computer operations manager

NYC Health + Hospitals

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city&rsquo;s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>9:00 A.M &ndash; 5:00 P.M</b></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Position</b>:<br>
<br>
Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems&rsquo; implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration.<br>
<br>
In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week.<br>
<br>
In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems.<br>
<br>
<b>Essential Duties and Responsibilities</b>:<br>
<br>
<b>Application Programming and Systems Engineering Disciplines</b><br>
<br>
1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc.<br>
<br>
2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals.<br>
<br>
3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions.<br>
<br>
4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems.<br>
<br>
5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization.<br>
<br>
6. Selects computer, communications and peripheral equipment to meet the specifications of Department&rsquo;s projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors.<br>
<br>
<b>Network Services</b><br>
<br>
1. Plans and assists in the coordination of network equipment at remote user sites.<br>
<br>
2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation.<br>
<br>
3. Recommends standards and procedures for the uniform application of data communications methods and interfaces.<br>
<br>
4. Interfaces with communications carrier (NY Telephone, AT&amp;T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues.<br>
<br>
<b>Computer Operations</b><br>
<br>
1. Manages operation of all computers and peripheral devices in the Computer Center.<br>
<br>
2. Ensures that specific job operating instructions are understood and followed and that all operational directives, guidelines and procedures are adhered to by Computer Operations staff for the purpose of establishing and maintaining a stable processing environment.<br>
<br>
3. Manages vendor field service engineer support to ensure maintenance and repair work is performed as required and in a timely manner.<br>
<br>
4. Provides operations support to systems engineering in the maintenance of all operating systems software and in the diagnosis of hardware problems and to Network Services in the maintenance of online communications capability.<br>
<br>
5. Responsible for training, development, motivation, performance evaluation, and motivation, performance evaluation and discipline of all assigned Operations staff.<br>
<br>
6. Maintains and ensures satisfactory operating environment of Computer Center.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and<br>
2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications.<br>
Operations Specialty requires supervisory experience (5 years).<br>
Network Services requires a telecommunications background and experience.<br>
3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or<br>
4. A satisfactory equivalent combination of training, education and experience</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Department Preferences</b></h2><div><br>
<div><div>
</div><div><b>Certification(S)/NYS Licenses/Education:</b></div><ul><li><p>
Cisco Certified Network Professional (CCNA) and or Cisco Certified Design Professional (CCDA) certification.</p></li><li><p>
Degree in Computer Science or a relevant field</p></li></ul><div></div><div><b><br>
Knowledge, Skills, Abilities and other Requirements:</b></div><ul><li><p>
Knowledge of switches, routers, VPN, VOIP, and wireless systems</p></li><li><p>
Knowledge of System Network design and management</p></li><li><p>
Excellent analytical, problem-solving, communication, documentation, and interpersonal skills</p></li><li><p>
Ability to work well with others, independently with minimal supervision and in a timely fashion.</p></li><li><p>
Highly self-motivated and team oriented.</p></li><li><p>
Accuracy, attention to detail, confidential, strong customer service orientation.</p></li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p><div></div><div><b><i><br>
Note: Candidates selected for a position are required to come to NYC as part of their onboarding.</i></b></div></div></div></div></div></div>

