computer systems technician

Post University

<div></div><div><h1 class="jobSectionHeader">JOB SUMMARY:</h1>
ICT Systems Technician &ndash; Level I provides comprehensive technical support to faculty, staff, and students across various settings, including offices, classrooms, public areas, and residential halls. This role demands a solid understanding of computer technology and audio-visual systems, with a strong commitment to delivering high-quality customer service. The technician will respond efficiently to support requests submitted through the institution&rsquo;s ticketing system, by phone, and walk-ins, ensuring timely issue resolution. In addition to assisting staff and faculty, the technician supports students in residence halls and provides classroom and lab technology assistance during and outside scheduled class times.
Compensation: $45,000/annually; $21.64/hour<h1 class="jobSectionHeader">
ESSENTIAL FUNCTIONS:</h1><ul><li>
Provide support to Staff on all supported software platforms.</li><li>
Be available for computer and AV preparation/breakdown for staff, students, and faculty before, during, and after meetings as determined by the requester's needs.</li><li>
Respond promptly to staff, faculty, and students for troubleshooting, hardware, software, password assistance, and general tech support as issues arise.</li><li>
Respond to and log all tech support requests in our ticketing system to track maintenance needs and volume.</li><li>
Set up and break down computer labs in the academic buildings, offices, and residence halls.</li><li>
Responsible for installing and configuring new devices, adding these devices to an Active Directory Domain and/or Azure Autopilot.</li><li>
Install and configure desktop software as needed.</li><li>
Manage Antivirus software and assist users with applications and troubleshooting hardware.</li><li>
Provide technical assistance and/or training to staff, faculty, or students in using the audio/visual equipment for events in the classrooms and public spaces.</li><li>
Maintain, inventory, suggest repair, storage, or replacement of equipment.</li><li>
Communicate with staff, faculty, and students regarding technology and scheduling needs and problems.</li><li>
Follow all rules and regulations concerning staff conduct, appropriate dress, program procedures, and specific responsibilities established in the Staff Handbook.</li><li>
Assume other responsibilities as reasonably requested by staff, faculty, and students.</li><li>
Performs related work as required or as delegated by supervisor(s).</li></ul>
 ADDITIONAL RESPONSIBILITIES:<ul><li>
This position requires a flexible schedule with scheduled evening and weekend hours to meet the operational needs of the ICT Office.</li><li>
Ability to travel between our Campus and downtown Waterbury locations.</li></ul><h1 class="jobSectionHeader">
QUALIFICATIONS:</h1>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 EDUCATION, EXPERIENCE, KNOWLEDGE, AND SKILLS<ul><li>
A bachelor&rsquo;s degree is preferred; however, an equivalent combination of education, experience, or training can be substituted for the bachelor&rsquo;s degree.</li><li>
Preferred 1-2 years of successful work experience in an ICT department.</li></ul><ul><li>
Experience in an institution of higher education is preferred but not required.</li><li>
Ability to establish and maintain positive working relationships with other employees at all levels and with diverse student populations.</li><li>
Team-oriented and skilled in working within a collaborative environment.</li><li>
Ability to repair Windows and iOS-based computer systems.</li><li>
Proficiency in desktop operating systems for Windows and iOS.</li><li>
Knowledge of Microsoft Office applications as well as Office 365 / Azure.</li><li>
Ability to plan, organize, and implement assigned responsibilities and to work well under pressure to meet established deadlines.</li><li>
Ability to prioritize and provide exemplary customer service with a professional demeanor and a positive attitude.</li><li>
Excellent analytical and problem-solving skills.</li><li>
Excellent verbal and written communication skills.</li><li>
Must have the necessary training and experience to successfully perform the essential duties of the role.</li><li>
Must be able to lift and carry 20+ pounds.</li></ul></div><div></div>

