computer technical specialist

Adirondack Studios

<div>INFORMATION TECHNOLOGY SPECIALIST &ndash; DUBAI, UAE
Primary obligation: Ensure the smooth operation, security, and reliability of all information and communication technology systems within the organization, enabling efficient workflows and uninterrupted business operations.
Reports directly to: Office Manager
Responsibilities include, but not limited to:<ul><li>
Install, configure, and maintain computer hardware, software, and networks.</li><li>
Monitor system performance and troubleshoot issues to minimize downtime.</li><li>
Provide technical support to staff and resolve IT-related problems.</li><li>
Manage user accounts, permissions, and access controls.</li><li>
Ensure data security and implement backup and recovery procedures.</li><li>
Maintain and update IT documentation, including system configurations and user guides.</li><li>
Coordinate with third party Technology Solutions Provider for procurement, maintenance, and support of IT equipment.</li><li>
Assist in planning and implementing IT upgrades and new technologies.</li><li>
Ensure compliance with IT policies, standards, and cybersecurity protocols.</li><li>
Support audiovisual and communication systems (e.g., video conferencing, VoIP).</li><li>
Train staff in IT systems and best practices.</li></ul>
Qualification<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
1&ndash;3 years of experience in IT support or systems administration.</li><li>
Strong knowledge of operating systems (Windows, macOS, Linux), networking, and cybersecurity.</li><li>
Familiarity with cloud platforms, backup solutions, and enterprise software like SAP.</li><li>
Excellent problem-solving and communication skills.</li><li>
Ability to work independently and manage multiple tasks.</li></ul>
This is a Full Time Position in our Dubai, UAE Office &ndash; qualified candidates can submit their CV to adkscareersme@ADKStudios.com. Please include specifics as to your qualifications in line with the above description for full consideration.
To learn more about Adirondack Studios please visit our website at www.adkstudios.com</div>

INFORMATION TECHNOLOGY SPECIALIST – DUBAI, UAE

Metropolitan Transportation Authority

<div>Description 
 
 
JOB TITLE: Computer Specialist (Software) Level 4 (TWU) 
DEPT/DIV: RCC/PCC Ops 
SUPERVISOR: Senior Director, RCC and PCC Operations 
LOCATION: 354 West 54th Street, New York, NY 10019 
HOURS OF WORK: 12:00 am - 8:00 am 
SALARY RANGE: 
Computer Spec. (SW) 1 TWU: $109,076 - $118,218
Computer Spec. (SW) 2 TWU: $113,637 - $127,300
Computer Spec. (SW) 3 TWU: $122,715 - $138,441
Computer Spec. (SW) 4 TWU: $131,642 - $158,514 
**SELECTED CANDIDATE WILL BE APPOINTED TO MaBSTOA PAYROLL** 
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Position Objective:
This class of positions encompasses highly technical or supervisory responsibilities for the design, implementation, enhancement, maintenance, and analysis of software systems performed at varying levels of difficulty and with varying degrees of latitude for independent initiative and judgment. There are four Assignment Levels within this class of positions, differing according to the complexity and sophistication of the hardware and software systems and the amount of supervision required. The following are typical assignments within this class of positions. All personnel perform related work an,d when necessary, perform the duties of lower titles and Assignment Levels.
Responsibilities:
Assignment Level I
Under supervision, with considerable latitude for independent action or the exercise of independent judgment, is responsible for the design, implementation, enhancement and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications, and/or related software functions. May supervise a unit engaged in work related to the above areas or may independently perform related work of a highly complex, technical nature. In the temporary absence of the supervisor, may perform the duties of that position. 
Assignment Level II
Under general supervision, with wide latitude for the exercise of independent initiative and judgment, may supervise a unit engaged in systems development work of great difficulty, is responsible for the design, implementation, enhancement, and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications, and/or related software functions. In a multi-programming computer system, serves as project leader performing complex staff work and the full range of computer systems analysis functions utilizing general software and software systems analysis in highly complex systems development projects, or supervises the activities of a number of applications programming units engaged in work of more than ordinary difficulty, complexity, and responsibility in a multi-programming electronic computer installation. In the temporary absence of the supervisor, may perform the duties of that position. 
Assignment Level III
Under general supervision, with broad scope for the exercise of independent initiative and judgment, is responsible for the design, implementation, enhancement, and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications, and/or related software functions. Supervises the units responsible for systems development and applications programming, instructing, directing, and checking the work of subordinates, or is routinely responsible for the coordination and direction of data processing projects organized to plan and implement complex integrated software development projects in a multi-programming computer system operating in an online mode in a communications environment. In the temporary absence of the supervisor, may perform the duties of that position. 
Assignment Level IV
Under minimum direction, with the broadest scope for the exercise of independent initiative and judgment, holds senior-level technical responsibility for extremely complex and ongoing software functions related to Systems Analysis, Data Administration,
Database Management Systems, Operating Systems, Data Communications Systems, On-Line Applications Programming, contingency planning, evaluation and selection of telecommunications, local area networks, computer hardware and software products, and quality assurance functions. Routinely serves as an in-house expert and authority in the aforementioned extremely complex and highly specialized areas. Coordinates multiple ongoing projects of extraordinary technical complexity, encompassing multiple areas of information processing technology. Directs major undertakings that run in a large multimainframe data center, and/or an environment of distributed processing systems combining numerous types of hardware and software. May supervise a unit or units engaged in work related to the aforementioned complex software functions. In the temporary absence of the supervisor, may perform the duties of that position. 
Required Education and Experience:<ul><li>
A baccalaureate degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related computer field and two years of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, systems programming, data communications, including one year in a project leader capacity or as a major contributor on a complex project; or</li><li>
A four-year high school diploma or its educational equivalent and six years of satisfactory full-time computer software experience as described in &quot;1&quot; above, including one year in a project leader capacity or as a major contributor on a complex project; or</li><li>
Education and/or experience equivalent to &quot;1&quot; or &quot;2&quot; above. College education may be substituted for up to two years of the required experience in &quot;2&quot; above on the basis that 60 semester credits from an accredited college is equated to one year of experience. A master's degree in computer science or a related computer field may be substituted for one year of the required experience in &quot;1&quot; or &quot;2&quot; above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience in a project leader capacity or as a major contributor on a complex project.</li></ul>
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or online applications programming.
Other Information
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or other external sites.
According to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div>

