complex case manager

Community Health Choice

JOB SUMMARY: The Complex Case Manager (CCM) will identify, monitor, manage, and evaluate the delivery of health services to Community members with chronic, medically complex or catastrophic conditions in both acute and non-acute settings. The CCM will coordinate the care of a member with the involvement of the member, their PCP, Specialist and other provider. The CCM will identify the most medically appropriate therapeutic intervention to maximize the clinical outcomes associated with chronic medically complex diseases with potentially catastrophic outcomes. The CCM will perform a telephonic assessment and create an individualized plan of care and discharge needs assessment based on member needs utilizing available benefits and resources. The CCM will authorize services for active members admitted to the case management program at all levels of care, including outpatient, inpatient, and transitional levels of care. The CCM will help ensure proper data entry of authorization in the managed care platform and initiate the approval process for requested services/treatments utilizing nationally recognized evidenced based clinical criteria and/or internal policy's, protocols, and procedures. The CCM will use nursing knowledge, critical thinking and background to screen and review clinical information for the most appropriate service areas within Community, making referrals to community health workers, high risk perinatal and disease management teams as well as external resources. The CCM will work closely with the medical directors and refer requests that do not meet medical necessity criteria. The CCM will initiate request for single case agreements and or letters of agreement for members requiring out of network providers. The CCM will be responsible for meeting required performance and quality metrics and ensure reviews are completed within established regulatory, and state requirements.MINIMUM QUALIFICATIONS:Education/Specialized Training/Licensure: Registered Nurse (RN), current unrestricted license in the state of Texas, CCM required or must receive within 18 months of employmentBSN PreferredWork Experience (Years and Area): 5 years clinical experience in an acute care setting preferred. At least 2 years insurance related experience in a managed care environment.Software Operated: Microsoft Office (Word, Excel, Outlook)Special Requirements: Communication Skills: Above Average Verbal (Heavy Public Contact)Other Skills: Analytical, Medical Terms, MS WordWork Schedule: FlexibleOther Requirements: Strong written and verbal communications skills. Demonstrated ability to motivate others. Use of personal car is required.Job Type: Full-timePay: $80,000.00 - $100,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>Monday to Friday</li></ul>Work Location: Hybrid remote in Houston, TX 77081

Complex Case Manager

Highmark Health

<div><h2 class="jobSectionHeader">Company :
</h2>Highmark Inc.
<h2 class="jobSectionHeader">Job Description :
</h2>JOB SUMMARY
This job has primary ownership and oversight over a specified panel of members that range in health status/severity and clinical needs. The incumbent assesses health management needs of the assigned member panel and utilizing data/analytics in conjunction with professional clinical judgement to identify the right clinical intervention for each member. The incumbent will be supported by a multi-disciplinary team and will use clinical judgment to refer members to appropriate multi-disciplinary resources. In addition to identifying the appropriate clinical interventions and referrals, the incumbent will manage an active case load of members in his/her panel that are enrolled in case management. The incumbent conducts outreach to members enrolled in case management including but is not limited to: developing a care plan, encouraging behavior changes, identifying and addressing barriers, helping members to coordinate care, and identifying various resources to assist members in achieving their personal health goals. The incumbent monitors, improves and maintains quality outcomes (clinical, financial and functional) for the specified panel of members.
ESSENTIAL RESPONSIBILITIES
<ul><li>Maintain oversight over specified panel of members by performing ongoing assessment of members&rsquo; health management needs, identifying the right clinical interventions to address member needs and/or triaging members to appropriate resources for additional support.
</li><li>For assigned case load, create care plans to address members&rsquo; identified needs, remove barriers to care, identify resources, and conduct a number of other activities to help improve the health outcomes of members; care plans include both long and short term goals and plan of regular contacts for re-assessment.
</li><li>Ensure targeted percentage of patient goal achievement (i.e., realization of member care plan), and other patient outcomes, as applicable, are achieved.
</li><li>Ensure all activities are documented and conducted in compliance with applicable business process requirements, regulatory requirements and accreditation standards.
</li><li>Maintain current knowledge and adheres to applicable CMS, state, local, and regulatory agency requirements and applicable standards of practice for case management including those published by CMSA and/or ACMA, as required by the organization.
</li><li>Other duties as assigned or requested.
</li></ul>EDUCATION
Required
<ul><li>High School Diploma/GED
</li></ul>Substitutions
<ul><li>None
</li></ul>Preferred
<ul><li>Bachelor's Degree in Nursing
</li></ul>EXPERIENCE
Required
<ul><li>7 years of any combination of clinical, case management and/or disease/condition management experience, provider operations and / or health insurance experience
</li></ul>Preferred
<ul><li>Advanced training and experience in cognitive behavioral therapy (CBT), motivational interviewing or dialectical behavior therapy (DBT)
</li><li>Experience working with the healthcare needs of diverse populations
</li><li>Understanding of the importance of cultural competency in addressing targeted populations
</li></ul>LICENSES AND CERTIFICATIONS
Required
<ul><li>Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC) or WV or DE or NY is required. Other RN license(s), if applicable, must be obtained within the first 6 months of employment.
</li></ul>Preferred
<ul><li>Certification in Case Management
</li></ul>SKILLS
<ul><li>Written and verbal presentation skills, negotiation skills, and skills in positively influencing others with respect and compassion
</li><li>Broad knowledge of disease processes
</li><li>Understanding of healthcare costs and the broader healthcare service delivery system
</li><li>Proficiency in MS Excel and strong analytic skills with ability to interpret, evaluate and act on clinical and financial data, including analysis of statistical data
</li><li>Excellent interpersonal/ consensus building skills as well as the ability to work with a variety of internal and external colleagues from all levels of an organization
</li><li>Ability to work in a high performing team environment that requires flexibility
</li><li>Demonstrated ability to handle multiple priorities in a fast paced environment. Excellent organizational, time management and project management skills
</li><li>Self-directed; self-starter, ability to work successfully with indirect supervision and moderate autonomy
</li></ul>LANGUAGE REQUIREMENT (Other than English)
 
