community service manager

Lofts At Mill Creek Apartments

Are you passionate about property management and looking to grow your career? Ready to be part of a results-oriented team? Are you passionate about customer service and marketing? If so, we want to meet you!!!Our ideal candidate MUST have at least 3 years of Apartment Management experience and be well versed in customer service! We want someone who can push the boundaries and promote growth! The Community Manager is responsible for reporting to the management company on a weekly basis and must be confident in the information relayed and able to balance multiple projects.The Community Manager will be responsible for all aspects of running the office, with 1 Maintenance team members to support and oversee. This position offers a fantastic opportunity for a strong team member with a passion for maximizing revenue, marketing, problem solving, property operations and people! We emphasize strong leasing and customer service, with the goal of generating strong income results.We offer great training, 100% premium paid employee health insurance, short term/long term disability benefits, life insurance, dental insurance, and a generous PTO plan in a drug-free workplace. Email your resume for consideration!Job Type: Full-timePay: $55,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Apartment Management: 3 years (Required)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li><li>Certified Apartment Manager (Preferred)</li></ul>Ability to Commute:<ul><li>Burlington, NC 27215 (Required)</li></ul>Work Location: In person

Community Manager

L.I.V Real Estate Development L.L.C

Job Title: Community ManagerReports To: Community Management DirectorRole ObjectiveLead and manage all community operations to ensure high service standards, financialdiscipline, regulatory compliance, and protection of the Developer&rsquo;s brand and asset value.The Community Manager is accountable for operational performance, service charge control,contractor management, and resident satisfaction.Key Responsibilities1. Community Operations Management<ul><li>Lead day to day operations across FM, security, cleaning, landscaping, and service providers.</li></ul><ul><li>Enforce SLAs and KPIs with measurable performance tracking.</li></ul><ul><li>Conduct routine site inspections and issue formal corrective action notices.</li></ul><ul><li>Oversee preventive maintenance programs and common area rectification works.</li></ul><ul><li>Manage defects during DLP and contractor liability periods.</li></ul><ul><li>Maintain an Operations Dashboard tracking complaints, aging issues, contractor performance,</li></ul>and compliance status.2. Financial &amp; Budget Management<ul><li>Prepare and manage the annual operating budget.</li></ul><ul><li>Monitor service charge expenditure against approved budget.</li></ul><ul><li>Review and certify WCRs, invoices, and contractor payment applications.</li></ul><ul><li>Track utilities consumption and identify irregularities.</li></ul><ul><li>Assist in service charge forecasting and cost optimization.</li></ul><ul><li>Provide monthly financial summary reports to Management or OA Board.</li></ul><ul><li>Benchmark major service contracts to ensure cost competitiveness.</li></ul>3. Contract &amp; Vendor Management<ul><li>Manage FM and service provider contracts.</li></ul><ul><li>Ensure compliance with scope of work and performance standards.</li></ul><ul><li>Conduct quarterly contractor performance evaluations.</li></ul><ul><li>Lead RFP processes for service providers when required.</li></ul><ul><li>Recommend contract renewals, amendments, or terminations.</li></ul><ul><li>Maintain vendor performance scorecards.</li></ul>4. Governance &amp; Regulatory Compliance<ul><li>Represent the Developer at Owners Association meetings.</li></ul><ul><li>Ensure compliance with all relevant authority requirements including DM, DCD, DEWA, and</li></ul>other regulators.<ul><li>Maintain compliance register and statutory approvals.</li></ul><ul><li>Oversee Mollak registration and reporting where applicable.</li></ul><ul><li>Ensure building insurance policies are maintained and renewed.</li></ul>5. Resident Relations &amp; Customer Experience<ul><li>Manage all resident complaints with defined response timelines.</li></ul><ul><li>Issue official notices, violation letters, circulars, and formal correspondence.</li></ul><ul><li>Oversee move in/out procedures and modification approvals.</li></ul><ul><li>Supervise front desk operations and ensure professional service standards.</li></ul><ul><li>Implement complaint tracking system with KPI monitoring.</li></ul><ul><li>Conduct periodic resident satisfaction assessments.</li></ul>6. Asset Documentation &amp; Records Management<ul><li>Maintain complete digital and physical asset registry including as built drawings, warranties,</li></ul>manuals, approvals, and handover documentation.<ul><li>Track warranty periods and coordinate claims prior to expiry.</li></ul><ul><li>Maintain accurate resident database and registration records.</li></ul><ul><li>Ensure proper documentation of keys, access cards, permits, and modifications.</li></ul>7. Community Engagement<ul><li>Develop and implement an annual community engagement plan.</li></ul><ul><li>Manage approved budget for events and initiatives.</li></ul><ul><li>Coordinate with HSE, security, and marketing for event approvals and execution.</li></ul>8. Risk &amp; Issue Management<ul><li>Maintain a risk register covering operational, safety, and compliance risks.</li></ul><ul><li>Escalate critical issues with mitigation plans.</li></ul><ul><li>Ensure emergency preparedness protocols are in place and tested.</li></ul><ul><li>Coordinate with FM during major incidents.</li></ul>Reporting Requirements<ul><li>Weekly operational update report.</li></ul><ul><li>Monthly management report including:</li></ul>&ndash; Financial summary&ndash; KPI performance&ndash; Contractor performance review&ndash; Aging complaints and defects&ndash; Risk logQualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Property Management, Real Estate, Engineering, or related field.</li></ul><ul><li>Minimum 7 to 10 years of experience in community or property management within UAE.</li></ul><ul><li>Strong knowledge of Mollak regulations and Owners Association governance.</li></ul><ul><li>Proven experience managing FM contracts and operating budgets.</li></ul><ul><li>Strong financial acumen and commercial awareness.</li></ul><ul><li>Excellent written and verbal communication skills.</li></ul><ul><li>Strong stakeholder management and conflict resolution skills.</li></ul>Key Competencies<ul><li>Operational leadership</li></ul><ul><li>Financial discipline</li></ul><ul><li>Contract management</li></ul><ul><li>Regulatory awareness</li></ul><ul><li>Customer service excellence</li></ul><ul><li>Analytical and reporting capability</li></ul><ul><li>Decisive and accountable</li></ul>This role is positioned as an operational leader responsible for protecting asset value, enforcingperformance standards, and ensuring financial and regulatory control across the community.Job Type: Full-timePay: AED8,000.00 - AED15,000.00 per month

