community service officer

TOWN OF MOUNT PLEASANT

Community Service Officer Levels 1, 2, and 3
<br><br>
<b>Department:</b> Police
<br><b>Pay Grade:</b> 106
<br><b>FLSA Status:</b> Non-Exempt
<br><br>
<b>JOB SUMMARY & ESSENTIAL JOB FUNCTIONS:</b><br>
Community Service Officer Level 1 – Records
<br>Reviews reports and reconciles UCR / SCIBRS submissions, processes expungements, assists the public by taking reports, troubleshoots a variety of calls from the public and administration; performs a variety of clerical and secretarial work in maintaining the department’s records as well as aiding the public, vendors, attorneys, and other professionals. This position works 8-hour shifts Monday - Friday when the Town is open between 8:00 a.m. – 4:30 p.m.
<br><br>
<ul>
<li>Processes reports in the department; collates, edits, and distributes reports, administrative and operational documents and related forms.</li>
<li>Migrates reports submitted through the Citizen Online Portal.</li>
<li>Maintains the department’s files, automated data systems, and record holding systems.</li>
<li>Reconciles and submits SLED validations from EIS report management system.</li>
<li>Works with the Town Prosecutor and Assistant Prosecutor in obtaining and distributing information.</li>
<li>Assists the general public and distributes police records in accordance with state law and established policy and procedures.</li>
<li>Expunges all records from the system that have been court ordered.</li>
<li>Maintains all collision report data.</li>
<li>Completes incident reports for non-violent crimes that have previously occurred.</li>
<li>Testifies in court proceedings when necessary.</li>
<li>Answers and forwards incoming telephone calls as appropriate and greets citizens in the lobby to provide information and answer routine questions, posts related information in accordance with department procedures, and accepts monies from the public for reports and background checks.</li>
<li>Assists with FOIA requests as needed.</li>
<li>Provides reports to governmental offices (DSS, Homeland Security, FBI NICS, etc.)</li>
<li>Performs other related assigned duties.</li>
</ul>
Community Service Officer 2 - Patrol
<br>Performs routine and specialized community service duties including responding to all non-emergency calls and traffic collisions and providing support functions to operations of the police department. This position is designed to introduce policing with the intent to train to become a police officer. Accordingly, one may stay in this position a maximum of 3 years or, if not eligible to become a police officer based on age requirements, within one year of age eligibility. This position works 8-hour shifts, including nights, weekends, and holidays. Position considered essential and must remain at the station through any natural disaster when ordered by the Chief of Police
<br><br>
<ul>
<li>Operates department fleet vehicles</li>
<li>Performs traffic control and parking enforcement functions.</li>
<li>Performs various administrative duties including the preparation of detailed written incident reports and other reports as necessary.</li>
<li>Responds to and investigates non-in progress calls for service and minor traffic accidents without injuries.</li>
<li>Testifies in court proceedings when necessary.</li>
<li>Performs duties at a crime scene as directed by superior officers.</li>
<li>Supports Patrol Operations by performing various functions, such as, picking up paperwork, getting ice for meetings, lunch for large groups, etc.</li>
<li>Performs other related assigned duties.</li>
</ul>
Community Service Officer 3 - NCIC
<br>Responsible for the 24-hour operation of the NCIC terminal located at the Mount Pleasant Police Department; receiving, entering, and retrieving information from the NCIC terminal; receiving non-emergency administrative calls that will be transferred or entered into our CAD system for dispatch; aiding the public when necessary to assist the Records Specialists during busy times. This position works either a set 8-hour shift Monday – Friday or 12-hour shifts during the weekend with the option to “float” two 8- hour shifts between Monday – Friday, depending on shift availability at the time of hire.
<br><br>
<ul>
<li>Continuously monitors, enters, clears, locates, cancels, second party checks, and modifies wanted persons, missing persons, articles, guns, vehicles, and license plates in the NCIC database and the records management system (EIS).</li>
<li>Maintains, disseminates, controls, and enters warrants into the NCIC database.</li>
<li>Responds and disseminates information to government and various law enforcement agencies upon requests.</li>
<li>Receives, responds, and handles both urgent and routine hits (YR/YQ) relating to wanted persons, articles, vehicles, and guns.</li>
<li>Correctly reads, understands, and communicates the contents of a NCIC III criminal history for use in packages, officer safety issues, crime enhancements, and other processes requiring NCIC restricted information.</li>
