community services manager

Techeezy Private Limited

<p>Job overview:</p><p>The Community Manager will be the face of Techeezy, ensuring every visitor and member experiences the highest level of service. This role involves guiding clients through the premises, showcasing all services, handling client queries, maintaining client records, monitoring office operations, and managing social media engagement. The ideal candidate will be highly organized, proactive, and client-focused, capable of managing multiple responsibilities with precision.</p><p>Key Responsibilities:</p><p>1. Client Interaction &amp; Tours:</p><p>Conduct thorough tours of the premises, including:</p><p>Meeting Rooms &amp; Skype Rooms &ndash; Explain usage policies, booking procedures, and complimentary hours.</p><p>Shared Work Areas &amp; Offices &ndash; Highlight workspace amenities and seating arrangements.</p><p>Cafeteria &ndash; Showcase available refreshments, complimentary tea and coffee.</p><p>Other Services &ndash; Lockers, key card access, reception services, security, CCTV surveillance, electricity and internet backups, and office support staff availability.</p><p>Clearly communicate all services offered, including internet and electricity backup, walk-in Skype rooms, office boy support, meeting room hours, and reception assistance.</p><p>Answer all client questions and clarify service packages.</p><p>2. Client Records &amp; Follow-Up:</p><p>Maintain detailed Excel sheets of all visitors, including:</p><p>Name</p><p>Contact Number</p><p>Date &amp; Time of Visit</p><p>Requirements / Interests</p><p>Follow-up actions</p><p>Maintain existing member database, including:</p><p>Packages &amp; plans</p><p>Payment status</p><p>Special requests or issues</p><p>Conduct follow-ups via phone, email, and social media to ensure client satisfaction and encourage sign-ups.</p><p>3. Office &amp; Operations Oversight:</p><p>Monitor day-to-day functioning of the office, including:</p><p>Generator / electricity backup setup</p><p>Stock maintenance (stationery, pantry items, etc.)</p><p>Office boy duties &ndash; ensure tasks are performed effectively</p><p>Respond promptly to client complaints or issues, such as internet problems or facility concerns.</p><p>4. Social Media &amp; Community Engagement:</p><p>Maintain and update Ignition&rsquo;s social media accounts</p><p>Respond to inquiries, calls, messages, and comments promptly and professionally</p><p>Promote events, workshops, and updates to increase community engagement and attract potential clients</p><p>Requirements / Skills:</p><p>Proven experience in community management, client relations, or co-working space operations</p><p>Excellent communication and interpersonal skills</p><p>Highly organized, with attention to detail in record-keeping and follow-ups</p><p>Comfortable handling multiple tasks and coordinating with different teams</p><p>Proficiency in Excel, Google Workspace, and CRM tools</p><p>Professional demeanor and ability to engage with clients effectively</p><p>Reporting:</p><p>Report to the Operations Manager / CEO</p><p>Provide weekly reports on client visits, inquiries, follow-ups, and office operations</p><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