Techeezy Private Limited

Job overview:The Community Manager will be the face of Techeezy, ensuring every visitor and member experiences the highest level of service. This role involves guiding clients through the premises, showcasing all services, handling client queries, maintaining client records, monitoring office operations, and managing social media engagement. The ideal candidate will be highly organized, proactive, and client-focused, capable of managing multiple responsibilities with precision.Key Responsibilities:1. Client Interaction &amp; Tours:Conduct thorough tours of the premises, including:Meeting Rooms &amp; Skype Rooms &ndash; Explain usage policies, booking procedures, and complimentary hours.Shared Work Areas &amp; Offices &ndash; Highlight workspace amenities and seating arrangements.Cafeteria &ndash; Showcase available refreshments, complimentary tea and coffee.Other Services &ndash; Lockers, key card access, reception services, security, CCTV surveillance, electricity and internet backups, and office support staff availability.Clearly communicate all services offered, including internet and electricity backup, walk-in Skype rooms, office boy support, meeting room hours, and reception assistance.Answer all client questions and clarify service packages.2. Client Records &amp; Follow-Up:Maintain detailed Excel sheets of all visitors, including:NameContact NumberDate &amp; Time of VisitRequirements / InterestsFollow-up actionsMaintain existing member database, including:Packages &amp; plansPayment statusSpecial requests or issuesConduct follow-ups via phone, email, and social media to ensure client satisfaction and encourage sign-ups.3. Office &amp; Operations Oversight:Monitor day-to-day functioning of the office, including:Generator / electricity backup setupStock maintenance (stationery, pantry items, etc.)Office boy duties &ndash; ensure tasks are performed effectivelyRespond promptly to client complaints or issues, such as internet problems or facility concerns.4. Social Media &amp; Community Engagement:Maintain and update Ignition&rsquo;s social media accountsRespond to inquiries, calls, messages, and comments promptly and professionallyPromote events, workshops, and updates to increase community engagement and attract potential clientsRequirements / Skills:Proven experience in community management, client relations, or co-working space operationsExcellent communication and interpersonal skillsHighly organized, with attention to detail in record-keeping and follow-upsComfortable handling multiple tasks and coordinating with different teamsProficiency in Excel, Google Workspace, and CRM toolsProfessional demeanor and ability to engage with clients effectivelyReporting:Report to the Operations Manager / CEOProvide weekly reports on client visits, inquiries, follow-ups, and office operationsJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Envolve Client Services Group

<div>Envolve Client Services Group professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Part Time Community Manager to work at Nantahala Village located in Blairsville, GA.