<li>Collects disseminates, and files all necessary paperwork to support NCIC documents.</li>
<li>Enters non-emergency calls into CAD as necessary.</li>
<li>Performs monthly validations of NCIC records.</li>
<li>Monitors police radio traffic and assist officers when requested on the Records administrative channel.</li>
<li>Handles FBI NICS correspondence that comes across the NCIC terminal.</li>
<li>Provides RAP and DMV Information to officers, clerk of court and the town attorney.</li>
<li>Handles officers court docket request in preparation for court their respective court dates.</li>
<li>Provides Clerk of Court and Town Solicitor with NCIC information as needed.</li>
<li>Assists with incoming phone calls, routing calls or taking messages.</li>
<li>Attains NCIC certification within 6 months of hire.</li>
</ul>
<b>MINIMUM REQUIREMENTS TO PERFORM WORK:</b><br>
<ul>
<li>High School diploma or GED;</li>
<li>CJIS certification required upon hire.</li>
<li>Valid South Carolina driver’s license (only for CSO 2 – Patrol)</li>
</ul>
<b>KNOWLEDGE, SKILLS AND ABILITIES:</b><br>
<ul>
<li>Knowledge of South Carolina Laws, the U.S. Constitution, the Town ordinances and NCIC policies, practices, and procedures;</li>
<li>Skill in the use of CAD and telephone system after proper training.</li>
<li>Skill in the use of oral and written communication;</li>
<li>Skill in data processing and being well organized.</li>
<li>Ability to manage multiple tasks in a detailed and effective manner.</li>
<li>Ability to deal with contacts in a tactful manner.</li>
<li>Ability to prioritize tasks in an effective manner.</li>
<li>Skill in the use of common sense to determine the most appropriate response to emergency situations; (only CSO 2 – Patrol)</li>
<li>Ability to deal with disgruntled or violent members of the public in a safe and tactful manner; Knowledge of police department traffic and parking enforcement practices and techniques; (only CSO 2 – Patrol)</li>
<li>Skill in the use of operating police vehicles, and various types of police equipment in a safe and effective manner; (only CSO 2 – Patrol)</li>
<li>Ability to protect yourself and others; (only CSO 2 – Patrol)</li>
<li>Ability to handle and carry out law enforcement duties during emergency situations under adverse weather and stressful, life threatening conditions; (only CSO 2 – Patrol)</li>
<li>Knowledge of police department traffic and parking enforcement practices and techniques; (only CSO 2 – Patrol)</li>
<li>Skill in the use of operating police vehicles, and various types of police equipment in a safe and effective manner; (only CSO 2 – Patrol)</li>
<li>Ability to protect yourself and others; (only CSO 2 – Patrol)</li>
<li>Ability to handle and carry out law enforcement duties during emergency situations under adverse weather and stressful, life threatening conditions; (only CSO 2 – Patrol)</li>
</ul>
<b>PHYSICAL REQUIREMENTS:</b><br>
While performing the duties of this job, the employee is regularly required to talk or hear.
<br>Specific vision abilities required by this job include close vision, distance vision, usage of
<br>computers and reading.
<br><br>
This position requires substantial repetitive motion of wrists, hands, and fingers. The employee is frequently required to stand; walk; use hands to finger, handle, grasp or feel; and reach with hands and arms.
<br><br>
The employee consistently maintains balance either sitting, standing or walking and is occasionally required to stoop or crouch. The employee may occasionally push, pull or lift and move objects up to 10 pounds.
<br><br>
The work requires some agility and physical strength, such as pushing a disabled car or walking over rough terrain or standing/walking for extended periods of time. Occasionally, work may require lifting heavy objects and carrying them (up to 60lbs). There may be a need to stretch and reach to retrieve materials. (only CSO 2 – Patrol)
<br><br>
Specific vision abilities required by this job are those required to possess a valid South Carolina driver’s license. (only CSO 2 – Patrol)
<br><br>
<b>WORK ENVIRONMENT:</b><br>
The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. (only CSO 1 – Records and CSO 3 – NCIC)
<br><br>
The work environment involves a high degree of individual tolerance to combinations of extremely unpleasant elements, such as those listed above or mental stress from constant conflicting urgent time and attention demands of the utmost priority. The nature of the physical environment may be such that the employee's personal well-being and/or safety is subject to being compromised from the environment and traffic conditions. The majority of work occurs outside in all types of weather conditions. (only CSO 2 – Patrol)
<br><br>
To deliver superior performance in a manner that is distinctive and impactful to each person served and that establishes a standard for quality that endures for generations.

