community service officer coordinator

Metropolitan Airports Commission

<div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2></div>
<div><p><b>Join Our Team as a Community Service Officer</b><br>
Step into the fast-paced world of airport operations and become the friendly face guiding thousands of travelers safely through our terminals. As a uniformed, non-sworn Community Service Officer (CSO) with the Airport Police Department, you'll play a vital role in keeping our roadways flowing smoothly and our guests smiling from takeoff to touchdown.<br>
<br>
<b>Why You'll Love This Job</b></p><ul><li>
Dynamic Environment: Every day brings new faces, fresh challenges, and unique moments&mdash;no two shifts are ever the same.</li><li>
Frontline Impact: You&rsquo;re on the ground ensuring safe, efficient traffic flow and enforcing parking rules where it matters most.</li><li>
Professional Growth: Gain firsthand law enforcement experience and customer-service skills that set you apart on your path to becoming a sworn officer.</li><li>
Team Spirit: Collaborate with dedicated officers, dispatchers, and support staff who rely on you to keep operations running like clockwork.</li></ul><br>
<b>
Why You&rsquo;ll Love This Role</b><ul><li>
Dynamic Environment: Every day brings new faces, fresh challenges, and unique moments&mdash;no two shifts are ever the same.</li><li>
Frontline Impact: You&rsquo;re on the ground ensuring safe, efficient traffic flow and enforcing parking rules where it matters most.</li><li>
Professional Growth: Gain firsthand law enforcement experience and customer-service skills that set you apart on your path to becoming a sworn officer.</li><li>
Team Spirit: Collaborate with dedicated officers, dispatchers, and support staff who rely on you to keep operations running like clockwork.</li></ul><b>
What You&rsquo;ll Do</b><ul><li>
Direct vehicular traffic around arrival and departure roadways with precision and care.</li><li>
Enforce parking regulations to maximize safety and accessibility for travelers.</li><li>
Maintain a high-visibility presence at terminal entrances to deter violations and offer friendly assistance.</li><li>
Deliver top-tier customer service&mdash;answer questions, provide directions, and support guests facing travel stress.</li><li>
Adapt to all weather conditions, staying active and vigilant whether it&rsquo;s a sunlit morning or a snowy evening.</li></ul><b>
Who You Are</b><ul><li>
A motivated individual working toward a career in law enforcement.</li><li>
Confident managing traffic flow and parking logistics in a bustling airport setting.</li><li>
Energized by outdoor work, rain or shine&mdash;and ready to pivot as conditions change.</li><li>
Excellent communicator who thrives on providing clear, calm guidance during busy or stressful moments.</li><li>
Team player who also excels autonomously, stepping up when and where you&rsquo;re needed most.</li></ul>
This position is full-time and is eligible for MAC's robust benefit package. MSP Airport is a 24/7 operation, and this position may be scheduled to work evenings, weekends, and holidays. Currently CSO's work 4 days per week with 10-hour shifts. Current shift times are:<div>
5:30 am - 3:30 pm</div><div>
3:00 pm - 1:00 am</div><ul><li><i>A night shift may be added in the future if needed and can be staffed adequately.</i></li></ul><br>
<b>
BACKGROUND CHECK: </b><b>Candidates may be discontinued from the hiring process if they have one or more of the following in their background:</b><ul><li>
Criminal convictions</li><li>
Poor work history</li><li>
Unsatisfactory motor vehicle driving history</li><li>
Actions affiliated with bias</li><li>
Controlled substance abuse</li><li>
Misrepresentation, falsification or omission of application or background information</li></ul><br>
<br>
Questions regarding this position can be directed to Sharessa Cobb at sharessa.cobb@mspmac.org or 651-421-9643.<br>
<br>
<b>Applications will be accepted until 3:00 PM on 03/30/2026.</b><div></div><div><b><br>
About the Metropolitan Airports Commission</b></div><div>
The Metropolitan Airports Commission (MAC) owns and operates one of the nation&rsquo;s largest airport systems, including Minneapolis-St Paul International (MSP) and six general aviation airports. The MAC&rsquo;s airports connect the region to the world and showcase Minnesota&rsquo;s extraordinary culture to millions of passengers from around the globe who arrive or depart through MAC airports each year.</div><br>
MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability, please contact Tekia Jefferson at 612-726-8196 or Tekia.Jefferson@mspmac.org.<br>
<br>
MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, nationality, or disability.<br>
<br>
<i>This is a safety-sensitive position which will require a pre-employment drug screen.</i></div><p></p>
<div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div>
<p></p><div><ul><li>Direct the traffic flow in front of the terminal buildings, concourses, and other areas at MSP Airport (<b>p</b><b>rimary duty)</b></li><li>
Respond to public requests for service</li><li>
Identify and report criminal activities</li><li>
Enforce parking regulations to include issuing Hennepin County Citations when appropriate</li><li>
Assist in traffic control at accidents and special events</li><li>
Support the Airport Security Plan as required</li><li>
Pick up and deliver correspondence for the department including evidence delivery to MN BCA</li><li>
Assist Police Department staff on a variety of tasks and projects</li><li>
Perform other duties as assigned that do not require a sworn police officer which may include:</li></ul><ul><li>
Assist Police Officers in conducting vehicle impounds/inventory searches on related calls for service</li><li>
Releasing impounded vehicles and secured property to rightful owners</li><li>
Assist Police Officers on maintaining perimeter security of crime scenes or critical incidents</li><li>
Assist Police Officers in conducting alcohol and tobacco compliance checks of local businesses</li><li>
Respond to animal complaints in nonconfrontational situations</li><li>
Assist Police Officers in conducting criminal bookings for in-custody arrests (fingerprinting/photographs)</li><li>
Writing thorough well documented reports in the departments records management system</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Position Requirements</b></h2></div>
<div><p><b>Individual Contributor (IC) Competencies</b></p><ul><li><b><br>
Customer Focus</b> - Building strong customer relationships and delivering customer-centric solutions</li><li><b>
Decision Quality - </b>Making good and timely decisions that keep the organization moving forward</li><li><b>
Action Oriented</b> &ndash; Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm</li><li><b>
Optimizes Work Processes</b> - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li><li><b>
Ensures Accountability</b> - Holding self and others accountable to meet commitments</li><li><b>
Collaborates - </b>Building partnerships and working collaboratively with others to meet shared objectives</li><li><b>
Values Differences -</b> Recognizing the value that different perspectives and cultures bring to an organization</li><li><b>
Communicates Effectively - </b>Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences</li><li><b>
Courage - </b>Stepping up to address difficult issues, saying what needs to be said</li><li><b>
Instills Trust - </b>Gaining the confidence and trust of others through honesty, integrity, and authenticity</li><li><b>
Self-Development - </b>Actively seeking new ways to grow and be challenged using both formal and informal development channels</li><li><b>
Situational Adaptability</b> - Adapting approach and demeanor in real time to match the shifting demands of different situations</li></ul>
 <b>Minimum Requirements</b><br>
<ul><li>
High school graduate or equivalent</li><li>
Possess or eligible to obtain a valid, state-issued driver&rsquo;s license</li><li>
Currently certified or able to become certified in Standard Multimedia First Aid or equivalent level certification within 90 days of employment (will train upon hire)</li><li>
Ability to work outdoors (walking, standing, directing traffic, etc.) in all weather conditions for a prolonged period</li><li>
Ability to work non-traditional hours including weekends, holidays and overtime as required</li><li>
Clear and articulate written and oral communication skills</li><li>
Candidates who are offered employment will be required to pass, prior to appointment, a pre-offer job related assessment, a background investigation, obtain a MAC badge, and a medical examination</li></ul>
 <b>Desirables</b><br>
<ul><li>
Currently enrolled in an approved criminal justice, law enforcement, or related degree program</li><li>
Previous work or volunteer experience in the law enforcement field</li><li>
One year or more experience in customer service with direct contact in dealing with the public</li><li>
Ability to communicate effectively in a second language</li></ul></div></div></div><p></p>

