community support specialist

Lt. Col. Matt Urban Human Services Center of WNY

<p>Job Title: Crisis Response Specialist<br/>Department: Multiple</p><p>Reports To: Program Supervisor<br/>Location: Permanent Supportive Housing Facilities, other properties as needed<br/>Employment Status: Full-time/Part-time<br/>On-Call Status: Required</p><p>Job Summary:<br/>The Crisis Response Specialist is a critical position focused on fostering a safe, supportive, and respectful environment within the nonprofit&rsquo;s permanent supportive housing (PSH) and other facilities. The Crisis Response Specialist combines proactive engagement, unarmed security, and crisis intervention to build trust, reduce crises, and support tenant well-being. Through active engagement with tenants, de-escalation techniques, and collaborative problem-solving, Crisis Response Specialists work to empower residents and resolve conflicts while supporting the needs of those in crisis.</p><p>Key Responsibilities:</p><ul><li>Community-Based Security &amp; Tenant Engagement:</li><li>Serve as a visible, approachable, and proactive presence in PSH and other assigned facilities to foster a safe and inclusive environment.</li><li>Establish and maintain trusting relationships with tenants through regular, supportive interactions, prioritizing open communication and approachability.</li><li>Encourage tenant participation in creating a safe living environment, working collaboratively to identify shared safety goals and address community concerns.</li><li>Crisis Intervention &amp; De-Escalation:</li><li>Assist tenants experiencing mental health or substance use crises, using de-escalation techniques and mental health first aid, prioritizing dignity and tenant empowerment.</li><li>Engage in nonviolent intervention strategies, assessing situations to ensure a response that supports tenants&rsquo; emotional and physical safety.</li><li>Collaborate with case managers and external service providers to ensure tenants receive appropriate follow-up and support.</li><li>Serve as lead for creating and submitting reports for all incidents and maintaining incident files.</li><li>Contact 9-1-1 when necessary.</li><li>Problem-Solving:</li><li>Apply a community-centered, problem-solving approach to address conflicts and prevent crises. Work closely with tenants and staff to identify underlying causes and develop practical, sustainable solutions.</li><li>Facilitate &ldquo;safety dialogues&rdquo; with tenants to address any emerging issues and co-create an environment of mutual respect and accountability.</li><li>Use conflict mediation to prevent recurring issues, with a focus on maintaining a peaceful and supportive community.</li><li>Collaboration &amp; On-Call Crisis Support:</li><li>Collaborate with other Crisis Response Specialists and building staff to ensure continuous, on-site support during peak times.</li><li>Deploy to other properties as needed to provide crisis support, responding to emergencies as they arise and coordinating with building staff and tenants to address issues effectively.</li><li>Remain on-call during designated shifts, ready to respond to crises that require immediate attention and intervention.</li><li>Community-Building &amp; Tenant Empowerment:</li><li>Lead and participate in community-building activities that promote tenants&rsquo; sense of ownership and belonging within the housing community.</li><li>Conduct regular &ldquo;check-ins&rdquo; and build rapport with tenants, creating an environment where individuals feel comfortable discussing their concerns.</li><li>Actively encourage tenants to participate in safety initiatives and events, empowering them to contribute to the welfare of the community.</li><li>Training &amp; Continuous Improvement:</li><li>Participate in ongoing training related to trauma-informed care, mental health first aid, de-escalation, and community engagement</li><li>Engage in professional development opportunities to improve crisis intervention skills, applying learnings to support tenant needs effectively.</li><li>Regularly evaluate and adapt crisis response strategies based on feedback from tenants, staff, and external partners.</li><li>Documentation &amp; Reporting:</li><li>Maintain detailed, confidential records of incidents, interventions, and tenant interactions, upholding transparency and accountability consistent with community policing standards.</li><li>Provide accurate and timely reports to supervisors and appropriate government agencies, identifying patterns, successes, and areas for improvement in crisis response and community engagement.</li><li>Offer recommendations for enhancing community safety and improving crisis response processes, based on field experience and tenant feedback.</li></ul><p>Qualifications:</p><ul><li>Education &amp; Experience:</li><li>High school diploma or GED required, associate degree in social work, psychology, criminal justice, or a related field preferred.</li><li>Experience working with vulnerable populations, particularly those with mental health or substance use needs, is highly desirable.</li><li>Prior experience in crisis intervention, community-based security, or social services is preferred.</li><li>Skills &amp; Competencies:</li><li>Strong interpersonal and communication skills, with an emphasis on empathy, trust-building, and community engagement.</li><li>Capacity to work flexible hours, including nights and on-call shifts, as required.</li><li>Basic proficiency with computers for documentation purposes.</li><li>Certifications (preferred but not required):</li><li>Mental Health First Aid, Crisis Intervention Training, or similar crisis response certifications.</li></ul><p>Physical Requirements:</p><ul><li>Ability to move swiftly throughout facilities, respond quickly to emergencies, and remain calm in high-stress situations.</li></ul><p>Job Type: Full-time</p><p>Pay: $22.00 per hour</p><p>Benefits:</p><ul><li>403(b)</li><li>403(b) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Crisis Response Specialist