Senior Consultant MIS- L A

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p><b>Empower Every New Yorker &mdash; Without Exception &mdash; to Live the Healthiest Life Possible</b></p><p>
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city&rsquo;s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>9:00 A.M &ndash; 5:00 P.M</b></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Position</b>:<br>
<br>
Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems&rsquo; implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration.<br>
<br>
In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week.<br>
<br>
In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems.<br>
<br>
<b>Essential Duties and Responsibilities</b>:<br>
<br>
<b>Application Programming and Systems Engineering Disciplines</b><br>
<br>
1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc.<br>
<br>
2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals.<br>
<br>
3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions.<br>
<br>
4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems.<br>
<br>
5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization.<br>
<br>
6. Selects computer, communications and peripheral equipment to meet the specifications of Department&rsquo;s projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors.<br>
<br>
<b>Network Services</b><br>
<br>
1. Plans and assists in the coordination of network equipment at remote user sites.<br>
<br>
2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation.<br>
<br>
3. Recommends standards and procedures for the uniform application of data communications methods and interfaces.<br>
<br>
4. Interfaces with communications carrier (NY Telephone, AT&amp;T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues.<br>
<br>
<b>Computer Operations</b><br>
<br>
1. Manages operation of all computers and peripheral devices in the Computer Center.<br>
<br>
2. Ensures that specific job operating instructions are understood and followed and that all operational directives, guidelines and procedures are adhered to by Computer Operations staff for the purpose of establishing and maintaining a stable processing environment.<br>
<br>
3. Manages vendor field service engineer support to ensure maintenance and repair work is performed as required and in a timely manner.<br>
<br>
4. Provides operations support to systems engineering in the maintenance of all operating systems software and in the diagnosis of hardware problems and to Network Services in the maintenance of online communications capability.<br>
<br>
5. Responsible for training, development, motivation, performance evaluation, and motivation, performance evaluation and discipline of all assigned Operations staff.<br>
<br>
6. Maintains and ensures satisfactory operating environment of Computer Center.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and<br>
2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications.<br>
Operations Specialty requires supervisory experience (5 years).<br>
Network Services requires a telecommunications background and experience.<br>
3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or<br>
4. A satisfactory equivalent combination of training, education and experience.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Department Preferences</b></h2><div><br>
<div><div>
</div><div><b>Certification(S)/NYS Licenses/Education:</b></div><ul><li>
Cisco Certified Network Professional (CCNP) and or Cisco Certified Design Professional (CCDP) certification. or</li><li>
3-5 years of Computer related, Networking and or Design Experience</li></ul><div></div><div><b><br>
Knowledge, Skills, Abilities and other Requirements:</b></div><ul><li>
Cisco firewalls, switches, routers, VPN, VOIP, and wireless access</li><li>
In-depth and up-to-date knowledge of System Network design and management</li><li>
Excellent analytical, problem-solving, communication, documentation, and interpersonal skills</li><li>
Ability to work well with others, independently with minimal supervision and in a timely fashion.</li><li>
Highly self-motivated and team oriented.</li><li>
Accuracy, attention to detail, confidential, strong customer-service orientation.</li></ul><div></div><div><b><br>
Years of Experience:</b></div><ul><li>
3-5 years of Computer related, Networking and or Design Experience</li></ul><div></div><div><b><br>
Special Equipment/Machines Operated:</b></div><ul><li>
General Networking and Office equipment (Copper and fiber testers, computer, scanner, printer, phones etc.)</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul></div></div></div></div></div>

