computer system technician

POCONO MOUNTAIN SCHOOL DISTRICT

<div><p>Vacancy Notice:</p><p></p><p><br>
The Pocono Mountain School District wishes to inform you of the following posted anticipated vacancy for the <b>2026-2027</b> school year.</p><br>
<p></p><ul><li>
Computer Technician</li></ul><p></p><p><br>
The computer technician provides technical support, troubleshooting, repair and maintenance services on all technology based systems, structures and networks within the scope of the district's mission.</p><p></p><p><br>
Qualifications:</p><ul><li>
High School Diploma or equivalent</li><li>
Bachelor's Degree in computer science, business or other technical field, preferred</li><li>
Industry recognized technical certification, preferred</li><li>
Knowledge of current computer and LAN / WAN technologies, industry trends</li><li>
Knowledge of best practices with respect to supporting, troubleshooting and maintaining based systems, infrastructure, programs and services to support organizational needs</li></ul><p>
Job Description</p><p></p><p><br>
Salary commensurate with the collective bargaining agreement. The selected candidate shall be chosen based on credentials, the ability to demonstrate job functions and the successful completion of interview(s) along with meeting all local requirements.</p><p></p><p><br>
Applications from qualified individuals interested in the above position must submit electronically to Dr. Courtney Burrus, Chief Human Resources Officer, via the applicant tracking system. A cover letter expressing interest in this position along with a resume should be submitted with the application document. Please use the electronic upload sections available.</p><p></p><p><br>
Internal candidates (FULL-TIME PMSD EMPLOYEES) need only submit a letter of interest electronically to Dr. Courtney Burrus, Chief Human Resources Officer, <b>via the applicant tracking system to be considered complete.</b></p><p></p><p><b><br>
PMSD SUBSTITUTES MUST COMPLETE THE FULL APPLICATION</b></p><p></p><p><br>
The successful candidate will be required to provide the following documents: Act 34 PSP Criminal Record Check, Act 114 FBI Criminal History Check, Act 151 Child Abuse Clearance, and the Act 24/82 PDE 6004 form.</p><p></p><p><br>
Posted: 5/7/2026</p><p></p><p><br>
Expires: 5/18/2026</p><p></p><p><i><br>
The Pocono Mountain School District does not discriminate on the basis of race, color, national origin/ethnicity, gender, age, disability, sexual orientation, or religion and hires only individuals lawfully authorized to work in the United States.</i></p></div>

