li>Oversee daily operations of a conventional multi-family apartment community, ensuring the property remains a safe, well-maintained, and welcoming environment for all residents.</li>
<li>Lead, mentor, and supervise on-site apartment staff, providing guidance on customer service, leasing, and resident relations to ensure the apartment community operates smoothly.</li>
<li>Manage the leasing process for the community, including marketing available units, conducting tours, processing applications, and executing leases for new residents.</li>
<li>Ensure the financial performance by creating and maintaining budgets, preparing monthly financial reports, and monitoring expenditures.</li>
<li>Conduct regular inspections (interior and exterior) to ensure the community is well-maintained and ensure compliance with company and regulatory standards.</li>
<li>Administer resident programs and services, focusing on building a strong apartment community and maintaining high resident satisfaction.</li>
<li>Oversee renovations, including interior and exterior updates, ensuring projects are completed on time and within budget.</li>
<li>Ensure compliance with housing regulations</li>
<li>Handle resident concerns and complaints professionally, striving to resolve issues quickly and fairly.</li>
<li>Prepare and submit annual operating budgets and conduct quarterly budget reviews.</li>
<li>Maintain records for all resident transactions, including move-ins, move-outs, rent collections, and renewals.</li>
<li>Foster a team-oriented environment, working closely with corporate leadership and staff to achieve community goals for the complex.</li>
<li>Ability to drive for business purposes to include, bank deposits, community supplies, competitive analysis of neighboring communities, and other duties as assigned.</li>
</ul>
Who You Are: (Requirements of the Position)
<ul>
<li>You have 2-3 years of experience in property management, specifically in managing luxury / conventional apartment communities.</li>
<li>You have hands-on experience in overseeing the daily operations of a multi-family apartment community, with strong leadership skills.</li>
<li>You have a strong understanding of financial reporting, budgeting, and rent collections specific to apartment communities.</li>
<li>You are proficient with property management software, such as Yardi and/or MRI, particularly in managing apartment records and financials.</li>
<li>You have excellent communication skills (both verbal and written), with the ability to effectively engage with residents, staff, and vendors.</li>
<li>You possess strong organizational skills and attention to detail when managing operations.</li>
<li>You are passionate about delivering top-tier customer service and fostering a positive community for residents.</li>
<li>You are physically able to lift and carry items weighing up to 25 pounds.</li>
<li>You have a valid driver&rsquo;s license and proof of automobile liability insurance.</li>
</ul>
Why You'll Love Working Here: 
CONAM Management Corporation is more than just a job &mdash; it&rsquo;s a career where you can grow and be recognized for your expertise in Property Management. We offer a competitive pay, comprehensive benefits package, that make working at CONAM even more rewarding.

Our benefits include:
<ul>
<li>Medical, dental, vision insurance
</li><li>Pet insurance</li>
<li>Life insurance and identity theft protection</li>
<li>Paid sick and vacation time</li>
<li>401(k) plan with company match</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Employee Assistance Program (EAP)</li>
<li>Additional perks: Service award days, floating holiday, early earned wage access and more</li>
</ul>
At CONAM, we pride ourselves on our culture of excellence and commitment to fostering an inclusive, diverse, and supportive work environment.

Additional Information:
<ul>
<li>This position is contingent upon passing a background check, employment verification, drug screening and valid driver&rsquo;s license and auto insurance.</li>
<li>CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law.</li>
<li>We are an Equal Opportunity Employer and encourage all qualified candidates to apply.</li>
</ul>
Ready to make an impact? 
If you're excited about joining a team that values your skills and offers great benefits, click &ldquo;APPLY&rdquo;.

Pay Bands: Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.</div>

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