Senior Consultant MIS Lvl B

ASRC Federal

ASRC Federal InuTeq proudly partners with NASA’s High-Performance Computing Services program at Ames Research Center, home to some of the most powerful supercomputers on Earth. Our teams operate four on-site supercomputing systems comprising approximately 17,000 nodes and delivering more than 25 petaflops of performance—enabling groundbreaking research for NASA and its federal partners.
<br>We are seeking a Senior HPC Operations Manager to lead operations for the NASA Advanced Supercomputing (NAS) Division. This role blends people leadership, operational accountability, and technical oversight of large-scale HPC environments, while maintaining close collaboration with NASA stakeholders.
<br>Role Focus~30% Administrative & People Management~30% HPC Technical & Operational Management~30% HPC Technical Project Management
<br>Key Responsibilities
<br>Administrative & People Management
<br><ul>
<li>Lead and manage a multidisciplinary HPC operations team supporting a 24×7 production environment</li>
<li>Establish and reinforce a mission-driven culture emphasizing reliability, accountability, and continuous improvement</li>
<li>Plan and oversee execution of operational initiatives and improvement efforts</li>
<li>Coordinate staffing coverage to ensure continuous operational support</li>
<li>Ensure contractual deliverables are executed according to program objectives and timelines HPC Technical & Operational Management.</li>
</ul>
HPC Technical & Operational Management
<br><ul>
<li>Direct day-to-day operational execution for large-scale, production HPC systems</li>
<li>Set operational priorities to ensure system availability, stability, and performance</li>
<li>Lead operational coordination during system events, outages, and recovery activities</li>
<li>Balance operational risk, performance, and mission needs in coordination with NASA stakeholders</li>
</ul>
Cluster Management Software & Systems Oversight
<br><ul>
<li>Provide strategic oversight for cluster management platforms, schedulers, monitoring tools, and automation frameworks</li>
<li>Define standards and operational practices for system configuration and lifecycle activities</li>
<li>Identify opportunities to improve efficiency, reliability, and usability across HPC operations</li>
<li>Ensure consistent operational practices across software stacks and system management processes</li>
</ul>
Qualifications
<br><ul>
<li>Bachelor’s degree in computer science, Engineering, or a related technical field</li>
<li>5+ years of experience in government contracting with direct responsibility for:</li>
<li>Managing large technical teams (20+ staff) in 24×7 operational environments</li>
<li>Serving as a primary customer interface and delivering contractual requirements</li>
<li>7+ years of experience supporting High-Performance Computing environments, including ownership of:</li>
<li>Large-scale, production HPC systems comprising thousands of nodes</li>
<li>Operational decision-making, incident response, and outage management</li>
<li>Proven experience maintaining Authority to Operate (ATO) for mission-critical systems, including audit preparation and compliance activities</li>
<li>Demonstrated accountability for HPC operational metrics using monitoring and ticketing systems to improve reliability and performance</li>
<li>Hands-on experience with HPC cluster management software, including system configuration, upgrades, and lifecycle management</li>
<li>Strong project management experience delivering complex initiatives on time and within budget</li>
<li>Experience working with vendors to evaluate technologies and support procurement decisions</li>
<li>Excellent people leadership skills, including hiring, coaching, performance management, and team development</li>
<li>Strong written and verbal communication skills, including responsibility for technical documentation and customer-facing deliverables</li>
<li>Strong organizational and time-management skills with the ability to prioritize competing operational and mission needs</li>
</ul>
<b>Preferred:</b><br>
<ul>
<li>Project Management Professional Certification</li>
<li>A minimum of 10 years as a government contractor</li>
</ul>
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. This position is offering a pay range of $180,000.00– $205,000.00 depending on experience, seniority, geographic locations, and other factors permitted by law. Benefits offered may include healthcare, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