Anticipated Computer Technician

Teal

<div><p>In 2023, TechGen and Aligned Technology Solutions, both award-winning Managed IT Service Providers, merged &ndash; forming the premier company of Teal. Teal is an advanced IT services that assists small- to medium-sized organizations in strategically leveraging their technology. With roots dating back to 2000, the company differentiates itself from its competition through world-class concierge service, business-focused support, and sophisticated cybersecurity and compliance knowledge. Our employees are empowered to explore their creativity, pursue their passions, and achieve personal growth through their work experience with us. Teal is committed to fostering an environment in the workplace that promotes diversity, equity, and inclusivity - where all employees are valued, respected, and provided with equal opportunities.
</p><p>We are looking for an individual who:</p>
<ul><li>Loves helping people</li>
<li>Is committed to excellence</li>
<li>Is forward thinking</li>
</ul><p><b>Job Overview</b>: Under the direction of the Service Manager, the Computer Prep Technician is an integral part of the Professional Services Team. You will play a crucial role in ensuring the smooth and efficient preparation of computer systems for our clients. Responsibilities will involve configuring, testing, and deploying hardware and software to meet client needs. Additionally, you will be responsible for diagnosing and resolving technical issues to maintain optimal system performance. The ideal candidate should possess strong technical knowledge, excellent problem-solving skills, and a customer-centric approach.</p>
<p><b>Essential Functions</b></p>
<ul><li>Work with our clients in a Professional Services capacity, specifically configuring laptops, desktops and workstations for multiple users and clients.</li><li>
Provide timely workstation builds in a pleasant and helpful manner.</li><li>
Participate in Help Desk coverage and other roles as needed.</li><li>
Assemble, configure, and test computer systems, including desktops, laptops, and servers, based on client specifications and requirements.</li><li>
Install and update operating systems, drivers, and essential software applications.</li><li>
Implement security measures, including antivirus and firewall software, to ensure the protection of client systems.</li><li>
Diagnose and resolve hardware and software issues on client systems promptly and efficiently.</li><li>
Provide technical support to end-users, both remotely and on-site, to resolve technical problems and address system malfunctions.</li><li>
Quality Assurance and Testing:</li><li>
Conduct thorough testing of computer systems to ensure they meet the established quality standards and perform optimally.</li><li>
Validate compatibility and functionality of hardware and software components.</li><li>
Maintain accurate records of hardware and software inventory.</li><li>
Coordinate with procurement teams to order new equipment and ensure sufficient stock levels.</li><li>
Create detailed documentation of system configurations, troubleshooting steps, and issue resolutions for internal reference and knowledge sharing.</li><li>
Collaborate with the service desk and support teams to address client inquiries and provide technical assistance as needed.</li><li>
Assist in remote and on-site client support visits when required.</li><li>
Stay up-to-date with the latest technology trends and advancements in computer hardware and software.</li><li>
Suggest and implement improvements and upgrades to enhance system performance and efficiency.</li><li>
Follow company policies and procedures for data security, confidentiality, and client service delivery.</li></ul>
<p><b>Qualifications</b></p>
<ul><li>Proven experience as a Computer Prep Technician or similar role.</li><li>
Strong knowledge of computer hardware components, operating systems, and software applications.</li><li>
Familiarity with standard networking concepts and protocols.</li><li>
Excellent troubleshooting and problem-solving skills.</li><li>
Strong attention to detail and ability to work with precision.</li><li>
Effective communication and interpersonal skills for client interactions.</li><li>
Ability to work independently and as part of a team.</li><li>
Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.</li><li>
Certifications in relevant IT fields (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.</li><li>
Resourceful &ndash; the ability to figure things out.</li><li>
High attention to detail.</li><li>
Maintain a professional appearance, demeanor, and team-oriented behavior; have mutual respect for management and team members; partner with others to create an exceptional experience for each and every client.</li><li>
Punctual, dependable, goal oriented, and able to receive constructive coaching.</li><li>
Adherence to privacy regulations and privacy considerations for clients.</li><li>
Adherence to all policies and procedures, including, but not limited to standards for safety, attendance, punctuality, and personal appearance.</li></ul>
<p><b>Benefits</b></p>
<ul><li>Competitive salary and performance-based incentives.</li>
<li>Comprehensive benefits package, including paid time off, paid holidays, health, dental, vision, life insurance, disability, and retirement plans.</li>
<li>Ongoing professional development and training opportunities.</li>
<li>Collaborative and supportive work environment.</li>
<li>Opportunity to work with cutting-edge technologies and gain hands-on experience.</li>
</ul><p>The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
</p><p>TEAL IS AN EQUAL OPPORTUNITY EMPLOYER</p></div>

Computer Prep Technician

Arkansas Regional Organ Recovery Agency (ARORA)

