community service specialist

Chestnut Health Systems

<div><div>Chestnut Health Systems is seeking a dedicated Assertive Community Treatment (ACT) Specialist to provide intensive, community-based mental health services to individuals with complex behavioral health needs. This role delivers recovery-oriented support in homes, shelters, and other community settings while working closely with a multidisciplinary ACT team to promote stability, independence, and overall wellness.</div><div></div><div> 
Chestnut Health Systems&trade; is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.</div> 
<ul><li>
Complete required documentation and data entry, including IM+CANS assessments, wellness plans, safety plans, progress notes, and other funder-required documentation in accordance with agency policies</li><li>
Provide client-driven services identified in treatment and wellness plans while maintaining assigned service levels</li><li>
Deliver intensive, community-based services in homes, shelters, and other natural settings</li><li>
Create and update recovery-oriented, trauma-informed treatment goals in collaboration with clients</li><li>
Link clients to needed medical, behavioral health, housing, and community supports</li><li>
Serve as a liaison with hospitals, primary care providers, housing programs, and justice-involved services</li><li>
Conduct screenings and assessments related to recovery, medication needs, and safety planning</li><li>
Provide crisis intervention services, coordinate after-hours crisis support when needed, and follow up after hospitalizations</li><li>
Coach clients on life skills such as budgeting, hygiene, shopping, and navigating benefits to promote independence</li><li>
Coordinate with medical staff regarding healthcare and medication management needs</li><li>
Participate in team meetings, staffings, trainings (including Relias), and program development activities</li><li>
Promote trauma-informed, recovery-oriented care in all services and documentation</li><li>
Maintain positive relationships with clients, families, providers, and community organizations</li><li>
Provide support and backup to other team members as needed</li></ul> 
<ul><li>
High school diploma or equivalent with five years&rsquo; supervised mental health experience; OR bachelor&rsquo;s degree in counseling, social work, education, psychology, or related human service field; OR bachelor&rsquo;s degree in any other field with two years&rsquo; supervised clinical experience in a mental health setting; OR certificate of psychiatric rehabilitation from a DHS-approved program plus high school diploma (or equivalent) and two years&rsquo; mental health services experience; OR Certified Recovery Support Specialist (CRSS) in good standing with the State of Illinois</li><li>
Valid driver&rsquo;s license and insurability required</li><li>
Basic computer skills required, including MS Word, MS Excel, email, video conferencing platforms, and experience with an electronic medical record (EMR)</li><li>
Ability to travel to community settings and work in varied environments, including homes, shelters, and outdoor settings
</li><li>Ability to stand, walk, and remain active for extended periods during community visits</li><li>
Ability to manage crisis situations effectively</li><li>
Ability to sit for extended periods to complete documentation and data entry</li><li>
Willingness to provide after-hours support when needed</li></ul><div>
Are you intrigued by this job but don&rsquo;t meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you&rsquo;re excited about any of our posted positions but your experience doesn&rsquo;t line up perfectly, please apply anyway! We&rsquo;d love to explore the possibilities with you.</div><div></div><div> 
Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut&rsquo;s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.</div><div></div><div> 
Chestnut offers a new salary structure and robust benefits!</div><div></div><div> 
EOE &ndash; Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.</div><div></div><div> 
The anticipated starting pay for new hires for this position is between $19.00 - $20.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!</div></div>

Assertive Community Treatment (ACT) Specialist

Southeast Missouri Behavioral Health

<div>Job Description:
Job Title: Community Support Specialist
Department: Recovery Services
Location: Farmington, MO
Shift type: Full-time
Job Summary:
As a Community Support Specialist, you will work with adults in various capacities, providing mentorship, guidance, and hope to help them overcome challenges and achieve their goals. You'll have the chance to work in different settings, including clients' homes, clinics, and other community locations, ensuring that each individual receives personalized support tailored to their unique needs.
Key Responsibilities:<ul><li>
Deliver Life-Changing Mental Health Services: Provide top-notch care to clients out in the community.</li><li>
Empower Clients through Behavioral Interventions: Utilize effective techniques like motivational interviewing, operant conditioning, and cognitive processing to help clients achieve their treatment goals and improve their overall well-being.</li><li>
Foster Recovery and Resilience: Take a supportive educational approach to promote improved functioning and meet the unique needs of each client. Engage in activities that align with treatment goals and foster long-term success.</li><li>
Manage a Rewarding Caseload: Establish and maintain a manageable caseload, collaborating with supervisory staff to ensure a fulfilling workload that allows you to make a meaningful impact in clients' lives.</li><li>
Collaborate in Client Care: Participate in staffing sessions to identify client needs, set treatment goals, and develop individualized plans for success. Contribute your expertise to ensure the best possible outcomes.</li><li>
Respond to Emergencies with Confidence: Use sound judgment and discretion to provide timely assistance during mental health crises, offering rapid aid within your scope of training.</li><li>
Ensure Continuity of Care: Provide comprehensive follow-up services to clients, including follow-up for missed appointments, outreach, and engagement as needed. Meticulously document all interactions, including attempted or unsuccessful attempts.</li><li>
Grow and Learn with Burrell: Actively participate in staff development activities, such as meetings, training sessions, and workshops, to enhance your skillset and stay current with industry trends.</li></ul>
Education and/or experience qualifications:<ul><li>
Bachelor's degree in one of the following fields of study: 
Psychology, Social Work, Sociology, Education, Criminal Justice, Family Studies, Counseling, Recreational Therapy, Human Services, Human Development, Child Development, Gerontology, Behavioral Science, Rehabilitation Counseling 
 