HPC Operations Manager

OpenGov

<div><p>OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov&rsquo;s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.</p><p></p><h2 class="jobSectionHeader"><b>
Job Summary</b></h2><p>
The Manager, IT Services (Pune) leads the Pune-based IT Operations and Services function responsible for high-quality global end-user support execution, knowledge management, and operational consistency. This hands-on leader builds a high-performing service desk team, enforces ITSM processes, improves SLA performance, while partnering tightly with US-based IT leadership on escalations, handoffs, and continuous improvement.</p><p></p><h2 class="jobSectionHeader"><b>
Core Responsibilities</b></h2><ul><li><p>
Lead day-to-day Pune service desk operations: triage discipline, accurate categorization, quality ticket notes, and consistent customer communications.</p></li><li><p>
Own Pune performance against SLAs, backlog aging targets, and reopen-rate reduction; escalate systemic issues to IT Ops for remediation.</p></li><li><p>
Establish queue coverage plans (rotations, overlap coverage, escalation handoffs) and ensure clean cross-time-zone baton passes.</p></li></ul><ul><li><p>
Define and enforce ITSM processes for incident, request, knowledge, problem, and asset management (within Pune scope).</p></li><li><p>
Drive KB and SOP adoption: ensure high-volume issues get documented and deflected through self-service.</p></li><li><p>
Identify automation opportunities and partner with IT Ops leadership to reduce toil and improve service levels.</p></li></ul><ul><li><p>
Coach, develop, and performance-manage the Pune IT Services team; build a culture of customer-first service and operational rigor.</p></li><li><p>
Establish clear capability tiers (Tier 1 vs Tier 2), training plans, and QA sampling to steadily expand Pune&rsquo;s resolution scope safely.</p></li></ul><ul><li><p>
Produce weekly and monthly reporting on support health (SLA attainment, backlog aging, top drivers, deflection trends) and use it to drive improvement.</p></li><li><p>
Serve as the Pune escalation leader for high-impact support cases, coordinating with US leadership during major incidents.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li><p>
Minimum of 5-years in IT support/service delivery, including hands-on troubleshooting experience.</p></li><li><p>
Minimum of 1-year of people leadership (or strong lead-level experience with mentoring/queue ownership).</p></li><li><p>
Working knowledge of macOS and Windows OS, common SaaS tools, and troubleshooting fundamentals.</p></li><li><p>
Demonstrated experience running service desk processes (incident/request/knowledge; basic problem management).</p></li><li><p>
Experience managing AWS environments and supporting engineering and R&amp;D/Product function</p></li><li><p>
Experience working in a SaaS environment and/or at a Technology (SaaS) company.</p></li></ul><ul><li><p>
Experience with ITIL/ITSM concepts and metrics-driven operations.</p></li><li><p>
Familiarity with endpoint tools (Kandji, NinjaOne, SentinelOne) and identity/access request patterns (Okta).</p></li><li><p>
Experience working with distributed teams and executing follow-the-sun operations.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Why OpenGov?</b></h1><p></p><p><b>
A Mission That Matters.
</b></p><p>At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it&rsquo;s the core of our democracy.</p><p></p><p><b>
Opportunity to Innovate</b></p><p>
The next great wave of innovation is unfolding with AI, and it will impact everything&mdash;from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We&rsquo;ve touched 2,000 communities so far, and we&rsquo;re just getting started.</p><p></p><p><b>
A Team of Passionate, Driven People</b></p><p>
This isn&rsquo;t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.</p><p></p><p><b>
A Place to Make Your Mark</b></p><p>
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.</p></div>

