computer support technician

City of Victoria, Texas

<div><div><div><h2 class="jobSectionHeader"><b>JOB SUMMARY</b></h2></div>
<p></p><div><p>Under close supervision, the IT Support Technician provides technical support to City staff by troubleshooting and resolving hardware, software, and basic network issues. This role supports the day-to-day operation of IT across the City by responding to helpdesk tickets and escalating complex issues as needed.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>PRINCIPAL DUTIES AND RESPONSIBILITIES</b></h2></div>
<p></p><div><div><div><div><i>Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:</i></div></div><br>
<div><ul><li>
Configures, installs, troubleshoots, and repairs desktop and laptop computers and peripherals, mobile devices, network printers, and common software applications such as email, Office, and cybersecurity applications.</li><li>
Monitors and responds to help desk calls and tickets, ensuring effective resolution or escalation when appropriate.</li><li>
Manage computer inventories.</li><li>
Assists IT department staff with tasks and projects as assigned.</li><li>
Performs related duties as required or assigned.</li></ul></div><br>
</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>PHYSICAL AND ENVIRONMENTAL CONDITIONS</b></h2></div>
<p></p><div><p>Work is performed in a standard office environment. Some field work may be required which includes exposure to various outdoor weather conditions. May be required to climb ladders, traverse uneven surfaces, and lift and move objects weighing up to 50 pounds.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>REQUIRED QUALIFICATIONS</b></h2></div>
<p></p><div><ul><li>Associate&rsquo;s degree in computer science or related field and one (1) year of technical support experience; OR an equivalent combination of education, training, and experiences.</li><li>
A valid State driver&rsquo;s license may be required.</li><li>
Basic understanding of cyber security best practices.</li><li>
Excellent communication and documentation skills, with the ability to explain technical issues to non-technical stakeholders.</li><li>
Competencies in technical problem solving, situational analysis, customer service, team collaboration, &amp; SLA awareness.</li><li>
Skilled at organizing work and setting priorities to meet deadlines</li></ul></div></div></div><p></p>

IT Support Technician

Sharp Brains Ltd

<p><b>Position: IT Support Technician L1</b></p><p><b>Role Type: Backfill</b></p><p><b>Working Days: On-Demand</b></p><p><b>Contract duration:</b> 1 year (extendable)</p><p><b>Contract Type: </b>1099</p><p><b>Experience Required:</b> 3-5 years as IT Support.</p><p><b>Site Address: Research Triangle Park, Durham, NC </b>(On-Site)</p><p><b>Languages required: </b>English (B2 - C1)</p><p><b>Responsibilities:-</b></p><ul><li>Desktop Support Engineer provides Break Fix, fault diagnosis, and resolution.</li><li>Providing fault analysis to customers&rsquo; various core operating systems and platforms,</li><li>providing support, and applying desktop fault resolution for the approved application suite.</li><li>Ideal candidate should have 2-3 Years&rsquo; experience in Windows Desktop support.</li><li>Provide first/second-level contact and problem resolution for customer issues.</li><li>Work with vendors to remediate complex AV issues as needed.</li><li>Provide timely communication on issue status and resolution.</li><li>Maintain ticket updates for all reported incidents.</li><li>Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.</li><li>Should have basic knowledge of the Mac operating system, to support Apple pc users.</li><li>Install, upgrade, support, and troubleshoot printers, and computer hardware.</li><li>Performs general preventative maintenance tasks on computers, laptops, and printers.</li><li>Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.</li><li>Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.</li><li>Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.</li><li>This position requires the ability to work in a project-based environment requiring flexibility and teamwork.</li></ul><p>Job Type: Contract</p><p>Pay: $200.00 - $220.00 per day</p><p>Application Question(s):</p><ul><li>Are you comfortable to work as an On Call IT Support Technician?</li><li>What is your current location?</li><li>Your expected rate per hour/per day?</li><li>Are you ok to work as freelancer with 1099 contract?</li></ul><p>Work Location: In person</p>

Desktop IT Support Technician (Freelance/Self employed)

