computer service technician

Triton College

<div><h3 class="jobSectionHeader"><b>Please see Special Instructions for more details.</b></h3>
<ul><li>Rate of pay of $17.00 per hour.</li><li>
Official transcripts required prior to employment (if applicable).</li><li>
Recommended hire will be subject to pre-employment screenings.</li><li>
Triton College is an AA/EOE.</li><li>
Schedule: Hourly up to 15 hours per week, weekdays and some Saturdays required. Schedule to be negotiated.</li></ul></div>
<br><div><div><h2 class="jobSectionHeader"><b>Posting Details</b></h2>
<div><div><div>Posting Summary
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>S00590P</div>
</div><br>
<div><div><b>Position Title</b></div> <div>Computer Technician</div>
</div><br>
<div><div><b>Position Type</b></div> <div>Hourly</div>
</div><br>
<div><div><b>Department</b></div> <div>Information Technology</div>
</div><br>
<div><div><b>Essential Function</b></div>
<div><b>Essential Function:</b><br>
<br>
Provide support &amp; troubleshoot all desktop computer related problems from assessment to resolution, including onsite technical support to assist end users in operations, and use of Audio Visual (A/V) and computer equipment. This includes projectors, screens, computer peripherals, control systems and video conferencing, as well as occasional small staging and event set ups to include external microphones, mixing boards, laptops, speakers, portable screens, pipe and drape, and well as other random equipment.</div>
</div><br>
<div><div><b>Qualifications</b></div>
<div><div><b>Qualifications:</b><br>
</div><ul><li>Preferred: CompTIA A+ or equivalent certification</li>
<li>Prefer experience with: Microsoft Office Suite, network environment experience, Windows based operation systems, and mobile based hand-held devices.</li>
<li>Apple experience a plus.</li>
<li>2 to 3 years technical experience preferred.</li>
<li>Preferred: Associates degree or equivalent from two-year College or technical school, or equivalent combination of education and experience.</li>
<li>Exceptional internal and external customer service skills.</li>
<li>Strong attention to detail and deductive reasoning skills.</li>
<li>Strong documentation skills.</li>
<li>Experience using helpdesk ticketing systems preferred.</li>
<li>Some knowledge and experience with A/V equipment in meeting/conference room preferred.</li>
<li>Computer Skills to include setup with A/V equipment with both PC and Laptops.</li>
<li>Good Communication Skills &ndash; written, verbal (phone and face-to-face).</li>
<li>Good Organizational Skills.</li>
<li>Must have valid Driver&rsquo;s License.</li>
<li>Must be able to lift 30-40 pounds unassisted.</li>
<li>Must be able to bend, stoop, crouch, kneel, climb, reach, pull, push, grasp, lift, and stand for periods of time.</li>
<li>Must pass background check.</li></ul></div><br>
<p></p>
</div><br>
<div><div><b>Responsibilities</b></div>
<div><div><b>Responsibilities:<br>
</b><br>
<br>
</div><ul><li>Reimage PCs/Macs and install and configure them as directed by senior technicians.</li>
<li>Close and/or open trouble tickets, while following proper guided protocols.</li>
<li>Maintain records/inventory related to computer equipment (PC/ iMAC&rsquo;s) including procuring the use of licenses/registration.</li>
<li>Ensure equipment is in working order and in proper placement.</li>
<li>Provide A/V Support to Electronic classrooms and conference rooms as needed or requested.</li>
<li>Assist with ongoing documentation of processes and procedures.</li>
<li>Maintain inventory list of equipment and security of all equipment that is worked on.</li>
<li>Perform routine preventive maintenance and inspections on all copier, printer, and computer equipment.</li>
<li>Quickly adapting to new processes and procedures in a fast-paced environment.</li>
<li>Diagnostics and troubleshooting of AV/Computer equipment and installations.</li>
<li>Assist installation and service on replacement of consumables such as projector lamps, amps, and other A/V equipment.</li>
<li>Assist installation and service on replacement of computer equipment.</li>
<li>Provide service for electronic/Smart Board classrooms, computer labs, and conference/events and all related tasks associated with said locations.</li>
<li>Conveying technical issues and material to non-technical people.</li>
<li>Strong customer service skills.</li>
<li>Assist full time staff, including working with other hourly personnel as assigned.</li>
<li>Other related tasks and duties as assigned by the Director of Information Technology.</li>
</ul></div>
</div><br>
<div><div><b>Posting Date</b></div> <div>04/10/2026</div>
</div><br>
<div><div><b>Closing Date</b></div>
</div><br>
<div></div><div><div><b>Special Instructions to Applicants</b></div>
<ul><li>Rate of pay of $17.00 per hour.</li>
<li>Official transcripts required prior to employment (if applicable).</li>
<li>Recommended hire will be subject to pre-employment screenings.</li>
<li>Triton College is an AA/EOE.</li>
<li>Schedule: Hourly up to 15 hours per week, weekdays and some Saturdays required. Schedule to be negotiated.</li>
</ul>
</div><br>
<div><div><b>Quicklink for Posting</b></div> <div>https://jobopenings.triton.edu/postings/2414</div>
</div><br>
</div></div></div></div></div><h2 class="jobSectionHeader"><b>Supplemental Questions</b></h2>
<div><p>Required fields are indicated with an asterisk (*).</p>
<p>
</p></div><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
<div><b>Required Documents</b>
<div><ul><li>Resume</li></ul>
</div><b>Optional Documents</b>
<div><ul><li>Cover Letter</li></ul></div></div></div>