Computer Specialist (Software) Lvl 4 (TWU)

M.C. Dean, Inc.

<div>Overview:

About M.C. Dean
 M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation&rsquo;s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. 
Why Join Us?
Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values&mdash;agility, expertise, and trust&mdash;we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.
Responsibilities:
<div>
The Technical Specialist will demonstrate the following capabilities:</div><ul><li>
Analyze system performance and recommend improvements</li><li>
Provide support to the system administration team</li><li>
Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems</li><li>
Communicate with customers, manufacturers, vendors and system administrators</li><li>
Train system users and other system support personnel</li><li>
Analyze and modify preventive maintenance checklists for system changes</li><li>
Troubleshoot system performance issues and implement corrective actions</li><li>
Organize and prepare detailed documentation of system performance, including service request records and analysis</li><li>
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates</li><li>
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems</li><li>
Provide on site system support post deployment</li><li>
Read and interpret engineering drawings</li><li>
Understand SOP and SOW documentation</li><li>
Ensure test lab equipment is maintained</li><li>
Interface with engineering team to ensure design efficiency</li><li>
Interface with internal and external customers</li><li>
Conduct research and development of entire systems and analyze all interoperability and constructability scenarios</li><li>
Read blue prints, schematics and statements of work (SOW).</li><li>
Coordinate with field personnel and/or engineering team to discuss any potential installation issues</li><li>
Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site</li><li>
Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).</li><li>
Perform all duties with minimal direct supervision</li></ul>
Qualifications: 
Position / Candidate Requirements<div><ul><li>
High School Diploma with 11+ years of experience with installation, troubleshooting and/or testing of electronic security systems or</li><li>
Associates with 8+ years of experience or</li><li>
Bachelor's Degree with 5+ years experience or</li><li>
Master's Degree with 3+ years experience</li><li>
System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions</li><li>
Vendor certifications for electronic systems preferred</li><li>
Reliable attendance at customer site during work hours required by customer</li><li>
Ability to work a flexible schedule that includes occasional nights and weekends</li><li>
Ability to travel CONUS and OCONUS</li><li>
This is a hybrid position with up to 10% of travel.</li></ul></div>
What we offer:<ul><li>
A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.</li><li>
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.</li><li>
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.</li><li>
Open and transparent communication with senior leadership as well as local office management.</li></ul>
We offer an excellent benefits package including:<ul><li>
A competitive salary</li><li>
Medical, dental, vision, life, and disability insurance</li><li>
Paid time off</li><li>
Tuition reimbursement</li><li>
401k Retirement Plan</li><li>
Military Reserve pay offset</li><li>
Paid maternity leave</li></ul>
Abilities:<ul><li>
Exposure to computer screens for an extended period of time.</li><li>
Sitting for extended periods of time.</li><li>
Reach by extending hands or arms in any direction.</li><li>
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.</li><li>
Listen to and understand information and ideas presented through spoken words and sentences.</li><li>
Communicate information and ideas in speaking so others will understand.</li><li>
Read and understand information and ideas presented in writing.</li><li>
Apply general rules to specific problems to produce answers that make sense.</li><li>
Identify and understand the speech of another person.</li></ul></div>