Description: 
 
The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

Essential Duties and Responsibilities:
<ul>
<li>Accountable for all aspects of the day to day operation of assigned property</li>
<li>Ensure that all physical aspects of the property are fully functional at all times and maintained in an attractive condition</li>
<li>Frequent interaction with residents, proactively responding to their needs, focus on relationship development and achieving a high level of resident retention</li>
<li>Achieve the highest possible net operating income through implementation of effective cost control</li>
<li>Manage the property in the most efficient and profitable manner possible given existing market conditions consistent with goals and objectives of Envolve Client Services Group</li>
<li>Develop yearly operating and capital budget plans while being cognizant of how it potentially 
impacts NOI</li>
<li>Coordinate and supervise resident improvement and other capital projects</li>
<li>Monitor and enforce resident lease obligations</li>
<li> Understand and maintain strict adherence to State and Federal Fair Housing Laws</li>
<li>Communicate effectively with site staff members and ensure compliance of all personnel policies 
and procedures</li>
<li>Provide direction and oversight to property maintenance staff. Ensure that units/space conditions 
are in market ready condition</li>
<li>Promote and teach safe work practices and ensure all safety of site and the occupants</li>
<li>Perform regular inspections of managed property in accordance with pre-established schedules; 
recommend and coordinate necessary maintenance projects</li>
<li>Bid, negotiate and manage vendor service contracts and one-time projects</li>
<li>Effectively maintain knowledge of the property and competitive properties through consistent 
evaluation of market condition and trends</li>
<li>Train and mentor office staff in an effort to implement sales and marketing materials, which 
effectively maximizes rental income and results in high occupancy</li>
<li>Ensure property compliance with all applicable Affordable Housing programs, including but not 
limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs</li>
<li>Provide reports as required</li>
<li>Other tasks as assigned.</li>
</ul>
Education and Work Experience Requirements:
<ul>
<li>High school diploma or equivalent, some college preferred</li>
<li>Minimum of 3 years as a Community Manager or Assistant Community Manager required or equivalent management experience</li>
<li>Must have a valid Drivers license</li>
<li>HCCP Certification preferred</li>
</ul>
Specific Job Knowledge Skill and Ability:
<ul>
<li>Must have strong financial management skills and be well versed in budgeting, forecasting and cost control</li>
<li>Ability to work effectively and lead the community staff in a fast paced, ever changing environment</li>
<li>Solid multi-tasking skills along with the ability to meet deadlines</li>
<li>Ability to communicate professionally and effectively with co-workers, residents, vendors and 
corporate staff</li>
<li>Must be proficient with Microsoft Office (Excel, Word, and Outlook)</li>
<li>Experience with Yardi preferred</li>
<li>Willingness and ability to work weekends and holidays when the business requires</li>
<li>Must be able to travel for training and occasional business meetings</li>
</ul>
Rate:$19.00-$21.00

Benefits:
<ul>
<li>Competitive salaries and bonuses</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401(k) plan with employer match</li>
<li>Short term disability</li>
<li>Long term disability</li>
<li>Life/AD&amp;D</li>
<li>Paid Time Off</li>
<li>11 paid holidays</li>
<li>Employee Assistance Program</li>
<li>Career advancement opportunities</li>
<li>Training and Development</li></ul> 
 
Background Screening and Drug Test Required
 
EOE Minorities/Females/Disabled/Veterans</div>

WGP Property Management LLC

<div>Community Manager-Manufactured Homes

Location: Knightdale, NC

Job Type: Part-Time (20-28 hours per week)

About Us:

At WGP Property Management, a Three Pillar Company, we&rsquo;re passionate about creating communities people are proud to call home. From great manufactured housing neighborhoods to welcoming RV parks and apartment communities, we make sure every resident feels valued and cared for.