Computer Technician

University of Connecticut

<div><p>Computer Support Technician 1</p><div><br>
<p></p>
<b>Search #:</b> 499512<br>
<b>Work type:</b> Full-time<br>
<b>Location:</b> UConn Storrs<br>
<b>Categories:</b> Information Technology<br>
</div>
<div><p><b>JOB SUMMARY</b></p>
<p>
The University of Connecticut, Information Technology Services (ITS), is seeking a highly technical and self-motivated Desktop Support Technician (Computer Support Specialist 2 or Technician 1). The successful candidate is an energetic IT professional who is excited by delivering &ldquo;best in class&rdquo; services. Under the direction of the Manager of Device Support, this position is responsible for the day-to-day operational support in the Technology Support Center. This service-oriented position is based in the Storrs campus and supports the faculty, staff, and students at the University.</p>
<p>
The University of Connecticut has been named the top public university in New England for over a decade and is ranked among the top public universities in the nation. The University of Connecticut is also a Carnegie Foundation Research University, a prestigious honor shared by only the nation's top higher education institutions.</p>
<p><b>
DUTIES AND RESPONSIBILITIES</b></p>
<ul>
<li>Use standard diagnostic techniques to analyze, identify, and solve problems.</li>
<li>Provide assistance in technology support and training, both remotely and in person.</li>
<li>Assists with technical projects as part of a project team.</li>
<li>Assists with the development of plans and processes that minimize risk to services or systems due to errors.</li>
<li>Provides user support and customer service on technology related issues. Troubleshoot problems and advise on appropriate action. Communicate with other IT personnel on problem resolution and status of open cases.</li>
<li>Respond to inquiries from faculty, staff and students, and assist them in the installation, upgrade, troubleshooting and maintenance of computing devices.</li>
<li>Supports the confidentiality, integrity, and availability of university information as part of the overall University Information Security Program.</li>
<li>Analyze, record and track software and hardware issues using the central ticketing system, Jira Service Desk.</li>
<li>Assists senior technical personnel with the installation, upgrade, and maintenance of university information technology systems.</li>
<li>Positions at this level may supervise students or support employees.</li>
<li>Provides administrative support in hiring, training, scheduling, and discipline of student workers.</li>
<li>Resolve complex software and hardware problems, and work with users to troubleshoot and implement solutions.</li>
<li>Collaborates and Escalates issues within ITS to resolve issues related to server, network, classroom AV and account support.</li>
<li>Develop procedures, techniques, or programs to improve the performance and efficiency of software and hardware systems. Use various software and hardware tools, install software and/or hardware, and write/share documentation for hardware, software and tools.</li>
<li>Configures and deploys computers using JAMF/Intune and necessary peripheral devices.</li>
<li>Perform regular upgrades to ensure systems remain updated and secure.</li>
<li>Work with vendors and leadership to develop or enhance new systems.</li>
<li>Develop plans and processes to ensure the availability of IT services or systems in the school.</li>
<li>Contribute to technical projects pertaining to information technology services.</li>
<li>Perform related duties as required.</li>
</ul>
<p><b>MINIMUM QUALIFICATIONS</b></p>
<p><b>
Computer Specialist 2:</b></p>
<div>
<ul><li>Associate&rsquo;s degree and two years of related experience or a bachelor&rsquo;s degree or four years of related experience.</li></ul>
<ul><li>Demonstrated ability to communicate effectively through both oral and written means to different populations.</li></ul>
<ul><li>Experience in complex networked environments, including cloud services, file sharing, email setup, wireless connectivity, and client-side IP configuration.</li></ul>