<p><b>Department</b>: Information Systems</p><p><b>FLSA Status</b>: Exempt</p><p><b>Reports To</b>: Manager of Information Systems (MIS)</p><p><b>Direct Reports</b>: 0</p><p><b>OSHA Risk Category</b>: 2</p><p><b>Safety Sensitive Position</b></p><p><b>Job Summary/Scope</b></p><p>The Computer Technician is responsible for ensuring the security, reliability, and efficiency of the organization&rsquo;s technology systems by maintaining regulatory compliance, providing daily technical support, and managing hardware, software, and network infrastructure. This includes real-time troubleshooting, after-hours assistance, asset lifecycle management, user account configuration, and documentation of IT activities.</p><p><b>Essential Functions</b></p><p>1. Maintain compliance with federal, state, and partner regulations/guidelines concerning information technology and IT security.</p><p>2. Daily operational support for technical system problems, both software and hardware </p><p>3. Assist with after-hours and weekend troubleshooting/help desk issues.</p><p>4. Maintain computers, phones, broadband devices, and other associated technological equipment for speed, dependability, accessibility, and security.</p><p>5. Provide real-time support for user hardware and software needs.</p><p>6. Document activities, progress, and issue status in IT support software.</p><p>7. Utilize independent judgment, analytical, and problem-solving skills to address support issues.</p><p>8. Analyze computer hardware problems, services, and order replacement parts as necessary.</p><p>9. Ensure purchases of software and equipment follow the approval procedure and are within budgetary allotment.</p><p>10. Perform asset and lifestyle management of workstations, software installation/configuration of IT equipment replacements, and track and validate the current state of assets.</p><p>11. Install software, demonstrating its operational usage and troubleshooting when users are faced with problems.</p><p>12. Responsible for setup and problem-solving of computer network systems, cabling, and wireless networks.</p><p>13. Configure new user and deactivation of accounts through business collaboration software, keycard access, and associated role software (i.e., iTransplant, TransNet, etc.).</p><p>14. Ensure proper setup of equipment for web conferences and other events that use computers and their peripherals.</p><p>15. Service and maintain computer-related peripherals such as printers, projectors, web cameras, and scanners.</p><p>16. Ensure the MIS is aware of the status and issues regarding hardware and software systems.</p><p>17. Assist MIS regarding hardware and software systems as directed.</p><p>18. Responsible for ensuring backup of all computer files, including facilitating the monthly verification of data recovery and documenting results.</p><p>19. Create training and work instructions for users for applications, databases, and various IT procedures.</p><p><b>Secondary Functions</b></p><p>1. Assist with the ITM inventory destruction according to the IT destruction schedule.</p><p>2. Network administration for Active Directory, as well as site administrator for third-party vendors.</p><p>3. Maintains new user setup of the SharePoint portal.</p><p>4. Assist with the creation and monitoring of departmental goals and key performance indicators.</p><p><b>Organizational Expectations</b></p><p>1. Maintain regular and punctual attendance at the assigned work location.</p><p>a. Accurately document timekeeping records.</p><p>2. Complete and maintain appropriate documentation in a timely and thorough manner, including activities. Examples include training documentation, mileage, expenses, electronic schedule of SLL events, and other forms.</p><p>a. Proof work for accuracy and completeness.