community services manager

Dubai Holding

<div>
 
 
 
 About Dubai Holding Community Management:
 
 
 
 
 Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.
 
 
 At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.
 
 
 Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively.
 
 
 We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.
 
 
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 To facilitate liaison and communication between DHCM and the owners/tenants of assigned communities, ensuring the timely collection of service charges, monitoring community conditions, and addressing identified issues to deliver quality customer service, maintain decent living standards, and achieve customer satisfaction within DHCM communities.
 
 
 
 
 
 
 
 
 
 
 The main duties and responsibilities of this role:
 
 
 
 
 
 1- Community Relations &amp; Customer Service:
 
 
 <ul>
 <li>
 Attend meetings to represent owners and tenants concerns, ensuring that all inquiries and complaints are communicated and addressed promptly.
 </li>
 <li>
 Respond to all inquiries and complaints from owners/tenants in a timely manner, ensuring adequate customer service.
 </li>
 <li>
 Investigate customer complaints to identify issues, follow up on relevant actions, and ensure customer satisfaction with the outcome.
 </li>
 <li>
 Escalate unresolved issues efficiently through appropriate processes.
 </li>
 <li>
 Educate owners and tenants about DHCM&rsquo;s community rules and regulations to ensure full compliance.
 </li>
 <li>
 Assist the Community Manager in liaising with local authorities and communities to resolve day-to-day community issues, including Owners Committee (OC) management in line with RERA requirements and handling of violation management processes.
 </li>
 </ul>
 
 
 
 
 
 2- Financial Management &amp; Service Charge Collection:
 
 
 <ul>
 <li>
 Execute the timely collection of service charges for assigned communities to ensure sufficient funds for sustained services.
 </li>
 <li>
 Inform owners/tenants of any changes or issues related to service charges to avoid disruption to community services.
 </li>
 <li>
 Participate in community budgeting with the Community Manager by coordinating with all stakeholders and service providers to provide accurate and relevant information, and by preparing and submitting all supporting documents required by RERA.
 </li>
 </ul>
 
 
 
 
 
 3- Community Operations &amp; Quality Monitoring:
 
 
 <ul>
 <li>
 Perform regular site inspections of assigned communities to observe the condition of assets and service quality (soft services, pest control, external cleaning, waste management, landscaping, and security).
 </li>
 <li>
 Monitor third-party service providers to ensure services maintain the community in line with Service Level Agreements (SLAs).
 </li>
 <li>
 Provide feedback and coordinate with relevant internal departments and/or third-party service providers to address identified issues with community infrastructure or soft services promptly.
 </li>
 </ul>
 
 
 
 
 
 4- Documentation &amp; Compliance:
 
 
 <ul>
 <li>
 Issue No Objection Letters (NOLs) for assigned communities to ensure all activities are conducted safely, securely, and in compliance with community rules.
 </li>
 <li>
 Update the database of owners to ensure accurate contact details for service charge collection and ongoing communication.
 </li>
 <li>
 Ensure all customer complaints are logged in the system to record and monitor progress in a timely and quality manner.
 </li>
 <li>
 Follow all relevant departmental policies, processes, standard operating procedures (SOPs), and instructions for controlled and consistent work execution.
 </li>
 </ul>
 
 
 
 
 
 5- Reporting &amp; Continuous Improvement:
 
 
 <ul>
 <li>
 Prepare Facility and Community Management departmental statements and reports accurately and timely to meet DHCM&rsquo;s requirements, policies, and standards.
 </li>
 <li>
 Identify opportunities for continuous improvement in systems, processes, and practices, considering international leading practices, cost reduction, and productivity improvement.
 </li>
 <li>
 Maintain regular and up-to-date incident and progress reports.
 </li>
 <li>
 Adhere to company policy and procedure, maintaining professionalism and confidentiality of all information.
 </li>
 <li>
 Decision-making authority rests with the line manager, department head, and business unit head as per DHCM&rsquo;s Delegation of Authority (DOA).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About you:
 
 
 