<ul><li>Demonstrated ability to effectively and clearly communicate technical computing related issues, training and guidance to a non-technical audience.</li></ul>
<ul><li>Experience working with Intune and JAMF to manage Windows and Apple devices.</li></ul>
<ul><li>Experience with Microsoft 365 and related software applications.</li></ul>
<ul><li>Experience using and supporting Microsoft Windows, MacOS and iOS.</li></ul>
<ul><li>Proven knowledge of university and personal device configurations, including mobile devices.</li></ul>
<ul><li>Demonstrated knowledge of printer setup and configuration.</li></ul>
<ul><li>Proven ability to work independently.</li></ul>
<ul><li>Demonstrated skill in critical thinking, problem solving, and analysis.</li></ul>
</div>
<p><b> Computer Support Tech 1 (Inclusive of Computer Support Specialist 2):</b></p>
<div>
<ul><li>Associate's degree and four years of experience; OR Bachelor&rsquo;s degree and two years of experience OR six years of related experience.</li></ul>
</div><div><ul><li>Demonstrated comprehensive knowledge of multiple technologies used to support computing at a higher education institution.</li></ul>
<ul><li>Detailed understanding of the procedures and strategies used in academic support technology focus areas (e.g., faculty support, help desk, computer labs, networking, PC labs, research support and programming, training and development).</li></ul>
<ul><li>Demonstrated experience providing technical support in classroom, including familiarity with specialized AV systems, control systems, digital audio workstations, and networked audio/video equipment commonly used in hi-tech classrooms.</li></ul>
<ul><li>Experience using and supporting, and managing Microsoft Windows, MacOS and iOS</li></ul>
<ul><li>Demonstrated knowledge of internet security and data privacy.</li></ul>
<ul><li>Demonstrated ability to interpret end-user needs and act on them quickly.</li></ul>
<ul><li>Demonstrated ability to work well with people, and work collaboratively with individuals of diverse cultural, social and educational backgrounds.</li></ul>
</div>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p><b>
Computer Specialist 2:</b></p>
<div>
<ul><li>Experience in higher education environment.</li></ul>
<ul><li>Experience with ticketing systems such as Jira Service Desk.</li></ul>
<ul><li>Experience using an inventory tracking system.</li></ul>
<ul><li>Experience working in an IT Help Desk.</li></ul>
<ul><li>Experience with computer hardware repair.</li></ul>
</div>
<p><b>Computer Support Tech 1: (Inclusive of Computer Specialist 2)</b></p>
<div>
<ul><li>Experience with utilizing tools for remote support such as BeyondTrust.</li></ul>
<ul><li>Experience managing or setting up AI Chat Bot.</li></ul>
<ul><li>Experience managing digital signage.</li></ul>
</div>
<p><b>APPOINTMENT TERMS</b></p>
<p>
The chosen incumbent must possess a willingness and ability to work occasional weekends and outside normal work hours.</p>
<p>
The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: https://hr.uconn.edu/health-benefits/. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).</p>
<p><b>
TERMS AND CONDITIONS OF EMPLOYMENT</b></p>
<p>
Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.</p>
<p><b>
TO APPLY</b></p>
<p>
Please apply online at https://hr.uconn.edu/jobs, Faculty and Staff Positions, Search #499512 to upload a <b>resume, cover letter, </b>and contact information for <b>three (3) professional references.</b></p>
<p>
This job posting is scheduled to be removed at 11:55 p.m. Eastern time on April 23, 2026.</p>
<p>
All employees are subject to adherence to the State Code of Ethics, which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations.</p>
<p><i>
All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.</i></p>
<p><i>
The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee&rsquo;s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
</i></p><p><i>The University of Connecticut is an AA/EEO Employer.</i></p>
</div>
<p><b>Advertised:</b> Apr 09 2026 Eastern Daylight Time<br>
<b>Applications close:</b> Apr 23 2026 Eastern Daylight Time</p></div><p></p>