Community Service Officer - Police

CITY OF FREMONT

<p><b>To be considered for this or any position with our organization, candidates must complete and submit an official City of Fremont Application for Employment, available through the City&rsquo;s official website (https://fremontne.gov/jobs). If you are viewing this posting through any other website (Indeed, ZipRecruiter, etc.), please visit our website to submit your application. </b></p><p><b>COMMUNITY SERVICE OFFICER</b></p><p>Pay Range: $21.86 - $30.76</p><p><b>NATURE OF WORK</b></p><p>This position is responsible for municipal law enforcement work in a non-sworn class within the police department. The Community Service Officer shall perform enforcement procedures related to city codes dealing with animal control, parking and vehicle ordinance, health and safety ordinances and with assisting with the storage and disposal of police property and evidence.</p><p>Work will include picking up stray and injured animals and arranging for their care and conducting investigations into animal bites, animal abuse/neglect and inspections of commercial animal establishments, Work will also include notifying citizens of violations of city ordinances dealing with parking, junk, weeds, health and safety. Additionally, Community Service Officers will be required to work with certified police officers in the enforcement of the all-city ordinances, as well as other duties as assigned. The incumbent must be able to act without direct supervision and exercise independent judgment in meeting both routine and emergency situations. Work is performed under the supervision of the Community Service Supervisor who in return works under the direction of a police administrator</p><p>Instructions are received based upon the type of assignment and situation at the time. Working a scene or situation with either an Investigator or Patrol Officer, CSOs will work in conjunction with and at the direction of those sworn staff.</p><p><b>ESSENTIAL FUNCTIONS: </b></p><p><i>The following examples of work are illustrative only and are not intended to be all inclusive</i>:</p><ul><li>Serves as a linkage person between the department and other city agencies/departments in enforcing codes/ordinances; may write citations for code violations.</li><li>Assists sworn officers by monitoring and enforcing city ordinances on parking violations including overtime, abandoned vehicles, handicapped parking; junk vehicles, nuisance and junk properties, unsanitary homes or businesses and all other city ordinance violations dealing with health safety and quality of life in the city. Also acts as liaison with area towing companies and manages city impound lot.</li><li>On an assigned basis, assists the Evidence Technician by receiving, storing, and disposing of property and evidence and maintaining the chain of evidence, maintaining records of property and evidence.</li><li>Maintains complete and accurate records and prepares reports as directed.</li><li>When available, assists customers of the police department at the front window by relying on information to help the customer get the service that they need.</li><li>Rolls fingerprints for police department customers that have paid for law enforcement fingerprinting.</li><li>Assists zoning department when necessary.</li><li>Serves as a crime scene technician involving processing of crime scene, providing officer drawings, taking photographs, fingerprinting, and constructing diagrams, when necessary, at the direction of the Evidence Technician or other department supervisor.</li><li>Responds to calls from the public, the police department, or others, picks up or captures animals that are stray or injured, and transports them to the designated shelter.</li><li>Cleans and disinfects kennels, cages, and shelter facilities according to schedule or as needed to maintain a safe and healthy environment for the animals, staff, and public.</li><li>Cares for animals in the immediate capture or recovery prior to being placed at the shelter.</li><li>Works with the city contracted company for the housing of animals in accordance with city ordinance and state law.</li><li>Informs and instructs pet owners on good care and sanitation for their pets; facilitates the expedient return of pets to pet owners.</li><li>Pursues and investigates cases of animal neglect, abuse, or overpopulation; notifies the Nebraska Department of Health and Human Services regarding unhealthy situations regarding household with children or elderly occupants.