</p><p>3. Exhibit and model SLL&rsquo;s conduct standards, mission, and organizational clarity (core purpose, core values, business definition, and strategic anchors) in all job functions and interactions, both internal and external to SLL.</p><p>4. Attendance at staff meetings, training programs, and/or in-service meetings, as required.</p><p>5. Demonstrate professional appearance, behavior, and standards in all business dealings and interactions.</p><p>6. Demonstrate professional conduct and behavior reflective of SLL&rsquo;s respect, honor, admiration, and reverence for the donor and donor family.</p><p>7. Foster effective relationships with client representatives.</p><p>8. With the approval of the division head, serves on national committees.</p><p>9. Perform other duties as assigned.</p><p><b>Potential Risk Factors:</b></p><p>1. Risk Exposure to Blood/Body Fluids: While performing some essential functions of your position, you may be exposed to blood or body fluids. Established procedures identify the appropriate personal protective measures that you should use when performing essential functions of your position. The SLL Safety program will provide you with the appropriate procedures and guidelines in which you should perform the essential duties of your job. If you need additional training or resources, please see your supervisor or the SLL Safety Officer.</p><p>2. Physical Requirements: see the Analysis of Work Demands section of this job description.</p><p>3. Competency Evaluation: Competency evaluations are required for this position. Your supervisor will notify you when your evaluation is to be conducted.</p><p>4. Training: You may need additional training to better understand the performance requirements of your essential job functions. Training classes are available and can be requested and/or assigned. Your attendance at such classes is mandatory.</p><p><b>Work Environment</b></p><p>1. Works in a normal office environment.</p><p>2. Works in various locations, including normal office environment, operating room, hospital environment, and other locations as essential and secondary functions necessitate.</p><p>3. Required to carry a cellular telephone for business purposes.</p><p>4. Occasional travel is required by personal vehicle to fulfill the duties and responsibilities of the position.</p><p>5. May require travel by commercial or chartered aircraft.</p><p>6. Non-smoking office.</p><p><b>Work Hours</b></p><p>Infrequent travel, some overnight. Forty-hour workweek with occasional weekends, holidays, or evenings.</p><p><b>Minimum Job Requirements</b></p><p>1. Associate's degree in information technology and/or equivalent technical certifications required.</p><p>2. Minimum of two years progressive work experience in information/systems technology</p><p>3. Proficient computer skills in Microsoft Office Products and Internet Browsers</p><p>4. Structured Query Language (SQL) server experience, preferred</p><p>5. Network and database site administration skills preferred</p><p>6. SharePoint Portal experience preferred</p><p>7. Maintain a valid driver&rsquo;s license, reliable automobile, and proof of automobile insurance</p><p>8. Consistent demonstration of attention to detail, precision, accuracy, and customer satisfaction.</p><p>9. Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks.</p><p>10. Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite.</p><p><b>Security Requirements</b></p><p>This position is responsible for requesting, managing, and storing confidential records and ensuring that information is protected, handled discreetly and professionally, according to recognized standards, regulations, and standards for maintaining patient, financial, and employment records.</p><p>Pay: $49,500.00 - $61,450.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Computer Technician