None
TRAVEL REQUIREMENT
0% - 25%
PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS
Position Type
Office-Based
Teaches/Trains others regularly
Rarely
Travels regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (Sales employees)
Does Not Apply
Physical Work Site Required
No
Lifting: up to 10 pounds
Rarely
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
 
 
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
 
 
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company&rsquo;s Handbook of Privacy Policies and Practices and Information Security Policy.
 
 
Furthermore, it is every employee&rsquo;s responsibility to comply with the company&rsquo;s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$57,700.00
Pay Range Maximum:
$107,800.00
Base pay is determined by a variety of factors including a candidate&rsquo;s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice</div>

Complex Case Manager RN - Remote

VONA Case Management

<div>Description: 
About Us: We are passionate about making a difference in the world of workers' compensation. Our team is dedicated to providing exceptional case management services to ensure injured workers receive the care and support they need to return to work safely and efficiently. We believe in the power of purpose and passion, and we are looking for a Field Case Manager who shares our commitment to making a positive impact.
Purpose: At VONA, we believe in the power of purpose and passion in everything we do. Our Field Case Manager plays a critical role in facilitating and coordinating the rehabilitation needs of injured workers in a timely and cost-effective manner. This position requires the consistent use of clinical expertise, independent judgment, and discretion to promote optimal outcomes, advocate for recovery, and support the physical and emotional well-being of our clients. The Field Case Manager utilizes their advanced knowledge and professional expertise to independently assess, plan, and implement strategies that significantly influence the return-to-work process. This role requires discretion and independent judgment in evaluating complex cases, coordinating multidisciplinary resources, and determining the most effective interventions to support recovery and reintegration.
Core Responsibilities:<ul><li>
Independently assess the injured worker&rsquo;s medical condition and develop a coordinated treatment plan in collaboration with healthcare providers.</li><li>
Cultivates and maintains strategic business relationships to generate ongoing referral opportunities, emphasizing proactive engagement and value-driven collaboration beyond the scope of standard clinical directives.</li><li>
Collaborates on individualized care plans for clients, aligning with organizational policies and regulatory standards.</li><li>
Coordinates services across departments and external providers, ensuring compliance with healthcare regulations and cost-efficiency goals.</li><li>
Analyzes client needs and recommends strategic interventions that impact overall case outcomes and resource allocation.</li><li>
Exercises independent judgment in prioritizing client needs, selecting service providers, and adjusting care plans based on evolving circumstances.</li><li>
Collaborate with the leadership, providing insights that influence policy and procedural updates.</li><li>
Coordinate with executive-level personnel on complex cases.</li><li>
Participate in or attend industry conferences, account in-services, and/or account business meetings to provide education on the role of a case manager as needed.</li><li>
Maintain timely and professional communication with all stakeholders, including injured workers, medical professionals, employers, and insurance representatives.</li><li>
Coordinate and attend medical appointments as needed to ensure continuity of care and alignment with the treatment plan.</li><li>
Collaborate with employers to recommend and implement job duty modifications based on medical restrictions and functional assessments.</li><li>
Interpret and explain medical instructions from physicians and therapists to injured workers, ensuring understanding and compliance.</li><li>
Serve as a liaison and advocate for the injured worker, providing education and support throughout the recovery and return-to-work process.</li><li>
Stay current with developments in medical case management, workers' compensation regulations, and best practices.</li><li>
Maintain all required professional licenses and certifications in good standing.</li><li>
Prepare and submit detailed monthly progress reports and documentation in accordance with company standards.</li><li>
Accurately document time and activities related to case management duties as required by VONA.</li></ul>
Requirements:
<ul><li>Registered Nurse (RN) license required.</li><li>
Certified Case Manager (CCM) certification preferred.</li><li>
Prior experience in case management required, preferably in workers' compensation or occupational health.</li><li>
Strong understanding of medical terminology and clinical practices.</li><li>
Demonstrated ability to exercise independent clinical judgment and make decisions that impact case outcomes.</li><li>
Experience working in hospital or rehabilitation settings.</li><li>
Familiarity with HIPAA regulations and confidentiality standards.</li><li>
Multilingual proficiency is a plus.</li></ul>
Why VONA: We are driven by a shared purpose: to improve the lives of our clients and provide exceptional care in the Case Management Workers Compensation Industry. We offer a collaborative and supportive work environment where your passion for financial excellence and dedication to making a difference will be valued and rewarded. Join us in our mission to create positive change and be part of a team that truly is making an impact.
VONA is an equal opportunity employer and values diversity in the workplace.</div>