Community Manager

Envolve Client Services Group

<div><p><b>Envolve Client Services Group</b> professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.</p>
<p>
Envolve<b> </b>offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. <b>We are currently searching for a Part Time Community Manager to work at Nantahala Village located in Blairsville, GA.</b></p>
<p><b>
Description:</b><br>
<br>
The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.</p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<ul>
<li>Accountable for all aspects of the day to day operation of assigned property</li>
<li>Ensure that all physical aspects of the property are fully functional at all times and maintained in an attractive condition</li>
<li>Frequent interaction with residents, proactively responding to their needs, focus on relationship development and achieving a high level of resident retention</li>
<li>Achieve the highest possible net operating income through implementation of effective cost control</li>
<li>Manage the property in the most efficient and profitable manner possible given existing market conditions consistent with goals and objectives of Envolve Client Services Group</li>
<li>Develop yearly operating and capital budget plans while being cognizant of how it potentially<br>
impacts NOI</li>
<li>Coordinate and supervise resident improvement and other capital projects</li>
<li>Monitor and enforce resident lease obligations</li>
<li> Understand and maintain strict adherence to State and Federal Fair Housing Laws</li>
<li>Communicate effectively with site staff members and ensure compliance of all personnel policies<br>
and procedures</li>
<li>Provide direction and oversight to property maintenance staff. Ensure that units/space conditions<br>
are in market ready condition</li>
<li>Promote and teach safe work practices and ensure all safety of site and the occupants</li>
<li>Perform regular inspections of managed property in accordance with pre-established schedules;<br>
recommend and coordinate necessary maintenance projects</li>
<li>Bid, negotiate and manage vendor service contracts and one-time projects</li>
<li>Effectively maintain knowledge of the property and competitive properties through consistent<br>
evaluation of market condition and trends</li>
<li>Train and mentor office staff in an effort to implement sales and marketing materials, which<br>
effectively maximizes rental income and results in high occupancy</li>
<li>Ensure property compliance with all applicable Affordable Housing programs, including but not<br>
limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs</li>
<li>Provide reports as required</li>
<li>Other tasks as assigned.</li>
</ul>
<p><b>Education and Work Experience Requirements:</b></p>
<ul>
<li>High school diploma or equivalent, some college preferred</li>
<li>Minimum of 3 years as a Community Manager or Assistant Community Manager required or equivalent management experience</li>
<li>Must have a valid Drivers license</li>
<li>HCCP Certification preferred</li>
</ul>
<p><b>Specific Job Knowledge Skill and Ability:</b></p>
<ul>
<li>Must have strong financial management skills and be well versed in budgeting, forecasting and cost control</li>
<li>Ability to work effectively and lead the community staff in a fast paced, ever changing environment</li>
<li>Solid multi-tasking skills along with the ability to meet deadlines</li>
<li>Ability to communicate professionally and effectively with co-workers, residents, vendors and<br>
corporate staff</li>
<li>Must be proficient with Microsoft Office (Excel, Word, and Outlook)</li>
<li>Experience with Yardi preferred</li>
<li>Willingness and ability to work weekends and holidays when the business requires</li>
<li>Must be able to travel for training and occasional business meetings</li>
</ul>
<p><b>Rate:</b>$19.00-$21.00</p>
<p><b>
Benefits:</b></p>
<ul>
<li>Competitive salaries and bonuses</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401(k) plan with employer match</li>
<li>Short term disability</li>
<li>Long term disability</li>
<li>Life/AD&amp;D</li>
<li>Paid Time Off</li>
<li>11 paid holidays</li>
<li>Employee Assistance Program</li>
<li>Career advancement opportunities</li>
<li>Training and Development</li></ul><br>
<p><br>
Background Screening and Drug Test Required
<br>
EOE Minorities/Females/Disabled/Veterans</p></div><p></p>

Sentry Management

<div>Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board&rsquo;s endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we&rsquo;ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement.<div><div><div><div><p><br>
We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Ft. Myers, FL market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.</p><p><b>
Responsibilities Include:</b></p><ul><li>
Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community</li><li>
Attend, prepare for and participate in annual and general meetings</li><li>
Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals</li><li>
Coordinate employees such as janitorial, maintenance, administrative, and others</li><li>
Collect all invoices and code for payment, and follow-up on monthly assessments due</li><li>
Serve as liaison between association boards and legal counsel</li><li>
Prepare manager reports and financial summaries to boards</li><li>
Manage the onboarding and exit of associations</li></ul><p></p><p><b><br>
Applicants Must:</b></p><ul><li>
Possess a valid Florida CAM license</li><li>
Have previous Community Management Experience</li><li>
Be professional, organized and self-motivated</li><li>
Possess strong written and verbal communication skills</li><li>
Hold a valid license to operate a motor vehicle with a clean driving record</li><li>
Have a proficiency with Microsoft Office and general computer skills</li></ul><p></p><p><b><br>
Benefits and Compensation:</b></p><ul><li>
Salary commensurate with experience and qualifications</li><li>
Training and Support provided</li><li>
Comprehensive benefits package</li><li>
Work-life balance</li></ul><p></p><p><br>
Sentry Management, Inc. is an equal opportunity employer</p></div></div></div></div></div><p></p>

Community Association Manager (Portfolio)

