computer systems support specialist

Catapult Federal Services

<div>
 IT
 <br/>
 <br/>
 Dallas , TX May 5, 2026
 <br/>
 <br/>
 <strong>
  Job Title:
 </strong>
 Computer Support Specialist
 <strong>
  Department:
 </strong>
 Information Technology
 <strong>
  Location:
 </strong>
 Addison, TX &mdash; On-Site, 5 Days Per Week
 <strong>
  Role Type:
 </strong>
 Contract-to-Hire
 <strong>
  Experience Required:
 </strong>
 2&ndash;3 Years in Desktop / IT Support
 <br/>
 <br/>
 <strong>
  About Our Client
  <br/>
  <br/>
 </strong>
 Our client is one of the fastest-growing data center developers and operators in North America, delivering hyperscale and enterprise-grade infrastructure solutions to some of the world's most demanding technology organizations. With a national footprint of purpose-built campuses and a mission centered on scalability, reliability, and innovation, this organization supports the backbone of modern digital infrastructure. They operate with a customer-first mindset, a culture of operational excellence, and a commitment to developing their people alongside their facilities.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Computer Support Specialist will serve as a frontline technical resource responsible for diagnosing, resolving, and documenting hardware and software issues across the organization's on-site user base in Addison, TX. Day-to-day, you will own your ticket queue, support PC and mobile devices, configure and troubleshoot local and network printers, and deliver clear, patient technical guidance to end users at all skill levels. You will work both independently and alongside a collaborative IT team in a fast-paced, mission-critical environment where uptime and responsiveness are paramount.
 <br/>
 <br/>
 This role exists because our client is scaling rapidly and needs a capable, self-directed technician who can handle day-to-day IT support without hand-holding. You will report to IT leadership and collaborate cross-functionally with internal teams to ensure every employee has the tools and access they need to operate at full capacity. The ideal candidate takes pride in resolution speed, documents everything, and genuinely enjoys helping people solve technical problems.
 <br/>
 <br/>
 This is a contract-to-hire opportunity &mdash; meaning you'll come in, prove your value, and convert to a permanent full-time employee. It's an ideal landing spot for an early-career IT professional with 2&ndash;3 years of hands-on support experience who is ready to work in a structured enterprise environment with real stakes, real complexity, and real room to grow.
 <br/>
 <br/>
 <strong>
  Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diagnose and resolve hardware and software issues on Windows and macOS workstations and mobile devices
  </li>
  <li>
   Install, configure, and troubleshoot local and network printers across the office environment
  </li>
  <li>
   Manage and resolve tickets using an ITSM platform (ServiceNow or equivalent), maintaining SLA compliance
  </li>
  <li>
   Administer Microsoft 365 user accounts, mailboxes, and access permissions via Azure Active Directory
  </li>
  <li>
   Support endpoint imaging, deployment, and lifecycle management for desktops and laptops
  </li>
  <li>
   Troubleshoot basic network connectivity issues including VPN, TCP/IP, DNS, and wireless access
  </li>
  <li>
   Create and maintain technical documentation, SOPs, and knowledge base articles
  </li>
  <li>
   Train end users on basic hardware and software usage including Microsoft 365 applications
  </li>
  <li>
   Communicate clearly with both technical and non-technical users to resolve issues efficiently
  </li>
  <li>
   Assist with onboarding and offboarding &mdash; software provisioning, account setup, and device configuration
  </li>
  <li>
   Support occasional after-hours or weekend maintenance windows as required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Experience &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2&ndash;3 years of experience in a desktop support, help desk, or IT support technician role
  </li>
  <li>
   Hands-on troubleshooting experience with Windows 10/11 and macOS in a professional setting
  </li>
  <li>
   Working knowledge of Microsoft Azure and Microsoft 365 administration (user management, licensing, mailbox config)
  </li>
  <li>
   Experience with Active Directory &mdash; user provisioning, password resets, GPO awareness, and SSO support
  </li>
  <li>
   Familiarity with a ticket-based ITSM platform (ServiceNow, Cherwell, Jira, or equivalent)
  </li>
  <li>
   Basic networking knowledge &mdash; TCP/IP, DNS, VPN connectivity, wireless troubleshooting
  </li>
  <li>
   Printer support experience &mdash; local and network-connected devices
  </li>
  <li>
   Strong written and verbal communication skills with a customer-first mindset
  </li>
  <li>
   Valid driver's license and reliable transportation
  </li>
  <li>
   Ability to lift up to 50 lbs and work occasional evenings/weekends as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice-to-Haves
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   CompTIA A+, Network+, Security+, or Azure Fundamentals (AZ-900) certification
  </li>
  <li>
   ITIL v3 or ITIL 4 Foundation certification
  </li>
  <li>
   Experience with endpoint management tools such as SCCM, Microsoft Intune, or Jamf
  </li>
  <li>
   Familiarity with remote support tools such as Bomgar, AnyDesk, or similar
  </li>
  <li>
   Exposure to PowerShell scripting or automation for IT tasks
  </li>
  <li>
   Experience in a data center, enterprise technology, or regulated industry environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate's Degree in Computer Science, Information Technology, or related field &mdash; preferred
  </li>
  <li>
   Bachelor's Degree in IT, Cybersecurity, or Computer Science &mdash; a plus
  </li>
  <li>
   Equivalent hands-on experience considered in lieu of formal degree
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How To Apply
  <br/>
  <br/>
 </strong>
 This is a contract-to-hire opportunity with a clear path to permanent placement for the right candidate. If you're ready to prove your value in a high-impact enterprise environment, let's connect.
 <br/>
 <br/>
 Tony Williams | Catapult Solutions Group tony.williams@catapultsg.com | 214.721.0600
 <br/>
 <br/>
 <em>
  Desktop Support | IT Support Specialist | Help Desk | Windows 10 | macOS | Microsoft 365 | Azure AD | ServiceNow | CompTIA A+ | Addison TX | Dallas IT Jobs | Contract to Hire | Computer Support Specialist
 </em>
</div>