 
 The ideal candidate will have the below qualifications and experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or a similar field.
 </li>
 <li>
 Master's degree preferred.
 </li>
 <li>
 Minimum of 4- 5 years of experience in a similar field (community management, property management, customer service).
 </li>
 <li>
 Project Management skills.
 </li>
 <li>
 Data Management &amp; Reporting
 </li>
 <li>
 Understanding of Service Level Agreements (SLAs)
 </li>
 <li>
 Basic Financial Understanding
 </li>
 <li>
 Effective interpersonal and communication skills.
 </li>
 <li>
 Problem-Solving and Decision-Making
 </li>
 <li>
 Time management, priority setting, and organizational skills.
 </li>
 <li>
 Flexibility and adaptability.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About Benefits:
 
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Senior Supervisor - Community Management

Rawaj - Human Capital Management

<div>Leverage your expertise and join the dynamic Real Estate &amp; Hospitality Division of a leading Saudi Group of Companies, recognized for excellence in large-scale projects and integrated facility services across the Kingdom.
As a Compound General Manager you will be responsible for overseeing all operations within the compound, ensuring efficient management of facilities, community services, and resident activities. The role involves supervising daily operations, coordinating maintenance and service teams, managing budgets, and enhancing the overall community experience.<h2 class="jobSectionHeader">
Key Accountabilities</h2>
The position involves:<ul><li>
Manage all compound facilities, including maintenance, security, landscaping, and housekeeping.</li><li>
Oversee community activities and ensure a vibrant and engaging environment for residents.</li><li>
Develop and implement operational procedures to ensure high standards of service and safety.</li><li>
Coordinate with service providers and contractors to ensure quality and timely delivery of services.</li><li>
Handle residents&rsquo; inquiries and complaints professionally, ensuring satisfaction and quick resolution.</li><li>
Monitor budgets, control operational costs, and prepare performance reports.</li><li>
Lead community development initiatives and enhance communication between management and residents.</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills, and Experience</h2>
We are Looking for: 
 
<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or related field.</li><li>
Proven experience in community management, property management, or facilities operations.</li><li>
Strong leadership, communication, and organizational skills.</li><li>
Ability to manage multiple functions and deliver under pressure.</li><li>
Customer-focused with excellent problem-solving abilities.</li></ul></div>

Compound General Manager | Saudi Arabia

DUBAI PROPERTIES GROUP LLC

1- Community Relations & Service Excellence:<ul><li>Attend meetings to represent owners and tenants&#x27; concerns, ensuring that all inquiries and complaints are communicated and addressed promptly.</li><li>Investigate and resolve customer complaints, escalating complex issues as needed, to ensure high levels of customer satisfaction.</li><li>Educate owners and tenants on DHCM&#x27;s community rules and regulations to ensure full compliance.</li><li>Assist the Community Manager in liaising with local authorities and communities to resolve day-to-day community issues, including Owners Committee (OC) management in line with RERA requirements and handling of violation management processes.</li></ul>2- Financial Management & Service Charge Collection:<ul><li>Execute the timely collection of service charges for assigned communities to ensure sufficient funds for ongoing services.</li><li>Communicate any changes or issues related to service charges to owners/tenants to prevent service disruptions.</li><li>Participate in community budgeting with the Community Manager by coordinating with all stakeholders and service providers to provide accurate and relevant information, and by preparing and submitting all supporting documents required by RERA.</li></ul>3- Community Operations Oversight & Quality Assurance:<ul><li>Perform regular site inspections to assess the condition of community assets and service quality across soft services (e.g., pest control, cleaning, waste management, landscaping, security).</li><li>Monitor third-party service providers to ensure adherence to Service Level Agreements (SLAs) and maintain decent living conditions for residents.</li><li>Provide feedback and coordinate with internal departments and/or third-party providers to address identified infrastructure or service issues promptly.</li></ul>4- Documentation, Compliance & Data Management:<ul><li>Issue No Objection Letters (NOLs) for community activities, ensuring safety, security, and compliance with community rules.</li><li>Maintain and update the owner database with accurate contact details for communication and service charge collection.</li><li>Ensure all customer complaints are logged in the system for timely recording, monitoring, and progress tracking.</li><li>Follow all relevant departmental policies, processes, standard operating procedures (SOPs), and instructions for consistent work execution.</li><li>Maintain regular and up-to-date incident and progress reports.</li><li>Adhere to company policy and procedure, maintaining professionalism and confidentiality of all information.</li></ul>5- Reporting & Continuous Improvement:<ul><li>Prepare Facility and Community Management departmental statements and reports accurately and on time to meet DHCM&#x27;s requirements and standards.</li><li>Identify opportunities for continuous improvement in systems, processes, and practices, focusing on efficiency, cost reduction, and productivity, incorporating international leading practices.</li><li>Decision-making authority rests with the line manager, department head, and Portfolio head as per DHCM&#x27;s Delegation of Authority (DOA).</li></ul>

