community services manager

DUBAI PROPERTIES GROUP LLC

1- Community Relations & Service Excellence:<ul><li>Attend meetings to represent owners and tenants&#x27; concerns, ensuring that all inquiries and complaints are communicated and addressed promptly.</li><li>Investigate and resolve customer complaints, escalating complex issues as needed, to ensure high levels of customer satisfaction.</li><li>Educate owners and tenants on DHCM&#x27;s community rules and regulations to ensure full compliance.</li><li>Assist the Community Manager in liaising with local authorities and communities to resolve day-to-day community issues, including Owners Committee (OC) management in line with RERA requirements and handling of violation management processes.</li></ul>2- Financial Management & Service Charge Collection:<ul><li>Execute the timely collection of service charges for assigned communities to ensure sufficient funds for ongoing services.</li><li>Communicate any changes or issues related to service charges to owners/tenants to prevent service disruptions.</li><li>Participate in community budgeting with the Community Manager by coordinating with all stakeholders and service providers to provide accurate and relevant information, and by preparing and submitting all supporting documents required by RERA.</li></ul>3- Community Operations Oversight & Quality Assurance:<ul><li>Perform regular site inspections to assess the condition of community assets and service quality across soft services (e.g., pest control, cleaning, waste management, landscaping, security).</li><li>Monitor third-party service providers to ensure adherence to Service Level Agreements (SLAs) and maintain decent living conditions for residents.</li><li>Provide feedback and coordinate with internal departments and/or third-party providers to address identified infrastructure or service issues promptly.</li></ul>4- Documentation, Compliance & Data Management:<ul><li>Issue No Objection Letters (NOLs) for community activities, ensuring safety, security, and compliance with community rules.</li><li>Maintain and update the owner database with accurate contact details for communication and service charge collection.</li><li>Ensure all customer complaints are logged in the system for timely recording, monitoring, and progress tracking.</li><li>Follow all relevant departmental policies, processes, standard operating procedures (SOPs), and instructions for consistent work execution.</li><li>Maintain regular and up-to-date incident and progress reports.</li><li>Adhere to company policy and procedure, maintaining professionalism and confidentiality of all information.</li></ul>5- Reporting & Continuous Improvement:<ul><li>Prepare Facility and Community Management departmental statements and reports accurately and on time to meet DHCM&#x27;s requirements and standards.</li><li>Identify opportunities for continuous improvement in systems, processes, and practices, focusing on efficiency, cost reduction, and productivity, incorporating international leading practices.</li><li>Decision-making authority rests with the line manager, department head, and Portfolio head as per DHCM&#x27;s Delegation of Authority (DOA).</li></ul>