Addison- Computer Support Specialist

State of Florida

<div><p>Requisition No: 871768</p>
<p>
Agency: Department of Health</p>
<p>
Working Title: OPS COMPUTER SUPPORT SPECIALIST - 64858535 1</p>
<p>
 Pay Plan: Temp</p>
<p>
Position Number: 64858535</p>
<p>
Salary: $23.00-25.00 Hourly</p>
<p>
Posting Closing Date: 03/24/2026</p>
<p><b>
Total Compensation Estimator </b><b>Tool</b></p><p>
 <b>Job posting category: Open Competitive</b></p><br>
<p></p>
<p><b>
Your Specific Responsibilities:</b></p>
<p>
Installing, implementing, maintaining, and supporting multiple computer systems for use by end-users, including hardware, software, and communications components of the distributed systems.</p>
<p>
Monitors servers with appropriate software</p>
<p>
Analyze and resolve hardware, software and telecommunications issues using diagnostic software and/or technical trouble shooting processes.
</p><p>Maintains all current inventory for FDOH-Nassau, including annual sanitizing and disposal of distributed processing hardware and software.</p>
<p>
Communicates on a regular basis with users to assess hardware and software functionality and determines computer resource needs</p><br>
<p></p>
<p><b>
Required Knowledge, Skills, and Abilities:</b></p>
<ul>
<li>Knowledge of Windows operating systems</li>
<li>Ability to lift 40 pounds</li>
<li>Knowledge of Security systems</li>
<li>Ability to collaborate with team members and other departments to ensure seamless service and customer satisfaction.</li>
<li>Ability to troubleshoot various systems (eg. Phone lines, computer, peripheral devises) and make recommended fixes.</li>
</ul>
<p><b>Qualifications:</b></p>
<div>
Minimum:</div>
<ul>
<li>IT Help Desk experience</li>
<li>Ability to troubleshoot computer devices and peripherals</li>
<li>Knowledge of Windows operating system.</li>
<li>Customer Service Skills</li>
<li>Ability to lift 40 pounds</li>
<li>Valid Driver&rsquo;s License</li>
</ul>
<div>Preferred:</div>
<ul>
<li>CompTIA A+ Certificate</li>
<li>Knowledge of Network Configurations</li>
<li>Ability to monitor and maintain asset inventory</li>
<li>Building Security Applications experience</li>
<li>Ability to plan, organize and coordinate work assignments</li>
<li>Ability to process information and solve problems.</li>
</ul>
<p><b>Florida Department of Health Mission, Vision, and Values:
</b></p><p>Mission:</p>
<p>
To protect, promote &amp; improve the health of all people in Florida through integrated state, county &amp; community efforts.</p>
<p>
Vision:</p>
<p>
To be the <i>Healthiest </i>State in the Nation.</p>
<p>
Values:</p>
<p><b>
I </b>nnovation: We search for creative solutions and manage resources wisely.</p>
<p><b>
C</b> ollaboration: We use teamwork to achieve common goals &amp; solve problems.</p>
<p><b>
A</b> ccountability: We perform with integrity &amp; respect.</p>
<p><b>
R</b> esponsiveness: We achieve our mission by serving our customers &amp; engaging our partners.</p>
<p><b>
E</b> xcellence: We promote quality outcomes through learning &amp; continuous performance improvement.</p><br>
<p></p>
<p><b>
Where You Will Work:</b></p>
<p>
Homebase &ndash; Yulee, but will be working throughout Nassau County.</p>
<p><b>
The Benefits of Working for the State of Florida:</b></p>
<div>
Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:</div><br>
<div></div>
<ul>
<li>State of Florida 401(a) FICA Alternative Plan (mandatory)</li>
