computer support analyst

Metropolitan Transportation Authority

<div>Description 
 
 
<div><div>JOB TITLE: 
Computer Support Analyst Level 1 (TCU)</div><div> 
SALARY RANGE:<div> 
Step 1: $57,100
Step 2: $61,179
Step 3: $65,258
Step 4: $69,336
Step 5: $73,415
Step 6: $77,493
Step 7: $81,572</div></div><div> 
DEPT/DIV: 
Information Technology</div><div> 
SUPERVISOR: 
Manager, IT Client Support</div><div> 
LOCATION: 
2 Broadway 
</div> 
<div>HOURS OF WORK: 
9:00 am - 5:30 pm (7.5 hours/day) or as required</div></div> 
***This position is represented by the Transportation Communications Union (TCU)*** 
Opening 
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. 
Summary 
The primary purpose of this position is to provide technical support to clients utilizing MTA computer hardware, software, and technology services within an integrated network environment. 
Responsibilities 
<ul><li>
Install, configure, and troubleshoot complex hardware and/or software solutions supporting critical business functions and customer-facing services.</li><li>
Provide first and second-level help desk/desktop support for all IT-related technical problems and services.</li><li>
Support satellite locations in a timely and effective manner during the installation, maintenance, troubleshooting, and repair of all IT-related desktop technologies.</li><li>
Maintain departmental records in a timely and accurate manner for all IT assets in accordance with MTA policies and procedures.</li><li>
Timely and accurate completion of all Call Center data in accordance with IT requirements.</li><li>
Perform all functions relating to the receipt, inventory, storage, tracking, repair, disposal, and reporting of Information Technology assets utilized throughout the organization.
</li><li>Participate in the evaluation of new products and technologies.</li></ul>
Required Qualifications<ul><li>
Basic knowledge and familiarity with installing, maintaining, and troubleshooting desktop resources, including, but not limited to, operating system software, MS Office suite, commercial off the shelf software, desktops, laptops, mobile devices, tablets, multi-function printers, internet technologies, remote access solutions, and all commonly used desktop peripherals.</li><li>
Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.</li><li>
Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training.</li><li>
Strong oral and written communication skills.</li><li>
Strong analytical skills.</li><li>
Strong people skills.</li><li>
Must be able to move and lift up to 25lbs of equipment such as monitors, keyboards, CPUs, printers, laptops, firewalls, etc.</li><li>
Must possess a valid driver&rsquo;s license.</li><li>
Must possess a basic knowledge, familiarity, and experience with maintaining and supporting desktop hardware, software, and network resources and protocols.</li></ul>
Required Education &amp; Experience<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related discipline; or a minimum of 1 year&rsquo;s experience installing, maintaining, and supporting desktop technologies in an office environment.</li></ul>
Other Information
This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees. As such, candidates selected for this position will be represented by TCU and be on the MTA payroll. In addition, candidates selected may be required to work at any MTA Agency location.
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div>

Computer Support Analyst Level 1 (TCU)

<div>
 
 Description
 
 
 
 JOB TITLE:
 
 
 Computer Support Analyst Level 1 (TCU)
 
 
 
 Salary Range
 
 
 
 Step 1: $57,100
 
 
 Step 2: $61,179
 
 
 Step 3: $65,258
 
 
 Step 4: $69,336
 
 
 Step 5: $73,415
 
 
 Step 6: $77,493
 
 
 Step 7: $81,572
 
 
 
 Dept/Div
 
 
 
 Information Technology
 
 
 
 Supervisor
 
 
 
 Manager, IT Client Support
 
 
 LOCATION:
 
 
 2 Broadway
 
 
 
 Hours Of Work
 
 
 
 9:00 am - 5:30 pm (7.5 hours/day) or as required
 
 
 ***This position is represented by the Transportation Communications Union (TCU)***
 
 
 Opening
 
 
 The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
 
 
 
 Summary
 
 
 