Field Case Manager

NORTHEASTERN COLORADO ASSOCIATION OF LOCAL GOVERNMENTS

<div>Northeast Colorado Association of Local Governments (NECALG) is seeking a dedicated and compassionate Case Manager to join our Case Management Agency (CMA). This full-time position involves providing professional and technical assessment, case management, and direct service to a diverse member base, including the elderly, blind, disabled, brain injured, mentally ill, developmentally disabled, and those in hospice, pediatric, and home health. The role requires travel within a nine-county area and managing a caseload of 65+ members. We are looking for a detail-oriented team player who is committed to improving the lives of our members.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
Attend required meetings, workshops, and seminars.</li><li>
Travel within the nine-county area covered by the agency.</li><li>
Develop care plans and service agreements for members.</li><li>
Monitor the quality of care and ensure the health and safety of members.</li><li>
Act as an advocate for members when appropriate and needed.</li><li>
Comply with all rules and regulations set forth by the State of Colorado.</li><li>
Maintain confidentiality and follow HIPAA regulations.</li><li>
Independently manage and maintain complex records and prepare required reports for the caseload.</li><li>
Deal effectively with conflict and demonstrate strong interpersonal communication skills.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Bachelors Degree (BA or BS) in a human behavioral science field such as Human Services, Nursing, Social Work, Psychology, or equivalent work experience.</li><li>
Proficiency in writing skills and verbal communication.</li><li>
Knowledge of computers and ability to use programs such as Word and Excel.</li><li>
Client interviewing and assessment skills.</li><li>
Must hold a current drivers license for the State of Colorado.</li><li>
Must be able to type 60 words per minute.</li></ul><h2 class="jobSectionHeader">
Compensation</h2>
$24.50/hour<h2 class="jobSectionHeader">
Benefits</h2><ul><li>
Paid Time Off (PTO)</li><li>
Health benefits</li><li>
PERA retirement plan</li><li>
Flex scheduling options available</li><li>
Options to work from home</li></ul>

Offered compensation: $24.50/hr
<h5 class="jobSectionHeader">
Experience and License Requirements</h5>
<ul><li>Bachelor's degree in Human Services, Nursing, Social Work, Psychology, etc. (optional)</li>
<li>Bilingual (optional)</li>
<li>Case Management (optional)</li>
<li>Colorado Driver License</li>
<li>Customer Service (optional)</li>
<li>GSuite (optional)</li></ul></div>