<li>Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)</li>
<li>Workers&rsquo; Compensation (mandatory, if needed)</li>
<li>Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)</li>
<li>Deferred Compensation (voluntary)</li>
<li>Employee Assistance Program (voluntary)</li>
<li>And more!</li></ul><br>
<div></div>
<div>
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.</div><br>
<div></div>
<div><b>
Please be advised:</b></div><br>
<div></div>
<div>
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.</div><br>
<div>
</div><p>This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.</p><br>
<div>
</div><div>Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov</div><br>
<div></div>
<div>
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.</div><br>
<div></div>
<div>
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.<br>
</div><div></div><div>Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.</div><br>
<div></div>
<div>
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.</div><br>
<div></div>
<div>
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.</div><br>
<div></div>
<div>
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</div><br>
<div></div>
<div>
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</div><br>
<div></div>
<div>
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.<br>
</div><p></p><p>Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p></div>

OPS COMPUTER SUPPORT SPECIALIST

Lake City Bank

<div><p>Starting Pay: $19.00+ (pay is reviewed after 90 days)</p><p>
Are you a detail-oriented individual interested in working behind the scenes for a company that cares about your future? Do you enjoy troubleshooting technology and using problem solving skills? As a CIS Support Specialist in Warsaw, you will:</p><div><ul><li>
Monitor the CIS phone queue, email, and web chat services to deliver exceptional client service and first-line technical support by assisting with inquiries related to all CIS products and services, including Lake City Bank Digital, Positive Pay, ACH Positive Pay, Remote Deposit, Credit Cards, and Merchant Services.</li><li>
Educate internal employees about CIS products and services and how they relate to customers.</li><li>
Report identified fraud attempts to the appropriate internal departments and advise customers according to bank resolution procedures.</li></ul></div><p>
Basic Qualifications Include:</p><ul><li>
High school diploma or equivalent required.</li><li>
Warm, friendly and professional telephone etiquette.</li><li>
One+ year of sales, call center, or customer service required. Banking experience preferred.</li><li>
Understanding of bank operations and bank policies and procedures.</li><li>
General office skills including proficiency in Word, Excel and Outlook.</li></ul><p>
Hours:</p><ul><li>
Monday-Friday: 8:00-5:00</li></ul><p></p><div><div><p><br>
Lake City Bank is proud to be an equal opportunity employer committed to a diverse, inclusive workplace. Employment at Lake City Bank is based solely on business needs, a person&rsquo;s merit, and qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, protected veteran status, or any other characteristic protected by law. Lake City Bank will not tolerate discrimination or harassment based on any of these characteristics.</p><p>
Applicants have rights under Federal Employment Laws</p></div></div></div>