Evergreen Recovery Centers

<div><div><p><b>PRIMARY RESPONSIBILITIES:</b></p><p>
The HOST Peer Support Specialist uses their lived experience of recovery from mental illness and/or substance use and addiction, plus skills learned in formal training, to assertively engage HOST participants into intensive services. This position requires a high degree of coordination and collaboration with community housing and service providers. The Peer Support Specialist serves 25 or fewer persons with mental health disorders, substance use disorders, or both. Services at HOST SnoCo will be provided in Everett, Lynnwood, Marysvile and other Snohomish County areas. Services at HOST SKIL will be provided in Burlington, Mount Vernon, Concrete, Oak Harbor and other Skagit and Island County areas. Many services will be provided on the streets, in shelters, in jail, and in other service centers as assigned. Some evening hours as needed.</p><ul><li>
Participate as a member of a multi-disciplinary team of clinical, outreach, medical, peer support, and intensive case management staff to provide a variety of services focused on stabilization and transition to long-term behavioral health or other appropriate ongoing services.</li><li>
Provide outreach and engagement services as assigned, in clinic, on the streets, shelters, jails, encampments, and other community areas.</li><li>
Identify individuals in need, screen for appropriateness to services, develop rapport and trust while offering support, and assist with immediate and basic needs of individuals who are unhoused. Efforts are balanced between initial outreach and follow-up activity.</li><li>
Provide peer recovery support to HOST participants. Integrate relevant and applicable personal experience with mental illness and/or substance use disorders into work with program participants.<ul><li>
Assist participants with voicing and identifying their interests and goals;</li><li>
Advocate for participants' access to community resources and services, ensuring that participants&rsquo; needs are met and rights maintained;</li><li>
Consult and collaborate with community providers to ensure continuity of care, and facilitate linkages to collaborative resources when appropriate.</li></ul></li></ul><p><b>
ESSENTIAL SKILLS AND ABILITIES:</b></p><ul><li>
Interest or experience in working with participants who are difficult to engage and maintain in traditional mental health/substance use disorder programs.</li><li>
Knowledge of de-escalation skills, crisis intervention &amp; stabilization, and harm reduction strategies, preferred.</li><li>
Ability to work effectively with participants displaying a wide range of unpleasant and/or bizarre behavior.</li><li>
Ability to communicate and work effectively with staff and participants from various backgrounds</li><li>
Ability to serve participants engaged in active substance use, with untreated mental illness, with a range of criminal histories that can include Registered Sex Offender status.</li></ul><p><b>
MINIMUM QUALIFICATIONS</b></p><ul><li>
High school diploma or G.E.D., AA or BA preferred.</li><li>
Must hold a valid Peer Support Specialist Certification from the WA Dept of Health</li><li>
Active Washington State driver&rsquo;s license and driver&rsquo;s record acceptable for coverage under Evergreen Recovery Centers&rsquo; vehicle insurance.</li></ul></div><br>
M-F 20 hours per week<br>
Schedule can be flexible<br>
Paid time off<br>
Employee assistance program<br>
Retirement plan<br>
Professional development assistance</div>

