complex case manager

The Cigna Group

The RN Case Manager plays a critical role in delivering Cigna’swhole‑person health strategy by serving as a trusted advocate and clinical partner for customers, families, and caregivers. This role focuses on care coordination, customer engagement, and health navigation to improve outcomes and deliver exceptional customer experience.
 
The Case Manager demonstrates Cigna’sCare Solutions cultural beliefs, acting with accountability, collaboration, compassion, and innovation in support of both customer needs and business objectives.
 
How You’ll Make an Impact
 
<ul>
<li>Partner with customers to assess needs, develop individualized care plans, and document interventions and outcomes in Cigna medical management systems.</li>
<li>Collaborate with customers and providers to establish goals, interventions, and evidence‑based plans of care.</li>
<li>Apply motivational interviewing, behavior change strategies, and shared decision‑making to drive engagement and improved health outcomes.</li>
<li>Empower customers to effectively navigate the healthcare system and communicate with providers.</li>
<li>Coordinate care across customers, caregivers, providers, and internal partners via phone and digital channels (email, text, chat).</li>
<li>Collaborate with interdisciplinary teams—including pharmacists, nutritionists, behavioral clinicians, Medical Directors, and Medical Management programs—to support whole‑person health.</li>
<li>Track, analyze, and document daily activity, volume, and outcomes to support performance and quality goals.</li>
<li>Follow established policies, procedures, and Case Management performance measures.</li>
<li>Efficiently navigate multiple systems and applications in a fast‑paced, customer‑focused environment.</li>
<li>Complete required training and maintain clinical knowledge, licensure, and certifications.</li>
</ul>
Required Qualifications
 
<ul>
<li>Active, unrestricted Registered Nurse (RN) license in a U.S. state or territory.</li>
<li>Minimum of two (2) years of full‑time direct patient care experience as an RN.</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Specialty case management experience, with Complex experience preferred for specialty roles.</li>
<li>Ability to obtain a URAC‑recognized Case Management certification within four (4) years of hire.</li>
<li>Strong clinical judgment with the ability to assess risk, prioritize care, and act decisively.</li>
<li>Excellent verbal and written communication skills across phone and digital platforms.</li>
<li>Proficiency in Microsoft Word, Excel, Outlook, and online research tools.</li>
<li>Demonstrated ability to resolve conflict, collaborate across teams, and interact with diverse populations.</li>
<li>Strong organizational skills, adaptability, and comfort managing multiple complex cases simultaneously.</li>
</ul>
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
 
For this position, we anticipate offering an annual salary of 77,500 - 129,100 USD / yearly, depending on relevant factors, including experience and geographic location.
 
This role is also anticipated to be eligible to participate in an annual bonus plan.
 
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs,click here.
 
About Evernorth Health Services
 
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
 
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
 
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
 
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
 
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

RN - Complex Nurse Case Manager - Remote

CARDINAL RECOVERY

<div>We are seeking a reliable and organized Driver / Case Manager to support client transportation needs and assist with case management services. This role is ideal for someone who is dependable, detail-oriented, and interested in becoming a Certified Case Manager.
Qualifications<ul><li>Valid Ohio driver&rsquo;s license</li><li>Active auto insurance</li><li>Routing and navigation experience required</li><li>Clean driving record preferred</li><li>Ability to document services accurately</li><li>Willingness to become a Certified Case Manager</li><li>Ability to work mornings, evenings, weekends, and holidays</li></ul>
Responsibilities<ul><li>Safely transport clients to and from appointments, programs, and services</li><li>Plan and follow efficient driving routes</li><li>Document transportation and case management services accurately</li><li>Assist with case management tasks as assigned</li><li>Maintain professionalism and confidentiality at all times</li></ul>
Schedule<ul><li>Part-time availability required</li><li>Flexible scheduling, including mornings, evenings, weekends, and holidays</li></ul></div>