Community Service Officer

V2X Inc

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Provides mobile, roving, and static unarmed community order support services. Duties include roving (foot), mobile (vehicle), and static patrols. Role includes providing first response; recording incidents; and providing specialized unarmed community order support (COS) services and unarmed protection/safety services. Work responsibilities include performing static, dismounted (foot), and mounted (vehicle) community order patrols to maintain order, protect personnel and resources, and respond to calls for service.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide unarmed community officer support services
  </li>
  <li>
   Provides mobile, roving, and static unarmed community order support services. Duties include roving (foot), mobile (vehicle), and static patrols.
  </li>
  <li>
   Role includes providing first response; recording incidents; and providing specialized unarmed community order support (COS) services and unarmed protection/safety services.
  </li>
  <li>
   Work responsibilities include performing static, dismounted (foot), and mounted (vehicle) community order patrols to maintain order, protect personnel and resources, and respond to calls for service.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum Qualifications
  </li>
  <li>
   Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required.
  </li>
  <ul>
   <li>
    High School Diploma
   </li>
  </ul>
  <li>
   Experience:
  </li>
  <ul>
   <li>
    Minimum 3 years&rsquo; security or law enforcement/military experience.
   </li>
  </ul>
  <li>
   Other Requirements:
  </li>
  <ul>
   <li>
    Be at least 21 years of age.
   </li>
   <li>
    Be a U.S. citizen.
   </li>
   <li>
    Be able to speak, read, write, and understand the English language.
   </li>
   <li>
    Be able to pass the medical and physical requirements outlined in the contract.
   </li>
   <li>
    Meet all standards as required by the contract.
   </li>
   <li>
    Have a clean driving record with a valid driver&rsquo;s license.
   </li>
   <li>
    Must possess Active Secret Security Clearance
   </li>
   <li>
    Must pass pre-deployment requirements including drug test, medical, 52 hours of training, and a psychological exam.
   </li>
   <li>
    Must be able to pass a physical fitness test (PFT)
   </li>
   <li>
    Excellent computer, interpersonal, oral and written communication skills required. Computer skills include a working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
   </li>
   <li>
    Employees must be willing and able to perform job requirements in this environment, as well as deploying to Qatar for extended periods. Work schedules are typically six (6) days per week and twelve (12) hours per day. Work is performed in shifts and may include day or night shift.
   </li>
   <li>
    Employees must be able to lift, carry and/or wear forty (40) pounds of personal protective equipment (PPE) for extended periods of time and be capable of running during emergencies without putting oneself or others at risk. All staff must maintain physical, medical, and dental requirements for duration of deployment.
   </li>
  </ul>
 </ul>
 <strong>
  At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
 </strong>
</div>