Triton College

<div><h3 class="jobSectionHeader"><b>Please see Special Instructions for more details.</b></h3>
<ul><li>Rate of pay of $17.00 per hour.</li><li>
Official transcripts required prior to employment (if applicable).</li><li>
Recommended hire will be subject to pre-employment screenings.</li><li>
Triton College is an AA/EOE.</li><li>
Schedule: Hourly up to 15 hours per week, weekdays and some Saturdays required. Schedule to be negotiated.</li></ul></div>
<br><div><div><h2 class="jobSectionHeader"><b>Posting Details</b></h2>
<div><div><div>Posting Summary
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>S00590P</div>
</div><br>
<div><div><b>Position Title</b></div> <div>Computer Technician</div>
</div><br>
<div><div><b>Position Type</b></div> <div>Hourly</div>
</div><br>
<div><div><b>Department</b></div> <div>Information Technology</div>
</div><br>
<div><div><b>Essential Function</b></div>
<div><b>Essential Function:</b><br>
<br>
Provide support &amp; troubleshoot all desktop computer related problems from assessment to resolution, including onsite technical support to assist end users in operations, and use of Audio Visual (A/V) and computer equipment. This includes projectors, screens, computer peripherals, control systems and video conferencing, as well as occasional small staging and event set ups to include external microphones, mixing boards, laptops, speakers, portable screens, pipe and drape, and well as other random equipment.</div>
</div><br>
<div><div><b>Qualifications</b></div>
<div><div><b>Qualifications:</b><br>
</div><ul><li>Preferred: CompTIA A+ or equivalent certification</li>
<li>Prefer experience with: Microsoft Office Suite, network environment experience, Windows based operation systems, and mobile based hand-held devices.</li>
<li>Apple experience a plus.</li>
<li>2 to 3 years technical experience preferred.</li>
<li>Preferred: Associates degree or equivalent from two-year College or technical school, or equivalent combination of education and experience.</li>
<li>Exceptional internal and external customer service skills.</li>
<li>Strong attention to detail and deductive reasoning skills.</li>
<li>Strong documentation skills.</li>
<li>Experience using helpdesk ticketing systems preferred.</li>
<li>Some knowledge and experience with A/V equipment in meeting/conference room preferred.</li>
<li>Computer Skills to include setup with A/V equipment with both PC and Laptops.</li>
<li>Good Communication Skills &ndash; written, verbal (phone and face-to-face).</li>
<li>Good Organizational Skills.</li>
<li>Must have valid Driver&rsquo;s License.</li>
<li>Must be able to lift 30-40 pounds unassisted.</li>
<li>Must be able to bend, stoop, crouch, kneel, climb, reach, pull, push, grasp, lift, and stand for periods of time.</li>
<li>Must pass background check.</li></ul></div><br>
<p></p>
</div><br>
<div><div><b>Responsibilities</b></div>
<div><div><b>Responsibilities:<br>
</b><br>
<br>
</div><ul><li>Reimage PCs/Macs and install and configure them as directed by senior technicians.</li>
<li>Close and/or open trouble tickets, while following proper guided protocols.</li>
<li>Maintain records/inventory related to computer equipment (PC/ iMAC&rsquo;s) including procuring the use of licenses/registration.</li>
<li>Ensure equipment is in working order and in proper placement.</li>
<li>Provide A/V Support to Electronic classrooms and conference rooms as needed or requested.</li>
<li>Assist with ongoing documentation of processes and procedures.</li>
<li>Maintain inventory list of equipment and security of all equipment that is worked on.</li>
<li>Perform routine preventive maintenance and inspections on all copier, printer, and computer equipment.</li>
<li>Quickly adapting to new processes and procedures in a fast-paced environment.</li>
<li>Diagnostics and troubleshooting of AV/Computer equipment and installations.</li>
<li>Assist installation and service on replacement of consumables such as projector lamps, amps, and other A/V equipment.</li>
<li>Assist installation and service on replacement of computer equipment.</li>
<li>Provide service for electronic/Smart Board classrooms, computer labs, and conference/events and all related tasks associated with said locations.</li>
<li>Conveying technical issues and material to non-technical people.</li>
<li>Strong customer service skills.</li>
<li>Assist full time staff, including working with other hourly personnel as assigned.</li>
<li>Other related tasks and duties as assigned by the Director of Information Technology.</li>
</ul></div>
</div><br>
<div><div><b>Posting Date</b></div> <div>04/10/2026</div>
</div><br>
<div><div><b>Closing Date</b></div>
</div><br>
<div></div><div><div><b>Special Instructions to Applicants</b></div>
<ul><li>Rate of pay of $17.00 per hour.</li>
<li>Official transcripts required prior to employment (if applicable).</li>
<li>Recommended hire will be subject to pre-employment screenings.</li>
<li>Triton College is an AA/EOE.</li>
<li>Schedule: Hourly up to 15 hours per week, weekdays and some Saturdays required. Schedule to be negotiated.</li>
</ul>
</div><br>
<div><div><b>Quicklink for Posting</b></div> <div>https://jobopenings.triton.edu/postings/2414</div>
</div><br>
</div></div></div></div></div><h2 class="jobSectionHeader"><b>Supplemental Questions</b></h2>
<div><p>Required fields are indicated with an asterisk (*).</p>
<p>
</p></div><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
<div><b>Required Documents</b>
<div><ul><li>Resume</li></ul>
</div><b>Optional Documents</b>
<div><ul><li>Cover Letter</li></ul></div></div></div>