Driver / Case Manager

AmTrust Financial

<div>Overview:
<div>
AmTrust Financial Services, a fast growing commercial insurance company, has a need for a Complex Care Case Manager, RN for Workers Compensation managed care team.</div><div></div><div> 
PRIMARY PURPOSE: The complex care case manager will provide comprehensive and quality telephonic case management for our injured employees with complex diagnoses and often catastrophic injuries. Our nurses will be responsible for proactively applying clinical expertise ensuring our injured employees receive medically appropriate healthcare to achieve a safe return to work or best optimal level of function through engagement with the injured employee, provider and employer. Our nurses will be empathetic informative medical resources for our injured employees, and they will partner with our adjusters to develop a personalized holistic approach for each claim. These responsibilities may include utilization review, pharmacy oversight and care coordination</div>
Responsibilities:
<ul><li>Uses clinical/nursing expertise to determine whether all aspects of a patient&rsquo;s care, at every level, are medically necessary and appropriately delivered.</li><li>
Improve the quality of life with the overall goal of return to pre-injury status. Assist the injured employee and family to secure optimal care and achieve full recovery.</li><li>
Perform Utilization Review activities prospectively, concurrently or retrospectively in accordance with the appropriate jurisdictional guidelines.</li><li>
Coordination of medically appropriate care where multiple services may be needed such as discharge planning for hospitalizations, pain and symptom management, home health, provider home visits, home based palliative care or assistance with daily living activities.</li><li>
Responsible for accurate comprehensive documentation of case management activities in case management system. This includes documenting medical and disability case management strategies for claim resolution, based on clinical expertise. Adheres to confidentiality policy. Includes written correspondence as needed to prescribing physician(s) and refers to physician advisor as necessary</li><li>
Uses clinical/nursing skills to help coordinate the individual&rsquo;s treatment program while maximizing quality and cost-effectiveness of care including direction of care to preferred provider networks where applicable.</li><li>
Establishes effective return to work plans with employer, injured employee, provider and other parties as needed. Addresses need for job description and appropriately discusses with employer, injured employee and/or provider. Works with employers on modifications to job duties based on medical limitations and the employee&rsquo;s functional assessment.</li><li>
Responsible for helping to ensure injured employees receive appropriate level and intensity of care through use of medical and disability duration guidelines, directly related to the compensable injury and/or assist adjusters in managing medical treatment to drive resolution.</li><li>
Communicates effectively both verbal and written with medical professionals, claims adjuster, client, vendor, supervisor and other parties as needed to negotiate, coordinate appropriate medical care and effective return to work plans utilizing critical thinking skills, clinical expertise and other resources needed to achieve an optimal case outcome.</li><li>
Performs clinical assessment via information in medical/pharmacy reports and case files; assesses client's situation to include psychosocial needs, cultural implications and support systems in place</li><li>
Objectively and critically assesses all information related to the current treatment plan to identify barriers, clarify or determine realistic goals and objectives, and seek potential alternatives.</li><li>
Partners with the adjuster to develop medical resolution strategies to achieve maximal medical improvement or the appropriate outcome</li><li>
Evaluate and update treatment and return to work plans within established protocols throughout the life of the claim.</li><li>
Engage specialty resources as needed to achieve optimal resolution (behavioral health program, physician advisor, peer reviews, medical director).</li></ul><ul><li>
Partner with adjuster to provide input on medical treatment and recovery time to assist in evaluating appropriate claim reserves</li><li>
Maintains client's privacy and confidentiality; promotes client safety and advocacy; and adheres to ethical, legal, accreditation and regulatory standards.</li><li>
May assist in training/orientation of new staff as requested</li><li>
Other duties may be assigned.</li><li>
Supports the organization's quality program(s).</li></ul>
Qualifications:
<div>
Education &amp; Licensing:</div><div>
Active unrestricted RN license in a state or territory of the United States required.</div><div>
Bachelor's degree in nursing (BSN) from accredited college or university or equivalent work experience preferred.</div><div>
Certification in case management, rehabilitation nursing or a related specialty is highly preferred (CCM, COHN, CRRN, etc).</div><div>
Acquisition and maintenance of Insurance License(s) may be required to comply with state requirements.</div><div>
Preferred for license(s) to be obtained within three - six months of starting the job. Written and verbal fluency in Spanish and English preferred</div><div></div><div> 
Experience:</div><div>
Minimum Five (5) years of related experience required to include two (2) years of direct clinical care AND three (3) years of combination of either case management/managed care setting/discharge planning/utilization management required. 
Preferred previous clinical experience emergency room, critical care, home care or rehab experience.</div><div></div><div> 
Skills &amp; Knowledge: 
Knowledge of workers' compensation laws and regulations</div><div>
Knowledge of case management practice</div><div>
Knowledge of the nature and extent of injuries, periods of disability, and treatment needed</div><div>
Knowledge of URAC standards, ODG, Utilization review, state workers compensation guidelines</div><div>
Knowledge of pharmaceuticals to treat pain, pain management process, drug rehabilitation 
Knowledge of behavioral health 
Excellent oral and written communication, including presentation skills 
PC literate, including Microsoft Office products 
Leadership/management/motivational skills 
Analytic and interpretive skills 
Strong organizational skills 
Excellent interpersonal and negotiation skills 
Ability to work in a team environment 
Ability to meet or exceed Performance Competencies</div><div> 
 