</li><li>Operates a light truck to patrol the community, transports animals, and supplies; maintains live trap program.</li><li>Maintains a variety of records on the animals housed and operates personal computer to record the records kept on the same, prepares reports, tracks occurrences of animal issues, identifies possible cases of chronic abuse or neglect; coordinates with City Prosecutor regarding cases requiring legal action with respect to animals.</li><li>Notifies owners of stray animals found bearing license tags or identification; collects feed and fines in accordance with Department policy.</li><li>Maintains regular attendance and punctuality on the job.</li></ul><p><b>DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS</b></p><ul><li>Ability to obtain knowledge of departmental procedures, rules and regulations.</li><li>Ability to obtain knowledge of street layout and geography of the City.</li><li>Some knowledge of applicable federal, state, and local laws and ordinances.</li><li>Some knowledge of modern law enforcement practices and methods.</li><li>Ability to deal firmly and courteously with the public.</li><li>Ability to communicate effectively, both orally and in writing.</li><li>Ability to maintain required records and to prepare reports,</li><li>Ability to operate a personal computer and to operate a computer-aided dispatch program.</li><li>Ability to meet such physical requirements as may be established by the City.</li><li>Ability to operate both audio and video recording equipment.</li><li>Ability to handle animals in a calm and effective manner.</li><li>Ability to act without direct supervision and exercise independent judgment in meeting both routine and emergency situations.</li><li>Ability to understand, interpret and communicate code requirements thoroughly and accurately.</li><li>Ability to establish and maintain an effective working relationship with City officials, City employees and the general public.</li><li>Proven ability to maintain confidentiality of work-related information in a professional manner</li><li>Ability to read City maps.</li><li>Ability to deal with stressful situations involving the need to make discretionary decisions based on information at hand.</li><li>Ability to follow oral and written directions.</li><li>Ability to work with minimal supervision.</li><li>Ability to learn computer applications.</li><li>Ability to hear, talk, walk significant distances, bend, stoop, stand, sit, ride and kneel.</li><li>Ability to operate general office equipment, such as photocopier, scanner, voice mail systems and personal computers, and lift or move 50 lbs. by self.</li><li>Ability to perform repetitive motion (keystroke) for prolonged periods.</li><li>Ability to travel from site to site working in inclement weather.</li><li>Ability to work in the capacity of an emergency Dispatcher.</li></ul><p><b>MINIMUM QUALIFICATIONS</b></p><ul><li>High school graduate or equivalent.</li><li>Valid Nebraska Operator&rsquo;s License and good driving record.</li><li>Must have computer/word processor experience and be able to prepare and file his or her own correspondence.</li><li>Pass background check and any required physical exam.</li></ul><p><b>PREFERRED EDUCATION AND EXPERIENCE</b></p><ul><li>Some Law Enforcement-related experience</li><li>Previous course of work or experience within the care or handling of pets or farm animals</li><li>CPR certification</li><li>Emergency Dispatch experience</li></ul><p><b>WORKING ENVIRONMENT </b></p><ul><li>Work is generally performed in a standard office setting or building facility with normal conditions of heat, humidity, fumes, odors, or dust.</li><li>But will regularly involve driving and working in a variety of weather conditions outside.</li><li>Work also involves exposure to various hazards involving animal bites, exposure to diseases and parasites carried by animals; as well as walking, stooping, bending and moderately heavy lifting.</li><li>Work involves considerable interdepartmental and public contact; dealing with members of the public who may be agitated or emotionally frustrated.</li></ul><p>Job Type: Full-time</p><p>Pay: $21.86 - $30.76 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>457(b)</li><li>Dental insurance</li><li>Dependent health insurance coverage</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Military leave</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Community Service Officer (CSO)