Manager I, IT Operations and Services

Deloitte

<div></div><div><div><div><div><div><div><div><p><b>IT Operations Administrator&ndash;Analyst</b><b> </b><b>Deloitte Support Services India Private Limited</b></p><p></p><p>
As an IT Operations Administrator in the IT Operations team, you will effectively monitor and manage the availability and performance of IT infrastructure and resources, such as server, network, storage and application resources. This is done by executing pre-planned tasks based on instructions.<br>
To ensure that we in the IT Operations Center always have sufficient views of the systems and can act in the event of malfunctions, you will support us in the constant exchange with other IT teams, the creation of documents and reports.</p><p></p><div><b>
Work you&rsquo;ll do</b></div><div></div><ul><li>
Monitor IT infrastructure and applications regarding availability, capacity and performance based on instructions from the system owners. (Azure Cloud and On premises)</li><li>
Ensure sufficient views of the systems are available. Immediate information of the system owners and other IT teams in the event of unavailability of a system.</li><li>
Automate the task of System checks. Knowledge of scripting will be helpful.</li><li>
Support in the constant exchange with other IT teams, the creation of documentation and the continuous improvement of our processes.</li><li>
Creation of suitable monitoring views and reports for different user groups. Reporting and management of Dashboard.</li><li>
Compliance with internal agreements defined in Operational Level Agreements (OLAs).</li><li>
Perform the daily monitoring checklist steps to ensure that daily monitoring tasks are completed.</li><li>
In the event of alarms or status messages, initiate defined remedial actions to minimize the impact of service incidents and system events.
</li><li>Basic Analytics on the system issues, identifying the cause and taking corrective action.</li><li>
If the corrective measures do not work, contact the system owners with the aim of eliminating the malfunctions as quickly as possible and restoring service.</li><li>
Support of migration projects and introduction of new systems to ensure IT operations integration.</li><li>
Scripting in various environments (PROD, STAGE, etc.).</li></ul><div></div><p><b>
Work Location: Hyderabad
</b></p><p><b>Shift Timings: 11 AM to 8 PM</b></p><p></p><p><b><i><br>
About the Team:
</i></b></p><p>In the IT Operations Centre, we monitor the IT infrastructure systems and services of Deloitte DE. We use various monitoring tools to cover the levels of cloud, data centre, LAN, WAN, servers and storage systems through to applications in end-end monitoring.</p><p></p><p><b><br>
Qualifications:</b></p><br>
<p></p><ul><li>
Postgraduate with completed studies in IT, Business Informatics or something similar or a completed apprenticeship with relevant practical experiences.</li><li>
Exposure to IT industry would be helpful.</li><li>
Years of experience 2- 4 years of experience
</li></ul><p></p><p><b>Primary Skills</b></p><ul><li>
Technology knowledge in the areas of virtualization, networking and storage, Linux and Windows system administration.</li><li>
Technical understanding of complex IT landscapes and infrastructures (on-premise and cloud).</li><li>
Experience with scripting languages.</li><li>
Confident in using monitoring tools</li><li>
Strong Verbal and Written Communication is required</li></ul><p></p><p><b>
Technical Skills Levels</b></p><ul><li>
Monitoring tools</li></ul><p></p><h4 class="jobSectionHeader"><b>
How you will grow</b></h4><p></p><p>
At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities&mdash;including exposure to leaders, sponsors, coaches, and challenging assignments&mdash;to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources, including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people&rsquo;s growth and development. Explore DU: The Leadership Center in India.</p><p></p><h4 class="jobSectionHeader"><b>
Benefits</b></h4><p>
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.</p><p></p><h4 class="jobSectionHeader"><b>
Deloitte&rsquo;s culture</b></h4><p>
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.</p><p></p><h4 class="jobSectionHeader"><b>
Corporate citizenship</b></h4><p>
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte&rsquo;s impact on the world.</p><h4 class="jobSectionHeader"><b>
Recruiting tips</b></h4><p>
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.</p><p></p><h4 class="jobSectionHeader"><b>
Benefits</b></h4><p></p><p>
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.</p><p><b>
Our people and culture</b></p><p></p><p>
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.</p><h4 class="jobSectionHeader"><b>
Our purpose</b></h4><p></p><p>
Deloitte&rsquo;s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.</p><p></p><h4 class="jobSectionHeader"><b>
Professional development</b></h4><p></p><p>
From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.</p><p></p>
</div><div><div><div><b>Our purpose</b></div><br>
<div></div>
Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.</div>
</div><div><div><div><b>Our people and culture</b></div><br>
<div></div>
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients&rsquo; most complex challenges. This makes Deloitte one of the most rewarding places to work.</div>
</div><div><div><div><b>Professional development</b></div><br>
<div></div>
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.</div>
</div><div><div><b>Benefits to help you thrive</b><br>
</div><div>
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.</div><div></div>
</div><div><div><b>Recruiting tips</b></div><br>
<div></div>
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
</div></div></div></div></div></div><div><div><div><p>Requisition code: 324134</p></div></div></div></div>