WORK ENVIRONMENT</div><div>
When applicable and appropriate, consideration will be given to reasonable accommodations. 
 
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines 
Physical: Computer keyboarding 
Auditory/Visual: Hearing, vision and talking</div><div></div><div> 
The expected salary range for this role is $87,600.00-$97,000.00</div><div></div><div> 
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.</div><div></div><div> 
#LI-GH1</div><div>
#LI-Hybrid</div><div>
#AmTrust</div>
What We Offer:
<div>
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical &amp; Dental Plans, Life Insurance, including eligible spouses &amp; children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.</div><div></div><div> 
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.</div><div></div><div> 
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.</div></div>

Major Loss Case Manager

Amatus Health

<div>
 Join our team as a Case Manager for an Amatus Health Facility! TruHealing Centers needs a Case Manager to work alongside the clinical team and ensure life-skills improvement and long-term sobriety for patients with SUD and Mental Health Diagnoses.
 
 
 
 Case Manager Benefits:
 
 
 
 <ul>
 <li>
 Medical
 </li>
 <li>
 Dental
 </li>
 <li>
 Vision
 </li>
 <li>
 401(k) matching
 </li>
 <li>
 Paid time off
 
 
 
 </li>
 </ul>
 
 Case Manager requirements:
 
 
 
 <ul>
 <li>
 College degree from accredited university, or equivalent work experience preferred
 </li>
 <li>
 2+ years of experience working in the behavioral health field preferred
 </li>
 <li>
 CPRC certification preferred
 
 
 
 </li>
 </ul>
 
 Case Manager Expectations:
 
 
 
 Your job begins when a client is admitted to our facility.
 
 
 <ul>
 <li>
 Upon admission, conduct a case management interview with patient to determine if there is a need for FMLA, Short Term Disability Insurance and if there are any pending legal issues. Will also obtain ROI for referent, family, EAP and/or employer. Ensure patient has notified family of arrival.
 </li>
 <li>
 Produce all documentation needed for the patient's employer, schools, legal, etc. including, but limited to, FMLA, STD, LTD, Treatment Letters, etc.
 </li>
 <li>
 Meet with each patient once weekly, at a minimum, for case management appointments.
 </li>
 <li>
 Develop a strong, ongoing relationship with patients and their families. Maintain ongoing healthy communication with the patient's families.
 </li>
 <li>
 Develop effective aftercare plans for all patients. Ensure that all patients follow their establish aftercare plan. Work with the outreach team or company representative attached to the patient to determine an appropriate aftercare plan.
 </li>
 <li>
 Update and modify ALL the patient's discharge dates, which are determined by the Utilization Review, Clinical, and Medical team.
 </li>
 <li>
 Accurately share information in team meetings.
 </li>
 <li>
 Ensure medical records are sent to the facility where a patient is discharging to.
 </li>
 <li>
 Facilitate SUD and Mental Health groups that are assigned.
 </li>
 <li>
 Maintain a basic understanding of health insurance benefits, health insurance terms, and other payment methods that are used for our organization.
 </li>
 <li>
 Remind patients of the program rules and regulations as necessary and report infractions appropriately.
 </li>
 <li>
 Interact appropriately with patients, showing them respect while maintaining boundaries.
 </li>
 <li>
 Protect the privacy of all patient information in accordance with the organization's privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a health care provider.
 