البستان | Albustan

<div>
 <p>
  <strong>
   Job title:
  </strong>
  IT Support Technician&nbsp;
 </p>
 <p>
  <strong>
   Job Site:
  </strong>
  Khamis Mushait
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a versatile and proactive IT Support Technician to join our team. The ideal candidate must be an all-rounder with strong technical skills, able to handle day-to-day IT operations, troubleshoot hardware and software issues, support sales staff devices, and assist the IT Manager with various tasks and projects.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Technical Support &amp; Troubleshooting
  </strong>
 </p>
 <ul>
  <li>
   Diagnose and resolve issues related to
   <strong>
    computers, laptops, printers, scanners, and networked office equipment
   </strong>
   .
  </li>
  <li>
   Provide support for
   <strong>
    salesman handheld devices
   </strong>
   , including configuration, updates, and troubleshooting.
  </li>
  <li>
   Maintain and troubleshoot
   <strong>
    security cameras (CCTV)
   </strong>
   , DVR/NVR systems, and related equipment.
  </li>
 </ul>
 <p>
  <strong>
   System &amp; Network Support
  </strong>
 </p>
 <ul>
  <li>
   Assist with
   <strong>
    network maintenance
   </strong>
   , including Wi-Fi, routers, switches, and basic server support.
  </li>
  <li>
   Install, configure, and update software and operating systems.
  </li>
  <li>
   Ensure proper backup procedures and basic data recovery support.
  </li>
 </ul>
 <p>
  <strong>
   IT Operations
  </strong>
 </p>
 <ul>
  <li>
   Set up new users, configure devices, and maintain IT asset inventory.
  </li>
  <li>
   Monitor system performance and escalate issues when needed.
  </li>
  <li>
   Assist with IT Manager requests, including documentation, reporting, and project implementation.
  </li>
 </ul>
 <p>
  <strong>
   Security &amp; Maintenance
  </strong>
 </p>
 <ul>
  <li>
   Maintain IT security best practices, including antivirus, patching, and device access control.
  </li>
  <li>
   Regularly inspect and maintain hardware to ensure reliability.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Diploma or degree in
   <strong>
    Information Technology
   </strong>
   or related field (or equivalent experience).
  </li>
  <li>
   Strong knowledge of
   <strong>
    Windows OS
   </strong>
   , printers, networking basics, and hardware troubleshooting.
  </li>
  <li>
   Experience with
   <strong>
    CCTV systems
   </strong>
   and mobile/handheld device support is an advantage.
  </li>
  <li>
   Good communication skills and ability to support non-technical users.
  </li>
  <li>
   Ability to work under pressure and manage multiple tasks.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Skills:
  </strong>
 </p>
 <ul>
  <li>
   Basic knowledge of servers, Office 365, or cloud services.
  </li>
  <li>
   Experience in retail or distribution environments (plus point).
  </li>
  <li>
   Valid driving license (if site visits are required).
  </li>
 </ul>
</div>


فني دعم تقنية المعلومات  |  IT Support Technician

noon

<div>
 <p>
  <strong>
   About noon
  </strong>
 </p>
 <p>
  We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for an IT Support Technician who can help us move even faster.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Noon&rsquo;s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG &amp; grocery products with delivery within 15-minutes.
 </p>
 <p>
  Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
 </p>
 <p>
  <br/>
 </p>
 <p>
  noon&rsquo;s mission: Every door, every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll do:
  </strong>
 </p>
 <p>
  We are seeking a proactive and hands-on IT Support Technician to ensure the smooth and efficient operation of our IT infrastructure across multiple retail store and warehouse locations.
 </p>
 <p>
  This role requires a self-starter with strong technical skills, excellent problem-solving abilities, and a commitment to minimizing downtime.
 </p>
 <p>
  The ideal candidate will be responsible for providing technical support, managing IT assets, and maintaining the IT operations of our warehouse facilities.
 </p>
 <p>
  A valid UAE driving license is essential for this position.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Provide hands-on technical support for end-users across all locations, addressing hardware, software, and network issues promptly and effectively.
  </li>
  <li>
   Manage and maintain Active Directory, including user account creation, modification, and deletion, group policy management, and security administration.
  </li>
  <li>
   Administer and troubleshoot mobile devices and applications using Intune and other Mobile Device Management (MDM) solutions.
  </li>
  <li>
   Configure, deploy, and maintain Cisco Meraki network devices, including routers, switches, and wireless access points.
  </li>
  <li>
   Troubleshoot and resolve issues related to systems (desktops, laptops, servers), printers, and handheld devices (PDAs).
  </li>
  <li>
   Utilize ITSM tools such as Jira and Snipe-IT to manage support tickets, track IT assets, and maintain accurate inventory records.
  </li>
  <li>
   Ensure accurate and up-to-date tracking of all IT inventory, including hardware, software licenses, and peripherals.
  </li>
  <li>
   Manage and oversee the IT operations of our warehouse facilities, ensuring reliable connectivity and functionality of all IT systems.
  </li>
  <li>
   Proactively identify and resolve potential IT issues to ensure minimal downtime across all locations.
  </li>
  <li>
   Document troubleshooting steps, solutions, and IT procedures.
  </li>
  <li>
   Collaborate with other IT team members and vendors as needed.
  </li>
  <li>
   Adhere to company IT policies and security standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll need:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Proven hands-on experience with Active Directory administration and troubleshooting.
  </li>
  <li>
   Demonstrable experience in managing and supporting devices using Intune and other MDM platforms.
  </li>
  <li>
   Practical experience with the setup, configuration, and maintenance of Cisco Meraki network infrastructure.
  </li>
  <li>
   Hands-on experience troubleshooting a wide range of IT issues, including systems (Windows and macOS), printers, and PDA devices.
  </li>
  <li>
   Familiarity with and practical experience using ITSM tools like Jira and Snipe-IT.
  </li>
  <li>
   Strong understanding of IT inventory management principles and best practices.
  </li>
  <li>
   Experience managing IT operations within a warehouse or similar environment is highly desirable.
  </li>
  <li>
   Excellent problem-solving, analytical, and communication skills.
  </li>
  <li>
   Ability to work independently and as part of a team.
  </li>
  <li>
   Strong 1 customer service orientation with a proactive approach to issue resolution.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who will excel?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   We&rsquo;re looking for people with high standards, who understand that hard work matters.
  </li>
  <li>
   You need to be relentlessly resourceful and operate with a deep bias for action.
  </li>
  <li>
   We need people with the courage to be fiercely original.
  </li>
  <li>
   noon is not for everyone; readiness to adapt, pivot, and learn is essential.
  </li>
 </ul>
 <p>
 </p>
</div>