GMF- Analyst-IT operations Administrator -Hyderabad

Amentum

<div><p><b>Amentum is seeking an Operations Control Engineer to support the Space Force Range contract.
</b></p><p><b>Key Responsibilities</b></p><ul>
<li><p>
Lead the company mission and execution planning teams</p></li>
<li><p>
Collect and organize Range and Customer requirements and translate them into an executable operation plan</p></li>
<li><p>
Lead the development process for UDS (Universal Documentation System) Documentation (Operations Directives, Operations Directive Annexes, Operations Requirements Extracts, Operations Control Instructions), Instrumentation Coverage Plans, and Instrumentation Plans</p></li>
<li><p>
Prepare Range Countdowns and coordinate company input to SLD 45 Population Worksheet</p></li>
<li><p>
Prepare and present launch readiness briefings, schedules and supports operations, including test and evaluation of new and modified Range systems</p></li>
<li><p>
Assigned as either the Instrumentation Superintendent of Range Operations (ISRO), Lead Range Controller (LRC), or Technical Advisor (TA) to the SLD 45 Range Operations Commander (ROC) during pre-launch and launch operations</p></li>
<li><p>
While on console, provide direction to system controllers, manage execution of the Range Countdown, receive system status reports, determine instrumentation status, resolve status conflicts, and ensure Instrumentation status is reported to and approved by the Range Engineer</p></li>
<li><p>
Coordinate with the ROC to develop the Air Force Launch Support Plan (LSP) and launch customer countdown steps in sync with the Range Countdown</p></li>
<li><p>
Direct off-range agencies for use of resources during operations when the ER is assigned as Lead Range</p></li>
<li><p>
Prepare and distribute Quick Look Operations Reports after each mission or major operation and Operations Summary Reports for all other operations where an ISRO or TA is required to be on console</p></li>
<li><p>
Participate in post-launch performance reviews to ensure all operations problems are identified and assists in resolution</p></li>
<li><p>
Develop new and improves existing LISC Operating Instructions, procedures, and instructions</p></li>
<li><p>
Provide subject matter expertise for internal and external customer meetings and reviews to support integration of new/modified systems or to address new or changing launch customer requirements</p></li>
<li><p>
Innovative process improvement oriented ensuring contract compliance and fulfillment while devising and implementing process improvement methods derived from internal and external integrated process team actions</p></li>
<li><p>
Recommend, develop, and integrate LISC enterprise Integrated Process Team (IPT) concepts and recommendations to capitalize on Cross Range best practices, efficiencies and standardization</p></li>
<li><p>
Pursue initiatives to improve the quality, efficiencies, and timeliness of Department and LISC enterprise solutions, products or services</p></li>
</ul><p><b>
Minimum Requirements:</b></p><ul>
<li><p>
Bachelor&rsquo;s degree in a STEM related field or equivalent* education, training and experience or (A.S. degree and 14 years related operations experience and two years&rsquo; experience as a senior systems controller or systems maintenance engineer)</p></li>
<li><p>
Ten years&rsquo; Range experience with proven knowledge of Range systems</p></li>
<li><p>
Two years&rsquo; experience with Voice Net communications</p></li>
<li><p>
Two years&rsquo; experience as a senior systems controller, systems maintenance engineer or systems analyst preferred</p></li>
<li><p>
Possess knowledge of ER Range Systems, launch support posture and methodology</p></li>
<li><p>
Detailed knowledge of the Eastern Range ERD Alias definitions, structure and interdependence</p></li>
<li><p>
Understand SLD 45 procedures and practices for operations scheduling, planning, mission execution, and organizational roles and responsibilities</p></li>
<li><p>
Demonstrate use of the Universal Documentation System process and how the Range and Customer requirements are submitted, reviewed, and translated into needed Range capabilities and plans</p></li>
<li><p>
Understand EWR 127-1 and SSPCMAN 91-710/711 Range Safety Requirements and explain how requirements imposed on ER instrumentation pertain to launch and landing operations</p></li>
<li><p>
Possess highly developed oral and written communications skills</p></li>
<li><p>
Ability to monitor and control multiple voice communications channels simultaneously and provide clear and accurate technical direction to an array of system controllers without delay</p></li>
<li><p>
Identify and resolve incomplete or conflicting information in real-time</p></li>
<li><p>
Make sound decisions under demanding time constraints, often with incomplete information, to prevent compromise of safety and mission assurance performance</p></li>
<li><p>
Organize and lead mission-planning teams through effective use of written and verbal communications</p></li>
<li><p>
Develop and present concise, well-organized briefings to convey complex technical information to diverse audiences</p></li>
<li><p>
Work independently and with team members with limited supervision.</p></li>
<li><p>
Strong leadership and interpersonal skills to facilitate technical direction to personnel supporting daily and mission operation activities.</p></li>
<li><p>
Proficient in MS Office applications.</p></li>
<li><p>
Ability to obtain and maintain a DoD Secret Security Clearance, which includes U.S. citizenship</p></li>
<li><p>
Valid U.S. Driver&rsquo;s License required</p></li>
<li><p>
Ability to travel if required</p></li>
<li><p>
Flexibility in work schedule, to include non-duty hours or on weekends/holidays to support specific project or mission requirements and customer schedules</p></li>
<li><p>
Salary is determined by Collective Bargaining Agreement</p></li></ul><p><br>
</p><p><b>Compensation Details:</b></p>
$67.54<p><br>
</p><p><b>Original Posting:</b></p>
02/23/2026 - Until Filled<p>
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p><p><br>
</p><p>Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.</p></div>