OR...</li><li>
Associate of Applied Science in Behavioral Health Support degree from an approved institution 
 
OR....</li><li>
Work experience in a related human services field may substitute for educational requirements. *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more. Four years of qualifying experience minimum or a combination of education and experience equaling four years required. 
 
OR....</li></ul><ul><li>
Qualified Addictions Professional (QAP) 
CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D</li></ul>
Position Perks &amp; Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, &amp; more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture &amp; environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.</div>

Community Support Specialist

Heartland Family Service

<div>At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

The Care Team Specialist serves as the behind-the-scenes point person who ensures consistent communication among a client&rsquo;s care team, both within the organization and with external providers, to support optimal care. They help connect clients to additional resources or programs as needed and are responsible for completing the documentation required for the Certified Community Behavioral Health Clinic (CCBHC).

Compensation: between $19.74 and $23.54 per hour (wage is based upon total years of relevant experience).

Work Schedule: 37.5 hours per week

Click to see benefits and company perks

MINIMUM QUALIFICATIONS
<ul>
<li>Bachelor&rsquo;s degree in psychology, social services, sociology or other related fields desired or comparable work experience preferred</li>
<li>One year experience in health and human services, or related field</li>
</ul>
Essential Duties and Responsibilities
<ul>
<li>Document client contact, Release of Information, consents for treatment, and all required agency documentation.</li>
<li>Ensure completion of agency-wide assessments (e.g., PHQ-9, DLA-20, Columbia Suicidality Rating Scale, if applicable).</li>
<li>Conduct and document assessments at admission and ongoing intervals, identifying client strengths, abilities, needs, and goals.</li>
<li>Develop individualized care plans, including coordination, crisis intervention, and self-care strategies, in collaboration with the client.</li>
<li>Advocate for client needs and ensure consistent engagement in services.</li>
<li>Connect clients to appropriate resources such as physical health, behavioral health/substance use treatment, housing, education, employment, and social services.</li>
<li>Maintain monthly contact with clients through face-to-face meetings or telehealth.</li>
<li>Coordinate with the client&rsquo;s support network, including family, healthcare providers, behavioral health professionals, social service agencies, and legal representatives.</li>
<li>Facilitate communication among providers, organize case conferences, and utilize team expertise to support client care. 
<ul><li>Create, maintain and share as appropriate a dynamic self-care plan.</li></ul></li>
<li><ul><li>Strive to make connections between the agency and the larger community whenever possible in order to contribute to the agency&rsquo;s ongoing fundraising and friend-raising efforts.</li></ul></li>
<li><ul><li>Essential functions of this job are to be performed on company physical work site or designated workspace.</li></ul></li>
</ul>
<ul><li>DENOTES ESSENTIAL JOB FUNCTIONS</li></ul></div>

Care Team Specialist - Iowa CCBHC

Thresholds

<div>Are you passionate about harm reduction? You can make a difference in the lives of others at Thresholds! We believe in meeting people where they&rsquo;re at &ndash; in their environment and on their journey to recovery, so we provide support where it makes the most impact &ndash; in a person&rsquo;s home and community. As a Community Support Specialist with Thresholds&rsquo; Substance Use Treatment program, you will help people with substance use disorders through an array of harm reduction services.

This team serves a population at high risk of opioid overdose and involvement in the justice system. With your team, you will do outreach at shelters or on the street at community events to distribute and educate clients on naloxone, the opioid overdose reversal medication. You will also make direct referrals to a wide variety of services, including substance use or mental health treatment. After a client has been engaged in services, you will remove barriers to housing, employment, and mental healthcare through case management. You will help clients solidify their recovery and strengthen daily living skills as you drive them to doctors&rsquo; appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client&rsquo;s schedule, needs, and treatment plan. 