Community Order Support (COS) Officer

<div>Overview:
<div>
Provides mobile, roving, and static unarmed community order support services. Duties include roving (foot), mobile (vehicle), and static patrols. Role includes providing first response; recording incidents; and providing specialized unarmed community order support (COS) services and unarmed protection/safety services. Work responsibilities include performing static, dismounted (foot), and mounted (vehicle) community order patrols to maintain order, protect personnel and resources, and respond to calls for service.</div><br>
<div></div>
Responsibilities:
<ul><li>Provide unarmed community officer support services</li><li>
Provides mobile, roving, and static unarmed community order support services. Duties include roving (foot), mobile (vehicle), and static patrols.</li><li>
Role includes providing first response; recording incidents; and providing specialized unarmed community order support (COS) services and unarmed protection/safety services.</li><li>
Work responsibilities include performing static, dismounted (foot), and mounted (vehicle) community order patrols to maintain order, protect personnel and resources, and respond to calls for service.</li></ul>
Qualifications:
<ul><li><b>Minimum Qualifications</b></li><li><b>
Education / Certifications:</b> One-year related experience may be substituted for one year of education, if degree is required.<ul><li>
High School Diploma</li></ul></li><li><b>
Experience:
</b><ul><li>Minimum 3 years&rsquo; security or law enforcement/military experience.
</li></ul></li><li><b>Other Requirements:</b><ul><li>
Be at least 21 years of age.</li><li>
Be a U.S. citizen.</li><li>
Be able to speak, read, write, and understand the English language.</li><li>
Be able to pass the medical and physical requirements outlined in the contract.</li><li>
Meet all standards as required by the contract.</li><li>
Have a clean driving record with a valid driver&rsquo;s license.</li><li>
Must possess Active Secret Security Clearance</li><li>
Must pass pre-deployment requirements including drug test, medical, 52 hours of training, and a psychological exam.</li><li>
Must be able to pass a physical fitness test (PFT)</li><li>
Excellent computer, interpersonal, oral and written communication skills required. Computer skills include a working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook</li><li>
Employees must be willing and able to perform job requirements in this environment, as well as deploying to Qatar for extended periods. Work schedules are typically six (6) days per week and twelve (12) hours per day. Work is performed in shifts and may include day or night shift.</li><li>
Employees must be able to lift, carry and/or wear forty (40) pounds of personal protective equipment (PPE) for extended periods of time and be capable of running during emergencies without putting oneself or others at risk. All staff must maintain physical, medical, and dental requirements for duration of deployment.</li></ul></li></ul><h4 class="jobSectionHeader"><b>
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</b></h4></div>

A-List Security Group Inc.

<p><b>About the Role</b></p><p>We are seeking a proactive and detail‑oriented <b>Support &amp; Communication Officer</b> to join our team. This role is central to ensuring smooth communication between our employees, clients, and management while overseeing CCTV monitoring and incident reporting. The ideal candidate is professional, organized, and confident in both written and verbal English communication.</p><p><b>Key Responsibilities</b></p><ul><li>Monitor CCTV systems and promptly report any incidents.</li><li>Communicate with on‑duty employees, providing assistance and guidance as needed.</li><li>Liaise with clients to understand and address their requirements.</li><li>Ensure employees submit reports on time and accurately document incidents.</li><li>Handle emergencies or incidents, generating clear and structured reports.</li><li>Apply escalation procedures for urgent matters.</li><li>Conduct professional telephonic and email communication in English.</li></ul><p><b>Qualifications</b></p><ul><li>Strong communication skills (verbal and written) in English.</li><li>Ability to multitask and remain calm under pressure.</li><li>Experience in incident reporting or coordination roles is an asset.</li><li>Familiarity with CCTV monitoring systems preferred.</li><li>Professional demeanor with a focus on client satisfaction.</li></ul><p><b>Why Join Us?</b></p><ul><li>Be part of a growing security services company with a focus on professionalism and reliability.</li><li>Opportunity to play a key role in communication and operational support.</li><li>Collaborative team environment with room for growth.</li></ul><p>Job Type: Full-time</p><p>Language:</p><ul><li>English (Required)</li></ul><p>Location:</p><ul><li>Lahore (Required)</li></ul><p>Work Location: In person</p>