National Assistant Manager - Community Management

A Residential LLC

About Us A Residential is a tech-enabled third-party property management platform formed via the merger of Alfred, RKW, and Quarterra Living. With more than 50,000 units under management across the United States, we are focused on modernizing the property management industry &ndash; enhancing urban living by delivering differentiated, community-focused service to a broad range of multifamily assets and owner types.The Role The Resident Services Manager plays a key role in supporting the Community Manager by managing all resident-facing services, focusing on resident satisfaction, addressing day-to-day resident needs, mentoring the onsite team, and overseeing the move-out process.Responsibilities Leadership &amp; Onsite Management <ul><li>Serve as acting onsite supervisor in the Community Manager&rsquo;s absence by delegating daily tasks and coordinating maintenance and make-ready activities with the Service Supervisor.</li><li>Lead by example while mentoring, motivating, and developing the onsite team to deliver exceptional service and uphold the company&rsquo;s brand experience.</li></ul>Resident Experience &amp; Retention <ul><li>Promote resident satisfaction and retention by addressing concerns, resolving service issues, and responding to requests in compliance with legal and procedural requirements.</li><li>Manage resident communications by distributing relevant updates, responding to inquiries, and maintaining transparent, effective engagement.</li></ul>Leasing &amp; Renewal Management <ul><li>Conduct leasing presentations by highlighting community features, benefits, pricing, and amenities, leveraging in-depth knowledge of the local market.</li><li>Oversee the application process, ensuring timely communication with applicants, proper documentation, and adherence to rental standards.</li><li>Collect, review, and verify all applicant documentation (income, rental history, ID, employment, credit, and criminal checks) to ensure compliance with rental criteria.</li><li>Ensure timely generation, delivery, and completion of all applicant and move-in documentation in accordance with company policy.</li><li>Oversee the resident move-out process, including home inspections and assessing applicable charges.</li><li>Manage the renewal process by following up on renewal letters, finalizing new rates, inspecting homes, addressing resident questions, and ensuring all documents and charges are accurate.</li><li>Support lead management by nurturing incoming phone, email, and text prospects from RealPage.</li></ul>Operations &amp; Systems Management <ul><li>Ensure community systems (package delivery, security, Funnel, OneSite, access control) operate efficiently and are utilized in alignment with company policies.</li><li>Maintain data integrity by accurately entering and updating resident and prospect information in the community management system.</li><li>Prepare and track performance reports that measure key metrics such as renewals, resident satisfaction, occupancy, traffic, conversion ratios, and application statuses.</li><li>Research and troubleshoot data or reporting issues, escalating to appropriate support teams when needed.</li></ul>Vendor &amp; Owner Relations <ul><li>Support management of the owner relationship by meeting with owners, providing tours, performance updates, and responding to inquiries.</li><li>Partner with vendors by responding to questions and facilitating coordination.</li></ul>Financial &amp; Compliance Support <ul><li>Work closely with the Community Financial Specialist (CFS) to execute financial processes including delinquency management, final account statements, and eviction procedures.</li></ul>Qualifications <ul><li>High School diploma or GED, or the equivalent level of work experience in an office environment.</li><li>Bachelor&rsquo;s degree in Business Administration or similar field preferred.</li><li>Minimum of 3 years&rsquo; experience in multifamily property management.</li><li>Background in sales, marketing, and customer service with the ability to support daily operations and drive community performance.</li><li>Strong communication skills with the ability to prepare reports, maintain accurate records, and effectively resolve resident concerns.</li><li>Proven leadership skills, including the ability to delegate tasks, coordinate team efforts, and foster a collaborative work environment.</li></ul>Additional Requirements <ul><li>Valid driver's license with a clean driving record may be required based on the community you are applying for employment. This will be required for the use of company-owned vehicles i.e. utility and golf carts.</li></ul>Accommodations We are committed to providing an inclusive and accessible work environment. If you require an accommodation to complete the application process, participate in an interview, or perform the essential functions of this position, please contact our HR contact email asalas@aresidential.co.This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associate. Duties, responsibilities, and activities may change at any time with or without notice. Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Work Location: In person

Resident Services Manager - Conyers

FirstService Residential

<div>Description 
 
 
 
Job Overview: 
 
As a Community Manager, you will provide strong leadership and management direction on behalf of Board of Directors and FirstService Residential. This position will oversee the entire operation and consistently adhere to and execute the mission and vision of the Board and community. This position has oversight of all aspects related to the business and operations of the community. This role creates a single point of contact in the community, enhances communication and creates effective oversight of staff and operations. The Community Manager has the sole duty of the day-to-day operations, legal compliance and overall oversight of the association and staff. 
 