ICT Systems Technician Level I

Teal

<div>In 2023, TechGen and Aligned Technology Solutions, both award-winning Managed IT Service Providers, merged &ndash; forming the premier company of Teal. Teal is an advanced IT services that assists small- to medium-sized organizations in strategically leveraging their technology. With roots dating back to 2000, the company differentiates itself from its competition through world-class concierge service, business-focused support, and sophisticated cybersecurity and compliance knowledge. Our employees are empowered to explore their creativity, pursue their passions, and achieve personal growth through their work experience with us. Teal is committed to fostering an environment in the workplace that promotes diversity, equity, and inclusivity - where all employees are valued, respected, and provided with equal opportunities.
We are looking for an individual who:
<ul><li>Loves helping people</li>
<li>Is committed to excellence</li>
<li>Is forward thinking</li>
</ul>Job Overview: Under the direction of the Service Manager, the Computer Prep Technician is an integral part of the Professional Services Team. You will play a crucial role in ensuring the smooth and efficient preparation of computer systems for our clients. Responsibilities will involve configuring, testing, and deploying hardware and software to meet client needs. Additionally, you will be responsible for diagnosing and resolving technical issues to maintain optimal system performance. The ideal candidate should possess strong technical knowledge, excellent problem-solving skills, and a customer-centric approach.
Essential Functions
<ul><li>Work with our clients in a Professional Services capacity, specifically configuring laptops, desktops and workstations for multiple users and clients.</li><li>
Provide timely workstation builds in a pleasant and helpful manner.</li><li>
Participate in Help Desk coverage and other roles as needed.</li><li>
Assemble, configure, and test computer systems, including desktops, laptops, and servers, based on client specifications and requirements.</li><li>
Install and update operating systems, drivers, and essential software applications.</li><li>
Implement security measures, including antivirus and firewall software, to ensure the protection of client systems.</li><li>
Diagnose and resolve hardware and software issues on client systems promptly and efficiently.</li><li>
Provide technical support to end-users, both remotely and on-site, to resolve technical problems and address system malfunctions.</li><li>
Quality Assurance and Testing:</li><li>
Conduct thorough testing of computer systems to ensure they meet the established quality standards and perform optimally.</li><li>
Validate compatibility and functionality of hardware and software components.</li><li>
Maintain accurate records of hardware and software inventory.</li><li>
Coordinate with procurement teams to order new equipment and ensure sufficient stock levels.</li><li>
Create detailed documentation of system configurations, troubleshooting steps, and issue resolutions for internal reference and knowledge sharing.</li><li>
Collaborate with the service desk and support teams to address client inquiries and provide technical assistance as needed.</li><li>
Assist in remote and on-site client support visits when required.</li><li>
Stay up-to-date with the latest technology trends and advancements in computer hardware and software.</li><li>
Suggest and implement improvements and upgrades to enhance system performance and efficiency.</li><li>
Follow company policies and procedures for data security, confidentiality, and client service delivery.</li></ul>
Qualifications
<ul><li>Proven experience as a Computer Prep Technician or similar role.</li><li>
Strong knowledge of computer hardware components, operating systems, and software applications.</li><li>
Familiarity with standard networking concepts and protocols.</li><li>
Excellent troubleshooting and problem-solving skills.</li><li>
Strong attention to detail and ability to work with precision.</li><li>
Effective communication and interpersonal skills for client interactions.</li><li>
Ability to work independently and as part of a team.</li><li>
Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.</li><li>
Certifications in relevant IT fields (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.</li><li>
Resourceful &ndash; the ability to figure things out.</li><li>
High attention to detail.</li><li>
Maintain a professional appearance, demeanor, and team-oriented behavior; have mutual respect for management and team members; partner with others to create an exceptional experience for each and every client.</li><li>
Punctual, dependable, goal oriented, and able to receive constructive coaching.</li><li>
Adherence to privacy regulations and privacy considerations for clients.</li><li>
Adherence to all policies and procedures, including, but not limited to standards for safety, attendance, punctuality, and personal appearance.</li></ul>
Benefits
<ul><li>Competitive salary and performance-based incentives.</li>
<li>Comprehensive benefits package, including paid time off, paid holidays, health, dental, vision, life insurance, disability, and retirement plans.</li>
<li>Ongoing professional development and training opportunities.</li>
<li>Collaborative and supportive work environment.</li>
<li>Opportunity to work with cutting-edge technologies and gain hands-on experience.</li>
</ul>The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
TEAL IS AN EQUAL OPPORTUNITY EMPLOYER</div>