Support Communication and Coordination officer

City of Billings, MT

<div></div><div><div><div><p><b>&quot;Applicants must be currently authorized to work in the United States on a full-time basis.&quot;</b></p><br>
<p></p>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Position Overview</b></h2></div>
<p></p><div><div><b><i>Salary Range: </i></b>$24.9101/hour. Salary reflects Step 1 of a 7-step pay scale.</div><b><i><br>
Work Schedule:</i></b> 4-10 hour days. Shifts may vary.<div></div><div><b><i><br>
Job Summary:</i></b></div><div>
Responsible for performing a variety of duties in support of the Department by conducting and participating in non-hazardous police functions; conducting and participating in general investigations of crimes with no suspects, basic crime scene activities, traffic control, found property, parking complaints/violations, abandoned vehicles, crime prevention center support, VIN inspections, and other tasks as assigned by the Chief of Police or designee. This position does not perform tasks legally restricted to Billings Police Officers and they do not carry firearms and have no powers to arrest.</div><div></div><div><b><i><br>
Scope of Responsibility:</i></b></div><div>
Working under limited supervision, incumbent makes routine choices within established policies and procedures. Serves as a &ldquo;good will ambassador&rdquo; for Public Safety by providing friendly, helpful customer service to the general public. Incumbent is able to perform basic troubleshooting or analysis. Incumbent must be able to communicate effectively within a variety of circumstances. Incumbent must maintain cooperative relationships with other departments within the city and with the public.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Duties and Responsibilities</b></h2></div>
<p></p><div><div><b>Proactive Activity</b></div><ul><li>
Serves as a &ldquo;good will ambassador&rdquo; for Public Safety by providing friendly, helpful customer service to the general public</li></ul><div></div><div><b><br>
Calls for Service</b></div><ul><li>
Responds to cold felony/misdemeanor property crimes with no suspect information, minor non-injury accidents, found property, parking complaints/violations, abandoned vehicles, VIN inspections, and other non-hazardous calls for service.</li><li>
Directs traffic at fires, special events, and other emergency or congested situations.</li><li>
Enforces certain city codes/ordinances. Conveys information and explains violations, displays understanding and behaves courteously by listening to other parties and uses tack to defuse situations.</li></ul><div></div><div><b><br>
Investigation</b></div><ul><li>
Contacts and cooperates with other law enforcement agencies in matters relating to their duties.</li><li>
Investigates cold felony/misdemeanor property crimes, minor non-injury accidents; gathers and preserves evidence; interviews victims, complainants and witnesses; testifies and presents evidence in court.</li></ul><div></div><div><b><br>
Evidence Collecting and Handling</b></div><ul><li>
Collects, processes, photographs and presents evidence including fingerprints, fibers, blood, and related physical evidence.</li></ul><div></div><div><b><br>
Public Relations</b></div><ul><li>
Maintains contact with citizens regarding their supportive duties and preserves good relationships with the general public; takes an active role in areas of public education relative to crime and crime prevention.</li></ul><div></div><div><b><br>
Report Writing</b></div><ul><li>
Prepares reports on investigations and activities performed.</li></ul><div></div><div><b><br>
Summons &amp; Citations</b></div><ul><li>
Issues parking citations.</li><li>
Issues notice of municipal infractions for traffic violations where probable cause exists during the course of a traffic crash investigation.</li></ul><div></div><div><b><br>
Performs other duties as assigned</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications and Skills</b></h2></div>
<p></p><div><div><b><i>Required Qualifications &amp; Skills</i></b></div><ul><li>
High school diploma or GED</li><li>
Possession of a valid Montana driver&rsquo;s license or must be obtained within thirty (30) days of employment</li><li>
Must be able to pass an extensive background check and a State and Federal criminal background check</li><li>
Must become CJIN certified within one year</li><li>
Must complete a Basic At-Scene Crash Investigation course, or equivalent, within one (1) year of employment</li><li>
Must successfully complete the Billings Police department&rsquo;s 3-week training course, plus a 6-week Field Training Officer segment</li></ul><div></div><div><b><i><br>
Preferred Qualifications &amp; Skills:</i></b></div><ul><li>
One (1) year of related work experience in law enforcement</li><li>
One (1) year of customer service experience</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Physical Demands and Working Conditions</b></h2></div>
<p></p><div><div>Working conditions require moderate physical effort, moving between 5 and 25 pounds, where effort is intermittent, less than 15% of the time. Working conditions require high attention to detail and deadlines occasionally (between 15% and 45% of the time). A typical workday involves exposure to multiple disagreeable elements, none of which is of greater than moderate intensity, on an intermittent basis (less than 35% of the time). Driving is required daily and some work will be performed outdoors.</div><div></div><div><b><br>
Some requirements in this job description may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to modification to reasonably accommodate individuals with disabilities.</b></div><div></div><div><b><br>
Requirements are representative of minimum levels of knowledge, skills, and experience required. To perform this job successfully, the worker must possess the abilities and aptitudes to perform each duty proficiently.</b></div><div></div><div><b><br>
This document does not create an employment contract, implied or otherwise. The City retains the discretion to add duties or change the duties of this position at any time.</b></div></div></div></div><p></p>