WGP Property Management LLC

<div><p>Community Manager-Manufactured Homes</p>
<p><b>
Location:</b> Knightdale, NC</p>
<p><b>
Job Type</b>: Part-Time (20-28 hours per week)</p>
<p><b>
About Us:</b></p>
<p>
At <b>WGP Property Management</b>, a Three Pillar Company, we&rsquo;re passionate about creating communities people are proud to call home. From great manufactured housing neighborhoods to welcoming RV parks and apartment communities, we make sure every resident feels valued and cared for.</p>
<p>
Headquartered in Spring, Texas, we proudly manage 80 communities across 14 states, representing more than 7,400 homes &mdash; and growing!</p>
<p>
At WGP Property Management, we live by our <b>VALUES:</b> <b>Take action. Be thoughtful and thorough. Obligation to speak up. Strive to be better. One team.</b> These values shape how we work, lead, and collaborate, driving our decisions, teamwork, and commitment to excellence. Our <b>MISSION </b>is clear and meaningful:<b> To provide safe, reliable housing for our residents and safe, reliable returns for our investors</b>. Guided by this mission and our core values, we work together to create communities where people feel at home and proud to belong.</p>
<p><b>
Position Overview:</b></p>
<p>
As a <b>Community Manager</b>, you&rsquo;ll play a key role in shaping the resident experience &mdash; ensuring each community is safe, well-maintained, and welcoming. If you&rsquo;re motivated by connection, leadership, and making a difference where people live, this could be the perfect opportunity for you. As Community Manager, you&rsquo;ll take ownership of your community&rsquo;s overall success. You&rsquo;ll be the primary point of contact for residents, vendors, and team members&mdash;ensuring the community runs smoothly, looks great, and feels like home.</p>
<p><b>
Key Responsibilities:</b></p>
<p>
Duties may include all duties reasonably associated with managing a manufactured housing community, <i>including, but not limited to:</i></p>
<p>
Your role focuses on four (4) key performance indicators (<b>KPI</b>s) that drive success:</p>
<ul>
<li><b>Ensure Safety and Compliance</b> &ndash; Maintain a safe, compliant, and well-organized community for residents and staff.</li>
<li><b>Maximize Profit and Home Sales</b> &ndash; Oversee financial performance, manage budgets responsibly, and support home sales and occupancy goals.</li>
<li><b>Foster Resident Satisfaction</b> &ndash; Build strong relationships, handle resident concerns with care, and create an environment where people are proud to live.</li>
<li><b>Enhance Community Appearance</b> &ndash; Take pride in the community&rsquo;s presentation, ensuring it remains clean, attractive, and well-maintained.</li>
</ul>
<p><b>Ensure Safety and Compliance</b></p>
<ul>
<li>Maintain a safe, compliant environment for residents and team members.</li>
<li>Understand and follow Federal Fair Housing laws and OSHA safety standards.</li>
<li>Accurately record work hours and ensure all activities align with company policies.</li>
</ul>
<p><b>Maximize Profit and Home Sales</b></p>
<ul>
<li>Oversee all community revenue, including rent collection, home sales, and utility billing.</li>
<li>Market available homes and lots through effective advertising and outreach.</li>
<li>Manage the application process&mdash;issuing, reviewing, and approving applications in line with company and Fair Housing guidelines.</li>
<li>Welcome new residents and ensure they understand community rules and expectations.</li>
<li>Collect and deposit rents, and follow up on late payments with professionalism and persistence, keeping detailed notes in Rent Manager.</li>
<li>Read and record utility meters monthly (as applicable).</li>
<li>Identify and grow additional revenue streams, such as parking, storage units, and other community amenities.</li>
<li>Track homes for sale by owners within the community per WGP Property Management procedures.</li>
<li>Manage spending responsibly&mdash;think like an owner by evaluating every purchase: Do we need it? Can we buy smarter or spend less?</li>
<li>Obtain at least three bids for any job over $1,500 and regularly look for ways to reduce recurring costs without sacrificing quality.</li>
</ul>
<p><b>Manage resident relations</b></p>
<ul>
<li>Build strong relationships with residents by promoting a positive, respectful community atmosphere.</li>
<li>Plan and coordinate community events such as BBQs, clean-up days, and other engagement activities.</li>
<li>Write and distribute community newsletters to keep residents informed.</li>
<li>Enforce rules fairly and consistently to maintain a safe, pleasant environment.</li>