Computer Support Technician 1

Arkansas Regional Organ Recovery Agency (ARORA)

<p><b>Department</b>: Information Systems</p><p><b>FLSA Status</b>: Exempt</p><p><b>Reports To</b>: Manager of Information Systems (MIS)</p><p><b>Direct Reports</b>: 0</p><p><b>OSHA Risk Category</b>: 2</p><p><b>Safety Sensitive Position</b></p><p><b>Job Summary/Scope</b></p><p>The Computer Technician is responsible for ensuring the security, reliability, and efficiency of the organization&rsquo;s technology systems by maintaining regulatory compliance, providing daily technical support, and managing hardware, software, and network infrastructure. This includes real-time troubleshooting, after-hours assistance, asset lifecycle management, user account configuration, and documentation of IT activities.</p><p><b>Essential Functions</b></p><p>1. Maintain compliance with federal, state, and partner regulations/guidelines concerning information technology and IT security.</p><p>2. Daily operational support for technical system problems, both software and hardware </p><p>3. Assist with after-hours and weekend troubleshooting/help desk issues.</p><p>4. Maintain computers, phones, broadband devices, and other associated technological equipment for speed, dependability, accessibility, and security.</p><p>5. Provide real-time support for user hardware and software needs.</p><p>6. Document activities, progress, and issue status in IT support software.</p><p>7. Utilize independent judgment, analytical, and problem-solving skills to address support issues.</p><p>8. Analyze computer hardware problems, services, and order replacement parts as necessary.</p><p>9. Ensure purchases of software and equipment follow the approval procedure and are within budgetary allotment.</p><p>10. Perform asset and lifestyle management of workstations, software installation/configuration of IT equipment replacements, and track and validate the current state of assets.</p><p>11. Install software, demonstrating its operational usage and troubleshooting when users are faced with problems.</p><p>12. Responsible for setup and problem-solving of computer network systems, cabling, and wireless networks.</p><p>13. Configure new user and deactivation of accounts through business collaboration software, keycard access, and associated role software (i.e., iTransplant, TransNet, etc.).</p><p>14. Ensure proper setup of equipment for web conferences and other events that use computers and their peripherals.</p><p>15. Service and maintain computer-related peripherals such as printers, projectors, web cameras, and scanners.</p><p>16. Ensure the MIS is aware of the status and issues regarding hardware and software systems.</p><p>17. Assist MIS regarding hardware and software systems as directed.</p><p>18. Responsible for ensuring backup of all computer files, including facilitating the monthly verification of data recovery and documenting results.</p><p>19. Create training and work instructions for users for applications, databases, and various IT procedures.</p><p><b>Secondary Functions</b></p><p>1. Assist with the ITM inventory destruction according to the IT destruction schedule.</p><p>2. Network administration for Active Directory, as well as site administrator for third-party vendors.</p><p>3. Maintains new user setup of the SharePoint portal.</p><p>4. Assist with the creation and monitoring of departmental goals and key performance indicators.</p><p><b>Organizational Expectations</b></p><p>1. Maintain regular and punctual attendance at the assigned work location.</p><p>a. Accurately document timekeeping records.</p><p>2. Complete and maintain appropriate documentation in a timely and thorough manner, including activities. Examples include training documentation, mileage, expenses, electronic schedule of SLL events, and other forms.</p><p>a. Proof work for accuracy and completeness.