Jefferson County Public Schools, KY

<div></div><div><ul><div><div>JobID: 39086</div></div><br>
<p></p><div><div><b>
Position Type:</b><br>
 Technology/Computer Lab Technician<br>
</div><div><b>
Date Posted:</b><br>
 4/13/2026<br>
</div><div><b>
Location:</b><br>
 C B YOUNG<br>
</div><div><b>
Date Available:</b><br>
 07/01/2026<br>
</div><div><b>
Closing Date:
</b><br>
 04/20/2026</div><div><b><br>
Job Description</b>: Attached<br>
<b>Salary Schedule</b>: IA, Grade 7<br>
<b>Days/Hours:</b> 260 days/8 hours<br>
<b>Salary Range</b>: $17.1698 - $24.9802<br>
<b>*Subject to Salary Placement Rules*</b><br>
<br>
<b>SCOPE OF RESPONSIBILITIES:</b><br>
Assumes responsibility for the upkeep of the computer lab and efficiently scheduling its use and the complete operation of all information processing equipment and the uses of advanced information processing functions. Provides support for the formal and informal training of end users on and off-site.<br>
<br>
<b>MINIMUM QUALIFICATIONS:</b></div><ul><li>
High School Diploma or G.E.D</li><li>
Three (3) years of successful experience with word processing, information processing, or microcomputers</li><li>
Two (2) years of experience assisting users in the appropriate operation of computers</li><li>
Availability to work flexible hours</li><li>
Knowledge of office management skills</li><li>
Effective communication skills</li></ul><div><b>
TO APPLY</b></div><ul><li>
Complete the online application</li><li>
Upload a current resume</li><li>
Upload a letter of interest</li></ul><div><b>
**Information you enter in the </b><i>Experience</i><b> section of the online application will be used to verify your qualification for this position. Information should be entered accurately and completely.</b><br>
<b>**Falsification of an employment application is grounds for exclusion from consideration and/or termination.</b></div><div><br>
Attachment(s):<ul><li>
Classified IA.pdf</li><li>
Computer Lab Technician.pdf</li></ul></div></div></ul></div><p></p>