Case Management Agency Case Manager

Calm Waters Counseling

Calm Waters Counseling is healthcare facility that focuses on helping people manage mental, emotional and physical stress through counseling, case management and CBRS services. Our goal is to help individuals discover freedom, be transformed, and take their lives and relationships to the next level!We are looking for a Case Manager/CBRS provider to enhance the quality of client management and maximize satisfaction. The successful candidate will have an understanding of managing client cases.Provider duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client&rsquo;s health and human services needed out in the community.Responsibilities<ul><li>Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered</li><li>Handle case assignments, draft treatment plans, review case progress and determine case closure</li><li>Help clients achieve wellness and autonomy</li><li>Facilitate multiple care aspects (case coordination, information sharing, etc)</li><li>Help clients make informed decisions by acting as their advocate regarding their clinical status and treatment options</li><li>Develop effective working relations and cooperate with medical team throughout the entire case management process</li><li>Coordinate care with social services, health and governmental agencies</li><li>Initiate regular interactions with clients to keep track of their progress and to ensure satisfaction</li><li>Record case information, complete accurately all necessary forms and produce statistical reports</li><li>Promote quality and cost-effective interventions and outcomes</li><li>Assess and address motivational and psychosocial issues</li><li>Adhere to professional standards as outlined by protocols, rules and regulations as addressed in the Social Work Code of Ethics</li></ul>Skills<ul><li>Proven working experience as a case manager</li><li>Excellent knowledge of case management principles</li><li>Effective communication skills</li><li>Excellent organizational and time management skills</li><li>Familiarity with professional and technical emerging knowledge</li><li>Problem solving skills and ability to multi-task</li><li>Compassionate with teamwork skills</li><li>Bachelor's degree in related healthcare/mental health field Required</li></ul>Calm Waters Counseling Employee Benefits:<ul><li>Employee Benefits are currently being updated. Please inquire about benefits for more information</li></ul>Job Types: Full-time, Part-timePay: $21.25 - $23.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Ability to Commute:<ul><li>Boise, ID 83705 (Required)</li></ul>Work Location: Hybrid remote in Boise, ID 83705

Case Manager / CBRS Provider

Volunteers of America

<div>About Us:
VOALA 
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans&rsquo; services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $28.01 - $29.48 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Lead Case Manager will arrange, coordinate, monitor, mentor, and assure all delivered services by the case management team meet the needs of program clients. This includes assisting case managers in: assessing and reassessing household needs, educating households on and community resource opportunities, developing housing stability plans, scheduling appointments, and providing necessary follow-up to ensure housing stability plans are progressing on schedule and needs are adequately being addressed. The Lead Case Manager shall work to ensure his and the teams case load is assigned and completed in a timely manner. The position requires a combination of administrative/office duties and field/outreach work.
DUTIES AND RESPONSIBILITIES
<ul><li>Assign and monitor case load of team:</li>
<li>Review daily referrals and screenings of potential clients.</li>
<li>Designates clients to case manager for intake and ensures all supporting documents are verified</li>
<li>Provides information and referrals for callers and walk-ins</li>
<li>Conducts comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan</li>
<li>Develops support systems to meet client needs, coordinates and facilitates move-in activities, rental negotiations, and service referrals as required</li>
<li>May make home and field visits</li>
<li>Monitors case managers on a regular basis to determine quality and effectiveness of services provided</li>
<li>Review cases with Program Coordinator and Case Management Team</li>
<li>Audit case file on a regular basis for completeness and accuracy</li>
<li>Conducts crisis intervention as necessary</li>
<li>Assists case managers by identifying and coordinating a variety of available services necessary for veterans and families to maintain/obtain self-sufficiency and family stabilization</li>
<li>Makes referrals to available VA/community providers for therapeutic, social, educational, and medical resources, as appropriate</li>
<li>Provides support to case managers, clients and families through ongoing case conferencing, counseling, and advocacy</li>
<li>Conducts comprehensive file reviews and assessment of data collected to assure all necessary documentation is collected by case managers for program services eligibility purposes</li>
<li>Assure all program assets and file documents are maintained and secure for all client records</li>
<li>Develops, performs, and assists with workshops pertaining to program services that meet client needs</li>
<li>Participates and assists with outreach events</li>
<li>Other duties as assigned</li>
</ul>
ESSENTIAL DUTIES:
<ul><li>Services for this position must be provided on-site. As a result, the positions supervised by this job description are on-site, and supervisors / managers / leaders must be on site to provide proper direction and oversight.</li>
<li>Lead a team of Case Managers on their active case load through reviewing and discussing detailed plans of action to meet the clients needs, set goals and find the necessary resources to meet those goals</li>
<li>Responsible for intake, assessments, service planning and service delivery</li>
<li>Conducts hard and soft file management, HMIS, CM process flow, to ensure Client documentation meets all requirements for provision of services</li>
<li>Collaborate with other service providers to link participants to community resources and supportive services</li>
<li>Conducts weekly case conferencing and monthly case file audits to assure participant records are complete and accurate</li>
<li>Develops, performs, and assists with workshops pertaining to veteran households&rsquo; needs</li>
<li>Participates and assists with outreach events</li>
<li>Other duties as required and may be subject to change</li>
</ul>
MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
<ul><li>Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications</li>
</ul>
EDUCATION:
<ul><li>Associate&rsquo;s Degree in Social Work or related field or</li>
<li>A combination of education and relevant experience (Two years&rsquo; total).</li>
<li>Completion of VOALA Case Management training within 6 months of hire.</li>
</ul>
EXPERIENCE:
<ul><li>Minimum of 2 years of experience as a case manager;</li>
<li>Proven Leadership ability</li>
</ul>
PREFERRED QUALIFICATIONS:
<ul><li>Bachelor&rsquo;s Degree (Social Work or related)</li>
<li>3 years of experience working with target population</li>
<li>Experience in supervision or lead role preferred</li>
<li>HMIS navigation</li>
</ul>
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.</div>