Your Responsibilities: 
<ul><li>
Provide leadership and direction in the development of short-term and long-range plans. Develop recommendations for goals and action plans to achieve Board objectives. Lead annual goal setting.</li></ul> 
<ul><li>
Review organization structure, job descriptions, and functions. Make recommendations to the Board as to any potential changes.</li></ul> 
<ul><li>
Partner with public, private and volunteer organizations to provide community services when necessary.</li></ul> 
<ul><li>
Support the activities of the various Board sub-committees.</li></ul> 
<ul><li>
Knowledge of all Community Governing documents. Provide recommendations on revisions.</li></ul> 
<ul><li>
Continual process of seamless connection between the Board of Directors and committees.</li></ul> 
<ul><li>
Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.</li></ul> 
<ul><li>
In partnership with the Board, create, or cause to be created, and implement the annual working budget, subject to approval by the Board of Directors.</li></ul> 
<ul><li>
Monitor and report on the monthly financial position of the association.</li></ul> 
<ul><li>
Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting with appropriate follow up.</li></ul> 
<ul><li>
Recruit, hire, train and supervise all community staff in accordance with the documented management plan, if applicable.</li></ul> 
<ul><li>
Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.</li></ul> 
<ul><li>
As appropriate, confer with other departments, divisions and outside agencies, including community groups and organizations. Identify, develop and implement programs to meet community needs.</li></ul> 
<ul><li>
Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Implement programs or improvements.</li></ul> 
<ul><li>
Attend and participate in professional group meetings. Stay abreast of new trends and innovations in the fields of community management and community programming.</li></ul> 
<ul><li>
On-site visibility throughout the common areas and facilities.</li></ul> 
<ul><li>
Understanding of all agreements for corporate implementation.</li></ul> 
<ul><li>
Ensure adherence to master calendar, maintenance calendar, association budgets and subsidy program.</li></ul> 
<ul><li>
Review corporation policies on an ongoing basis to ensure compliance with civil code, declaration and other requirements of governing institutions.</li></ul> 
<ul><li>
Perform building inspections of interior and exterior of property and prepare action plan for opportunities.</li></ul> 
<ul><li>
Shall at all times ensure due diligence for the protection of client&rsquo;s funds, property and assets against all reasonably foreseeable contingencies or losses.</li></ul> 
<ul><li>
Regular attendance and punctuality</li></ul> 
 
 Skills &amp; Qualifications: 
<ul><li>
Bachelor's degree in business or related field from an accredited college or university, and three years&rsquo; experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Must have any state specific certifications and licenses or they are preferable to not required by the state.</li></ul> 
<ul><li>
A minimum of seven years of successful community management experience or equivalent professional experience in a related field, with at least 4 of those years responsible for a staff with a variety of expertise, background and job assignments.</li></ul> 
<ul><li>
Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred.</li></ul> 
<ul><li>
Understanding of physical building management, Condominium law, financial planning and law affecting property management.</li></ul> 
<ul><li>
Valid Driver&rsquo;s License and State Mandated Vehicle Insurance</li></ul> 
<ul><li>
Commitment to obtain CPM, PCAM, ARM or AMS designations or equivalent.</li></ul> 
 
What We Offer: 
 
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. 
 
Compensation: 
 
$90,000 - $110,000 / annually 
 
Disclaimer Statement: 
 
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.</div>

Community Manager

RealManage

<div>Imagine being part of a fast-growing, tech-forward HOA management company where your career can truly take off&mdash;and where your success is celebrated every step of the way. Welcome to RealManage!
We&rsquo;re not just expanding&mdash;we&rsquo;re thriving. And as we grow, so do the opportunities for our team members. At RealManage, you'll find a supportive, energetic culture that values your hard work, respects your time, and encourages you to reach your full potential.
RealManage is proud to be Certified&trade; by Great Place to Work&reg;, a globally recognized authority on workplace culture and employee satisfaction. This honor is based entirely on feedback from our own team&mdash;proof that our people love where they work.
When you join RealManage, you&rsquo;re more than just an employee. You are part of a close-knit, nationwide team that invests in your long-term success. 
Who We Are 
RealManage is one of the top community management firms in the U.S., ranked #3 out of 5,000+ companies nationwide. We operate in 16 states and Washington, D.C., serving a wide range of communities&mdash;from HOAs and condos to luxury high-rises and master-planned developments. Our client list includes some of the country&rsquo;s most respected developers and builders.
We stand out for our innovative, tech-driven approach, combining cloud-based tools, mobile apps, and industry-leading expertise to deliver exceptional service at competitive prices.
Why Join Us
At RealManage, we don&rsquo;t just manage communities&mdash;we build them. Our mission is to deliver smart, transparent, and personalized solutions that exceed expectations. We constantly measure our performance, embrace innovation, and never stop improving.
We&rsquo;re more than a workplace&mdash;we&rsquo;re a team that values growth, integrity, and genuine connection. Whether you&rsquo;re launching your career or looking for your next big move, you&rsquo;ll find opportunity, support, and a place to thrive here.
Our Core Values<ul><li>
Integrity &ndash; Always do the right thing</li><li>
Respect &ndash; Treat everyone with dignity</li><li>
Selflessness &ndash; Work for something bigger than yourself</li><li>
Personal Relationships &ndash; People do business with people they like</li><li>
Always Improving &ndash; Never stop growing</li></ul><div>
</div>Join RealManage and be part of a company that&rsquo;s leading the way in community management&mdash;with heart, innovation, and a clear vision for the future. 
The Community Association Manager (CAM) is the key ambassador and face of RealManage, responsible for leading the day-to-day operations of a portfolio of community associations. In this vital role, the CAM ensures professional, timely, and top-tier service that aligns with RealManage &lsquo;s core values, service level agreements, and guiding principles. 
 