</ul>
<p><b>Optimize Physical Assets</b></p>
<ul>
<li>Take ownership of your community&rsquo;s appearance &mdash; its reputation starts with how it looks.</li>
<li>Supervise landscaping, maintenance, and contractors to ensure high standards of upkeep.</li>
<li>Lead by example: if something is dirty, clean it; if it&rsquo;s broken, fix it; if it&rsquo;s messy, tidy it up.</li>
<li>Ensure all work is completed safely and that proper protective equipment is used.</li>
</ul>
<p><b>What We&rsquo;re Looking For:</b></p>
<p>
Success in this role comes down to five key mindsets:</p>
<div>
<ul><li><p><b>Own the Job</b> &ndash; Take initiative, stay accountable, and follow through.</p></li></ul>
<ul><li><p><b>
Be Humble</b> &ndash; No task is too small or beneath you; lead by example.</p></li></ul>
<ul><li><p><b>
Think and Act Like a Business Owner</b> &ndash; Protect revenue, control costs, and make smart decisions.</p></li></ul>
<ul><li><p><b>
Serve Your Customers</b> &ndash; Treat residents with respect and care while enforcing rules fairly.</p></li></ul>
<ul><li><p><b>
Show Pride Through Appearance</b> &ndash; Keep your community clean, orderly, and welcoming at all times.</p></li></ul>
</div>
<p>Your performance will be evaluated on how well you demonstrate these mindsets in your daily work.</p>
<p><b>
Qualifications:</b></p>
<ul>
<li>Prior experience in property management, hospitality, customer service, or related fields preferred</li>
<li>Strong communication and leadership skills with the ability to foster positive resident and team relationships</li>
<li>Excellent problem-solving and organizational skills with attention to detail</li>
<li>Basic understanding of budgeting, financial management, and cost control</li>
<li>Familiarity with Fair Housing laws and general property management practices (training provided if needed)</li>
<li>Proficiency in computer software and comfort learning new systems (Rent Manager experience a plus)</li>
<li>Self-motivated, proactive, and capable of working independently while managing multiple priorities</li>
<li>Demonstrated commitment to professionalism, integrity, and creating positive community experiences</li>
</ul>
<p><b>Requirements</b></p>
<ul>
<li>Ability to use company-provided computers, property management software, and related technology tools</li>
<li>Valid driver&rsquo;s license with a clean driving record and ability to safely operate a vehicle</li>
<li>Reliable personal transportation with the ability to respond quickly to community needs or emergencies</li>
<li>Physically able to navigate throughout the community on paved and unpaved roads</li>
<li>Able to access various areas of the property, including the sides and rear of homes, to read utility meters</li>
<li>Comfortable walking the community multiple times per week to perform inspections and ensure property standards</li>
<li>Capable of performing light physical tasks such as painting, cleaning, and basic upkeep when needed</li>
<li>Willingness to complete random drug testing as required, in compliance with all applicable Local, State, and Federal regulations</li>
<li>Employment is contingent upon the successful completion of any lawfully permitted background check conducted after a conditional job offer, consistent with Local, State, Federal, and other applicable laws</li>
<li>Must meet company standards for reliability and trust appropriate for a position of responsibility within a residential community</li>
</ul>
<p><b>WGP Property Management</b> is proud to be an <b>Equal Opportunity Employer</b>. We do not discriminate based on age, color, sex, disability, national origin, race, religion, veteran status, or any other protected characteristic, and we fully comply with all Local, State, and Federal employment laws, including &ldquo;ban the box&rdquo; and fair hiring requirements.</p>
<p><b>
Benefits:</b></p>
<p>
At WGP Property Management, we believe in taking care of our team just as we care for our communities. When you join us, you&rsquo;ll enjoy:</p>
<ul>
<li>A positive, team-oriented work environment that reflects our Company Values</li>
<li>Opportunities for career growth and advancement within the organization</li>
<li>Paid holidays, paid time off (PTO), and paid sick leave to support work-life balance</li>
<li>Health insurance options, including basic medical, dental, vision</li>
<li>Voluntary benefits available, including life insurance, Short-Term Disability (STD), Long-Term Disability (LTD), Legal Care Plan, Flexible Spending Account (FSA)</li>
<li>401(k) plan with company match to help you plan for the future</li></ul></div>