Headquartered in Spring, Texas, we proudly manage 80 communities across 14 states, representing more than 7,400 homes &mdash; and growing!

At WGP Property Management, we live by our VALUES: Take action. Be thoughtful and thorough. Obligation to speak up. Strive to be better. One team. These values shape how we work, lead, and collaborate, driving our decisions, teamwork, and commitment to excellence. Our MISSION is clear and meaningful: To provide safe, reliable housing for our residents and safe, reliable returns for our investors. Guided by this mission and our core values, we work together to create communities where people feel at home and proud to belong.

Position Overview:

As a Community Manager, you&rsquo;ll play a key role in shaping the resident experience &mdash; ensuring each community is safe, well-maintained, and welcoming. If you&rsquo;re motivated by connection, leadership, and making a difference where people live, this could be the perfect opportunity for you. As Community Manager, you&rsquo;ll take ownership of your community&rsquo;s overall success. You&rsquo;ll be the primary point of contact for residents, vendors, and team members&mdash;ensuring the community runs smoothly, looks great, and feels like home.

Key Responsibilities:

Duties may include all duties reasonably associated with managing a manufactured housing community, including, but not limited to:

Your role focuses on four (4) key performance indicators (KPIs) that drive success:
<ul>
<li>Ensure Safety and Compliance &ndash; Maintain a safe, compliant, and well-organized community for residents and staff.</li>
<li>Maximize Profit and Home Sales &ndash; Oversee financial performance, manage budgets responsibly, and support home sales and occupancy goals.</li>
<li>Foster Resident Satisfaction &ndash; Build strong relationships, handle resident concerns with care, and create an environment where people are proud to live.</li>
<li>Enhance Community Appearance &ndash; Take pride in the community&rsquo;s presentation, ensuring it remains clean, attractive, and well-maintained.</li>
</ul>
Ensure Safety and Compliance
<ul>
<li>Maintain a safe, compliant environment for residents and team members.</li>
<li>Understand and follow Federal Fair Housing laws and OSHA safety standards.</li>
<li>Accurately record work hours and ensure all activities align with company policies.</li>
</ul>
Maximize Profit and Home Sales
<ul>
<li>Oversee all community revenue, including rent collection, home sales, and utility billing.</li>
<li>Market available homes and lots through effective advertising and outreach.</li>
<li>Manage the application process&mdash;issuing, reviewing, and approving applications in line with company and Fair Housing guidelines.</li>
<li>Welcome new residents and ensure they understand community rules and expectations.</li>
<li>Collect and deposit rents, and follow up on late payments with professionalism and persistence, keeping detailed notes in Rent Manager.</li>
<li>Read and record utility meters monthly (as applicable).</li>
<li>Identify and grow additional revenue streams, such as parking, storage units, and other community amenities.</li>
<li>Track homes for sale by owners within the community per WGP Property Management procedures.</li>
<li>Manage spending responsibly&mdash;think like an owner by evaluating every purchase: Do we need it? Can we buy smarter or spend less?</li>
<li>Obtain at least three bids for any job over $1,500 and regularly look for ways to reduce recurring costs without sacrificing quality.</li>
</ul>
Manage resident relations
<ul>
<li>Build strong relationships with residents by promoting a positive, respectful community atmosphere.</li>
<li>Plan and coordinate community events such as BBQs, clean-up days, and other engagement activities.</li>
<li>Write and distribute community newsletters to keep residents informed.</li>
<li>Enforce rules fairly and consistently to maintain a safe, pleasant environment.</li>
</ul>
Optimize Physical Assets
<ul>
<li>Take ownership of your community&rsquo;s appearance &mdash; its reputation starts with how it looks.</li>
<li>Supervise landscaping, maintenance, and contractors to ensure high standards of upkeep.</li>
<li>Lead by example: if something is dirty, clean it; if it&rsquo;s broken, fix it; if it&rsquo;s messy, tidy it up.</li>
<li>Ensure all work is completed safely and that proper protective equipment is used.</li>
</ul>
What We&rsquo;re Looking For:

Success in this role comes down to five key mindsets:
<div>
<ul><li>Own the Job &ndash; Take initiative, stay accountable, and follow through.</li></ul>
<ul><li>
Be Humble &ndash; No task is too small or beneath you; lead by example.</li></ul>
<ul><li>
Think and Act Like a Business Owner &ndash; Protect revenue, control costs, and make smart decisions.</li></ul>
<ul><li>
Serve Your Customers &ndash; Treat residents with respect and care while enforcing rules fairly.</li></ul>
<ul><li>
Show Pride Through Appearance &ndash; Keep your community clean, orderly, and welcoming at all times.</li></ul>
</div>
Your performance will be evaluated on how well you demonstrate these mindsets in your daily work.