Computer Lab Technician (3 Positions) 2026-2027

Alabama State Department of Education

<p></p><div><p>Morgan County Schools
</p><p>Job Description<br>
</p><p></p><p>Title: End User Computer Technician/Trainer<br>
</p><p></p><p>Immediate Supervisor: Director of Technology<br>
</p><p></p><p>Minimum Qualifications:
</p><p>1. High School diploma, two years military training or Technical College graduate preferred.
</p><div><ul><li><p>Experience with Microsoft desktop operating systems.
</p></li></ul><ul><li><p>Experience with Windows NT and Server 2000 operating systems.
</p></li></ul><ul><li><p>Knowledge of applications including word processing, databases, spreadsheets, Internet and networked applications.
</p></li></ul><ul><li><p>Experience with basic network troubleshooting.
</p></li></ul><ul><li><p>Experience with hardware and software troubleshooting.
</p></li></ul><ul><li><p>Experience in hardware configuration and upgrades.
</p></li></ul><ul><li><p>Experience in software installation and configurations.
</p></li></ul><ul><li><p>Demonstrated ability to work with people as part of a team.
</p></li></ul><ul><li><p>Good technical reading, writing and oral communication skills.
</p></li></ul></div><p>Skills and Abilities:
</p><div><ul><li><p>Knowledge of and ability to apply problem solving techniques.
</p></li></ul><ul><li><p>Demonstrated expertise in the technology services.
</p></li></ul><ul><li><p>Knowledge of current trends and best practices in technology.
</p></li></ul><ul><li><p>Knowledge of applicable laws, rules, policies and procedures.
</p></li></ul><ul><li><p>Ability to communicate effectively, both orally and in writing.
</p></li></ul><ul><li><p>Ability to troubleshoot routine technology issues.
</p></li></ul><ul><li><p>Ability to use effectively technology for business management and supervision.
</p></li></ul></div><p>Essential Functions:
</p><div><ul><li><p>Support computer installation, maintenance and repair at all schools and central office.
</p></li></ul><ul><li><p>Complete work orders on priority basis.
</p></li></ul><ul><li><p>Maintain maintenance and repair records.
</p></li></ul><ul><li><p>Install server and client based applications.
</p></li></ul><ul><li><p>Perform data security and backup procedures.
</p></li></ul><ul><li><p>Assist network administrators, technology integration facilitators and school technology coordinators as required.
</p></li></ul><ul><li><p>Support technology training activities as required.
</p></li></ul><ul><li><p>Assist with maintaining schools technology inventory and technology department spare parts inventory.
</p></li></ul><ul><li><p>Perform hardware and software upgrades; this includes downloading security patches and monitoring anti-virus software.
</p></li></ul><ul><li><p>Support the test and evaluation of new technologies as directed.
</p></li></ul><ul><li><p>Provide e-mail and phone support.
</p></li></ul><ul><li><p>Assist end users with repair and training to be self-sufficient.
</p></li></ul><ul><li><p>Other duties as assigned.
</p></li></ul></div><p>Physical Requirements:
</p><div><ul><li><p>Well-groomed and appropriately dressed
</p></li></ul><ul><li><p>Ability to physically navigate the school and classroom
</p></li></ul><ul><li><p>Proper use of acceptable grammar and diction
</p></li></ul><ul><li><p>Ability to project and modulate voice in a school environment with and/or without the use of electronic aides.
</p></li></ul><ul><li><p>Possess visual acuity.
</p></li></ul><ul><li><p>Possess physical capability to stand, bend, and lift up to 25 pounds.
</p></li></ul><ul><li><p>Possess physical and emotional ability and dexterity as needed to perform required work in a fast-paced, high intensive work environment.
</p></li></ul></div><p>Evaluation:
</p><p>Performance of this job will be evaluated in accordance with provisions of the Board&rsquo;s policy on Evaluation of Classified Personnel.
</p><p><b>NOTE: Statements included in this description are intended to be representative of the duties and responsibilities of this job and are not to be interpreted as being all inclusive. The employee may be assigned other duties that are not specifically included.</b></p></div>