</p><p>3. Exhibit and model SLL&rsquo;s conduct standards, mission, and organizational clarity (core purpose, core values, business definition, and strategic anchors) in all job functions and interactions, both internal and external to SLL.</p><p>4. Attendance at staff meetings, training programs, and/or in-service meetings, as required.</p><p>5. Demonstrate professional appearance, behavior, and standards in all business dealings and interactions.</p><p>6. Demonstrate professional conduct and behavior reflective of SLL&rsquo;s respect, honor, admiration, and reverence for the donor and donor family.</p><p>7. Foster effective relationships with client representatives.</p><p>8. With the approval of the division head, serves on national committees.</p><p>9. Perform other duties as assigned.</p><p><b>Potential Risk Factors:</b></p><p>1. Risk Exposure to Blood/Body Fluids: While performing some essential functions of your position, you may be exposed to blood or body fluids. Established procedures identify the appropriate personal protective measures that you should use when performing essential functions of your position. The SLL Safety program will provide you with the appropriate procedures and guidelines in which you should perform the essential duties of your job. If you need additional training or resources, please see your supervisor or the SLL Safety Officer.</p><p>2. Physical Requirements: see the Analysis of Work Demands section of this job description.</p><p>3. Competency Evaluation: Competency evaluations are required for this position. Your supervisor will notify you when your evaluation is to be conducted.</p><p>4. Training: You may need additional training to better understand the performance requirements of your essential job functions. Training classes are available and can be requested and/or assigned. Your attendance at such classes is mandatory.</p><p><b>Work Environment</b></p><p>1. Works in a normal office environment.</p><p>2. Works in various locations, including normal office environment, operating room, hospital environment, and other locations as essential and secondary functions necessitate.</p><p>3. Required to carry a cellular telephone for business purposes.</p><p>4. Occasional travel is required by personal vehicle to fulfill the duties and responsibilities of the position.</p><p>5. May require travel by commercial or chartered aircraft.</p><p>6. Non-smoking office.</p><p><b>Work Hours</b></p><p>Infrequent travel, some overnight. Forty-hour workweek with occasional weekends, holidays, or evenings.</p><p><b>Minimum Job Requirements</b></p><p>1. Associate's degree in information technology and/or equivalent technical certifications required.</p><p>2. Minimum of two years progressive work experience in information/systems technology</p><p>3. Proficient computer skills in Microsoft Office Products and Internet Browsers</p><p>4. Structured Query Language (SQL) server experience, preferred</p><p>5. Network and database site administration skills preferred</p><p>6. SharePoint Portal experience preferred</p><p>7. Maintain a valid driver&rsquo;s license, reliable automobile, and proof of automobile insurance</p><p>8. Consistent demonstration of attention to detail, precision, accuracy, and customer satisfaction.</p><p>9. Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks.</p><p>10. Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite.</p><p><b>Security Requirements</b></p><p>This position is responsible for requesting, managing, and storing confidential records and ensuring that information is protected, handled discreetly and professionally, according to recognized standards, regulations, and standards for maintaining patient, financial, and employment records.</p><p>Pay: $49,500.00 - $61,450.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Rightworks