 The primary purpose of this position is to provide technical support to clients utilizing MTA computer hardware, software, and technology services within an integrated network environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Install, configure, and troubleshoot complex hardware and/or software solutions supporting critical business functions and customer-facing services.
 </li>
 <li>
 Provide first and second-level help desk/desktop support for all IT-related technical problems and services.
 </li>
 <li>
 Support satellite locations in a timely and effective manner during the installation, maintenance, troubleshooting, and repair of all IT-related desktop technologies.
 </li>
 <li>
 Maintain departmental records in a timely and accurate manner for all IT assets in accordance with MTA policies and procedures.
 </li>
 <li>
 Timely and accurate completion of all Call Center data in accordance with IT requirements.
 </li>
 <li>
 Perform all functions relating to the receipt, inventory, storage, tracking, repair, disposal, and reporting of Information Technology assets utilized throughout the organization.
 </li>
 <li>
 Participate in the evaluation of new products and technologies.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Basic knowledge and familiarity with installing, maintaining, and troubleshooting desktop resources, including, but not limited to, operating system software, MS Office suite, commercial off the shelf software, desktops, laptops, mobile devices, tablets, multi-function printers, internet technologies, remote access solutions, and all commonly used desktop peripherals.
 </li>
 <li>
 Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
 </li>
 <li>
 Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training.
 </li>
 <li>
 Strong oral and written communication skills.
 </li>
 <li>
 Strong analytical skills.
 </li>
 <li>
 Strong people skills.
 </li>
 <li>
 Must be able to move and lift up to 25lbs of equipment such as monitors, keyboards, CPUs, printers, laptops, firewalls, etc.
 </li>
 <li>
 Must possess a valid driver&rsquo;s license.
 </li>
 <li>
 Must possess a basic knowledge, familiarity, and experience with maintaining and supporting desktop hardware, software, and network resources and protocols.
 
 
 </li>
 </ul>
 
 Required Education &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related discipline; or a minimum of 1 year&rsquo;s experience installing, maintaining, and supporting desktop technologies in an office environment.
 
 
 </li>
 </ul>
 Other Information
 
 
 This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees.  As such, candidates selected for this position will be represented by TCU and be on the MTA payroll.  In addition, candidates selected may be required to work at any MTA Agency location.
 
 
 Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).
 
 
 Equal Employment Opportunity
 
 
 MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
 
 
 The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
</div>

Stanford University

<div>The Hoover Institution at Stanford University is seeking qualified candidates for the full-time position of Computing Support Analyst. To ensure your application information is captured in our official files for immediate access to your resume, you must apply to http://stanfordcareers.stanford.edu and in the key word search box, indicate Requisition #108482 
<div><div><div>WORKING TITLE:</div><div> Computing Support Analyst I</div></div> 
<div><div>
JOB TITLE:</div><div> Computing Support Analyst I</div></div> 
<div><div>
JOB CODE:</div><div> 4730</div></div> 
<div><div>
GRADE:</div><div> G</div></div> 
<div><div>
EXEMPTION:</div><div> Non-exempt</div></div> 
<div><div>
SALARY RANGE:</div><div> $44.40 - $49.88 per hour</div></div> 
<div><div>
TERM:</div><div> Fixed, 6 months</div></div> 
<div><div>
WORK ARRAGEMENT:</div><div> Onsite</div></div></div> 
About Stanford University&rsquo;s Hoover Institution: The Hoover Institution on War, Revolution, and Peace is a public policy research center devoted to the advanced study of economics, politics, history, and political economy&mdash;both domestic and foreign&mdash;as well as international affairs. 
Founded in 1919 by Herbert Hoover before he became the thirty-first president of the United States, the Institution began as a repository of historical material gathered at the end of World War I. The library and archives have grown to be among the largest private repositories of documents on twentieth-century political and economic history. Over time the Institution expanded its mission from collecting archival material to conducting advanced research on contemporary history and economics and applying this scholarship to current public policy challenges. 
With its eminent scholars and world-renowned library and archives, the Hoover Institution seeks to improve the human condition by advancing ideas that promote economic opportunity and prosperity while securing and safeguarding peace for America and all humanity. 
JOB PURPOSE:
Under direct supervision, provide technical support to end-users for computer hardware, software, and network related problems. 
CORE DUTIES*:<ul><li>
Provide first line of response to requests for various hardware, software, peripheral, and networking technical assistance. Provide remote problem resolution when possible. 
</li><li>
Resolve basic end-user problems, escalate as appropriate. 
</li><li>
Install, upgrade, configure, and troubleshoot computing and communication devices and peripherals. 
</li><li>
Perform, schedule, and monitor system alerts, work queues, backups, and recovery activities. 
</li><li>
Update daily status reports and shift handover reports if applicable. 
</li><li>
Apply security best practices. 
</li><li>
Gather and record asset inventory and software license information. 
</li><li>
Ensure users are assigned appropriate resources.</li><li>The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.</li></ul> 
<div>MINIMUM REQUIREMENTS:
Education &amp; Experience:
Experience with various operating systems and computing devices. Experience installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting 
Knowledge, Skills, and Abilities:<ul><li>
Strong communication and interpersonal skills. 
</li><li>
Ability to provide excellent client service. 
</li><li>
Ability to apply diagnostic techniques for problem troubleshooting. 
</li><li>
Ability to apply information technology best practices, including security (this includes information security or physical security, such as asset management) to problem resolution and troubleshooting.</li></ul> 
Certifications and Licenses:<ul><li>
None</li></ul> 
PHYSICAL REQUIREMENTS*:<ul><li>
Constantly perform desk-based computer tasks. 
</li><li>
Frequently sitting. 
</li><li>
Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds. 
</li><li>
Rarely twist/bend/stoop/squat, kneel/crawl.</li><li>- Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.</li></ul> 
WORKING CONDITIONS:<ul><li>
May require extended hours and weekends, on-call rotation</li></ul> 
The expected pay range for this position is $44.40 - $49.88 per hour. 
Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. 
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford&rsquo;s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. 
WORK STANDARDS:<ul><li>
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients as well as with external organizations. 
</li><li>
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. 
</li><li>
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.</li></ul> 
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. 
 