Pride System

<p><b>Computer Hardware Engineer</b></p><p>We are seeking a skilled and responsible Computer Hardware Engineer to design, install, maintain, and troubleshoot computer systems and hardware infrastructure. The ideal candidate will have hands-on experience with hardware components, strong technical knowledge, and the ability to ensure reliable performance of IT systems across the organization.</p><p><b>Salary Package &amp; Eligibility:</b></p><p>- Freshers (with interest in computer hardware installation and maintenance): Salary starts from ₹12,000</p><p>- Experienced (2&ndash;3 years): Salary starts from ₹14,000</p><p>- Experienced (4&ndash;5 years): Salary starts from ₹16,000</p><p>---</p><p><b>Requirements:</b></p><p>- Proven experience (2&ndash;3 years) as a Computer Hardware Engineer or similar role.</p><p>- Strong knowledge of computer architecture, hardware components, peripherals, server, networking and internet.</p><p>- Ability to diagnose and resolve hardware/software compatibility issues.</p><p>- Good understanding of cabling, wiring, and electrical connections.</p><p>- Attention to detail and commitment to system reliability.</p><p>- Strong communication and teamwork skills.</p><p>- Willingness to travel for site installations and support.</p><p>---</p><p><b>Preferred Skills:</b></p><p>- Knowledge of server hardware and data center infrastructure.</p><p>- Familiarity with BIOS/firmware updates and hardware monitoring tools.</p><p>- Basic IT/networking certifications (CompTIA A+, Network+, etc.) are an added advantage.</p><p>- Experience with hardware integration in enterprise environments.</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: From ₹12,000.00 per month</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li><li>Life insurance</li></ul><p>Experience:</p><ul><li>Computer hardware: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>Driving Licence (Preferred)</li></ul><p>Location:</p><ul><li>Perundurai, Tamil Nadu (Erode District) (Preferred)</li></ul><p>Work Location: In person</p>

Computer Service Technician

AUT, Inc.

<p><b>Overview</b><br/>We are seeking an Entry-Level PART-TIME Computer IT Support Assistant with a basic understanding of computer hardware and networking. This role offers flexible hours and is ideal for students or individuals seeking part-time work. Training will be provided for the right candidate.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist with basic computer hardware and network troubleshooting.</li><li>Apply logical problem-solving skills to technical issues.</li><li>Communicate effectively with team members and clients.</li><li>Occasional local daytime travel may be required.</li></ul><p><b>Qualifications</b></p><ul><li>Basic knowledge of computer hardware and networking is required.</li><li>Strong troubleshooting skills.</li><li>Good communication skills are essential.</li><li>Students are encouraged to apply.</li></ul><p><b>Perks</b></p><ul><li>Flexible part-time hours (better if you are available to cover 9am to 1pm at least 3 days per week).</li><li>Hands-on training provided for entry-level candidates.</li><li>Build foundational experience in IT support.</li></ul><p>Job Type: Part-time</p><p>Pay: $16.90 - $18.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Ability to Commute:</p><ul><li>Chino, CA 91710 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Chino, CA 91710: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Entry-Level PART-TIME Computer IT Support Assistant