National Assistant Manager - Community Management

Thompson Thrift

<div><div>Join Us as a Community Manager for Velara Luxury Apartments in Ponte Vedra Beach, Florida!</div><div></div><div>
Are you ready to lead a dynamic team and make a lasting impact on the residents and communities you serve? Thompson Thrift is seeking an experienced and driven Community Manager to oversee the daily operations of one of our premier multifamily properties.
Why Thompson Thrift?
At Thompson Thrift, we don't just manage properties; we create thriving communities where people love to live. Our core values focus on positively impacting both our team members and residents. Through initiatives like TT Serve, we prioritize community outreach and personal development. We also ensure work-life balance with our Family Impact Program, offering flexible work options, concierge medical services, and financial planning to support your well-being.
Your Role as a Community Manager:
As a Community Manager, you will lead the charge in ensuring our property runs efficiently while providing exceptional service to residents. You&rsquo;ll oversee all operational aspects, manage your team, and ensure financial performance meets goals, all while fostering a sense of community among residents.
What You&rsquo;ll Do:<ul><li>
Leadership &amp; Team Management: Lead and develop your on-site team, ensuring they align with company goals and deliver excellent customer service.</li><li>
Resident Satisfaction: Build strong relationships with residents, addressing concerns, fostering community engagement, and maintaining high resident retention rates.</li><li>
Financial Performance: Oversee budget management, rent collections, and expense control to meet or exceed financial goals and ensure maximum occupancy.</li><li>
Property Maintenance: Coordinate with maintenance teams to ensure the property remains in top condition, addressing any issues promptly.</li><li>
Compliance &amp; Reporting: Ensure the property adheres to all legal requirements and company policies, preparing reports and updates for upper management.</li><li>
Marketing &amp; Leasing: Develop and implement marketing strategies to ensure full occupancy, working closely with leasing teams to drive success.</li></ul>
Our Ideal Candidate:<ul><li>
4+ years of progressive experience in a similar multifamily product, with a minimum of 3 years&rsquo; experience as a Community Manager in multifamily.</li><li>
High school diploma or GED equivalent required; Associates degree or equivalent level of education and experience; bachelor&rsquo;s degree preferred.</li><li>
Experience with Class A or luxury lease-up properties preferred.</li><li>
CAM designation is a plus.</li><li>
A valid driver&rsquo;s license and reliable vehicle is required for this role for purpose of routine outreach marketing and shopping comps; mileage reimbursement will be provided at IRS current rate.</li><li>
Must be familiar with Microsoft Office Suite; proficiency in Yardi software preferred.</li><li>
Flexibility to work evenings, weekends, and be on-call as needed.</li><li>
Strong leadership skills with the ability to motivate and manage a team.</li><li>
Excellent communication and organizational skills.</li><li>
Solid understanding of budgeting, financial reporting, and market trends.</li><li>
Passion for creating thriving communities.</li></ul></div></div>

Community Manager

LeadInTop

<div>
 Are you passionate about building and engaging online communities?
 
