complaint adjuster

Smart AutoCare

<div>
 
 Job Title: Claims Adjuster - Powertrain
 
 
 
 
 Department:
 
 Claims Administration
 
 
 
 Pay Grade
 
 
 
 $25-$28/hour
 
 
 
 Overtime Eligibility
 
 
 
 Non-Exempt
 
 
 
 Date
 
 
 
 November, 2025
 
 
 
 Job Summary
 
 
 
 The Claims Adjuster - Powertrain plays a critical role in claims. This is a full-time, in-office position based in
 
 Richardson, TX
 
 or
 
 Jacksonville, FL
 
 . As a Claims Adjuster in our Claims Administration Department, you will be part of a special team that plays a critical role in our claims process. In this role you will work with customers, vehicle inspectors and repair facilities to determine the cause of failure.
 
 
 
 Minimum Qualifications
 
 
 
 
 Education
 
 
 
 High School diploma or equivalency
 
 
 
 Experience
 
 
 
 1 to 2 years of Claims processing experience
 
 
 Minimum 3 years of hands-on automotive repair and diagnosis experience.
 
 
 
 Licensure, Certification, and/or Registration
 
 
 
 Current or previous ASE Certification preferred.
 
 
 
 Supervision Exercised
 
 
 
 ☐ Direct ☒ Indirect ☐ N/A
 
 
 
 Typical Positions Supervised
 
 
 
 N/A
 
 
 
 Primary Job Functions
 
 
 
 <ul>
 <li>
 Verify information set-up on claims, to determine if the customer's complaint, the diagnosis, the failed parts are documented and justified the approved repair.
 </li>
 <li>
 Verify repair costs are performed within industry standards.
 </li>
 <li>
 Verify repair information to determine if coverage was within the limits of the service contract.
 </li>
 <li>
 Interface with customers, agents, dealers to complete all investigations of claims.
 </li>
 <li>
 Complete a fair settlement of the claim.
 </li>
 <li>
 Contribute to team effort by accomplishing related results as needed.
 </li>
 <li>
 Verify claims are processed following the policy and procedure established by Smart Autocare
 
 
 </li>
 </ul>
 
 Periodic Job Functions
 
 
 
 <ul>
 <li>
 Participate in any projects, reports, documentation, tasks or objectives assigned
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies Required
 
 
 
 <ul>
 <li>
 Spanish fluency/Bilingual a plus
 </li>
 <li>
 Parts and Labor Guide familiarity
 </li>
 <li>
 Intermediate knowledge of Windows-based computer programs
 </li>
 <li>
 Exceptional written and verbal communication skills
 </li>
 <li>
 Ability to read, analyze and interpret general business correspondence or technical procedures
 </li>
 <li>
 Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
 </li>
 </ul>
</div>

Claims Adjuster - Powertrain

National General Insurance

<div>National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers&rsquo; evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
*** We&rsquo;re seeking experienced Auto Adjusters to join our growing team. In this role, you&rsquo;ll investigate automobile claims by reviewing police reports, gathering witness statements, verifying coverage, and determining liability. The ideal candidate is detail-oriented, analytical, and committed to helping customers navigate challenging situations with confidence and care. ***<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome</li><li>Recognizes and identifies body parts of a vehicle and understanding of other potential property damage</li><li>Identifies customer needs and works to meet those needs using appropriate customer service skills</li><li>Determines subrogation or fraud potential and how to handle</li><li>Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department</li><li>Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority</li></ul>
#LI-LS2 
Skills
Auto Insurance Claims, Automobile Accidents, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Service, Detail-Oriented, Insurance Claims Investigations, Insurance Policies, Investigative Skills, Multitasking 
Compensation<div>
Base compensation offered for this role is: 
Adjuster Analyst II: $47,500.00 &ndash; $61,600.00 
Adjuster Analyst III: $50,000.00 &ndash; $65,300.00 
Adjuster Cons I: $53,500.00 &ndash; $77,800.00 
Adjuster Cons II: $56,000.00 &ndash; $82,500.00 
Adjuster Sr. Cons I: $68,500.00 &ndash; $104,100.00 
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.</div>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A&ndash; (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies &amp; Partners
Direct General Auto &amp; Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer &ndash; Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.</div>