CIS Support Specialist

PetroApp

<div><p><b>Job Title:</b> IT Support Specialist</p><p></p><p><b>
Job Summary:</b><br>
We are seeking a motivated IT Support Specialist with at least 1 year of experience to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring the smooth operation of IT systems and networks.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li>
Provide technical support to end-users (onsite and remote).
</li><li>Troubleshoot hardware, software, and network issues.
</li><li>Install, configure, and maintain computer systems and applications.
</li><li>Provide support for IT systems, including Windows Server environments.
</li><li>Troubleshoot Windows Server issues (Active Directory, DNS, DHCP, Group Policy, user access, and server performance).
</li><li>Manage and troubleshoot client connectivity issues (LAN/Wi-Fi/VPN).
</li><li>Monitor system performance and ensure system availability.
</li><li>Support network infrastructure and resolve connectivity issues.
</li><li>Maintain documentation of issues, solutions, and IT procedures.
</li>Assist in system upgrades, patches, and security updates.<br>
<li>
</li></ul><br>
<br>
<p></p><b>Requirements</b><p><b><br>
Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree in Computer Science or a related field.
</li><li>Minimum 1 year of experience in IT Support or a similar role.
</li><li>Strong knowledge of networking concepts and systems.
</li><li>Experience supporting Windows Server and client operating systems.
</li><li>Strong troubleshooting and problem-solving skills.
</li><li>Good communication and interpersonal skills.
</li><li>Ability to work under pressure and handle multiple tasks.</li></ul></div>

IT Specialist

U-Haul

<div><h2 class="jobSectionHeader"><b>Computer Support Specialist</b></h2>
<p>If you are detail-oriented, relish variety, and feel at home around all kinds of technology, consider becoming U-Haul&rsquo;s newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to place to maintain equipment and train users. In exchange U-Haul provides excellent perks and benefits as well as a caring company culture.</p><p></p><p><b>
U-Haul offers its Field Computer Specialists:</b></p><ul><li><p>
Paid holidays, vacation, and sick days, if eligible</p></li><li><p>
Career stability
</p></li><li><p>Gym Reimbursement Program, if eligible</p></li><li><p>
Opportunities for advancement
</p></li><li><p>Valuable on-the-job training</p></li><li><p>
Complete Benefit Plan, if eligible</p></li><li><p>
RRSP payroll deduction plan
</p></li><li><p>Deferred profit-sharing plan, if eligible</p></li><li><p>
You Matter Program (EAP)</p></li><li><p>
Mindset App Program</p></li><li><p>
Wellness Programs</p></li><li><p>
Discounts on Apple products, Dell computers, hotels, and more</p></li></ul><p></p><p><b>
Field Computer Specialist Primary Responsibilities:</b></p><ul><li><p>
Maintain maximum uptime for computer systems and associated broadband connectivity</p></li><li><p>
Implement and maintain field computer systems for all entities within the assigned area</p></li><li><p>
Support and train users as needed</p></li><li><p>
Distinguish between user error and problems requiring escalation to software vendors</p></li><li><p>
Identify and coordinate solutions for security gaps and compliance issues</p></li><li><p>
Participate in ongoing continuous U-Haul education through U-Haul University
</p></li><li><p>In addition to technical responsibilities, the Field Computer Specialist will support store operations by acting as a field relief manager when needed. This includes providing coverage during store manager vacations/coverage</p></li><li><p>
Work hours are scheduled Monday through Saturday, with an expected weekly total of 40&ndash;50 hours based on business needs.</p></li></ul><p></p><p><b>
Field Computer Specialist Minimum Qualifications:</b></p><ul><li><p>
Experience with technologies such as administration, security monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VOIP, analog phones, air phones, and cash drawers</p></li><li><p>
Current, valid driver&rsquo;s license and clean driving record</p></li></ul><p></p><p><b>
Compensation for this role ranges</b>
</p><ul><li><p>From $25 to $30 per hour, commensurate with experience.</p></li></ul><p></p><p><b>
Work Environment:</b></p><p>
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.</p><p></p><p><b>
Physical Demands:</b></p><p>
The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.</p><br>
<br>
<br>
<p>U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.</p></div>
<br><div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<p>Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
</p><p>U-Haul co-founders L.S. &quot;Sam&quot; Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
</p><p>U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.</p></div>