Computer Prep Technician

Proterial

<div>Location:
Holland, Michigan, United States
Job ID:
R0125601
Date Posted:
2026-04-13
Company Name:
J.R. AUTOMATION TECHNOLOGIES, LLC
Profession (Job Category):
IT, Telecom &amp; Internet
Job Schedule:
Full time
Remote:
No
Job Description:
The Opportunity:
JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we&rsquo;re always looking to get stronger across North America, Europe, and Asia. Join us as a Systems Tech in Holland, MI as we work together to bring innovative automation solutions to life.
Location Type: This is a full-time hourly position based onsite in Holland, MI.
What We Offer:
<ul><li>Competitive wages, medical benefits starting your first day, and paid parental leave
</li><li>Opportunity to work on customized, 1-of-1 automation projects
</li><li>A collaborative, engineering-driven environment
</li><li>Career growth and skill development opportunities
</li><li>A role where craftsmanship and quality truly matter
</li><li>Work with cutting edge and innovative technologies
</li></ul>Role Overview
As an IT Systems Technician, you will be responsible for the maintenance and upkeep of computers, hardware, and software within the company. You will work within our ticket system to assist employees/customers as needed. Outside of day-to-day tasks, you will have the opportunity to work with our greater IT team to tackle corporate initiatives.
This is an onsite-hourly position paying $21 - 25/hour based on previous experience and skillset.
How You&rsquo;ll Make an Impact:
<ul><li>Maintain and assist in the maintenance and upkeep of computers, hardware, and software within the company.
</li><li>Work within a ticket system to assist employees / customers as needed with various tasks related to company hardware / software / infrastructure.
</li><li>Position is required to research, identify, troubleshoot and resolve a variety of computer issues relative to hardware and operating system issues.
</li><li>Required to be extremely flexible and can work with little direction and/or adjust to changing needs.
</li><li>Help maintain computer and inventory lists, stock lists and other supported applications IT will use in the management of the computer systems.
</li><li>Imaging and deployment of system rotation schedule
</li><li>Position is required to become involved with the user training and promotion of internal applications that have been developed and prepared for employee usage.
</li><li>Develop and maintain positive relationships with all employees and look for ways to maintain productivity.
</li><li>Employee must be able to adapt to various sets of tasks regardless of knowledge and/or skills on the task.
</li><li>Assist Engineers as needed with various tasks and projects
</li><li>Employee must promote positive change within the organization and adapt to changes taking place.
</li><li>Emphasis on attendance, dependency, efficient time management and punctuality.
</li><li>Position is required to be available for 24-hour on-call rotation schedule (every 7-8 weeks)
</li><li>Support machine installation and commissioning at customer sites as needed (may require occasional travel)
</li></ul>Note: This list of responsibilities is inclusive; however, it is intended to be a guideline for activities.
What You&rsquo;ll Bring:
<ul><li>Associates Degree or equivalent
</li><li>2 years of related experience and/or training
</li><li>Environment &amp; Desktop and Printer support
</li><li>CAD experience preferred
</li><li>Microsoft Certified Systems Administrator preferred
</li><li>ITIL V4 experience/certification a plus
</li></ul>Skills You&rsquo;ll Have:
<ul><li>Microsoft Certified (MCTS) or MCITP in Desktop Support. Proficient with MS Office, PC Troubleshooting and repair skills (software/hardware). Maintenance of Windows 7 and Windows 10 (x86 and x64) in professional corporate environment. Active Directory tasks such as user email and domain account management.
</li><li>Must be able to communicate clearly and effectively with customers and employees
</li><li>Must be able to drive a vehicle on public roadways
</li></ul>Other Details:
<ul><li>You must be available via phone and immediate contact methods need to be established to ensure proper operating response in the event of critical downtime.
</li><li>Potential for domestic and/or international travel as need arises
</li><li>Must be able to lift 50 &ndash; 70 lbs
</li></ul>Disclaimer: JR Automation requires candidates to successfully complete a 10-panel drug screen, physical examination, and background check.
Company Overview:
At JR Automation, A Hitachi Group Company, we discover potential, reimagine limits, and advance industry. When faced with a problem, we find a solution. Together, we push what&rsquo;s possible to automate for tomorrow.
Join our team of 2,000+ at one of our 20+ facilities around the world and be a part of the most experienced team of advanced automation integrators.
Fueled by Possible.
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to jrcareers@jrautomation.com. Queries other than accommodation requests will not be responded to.</div>

IT Systems Technician

Safeway

<div>PC Technician III

About the company

Albertsons Companies is at the forefront of the revolution in retail Albertsons Companies is pleased to announce an exciting opportunity for a Service and Delivery Technician III supporting Safeway retail grocery stores. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw&rsquo;s, and many more recognizable names.