Auto Telephone Claims Adjuster - National General

DAVIES

<div><h3 class="jobSectionHeader">Description</h3><div> 
Our Story</div><div>
Imagine being part of a team that&rsquo;s not just shaping the future but actively driving it. At Davies North America, we&rsquo;re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.</div><div>
 
We're on the lookout for a Bodily Injury Adjuster to join our growing team! As a Bodily Injury Adjuster, you will adjust third party General Liability, Auto Liability, Errors and Omissions, and Law Enforcement claims in which a claim exists for bodily injury, personal injury or wrongdoing. This role is a full-time, home-based position that may require travel at times to claims meetings at client locations, seminars for obtaining CEU credits, and scene investigations or inspections.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Perform all duties as outlined in the Property Damage Adjuster Job Description</li>
<li>Daily review of workflow and claim system reminders with follow up and significant progress towards completion of any task set as a reminder, or received in workflow within 72 hours</li>
<li>Review of new claims assignments within 24 hours of assignment/Completion of the Plan of Action</li>
<li>Contact with the insured/claimant within 24 hours of assignment</li>
<li>Assign appraisers or coordinate the receipt of estimates of damage according to client guidelines or approval</li>
<li>Determine if estimates or appraisals are appropriate based upon reported damages and other evidence</li>
<li>Gather evidence of damages</li>
<li>Interview or obtain recorded statements from the claimant, the Insured and any witnesses</li>
<li>Request payment authorization according to client guidelines and Davies Claims North America policy and procedures</li>
<li>Follow client guidelines for any claim denial</li>
<li>Obtain internal investigation reports from the insured (client) when permitted by the client</li>
<li>Professional and timely communication with the client</li>
<li>Determine degree of attorney involvement, if any</li>
<li>Always act with the utmost good faith in handling of the claim from beginning to closure</li>
<li>Set reminders within the claim system for necessary follow up in an appropriate time frame</li>
<li>Accurately record any communication, or activity relevant to the claim; in the claim system notes</li>
<li>Follow procedures to image documents sent to you that are relevant to the claim file (including e-mail)</li>
<li>Meet the requirements of Continuing Education as required for licensure as an adjuster</li>
<li>Maintain a 95% claim closure ratio</li>
<li>Report to the Excess carrier on any claim that meets the requirements to do so (including status reports)</li>
<li>Immediately notify your supervisor and the client of any Summons and Complaint received, identify assigned defense counsel, communicate and cooperate with defense counsel</li>
<li>Obtain status reports from defense counsel at 90-day intervals</li>
<li>Read and Understand the Excess Carrier Insurance Policy</li>
<li>Run ISO ClaimSearch on injured claimants</li>
<li>Determine the injury status of all persons involved in a crash investigation</li>
<li>Interact with insurance adjusters from other companies to obtain information needed to process your claim</li>
<li>Respond to Reservation of Rights letters from Excess Carrier if necessary</li>
<li>Develop working knowledge of No Fault/PIP law</li>
<li>Enter necessary information into the claim system to ensure mandatory reporting to Medicare</li>
<li>Follow Davies Claims North America guidelines when settling claims involving a Medicare recipient</li>
<li>Check for the claimant&rsquo;s compliance with F.S. 768.28 Sovereign Immunity</li>
<li>Recommend/assign field adjuster as necessary</li>
<li>Review field adjuster reports for thoroughness and accuracy.</li></ul><div> 
</div> 
<h3 class="jobSectionHeader">Skills, knowledge &amp; expertise</h3> 
<ul>
<li>
College degree or equivalent experience</li>
<li>Possession of Adjuster license</li>
<li>Maintain CEU credits for Adjuster license</li>
<li>Excellent knowledge of Tort Law, bad faith procedures and case law, as well as principles of liability and medical terminology</li>
<li>Previous experience with settling bodily injury claims</li>
<li>Proficiency with Microsoft Office Suite</li>
<li>Proactive, independent, dependable, and takes initiative with consistent follow through</li>
<li>Superb written and verbal communication skills conducted in a timely manner with diverse audiences</li>
<li>Superior time management skills with capability of working with and meeting deadlines</li>
<li>Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced work environment</li>
<li>High level attention to detail with ability to utilize decision making and problem-solving skills</li>
<li>Capable of working collaboratively and independently with minimal supervision</li>
<li>Exhibit discretion with sensitive and confidential information</li></ul><div></div><h3 class="jobSectionHeader"> 
Equal Employment Opportunity &amp; Legal Notices</h3><div> 
Benefits</div><div>
At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:</div><ul>
<li>Medical, dental, and vision plans to support your health and that of your family</li>
<li>A 401(k) plan with employer matching</li>
<li>Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees</li>
<li>Paid holidays</li>
<li>Life insurance and short‑term and long‑term disability coverage</li>
</ul><div>Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee&rsquo;s primary work location. 
</div><div>Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. 
</div><div>Diversity and Inclusion</div><div>
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard. 
 