Davis Behavioral Health

<div><p>Davis Behavioral Health (DBH) is actively recruiting for a part-time Off-panel Coordinator/Clinical Records Specialist to join its compliance team.</p><p>
The Off-panel Coordinator manages relationships and clinical details with our contracted private providers and agencies, ensuring quality care is being provided.</p><p><b>
Essential Job Functions</b></p><p>
Off-Panel Coordinator</p><p>
The Off-panel Coordinator/Clinical Records Specialist is responsible for performing the following essential job functions at the expected level and within the expected timeframes:</p><ul><li>
Responsible for all Off-panel Provider activities, including but not limited to:<ul><li>
Complete the full contract process for all off-panel contract providers, including application, document collection, and all other required steps in the process.</li><li>
Complete all functions related to developing and maintaining off-panel contract relationships through active collaboration to answer questions, schedule required meetings, coordinate client referrals, and all other related tasks.</li><li>
In coordination with the Corporate Compliance Office, initiate and complete the authorization process for clients requesting services with off-panel contract providers.<ul><li>
Ensure that clients receiving services are following the authorized frequency and duration.</li></ul></li><li>
Process all required forms and documentation to ensure timely and accurate payment for services rendered.<ul><li>
As outlined in the off-panel contract, approved billing will be paid within 45 business days following approval.</li></ul></li><li>
Complete annual contract renewals using the approved off-panel contract protocols and within established timeframes.<ul><li>
Notify all internal parties when contracts are not renewed to terminate all related processes (i.e., DACS background screening, disable EHR access, etc.).</li></ul></li><li>
Initiate pre-audit tasks for the annual clinical audit for all off-panel providers, including correspondence, document collection, and other related tasks. Audit is completed by the DBH Corporate Compliance Officer.</li><li>
Address all denials and appeals within established timeframes to ensure contractual compliance and timely payment.</li><li>
Coordinate with the DBH Provider Network Specialist on all other activities related to the off-panel contract providers.</li></ul></li><li>
Complete ECT authorizations and billing within established timeframes.</li><li><b>
Residential Placements</b><ul><li>
Work as liaison between DBH and potential residential placement agencies, coordinating with DBH Program Directors and staff at the placement agency to facilitate placement, as needed.</li><li>
Complete authorization letter.</li><li>
Complete follow-up on placement at defined date (30/60 days) for clinical review.</li></ul></li><li>
Maintain the spreadsheet to track all services, expiration dates, payment dates, appeals, and other information related to off-panel providers.</li></ul><p>
Clinical Records Specialist</p><ul><li>
Under the direction and guidance of the Corporate Compliance Officer, and in accordance with federal and state privacy laws/rules and internal policies and procedures, oversee the release of information (ROI) processes at DBH.<ul><li>
Provide training to DBH staff about the client records release process, as requested and supervised by the DBH Corporate Compliance Officer.<ul><li><b>
Authorization to Use and Disclose Health Information (TPO &ndash; Treatment, Payment, and Operations &amp; Non-TPO)</b><ul><li>
Follow the established protocol to accurately process all Authorization to Use and Disclose Health Information forms within the established timeframes.</li><li>
Complete all preparations for copy services of client records.</li><li>
Coordinate with Datavant to ensure that DBH follows their established processes for client records release.</li><li>
Provide excellent customer service to DBH staff, clients, and community partners to address status updates and all other questions about the client record release process.</li></ul></li><li>
Client Requests for Own Records<ul><li>
Follow the established protocol to accurately process all Client Request for Own Records forms within the established timeframes.<ul><li>
Calculate fee</li><li>
Coordinate with client and treatment provider(s)</li><li>
Complete redaction process, as requested by treatment provider(s).</li><li>
All other tasks related to the established protocol.</li></ul></li><li>
Coordinate the subpoenas for client records with the treatment provider(s), Corporate Compliance Officer, and DBH Legal Counsel.</li><li>
Other duties and responsibilities and needed and assigned.</li></ul></li></ul></li></ul></li></ul><p><b>
Additional Job Functions</b></p><p>
In addition to the essential job functions outlined above, the following responsibilities are assigned to this position:</p><ul><li>
Complete all steps to process secondary capitated Medicaid payments for providers in the community, including denials.</li><li>
Serve as back up for the Hospital Liaison, as needed.</li><li>
Schedule and ensure that quarterly fire drills are completed for all required programs as outlined by the State of Utah Department of Health and Human Services Office of Licensing rules.</li></ul><p><b>
Required Qualifications</b></p><p>
Education</p><ul><li>
Bachelor's degree in health administration, health information management, health information technology, or related field.</li><li>
A combination of education and direct professional experience working in a similar role may be substituted for education.</li></ul><p>
Training</p><ul><li>
Complete all required training that is assigned to the Off Panel Coordinator, HIPAA Specialist position by defined deadlines.<ul><li>
Additional training specifically related to HIPAA, and related privacy and security may be required.</li><li>
Be fully trained in the Hospital Liaison essential job functions to complete them within established timeframes to ensure continuity of services when backing up this role.</li></ul></li></ul><p><b>
Experience Required</b></p><p>
Required</p><ul><li>
Previous experience working in a medical or healthcare office or clinic.</li></ul><p>
Preferred</p><ul><li>
Previous experience with HIPAA and privacy regulations is preferred but not required.</li></ul><p><b>
Qualifications/Skills/Abilities</b></p><p>
The <b>Off-panel Coordinator/HIPAA Specialist</b> must possess the following qualifications, skills, and abilities to successfully perform the essential functions of the job:</p><p>
Qualifications</p><ul><li>
Must be at least 18 years old.</li><li>
All employees at DBH must successfully pass a pre-employment criminal background check as well as a pre-employment drug screening. Since Davis Behavioral Health works with Federal grants the company and its employees must comply with the Federal drug laws, including no use of medical marijuana.</li></ul><p>
Skills &amp; Abilities</p><p>
The Off-panel Coordinator/HIPAA Specialist must possess strong verbal communication skills and have demonstrated professional customer service experience. The successful candidate must also demonstrate compassion, courtesy and respect to all clients and their families. Exceptional interpersonal skills with the ability to establish immediate rapport with clients.</p><p>
Spanish speaking is a bonus.</p><p><b>
Compensation &amp; Classification</b></p><p>
The starting wage for this position is outlined below:</p><ul><li><b>
$19.50</b> per hour base wages for applicants who do not have a bachelor's degree</li><li><b>
$22.00</b> per hour base wages for applicants with a bachelor's degree</li><li>
The successful candidate will also be eligible for 1% per year of directly related professional experience on top of base wages at the time of hire.</li></ul><p>
This position is classified as regular part-time and has a non-exempt status. Hours shall not exceed 29 in any given week.</p><p>
The successful applicant will answer telephones and route calls based on requests or subject matter; schedule, reschedule, and cancel appointments: provide information to the public: greet walk-in and potential clients: refer clients to appropriate staff: accept payments: data entry: process and maintain variety of records, file, type, distribute mail, complete end-of-day receipts: and complete other tasks as assigned. Successful applicant must be flexible and willing to perform some intake work, records, and other office duties.</p><p><b>
Schedule &amp; Location</b></p><p>
This position has the following set scheduled:</p><ul><li><p>
Monday through Friday 9:00 am to to 2:30 pm</p></li></ul><p>
This position will be housed at the DBH Main Street Clinic located at 934 South Main Street, Layton, UT 84041.</p><p><b>
Benefits</b></p><p>
The part-time Office Specialist position is not eligible to participate in the agency's benefits program.</p><p>
All employees at DBH are eligible to utilize the agency's robust Employee Assistance Program (EAP) through Intermountain EAP.</p><p><b>
Davis Behavioral Health is an equal opportunity employer.</b></p></div>