What you will be doing

You will be providing IT Support to our Safeway stores in and around Columbia MD, and the surrounding area. You would work on deploying equipment and installing new hardware and software. You would also work with our computers, printers, POS Systems, scales, and Network Servers.

The successful individual will provide IT Technical Support to our Safeway retail grocery stores in Columbia MD and the surrounding area. In addition, the successful person will be tasked with troubleshooting and configuring various pieces of IT hardware unique to retail, as well as conducting break-fix repair on our computers, printers, POS Systems, scales, and Network Servers.

In this role you will have the opportunity to work on different projects and learn new technologies. In addition, you will have the opportunity to learn all facets of store support, network with fellow Technicians and support store directors to run our best-in-class retail grocery stores.

Main responsibilities
<ul><li>Support standard hardware platforms and systems installed throughout the stores.</li></ul>
<ul><li>Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers.</li></ul>
<ul><li>Provide complete recoverability of systems and applications.</li></ul>
<ul><li>Trouble shoot resolution.</li></ul>
<ul><li>Installation of new hardware and software.</li></ul>
<ul><li>Provide customers with IT support; meet goals for service level agreements.</li></ul>
<ul><li>Provide network and remote connectivity (hardware/software) support.</li></ul>
<ul><li>Maintain equipment inventory controls and policies.</li></ul>
<ul><li>Work with Support Center (STSC) on assignment of problems, support issues and concerns with computer systems.</li></ul>
<ul><li>Interface with all Corporate IT groups for on-site support and technology resolutions.</li></ul>
<ul><li>Adhere to repair standards and service levels established.</li></ul>
<ul><li>Driving required for this Zone Service Area.</li></ul>

We are searching for someone with
<ul>
<li>High school graduate, BA/BS degree preferred, or 3+ year's technical/training/hardware certifications preferred.</li>
<li>Information Technology project implementation exposure with 5+ year's technical systems and 2+ years of technical support experience.</li>
<li>2+ years&rsquo; retail business experience preferred.</li>
<li>2+ years&rsquo; experience with retail store systems, technology systems and hardware preferred.</li>
<li>2+ years&rsquo; experience with installation and configuration of desktop and peripheral technology preferred.</li>
<li>Excellent telephone, customer service and problem-solving skills with the ability to gather important information to resolve high pressure issues/situations (for remote locations)</li>
<li>Excellent communication and Interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding.</li>
<li>Working knowledge of IT hardware, installation models and Windows, MS Office and related applications.</li>
<li>Demonstrated ability to follow written/verbal instructions, defines problems, collect data, establish facts, and draw valid conclusions.</li>
<li>Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization.</li>
<li>Demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products under minimal supervision.</li>
<li>Understanding of how hardware/software systems inter-relate.</li>
<li>Must be able to lift up to 50 pounds of equipment, some twisting and turning with equipment installs.</li>
<li>Must have a good, safe driving record. Must have a vehicle.</li>
<li>Solid mechanical skills.</li>
<li>Flexibility to work a variety of shifts, day, evening and overnight in a 24/7 on call support capacity.</li>
<li>Strong sense of urgency, business ethics, dependability and follow through.</li>
</ul>
Physical Environment:
<ul>
<li>Work may be performed in a temperature-controlled environment.</li>
<li>Must sit, stand, or walk for extended periods of time.</li>
<li>May spend long periods of time at desk or computer terminal.</li>
<li>Will use keyboards, telephone, and other office equipment during the course of normal workday.</li>
<li>Stooping, bending, twisting, and reaching may be required in completion of job duties.</li>
<li>Workdays are fast paced; some evening and weekend work may be required.</li>
</ul>
What it&rsquo;s like at Albertsons?