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form. 
 
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</div></div>

Computing Support Analyst 1

Wilson Elser

<div><div>Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms.</div>
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our New York office.

This position is a full-time on site position.

The Position

This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.

Key Responsibilities:
<ul>
<li>Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.</li>
<li>Collect and track equipment from departed end users following standardized asset tracking procedures.</li>
<li>Provide support for video conferencing and related A/V on-site systems.</li>
<li>Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.</li>
<li>Coordinate user requirements with regional supervisors, management, and other IT teams.</li>
<li>Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.</li>
<li>Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.</li>
<li>Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.</li>
<li>Adhere to organizational change management processes.</li>
<li>Perform special duties, tasks, or projects, as required.</li>
</ul>
Qualifications
<ul>
<li>Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
<ul><li>Windows 10 &amp; Windows 11 Operating Systems</li>
<li>Microsoft Office O365 with a strong acumen in Outlook</li>
<li>Desktop client v. web-based applications</li>
<li>Active Directory &amp; Azure AD</li>
<li>Zoom Rooms &amp; Microsoft Teams</li>
<li>Desktop Driver Controls</li>
<li>All-in-One Monitors</li>
<li>VPN, Remote Access, &amp; Cloud Network Access</li>
<li>Virtual Desktop Environments and Functions</li>
<li>Cloud &amp; On-Prem Telephony functions</li>
<li>Desktop imaging &amp; BIOS controls</li>
<li>LAN and SD-WAN support</li>
</ul></li></ul><ul><li>Minimum 3 years working in ITSM and ITIL environments.</li>
<li>Self-starter with the ability to manage own time effectively and work autonomously.</li>
<li>Ability to lift and move items up to 50 lbs.</li>
<li>Ability to travel throughout the region, if needed.</li>
<li>Experience working in an environment that promotes active listening, transparency, and customer-centric service.</li>
<li>Experience in system operations and/or administration a plus.</li>
<li>Prior law firm experience a big plus.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.</li>
<li>ITIL4 certification preferred (in-house training is available).</li>
</ul>
Education
<ul>
<li>Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.</li>
<li>Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.</li>
</ul><div>
Why Should You Apply?
<ul>
<li>Benefits: Outstanding benefits package, including 401k match and generous PTO plan</li>
<li>Career Growth: Ample opportunities for professional development and advancement</li>
<li>Employee Perks: Access to corporate discount plans and other benefits</li>
</ul><h5 class="jobSectionHeader">Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.</h5>
<h5 class="jobSectionHeader">Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.</h5>
<h5 class="jobSectionHeader">Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.</h5>
<h5 class="jobSectionHeader">California Residents may review our CCPA notice for applicants and employees here.</h5>
<h5 class="jobSectionHeader">#ZR</h5></div></div>