<div>
 Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day.
 <br/>
 <br/>
 We have a great team, we&rsquo;re growing fast and have a winning culture based on innovation, teamwork, and mutual respect.
 <br/>
 <br/>
 <strong>
  Job Overview
  <br/>
  <br/>
 </strong>
 As a part of the Cloud Premier Team, the primary responsibility of the Cloud Service Technician is to provide our clients with premium troubleshooting experience via our phone queue system.
 <br/>
 <br/>
 This role is designed as a Launchpad for your IT career. Your primary objective is to act as a first responder to client requests, addressing a diverse range of technical issues with the aim of delivering solutions that enhance our clients&rsquo; experience with our cloud solutions.
 <br/>
 <br/>
 Your daily activities will contribute to building a strong reputation for reliable troubleshooting and outstanding customer service. You'll engage with clients remotely, utilizing chat, email, phone, and remote desktop tools to address their needs. The issues you encounter will vary, offering you a vast landscape of learning and growth in technical support.
 <br/>
 <br/>
 This is a remote work position.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Providing first-level technical support for cloud servers, applications, and managed workstations within a Citrix environment.
  </li>
  <li>
   Addressing a spectrum of technical issues involving servers, connectivity, networking, printers, applications, virtualization, security, and directory services.
  </li>
  <li>
   Prioritizing client satisfaction by delivering a consistently positive service experience and resolving issues efficiently.
  </li>
  <li>
   Serving as the initial point of contact for new support tickets or calls, identifying and troubleshooting client technical issues.
  </li>
  <li>
   Diligently documenting all client interactions, incidents, and troubleshooting steps within our ticketing system to maintain clear and accurate records.
  </li>
  <li>
   Contributing to the development and maintenance of our internal documentation, knowledge bases, and best practice guides, with a special emphasis on Citrix-based solutions.
  </li>
  <li>
   Communicating technical information in a way that is understandable to both technical and non-technical clients, ensuring clarity and client confidence.
  </li>
  <li>
   Escalating complex client issues to higher-level support teams with detailed context for further investigation and resolution.
  </li>
  <li>
   Employing Citrix management tools to oversee and administer virtual applications and desktops.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent; higher education or certifications in IT or related field preferred.
  </li>
  <li>
   CompTIA A+ Certification preferred but not required.
  </li>
  <li>
   Minimum of 2 years in customer service.
  </li>
  <li>
   Ability to maintain meticulous records within ticketing systems, providing clear and comprehensive documentation of client issues and steps taken to resolve them.
  </li>
  <li>
   Proficiency in Windows OS.
  </li>
  <li>
   Familiarity in Citrix environments preferred.
  </li>
  <li>
   Understanding of cloud computing platforms and virtualization technologies.
  </li>
  <li>
   Experience with MS Active Directory, local networking, and troubleshooting in a virtual desktop infrastructure.
  </li>
  <li>
   Excellent verbal and written communication abilities to convey technical information clearly to both technical and non-technical clients.
  </li>
  <li>
   Strong analytical and problem-solving skills.
  </li>
  <li>
   Exceptional customer service skills.
  </li>
  <li>
   A collaborative spirit, ready to work as part of a team and contribute positively to a supportive work environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Eligibility Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.
  </li>
  <li>
   Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.
  </li>
  <li>
   Relocation will not be offered for this position.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 The hourly compensation for this role is $21.43/hour.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!
 <br/>
 <br/>
 <em>
  This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
 </em>
</div>