HOST Peer Support Specialist

Eastway Behavioral Healthcare

<p>Eastway Behavioral Healthcare is the largest, private, not-for-profit provider of mental health, substance use disorder, housing, residential, and employment services in the Miami Valley. Housing Opportunities for People Everywhere (HOPE) is an Eastway program that works with adults with behavioral health and/or substance abuse disorders experiencing homeless. We are hiring a Community Support Specialist (CSS)/Case Manager for HOPE.</p><p>This position will participate in an interdisciplinary team of psychiatrist, nurse, therapist, vocational specialist, housing coordinator, and other community support specialists in support of the recovery and housing stability of persons with co-occurring disorders including serious mental illness and drug and alcohol dependence.</p><p><b>Duties</b></p><p>&middot; Works as part of the HOPE Housing ACT Team of 10 employees.</p><ul><li>Works as a team with all clients in the HOPE Housing program to help them achieve their goals and stable housing.</li><li>Actively works with clients who have limited awareness of illness and poor adherence to treatment regimes. Works to identify the underlying barriers to treatment adherence, i.e., lack of transportation, loss of entitlements, and lack of understanding of medications.</li><li>Educates family members about mental illness and actively works with family members to resolve issues effecting families, and utilizes family members as a resource in achieving positive outcomes with the client.</li><li>Participate in outreach efforts towards homeless clients in the shelter and in the community in order to build rapport and engage the client in appropriate services.</li><li>Strongly promotes the benefits of work in the process of recovery.</li><li>Develops Individual Recovery Plans which include assertive interventions that directly target the improvement of the client's activities of daily living and address the recovery support services involved in mental health and alcohol and drug treatment.</li></ul><p><b>Qualification</b></p><p>&middot; Bachelor&rsquo;s Degree in Social Work, Psychology, Mental Health, or a related field OR at least 3 years of experience working in the mental health field.</p><p>&middot; Chemical Dependency Counselor Assistant (CDCA) licensure OR prior experience working with individuals with addictions preferred.</p><p>&middot; Prior experience working with the homeless.</p><p>&middot; Valid Ohio Driver&rsquo;s License with proof of car insurance required as this position requires driving clients.</p><p>&middot; Experienced in Windows-based computer applications</p><p>Full-time Monday through Friday</p><p>Must be 21 yrs of age</p><p>Job Type: Full-time</p><p>Pay: $18.50 - $20.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Ability to Commute:</p><ul><li>Dayton, OH 45404 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Dayton, OH 45404: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Case Manager working with Adults Hope Housing