Computer Support Specialist

Stanislaus County

<div><div><div><h2 class="jobSectionHeader"><b>About the Opportunity</b></h2></div>
<p></p><div><p><b>THE DEPARTMENT</b></p><p>
The Stanislaus County Assessor's Office is excited to welcome a motivated, forward-thinking professional to join our team! We are looking for someone who brings strong graphic and verbal communication skills, a collaborative spirit, and a proactive, can-do mindset. In this full-time role, you&rsquo;ll help shape and maintain the Assessor&rsquo;s assessment maps and Geographic Information Systems (GIS) layers&mdash;key tools that support our mission and service to the community. If you&rsquo;re energetic, team-oriented, and committed to delivering exceptional customer service, we&rsquo;d love to have you be part of our innovative and supportive team.</p><b>
TENTATIVE RECRUITMENT SCHEDULE</b><br>
Application Deadline: <b>May 29, 2026</b><br>
Oral Examination: <b>Week of June 15, 2026</b><br>
<br>
To learn more about the Assessor's Office, https://www.stancounty.com/assessor/.<br>
<br>
<b>THE POSITION</b><br>
<div>
This is a block budgeted Technology Specialist I/II Technology Specialist I/II position. The chosen candidate would be hired as either an Technology Specialist I or II, based on qualifications.<br>
<br>
Geographic Information Systems Specialist, or GIS Specialist, develops and maintains both the Assessor&rsquo;s parcel maps and GIS layers that display parcel boundaries, blocks, lots, and easements. Also verify legal descriptions on incoming deeds, help customers with questions regarding the boundaries of their parcel, and research issues that arise due to incorrect or poor legal descriptions. This position is a critical component in completion of the Assessor&rsquo;s mandated functions.<br>
<br>
<b>GIS Specialist I</b><br>
The GIS Specialist I (Technology Specialist I) is an entry-level position in the GIS Specialist series. Under general direction, the GIS Specialist&rsquo;s assignments are subject to review and evaluation while in progress and upon completion.<br>
<br>
<b>GIS Specialist II</b><br>
The GIS Specialist II (Technology Specialist II) differs from an GIS Specialist I in that the incumbents at the II level are sufficiently trained to independently perform assignments with a minimum of supervision and also may assist in training lower-level technicians and specialist. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Technical Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Typical Tasks</b></h2></div>
<p></p><div><div><b>GIS Specialist I (Technology Specialist I)</b><br>
</div><ul><li>
Create, maintain, and edit Assessor's maps and layers using ArcGIS;</li><li>
Learn to interpret legal descriptions on recorded documents, resolutions, parcels, subdivisions, highway and survey maps, and translate legal descriptions into precise scale drawings of property; interpolate between new maps and old maps to position changes accurately;</li><li>
Determine accurate closure and plotting of legal descriptions using engineering calculations;</li><li>
Learn to provide technical assistance to office staff, engineers, land surveyors, title companies, and the public in areas related to legal descriptions, title problems, map interpretations, and other related Assessor's records inquiries; verify current ownership of property;</li><li>
Discover discrepancies in title, erroneous and incomplete property descriptions and maps, through title and legal description research and work with property owners, engineers, land surveyors, attorneys, title companies, and other government agencies to resolve the discrepancies;</li><li>
Learn to send letters identifying problems that need to be resolved in order to transfer and/or split property;</li><li>
Prepare and edit related source documents for input into the primary County property database for use in assessment, taxes, and GIS;</li><li>
Maintain proficiency in the use of software and hardware used by the department;</li><li>
Learn to review, approve, compose, and when necessary create new legal documents used by various County departments, such as those for tax defaulted properties;</li><li>
Perform photocopying and filing; and</li><li>
Develop a strong working knowledge of ArcGIS</li></ul><div><b>
GIS Specialist II (Technology Specialist II) GIS Specialist I task plus:</b><br>
</div><ul><li>
Detect errors in survey, subdivision and parcel maps and contact the involved government agencies and private surveyors in order to correct the engineering errors;</li><li>
Make calculations to determine parcel areas, boundary angles, bearings and distances in order to ensure the accuracy of property and ownership boundaries;</li><li>
Review owner requests for boundary changes against the code requirements, make reports if the change meets the criteria, collect fees and then create new property boundary on map;</li><li>
Conduct title search of historical data to record sequence of ownership and boundary events regarding Assessor's parcels;</li><li>
Revise and update Assessor's maps from deeds, government resolutions, court orders, surveys, field notes, land contracts, property owner requests, administrative change requests, and State Board of Equalization (SBE) land changes and Tax Rate Area (TRA) changes;</li><li>