 
 
 </li>
 </ul>
 
 At Amatus Health, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Amatus Health believes that diversity and inclusion among our team is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
 
</div>

SUD Case Manager

Celebrating Life Community Health Center

The Lead Care Manager plays a pivotal role in coordinating and managing the care of patients, ensuring they receive comprehensive and effective support services. The ideal candidate will have excellent organizational skills, strong interpersonal abilities, and a commitment to advocating for the well-being of clients.Essential Duties and Responsibilities&middot; Conduct comprehensive assessments of clients' needs, including medical, social, and psychosocial factors.&middot; Develop individualized care plans in collaboration with clients, healthcare providers, and other stakeholders.&middot; Coordinate and facilitate access to healthcare services, including medical appointments, diagnostic tests, and treatments.&middot; Advocate for clients and ensure they receive appropriate healthcare services and resources.&middot; Monitor clients' progress and evaluate the effectiveness of care plans, adjusting as needed.&middot; Provide education and support to clients and their families regarding health conditions, treatment options, and community resources.&middot; Collaborate with interdisciplinary teams, including physicians, nurses, social workers, and community agencies, to coordinate care and services.&middot; Maintain accurate and up-to-date documentation of client interactions, assessments, and care plans.&middot; Identify and address barriers to care, such as transportation issues, financial concerns, and language barriers.&middot; Participate in case conferences, team meetings, and continuing education activities to enhance knowledge and skills.&middot; Serve as the primary point for contact for ECM patients enrolled in the program.&middot; Work with prospective patients to explain the ECM program and provide information.&middot; Outreach to all patients to remain engaged in the ECM program, (e.g. schedule appointments, contact patients with missed appointments, maintain patient logs)&middot; Other duties as assigned.Qualifications, Education, and Training&middot; Bachelor's degree in social work, nursing, psychology, or a related field is preferred.&middot; Previous experience in case management, healthcare, or social services is highly desirable.&middot; Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients.&middot; Excellent organizational and time management abilities, with the capacity to prioritize tasks and manage multiple cases simultaneously.&middot; Knowledge of community resources and social service agencies, including Medicaid, Medicare, and other public assistance programs.&middot; Ability to work independently and collaboratively as part of a multidisciplinary team.&middot; Compassionate and empathetic attitude towards clients facing challenging circumstances.&middot; Certification in case management (e.g., Certified Case Manager) is a plus but not required.Skills, Knowledge, and Experience&middot; Demonstrated leadership and achievement in a complex healthcare delivery system&middot; Knowledgeable in quality infrastructure, including how to develop and implement decision tools, clinical protocols, guidelines, care management programs, and outcome measurement assessments&middot; Familiarity with electronic medical records&middot; Handles varying situations with tact and diplomacy; ability to mentor/develop direct staff and their teams&middot; A mission-driven individual with a belief in, and commitment to CLCHC&rsquo;s missionExperience working with community-based organizations a plus.Bilingual in Spanish/Russian a plus.Benefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In personPay: $26.00 - $27.50 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