You&rsquo;ll work closely with the Director of Community Association Management (DCAM) and Boards of Directors to support smooth community operations, resolve issues efficiently, promote community harmony, and enhance the overall value and experience of each community.
By building strong, positive relationships with homeowners, board members, and vendors, you will play a critical role in delivering exceptional customer satisfaction and fostering vibrant, well-managed communities. 
Essential Duties and Responsibilities 
<ul><li>
Respond promptly to all emails and calls&mdash;within 24 hours&mdash;while upholding RealManage &lsquo;s guiding principles.</li><li>
Oversee the daily operations of a portfolio of community associations, providing strategic and operational guidance to Boards of Directors.</li><li>
Serve as a trusted advisor to Boards, assisting with contractor selection, insurance coordination, and long-term planning.</li><li>
Lead, mentor, and support staff to foster professional growth and high performance.</li><li>
Build strong relationships with residents, promote clear communication and a collaborative community culture.</li><li>
Develop and execute strategic plans to enhance services, amenities, and operational efficiency.</li><li>
Ensure full compliance with governing documents, legal regulations, and industry standards.</li><li>
Manage vendor relationships, including bidding, contract negotiation, oversight, and issue resolution.</li><li>
Review, approve, and oversee vendor payments in coordination with community budgets.</li><li>
Prepare and manage annual budgets for multiple communities, ensuring accuracy and alignment with Board objectives.</li><li>
Collaborate with accounting on financial performance, including invoice processing, cash flow management, and variance analysis.</li><li>
Monitor collections and accounts receivable, initiating legal actions when necessary to protect association interests.</li><li>
Present clear, timely financial and operational reports to Boards and stakeholders.</li><li>
Provide consistent updates on community matters&mdash;such as collections, compliance, service requests, and work orders.</li><li>
Oversee community projects (repairs, maintenance, improvements), ensuring quality, timeliness, and budget adherence.</li><li>
Implement risk management strategies and maintain proper insurance coverage; manage claims to resolution.</li><li>
Prepare for and conduct Board and Annual Meetings, including producing monthly management reports with actionable insights.</li><li>
Address escalated homeowner concerns professionally and effectively.</li><li>
Proactively identify opportunities for service and operational improvement.</li><li>
Participate in required team and training meetings to stay informed and up to date.</li><li>
Conduct all duties with the highest level of personal, professional, and ethical integrity.</li><li>
Analyze and navigate complex issues with sound judgment and problem-solving skills.</li><li>
Complete special projects and additional responsibilities as assigned by supervisor.</li></ul> 
Education/Work Experience Requirements:<ul><li>
CMCA or state-equivalent certifications desired.</li><li>
Minimum 2-3 years in property management /community management experience in addition to other professional work experiences that demonstrate leadership capabilities.</li><li>
Proven ability to effectively manage and lead a team.</li><li>
Experienced in managing complex developer portfolios and relationships.</li><li>
Strong understanding of community association business and financial statements.</li><li>
Excellent organizational, time management, and communication skills.</li><li>
High integrity, honesty, professionalism, and customer service orientation</li><li>
Excellent verbal and written communication skills, with the ability to effectively engage with both internal and external customers.</li><li>
Proficiency in MS Office applications (Word, Excel, and Outlook).</li></ul>
Physical Requirements:<ul><li>
Must be able to remain in stationary position 50% of the time.</li><li>
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.</li><li>
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer and printer.</li><li>
Constantly positions self to maintain files in file cabinets</li><li>
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.</li><li>
The ability to observe details at close range (within a few feet of the observer).</li><li>
Frequently move boxes weighing up to 20lbs across office for various needs</li><li>
Works in outdoor weather conditions while onsite at various communities.</li><li>
Occasionally ascends/descends a ladder or stairs.</li></ul> 
Pay and Benefits: 
$60,000 to $70,000, depending on education and experience. 
Benefits include: 
<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Life and Disability Insurance</li><li>
HSA (Required High-Deductible Medical Plan to be eligible)</li><li>
FSA
</li><li>Education Reimbursement
</li><li>401K matching
</li><li>Employee Assistance Program (EAP)</li><li>
11 paid Holidays</li></ul></div>