Qualifications:
<ul>
<li>Prior experience in property management, hospitality, customer service, or related fields preferred</li>
<li>Strong communication and leadership skills with the ability to foster positive resident and team relationships</li>
<li>Excellent problem-solving and organizational skills with attention to detail</li>
<li>Basic understanding of budgeting, financial management, and cost control</li>
<li>Familiarity with Fair Housing laws and general property management practices (training provided if needed)</li>
<li>Proficiency in computer software and comfort learning new systems (Rent Manager experience a plus)</li>
<li>Self-motivated, proactive, and capable of working independently while managing multiple priorities</li>
<li>Demonstrated commitment to professionalism, integrity, and creating positive community experiences</li>
</ul>
Requirements
<ul>
<li>Ability to use company-provided computers, property management software, and related technology tools</li>
<li>Valid driver&rsquo;s license with a clean driving record and ability to safely operate a vehicle</li>
<li>Reliable personal transportation with the ability to respond quickly to community needs or emergencies</li>
<li>Physically able to navigate throughout the community on paved and unpaved roads</li>
<li>Able to access various areas of the property, including the sides and rear of homes, to read utility meters</li>
<li>Comfortable walking the community multiple times per week to perform inspections and ensure property standards</li>
<li>Capable of performing light physical tasks such as painting, cleaning, and basic upkeep when needed</li>
<li>Willingness to complete random drug testing as required, in compliance with all applicable Local, State, and Federal regulations</li>
<li>Employment is contingent upon the successful completion of any lawfully permitted background check conducted after a conditional job offer, consistent with Local, State, Federal, and other applicable laws</li>
<li>Must meet company standards for reliability and trust appropriate for a position of responsibility within a residential community</li>
</ul>
WGP Property Management is proud to be an Equal Opportunity Employer. We do not discriminate based on age, color, sex, disability, national origin, race, religion, veteran status, or any other protected characteristic, and we fully comply with all Local, State, and Federal employment laws, including &ldquo;ban the box&rdquo; and fair hiring requirements.

Benefits:

At WGP Property Management, we believe in taking care of our team just as we care for our communities. When you join us, you&rsquo;ll enjoy:
<ul>
<li>A positive, team-oriented work environment that reflects our Company Values</li>
<li>Opportunities for career growth and advancement within the organization</li>
<li>Paid holidays, paid time off (PTO), and paid sick leave to support work-life balance</li>
<li>Health insurance options, including basic medical, dental, vision</li>
<li>Voluntary benefits available, including life insurance, Short-Term Disability (STD), Long-Term Disability (LTD), Legal Care Plan, Flexible Spending Account (FSA)</li>
<li>401(k) plan with company match to help you plan for the future</li></ul></div>