Maintain directory of revised Assessor's maps for County website for the use of internal staff, other County departments, title companies, and the general public;</li><li>
Prepare reports on property with boundary, legal description or ownership problems;</li><li>
Train GIS Specialist I; and</li><li>
Perform special projects as assigned.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)</b></h2></div>
<p></p><div><div><b>Knowledge</b><br>
<b>GIS Specialist I (Technology Specialist I)</b><br>
</div><ul><li>
Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing;</li><li>
Basic operational characteristics of local and wide area network systems;</li><li>
Basic operational characteristics of communication systems, equipment, and devices;</li><li>
Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software;</li><li>
Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components; and peripheral equipment;</li><li>
Principles and practices of effective customer service;</li><li>
Safe work practices when working with electronic equipment;</li><li>
Operations, services, concepts, terms, and activities common to a comprehensive, state of-the-art information technology program; and</li><li>
Principles of records and database management.</li></ul><div>
In addition to the above, when assigned to Telecommunications:</div><ul><li>
Radio communications and electronics including Microwave radio theory and operations;</li><li>
Standards and protocols for data/voice communications.</li></ul><div><b>
GIS Specialist II (Technology Specialist II)</b><br>
</div><ul><li>
Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing;</li><li>
Operational characteristics of local and wide area network systems;</li><li>
Operational characteristics of communication systems, equipment, and devices;</li><li>
Methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software;</li><li>
Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment;</li><li>
Principles and practices of effective customer service;</li><li>
Safe work practices when working with electronic equipment;</li><li>
Operations, services, concepts, terms, and activities common to a comprehensive, state of-the-art information technology program; and</li><li>
Principles of records and database management.</li><li>
In addition to the above, when assigned to Telecommunications:</li><li>
Radio communications and electronics including Microwave radio theory and operations; and</li><li>
Standards and protocols for data/voice communications.</li></ul><p>
In addition to the above, when assigned to Telecommunications:</p><ul><li>
Radio communications and electronics including Microwave radio theory and operations; and</li><li>
Standards and protocols for data/voice communications.</li></ul><div><b>
Skills/Abilities</b><br>
<b>GIS Specialist I (Technology Specialist I)</b><br>
</div><ul><li>
Learn the operations and functions of an assigned business unit;</li><li>
Learn to analyze problems with software, hardware, communications, and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions;</li><li>
Learn to install, maintain, repair, and modify a variety of computer equipment, software, communications and electronic equipment and systems;</li><li>
Learn to write procedures and documentation for problems, solutions, and standards;</li><li>
Track service requests and trouble reports and ensure problems are resolved;</li><li>
Communicate clearly and concisely, both orally and in writing;</li><li>
Communicate technical issues to individuals with varying degrees of information technology knowledge;</li><li>
Establish and maintain effective working relationships with those encountered during the course of the work;</li><li>
Learn to organize and manage multiple priorities and perform a variety of work assignments;</li><li>
Work independently and as a cooperative, contributing member of a team; and</li></ul><div>
Work with confidential and protected information and maintain confidentiality of data.<br>
<br>
<b>GIS Specialist II (Technology Specialist II)</b><br>
</div><ul><li>
Learn the operations and functions of an assigned business unit;</li><li>
Analyze problems with software, hardware, communications, and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions;</li><li>
Install, maintain, repair, and modify a variety of computer equipment, software, communications and electronic equipment and systems;</li><li>
Write procedures and documentation for problems, solutions, and standards;</li><li>
Track service requests and trouble reports and ensure problems are resolved;</li><li>
Read, comprehend, and retain technical information on computer products and systems;</li><li>
Communicate clearly and concisely, both orally and in writing;</li><li>
Communicate technical issues to individuals with varying degrees of information technology knowledge;</li><li>
Establish and maintain effective working relationships with those encountered during the course of work;</li><li>
Organize and manage multiple priorities and perform a variety of work assignments;</li><li>