On-Site IT Support Analyst

SLAC National Accelerator Laboratory

<div><h2 class="jobSectionHeader">SLAC Job Postings</h2><div> 
<div><div>
</div>Position overview:
We are part of Stanford University, a national laboratory funded by the Department of Energy. For over 50 years, we have delivered world-class science, garnering Nobel prizes and scientific accolades. At SLAC National Accelerator Laboratory (SLAC), we build scientific experiments with data rates and performance requirements that challenge the capabilities of traditional data centers and network infrastructures.
So, you want to impact our world's history? Our endpoints enable studies from dark matter in the cosmos to viruses on earth and things in between. You'll be energized by the work you do and the work that is done around you!
Your responsibilities will include:<ul><li>
Under direct supervision, provide technical support to end-users for computer hardware, software, and network related problems.</li><li>
Provide first line of response to requests for various hardware, software, peripheral, and networking technical assistance. Provide remote problem resolution when possible.</li><li>
Resolve basic end-user problems, advance to other IT departments or CSA2 or CSA2 as appropriate.</li><li>
Image, upgrade, configure, and fix computing and communication devices and peripherals.</li><li>
Perform, schedule, and monitor system alerts, work queues, backups, and recovery activities.</li><li>
Update daily status reports and shift handover reports if applicable.</li><li>
Apply security standard methodologies.</li><li>
Gather and record asset inventory and software license information.</li><li>
Ensure users are assigned appropriate resources.</li><li>
Participate in the on-call rotation.</li><li>
Work on efficiency projects.</li><li>
Resolve, triage and work on tickets that come in through ServiceNow.</li></ul>
To be successful in this position, you will bring<ul><li>
Experience with various operating systems and computing devices. Experience installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem solving.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to provide excellent client service.</li><li>
Ability to apply diagnostic techniques for problem solving.</li><li>
Ability to apply information technology standard processes, including security (this includes information security or physical security, such as asset management) to problem resolution and fixes.</li></ul>
SLAC Employee Competencies:<ul><li>
Effective Decisions: Uses job knowledge and solid judgment to make quality decisions in a timely manner.</li><li>
Self-Development: Pursues a variety of venues and opportunities to continue learning and developing.</li><li>
Dependability: Can be counted on to deliver results with a sense of personal responsibility.</li><li>
Initiative: Pursues work and interactions proactively with optimism, positive energy, and motivation to move things forward.</li><li>
Adaptability: Flexes as needed when change occurs, maintains an open outlook while adjusting and accommodating changes.</li><li>
Communication: Ensures effective information flow to various audiences and creates and delivers clear, appropriate written, spoken, presented messages.</li><li>
Relationships: Builds relationships to foster trust, collaboration, and a positive climate to achieve common goals.</li></ul>
Physical requirements and working conditions:<ul><li>
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the physical aspects of the job.</li><li>
Given the nature of this position, SLAC is open to on-site and hybrid work options.</li></ul>
Work Standards:<ul><li>
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.</li><li>
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for environment, safety and security; communicates related concerns; uses and promotes safe behaviors based on training and lessons learned. Meets the applicable roles and responsibilities as described in the ESH Manual, Chapter 1&iquest;General Policy and Responsibilities:</li><li>
Subject to and expected to follow all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,</li><li>
As a national laboratory, SLAC National Accelerator Laboratory is responsible for adhering to the Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which require employees to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, employees must successfully complete the applicable tier of federal background investigation post hire and receive a favorable federal adjudication. The tier of federal background investigation will be determined by job duties and national security or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.</li></ul>
-<ul><li>
Classification Title: Computing Support Analyst 1
</li><li>Job code: 4730, Grade: G, FLSA: Nonexempt</li><li>
Employment Duration: Regular Continuing</li></ul>
The expected pay range for this position is $33.91 - $49.88 per hour (Stanford Work Location and Remote) SLAC National Accelerator Laboratory/Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. 
 