Off-panel Coordinator/Clinical Records Specialist

Allen County Government

RESIDENTIAL SERVICES COORDINATOR
<br><br>
<b>Department:</b> Allen County Community Corrections FLSA Status: Exempt
<br><b>Classification/Level:</b> C7 Date: 03/2026
<br><br>
Under the direction of the Assistant Executive Director, the Residential Services Coordinator is responsible for the overall management and functionality of the Residential Services Program as well as the Residential Services facility, staff, and program participants. This position oversees and directs the daily operations of the Residential Services facility, including the supervision of personnel and program participants and establishing and implementing policies and procedures to maintain safety, security, and program integrity. The Residential Services Coordinator ensures compliance with all applicable agency policies and procedures and all federal, state, and local laws and rules. This position is Not Covered (At-Will) as defined by The Board of Commissioners of the County of Allen Employee Handbook.
<br><br>
<b>ESSENTIAL FUNCTIONS:</b><br>
<ul>
<li>Serves as a member of the Allen County Community Corrections’ (ACCC) Executive Management Team representing all functions of the ACCC Residential Services facility and programs.</li>
<li>Oversees and guides residential intake, ensuring compliance with established agency policies and procedures, Court Orders, and other applicable federal, state, and local laws. Manages the safety and security of the Residential Services facility and evaluates security operations on a continual basis.</li>
<li>Identifies, challenges, and quickly and efficiently facilitates the flow of information and communicates to ACCC Executive Management Team and/or problem solves and troubleshoots as concerns arise.</li>
<li>Ensures program participants are assigned and supervised within the Residential Services facility, by assessed risk level.</li>
<li>May periodically secure and/or physically restrain violent/uncontrollable participants as situations demand</li>
<li>Develops, implements, and oversees policies, procedures and practices pertaining to the Residential Services facility management and operations to ensure compliance with Indiana Association of Community Corrections Act Counties (IACCAC) Residential Guidelines and/or correctional standards for confinement facilities.</li>
<li>Contributes to the development of new supervision programs, articulating eligibility criteria, the collection of all appropriate data and serves as the quality assurance officer for all Residential Services activities.</li>
<li>Evaluates work processes to enable ACCC to use available resources in the most effective manner possible.</li>
<li>Assists the Executive Management Team in updating and/or creating changes in policies and procedures for ACCC as a whole and upon approval, implements new and/or updated changes in the policies and procedures within the Residential Services Division.</li>
<li>Assist in developing long-term and short-term plans and goals for strategic planning; initiate change to meet approved plans and goals and monitors progress.</li>
<li>Completes thorough random quality assurance audits monthly to ensure compliance with existing policies and procedures.</li>
<li>Responsible for the training, development, and staffing of all Residential Services Officers, including, but not limited to, scheduling work assignments, providing training, orientation, evaluation, corrective action, and formal discipline.</li>
<li>Provides day-to-day leadership, direction, and support to operations staff to ensure quality interactions and communications between staff and program participants to help assist in their supervision.</li>
<li>Meets with each staff member weekly or as needed to discuss matters of concern and/or for direction/approval on handling specific program participants who have individual issues outside the scope/definition of policies and procedures.</li>
<li>Responsible for interviewing and hiring staff as needed. Regularly monitors performance and provides coaching to assist in continuous professional growth through the training of employees.</li>
<li>Responsible for approving requests for time off and requests for accumulation of hours according to ACCC policy and ensures adequate coverage prior to approval of time and performs the duties of a Residential Services Officer as needed.</li>
<li>Conducts routine staff meetings to address areas of concern, share new information, and build consistency within the facility.</li>
<li>Ensures program participants are treated with respect while having the ability to influence and support behavior change through Evidence Based Practices.</li>
<li>Conducts and/or facilitates meetings with program participants as needed to address complaints and concerns.</li>
<li>Performs and monitors database entries, ensuring completeness and accuracy of information as required; prepares and submits reports according to ACCC deadlines or as requested.</li>
<li>Maintains files and records regarding the Residential Services facility, programming, and program participant management, including inspection reports, incident reports, grievances, tracking logs, and medication logs.</li>
<li>Maintains and oversees all contracts pertaining to the Residential Services facility in cooperation with the Senior Finance Manager.</li>
<li>Works in conjunction with the Senior Finance Manager regarding the overall fiscal management of the Residential Services facility.</li>
<li>Manages and forecasts the Residential Services Division budgetary needs with Finance and Business Coordinator.</li>
<li>Serves as administrator of the food contract for the Residential Services facility; ensuring the correct number of products are ordered daily.</li>
<li>Ensures all food, safety and sanitation procedures are followed for the Residential Services facility.</li>
<li>Serves as Administrative Hearing officer as required and oversees the Administrative Hearing process.</li>
<li>Oversees maintenance, repair and replacement of the Residential Services facility and program equipment and the Residential Services Division vehicles as needed.</li>
<li>Serves as safety manager for the entire Residential Services facility.</li>
<li>Manages all Residential Services contracts and vendors and leads negotiations in pursuit of new and appropriate outside vendor contracts for the agency.</li>
<li>Maintains compliance with the IDOC Community Transition Program and provides reports as needed.</li>
<li>Applies and monitors compliance with PREA policies.</li>
<li>Attends meetings and training sessions as required.</li>
<li>Performs all other duties as assigned.</li>
<li>Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs.</li>
<li>Must model Pro-Social behavior at times and in all places.</li>
</ul>
<b>REQUIREMENTS:</b><br>