The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, medication-assisted treatment, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. 


To succeed in this role, you need:
<ul>
<li>Passion for substance use and mental health treatment</li>
<li>To embrace the harm reduction model</li>
<li>Good writing and communication skills</li>
<li>Strong time management, organization, and problem-solving</li>
<li>To be at least 21 years old</li>
<li>A valid driver&rsquo;s license, current car insurance, and daily access to a car</li>
<li>Willingness to provide transportation to clients</li>
</ul>
Many education and experience paths are eligible for this role:
<ul>
<li>High school diploma or GED certificate and 5 years of supervised clinical experience</li>
<li>Active CRSS credential</li>
<li>Bachelor&rsquo;s degree in Psychology, Social Work, or related field</li>
<li>Bachelor&rsquo;s degree in an unrelated field and 2 years of supervised clinical experience</li>
<li>Master&rsquo;s degree in Psychology, Social Work, or related field</li>
<li>CADC preferred</li>
</ul>
What sets Thresholds apart:

Competitive pay - Base Rate: $24.25 - $25.72 hourly / $50,440 - $54,400 annually
<ul>
<li>Good Faith Range</li>
<li>Based upon education, experience, and licensure</li>
<li>Clinical Roles &ndash; list below</li>
<li>$1000 salary increase for LSW or LPC licensure</li>
<li>$1000 salary increase for CRSS</li>
<li>Generous PTO</li>
<li>Dental insurance, vision insurance, 4 medical insurance plans</li>
<li>403(b) retirement plans with 3% employer match</li>
<li>Robust employee assistance program (EAP)</li>
<li>Mileage reimbursement</li>
<li>Cell phone reimbursement (up to $50/month)</li>
<li>Public service loan forgiveness</li>
<li>Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)</li>
<li>Reimbursement for licensure and licensure renewal</li>
</ul>
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency&rsquo;s mission. Click here to learn more.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago&rsquo;s 101 Best &amp; Brightest Companies to Work For, several years in a row.

#LI-SJ1</div>

Community Support Specialist CST 3

Preferred Family Healthcare, Inc.

<div>Job Description:<h1 class="jobSectionHeader">
Community Support Specialist</h1>
Location: Hannibal, MO 
Employment Type: Full-Time 
Shift: Monday - Friday 
Job Summary:
Are you passionate about making a meaningful difference in the lives of others? We&rsquo;re looking for a dedicated individual to join our team and help our clients achieve greater independence and wellbeing through personalized, community-based mental health services!
In this role, you&rsquo;ll work directly with clients to develop and implement care plans that promote long-term success. You&rsquo;ll collaborate with families, healthcare providers, and community organizations to ensure holistic support.
If you&rsquo;re client-focused, compassionate, and eager to grow in a dynamic environment, we&rsquo;d love to meet you!
Position Perks &amp; Benefits:<ul><li>
29 Days of PTO</li><li>
Employee benefits package - health, dental, vision, retirement, life, &amp; more**</li><li>
Competitive 403(b) Retirement Savings Plan &ndash; up to 5% match for Part-Time and Full-Time employees</li><li>
Company-paid basic life insurance</li><li>
Emergency Medical Leave Program</li><li>
Flexible Spending Accounts &ndash; healthcare and dependent child-care</li><li>
Health &amp; Wellness Program</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount Program</li></ul>
Key Responsibilities:<ul><li>
Provide community-based mental health services including assessment, diagnosis, treatment planning, and intervention implementation</li><li>
Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans</li><li>
Utilize a strengths-based approach that incorporates evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, CBT, and DBT</li><li>
Provide behavioral interventions using methods including cognitive processing, operant conditioning, and group dynamics</li><li>
Coordinate care with external providers including physicians, psychiatrists, schools, and community organizations</li><li>
Maintain accurate and timely documentation of services and client progress</li><li>
Facilitate PSR (Psychosocial Rehabilitation) group sessions as aligned with treatment plan goals</li><li>
Participate in ongoing staff development and training opportunities</li><li>
Contribute to quality improvement initiatives through data collection and reporting</li><li>
Build and maintain collaborative relationships with families, schools, and community supports</li></ul>
Education and/or Experience Qualifications:<ul><li>
Bachelor&rsquo;s degree in Psychology, Social Work, or related human services field; or</li><li>
Bachelor&rsquo;s degree in an unrelated field and two years of qualifying experience*; or</li><li>
Any four-year combination of higher education and related experience; or</li><li>
Associate&rsquo;s degree in Behavioral Health Support; or</li><li>
Four years of qualifying experience*</li><li>Qualifying experience includes working with individuals with mental health disorders, substance use disorders, or developmental disabilities. Experience should include services such as skill-building, group or one-on-one support, recovery-focused coaching, or assistance in community functioning and employment.</li></ul>
Employment Requirements:<ul><li>
Possession of a valid driver's license and auto insurance.</li></ul>
Additional Qualifications:<ul><li>
Strong interpersonal and communication skills</li><li>
Ability to problem-solve and think critically</li><li>
Self-motivated and organized</li><li>
Comfortable working independently and as part of a team</li><li>
Ability to navigate and coordinate community-based resources</li><li>
Proficient in maintaining accurate and timely documentation</li></ul>
Position Perks &amp; Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, &amp; more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture &amp; environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.</div>