Halan - حالا

<div>
 <p>
  ob Responsibilities:
 </p>
 <p>
  -0:2 Year of experience
 </p>
 <p>
  - Collect payments on past due bills.
 </p>
 <p>
  - Inform clients of overdue accounts and amount currently owed.
 </p>
 <p>
  - Planning for repayment of debts and preparing repayment schedules according to the debtor&rsquo;s financial situation.
 </p>
 <p>
  - Record new commitment to repay debt.
 </p>
 <p>
  - Always deliver a consistent and professional level of service.
 </p>
 <p>
  - Achieve set revenue targets and call quality objectives.
 </p>
 <p>
  - Advise and influence customers on the payment options for debt collection.
 </p>
 <p>
  - Handle each call promptly and in the correct manner, updating records accordingly.
 </p>
 <p>
  - Input customer related data accurately and efficiently.
 </p>
 <p>
  - Take responsibility for resolving disputes, ensuring that caller concerns are actioned correctly, and all parties are notified.
 </p>
 <p>
  - Manage customers who are resistant to agent contact by remaining polite, tactful, honest and firm.
 </p>
 <p>
  - Decide on the correct action when negotiating payments.
 </p>
 <p>
  - Always follow strict Company policies and procedures, ensuring that legal requirements are met.
 </p>
 <p>
  - Have the ability to relate to people from a variety of different backgrounds.
 </p>
 <p>
  - Be persuasive, persistent and self-motivated.
 </p>
 <p>
  - Show assertiveness, tact and flexibility.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Location : Mall of Arabia , 6 October
 </p>
</div>


Collection Officer Officer

AmeriCU Credit Union

<div><div><b>Mortgage Loan Officer - External Mortgage Sales</b></div>
<div>Sign on Bonus!</div>
<div>Location: Plattsburgh, NY</div>
<div><div><div>Base Rate compensation structure:</div>
<div>First 180 days: $25.00/hour +commissions total earning potential of $100,000+ annually as long as performance expectations are met.</div>
<div>Thereafter: commissions only</div>
</div>
</div><div></div><div><div><b>Who Are We?</b></div>
<div>AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond.<b> For 75 years we have been committed to our members, our employees, and our communities.</b> In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide!</div>
<div></div><div><div><b>The Position:</b></div>
<div>AmeriCU Credit Union is in search of a <b>Mortgage Loan Officer</b> who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a <b>Mortgage Loan Officer</b>, you will work with the membership and collaboratively with the Mortgage Sales team to provide our members with the right products &amp; services to meet their needs. A <b>Mortgage Loan Officer</b> should provide exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and state compliance policies and adhering to Home Mortgage Disclosure Act (HDMA) guidelines.</div>
<div></div><div><b>Key </b><b>responsibilities</b><b> </b><b>include</b><b>:</b></div>
<div><h3 class="jobSectionHeader"><b>Business Development &amp; Networking</b></h3>
<ul><li>Proactively conduct outside sales calls to generate new business opportunities.</li>
<li>Build and maintain relationships with realtors, builders, developers, and consumer networking groups.</li>
<li>Personally engage with referral sources through meetings, community events, and business functions.</li>
<li>Cultivate and sustain recurring referral channels to support ongoing mortgage loan production and meet established performance goals.</li>
</ul><h3 class="jobSectionHeader"><b>Member Consultation &amp; Service</b></h3>
<ul><li>Consult with members to identify mortgage solutions that best fit their financial needs.</li>
<li>Deliver expert guidance and exceptional service to both current and prospective members seeking residential mortgage information.</li>
</ul><h3 class="jobSectionHeader"><b>Loan Application &amp; Credit Assessment</b></h3>
<ul><li>Interview applicants to gather detailed financial information, including income, goals, and credit history, to assess loan eligibility.</li>
<li>Analyze financial and credit data to determine creditworthiness.</li>
<li>Accurately enter application details into point-of-sale origination software.</li>
<li>Guide members through the application process, addressing questions and providing counseling on available mortgage programs.</li>
<li>Request and collect any additional documentation needed to complete the loan application package prior to processing.</li>
</ul>
</div></div></div><div></div><div><div><b>Come grow with us!</b></div>
<div>Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:</div>
<div></div><div>Competitive rates on our Medical, Dental and Vision plans</div>
<div>Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU&rsquo;s High Deductible Health plans</div>
<div>Paid Holidays</div>
<div>Paid Time off &ndash; Vacation, Personal or Sick and Birthday</div>
<div>Employee Appreciation Events</div>
<div>401(k) Matching after 1 year of employment</div>
<div>Employee Assistance Program</div>
<div>Tuition Reimbursement for Full-time employees after 1 year of employment</div>
<div>Life Insurance &amp; Accidental Death &amp; Dismemberment Insurance, free to all Full-time employees</div>
<div>Enhanced Short Term Disability &ndash; at no cost to you!</div>
<div></div><div><b>Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!</b></div>
<div>https://www.americu.org/in-our-community/</div>
<div>https://www.americu.org/why-americu/</div></div></div>