Community Manager Part-Time

Lofts At Mill Creek Apartments

<p>Are you passionate about property management and looking to grow your career? Ready to be part of a results-oriented team? Are you passionate about customer service and marketing? If so, we want to meet you!!!</p><p>Our ideal candidate MUST have at least 3 years of Apartment Management experience and be well versed in customer service! We want someone who can push the boundaries and promote growth! The Community Manager is responsible for reporting to the management company on a weekly basis and must be confident in the information relayed and able to balance multiple projects.</p><p>The Community Manager will be responsible for all aspects of running the office, with 1 Maintenance team members to support and oversee. This position offers a fantastic opportunity for a strong team member with a passion for maximizing revenue, marketing, problem solving, property operations and people! We emphasize strong leasing and customer service, with the goal of generating strong income results.</p><p>We offer great training, 100% premium paid employee health insurance, short term/long term disability benefits, life insurance, dental insurance, and a generous PTO plan in a drug-free workplace. Email your resume for consideration!</p><p>Job Type: Full-time</p><p>Pay: $55,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Apartment Management: 3 years (Required)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li><li>Certified Apartment Manager (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Burlington, NC 27215 (Required)</li></ul><p>Work Location: In person</p>

HNN Communities

<div><div><div>Are you looking for a rewarding career in Property Management? DevCo Residential Property Management is seeking a <b>Full-Time Leasing Professional </b>to join our dynamic team in <b>Auburn, WA!</b></div></div><p>
</p><div><div><b>About the Company</b></div></div><div><div>
HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We achieve performance standards that balance short-term return on investment with long-term housing preservation and value, nurturing a reputation of excellence in our communities, operations, and within ourselves. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. Join us as we empower our employees to lead with kindness and compassion to provide exceptional housing. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. If you're seeking a positive career change, life truly is better here at HNN!</div></div><p>
</p><p></p><div><div><b>Mission:</b></div></div><div><div>
Devco Residential Group&rsquo;s mission is to develop, construct and manage high-quality multifamily housing that provides stability, fosters growth and delivers long-term value to our residents and stakeholders.</div></div><div><div><b>
Vision:</b></div></div><div><div>
DevCo&rsquo;s vision is to be a leading developer, builder and manager of quality multifamily housing throughout the western US.</div></div><div><div><b>
Values:</b></div></div><ul><li><div>
Quality: We deliver excellence in every aspect of our work.</div></li><li><div>
Commitment: We honor our promises with unwavering dedication.</div></li><li><div>
Teamwork: We achieve more together through collaboration and respect.</div></li><li><div>
Integrity: We uphold the highest ethical standards in all we do.</div></li></ul><p>
</p><div><div><b>Awards and Recognition</b></div></div><div><div><b>
Emerald Award 2024 &ndash; New Affordable Development of the Year</b></div></div><div><div>
HNN Communities is honored to be the recipient of the prestigious Emerald Award for New Affordable Development of the Year in 2024. This esteemed accolade recognizes our dedication to providing outstanding affordable housing and our commitment to creating communities that thrive.</div></div><p>
</p><p></p><div><div><b>Pay Details: $32-$40/hour</b></div></div><div><div><b>
Schedule: Monday-Friday 9am-6pm</b></div></div><p>
</p><p></p><div><div><b>Benefits Offered</b></div></div><ul><li><div>
Over 90% company paid medical benefits for employee coverage.</div></li><li><div>
100% company paid dental and vision benefits for employee coverage.</div></li><li><div>
Healthcare and dependent care flexible spending accounts.</div></li><li><div>
Company paid life insurance, AD&amp;D and long-term disability benefits for employee coverage.</div></li><li><div>
Best-in-class voluntary insurance benefits.</div></li><li><div>
Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.</div></li><li><div>
Discretionary bonus programs.</div></li><li><div>
Eligibility for a 30% housing discount consideration.</div></li><li><div>
Employee assistance program (EAP) with 24/7 counseling services.</div></li><li><div>
Company-sponsored industry training and certifications.</div></li><li><div>
3 weeks of paid time off each year.</div></li><li><div>
Up to 12 paid holidays each year.</div></li></ul><p>
</p><p></p><div><div><b>About the Position</b><br>
The Community Manager is responsible for the day-to-day operations of the assigned community(s) and ensures that the established company objectives are achieved. This role leads the optimum performance of the community in areas including associate management, leasing and marketing, compliance, accounting, resident satisfaction, and maintenance activities.</div></div><p><br>
</p><div><br>
<div><b>Job Responsibilities</b></div></div><ul><li><div>
Successfully and promptly recruit, interview, hire, train and retain employees. Work effectively with Human Resources to recruit and onboard new employees.</div></li><li><div>
Oversee the community&rsquo;s marketing program, including social media engagement, collateral inventory management and collaborating with the Marketing Department regarding additional community marketing efforts.
</div></li><li><div>Supervise resident retention programs, renewals, and leasing programs to maintain maximum occupancy and minimal turnover.</div></li><li><div>
Ensure the success of all resident events, community programing and local/non-profit programs.</div></li><li><div>
Oversee all maintenance activity including unit turns, service requests, scheduling, staffing, preventative maintenance, and capital improvement projects.</div></li><li><div>
Implement new systems, programs and procedures as directed by the company. Effectively and appropriately use company technology and software.</div></li></ul><div><div><b>
People Leadership</b></div></div><ul><li><div>
Lead, direct, and supervise 3&ndash;10+ employees, including Leasing, Maintenance, Assistant Managers, and Porters.</div></li><li><div>
Recruit, interview, check references, hire, and onboard new employees with structured 30-60-90 plans.</div></li><li><div>