At SLAC/Stanford, base pay represents only one aspect of the comprehensive rewards package.</div></div></div>

Computing Support Analyst 1 - SLAC

Stantec

<div>At Stantec, we have some of the world&rsquo;s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we&rsquo;re building a stronger, more resilient Stantec every day.
Your Opportunity
Grow with the best. Join a smart, creative, and inspired team that supports operational excellence across the organization. The Stantec community unites more than 34,000 employees working in over 450 locations across six continents. Our Functional Services Teams (FSTs) include Corporate Development, Finance, Human Resources, HSSE, IT, Legal, Marketing/Communications, Practice Services, and Real Estate and Procurement. By bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs play a vital role in strengthening our company and supporting our people.
Take the next step in your IT career with Stantec as a Desktop Support Analyst supporting Information Technology Services. Collaborate with experienced Desktop Support and IT staff across the United States. Work with peers on strategic IT initiatives that improve tools, processes, and end user experience. Support a wide range of IT issues in a challenging environment that values strong troubleshooting skills and practical problem solving.
Your Key Responsibilities
<ul><li>Provide excellent, customer focused support with professionalism and follow-through.</li>
<li>Configure and reconfigure hardware, including workstations and printers, supporting new office setups and acquisition activities.</li>
<li>Analyze and resolve end user hardware, software, and connectivity issues, including more complex technical problems.</li>
<li>Coordinate with office staff and IT teams during scheduled hardware refresh activities.</li>
<li>Create and maintain accurate, consistent records for all support requests.</li>
<li>Monitor progress on issue resolution and keep users informed of status and next steps.</li>
<li>Maintain current knowledge of supported technologies and support policies to deliver accurate, effective solutions for internal clients.</li>
</ul>Your Capabilities and Credentials
Proven competence in a Microsoft Windows environment, including Windows 11, Microsoft Office 365, and Microsoft System Center Configuration Manager (SCCM).
<ul><li>Strong knowledge of PC hardware with hands on experience setting up, configuring, and rebuilding workstations.</li>
<li>Demonstrated troubleshooting skills with the ability to resolve more complex technical issues independently.</li>
<li>Experience with ServiceNow and engineering design applications is a plus.</li>
<li>Experience working in an ITIL based and SOX compliant organization is a plus.</li>
<li>Excellent customer service, communication, and interpersonal skills.</li>
<li>Minimum of three days per week working on site.</li>
<li>Must be able to move, carry, and manipulate equipment up to 50 pounds.</li>
<li>Valid driver&rsquo;s license and satisfactory driving record is required.</li>
</ul>Education and additional Experience
<ul><li>Minimum of 5-6 years of related experience.</li>
<li>Technical degree/diploma/certificate or equivalent in related field; or equivalent combination of education and experience may be considered.</li>
</ul>Position will primarily work in an office setting.
Some travel is required, primarily to other local office locations.
Pay Range:
<ul><li>Locations in MN, OH, VT, &amp; Various CA, NY Areas-$65,600.00 - $95,100.00 Annually</li></ul>
Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.
Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death &amp; dismemberment (AD&amp;D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).
Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.
The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements
Primary Location: United States | OH | Cincinnati
Organization: BC-1974 IT Services-US United States
Employee Status: Regular
Business Justification: Replacement
Travel: Yes
Schedule: Full time
Job Posting: 19/03/2026 07:03:53
Req ID: 1004762
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. At Stantec we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process then please inform a member of our Talent Acquisition team.</div>

Desktop Support Analyst

eZhire

<div>
 
 
 Job Position - Business Analyst / Project Coordinator
 
 
 
 
 
 
 We are looking for a motivated
 
 Business Analyst with Project Coordination experience
 
 to support the planning, delivery, and implementation of software and business projects. In this role, you&rsquo;ll work closely with stakeholders, developers, and QA teams to gather requirements, coordinate project activities, and ensure successful delivery of solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Gather, analyse, and document business and functional requirements
 
 
 &bull; Translate requirements into functional specifications and user stories
 
 
 &bull; Coordinate project tasks, timelines, and deliverables
 
 
 &bull; Facilitate sprint planning, reviews, and stakeholder discussions
 
 
 &bull; Support UAT and post-deployment implementation
 
 
 &bull; Act as a bridge between business and technical teams
 
 
 
 
 
 
 Requirements:
 
 
 
 &bull; Bachelor&rsquo;s degree in IT, Computer Science, or related field
 
 
 &bull; 3+ years of experience as a Business Analyst or similar role
 
 
 &bull; Experience working on software/IT projects in Agile environments
 
 
 &bull; Strong communication, documentation, and analytical skills
 
 
 
 
 
 
 Tools &amp; Skills (Preferred):
 
 
 
 Jira, Confluence, Trello/Asana, Visio/Lucidchart, SDLC, Agile/Scrum
 
 
 
 
 
 Interested candidates are requested to share there resumes at career@ezhire.life and mention position in the subject line.
 
</div>

Business Analyst / Project Coordinator

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