Mortgage Loan Officer

State of Florida

<div><p>Requisition No: 863903</p>
<p>Agency: Department of Corrections</p>
<p>Working Title: CORRECTIONAL PROBATION SENIOR OFFICER - 70007462</p>
<p> Pay Plan: Career Service</p>
<p>Position Number: 70007462</p>
<p>Salary: $54,202.72 (Minimum Annually)</p>
<p>Posting Closing Date: 10/31/2025</p>
<p><b>Total Compensation Estimator </b><b>Tool</b></p>
<p><b>
FLORIDA DEPARTMENT OF CORRECTIONS</b></p>
<p><b>
Facility: </b><b>05-1 Tavares Main Probation and Parole</b></p>
<p>
This is an internal promotional opportunity only. Only current FDC employees will be considered.
</p><p>Salary will be determined in accordance with current pay procedures.</p>
<p><b>
Correctional Probation Senior Officer vacancy located at:</b><b>
</b></p><p><b>05-1 Tavares Main Probation and Parole Office</b></p>
<p><b>
Tavares, Florida (Lake County)</b></p>
<p>
Employees interested in this promotional opportunity <b>must</b> apply for this vacancy using the People First system. No paper applications will be accepted.
</p><p>Applications will be accepted electronically until 11:59 pm on the closing date.
</p><p>Applicants are responsible for providing the following information on their applicant profile: <b>current employment, previous employment, training, and education</b>.
</p><p>Incomplete profiles <b>will not</b> be considered.</p>
<p><b>
DESCRIPTION</b></p>
<div>
The incumbent in this position is responsible for supervising, surveilling and maintaining a specialized caseload consisting of youthful offenders, drug offender probation, community controlees, pre-trial intervention offenders, offender releases or any combination of the above. As workload demands require, this position may be required to supervise other types or classifications of offenders. The incumbent may also perform duties relating to the intake officer, court liaison officer, trainer and electronic monitoring device installer. This position may also direct and supervise a correctional probation officer at a probation and restitution center and may involve monitoring a residential treatment facility and being the on-site departmental representative supervising the program participants.
</div><p><b>EXAMPLES OF WORK</b></p>
<div>
Encourages and fosters offender compliance with the supervision order through guidance, goal setting, monitoring of offender behavior and supervision in the community.</div><br>
<div>
</div><div>Conducts field and office supervision visits via personal contact, collateral/community contacts, surveillance contacts, telephone contacts and electronic methods to ensure compliance with conditions of supervision and to provide assistance to offenders as appropriate.</div><br>
<div>
</div><div>Demonstrates sensitivity to public and victim needs, concerns and complaints and takes appropriate, prompt action as required.</div><br>
<div>
</div><div>Assesses and/or assists in assessing and identifying offender needs, treatment options, and supervision objectives and refers offenders as appropriate. Establishes and records structured treatment programs, client management classifications, pre-trial contracts and other programs designed to enhance offender improvement in areas of education, psychological counseling, social services, health education, vocational training, substance abuse and other areas of need and ensures adherence to these plans.</div><br>
<div>
</div><div>Utilizes information management system to develop offender payment plans for all monetary obligations ordered by the sentencing or releasing authority and enforces offender compliance with the payment plan. Maintains case records, in both electronic and hard copy, documenting the status of offender background, legal history, treatment and progress of the offender under supervision. Takes digitized photographs of offenders for placement on web site.</div><br>
<div>
</div><div>Conducts pre-sentence, pre-trial, post-sentence, interstate compact, sentencing guidelines and other required investigations on offenders. Makes recommendations on offenders under supervision or pending disposition to the sentencing or releasing authorities regarding continued supervision, revocation, diversion and incarceration.</div><br>
<div>
</div><div>Exhibits appropriate demeanor and knowledge as a representative of department. Attends hearings or appears as a witness in any proceedings before a sentencing or releasing authority making determinations regarding offenders under supervision. Reports non-compliance with order of supervision to sentencing or releasing authority and prepares violation and other required reports, forwarding them to appropriate sentencing or releasing authority.</div><br>
<div>
</div><div>Maintains liaison with the judiciary, prosecutors, public defenders, law enforcement, treatment providers, non-profit service agencies, governmental agencies, other facilities, offices and bureaus of the department and other criminal justice representatives. Develops partnerships with local law enforcement to foster public safety.</div><br>
<div>
</div><div>Conducts individual and group counseling of an informal and formal nature for offenders as needed. Interviews offenders to obtain information relating to supervision or investigation.</div><br>
<div>
</div><div>Monitors and tests offenders for the use of controlled substances and alcohol as directed by the sentencing or releasing authority or as necessary for the protection of the community.</div><br>
<div>
</div><div>Develops and maintains contact with resources suitable for placement of offenders in public service assignments as directed by the sentencing or releasing authority.</div><br>
<div>
</div><div>Conducts searches and makes arrests of offenders under supervision. Installs and maintains electronic/radio equipment, including global positioning satellite systems, utilized to monitor offenders and interprets data collected for the purpose of documenting compliance with supervision conditions.</div><br>
<div>
</div><div>Handles administrative duties and assists supervisors in supervisor&rsquo;s absence as assigned. Serves on teams or committees and task forces to study issues, solve problems, refine existing practices, develop new programs or procedures or implement new policies. Attends and delivers training relating to the duties and responsibilities of the job and for career development. May act as the day-to-day training officer for a correctional probation officer.</div><br>
<div></div>
<div><b>
ESSENTIAL/ENTRY LEVEL KSA&rsquo;s:</b></div><br>
<div>
</div><div>Ability to work independently and/or under stressful conditions.
</div><div>Ability to communicate effectively.</div><br>
<div>
</div><div><b>FULL PERFORMANCE LEVEL KSA&rsquo;s:</b></div><br>
<div>
</div><div>Knowledge of techniques for advising, interviewing, and counseling.
</div><div>Ability to review and analyze data.
</div><div>Ability to assist offenders in solving problems.
</div><div>Ability to conduct investigations.
</div><div>Ability to apply laws, rules, regulations, policies and procedures.
</div><div>Ability to plan, organize and coordinate work assignments.
</div><p><b>LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS</b></p>
<div>
Certified in accordance with Florida Statutes 943.13.</div>
<div>
Bachelor&rsquo;s degree from an accredited college or university.</div>
<div>
All employees in the correctional probation officer classes shall be required to possess a valid driver&rsquo;s license as a condition of employment in accordance with 33-208.402, Florida Administrative Code and Section 322.03(3) Florida Statutes.</div>
<p><b>
If you have any questions regarding this vacancy, please contact SSU Promotions at 850-717-3216.</b></p>
<p><b>
If you are experiencing technical difficulties applying online, please contact the People First Service Center at 1-877-562-7287</b>.</p><p>
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.</p>
<p>Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p><b>VETERANS&rsquo; PREFERENCE. </b>Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</p></div>