Good News Rescue Mission

<p><b>Position Title: </b>CCC Case Manager</p><p><b>Ministry Department: </b>Coordinated Community Care</p><p><b>Reports To: </b>Coordinated Community Care Manager</p><p><b>FSLA Status: </b>Hourly, Non-Exempt</p><p><b>Status: </b>Part Time; $20-21 per hour</p><p><b>Description:</b> The CCC Case Manager is a key member of the Coordinated Community Care team, responsible for facilitating enrollment into Enhance Care Management (ECM) and Community Support programs. This role ensures compliance with all quality performance indicators, accurate billing information, and proper documentation in adherence to HIPAA and Title 42 standards. The specialist collaborates with other departments and engages clients using a trauma-informed approach, including direct outreach to underserved communities.</p><p><b>Responsibilities:</b></p><p>1. Client Intake and Enrollment</p><p>o Conduct client intake interviews to determine eligibility for ECM and Community Support services.</p><p>o Assist clients in completing necessary paperwork accurately and comprehensively.</p><p>o Provide education to clients regarding program benefits and processes.</p><p>2. Documentation and Compliance</p><p>o Ensure compliance with HIPAA and Title 42 confidentiality and security standards.</p><p>o Maintain accurate and up-to-date records of client interactions and program enrollments.</p><p>o Submit Treatment Authorization Requests (TARs) and sure correct billing processes are followed.</p><p>3. Performance Monitoring</p><p>o Track and report on quality performance indicators (KPIs).</p><p>o Monitor client outcomes and program effectiveness, suggesting improvements as needed.</p><p>4. Collaboration and Outreach</p><p>o Work collaboratively with other departments within the Good News Rescue Mission to support coordinated care.</p><p>o Participate in department meetings to align goals, strategies, and client outcomes.</p><p>o Engage in direct outreach efforts, including visiting homeless encampments, participating in street outreach, and connecting with underserved populations.</p><p>5. Client Engagement</p><p>o Build trust and rapport with clients using trauma-informed care principles.</p><p>o Act as a liaison between clients and community resources to address barriers to care and services.</p><p>6. Additional Job Duties and Responsibilities</p><p>o Participate in HMIS data entry related to client intakes, assessments, housing status, services, and outcomes in accordance with Continuum of Care and funder requirements.</p><p>o Conduct client intakes, assessments, and housing screenings in office, field, and community-based settings.</p><p>o Provide housing navigation services, including assisting clients with housing applications, documentation, eligibility verification, and follow-up with landlords, property managers, and housing providers.</p><p>o Support clients in identifying appropriate housing options, including emergency shelter, transitional housing, permanent supportive housing, and other community-based housing resources.</p><p>o Assist clients with obtaining required documentation for housing placement, including identification requests with applicable.</p><p>o Track housing referrals, placements, and outcomes in HMIS and other required reporting systems.</p><p>o Attend Continuum of Care (CoC) meetings as assigned and represent Good News Rescue Mission in a professional and respectful manner.</p><p>o Take detailed notes and provide follow-up communication when attending meetings in the absence of the Cal-AIM Manager or Director of Programs.</p><p>o Conduct intensive outreach activities in both rural and urban environments, including frequent visits to encampments and non-traditional service locations to engage unsheltered individuals and assess housing needs.</p><p>o Coordinate with other organizations and service providers to visit clients at their sites and support continuity of care and housing stability.</p><p>o Collaborate with law enforcement, hospital social work teams, nurses, physicians, EMS, and fire personnel to support client safety, crisis response, and care coordination.</p><p>o Respond appropriately to high-stress situations, including encounters with individuals experiencing overdoses, psychiatric crises, or medical emergencies.</p><p>7. Performs other related duties as assigned.</p><p><b>Minimum Job Requirements:</b></p><p>&middot; High school diploma or equivalent required</p><p>&middot; An associate&rsquo;s degree in Social Work, Human Services, or a related field.</p><p>&middot; A minimum of years&rsquo; experience in community services, case management, or a related role.</p><p>&middot; Familiarity with billing processes and regulatory standards (e.g., HIPAA, Title 42).</p><p><b>Knowledge, Skills, and Abilities Required:</b></p><p>&middot; Strong organizational and time-management skills.</p><p>&middot; Excellent written and verbal communication skills.</p><p>&middot; Proficient in Microsoft Office and client management software.</p><p>&middot; Ability to work effectively with diverse populations in challenging environments.</p><p>&middot; Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.</p><p>&middot; Team Player focused on the overall success of the organization.</p><p>&middot; Ability to foster a cooperative work environment.</p><p><b>Work Environment:</b><br/>This position requires extensive field-based work and outreach activities. Employees should expect to work outdoors in all types of weather and environmental conditions, including rural, urban, and encampment settings.</p><p>The role regularly involves direct engagement with individuals experiencing serious mental health conditions, substance use disorders, and housing instability. Employees may interact with individuals who are unpredictable or under the influence of narcotics, controlled substances, or alcohol.</p><p>Work conditions may include exposure to high-stress, emotionally charged, and potentially unsafe situations, including witnessing overdoses or behavioral health crises. Strong situational awareness, de-escalation skills, adherence to safety protocols, and professional boundaries are essential.</p><p>This role also requires frequent collaboration with community partners, housing providers, healthcare systems, and emergency response personnel. Employees are expected to represent Good News Rescue Mision in a professional manner at all times while maintaining flexibility, clear communication, and documentation standard.</p><p><b>Physical Demands:</b><br/>This position requires extensive field-based work and outreach activities. Employees should expect to work outdoors in all types of weather and environmental conditions, including rural, urban, and encampment settings.</p><p>The role regularly involves direct engagement with individuals experiencing serious mental health conditions, substance use disorders, and housing instability. Employees may interact with individuals who are unpredictable or under the influence of narcotics, controlled substances, or alcohol.</p><p>Work conditions may include exposure to high-stress, emotionally charged, and potentially unsafe situations, including witnessing overdoses or behavioral health crises. Strong situational awareness, de-escalation skills, adherence to safety protocols, and professional boundaries are essential.</p><p>This role also requires frequent collaboration with community partners, housing providers, healthcare systems, and emergency response personnel. Employees are expected to represent Good News Rescue Mission in a professional manner at all times while maintaining flexibility, clear communication, and documentation standard.</p><p><b>Pre-Employment Screening</b></p><p>&middot; Drug test</p><p>&middot; Clean DMV record</p><p>&middot; Must be insurable through GNRM&rsquo;s auto insurance provider.</p><p>Pay: $18.00 - $21.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: In person</p>