Compensation Transparency:
 
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
 
 
Background Check &amp; Fair Chance Compliance
</div><div>Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements. 
 
Massachusetts Notice 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div><div>
 
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com</div> 
<h3 class="jobSectionHeader">
About Davies</h3><div>
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. 
 
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation &amp; risk, customer experience, human capital, digital transformation &amp; change management. 
 
Our global team of more than 8,000 professionals operate across ten countries, including the UK &amp; the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research &amp; development, innovation &amp; automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.</div></div>

P&C Bodily Injury Adjuster (DCNA)

<div>National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers&rsquo; evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
We are seeking a Bodily Injury Extended Handler Adjuster to join our growing team. The ideal candidate will have a 2+ years of experience handling attorney-represented bodily injury claims. This role manages claims across the Northeastern states, with exposure ranging from soft tissue injuries to fracture claims. Litigation experience is not required. Experience with Colossus is preferred. Candidates located within Eastern Time Zone states are encouraged to apply.
<h3 class="jobSectionHeader">Key Responsibilities</h3><ul><li>Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department</li><li>Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority</li><li>For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims</li><li>Recognizes and identifies body parts of a vehicle and understanding other potential property damage</li><li>Identifies customer needs and works to meet those needs using appropriate customer service skills</li><li>Determines subrogation or fraud potential and how to handle</li><li>Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)</li></ul><h3 class="jobSectionHeader">
Supervisory Responsibilities</h3><ul><li>This job does not have supervisory duties.</li></ul>
#LI-KR1 
Skills
Auto Insurance Claims, Automobile Accidents, Bodily Injury Claims, Case Management, Casualty Insurance, Claims Administration, Claims Resolution, Claims Review, Complex Claims, Customer Service, De-Escalation, Fractures, Insurance Claims Investigations, Litigation, Multitasking, Negotiation, Personal Injury Claims, Soft Tissue, Soft Tissue Injuries 
Compensation
Base compensation offered for this role is:
BI Adjuster Cons I: $50,000 - $86,400
BI Adjuster Cons II: $56,000 - $93,250
BI Adjuster Sr Cons I: $68,500 -$117,700
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A&ndash; (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies &amp; Partners
Direct General Auto &amp; Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer &ndash; Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.</div>