CORRECTIONAL PROBATION SENIOR OFFICER

<div><p>Requisition No: 863315</p>
<p>Agency: Department of Corrections</p>
<p>Working Title: CORRECTIONAL PROBATION SENIOR OFFICER - 70013747</p>
<p> Pay Plan: Career Service</p>
<p>Position Number: 70013747</p>
<p>Salary: $54,202.72 (Minimum Annually)</p>
<p>Posting Closing Date: 10/27/2025</p>
<p><b>Total Compensation Estimator </b><b>Tool</b></p>
<p><b>
FLORIDA DEPARTMENT OF CORRECTIONS</b></p>
<p><b>
Facility: </b><b>15-4 Lake Worth Probation and Parole</b></p>
<p>
This is an internal promotional opportunity only. Only current FDC employees will be considered.
</p><p>Salary will be determined in accordance with current pay procedures.</p>
<p><b>
Correctional Probation Senior Officer vacancy located at:</b><b>
</b></p><p><b>15-4 Lake Worth</b><b> Probation and Parole Office</b></p>
<p><b>
West Palm Beach, Florida (Palm Beach County)</b></p>
<p>
Employees interested in this promotional opportunity <b>must</b> apply for this vacancy using the People First system. No paper applications will be accepted.
</p><p>Applications will be accepted electronically until 11:59 pm on the closing date.
</p><p>Applicants are responsible for providing the following information on their applicant profile: <b>current employment, previous employment, training, and education</b>.
</p><p>Incomplete profiles <b>will not</b> be considered.</p>
<p><b>
DESCRIPTION</b></p>
<div>
The incumbent in this position is responsible for supervising, surveilling and maintaining a specialized caseload consisting of youthful offenders, drug offender probation, community controlees, pre-trial intervention offenders, offender releases or any combination of the above. As workload demands require, this position may be required to supervise other types or classifications of offenders. The incumbent may also perform duties relating to the intake officer, court liaison officer, trainer and electronic monitoring device installer. This position may also direct and supervise a correctional probation officer at a probation and restitution center and may involve monitoring a residential treatment facility and being the on-site departmental representative supervising the program participants.
</div><p><b>EXAMPLES OF WORK</b></p>
<div>
Encourages and fosters offender compliance with the supervision order through guidance, goal setting, monitoring of offender behavior and supervision in the community.</div><br>
<div>
</div><div>Conducts field and office supervision visits via personal contact, collateral/community contacts, surveillance contacts, telephone contacts and electronic methods to ensure compliance with conditions of supervision and to provide assistance to offenders as appropriate.</div><br>
<div>
</div><div>Demonstrates sensitivity to public and victim needs, concerns and complaints and takes appropriate, prompt action as required.</div><br>
<div>
</div><div>Assesses and/or assists in assessing and identifying offender needs, treatment options, and supervision objectives and refers offenders as appropriate. Establishes and records structured treatment programs, client management classifications, pre-trial contracts and other programs designed to enhance offender improvement in areas of education, psychological counseling, social services, health education, vocational training, substance abuse and other areas of need and ensures adherence to these plans.</div><br>
<div>
</div><div>Utilizes information management system to develop offender payment plans for all monetary obligations ordered by the sentencing or releasing authority and enforces offender compliance with the payment plan. Maintains case records, in both electronic and hard copy, documenting the status of offender background, legal history, treatment and progress of the offender under supervision. Takes digitized photographs of offenders for placement on web site.</div><br>
<div>
</div><div>Conducts pre-sentence, pre-trial, post-sentence, interstate compact, sentencing guidelines and other required investigations on offenders. Makes recommendations on offenders under supervision or pending disposition to the sentencing or releasing authorities regarding continued supervision, revocation, diversion and incarceration.</div><br>
<div>
</div><div>Exhibits appropriate demeanor and knowledge as a representative of department. Attends hearings or appears as a witness in any proceedings before a sentencing or releasing authority making determinations regarding offenders under supervision. Reports non-compliance with order of supervision to sentencing or releasing authority and prepares violation and other required reports, forwarding them to appropriate sentencing or releasing authority.</div><br>
<div>
</div><div>Maintains liaison with the judiciary, prosecutors, public defenders, law enforcement, treatment providers, non-profit service agencies, governmental agencies, other facilities, offices and bureaus of the department and other criminal justice representatives. Develops partnerships with local law enforcement to foster public safety.</div><br>
<div>
</div><div>Conducts individual and group counseling of an informal and formal nature for offenders as needed. Interviews offenders to obtain information relating to supervision or investigation.</div><br>
<div>
</div><div>Monitors and tests offenders for the use of controlled substances and alcohol as directed by the sentencing or releasing authority or as necessary for the protection of the community.</div><br>
<div>
</div><div>Develops and maintains contact with resources suitable for placement of offenders in public service assignments as directed by the sentencing or releasing authority.</div><br>
<div>
</div><div>Conducts searches and makes arrests of offenders under supervision. Installs and maintains electronic/radio equipment, including global positioning satellite systems, utilized to monitor offenders and interprets data collected for the purpose of documenting compliance with supervision conditions.</div><br>
<div>
</div><div>Handles administrative duties and assists supervisors in supervisor&rsquo;s absence as assigned. Serves on teams or committees and task forces to study issues, solve problems, refine existing practices, develop new programs or procedures or implement new policies. Attends and delivers training relating to the duties and responsibilities of the job and for career development. May act as the day-to-day training officer for a correctional probation officer.</div><br>
<div></div>
<div><b>
ESSENTIAL/ENTRY LEVEL KSA&rsquo;s:</b></div><br>
<div>
</div><div>Ability to work independently and/or under stressful conditions.
</div><div>Ability to communicate effectively.</div><br>
<div>
</div><div><b>FULL PERFORMANCE LEVEL KSA&rsquo;s:</b></div><br>
<div>
</div><div>Knowledge of techniques for advising, interviewing, and counseling.
</div><div>Ability to review and analyze data.
</div><div>Ability to assist offenders in solving problems.
</div><div>Ability to conduct investigations.
</div><div>Ability to apply laws, rules, regulations, policies and procedures.
</div><div>Ability to plan, organize and coordinate work assignments.
</div><p><b>LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS</b></p>
<div>
Certified in accordance with Florida Statutes 943.13.</div>
<div>
Bachelor&rsquo;s degree from an accredited college or university.</div>
<div>
All employees in the correctional probation officer classes shall be required to possess a valid driver&rsquo;s license as a condition of employment in accordance with 33-208.402, Florida Administrative Code and Section 322.03(3) Florida Statutes.</div>
<p><b>
If you have any questions regarding this vacancy, please contact SSU Promotions at (850)717-3771.</b></p>
<p><b>
If you are experiencing technical difficulties applying online, please contact the People First Service Center at 1-877-562-7287</b>.</p><p>
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.</p>
<p>Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p><b>VETERANS&rsquo; PREFERENCE. </b>Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</p></div>