End Useer Computer Technician/Trainer

Safeway

<div><p><b>PC Technician III</b></p>
<p><b>
About the company</b></p>
<p>
Albertsons Companies is at the forefront of the revolution in retail Albertsons Companies is pleased to announce an exciting opportunity for a <b><i>Service and Delivery Technician III</i></b> supporting Safeway retail grocery stores. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.</p>
<p>
Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw&rsquo;s, and many more recognizable names.</p>
<p><b>
What you will be doing</b></p>
<p>
You will be providing IT Support to our Safeway stores in and around Columbia MD, and the surrounding area. You would work on deploying equipment and installing new hardware and software. You would also work with our computers, printers, POS Systems, scales, and Network Servers.</p>
<p>
The successful individual will provide IT Technical Support to our Safeway retail grocery stores in Columbia MD and the surrounding area. In addition, the successful person will be tasked with troubleshooting and configuring various pieces of IT hardware unique to retail, as well as conducting break-fix repair on our computers, printers, POS Systems, scales, and Network Servers.</p>
<p>
In this role you will have the opportunity to work on different projects and learn new technologies. In addition, you will have the opportunity to learn all facets of store support, network with fellow Technicians and support store directors to run our best-in-class retail grocery stores.</p>
<p><b>
Main responsibilities</b></p>
<ul><li>Support standard hardware platforms and systems installed throughout the stores.</li></ul>
<ul><li>Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers.</li></ul>
<ul><li>Provide complete recoverability of systems and applications.</li></ul>
<ul><li>Trouble shoot resolution.</li></ul>
<ul><li>Installation of new hardware and software.</li></ul>
<ul><li>Provide customers with IT support; meet goals for service level agreements.</li></ul>
<ul><li>Provide network and remote connectivity (hardware/software) support.</li></ul>
<ul><li>Maintain equipment inventory controls and policies.</li></ul>
<ul><li>Work with Support Center (STSC) on assignment of problems, support issues and concerns with computer systems.</li></ul>
<ul><li>Interface with all Corporate IT groups for on-site support and technology resolutions.</li></ul>
<ul><li>Adhere to repair standards and service levels established.</li></ul>
<ul><li>Driving required for this Zone Service Area.</li></ul>
<p><b>
We are searching for someone with</b></p>
<ul>
<li>High school graduate, BA/BS degree preferred, or 3+ year's technical/training/hardware certifications preferred.</li>
<li>Information Technology project implementation exposure with 5+ year's technical systems and 2+ years of technical support experience.</li>
<li>2+ years&rsquo; retail business experience preferred.</li>
<li>2+ years&rsquo; experience with retail store systems, technology systems and hardware preferred.</li>
<li>2+ years&rsquo; experience with installation and configuration of desktop and peripheral technology preferred.</li>
<li>Excellent telephone, customer service and problem-solving skills with the ability to gather important information to resolve high pressure issues/situations (for remote locations)</li>
<li>Excellent communication and Interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding.</li>
<li>Working knowledge of IT hardware, installation models and Windows, MS Office and related applications.</li>
<li>Demonstrated ability to follow written/verbal instructions, defines problems, collect data, establish facts, and draw valid conclusions.</li>
<li>Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization.</li>
<li>Demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products under minimal supervision.</li>
<li>Understanding of how hardware/software systems inter-relate.</li>
<li>Must be able to lift up to 50 pounds of equipment, some twisting and turning with equipment installs.</li>
<li>Must have a good, safe driving record. Must have a vehicle.</li>
<li>Solid mechanical skills.</li>
<li>Flexibility to work a variety of shifts, day, evening and overnight in a 24/7 on call support capacity.</li>
<li>Strong sense of urgency, business ethics, dependability and follow through.</li>
</ul>
<p><b>Physical Environment:</b></p>
<ul>
<li>Work may be performed in a temperature-controlled environment.</li>
<li>Must sit, stand, or walk for extended periods of time.</li>
<li>May spend long periods of time at desk or computer terminal.</li>
<li>Will use keyboards, telephone, and other office equipment during the course of normal workday.</li>
<li>Stooping, bending, twisting, and reaching may be required in completion of job duties.</li>
<li>Workdays are fast paced; some evening and weekend work may be required.</li>
</ul>
<p><b>What it&rsquo;s like at Albertsons?</b></p>
<p><b>
Albertsons Culture Principles</b></p>
<p><b>
Compassion</b>: We always treat each other with kindness and respect</p>
<p><b>
Team</b>: We always support and recognize each other</p>
<p><b>
Inclusive</b>: We always value everyone&rsquo;s perspective</p>
<p><b>
Learning</b>: We always strive to grow and develop ourselves and others</p>
<p><b>
Competitive</b>: We always act with integrity to win over the customer</p>
<p><b>
Ownership</b>: We always take actions to drive our success</p><div>
<div><p><b>Pay Transparency:</b></p><br>
</div><div></div><br>
<div>Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. <b>Candidates with unique qualifications may be considered for compensation above this range.</b> Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.
</div></div><div><p>Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!</p>
<p>Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw&rsquo;s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson&rsquo;s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico&rsquo;s Community Markets, King&rsquo;s, Balducci&rsquo;s, and Albertson&rsquo;s Market Street.</p>
<p>Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company&rsquo;s success.</p>
<p><b>Bring your flavor</b></p>
<div>Building the future of food and well-being starts with you. Join our team and bring your best self to the table.</div><br>
<p></p><p>Disclaimer</p>
<p>The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.</p>
<p>Albertsons is an Equal Opportunity Employer</p>
<p>This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.</p>
<p></p><p>We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).</p></div></div>

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