Cloud Service Technician

IronArch Technology

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.
 <br/>
 <br/>
 Our employees have voted us as a
 <strong>
  'Best Place to Work' 9 times
 </strong>
 and we are an
 <strong>
  INC 5000 recipient for being one of the fastest growing businesses in the United States.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Values:
 </strong>
 Deliver Outcomes with Speed | Own the Work and the Results | Respect People. Speak Directly. | Stay Curious. Enjoy the Journey.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 IronArch Technology is seeking a PC Technician to join our team in South Bay, FL. The Help Desk Specialist will perform technical, operational, and training support (Tier 2) to users and technical teams, for PC desktop hardware, output devices, and software packages to support our Army Corps of Engineers &ndash; Revolutionary Information Technology Services (RITS) program. The RITS program provides modern and secure enterprise-wide IT support services to approximately 37,000 USACE customers located throughout the Continental United States (CONUS) and Outside the Continental United States (OCONUS).
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Install and test output devices, PC&rsquo;s, and other peripherals, configure the operating system, load shrink-wrap programs, and other application software programs.
  </li>
  <li>
   Troubleshoot output devices, PC&rsquo;s, and peripheral incidents, perform hardware and software diagnostics, coordinate needed repairs, resolve output device system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.
  </li>
  <li>
   Ensuring printer firmware and CAC software are in compliance, and work instructions are current.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
  </li>
  <li>
   4+ years of professional, applicable experience
  </li>
  <li>
   Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
  </li>
  <li>
   Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
  </li>
  <li>
   May need to travel
  </li>
  <li>
   Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After-hours support may be required on an infrequent basis
  </li>
  <li>
   Prior experience in the maintenance and repair of printers manufactured by HP, Ricoh, Xerox, and Lexmark. Experience should include the use of vendor proprietary configuration tools, monitoring tools, and coordinating third-party warranty repairs
  </li>
  <li>
   Experience installing and configuring firmware and CAC authentication software on printer devices
  </li>
  <li>
   Experience supporting Windows 10 and MS Office 2013
  </li>
  <li>
   Experience using Remedy or a similar ticketing system
  </li>
  <li>
   Strong analytical and follow-through skills
  </li>
  <li>
   Strong verbal and written communication skills
  </li>
  <li>
   Demonstrated experience writing process documentation
  </li>
  <li>
   Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments
  </li>
  <li>
   Ability to work well independently on defined tasks
  </li>
  <li>
   Ability to work well as part of a team
  </li>
  <li>
   Secret Clearance required prior to start
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prior USACE/ACE-IT experience
  </li>
  <li>
   Experience working in a DoD environment
  </li>
  <li>
   Experience supporting Office 365
  </li>
  <li>
   Knowledge of PowerShell scripting a plus
  </li>
  <li>
   Experience using SharePoint to organize and store documents
  </li>
  <li>
   Army MOS 25B experience desired
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why IronArch Technology?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Awarded Best Place to Work 9 times!
  </li>
  <li>
   Competitive compensation and market-leading bonus opportunities
  </li>
  <li>
   Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
  </li>
  <li>
   Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
  </li>
  <li>
   401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
  </li>
  <li>
   20 days of PTO accumulated per calendar year
  </li>
  <li>
   11paid holidays
  </li>
  <li>
   Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
  </li>
  <li>
   Sabbatical programs
  </li>
  <li>
   Company-paid short- and long-term disability
  </li>
  <li>
   Company-paid life insurance
  </li>
  <li>
   Voluntary life, accidental and indemnity income replacement benefits
  </li>
  <li>
   Professional development reimbursement
  </li>
  <li>
   Health club reimbursement
  </li>
  <li>
   Matching donation program and annual philanthropic activities
  </li>
  <li>
   Pet insurance
  </li>
  <li>
   And more!
   <br/>
   <br/>
  </li>
 </ul>
 Apply today to learn why IronArch Technology has been recognized as &ldquo;Best Place to Work&rdquo; for 9 years!
 <br/>
 <br/>
 IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
 <br/>
 <br/>
 In alignment with applicable state and local pay transparency laws, IronArch includes a salary range in our job descriptions to support equity and transparency in our hiring process. The compensation range provided reflects what we reasonably expect to offer for this role, with the final offer determined by a variety of factors including skills, experience, and scope of responsibilities.
 <br/>
 <br/>
 Salary Description
 <br/>
 <br/>
 $55,000 - $65,000
</div>


PC Technician

Cal Tech Services Inc

<div>
 <strong>
  Benefits/Perks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Compensation
  </li>
  <li>
   Flexible Scheduling
  </li>
  <li>
   Career Growth Opportunities
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain computer hardware in working order
  </li>
  <li>
   Set up employee workstations (computers, printers, routers, etc)
  </li>
  <li>
   Install and configure software
  </li>
  <li>
   Train colleagues in best practices in technology and how to use software and equipment
  </li>
  <li>
   Assess security risks and ensure the security of networks and computer systems
  </li>
  <li>
   Maintain optimized local network
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor&rsquo;s degree in Computer Science or a related field is preferred
  </li>
  <li>
   Previous experience as an IT Technician or an IT Certification is preferred
  </li>
  <li>
   Strong troubleshooting and analytical skills
  </li>
  <li>
   Ability to work well as part of a team
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Understanding of data privacy and security
  </li>
 </ul>
</div>


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