Community Support Specialist- Adult

Lifepath Counseling and Wellness

Our agency is looking for an experienced and skilled CBRS worker to provide case management and community based rehabilitative services to participants in our mental health agency. This position utilizes a variety of approaches and interventions that promote recovery and successful community integration to children and adults with emotional, behavioral and psychological problems. CBRS will provide individualized support and skills teaching in the community to promote new role development and assist individuals in gaining access to needed psychiatric, medical, social, residential, financial and other services appropriate for the individual. If you have a license-able degree, you must be licensed. Applicant must be willing to work with adults as well as children in the community and their homes. Previous experience working with the mentally ill population required.Qualifications:<ul><li>Must be 18 or older and have a Bachelor's Degree in behavioral science or other health and human services field</li><li>Must be able to pass a background check</li><li>Experience working with Microsoft Word and Excel.</li><li>Must have a current Driver's License and current registration &amp; insurance.</li><li>Must be willing to commute to surrounding areas (Boise, Kuna, Meridian, Nampa) to meet with members in person.</li><li>Excellent time management skills.</li><li>Proficiency in crisis management and intervention techniques.</li><li>Knowledge of behavioral health systems and resources.</li><li>Knowledgeable of resources including but not limited to housing, food, financial and medical</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work effectively in a team environment.</li><li>Compassionate and non-judgmental approach to supporting individuals.</li></ul>Benefits offered:<ul><li>Pay: $20.00-23.00 per billable hour</li><li>Flexible schedules</li><li>Holidays &amp; Paid time off opportunities</li><li>Paid note writing time</li><li>Medical, Dental and Vision insurance for those who qualify</li></ul>Voted Boise's Best three years in a row, here at Lifepath Counseling &amp; Wellness, we are committed to providing quality mental health services in a welcoming and inclusive environment. Join our award winning team as a Community Based Rehabilitation Specialist/Case Manager and make a difference in the lives of those seeking support on their path to wellness.Job Type: Full-timePay: $20.00 - $23.00 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Community Based Rehabilitation Specialist/Case Manager