Albertsons Culture Principles

Compassion: We always treat each other with kindness and respect

Team: We always support and recognize each other

Inclusive: We always value everyone&rsquo;s perspective

Learning: We always strive to grow and develop ourselves and others

Competitive: We always act with integrity to win over the customer

Ownership: We always take actions to drive our success<div>
<div>Pay Transparency: 
</div><div></div> 
<div>Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.
</div></div><div>Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw&rsquo;s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson&rsquo;s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico&rsquo;s Community Markets, King&rsquo;s, Balducci&rsquo;s, and Albertson&rsquo;s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company&rsquo;s success.
Bring your flavor
<div>Building the future of food and well-being starts with you. Join our team and bring your best self to the table.</div> 
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).</div></div>

PC Technician III

Jefferson County Public Schools, KY

<div></div><div><ul><div><div>JobID: 39086</div></div> 
<div><div>
Position Type: 
 Technology/Computer Lab Technician 
</div><div>
Date Posted: 
 4/13/2026 
</div><div>
Location: 
 C B YOUNG 
</div><div>
Date Available: 
 07/01/2026 
</div><div>
Closing Date:
 
 04/20/2026</div><div> 
Job Description: Attached 
Salary Schedule: IA, Grade 7 
Days/Hours: 260 days/8 hours 
Salary Range: $17.1698 - $24.9802 
*Subject to Salary Placement Rules* 
 
SCOPE OF RESPONSIBILITIES: 
Assumes responsibility for the upkeep of the computer lab and efficiently scheduling its use and the complete operation of all information processing equipment and the uses of advanced information processing functions. Provides support for the formal and informal training of end users on and off-site. 
 
MINIMUM QUALIFICATIONS:</div><ul><li>
High School Diploma or G.E.D</li><li>
Three (3) years of successful experience with word processing, information processing, or microcomputers</li><li>
Two (2) years of experience assisting users in the appropriate operation of computers</li><li>
Availability to work flexible hours</li><li>
Knowledge of office management skills</li><li>
Effective communication skills</li></ul><div>
TO APPLY</div><ul><li>
Complete the online application</li><li>
Upload a current resume</li><li>
Upload a letter of interest</li></ul><div>
**Information you enter in the Experience section of the online application will be used to verify your qualification for this position. Information should be entered accurately and completely. 
**Falsification of an employment application is grounds for exclusion from consideration and/or termination.</div><div> 
Attachment(s):<ul><li>
Classified IA.pdf</li><li>
Computer Lab Technician.pdf</li></ul></div></div></ul></div>

Computer Lab Technician (3 Positions) 2026-2027

Morris Business Solutions

<div>Join Our Dynamic Team as a Level 2 IT Technician at Morris Business Solutions!
About Morris Business Solutions:
At Morris Business Solutions, we are more than just a company; we are a family dedicated to innovation and excellence. As a Premier Platinum dealer for Xerox and Kyocera, and a leading IT Managed Service Provider (MSP), we deliver state-of-the-art technology solutions to businesses across North and South Carolina. Our comprehensive services include computers, servers, cybersecurity, telephones, copiers, faxes, printers, and managed IT services. Joining our team means becoming part of a family-run business that values each team member and prioritizes their growth and well-being.
Why Work for Morris Business Solutions:<ul><li>
Supportive and Motivational Environment: Experience a family-style work atmosphere where our team members are not just colleagues but a support system for your success.</li><li>
Competitive Benefits: Enjoy a comprehensive benefits package, including a 401K with a company match, ensuring your financial well-being.</li><li>
Career Growth: We are a growing company with ample room for career advancement. Your success is our priority, and we provide the tools and opportunities for your professional development.</li></ul>
About the Role:
As a Level 2 IT Technician, you will play a crucial role in providing technical support and ensuring the smooth operation of our clients' IT environments. You will troubleshoot issues, collaborate with the team, and deliver exceptional IT services.
Key Responsibilities:<ul><li>
Technical Support: Provide advanced technical support to clients, resolving complex issues efficiently and effectively. Handle escalations from Level 1 support, manage service tickets, and ensure timely resolution of incidents and service requests.</li><li>
Network Management: Assist in configuring, monitoring, and optimizing network systems to deliver reliable and secure connectivity.</li><li>
Hyper-V and Azure: Support virtual environments using Hyper-V and cloud platforms like Azure.</li><li>
Documentation: Maintain detailed documentation of system configurations, procedures, and changes.</li><li>
Customer Service: Provide exceptional customer service, ensuring client satisfaction and maintaining strong client relationships.</li></ul>
Preferred Experience with:<ul><li>
Advanced Technical Troubleshooting: Proficient in efficiently resolving complex technical issues, ensuring minimal downtime.</li><li>
Network Management: In-depth knowledge of network configurations, monitoring, and optimization within the MSP landscape, with a focus on delivering reliable and secure connectivity.</li><li>
IT MSP Experience: Demonstrated experience working within an IT Managed Service Provider environment, understanding the dynamics and demands of managed IT services.</li><li>
Customer Service: Strong customer service skills with a focus on client satisfaction and relationship management.</li><li>
Incident Management: Proactive approach to incident management, minimizing service disruptions and swiftly resolving issues to uphold the high standards of MSP service delivery.</li></ul>
Qualifications:<ul><li>
Minimum 3 years of experience in IT support or a similar role.</li><li>
Proficiency with Windows and Linux operating systems.</li><li>
Experience with virtualization technologies (e.g., VMware, Hyper-V).</li><li>
Strong knowledge of network protocols, firewalls, and security measures.</li><li>
Excellent troubleshooting and problem-solving skills.</li><li>
Strong communication and documentation skills.</li><li>
Ability to work both independently and as part of a team.</li><li>
Valid driver&rsquo;s license and clean driving record.</li></ul>
Compensation and Benefits:<ul><li>
Medical, Dental, and Vision Insurance</li><li>
Life and Disability Insurance</li><li>
401K with company match</li><li>
Company-paid Life Insurance</li><li>
Paid Time Off plus Paid Holidays</li><li>
Yearly Raises</li><li>
Employee Assistance Programs</li><li>
Training and Development Opportunities</li><li>
Presidents Club Trip for highest-rated employees</li></ul>
Ready to take your career to the next level? Join us at Morris Business Solutions and be a part of a team that values your expertise and fosters your professional growth. Apply today to become our next Level 2 IT Technician!
Annual Compensation: $45,000 to $60,000 DOE
#Workwolf</div>