Tech Specialist 3 - Moncks Corner, SC

Adirondack Scenic

Responsibilities include, but not limited to: <ul> <li>Install, configure, and maintain computer hardware, software, and networks.</li> <li>Monitor system performance and troubleshoot issues to minimize downtime.</li> <li>Provide technical support to staff and resolve IT-related problems.</li> <li>Manage user accounts, permissions, and access controls.</li> <li>Ensure data security and implement backup and recovery procedures.</li> <li>Maintain and update IT documentation, including system configurations and user guides.</li> <li>Coordinate with third party Technology Solutions Provider for procurement, maintenance, and support of IT equipment.</li> <li>Assist in planning and implementing IT upgrades and new technologies.</li> <li>Ensure compliance with IT policies, standards, and cybersecurity protocols.</li> <li>Support audiovisual and communication systems (e.g., video conferencing, VoIP).</li> <li>Train staff in IT systems and best practices.</li> </ul> Qualification <ul> <li>Bachelor s degree in Information Technology, Computer Science, or a related field.</li> <li>1 3 years of experience in IT support or systems administration.</li> <li>Strong knowledge of operating systems (Windows, macOS, Linux), networking, and cybersecurity.</li> <li>Familiarity with cloud platforms, backup solutions, and enterprise software like SAP.</li> <li>Excellent problem-solving and communication skills.</li> <li>Ability to work independently and manage multiple tasks.</li> </ul>

Information Technology Specialist

Ababeel FZE LLC.

Position: Driver cum IT Support Assistant Location: Dubai Silicon Oasis Employment Type: Full-time / OnsiteJob OverviewWe are looking for a reliable Driver with basic technical/IT knowledge to support the office team in both transportation and minor IT tasks. The ideal candidate will handle driving duties while assisting with device setups, troubleshooting, and maintenance work when required.Key Responsibilities<ul><li>Safely transport staff, documents, or IT equipment to different sites.</li><li>Assist the IT department with setups, wiring, and basic troubleshooting.</li><li>Support installation of CCTV, printers, routers, or office devices.</li><li>Maintain vehicles in good condition and follow traffic rules at all times.</li><li>Handle delivery and installation of IT-related materials.</li><li>Provide general office and technical support as directed.</li></ul>Requirements<ul><li>Valid UAE driving license with clean driving record.</li><li>Basic understanding of computer systems, printers, and network connections.</li><li>Minimum 1&ndash;2 years of experience as a driver; tech background preferred.</li><li>Good communication and time management skills.</li><li>Physically fit and willing to assist in on-site tech work.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you currently hold a valid UAE driving license?</li><li>What is your availability to Join?</li></ul><ul><li>Monthly Salary Expectation with Currency?</li></ul><ul><li>Your Email ID (Mandatory)</li></ul><ul><li>Your WhatsApp Number (Mandatory)</li><li>Current Visa Status? </li><li>Currently Living in which Emirates and Location in UAE?</li></ul>

Driver with Technical/IT Knowledge

Capgemini

<div><div><div><div><h2 class="jobSectionHeader">Job Description
</h2></div><div>Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.
</div></div><div><div><h2 class="jobSectionHeader">Job Description - Grade Specific
</h2></div><div>Provides the IT support to customers regarding technical issues related to everyday usage of a computer. A more senior Service Desk Analyst, who analyzes and resolves most common enquiries and is able to resolve some more complex issues. They will cooperate with IT specialist team to&Atilde;&#130;&Acirc; deal with the most complex issues. They will drive continuous improvement and may also be Team Leads within the Service Desk organisation.</div></div></div></div>

Major Incident Management

Bosta

<div>
 Company Overview:
 
 
 Bosta is a rapidly growing tech startup aiming to revolutionize the logistics and financing landscape for e-commerce in the Middle East and Africa regions. The company specializes in catering to individuals who leverage social media platforms to sell their products. Bosta's mission is to empower e-commerce entrepreneurs to succeed by providing end-to-end solutions that streamline digital trade, logistics and facilitate financing.
 
 
 
 Our Engineering
 
 
 
 For our customers, we care deeply about delivering amazing user experiences. Delivery can be a messy business, but our customers love our intuitive and easy-to-use software. For the internal teams, we write software to run every part of our business: Operations, CS, accounting, and Sales. As we scale, automation, data, and AI will enable our team to move faster and smarter.
 
 
 
 About the Role:
 
 
 
 We are looking for a competent IT Help desk Specialist to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent IT Help desk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for our colleagues that will help preserve company reputation and business.
 
 
 
 Here's what you'll be doing at Bosta.
 
 
 
 <ul>
 <li>
 Installs and configures computer hardware, software, systems, printers and scanners
 </li>
 <li>
 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
 </li>
 <li>
 Repair and replace equipment as necessary
 </li>
 <li>
 Assists in monitoring the ticketing system queue for requests to assign them to the relevant help desk team member
 </li>
 <li>
 Coordinates and supports end-user issues remotely and on-site
 </li>
 <li>
 Provides 1st level support on the cloud-based and on-premise IT infrastructure
 </li>
 <li>
 Provides IT Manager with regular reports like inventory, pending POs, weekly plan, and other checklists.Provides technical assistance to the rest of the helpdesk team
 </li>
 <li>
 Works on implementations in new sites and assists the team
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 1-2 years of experience in IT technical support
 </li>
 <li>
 BSc/BA in IT, Computer Science, or a relevant field
 </li>
 <li>
 Troubleshooting skills and problem-solving
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Good understanding of computer systems and other tech products in the market
 </li>
 <li>
 Experience with ticketing and asset management systems
 </li>
 <li>
 Relevant IT Technical Support Courses like CompTIA A+ or similar
 </li>
 <li>
 CCNA &amp; MCSA courses - certified is a plus
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Junior IT Support Specialist

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