AVIVE

<div><div>About Avive:</div>
<div></div>
<div>Avive Solutions, Inc. (https://avive.life) is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. We are a mission driven team that is quite literally saving lives. Sudden Cardiac Arrest (SCA) is a leading cause of death in the United States, and we are on a mission to change that! We are a dynamic organization that builds elegant, creative solutions to solve complex problems. Ultimately, our mission is for all cardiac arrest victims to have rapid access to life-saving defibrillation.</div>
<div></div>
<div>Avive is taking a fresh approach to addressing this decades-old problem by innovating AED technology, coupled with a first-of-its-kind software platform solution to enable a quicker and more streamlined response to SCA emergencies. We believe that this unique combination of deploying advanced &ndash; yet still accessible &ndash; hardware, and software, has the potential to revolutionize out-of-hospital cardiac arrest response and massively impact SCA survival rates.</div>
<div></div>
<div>Check out this short video that shows a glimpse of how our team is working to re-think cardiac arrest response and save lives! https://www.youtube.com/watch?v=2p4zfOWo62E</div>
<div></div>
<div>Learn more about working at Avive: https://avive.life/careers/</div>
<div></div>
<div>About the Role:</div>
<div></div>
<div>We are seeking a full-time Community Programs Specialist to drive growth within a defined territory by identifying, qualifying, and closing new business opportunities across multiple community oriented sales verticals. This mission-critical role requires a motivated, experienced self-starter with a proven track record in outside sales&mdash;someone who thrives on building relationships, solving problems, and making a meaningful impact from day one on the job.</div>
<div></div>
<div>As one of the first points of contact for our company, you will engage directly with prospective customers through outbound calls, emails, in-person visits, and product demonstrations. Success in this role requires a strong mix of territory management, technical aptitude, and interpersonal excellence. You&rsquo;ll need to be curious, coachable, and resilient&mdash;someone who can quickly learn our solutions, navigate objections with empathy, and communicate our mission with clarity and conviction.</div>
<div></div>
<div>If you're passionate about community health and safety, confident in your ability to develop strategic relationships, and energized by the opportunity to help save lives through innovative products and services, we&rsquo;d love to hear from you.</div> 
<div></div>
<div></div>
<ul><li>Only candidates residing in Indiana or Illinois will be considered.
</li></ul><h3 class="jobSectionHeader">What You'll Do:</h3><ul>
<li>Independently manage a defined geographic territory, building and maintaining a robust sales pipeline by identifying and qualifying new public sector and institutional clients&mdash;including law enforcement, fire/EMS, educational institutions, and municipal organizations.</li>
<li>Proactively engage key decision-makers through a combination of in-person visits, outbound calls, emails, and strategic outreach, tailoring messaging and solutions to client-specific needs and pain points.</li>
<li>Conduct high-impact product demonstrations and presentations, effectively showcasing both physical and SaaS-based emergency response and safety solutions, and articulating their value in alignment with client goals.</li>
<li>Develop deep product and technical expertise, staying current on evolving solutions, use cases, and industry best practices in order to serve as a consultative advisor to prospects and clients.</li>
<li>Leverage sales tools and CRM platforms (e.g., Salesforce, SharePoint, Google Workspace, Microsoft Office) to organize activities, document interactions, manage pipeline stages, and drive performance metrics.</li>
<li>Travel regularly within your assigned territory (approx. 30%) to build strong client relationships, conduct on-site visits, attend demonstrations, and close deals in-person when appropriate.</li>
<li>Bring curiosity, resilience, and a solution-focused mindset to every stage of the sales cycle&mdash;navigating objections, identifying alternative paths forward, and continually improving your approach through feedback and learning.</li>
<li>Foster trust and long-term partnerships across a range of key customers and stakeholders, adapting communication styles to diverse audiences and organizational structures.</li>
<li>Contribute to a mission-driven culture, embodying a passion for saving lives and a desire to make a meaningful impact through life-saving products and services.</li>
</ul><h3 class="jobSectionHeader">Required Skills &amp; Experience:</h3><ul>
<li>Proven Sales Success: Multiple years of demonstrated success in outside sales, specifically selling emergency response, safety, medical equipment, or related products and services to public sector clients&mdash;such as law enforcement, fire departments, EMS, educational institutions, and municipal organizations.</li>
<li>Territory Management: Extensive experience owning and managing a geographic territory, independently building a high-performing pipeline, engaging key decision-makers, and developing strategic relationships.</li>
<li>Presentation &amp; Product Expertise: Skilled in delivering impactful in-person product demos and sales presentations across both SaaS and physical product solutions.</li>
<li>Technical Aptitude: Proven ability to quickly develop deep technical expertise and master innovative products and solutions.</li>
<li>Tool Proficiency: Proficient in sales and productivity tools including Microsoft Office, PowerPoint, SharePoint, Salesforce, and Google Workspace.</li>
<li>Interpersonal Strengths: Exceptional communication and interpersonal skills, with strong organizational and leadership abilities. Brings a proactive, solution-focused mindset, and maintains a positive, patient, and collaborative approach.</li>
</ul><h3 class="jobSectionHeader">Bonus Points For:</h3><ul>
<li>Curious &amp; Coachable: Eager to learn and grow. Open to exploring new tools, systems, and best practices that can help the team continuously improve and adapt.</li>
<li>Flexible &amp; Patient: Comfortable with change and ambiguity. Understands that in a dynamic, fast-growing company, processes and reports may evolve&mdash;and embraces that evolution.</li>
<li>Relationship-Driven Problem Solver: A strong active listener who excels at building trust, navigating objections with empathy, and finding creative, practical solutions to challenges.</li>
<li>Mission-Driven: Deeply passionate about our mission to save lives and make a meaningful impact in public safety.</li>
<li>Firsthand Public Safety Experience: Brings direct experience working or volunteering as a public safety professional or first responder, including law enforcement, EMS, fire service, or 911 telecommunications.</li>
</ul><div>Equal Employment Opportunity</div>
<div>It is the policy of the company to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the company will provide reasonable accommodations for qualified individuals with disabilities.</div>
<div></div>
<div>NOTE: This Job Description in no way states or implies that these are the only duties or functions to be performed by the incumbent. Personnel are required to follow any other job-related instructions and to perform any other job-related duties/functions requested by their supervisor.</div>
<div></div>
<div>Anticipated OTE: $200,000</div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Community Programs Specialist (Indiana/Illinois - Outside Sales)

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