Work independently and as a cooperative, contributing member of a team; and</li><li>
Work with confidential and protected information and maintain confidentiality of data.</li></ul><div><b>
We recognize your time is valuable, please only apply if you meet the following required qualifications.</b><br>
<br>
<b>EDUCATION/EXPERIENCE</b><br>
<b>GIS Specialist I (Technology Specialist I)</b></div><p><b><br>
PATTERN I</b></p><ul><li><p>
One (1) year of experience providing technical support of computer applications and equipment.</p></li></ul><p><b>
PATTERN II</b><br>
</p><ul><li>
Equivalent to the completion of an Associate&rsquo;s Degree from an accredited college or university with major coursework in computer science, information technology, or a related field. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education.</li></ul><div><b>
GIS Specialist II (Technology Specialist II)</b><br>
<b>PATTERN I</b></div><ul><li>
Two (2) years of experience providing technical support of computer applications and equipment at a level equivalent to Technology Specialist I in Stanislaus County.</li></ul><p><b>
PATTERN II</b></p><ul><li>
Equivalent to the completion of an Associate&rsquo;s Degree from an accredited college or university with major coursework in computer science, information technology, or a related field. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education; <b>AND</b></li><li>
One (1) year at a level equivalent to Technology Specialist I in Stanislaus County.</li></ul><p>
If solely assigned to GIS, one (1) year of experience working with basic GIS functionality.</p><div>
Proof of education may be required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-6496 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification.</div><p><b><br>
License or Certificate</b></p><ul><li>
Some positions may be required to possess and maintain a valid California Driver&rsquo;s License and meet County insurability requirements.</li><li>
Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Application and Selection Procedures</b></h2></div>
<p></p><div><p><b>APPLICATION PROCEDURES/FINAL FILING DATE</b></p><p>
Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.</p><p><b>
Resumes will not be accepted in lieu of a completed application.</b></p><p>
Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.</p><b>
EXAMINATION PROCESS</b><br>
Most County recruitments consist of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.<br>
<ul><li><b>
Application Review and Screening</b>. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.</li><li><b>
Written Examination</b>. Applicants will be invited to participate in a written exam that tests knowledge for the position.</li><li><b>
Oral Examination</b>. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.</li><li><b>
Eligible Lists</b>. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.</li></ul><b>
GENERAL INFORMATION</b><p><b>
CLASSIFICATION INFORMATION</b></p><p>
Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Technical Services Bargaining Unit bargaining unit for labor relations purposes.</p><p>
The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the &quot;Disability&quot; tab.</p><p>
Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County.</p><p>
Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding).</p><b>
RECRUITMENT ACCOMMODATIONS</b><p>
Arrangements may be made to accommodate disabilities and religious convictions. Applicants requiring testing accommodations are required to complete and submit the Testing Accommodations Request Form prior to the test administration date. Special arrangements for religious convictions should be included in the &quot;Additional Information&quot; section of the application form.</p><b>
GENERAL QUALIFICATIONS</b><ul><li>
Pass County-paid pre-employment job-related background investigation.</li><li>
Perform job duties in a manner assuring a safe working environment for oneself and others.</li><li>
Maintain confidential information according to the legal standards and/or County regulations as required.</li><li>
Some positions may be required to possess and maintain a valid California Driver&rsquo;s License and meet County insurability requirements.</li></ul><br>
<b>
APPLICATION AND/OR EXAMINATION APPEAL RIGHTS</b><br>
Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in application screening or in exam scoring. Appeals must be in writing and submitted to the Chief Executive Officer within seven (7) days after the examination results are emailed.<p><b><br>
DISCLAIMER</b></p><p>
Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County service. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The information contained in the bulletin is information which sets forth a general summary of benefits for this respective position. This information is not legally binding. The benefits and other information regarding this position may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum of Understanding(s), and such information prevails over information contained in this flyer. Questions regarding this bulletin may be directed to the Stanislaus County Chief Executive Office/Human Relations.</p></div></div></div><p></p>