Extensive experience working in a law enforcement and/or criminal justice environment, with focus on community-based supervision preferred. Experience working in a residential environment preferred.Bachelor’s Degree in Criminal Justice, Public Affairs or related field preferredPrevious experience with case management/supervision of criminal offenders preferredAbility to obtain Motivational Interviewing Internal Certification
<br><ul>
<li>Ability to obtain Crisis Intervention Training (CIT) Certification as assigned</li>
</ul>
Ability to obtain Criminal Justice Risk Assessment (IRAS) Instrument Training/Application CertificationAbility to successfully complete ECMS TrainingIDAC/NCIC Certification as neededAbility to obtain required training certificates within 3 months of employment, including First
<br>Responder/CPR, Response to Resistance, Verbal De-Escalation, and Disease Control as assigned
<br><ul>
<li>Ability to be successfully certified in the use of the following equipment within 3 months of employment including the Taser, Handcuff and Pepper Spray as assigned</li>
</ul>
Ability to use all assigned uniforms and/or equipment as assignedMust attend and successfully complete all required agency training courses, including defensive tactics and other physically demanding hands-on training as assignedAbility to successfully complete Correctional Officer Training by ILEA as requiredThe agency subscribes to the National Institute of Corrections’ Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategiesValid Driver’s License to operate Resident Services’ vehicleTraining and/or experience in Mental Health/Substance Abuse Addiction knowledgeKnowledge of all local, state, and federal laws applicable to program operationsStrong written and verbal communication skills
<br><ul>
<li>Ability to deal swiftly, rationally, and decisively with potentially violent individuals in precarious situations</li>
</ul>
Ability to maintain strict confidentiality of all department records and informationStrong computer skills with the ability to use Microsoft Office and other job-related softwareAbility to make practical application of rules, regulations, policies, and procedures of the department Ability to work alone under minimal supervision and with others in a team environmentManages fire code compliance in cooperation with the Fort Wayne Fire Department; coordinates inspections and drills, and staff training at the Residential Facility including active shooter trainingAssures compliance with state code enforcement for safety and ADA compliance of the Residential Facility, oversees compliance with all CDC recommendations for a residential setting
<br><ul>
<li>Knowledge of evidence-based principles and practices.</li>
</ul>
<b>DIFFICULTY OF WORK:</b><br>
The Residential Services Coordinator has a moderate comprehension of and ability to make practical application of theories and principles when overseeing and directing the daily operations of the Residential Services program, facility, and program participants. Work consists of complex, varied, non-standardized tasks when establishing and implementing policies and procedures to maintain safety, security, and program integrity.
<br><br>
<b>RESPONSIBILITY:</b><br>
The Residential Services Coordinator makes choices and decisions and acts on varied non-standardized non-routine assignments when assisting with updating all eligibility and program guidelines of Allen County Community Corrections (ACCC) and implementing them within the Residential Services Division. Work
<br>requires analysis, adaptative thinking and considerable judgment and errors in decisions or work are not immediately apparent through supervisory review but are revealed through adverse effects on subsequent operations.
<br><br>
<b>PERSONAL WORK RELATIONSHIPS:</b><br>
The Residential Services Coordinator maintains frequent communication with other County employees, program participants, high level officials from various governmental and social service agencies and members of the public regarding the coordination and supervision of serious and violent felony program participants.
<br><br>
<b>WORKING CONDITIONS:</b><br>
The Residential Services Coordinator works predominantly in an office setting as well as a residential community corrections facility, with some walking, bending, kneeling, and monitoring equipment. Frequent mental/visual effort, attention to detail, detailed inspection and typing are to be expected. The Residential Services Coordinator maintains frequent contact with program participants who have been convicted of various misdemeanor and/or felony offenses and may be dangerous, violent and/or abusive.
<br><br>
<b>SUPERVISION:</b><br>
The Residential Services Coordinator is responsible for the supervision of eight (8) supervisory staff and a minimum of thirty-six (36) non-supervisory employees, including training, reviewing employee work and performance, counseling employees, and recommending disciplinary and hiring decisions.
<br><br>
<b>LICENSING:</b><br>
Ability to obtain Motivational Interviewing Internal Certification
<br>Ability to obtain Crisis Intervention Training (CIT) Certification
<br>Ability to obtain Criminal Justice Risk Assessment (IRAS) Instrument Training/Application Certification
<br>Ability to successfully complete ECMS Training
<br>IDAC/NCIC Certification as needed
<br>Ability to obtain Defensive Tactics and CPR Certifications
<br>Ability to successfully complete Correctional Officer Training by ILEA as required
<br>Valid Driver’s License to operate Resident Services’ vehicle
<br><br>
<b>IMMEDIATE SUPERVISOR:</b><br>
Assistant Executive Director
<br><br>
<b>HOURS:</b><br>
Responsible for the operation of a 24/7/365 agency division. Minimum of 40 hours/week as assigned; some evening and weekend hours; overtime as required.
<br><br>
Please complete the application accurately and thoroughly. A resume is optional. Remember to save and submit your application. If applying for multiple positions, submit a separate application for each one. You'll receive an email confirmation once your application is received. Due to the high volume of applications, further communication will only occur if you're selected for an interview.
<br><br>
We are an Equal Opportunity Employer (EEO). Accordingly, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, age, disability or medical condition, national origin, and veteran status, and all other categories protected by federal, state, and local anti-discrimination laws. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.

Community Corrections Residential Services Coordinator

Search 10000+ Community service officer coordinator jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 community service officer coordinator jobs Near Me

Community Service Officer

Community Order Support (COS) Officer

Community Order Support (COS) Officer

Support Communication and Coordination officer

Community Service Officer

Off-panel Coordinator/Clinical Records Specialist

Community Corrections Residential Services Coordinator