Newrez

<div><div>Exceed the expectations of our residential mortgage borrowers &amp; business partners through superior service, simple processes, and effective communications.</div><div><br>
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.</div><div></div><div><div><div><div><br>
POSITION SUMMARY</div></div><div>
The Desktop Support Technician II is an end-user support professional that provides expertise and client support in maintaining specific products used in the technical support and user infrastructure.</div><div><div>
DESCRIPTION</div></div><div>
Essential Functions, Duties, and Responsibilities</div><ul><li>
Evaluates hardware and software requests and provides solutions based upon business requirements and corporate standards, documenting as appropriate.</li><li>
Supports and maintains the end user environment. This may include configuring new hardware, reviewing, and addressing virus alerts, installing, and troubleshooting software including patches, and performing tests.</li><li>
Provides direct support to users for supported hardware, software, and devices. This includes restoring service, providing user training, coordinating warranty repairs through third-party vendors as appropriate, and supporting special events (on-site).</li><li>
Installs, supports, and retires hardware (e.g., desktops, laptops, thin clients, monitors, mobile devices, printers). Installs and maintains related software and wipes data prior to destruction or reissue.</li><li>
Documents, maintains, and recommends enhancements to work processes and standards in the area, including documenting procedures for troubleshooting and incident resolution/solution.</li><li>
Performs facility moves under guidance.</li><li>
Ensures compliance with relevant policies and regulations and escalates any concerns as appropriate.</li><li>
Choosing effectively from among many different procedures or approaches in order to implement a solution.</li><li>
Troubleshooting user problems requiring a working understanding of the end user environment and a basic understanding of inter-related technologies. Can problem-solve most standard end user problems.</li><li>
Maintaining composure and a professional manner at all times, including in stressful situations with clients.</li><li>
Courteous and tactful at all times with clients and IT colleagues. Diffuses problem situations effectively. Is always seen by clients as professional and helpful.</li><li>
Probes clients effectively to determine the actual nature or underlying cause of a user problem.</li><li>
Strong orientation towards client service.</li><li>
Selects appropriate work procedures or approaches to address and/or escalate problems.</li><li>
Sets own priorities based on established service level agreements.</li><li>
May provide assistance to more junior team members.</li><li>
Ability to effectively and accurately convey information to others.</li><li>
Performs related duties as assigned by management.</li></ul><div></div><div>
Qualifications and Education Requirements</div><ul><li>
High school diploma or equivalent, required.</li><li>
Bachelor&rsquo;s degree or equivalent preferred.</li><li>
2-4 years&rsquo; relevant experience in a technical support role.</li></ul><div></div><div>
Skills, Abilities, and Knowledge</div><ul><li>
Possesses working knowledge of standard end user hardware and software and is able to address most issues by following established procedures.</li><li>
Builds expertise in standard end user hardware and software and the ability to resolve client issues.</li><li>
Has a basic understanding of network connectivity and infrastructure.</li><li>
Gaining an understanding of Newrez specific applications and technologies.</li><li>
Possesses a general understanding of Newrez's services and basic business processes, and the ability to prioritize the criticality of a user area or application requiring support.</li><li>
Works to assess the client&rsquo;s comfort level with technology, and potentially manage their anxiety and stress.</li><li>
Comfortable in an ongoing dialogue with clients that may at times be vague, confusing and/or stressful.</li><li>
Understands the technology organization and where and when to escalate client or operational problems.</li></ul><div></div><div>
Work Environment and Physical Requirements</div><ul><li>
Working on-site at assigned office location.</li><li>
Regular and punctual attendance adhering to schedule established by leadership.</li><li>
Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.</li><li>
Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.</li><li>
Sedentary work in a stationary position at a cubicle for prolonged periods of time.</li><li>
Constant repetitive motions required for operating a computer, such as typing and managing phone calls.</li><li>
Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.</li></ul></div></div><div></div><div>
Additional Information:</div><div>
While this description is intended to be an accurate reflection of the position&rsquo;s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.</div><div></div><div><br>
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.</div><div></div><div>
Company Benefits:</div><div>
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!</div><ul><li><div>
Medical, dental, and vision insurance</div></li><li><div>
Health Savings Account with employer contribution</div></li><li><div>
401(k) Retirement plan with employer match</div></li><li><div>
Paid Maternity Leave/Parental Bonding Leave</div></li><li><div>
Pet insurance</div></li><li><div>
Adoption Assistance</div></li><li><div>
Tuition reimbursement</div></li><li><div>
Employee Loan Program</div></li><li><div>
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members</div></li></ul><div></div><div>
Newrez NOW:</div><ul><li><div>
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more</div></li><li><div>
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice</div></li><li><div>
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee</div></li><li><div>
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions</div></li></ul><div><br>
Equal Employment Opportunity<br>
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.</div></div><div></div>

Desktop Support Technician II

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IT Support Technician

Desktop IT Support Technician (Freelance/Self employed)

فني دعم تقنية المعلومات | IT Support Technician

IT Support Technician

Computer Service Technician

Entry-Level PART-TIME Computer IT Support Assistant

Desktop Support Technician II