ECM & Community Support Case Manager

Dynamic Workforce Solutions

<div>Job Title: Integrated Case Manager
Position Classification: Non-exempt
Office Location: Deep East Texas
Reports to: Shakia Roberts
Salary Range: $17.51 to $21.00/hr. 
Primary Objectives of Position: The Integrated Case Manager is to coordinate and deliver client-centered services and case management services that address the customer's comprehensive needs, helping them achieve self-sufficiency, stability, and successful outcomes. The Integrated Case Manager will assist with various Workforce Development programs to include WIOA, TANF, NCP, RESEA, SNAP E&amp;T. 
Essential Job Functions:
Participant Intake &amp; Assessment<ul><li>Conduct comprehensive assessments to identify participant skills, employment history, educational needs, and barriers to employment. Determine eligibility for WIOA and other Workforce programs according to federal and state guidelines. Evaluate readiness for employment, training or education services.</li></ul>
Individual Employment Plans<ul><li>Assist job seekers in creating and implementing individual employment plans tailored to their skills and career goals. This involves interviewing job seekers to assess their ongoing service needs and exploring a full range of employment opportunities and training options.</li></ul>
Employment &amp; Training Support<ul><li>Support participants in career exploration, job readiness, occupational training, and credential attainment. Coordinate Individual Training Accounts, work-based learning experiences, and supportive services. Provide career counseling and advisement, including referrals to jobs, placement in training or education programs, and retention services. This includes coaching job seekers on how to present themselves effectively to potential employers.</li></ul>
Documentation and Compliance<ul><li>Maintain accurate, timely, and compliant case documentation in WorkinTexas.com data systems for various programs. Ensure that case files meet or exceed programmatic requirements and maintain up-to-date records in accordance with relevant directives and policies.</li></ul>
Facilitation of Services<ul><li>Facilitate program orientations, schedule meetings with customers, and provide information about available jobs based don the customers' skills and interests.</li></ul>
Collaboration with Service Providers<ul><li>Develop and maintain contact with service providers to ensure job seekers receive the necessary support and resources throughout their employment journey. By fulfilling these duties, the Integrated Case Manger plays a crucial role in helping individuals navigate the workforce system and achieve sustainable employment.</li><li>Identify job seeker barriers and refer to appropriate resources (internal or external) to overcome barriers.</li><li>Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct job seekers to placement or education.</li><li>Ensure that case files meet or exceed programmatic requirement.</li><li>Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.</li></ul> 
Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. 
Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with travel to other locations, as required. 
Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity and critical thinking 
Qualifications: 
Education: Bachelor's degree or equivalent experience is required. Areas of specialization in Human Resources, Communications, Business, Psychology, or closely related field is preferred. Experience: Previous experience in workforce development and/or case management experience is preferred.
Skills/Abilities: Understand the recruitment, data entry, and customer requirements for all funding streams. Understand and follow program policy. Knowledge of employment recruiting practices. Ability to engage, understand, and respond to the needs of business accounts. Proficient with Microsoft Office. Excellent verbal and written communications skills are necessary. Ability to accurately document customer interactions through well-written case notes is a must. Experience with State Employment Database is preferred. Knowledge of business practices within specific industry is preferred. Must have the ability to work in a fast-paced and diverse environment. Strong familiarity with regulatory entities and their laws and guidance that apply to job posting and recruitment, individual training accounts, employed worker training, customized training, and on-the-job training. 
Benefits: Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance</div>

Integrated Case Manager

MESA COUNTY

<div>$25.99 - $29.42
_____________________________________________________________
Provides intensive, complex and professional level case management services to assigned clients in a criminal justice program; interviews clients; completes state mandated assessments; analyzes data from assessments and uses them to develop a performance based case plan; monitors client&rsquo;s progress; and prepares reports and documentation for case file, reports to referrals agencies and the courts. May also be assigned a specialized caseload, including sexually violent offenders, domestic violence offenders, or those in a residential drug treatment program. Each of these specialized areas require that state mandated standards of supervision be followed.
Conducts client orientation and provides program overview; administers assessment tools and evaluates results; reviews case documentation; develops supervision plans and summaries. Identifies client victims or potential victims and develops written directives and orders that protects the community.
 
 
Performs supervisory functions in absence of Criminal Justice Program Manager.
 
 
Assess clients in their ability to obtain and maintain employment. Makes referrals to vocational rehabilitation programs, mental health services, medical services and/or other necessary outside referral assistance. Monitors clients compliance with services and medication monitoring.
 
 
Facilitates both individual and group education and counseling programs. Identifies problems, explores problem-solving methods, performs crisis intervention and facilitates action plans with other agencies, often in emergency and crisis situations.
 