Bodily Injury Adjuster I, II or Sr. - National General

<div>National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers&rsquo; evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
We are seeking detail‑oriented professionals to join our team as PIP Claims Adjuster Associates, supporting our claims in the state of Florida. This role offers the opportunity to build technical expertise while contributing to a high‑performing, results‑driven claims organization.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome</li><li>Recognizes and identifies body parts of a vehicle and understanding of other potential property damage</li><li>Identifies customer needs and works to meet those needs using appropriate customer service skills</li><li>Determines subrogation or fraud potential and how to handle</li><li>Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department</li><li>Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority</li></ul><h3 class="jobSectionHeader">
#LI-LS2</h3> 
Skills
Case Management, Claims Administration, Claims Resolution, Claims Review, Collaboration, Communication, Insurance Claims Investigations, Medical Claims, Teamwork, Time Management 
Compensation
Base compensation offered for this role is:
Adjuster Cons I: $53,500.00 &ndash; $86,400.00
Adjuster Cons II: $56,000.00 - $93,250.00
Adjuster Sr. Cons. I: $68,500.00 - $117,700.00
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A&ndash; (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies &amp; Partners
Direct General Auto &amp; Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer &ndash; Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.</div>

Claims PIP Associate - National General

<div>National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers&rsquo; evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Investigative Specialist will work through interesting and unique claims files to verify the validity of the claims. They will also be responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
 
 
This position supports our West Coast claims team. The ideal candidate will be located in the Pacific Time Zone; however, candidates outside the Pacific Time Zone may be considered if they are able to work Pacific Time Zone hours.
Every claim presents a new challenge. 
This role is ideal for someone who enjoys problem-solving, analyzing information, and making confident decisions while supporting customers and internal partners.
Key Responsibilities:<ul><li>Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority</li><li>Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.</li><li>Determines subrogation or fraud potential and how to handle.</li><li>Identifies customer needs and works to meet those needs using appropriate customer service skills.</li><li>Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.</li><li>For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.</li></ul><div><div><div><h3 class="jobSectionHeader">
Skills You&rsquo;ll Use in This Role</h3>
Comfort working through claim details and determining next steps 
Ability to analyze information and exercise sound judgment 
Strong communication with customers and internal partners 
Organization and follow-through when managing multiple claims 
Interest in learning and applying insurance policies 
Willingness to obtain and maintain adjuster licenses, as needed
#LI - MM1</div></div></div> 
Skills
Analytical Thinking, Auto Insurance Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Centricity, Insurance Claims Investigations, Learning Agility, Oral Communications, Results-Oriented, Service Oriented, Time Management, Written Communication 
Compensation
Base compensation offered for this role is:
Adjuster Analyst III: $50,000.00 - $65,300.00
Adjuster Cons I: $50,000.00 - $74,120.00
Adjuster Cons II: $56,000.00 - $82,500.00
Adjuster Sr Cons I: $68,500.00 - $104,100.00
Compensation is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A&ndash; (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies &amp; Partners
Direct General Auto &amp; Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer &ndash; Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.</div>

Claims Investigative Specialist - National General

<div>National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers&rsquo; evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors junior employees.
We are seeking a Bodily Injury Adjuster with at least two years of experience handling attorney-represented claims. The ideal candidate brings a positive, team-oriented attitude. Experience managing fracture-related injuries is preferred but not required. Litigation experience is not necessary. Candidates located in NC, SC, or VA are encouraged to apply, as the role focuses on claims within these regions.
<h3 class="jobSectionHeader">Key Responsibilities</h3><ul><li>Determines subrogation or fraud potential and how to handle for complex cases</li><li>Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department</li><li>Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority</li><li>For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims</li><li>Recognizes and identifies body parts of a vehicle and understanding other potential property damage</li><li>Identifies customer needs and works to meet those needs using appropriate customer service skills</li></ul><h3 class="jobSectionHeader">
Supervisory Responsibilities</h3><ul><li>This job does not have supervisory duties.</li></ul>
#LI-KR1 
Skills
Auto Insurance Claims, Automobile Accidents, Bodily Injury Claims, Customer Service, Fractures, Insurance Claims, Multitasking, Negotiation, Personal Injury Claims 
Compensation
Base compensation offered for this role is:<div><div><div><div><div><div><div><div><div>
Adjuster Cons II: $56,000 - $82,500
Adjuster Sr Cons I: $68,500 - $104,100
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.</div></div></div></div></div></div></div></div></div>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A&ndash; (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies &amp; Partners
Direct General Auto &amp; Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer &ndash; Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.</div>

Bodily Injury Adjuster II or Sr. - National General

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