<div><p>Requisition No: 863743</p>
<p>Agency: Department of Corrections</p>
<p>Working Title: CORRECTIONAL PROBATION SENIOR OFFICER - 70030586</p>
<p> Pay Plan: Career Service</p>
<p>Position Number: 70030586</p>
<p>Salary: $54,202.72 (Minimum Annually)</p>
<p>Posting Closing Date: 10/31/2025</p>
<p><b>Total Compensation Estimator </b><b>Tool</b></p>
<p><b>
FLORIDA DEPARTMENT OF CORRECTIONS</b></p>
<p><b>
Facility: 09-2 </b><b>Orlando West </b><b>Probation and Parole</b></p>
<p>
This is an internal promotional opportunity only. Only current FDC employees will be considered.
</p><p>Salary will be determined in accordance with current pay procedures.</p>
<p><b>
Correctional Probation Senior Officer vacancy located at:</b><b>
</b></p><p><b>09-2 Orlando West</b><b> </b><b>Probation and Parole Office</b></p>
<p><b>
Orlando, Florida (Orange County)</b></p>
<p>
Employees interested in this promotional opportunity <b>must</b> apply for this vacancy using the People First system. No paper applications will be accepted.
</p><p>Applications will be accepted electronically until 11:59 pm on the closing date.
</p><p>Applicants are responsible for providing the following information on their applicant profile: <b>current employment, previous employment, training, and education</b>.
</p><p>Incomplete profiles <b>will not</b> be considered.</p>
<p><b>
DESCRIPTION</b></p>
<div>
The incumbent in this position is responsible for supervising, surveilling and maintaining a specialized caseload consisting of youthful offenders, drug offender probation, community controlees, pre-trial intervention offenders, offender releases or any combination of the above. As workload demands require, this position may be required to supervise other types or classifications of offenders. The incumbent may also perform duties relating to the intake officer, court liaison officer, trainer and electronic monitoring device installer. This position may also direct and supervise a correctional probation officer at a probation and restitution center and may involve monitoring a residential treatment facility and being the on-site departmental representative supervising the program participants.
</div><p><b>EXAMPLES OF WORK</b></p>
<div>
Encourages and fosters offender compliance with the supervision order through guidance, goal setting, monitoring of offender behavior and supervision in the community.</div><br>
<div>
</div><div>Conducts field and office supervision visits via personal contact, collateral/community contacts, surveillance contacts, telephone contacts and electronic methods to ensure compliance with conditions of supervision and to provide assistance to offenders as appropriate.</div><br>
<div>
</div><div>Demonstrates sensitivity to public and victim needs, concerns and complaints and takes appropriate, prompt action as required.</div><br>
<div>
</div><div>Assesses and/or assists in assessing and identifying offender needs, treatment options, and supervision objectives and refers offenders as appropriate. Establishes and records structured treatment programs, client management classifications, pre-trial contracts and other programs designed to enhance offender improvement in areas of education, psychological counseling, social services, health education, vocational training, substance abuse and other areas of need and ensures adherence to these plans.</div><br>
<div>
</div><div>Utilizes information management system to develop offender payment plans for all monetary obligations ordered by the sentencing or releasing authority and enforces offender compliance with the payment plan. Maintains case records, in both electronic and hard copy, documenting the status of offender background, legal history, treatment and progress of the offender under supervision. Takes digitized photographs of offenders for placement on web site.</div><br>
<div>
</div><div>Conducts pre-sentence, pre-trial, post-sentence, interstate compact, sentencing guidelines and other required investigations on offenders. Makes recommendations on offenders under supervision or pending disposition to the sentencing or releasing authorities regarding continued supervision, revocation, diversion and incarceration.</div><br>
<div>
</div><div>Exhibits appropriate demeanor and knowledge as a representative of department. Attends hearings or appears as a witness in any proceedings before a sentencing or releasing authority making determinations regarding offenders under supervision. Reports non-compliance with order of supervision to sentencing or releasing authority and prepares violation and other required reports, forwarding them to appropriate sentencing or releasing authority.</div><br>
<div>
</div><div>Maintains liaison with the judiciary, prosecutors, public defenders, law enforcement, treatment providers, non-profit service agencies, governmental agencies, other facilities, offices and bureaus of the department and other criminal justice representatives. Develops partnerships with local law enforcement to foster public safety.</div><br>
<div>
</div><div>Conducts individual and group counseling of an informal and formal nature for offenders as needed. Interviews offenders to obtain information relating to supervision or investigation.</div><br>
<div>
</div><div>Monitors and tests offenders for the use of controlled substances and alcohol as directed by the sentencing or releasing authority or as necessary for the protection of the community.</div><br>
<div>
</div><div>Develops and maintains contact with resources suitable for placement of offenders in public service assignments as directed by the sentencing or releasing authority.</div><br>
<div>
</div><div>Conducts searches and makes arrests of offenders under supervision. Installs and maintains electronic/radio equipment, including global positioning satellite systems, utilized to monitor offenders and interprets data collected for the purpose of documenting compliance with supervision conditions.</div><br>
<div>
</div><div>Handles administrative duties and assists supervisors in supervisor&rsquo;s absence as assigned. Serves on teams or committees and task forces to study issues, solve problems, refine existing practices, develop new programs or procedures or implement new policies. Attends and delivers training relating to the duties and responsibilities of the job and for career development. May act as the day-to-day training officer for a correctional probation officer.</div><br>
<div></div>
<div><b>
ESSENTIAL/ENTRY LEVEL KSA&rsquo;s:</b></div><br>
<div>
</div><div>Ability to work independently and/or under stressful conditions.
</div><div>Ability to communicate effectively.</div><br>
<div>
</div><div><b>FULL PERFORMANCE LEVEL KSA&rsquo;s:</b></div><br>
<div>
</div><div>Knowledge of techniques for advising, interviewing, and counseling.
</div><div>Ability to review and analyze data.
</div><div>Ability to assist offenders in solving problems.
</div><div>Ability to conduct investigations.
</div><div>Ability to apply laws, rules, regulations, policies and procedures.
</div><div>Ability to plan, organize and coordinate work assignments.
</div><p><b>LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS</b></p>
<div>
Certified in accordance with Florida Statutes 943.13.</div>
<div>
Bachelor&rsquo;s degree from an accredited college or university.</div>
<div>
All employees in the correctional probation officer classes shall be required to possess a valid driver&rsquo;s license as a condition of employment in accordance with 33-208.402, Florida Administrative Code and Section 322.03(3) Florida Statutes.</div>
<p><b>
If you have any questions regarding this vacancy, please contact SSU Promotions at 850-717-3216.</b></p>
<p><b>
If you are experiencing technical difficulties applying online, please contact the People First Service Center at 1-877-562-7287</b>.</p><p>
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.</p>
<p>Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p><b>VETERANS&rsquo; PREFERENCE. </b>Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</p></div>

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