Coordinated Community Care Case Manager

Eventus WholeHealth

<div><div><b>Clinician Support Specialist</b></div><br>
<div></div>
<div></div>
<div><b>Position Summary:</b></div>
<div>Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.</div>
<div></div>
<div>The Clinician Support Specialist is responsible for enhancing the performance of the clinical care team through supporting and facilitating clinical services with their assigned providers. The Clinician Support Specialist is required to work in the field with the assigned provider as directed by Lead Clinician Support Specialist or Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home.</div>
<div></div>
<div><div>Hours: Mon-Fri - 8-hour dayshift</div>
<div>Fuel Card to assist with commutes</div>
</div>
<div></div><div><b>Provider Support</b></div>
<ul><li>Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day</li>
<li>Ensure that each patient is seen as medically necessary per clinical protocol.</li>
<li>Serve as a &ldquo;buffer&rdquo; between provider and families/staff to facilitate proper patient management.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>If scheduling is assigned: Scheduling rosters should be updated daily to ensure accuracy and schedules sent timely.</li>
<li>Assist with any day-of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges</li>
<li>Prepare clinical documentation for assigned providers each day</li>
<li>Complete basic opening of encounter note as per discipline protocol</li>
<li>Perform medication reconciliation on all scheduled patients each encounter</li>
<li>Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider</li>
<li>Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines</li>
<li>Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day</li>
<li>Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits</li>
</ul>
<div></div><div><b>Facility Support</b></div>
<ul><li>When scheduling is an expectation for your role:
<ul><li>Share patient schedules with key facility staff as needed.</li>
</ul></li><li>Assist with any triage needs as directed by assigned provider (whether they are in or out of the building that day)</li>
<li>Assist with triage documentation as needed.</li>
<li>Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
</li><li>Assist with consents for any services needed.</li>
<li>Attend stand up meetings to report any needed information from the facility to Eventus providers and vice versa if allowed by facility.</li>
<li>Assist with discharge planning of clinical services as needed.</li>
<li>Ensuring check in and out each day with facility staff regarding patients seen, status, etc.</li>
</ul>
<div></div><div><b>Patient Support</b></div>
<ul><li>Maintain patient confidentiality at all times.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>Check all forms of communication several times daily to ensure patient needs are met.</li>
<li>Inform patient and family of recent visits, new orders and defer to provider when needed</li>
<li>Communicate transitions of care to CCM team to enhance patient care and education.</li>
</ul><div>Additional Duties and Responsibilities</div>
<div><ul><li>Clinician Support Specialists are expected to be knowledgeable and adhere to Eventus WholeHealth standards, policies and procedures and outlined in employee handbook including HIPAA rules and regulations.</li>
<li>Clinician Support Specialists should adhere to the Eventus WholeHealth dress code policy i.e. clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear and name badge.</li>
<li>When duties are completed ahead of scheduled workday, report to your Lead Clinician Support Specialist for any additional assignments.</li>
<li>Clinician Support Specialists should seek further training if uncertain how to proceed with any assignment.</li>
</ul>
</div><div></div><div><b>Qualifications/Education:</b></div>
<div>High School Diploma or equivalency</div>
<div>Must have a valid driver's license and reliable transportation</div>
<div>Expected to travel up to 1 hour from home address</div>
<div>Certified Clinician Support Specialist degree a plus</div>
<div>Typing speed of 45wpm or greater</div>
<div>Medical Scribing experience preferred</div><br>
<div></div>
<div></div>
<div><b>WHAT WE OFFER</b></div>
<div>Our full-time positions offer provide:</div>
<div>A chance to be part of a growing and emerging culture</div>
<div>Fuel card to assist with commutes</div>
<div>Paid time off benefits</div>
<div>Holidays</div>
<div>Health benefits (medical, dental vision)</div>
<div>Short &amp; Long-term disability options</div>
<div>Employer Contribution to 401k Retirement</div>
<div><br>
About Eventus WholeHealth:<br>
Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.</div></div>