Conduct weekly 1:1s, team huddles, and monthly performance reviews; provide ongoing coaching and feedback.</div></li><li><div>
Document performance, apply progressive discipline, and partner with HR on employee-relations issues or investigations.</div></li><li><div>
Build staffing schedules and coverage plans; manage timecards, approve PTO, and ensure meal/rest compliance.</div></li><li><div>
Reinforce Fair Housing, workplace conduct, safety, and policy expectations through training, team communication, and accountability.<br>
<br>
<b>Operational &amp; Financial Management</b></div></li><li><div>
Collect, post, and reconcile rent, fees, and other payments; resolve accounting issues in partnership with Accounting.</div></li><li><div>
Approve invoices, process payables, and review utility billing and rentable item charges for accuracy.</div></li><li><div>
Prepare, monitor and <b>adhere </b>to community&rsquo;s operating budget.</div></li><li><div>
Lead revenue management strategies, including monitoring LIHTC/ Tax Credit Rents (HUD fair market rents), Section 8 standards, and voucher programs.</div></li><li><div>
Update Yardi and other property management systems updated with accurate resident, lease, and financial data.<br>
<br>
<b>Leasing, Marketing, &amp; Resident Services</b></div></li><li><div>
Oversee leasing activity including tours, prospect engagement, applications, move-ins, move-outs and CRM/leasing software to achieve occupancy goals.</div></li><li><div>
Collaborate with Marketing on community promotions, social media, and collateral management.</div></li><li><div>
Provide excellent customer service to residents, prospects, guests, and vendors; resolve escalated issues in partnership with Resident Relations.</div></li><li><div>
Supervise resident retention and renewal programs; lead community events and local partnerships to strengthen resident experience.</div></li><li><div>
Maintain reputation scores by consistently delivering professional, responsive, and high-quality service.<br>
<br>
<b>Compliance &amp; Risk Management</b></div></li><li><div>
Ensure compliance with project specific regulatory requirements LIHTC/Section 42 program requirements, special needs set-asides, re-certifications, calculations, and reporting.</div></li><li><div>
Adhere to Federal, State, and Local laws including Fair Housing, ADA, wage and hour, and landlord&ndash;tenant regulations.</div></li><li><div>
Monitor and enforce company safety policies, OSHA/L&amp;I requirements, and incident reporting procedures.</div></li><li><div>
Oversee lease administration, screening processes, and legal notices to ensure accuracy and compliance.</div></li><li><div>
Conduct regular community inspections of units, amenities, and common areas to ensure safety, cleanliness, and quality standards.</div></li><li><div>
Ensure extended vacancy report is kept current and up to date.<br>
<br>
<b>Maintenance &amp; Facilities</b></div></li><li><div>
Direct maintenance operations including service requests, unit turns, preventative maintenance, and capital projects.</div></li><li><div>
Schedule and supervise maintenance staff to ensure timely, high-quality work.</div></li><li><div>
Partner with vendors, contractors, and service providers to maintain property standards.</div></li><li><div>
Keep maintenance database updated with turn and work order status.<br>
<br>
<b>Collaboration &amp; Continuous Improvement</b></div></li><li><div>
Work cross-functionally with HR, Accounting, Compliance, and Marketing to ensure alignment and consistency.</div></li><li><div>
Stay current on industry and legal trends; attend required training and complete certifications.</div></li><li><div>
Implement new company systems, processes, and programs as directed.</div></li></ul><p>
</p><p></p><div><div><b>Knowledge, Skills and Abilities:</b></div></div><ul><li><div>
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Consistently approachable and available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills</div></li><li><div>
Treats others with respect and professionalism; models integrity and accountability.</div></li><li><div>
Strong decision-making and prioritization skills under pressure &ndash; Demonstrates knowledge of market and competition and can recommend strategies based on current economic environment</div></li><li><div>
Inclusive leadership: fosters teamwork, psychological safety, and bias-aware practices.</div></li><li><div>
Conflict management: de-escalates resident and staff conflicts, seeks win&ndash;win solutions.</div></li><li><div>
Strong written and verbal communication skills; able to set expectations and hold boundaries.</div></li><li><div>
Proficiency in Yardi (or similar property software), HRIS/timekeeping systems, and Excel/Google Sheets, Knock and Elise AI.</div></li></ul><div><div><b>
Experience</b></div></div><ul><li><div>
Minimum 2 years of experience in property management, including sales/multi-family leasing and supervisory responsibility.</div></li><li><div>
Minimum 2 years of managing experience, coaching and mentoring.</div></li><li><div>
Bachelor&rsquo;s degree in business or related field is preferred.</div></li><li><div>
Preferred Certifications: IREM ARM/CPM, NAA CAM/NALP, or equivalent.</div></li><li><div>
Preferred Bilingual skills (Spanish/English or relevant to community).
</div></li><li><div>Experience leading through turnover, ownership transitions, or policy/process rollouts.</div></li><li><div>
Ability to deliver daily brief huddles, and micro-trainings.
</div></li><li><div>Thorough knowledge of Federal<b> </b>Fair Housing and other applicable</div></li><li><div>
local, state, or federal regulations.</div></li><li><div>
Knowledge of Section 42 LIHTC program and associated compliance processes preferred.</div></li><li><div>
Experience successfully leading a team with the ability to source, interview and manage employee performance.</div></li><li><div>
Proficient using MS Office Suite (Word, Excel, PowerPoint, and Outlook).</div></li><li><div>
Prior budgeting experience and the ability to interpret financial statements.</div></li><li><div>
Experience using property management software, preferably Yardi and Happy Co.</div></li><li><div>
Excellent written and verbal communication skills.</div></li><li><div>
High school education or equivalent required.</div></li><li><div>
Must be 18 years of age or older.</div></li><li><div>
Must be able to speak, read and write English in a manner sufficient to carry out duties.</div></li><li><div>
Successful completion of background check and drug screen required.</div></li><li><div>
Must be legally qualified to work in the U.S. meeting I-9 guidelines</div></li></ul><div><div>
HNN Communities is an Equal Opportunity Employer</div></div></div><p></p>