GIS Specialist I/II (Technology Specialist I/II)

Infoway ME LLC

<p><b>IT Support Specialist</b></p><p><b>Company: Infoway ME LLC</b><br/><b>Location: Doha, Qatar</b><br/><b>Job Type: Full-time</b></p><p><b>Position Overview</b></p><p>Infoway ME LLC is seeking a skilled and proactive IT Support Specialist to provide technical assistance and support for hardware, software, and network systems. The ideal candidate will ensure smooth IT operations across the organization by resolving technical issues efficiently and maintaining system reliability.</p><p><b>Key Responsibilities</b></p><ul><li>Provide first and second-level technical support for end-users (hardware, software, and network issues).</li><li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li><li>Troubleshoot and resolve operating system, application, and connectivity issues.</li><li>Manage user accounts, permissions, and access rights across systems.</li><li>Monitor and maintain IT infrastructure including servers, networks, and cloud services.</li><li>Respond to IT support tickets in a timely manner and document resolutions.</li><li>Assist in system updates, backups, and security patches.</li><li>Support email systems, collaboration tools, and business applications.</li><li>Coordinate with vendors and service providers for hardware/software support.</li><li>Ensure compliance with IT policies and security standards.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support or technical helpdesk role.</li><li>Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking (TCP/IP, DNS, DHCP).</li><li>Familiarity with Active Directory, Office 365, and common IT administration tools.</li><li>Experience with troubleshooting hardware, printers, and peripherals.</li><li>Basic understanding of cybersecurity principles.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work independently and manage multiple support requests.</li><li>IT certifications (e.g., CompTIA A+, Network+, Microsoft certifications) are an advantage.</li></ul><p><b>Preferred Skills</b></p><ul><li>Experience in IT service desk environments.</li><li>Knowledge of virtualization and cloud platforms.</li><li>Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk).</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package</li><li>Professional growth opportunities</li><li>Dynamic and supportive work environment</li><li>Exposure to diverse IT systems and technologies</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

IT Support Specialist

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