Operations Control Engineer

Procapita Group

<div>
 <p>
  We are seeking an experienced and proactive
  <strong>
   Information Technology Manager
  </strong>
  to lead our IT operations, drive technological innovation, and support the organization&rsquo;s digital transformation goals. The ideal candidate will oversee daily IT functions, manage system infrastructure, ensure data security, and direct a team of skilled IT professionals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Oversee daily operations of computer systems, hardware, software, telecommunications, and data networks.
  </li>
  <li>
   Plan, organize, and direct data processing, telecommunications services, and workflow coordination.
  </li>
  <li>
   Lead the design, development, and enhancement of management information systems.
  </li>
  <li>
   Supervise, mentor, and evaluate IT Department staff.
  </li>
  <li>
   Develop, implement, and continuously update short- and long-term IT strategies.
  </li>
  <li>
   Manage acquisition, installation, upgrades, and transitions of IT equipment and systems.
  </li>
  <li>
   Conduct system studies and oversee programming and procedural development.
  </li>
  <li>
   Support department heads in identifying and implementing application solutions.
  </li>
  <li>
   Prepare and manage the IT department budget.
  </li>
  <li>
   Monitor emerging technologies and recommend improvements or replacements.
  </li>
  <li>
   Serve as System Security Manager, ensuring implementation of robust security protocols.
  </li>
  <li>
   Compile system performance reports and recommend improvement initiatives.
  </li>
  <li>
   Maintain IT policies, standards, procedures, and operational guides.
  </li>
  <li>
   Ensure quality assurance and high performance across IT services.
  </li>
  <li>
   Lead IT-related research, including hardware and software evaluations.
  </li>
  <li>
   Manage and follow up on IT department contracts.
  </li>
  <li>
   Prepare internal and external IT reports as required.
  </li>
  <li>
   Plan and ensure efficient server backups and data security.
  </li>
  <li>
   Collaborate with other departments to ensure IT solutions align with organizational goals.
  </li>
  <li>
   Perform any additional duties assigned by the Deputy General Manager, Corporate Support.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
  </li>
  <li>
   Relevant IT certifications are preferred (e.g., network, systems, cybersecurity, database).
  </li>
  <li>
   Minimum 10 years of experience and strong knowledge of computer hardware, software, and IT systems.
  </li>
  <li>
   Proficiency in programming languages and tools such as
   <strong>
    Visual Basic .NET, Crystal Reports, ASP, HTML, Flash, Microsoft SQL Server, Oracle Database, and SAP ERP
   </strong>
   .
  </li>
  <li>
   Strong system integration capabilities.
  </li>
  <li>
   Ability to work under pressure and in rotating shifts (day/night).
  </li>
  <li>
   Excellent command of English and Arabic. Kuwaiti nationals are preferred for this role
  </li>
 </ul>
 <p>
 </p>
</div>


IT Manager

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