 
Monitors clients&rsquo; progress during outside activities in the community and documents findings. Investigates program violations and completes detailed reports.
 
 
Participates in clinical and administrative case staffings to evaluate offender treatment progress and needs. Makes critical written and verbal recommendations that aid in the clients progress or regression. Attends court hearings, responds to courts orders and motions and makes presentations to the Colorado State Parole Board.
 
 
Maintains case files, reports and documentation in compliance with Colorado Division of Criminal Justice and departmental policy.
 
 
Works closely and assists clients in financial planning; developing individual client short term and long term financial budgets after reviewing court orders for restitution and mandated child support payments.
 
 
Performs critical security functions to include: transporting clients to detention facilities, mental health stabilization facilities, processing and releasing clients from the facility, witnessing the taking of urinalysis samples, performing headcounts, conducting rounds, maintaining medication logs, performing client, searches.
 
 
Will perform home visits with program clients and their families, evaluating conditions of the homes and ensuring program regulations are followed. Performs visits with clients at their place of employment or other outside activities ensuring compliance. May respond to crisis or other emergencies in the field or coordinate such responses with law enforcement or human service agencies.
 
 
May interview clients in detention and prison facilities. Will research criminal histories, verify client
 
information, prepare written reports that detail critical recommendations to the courts, the district attorney, the probation department and defense attorney.
 
 
Will make regular use of a variety of criminal justice computer programs, including understanding operations of each, including the Department of Corrections, Court Systems and Case Management systems. Will interpret complex legal information and include such information in assessing court orders and risks to the community. Will use Global Positioning Systems for tracking purposes and monitor client compliance.
 
 
Oral and written communications must be clear and effective.
 
 
Performs other related duties as assigned.
 
Minimum Requirements:
 
MINIMUM QUALIFICATIONS REQUIRED:
 
 
Education and Experience:
 
 
Must be 21 years of age and successfully pass a background check, including fingerprinting.
 
 
Bachelor&rsquo;s degree in emphasis in criminal justice, social sciences, human resources or a related field.
 
 
OR
 
 
Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.
 
 
Licenses and Certifications: These may be attained after being hired
 
 
State of Colorado Standardized Offender Assessments-(R) Certification
 
 
CPR/First Aid Certification
 
 
CPAI (Crisis Intervention) Certification
 
 
Licenses and Certifications: These may be attained after being hired
 
 
State of Colorado Standardized Offender Assessments-(R) Certification
 
 
CPR/First Aid Certification
 
 
CPAI (Crisis Intervention) Certification
 
 
Problem Solving Techniques Instructor Certification
 
 
Colorado Certified Alcohol Certification Level I 
 
 
 
Supplemental Information:
 
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:
 
 
This position requires standing, stooping, sitting, bending, twisting, and lifting up to 60 pounds.
 
 
Occasional exposure of work time to hazardous situations which involve physically violent persons, interviewing mentally or emotionally disturbed persons or bodily injury from biohazards, infections, or blood-borne pathogens.
 
 
Requires irregular hours and shifts including days, swings, graveyard shifts, weekends and holidays. 
 
EQUAL PAY FOR EQUAL WORK ACT:
In compliance with the Equal Pay for Equal Work Act the following items can be used as a determining factor in the starting and ongoing wage of an employee working in this position:
<ul><li>A seniority system that rewards employees based on length of employment;
</li><li>A merit system that rewards employees for exceptional job performance;
</li><li>An incentive system that pays employees based on the quality of their work or the amount of work they perform, or;
</li><li>Education, training, or experience to the extent that they are reasonably related to the work in question.
</li></ul>This position is eligible for the following Mesa County benefits:
<ul><li>Medical
</li><li>Dental
</li><li>Vision
</li><li>Retirement
</li><li>Paid Sick and Vacation Leave
</li><li>Life insurance
</li><li>Long term disability
</li></ul>_____________________________________________________________
Agency
Mesa County
Address
544 Rood Ave
Grand Junction, CO 81501
Phone
970- 244 - 1856
Website
http://www.mesacounty.us</div>

CJSD CASE MANAGER I

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