Clinician Support Specialist

<div><div><b>Clinician Support Specialist</b></div><br>
<div></div>
<div></div>
<div><b>Position Summary:</b></div>
<div>Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.</div>
<div></div>
<div>The Clinician Support Specialist is responsible for enhancing the performance of the clinical care team through supporting and facilitating clinical services with their assigned providers. The Clinician Support Specialist is required to work in the field with the assigned provider as directed by Lead Clinician Support Specialist or Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home.</div>
<div></div>
<div>Hours: Mon-Fri - 8-hour dayshift</div>
<div>Fuel Card to assist with commutes</div>
<div></div>
<div><b>Provider Support</b></div>
<ul><li>Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day</li>
<li>Ensure that each patient is seen as medically necessary per clinical protocol.</li>
<li>Serve as a &ldquo;buffer&rdquo; between provider and families/staff to facilitate proper patient management.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>If scheduling is assigned: Scheduling rosters should be updated daily to ensure accuracy and schedules sent timely.</li>
<li>Assist with any day-of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges</li>
<li>Prepare clinical documentation for assigned providers each day</li>
<li>Complete basic opening of encounter note as per discipline protocol</li>
<li>Perform medication reconciliation on all scheduled patients each encounter</li>
<li>Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider</li>
<li>Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines</li>
<li>Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day</li>
<li>Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits</li>
</ul>
<div></div><div><b>Facility Support</b></div>
<ul><li>When scheduling is an expectation for your role:
<ul><li>Share patient schedules with key facility staff as needed.</li>
</ul></li><li>Assist with any triage needs as directed by assigned provider (whether they are in or out of the building that day)</li>
<li>Assist with triage documentation as needed.</li>
<li>Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
</li><li>Assist with consents for any services needed.</li>
<li>Attend stand up meetings to report any needed information from the facility to Eventus providers and vice versa if allowed by facility.</li>
<li>Assist with discharge planning of clinical services as needed.</li>
<li>Ensuring check in and out each day with facility staff regarding patients seen, status, etc.</li>
</ul>
<div></div><div><b>Patient Support</b></div>
<ul><li>Maintain patient confidentiality at all times.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>Check all forms of communication several times daily to ensure patient needs are met.</li>
<li>Inform patient and family of recent visits, new orders and defer to provider when needed</li>
<li>Communicate transitions of care to CCM team to enhance patient care and education.</li>
</ul><div>Additional Duties and Responsibilities</div>
<div><ul><li>Clinician Support Specialists are expected to be knowledgeable and adhere to Eventus WholeHealth standards, policies and procedures and outlined in employee handbook including HIPAA rules and regulations.</li>
<li>Clinician Support Specialists should adhere to the Eventus WholeHealth dress code policy i.e. clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear and name badge.</li>
<li>When duties are completed ahead of scheduled workday, report to your Lead Clinician Support Specialist for any additional assignments.</li>
<li>Clinician Support Specialists should seek further training if uncertain how to proceed with any assignment.</li>
</ul>
</div><div></div><div><b>Qualifications/Education:</b></div>
<div>High School Diploma or equivalency</div>
<div>Must have a valid driver's license and reliable transportation</div>
<div>Expected to travel up to 1 hour from home address</div>
<div>Certified Clinician Support Specialist degree a plus</div>
<div>Typing speed of 45wpm or greater</div>
<div>Medical Scribing experience preferred</div><br>
<div></div>
<div></div>
<div><b>WHAT WE OFFER</b></div>
<div>Our full-time positions offer provide:</div>
<div>A chance to be part of a growing and emerging culture</div>
<div>Fuel card to assist with commutes</div>
<div>Paid time off benefits</div>
<div>Holidays</div>
<div>Health benefits (medical, dental vision)</div>
<div>Short &amp; Long-term disability options</div>
<div>Employer Contribution to 401k Retirement</div>
<div><br>
About Eventus WholeHealth:<br>
Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.</div></div>

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10000 community support specialist jobs Near Me

Crisis Response Specialist

HOST Peer Support Specialist

Case Manager working with Adults Hope Housing

Coordinated Community Care Case Manager

Clinician Support Specialist

Clinician Support Specialist

Clinician Support Specialist