Case Manager Lead

Vera House

<div><div>Alternatives Case Manager Specialist</div><div></div><div> 
Vera House, Inc. is a human service agency that provides unconditional care for individuals and families through comprehensive domestic and sexual violence prevention and intervention services. We believe in collectively serving members of the community and creating an environment of accountability for our services. We strive to provide our employees with flexible schedules, when possible, a level of autonomy to complete their work, and a culture of belonging.</div><div></div><div> 
POSITION SUMMARY:</div><div>
In this full-time role, Alternatives Case Manager Specialist will be responsible for co-facilitation of weekly education classes for men or women who have demonstrated abusive behaviors toward their partners to educate and help correct violence in our community. This 15-class prevention program runs concurrently and includes group education for both participants who are attending voluntarily or completing a mandated court-ordered program. The Alternatives Facilitator will serve as a liaison and build positive working relationships with community members, clients, and partnering agencies. Additionally, the Alternatives Case Manager Specialist will be responsible for providing case management services to participants by offering individualized support, connecting them to community resources, and assisting with referrals as needed to address personal barriers (e.g., housing, employment, substance use, or mental health services). The facilitator will confront and support men and women to positively influence and help change their abusive behaviors and attitudes. This position includes evening hours.</div><div></div><div> 
PRINCIPAL DUTIES AND RESPONSIBILITIES:</div><div></div><div> 
<ul><li>
Facilitate weekly curriculum-based education classes for men or women who have abused their partners.</li><li>
Maintain detailed case notes and documentation for each participant, ensuring accurate record-keeping that complies with agency policies.</li><li>
Provide case management services to participants, including assessing individual needs, making appropriate referrals to community resources, and following up on participants&rsquo; engagement with services.</li><li>
Build and maintain relationships with community agencies to support participants&rsquo; access to needed resources (e.g., housing, job training, counseling).</li><li>
Present pre-written materials to small groups including PowerPoint presentations, handouts, and demonstrations.</li><li>
Maintain attendance records, reach out to unexcused participants by phone, and demonstrate accountability for satisfactorily completing the intended programs.</li><li>
Maintain strong professional boundaries, limited to the extent of professional relationships, ensuring compliance, ethical and appropriate interactions.</li></ul></div><div></div><div> 
EDUCATION, SKILLS &amp; EXPERIENCE:</div><div></div><div> 
<ul><li>
Bachelor&rsquo;s degree in human service or criminal justice preferred or combination of experience.</li><li>
Strong training, organization, and verbal communication skills, along with group facilitation experience and experience in case management services.</li><li>
Experience in any of the following areas: working with reintegration programs, working with adults from diverse backgrounds, incarcerated populations, reentry programs, and at-risk populations.</li><li>
Proficient with Microsoft Office Suite.</li><li>
Completion of a satisfactory background check.</li><li>
Ability to provide trauma informed services and knowledge of crisis intervention techniques.</li><li>
Thorough knowledge of domestic and sexual violence and domestic violence including elder abuse.</li><li>
Ability to adapt to demanding situations, working well under pressure.</li><li>
Adapt effectively in a crisis orientated setting with diverse individuals.</li></ul></div><div></div><div> 
SALARY RANGE</div><div></div><div> 
$23.50-$24.50 per hour, non-exempt</div><div></div><div> 
Vera House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</div></div>

Alternatives Case Manager Specialist

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