 We&rsquo;re looking for a
 
 Community Manager
 
 to join our team!
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 <ul>
 <li>
 
 Manage and grow our online community across platforms
 
 
 </li>
 <li>
 
 Engage with followers, respond to comments, and spark meaningful discussions
 
 
 </li>
 <li>
 
 Collaborate with the content team to create engaging posts and campaigns
 
 
 </li>
 <li>
 
 Gather community insights and share feedback with internal teams
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 
 
 
 
 What we&rsquo;re looking for:
 
 
 
 
 <ul>
 <li>
 
 
 1+ year of experience as a Community Manager
 
 
 
 </li>
 <li>
 
 
 Strong
 
 writing and communication skills in both Arabic and English
 
 
 
 
 </li>
 <li>
 
 
 Experience in the
 
 courses or e-learning industry
 
 
 
 
 </li>
 <li>
 
 
 Creative, proactive, and detail-oriented personality
 
 
 
 </li>
 </ul>
</div>

Associa

<div>The Community Manager is responsible for providing the overall supervision of a community association. The Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.
This position is full time and reports to: 7901 Stoneridge Dr Suite 207, Pleasanton, CA 94588

Duties include but not limited to:
<ul>
<li>Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.</li>
<li>Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.</li>
<li>Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.</li>
<li>Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.</li>
<li>Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.</li>
<li>Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.</li>
<li>Monitor corporate and client delinquency rates and collections process for account portfolio.</li>
<li>Attend Board meetings per the management agreement and community events as needed.</li>
<li>Prepare Board packages according to established time frames.</li>
<li>Ensure Board of Directors is aware of legal actions involving the Association.</li>
<li>Maintain unit and contract files relating to the operations of the Association.</li>
<li>Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.</li>
<li>Responsible for maintenance of C3 data base, including updating resident information.</li>
<li>Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.</li>
<li>Responsible for oversight of Associa staff as contract provides.</li>
<li>Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.</li>
<li>Oversee the AP process in accordance with Associa home office processes and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Salary range $80,000-85,000/annually; direct experience highly considered
Requirements:
<ul><li>Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.</li>
<li>Knowledge of communities/property/real estate and homeowners associations.</li>
<li>Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.</li>
<li>Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.</li>
<li>Knowledge of conflict resolution techniques at a proficient level.</li>
<li>Professional communication skills (phone, interpersonal, written, verbal, etc.).</li>
<li>Professional customer service skills.</li>
<li>Self-motivated, proactive, detail oriented and a team player.</li>
<li>Time management and time critical prioritization skills.</li>
<li>Associates Degree Required</li>
<li>Bachelor's Degree Preferred</li>
<li>1 &ndash; 3 years of Community Association experience</li>
</ul>
#LI-KK2</div>

Community Association Manager

Evergreen Treatment Services

<div>Description:

Title: Community Justice (LEAD) Program Manager
Location: Rainier Beach
Schedule: 8:30am-4:30pm
Salary Range: $97,500-$105,000
Working at Evergreen Treatment Services makes a big difference in our community!<ul><li>
ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. Learn more about our mission and values.</li><li>
Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we are working to achieve racial equity, health equity, and community justice.</li><li>
Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day to serve our most vulnerable community members. Check out the compelling stories told by our patients, clients, and staff members that provide more information and a clear picture regarding our organization&rsquo;s essential work.</li></ul>
REACH Mission and Values
The REACH Program of Evergreen Treatment Services works with individuals experiencing homelessness and behavioral health conditions to help them achieve stability and improved quality of life. The REACH mission is to foster community health and safety through outreach, relationship, healing interventions and systems advocacy for people who use drugs. REACH provides outreach-based-care coordination, multidisciplinary clinical services, and supports to access and maintain housing. All services are based in principles of harm reduction that offer respect and dignity to individuals moving through stages of change in their lives.
REACH incorporates a racial equity lens that includes naming the impact and actively dismantling systems of oppression rooted in White Supremacy, while addressing the root causes perpetuating
historical trauma and immense suffering in individuals&rsquo; lives. We are committed to building a robust behavioral health response that diverts people away from jail by rebuilding community and providing services to ensure those presently marginalized aren&rsquo;t just surviving, but able to thrive.
REACH offers an array of services ranging from survival support provided where folks are living outside to linkages to essential resources such as housing, assistance to resolve legal issues, health care, entitlements and easily accessible treatment for substance use disorders and mental health conditions.
The REACH team is passionate about creating a hospitable and welcoming environment for all people while providing quality services on an individually tailored basis to our clientele. REACH values diversity of lived experience, is committed to racial equity and social justice, and appreciates hard work,
creativity, and a good sense of humor. People who have been impacted by the criminal legal system are encouraged to apply.
This dynamic position plays an important role in helping ETS accomplish our mission!
Job Summary:<ul><li>
The LEAD Program Manager role is part of the Community Justice Let Everyone Advance with Dignity formerly Law Enforcement Assisted Diversion (LEAD) team &amp; Recovery Navigator Program funds that supports ETS&rsquo; mission through helping Law Enforcement divert individuals engaged in low-level drug offenses and prostitution from the criminal justice system to case management services. These clients will be provided goods and social services that are hoped to help cut down on their legal recidivism.</li><li>
The LEAD PM will be working in conjunction with other REACH domains focused on LEAD &amp; RNP work including Outreach, Housing, &amp; Integrated Care domains.</li><li>
Oversee &amp; help facilitate data collection, data reporting, &amp; program evaluation efforts for RNP &amp; LEAD.</li><li>
This role makes a critical difference at ETS by taking responsibility for day-to-day supervision &amp; leadership development of LEAD Supervisors through regularly scheduled individual meetings and clinical supervision.</li><li>
The program manager will be responsible for collaborating with reach leadership regarding the day-to-day supervision of various staff working directly or in conjunction with this role. This may include staffing all reached domains including outreach, community justice, housing and integrated care. The program manager will work in close coordination with CJ Associate Director, Seattle LEAD Program Manager, REACH Directors and other REACH leadership to ensure effective communication, collaboration and service provision. The program manager will maintain effective collaborative relationships with all internal reach and external partners and community stakeholders.</li><li>
The nature of this position is extremely independent, requiring creative thinking, multitasking, time management and organizational skills, public speaking and excellent interpersonal conflict resolution skills.</li><li>
The position is full-time onsite, and the days and hours are M-F 8:30 a.m. to 5:00 p.m. It will require traveling between REACH/LEAD office &amp; various jurisdictions supported by the LEAD program in South King County &amp; Seattle.</li></ul>
Responsibilities:<ul><li>
Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.</li><li>
Assist with the organization-wide initiative to reimagine our interconnectedness within our community to overcome the aspects of our society and organizational culture shaped by white supremacy and settler colonialism.</li><li>
Oversee all aspects of the REACH-LEAD &amp; RNP operations.</li><li>
The Program Manager will work in collaboration CJ Associate Director, LEAD Seattle Program Manager &amp; REACH Leadership to ensure effective communication, collaboration and service provision; maintain relationships with external LEAD &amp; RNP partners/stakeholders.</li><li>
Act as a community liaison for the reach point person for external stakeholders including King County Behavioral Health and Recovery Division, Purpose-Action-Dignity, King County Prosecuting Attorney&rsquo;s Office, Seattle, Burien, Des Moines, Algona City Attorney, Seattle, Burien, Des Moines, Algona Police Departments, King County Sheriff&rsquo;s office, etc.</li><li>
Facilitate communication and coordination among service providers and other stakeholders involved and associated community resources.</li><li>
Help develop interagency agreements and or memorandums of understanding as needed to enhance collaborative partnerships and clarify roles and responsibilities to facilitate coordination of care for individuals served through this program manager role.</li><li>
Participate in regional and local meetings that pertain to this role including lead operational work groups and policy coordinating groups.</li><li>
Communicate regularly with the regional lead administrators and other relevant systems and leadership partners to highlight barriers, challenges, and successes.</li><li>
Identify system gaps and services as part of continual resource mapping to help inform future expansion of needed resources.</li><li>
Facilitate coordination of all REACH services related to LEAD &amp; RNP.</li><li>
Health insurance sufficient staffing of appropriately trained personnel to provide outreach-based intake and referral services, comprehensive biopsychosocial assessment, intensive care management, warm handoffs and linkages to treatment and recovery support services along the continuum of care.</li><li>
Provide oversight to ensure that the uniform standards are implemented with fidelity to the model.</li><li>
Respond to requests for information about your program services from interested parties including other cities in the media.</li><li>
Provide training and consultation for other entities interested in developing programs such as these.</li><li>
Direct supervision of some staff working in the lead program.</li><li>
Approve leave requests and conduct performance evaluations of supervised ease in accordance with agency policies.</li><li>
Keep the REACH&mdash;Vice President&rsquo;s, Associate Directors, Directors, and leadership informed of the material and support needs of staff.</li><li>
Represent reach to community stakeholders using effective communication and strategic partnerships to best leverage reaches strengths and contribute to the overall success of REACH.</li><li>
Supervise LEAD Supervisors to ensure that supervisees are:</li><li>
Supporting Case Managers in engaging clients through outreach, trusting relationships and individually tailored case management services.</li><li>
Collaborating with clients to develop an individualized service plan and helping clients achieve identified goals.</li><li>
Advocating for clients to gain access to a wide variety of community resources.</li><li>
Identifying gaps and barriers in available community resources and advocating for systemic changes.</li><li>
Attending LEAD and REACH Leadership Team meetings and other required meetings.</li><li>
Managing LEAD Supervisors in developing and maintaining clinical management client files for assigned caseload according to agency and contract requirements.</li><li>
Overseeing LEAD Supervisors in tracking all purchasing activities accurately and timely.</li><li>
Conduct performance evaluations of supervisees in accordance with agency policies.</li><li>
Approve leave requests submitted by supervisees to ensure adequate leave and coverage.</li><li>
Facilitate conflict resolution between supervisees and other staff or partners.</li><li>
Keep the CJ Associate Director informed of the material needs of LEAD &amp; RNP staff.</li><li>
Represent the LEAD &amp; RNP program to community stakeholders using effective communication and strategic partnerships to best leverage the LEAD program&rsquo;s strengths and contribute to the success of the program.</li></ul>
Note: New and/or different duties and responsibilities may be assigned to this job at any time.
Requirements:

Qualifications:
Education and/or Relevant and Lived Experience (if applicable):<ul><li>
Masters degree preferred, undergraduate degree required. Relevant employment and/or lived experience may also be considered as a substitute for some requirements.</li><li>
A minimum of three years is experience in work related to social work and/or outreach programs. Experience providing services to individuals with substance use disorders with a harm reduction perspective is essential. Experience with case management and substance use disorder treatment preferred. Two years supervisory experience or equivalent required. Competency and clinical supervision preferred.</li></ul>
Knowledge and Skills:<ul><li>
Have an understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.</li><li>
Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.</li><li>
Strong interpersonal skills and verbal/ written communication skills.</li><li>
Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.</li><li>
Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.</li><li>
Valid Driver&rsquo;s License</li><li>
Flexible team player, with excellent attention to detail.</li><li>
Ability to maintain confidentiality and use discretion when handling highly sensitive information.</li><li>
Ability to set boundaries, resolve conflict and de-escalate issues.</li><li>
Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace), as well as a high level of initiative in keeping current with technological changes. Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps.</li></ul>
Physical Conditions and Requirements:<ul><li>
The employee may be exposed to illicit drug residues and fumes or other bio-hazardous materials when carrying out job functions. There is also potential for exposure to bloodborne pathogens. ETS will provide employees with appropriate training to limit the risk of exposure to bloodborne pathogens. Policies and procedures are in place addressing each item specifically.</li><li>
The employee is regularly required to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms and talk or hear; frequently required to stand, walk, and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl.</li><li>
The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, color, and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate.</li></ul>
Equipment Used:<ul><li>
Computer, photocopier, fax machine, and phone.</li><li>
Possible use of a program vehicle, for which a valid Driver&rsquo;s License and acceptable driving would be required.</li></ul>
Inclusivity and Reasonable Accommodation:
Evergreen Treatment Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Note that a Washington State Patrol criminal background check will be conducted periodically as a condition of ongoing employment, and candidates with prior criminal convictions will be invited to provide additional context as needed.
ETS will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship for ETS. We also seek to provide reasonable accommodation for the interview process.</div>

Community Justice Program Manager - REACH/South King County

Search 10000+ Community services manager jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 community services manager jobs NEAR_ME

Senior Supervisor - Community Management

Compound General Manager | Saudi Arabia

National Assistant Manager - Community Management

Community Manager

Community Manager

Community Association Manager

Community Justice Program Manager - REACH/South King County