Community Manager Part-Time

RPM Living

<div>Overview:
<div>
At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.</div> 
<div></div>
Position Summary:
<div>
The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.</div>
Responsibilities:
<ul><li>Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, standards</li><li>
Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR</li><li>
Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs</li><li>
Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity</li><li>
Assist in budget preparation and ensure adherence to approved budgets</li><li>
Complete month-end and year-end financial reporting and provide monthly budget variance reporting within +/- 10% per line item</li><li>
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues</li><li>
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards</li><li>
Provide excellent customer service while maintaining the highest standards for resident service</li><li>
Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals</li><li>
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed</li><li>
Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship</li></ul>
Education and Experience:
<ul><li>Bachelor's degree from a four-year college or university, or 1-2 years of relevant experience; or a combination of education and experience</li><li>
3 + years of related multi-family property management experience</li><li>
Strong leadership and management skills</li><li>
Team player, professional, and effective communication skills</li><li>
Proficient in Microsoft Office Suite and property management software</li></ul>
Qualifications:
<div>
Physical Requirements:</div><ul><li>
May be required to sit for extended periods of time while working at a desk</li><li>
May be required to climb stairs</li><li>
Must be able to read documents, computer screens and data</li><li>
Must be able to hear and understand verbal communications in person and over the phone or computer</li><li>
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds</li><li>
Must be able to operate a computer, keyboard, mouse and other office equipment</li></ul><div>
Work Environment:</div><ul><li>
This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements</li><li>
The office is an open setting which may include bright lights, constant noises and distractions</li></ul><div>
This job title is associated with Property Manager, Apartment Manager, Business Manager, and Multi-Family Manager.</div>
Company Information:
<div>
Join RPM Living and experience exceptional benefits designed to enhance your life.</div><ul><li>
Weekly pay for all associates working onsite at an apartment community 
</li><li>
Comprehensive healthcare coverage available for all full-time, regular associates 
</li><li>
Employer-paid employee assistance, mental health, and wellness programs 
</li><li>
Ancillary benefits including critical illness, hospital indemnity, and accident insurance 
</li><li>
401(k) with robust company match 
</li><li>
Opportunities for professional development, career growth, and role-based learning plans 
</li><li>
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) 
</li><li>
Paid time off plus floating holidays and volunteer days 
</li><li>
Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)</li></ul><div> 
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver&rsquo;s license is preferred; candidates without a license will be provided a liability waiver, as applicable</div><div></div><div> 
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.</div><div></div><div> 
RPM Living is an Equal Opportunity Employer.</div><div></div><div> 
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select &quot;Careers&quot; in the &quot;Choose a Topic&quot; dropdown menu.</div></div>

<div>Overview:
<div>
At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.</div> 
<div></div>
Position Summary:
<div>
The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.</div>
Responsibilities:
<ul><li>Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, standards</li><li>
Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR</li><li>
Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs</li><li>
Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity</li><li>
Assist in budget preparation and ensure adherence to approved budgets</li><li>
Complete month-end and year-end financial reporting and provide monthly budget variance reporting within +/- 10% per line item</li><li>
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues</li><li>
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards</li><li>
Provide excellent customer service while maintaining the highest standards for resident service</li><li>
Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals</li><li>
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed</li><li>
Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship</li></ul>
Education and Experience:
<ul><li>Bachelor's degree from a four-year college or university, or 1-2 years of relevant experience; or a combination of education and experience</li><li>
3 + years of related multi-family property management experience</li><li>
Strong leadership and management skills</li><li>
Team player, professional, and effective communication skills</li><li>
Proficient in Microsoft Office Suite and property management software</li></ul>
Qualifications:
<div>
Physical Requirements:</div><ul><li>
May be required to sit for extended periods of time while working at a desk</li><li>
May be required to climb stairs</li><li>
Must be able to read documents, computer screens and data</li><li>
Must be able to hear and understand verbal communications in person and over the phone or computer</li><li>
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds</li><li>
Must be able to operate a computer, keyboard, mouse and other office equipment</li></ul><div>
Work Environment:</div><ul><li>
This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements</li><li>
The office is an open setting which may include bright lights, constant noises and distractions</li></ul><div>
This job title is associated with Property Manager, Apartment Manager, Business Manager, and Multi-Family Manager.</div>
Company Information:
<div>
Join RPM Living and experience exceptional benefits designed to enhance your life.</div><ul><li>
Weekly pay for all associates working onsite at an apartment community 
</li><li>
Comprehensive healthcare coverage available for all full-time, regular associates 
</li><li>
Employer-paid employee assistance, mental health, and wellness programs 
</li><li>
Ancillary benefits including critical illness, hospital indemnity, and accident insurance 
</li><li>
401(k) with robust company match 
</li><li>
Opportunities for professional development, career growth, and role-based learning plans 
</li><li>
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) 
</li><li>
Paid time off plus floating holidays and volunteer days 
</li><li>
Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)</li></ul><div> 
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver&rsquo;s license is preferred; candidates without a license will be provided a liability waiver.</div><div></div><div> 
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.</div><div></div><div> 
RPM Living is an Equal Opportunity Employer.</div><div></div><div> 
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select &quot;Careers&quot; in the &quot;Choose a Topic&quot; dropdown menu.</div></div>

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