Community Association Manager / Portfolio (PTX2025)

Center for Justice Innovation

<div>THE ORGANIZATION
The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we&rsquo;ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:<ul><li>
Operating Programs that pilot new ideas and address local challenges;</li><li>
Conducting original research to evaluate what works&mdash;and what doesn&rsquo;t; and</li><li>
Providing expert assistance and policy guidance to reformers across the country and beyond.</li></ul>
Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. 
Learn more about our work at www.innovatingjustice.org.
THE OPPORTUNITY
Brooklyn Justice Initiatives (BJI), the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court and community-based offices, BJI is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant&rsquo;s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling.
BJI seeks a Case Manager for the borough&rsquo;s Supervised Release Program (SRP) Brownsville/East New York office. Reporting to Supervising Case Manager, Case Manager is the front line of service delivery and key to ensuring that the program meets its mandate. Specifically, the Case Manager will supervise SRP participants according to their assigned tier and level; work with participants to identify and address barriers to compliance and court attendance; conduct outreach to participants, court stakeholders, community-based service providers, and collateral contacts; connect participants to appropriate services in the community to support their stabilization, and ensure accurate and timely court reporting on participants&rsquo; compliance with program requirements. Accurate and timely data entry is a core responsibility for this position. Additionally, the Case Manager will co-facilitate pro-social and psycho-educational groups. Please note that this role is not eligible for clinical hours.
Responsibilities include but are not limited to:<ul><li>
Provide supervision and court monitoring for SRP participants according to their assigned tier and level by completing check-ins in the specified method and frequency, while treating all participants with dignity and respect;<ul><li>
Proactively communicate and reinforce program expectations with participants;</li></ul></li><li>
Work with participants to identify and address barriers to compliance with supervision requirements and court attendance;</li><li>
Provide comprehensive, clinically-informed case management services by orchestrating internal and external resource allocation and service referrals;<ul><li>
Referrals should align with participants&rsquo; needs and goals, including but not limited to substance use, mental health, trauma, intimate partner violence, housing, education, and employment;</li></ul></li><li>
Monitor participants&rsquo; compliance with supervision requirements;<ul><li>
Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance with supervision requirements;</li></ul></li><li>
Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;</li><li>
Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re-arrest, and mandatory programming court notifications;</li><li>
Maintain professional and positive relationships with court staff, judges, and attorneys;</li><li>
Co-facilitate pro-social and psycho-educational groups for participants in collaboration with SRP Clinicians;</li><li>
Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;</li><li>
Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets;</li><li>
Attend project events, community events, and meetings after house, as needed; and</li><li>
Additional relevant tasks, as necessary.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree and two years direct practice experience (e.g., therapeutic or case management) required, or high school degree or equivalent degree and six years direct practice experience required;</li><li>
Experience in pretrial, court-based, or criminal legal system strongly preferred;</li><li>
Must be detail-oriented with strong organizational and time management skills;</li><li>
Masters degree in Social Work, Mental Health Counseling, Forensic Psychology valued but not required;</li><li>
Experience working within a specialized branch of service provision like substance use treatment, mental health services, co-occurring disorders, or adolescent development preferred;</li><li>
Experience using trauma-informed and strength-based approaches strongly preferred;</li><li>
Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;</li><li>
Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies;</li><li>
Openness to work collaboratively with people from diverse backgrounds in a culturally-competent manner; and</li><li>
Bilingual (English-Spanish) preferred.</li></ul>
Position Type: Full-time in-person work required; weekend and evening hours required, as needed.
Position Location: Brooklyn, NY (Brownsville/East New York).
Compensation: The compensation range for this position is $53,050 - $68,800 and is commensurate with experience.
Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.
Timeline to Apply: The Center is accepting applications on a rolling basis. We encourage interested applicants to apply as soon as possible.
The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.
At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.
PfbICyT1ZP</div>

Case Manager, Community Site

Regus

<div>
 At Regus, we&rsquo;ve built the world&rsquo;s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you&rsquo;ll be able to work better, faster and happier too.
 