Level 2 IT Technician

Harris Regional Hospital

<div>Your experience matters. 
Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Information Technology and Systems Technician joining our team, you&rsquo;re embracing a vital mission dedicated to making communities healthier &reg;. The IT&amp;S Technician provides first-level technical support to internal users, resolving issues related to applications, hardware, network services, and user access. This role is responsible for troubleshooting and documenting incidents, delivering timely solutions, and escalating complex issues while ensuring a high level of customer service. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. 
More about our team
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. 
How you&rsquo;ll contribute
An Information Technology &amp; Systems Technician who excels in this role:<ul><li>
Provide first-level technical support to internal users, resolving issues related to applications, hardware, and network services.</li><li>
Log, track, and manage support requests through a ticketing system, ensuring accurate documentation and timely follow-up.</li><li>
Troubleshoot and resolve technical issues by diagnosing root causes and delivering effective solutions within established service level agreements (SLAs).</li><li>
Escalate complex or unresolved issues to higher-level support teams or management to ensure prompt resolution.</li><li>
Deliver end-user support, including desktop setup, basic training, and minor repair of hardware and peripherals.</li><li>
Configure and support desktops, servers, and mobile devices, including account provisioning, password resets, and access management.</li><li>
Capture user feedback and document requests for new or enhanced system functionality to support continuous improvement.</li></ul> 
Schedule: PRN 
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 
<ul><li>Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.</li><li>
Financial Protection &amp; PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.</li><li>
Financial &amp; Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.</li><li>
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).</li><li>
Professional Development: Ongoing learning and career advancement opportunities.</li><li>
Free travel and entertainment discount program to ensure you enjoy your time away from work.</li></ul> 
What we&rsquo;re looking for
<ul><li>High School Diploma or equivalent required; Associate&rsquo;s degree in Information Technology or a related field preferred.</li><li>
Minimum of 2 years of hands-on experience in IT support or a related technical field preferred.</li><li>
Experience supporting users in a healthcare or similarly regulated environment is a plus.</li><li>
Demonstrated critical thinking and problem-solving skills, with the ability to make sound decisions independently.</li><li>
Ability to work effectively with minimal supervision while managing multiple priorities in a fast-paced environment.</li><li>
Strong interpersonal and communication skills, with the ability to support users in a complex business setting.</li><li>
Proven ability to remain calm under pressure and take appropriate action in high-stress situations.</li></ul> 
More about Harris Regional Hospital
Harris Regional Hospital is an 86-bed acute care facility located in Sylva, NC. With a long-standing reputation for excellent care, this fully-accredited hospital has been providing care to western North Carolina residents since 1925. Harris offers five major service lines, including orthopedics, cardiology, general surgery, women&rsquo;s care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care. 
EEOC Statement
&ldquo;Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.&rdquo; 
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran</div>

Information Technology and Systems Technician - PRN

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