Community Manager - Promenade

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Fully supporting our customers&rsquo; success requires a commitment to support the community&rsquo;s success. The Community Manager role within the Community and Business Development organization will report to the Community Director in one of our seven Consumer Banking Divisions. This role will play a crucial role in supporting our commitment to our customers' success and the success of the community. The broader team&rsquo;s focus is to grow One Chase business opportunities within underserved communities and across diverse segments. The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
</p><p></p><p>As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer. You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
</p><p><b>Job responsibilities
</b></p><ul><li><p>Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
</p></li><li><p>Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
</p></li><li><p>Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
</p></li><li><p>Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
</p></li><li><p>Report results based on event surveys to inform national community teams on opportunities for improvement
</p></li><li><p>Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
</p></li><li><p>Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
</p></li></ul><p></p><p><b>Required qualifications, capabilities, and skills
</b></p><ul><li><p>Proven leadership experience with ability to influence across the firm and in the community</p></li><li><p>
Heavily organized and with strong event coordination and project management skills
</p></li><li><p>Ability to build strong relationships with clients, peers, partners and contacts
</p></li><li><p>Executive presence with strong presentation skills in small and large / public group settings
</p></li><li><p>Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player
</p></li><li><p>Strong analytical, strategic and independent problem-solving skills
</p></li><li><p>Proven ability to discover needs and connects clients and business owners to the right resources
</p></li></ul><p><b>Preferred qualifications, capabilities, and skills
</b></p><ul><li>Bilingual language preferred
</li></ul><p><b>Dodd Frank and SAFE Act
</b></p><p>This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
</p><p>In addition, this position will require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
</p><p>Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx
</p><p>In addition to the NMLS/TILA screening requirements, this role will be required to comply with JPMC Employment and Engagement of Minors Standard. In accordance with this standard, an annual enhanced criminal screening will be required.</p>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

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