 
 
 The opportunity
 
 
 
 As a Community Sales Manager, you&rsquo;ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You&rsquo;ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
 
 
 
 A typical day at Regus
 
 
 
 You start the day with an informal team talk over coffee, to plan the day and make sure everyone&rsquo;s prepared.
 
 
 With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
 
 
 Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
 
 
 A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
 
 
 At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.
 
 
 Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
 
 
 
 About You
 
 
 
 We&rsquo;re looking for someone who has the experience and aptitude to manage a smooth running operation. You&rsquo;ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
 
 
 <ul>
 <li>
 A good communicator, used to dealing with customers - ideally in the hospitality or events industry
 </li>
 <li>
 Confident, approachable and able to build strong relationships with customers
 </li>
 <li>
 A great manager, who leads by example and knows how to motivate and inspire a team
 </li>
 <li>
 Happy taking ownership of problems and finding ways to solve them
 </li>
 <li>
 Positive, enthusiastic and able to adapt to fast-changing situations
 </li>
 <li>
 Confident using MS Office and other basic IT packages
 
 
 
 </li>
 </ul>
 
 In Addition, You Will
 
 
 
 <ul>
 <li>
 Manage the day to day running of the centre, focusing on exceptional customer service
 </li>
 <li>
 Inspire your team of associates, developing their skills to get the best from each team member
 </li>
 <li>
 Promote your centre to new customers and show them how flexible workspace could enhance their business
 </li>
 <li>
 Generate leads by delivering engaging networking events within your community
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 On top of a competitive salary package you&rsquo;ll enjoy:
 
 
 <ul>
 <li>
 A bright and inspiring work environment
 </li>
 <li>
 Training and development opportunities
 </li>
 </ul>
</div>

Community Sales Manager

International Workplace Group plc

<div>
 At Regus, we&rsquo;ve built the world&rsquo;s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you&rsquo;ll be able to work better, faster and happier too.
 
 
 
 The opportunity
 
 
 
 As a Community Sales Manager, you&rsquo;ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You&rsquo;ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
 
 
 
 A typical day at Regus
 
 
 
 You start the day with an informal team talk over coffee, to plan the day and make sure everyone&rsquo;s prepared.
 
 
 With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
 
 
 Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
 
 
 A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
 
 
 At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.
 
 
 Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
 
 
 
 About You
 
 
 
 We&rsquo;re looking for someone who has the experience and aptitude to manage a smooth running operation. You&rsquo;ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
 
 
 <ul>
 <li>
 A good communicator, used to dealing with customers - ideally in the hospitality or events industry
 </li>
 <li>
 Confident, approachable and able to build strong relationships with customers
 </li>
 <li>
 A great manager, who leads by example and knows how to motivate and inspire a team
 </li>
 <li>
 Happy taking ownership of problems and finding ways to solve them
 </li>
 <li>
 Positive, enthusiastic and able to adapt to fast-changing situations
 </li>
 <li>
 Confident using MS Office and other basic IT packages
 </li>
 <li>
 Must be an Oman Citizen
 
 
 
 </li>
 </ul>
 
 In Addition, You Will
 
 
 
 <ul>
 <li>
 Manage the day to day running of the centre, focusing on exceptional customer service
 </li>
 <li>
 Inspire your team of associates, developing their skills to get the best from each team member
 </li>
 <li>
 Promote your centre to new customers and show them how flexible workspace could enhance their business
 </li>
 <li>
 Generate leads by delivering engaging networking events within your community
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 On top of a competitive salary package you&rsquo;ll enjoy:
 
 
 <ul>
 <li>
 A bright and inspiring work environment
 </li>
 <li>
 Training and development opportunities
 </li>
 </ul>
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