concierge

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><p>
Do you enjoy working in a fast-paced, safety-obsessed aviation environment?<br>
<br>
As an Airport Concierge, you will be responsible for delivering a seamless end-to-end airport experience to clients, ensuring customer satisfaction.</p><p></p><p>
Ideal candidates will have at least one year of Customer Service experience.</p><p><br>
 Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.</p><p><b><br>
Job Responsibilities:</b></p><p></p><ul><li>
Greet client upon arrival at the airport with a friendly and professional demeanor.</li><li>
Escorting clients through security</li><li>
Escort clients to their gate, lounge, restaurant or amenity of their choosing.</li><li>
Assisting with luggage ensuring it loaded to the correct destination.</li><li>
Continuously monitoring flights and communicating any gate changes, delays, early arrivals or cancellations to the client.</li><li>
Assist client print boarding pass if necessary.</li><li>
 Become familiar with all airport amenities such as restaurants, services, retail locations and airline ticket counters, gate information, and the quickest route from point A to point B.</li><li>
Develop and maintain professional rapport with regulating agencies and airlines within the airport.</li><li>
Exhibit upmost confidentiality with clients and client information.</li><li>
Maintain strict adherence to escorting protocol within the airport.</li><li>
Utilize Airport Butler systems to manage service details and communicate with clients.</li><li>
Perform other duties as assigned.</li></ul><p></p><p><b>
Safety, Security and Compliance</b>:</p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Airport Concierge must be able to occasionally lift / carry / push / pull and move items 45 pounds (or more).</li><li>
Must be able to sit or stand for long periods of time.</li><li>
Must be able to work in various weather conditions.</li></ul><p></p><p><b>
Knowledge, Skills &amp; Abilities:</b></p><ul><li><b>
Good Communication Skills</b> &ndash; Airport Concierge must be able to communicate information and instructions verbally and/or email and phone.</li><li><b>
Customer Service Skills </b>&ndash; Airport Concierge are the primary point of contact for clients with any flight changes must have professional, courteous communication while resolving customer concerns.</li><li><b>
Computer skills: </b>Airport Butler Concierge will be required to use Airport Butler app to track to track the start and end time of a greet.</li><li><b>
Problem-solving skills: </b>Airport Concierge may be called upon to offer clients other lounge and/amenities options has necessary.
</li><li><b>Time management skills: </b>Airport Butler must be able to manage their time to effectively complete tasks efficiently in a fast-paced environment.</li></ul><p><b><br>
Qualifications:</b></p><p></p><ul><li>
High school diploma or GED</li><li>
Be at least 18 years of age.</li><li>
Must own smartphone with a mobile operating system and be willing to download apps required by AGI/Airport Butler for operational and data privacy purposes &ndash; partial reimbursement of service plan will be paid monthly</li><li>
High proficiency of computer and smartphone skills, including smartphone applications.</li><li>
Excellent verbal and communication skills.</li><li>
Must be willing to work flexible schedule morning, nights, weekends, and holidays to meet the demands of the operation.</li><li>
Must wear company uniform as outlined and conform to all grooming standards.</li><li>
Must after training, be able to efficiently use Airport Butler&rsquo;s automated reservation system, scheduling application, and communication technology.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p>
21.00 - 23.50<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Airport Concierge

Morada Senior Living

<div><p><b>About Morada Senior Living</b></p>
<p>
Morada Senior Living proudly manages a strong and growing network of care and lifestyle-focused Independent Living, Assisted Living and Memory Care, and Skilled Nursing communities across Texas and Oklahoma serving residents and families throughout our region. Anchored by our trusted Pillars of Excellence, Morada fosters a culture of purpose, respect, and continuous learning where both residents and Team Members can flourish.</p>
<p>
As part of one of the largest senior living groups in the U.S., Morada communities have earned Great Place to Work&reg; certifications from 2022&ndash;2026. For those who seek meaningful work and real opportunity, Morada offers a place to build a future. We continually aspire and invest in learning and development opportunities that support our team members&rsquo; professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.</p>
<p><b>
Morada Senior Living is hiring a Concierge for our community _______________________________________________.</b></p>
<p><b>
We offer rewarding career opportunities that include:</b>
</p><ul><li>Competitive wages
</li><li>Access to wages before payday
</li><li>Flexible scheduling options with full-time and part-time hours
</li><li>Paid time off and Holidays (full-time)
</li><li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
</li><li>401(K) with employer matching
</li><li>Paid training
</li><li>Opportunities for advancement
</li><li>Meals and uniforms
</li><li>Employee Assistance Program
</li></ul><p><b>POSITION SUMMARY</b></p><br>
<p>
Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.
</p><p><b>Responsibilities:</b></p>
<ul>
<li>Carries out telephone answering and reception duties as required.
</li><li>Takes complete messages with pertinent information and communicates messages to the intended recipient.
</li><li>Greets residents and visitors. Answers inquiries and gives directions.
</li><li>Collates brochures for the marketing department.
</li><li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
</li><li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
</li><li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
</li><li>Maintains and keeps desk and entry area neat and organized.
</li><li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.
</li><li>Maintains resident forms for miscellaneous credits.
</li><li>Maintains adherence to all company personnel policies and established operating policies and procedures.
</li><li>Other duties as assigned.
</li></ul><p><b>Qualifications:</b></p>
<ul>
<li>High school diploma or general education degree (GED) preferred.
</li><li>One to three years customer service experience and/or training; or equivalent combination of education and experience.
</li></ul><p><b><i>If having a direct impact on the lives of others is appealing to you, apply today and join our team!</i></b>
</p><p>EOE D/V</p></div><p></p>

PRN Concierge

Rapport

<div><p>i<b>Position Title: Junior Concierge</b></p><p><b>
Pay 6</b></p><p><b>
Salary: </b>$20-$22/hour</p><p><b>
Other Forms of Compensation:</b></p><p></p><p><br>
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.</p><p></p><p><br>
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You&rsquo;ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.</p><p></p><p><br>
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it&rsquo;s a meaningful career.</p><p></p><div><div><div><h2 class="jobSectionHeader"><b><br>
Job Summary</b></h2>
</div><div><p><b>
</b>Key Responsibilities:</p><ul><li>
Prepare presentations (Power Point, financial book, hard copy, drafting documents...)</li><li>
Supports &amp; participated in communication throughout the region</li><li>
Research projects/compilation as needed</li><li>
Arrange and coordinate conference calls, region meetings and training sessions</li><li>
Prepare and process expense reports, payables, credit card statements and e-transfers</li><li>
Prepare/maintain regional staff/client/unit directory database</li><li>
Work with Compass payroll and maintain &ldquo;MAP&rdquo; Manager Access to Personnel to resolve payroll issues</li><li>
Assist with new unit openings &amp; corp. branded programs as needed</li><li>
Participate in Be-A-Star as chairperson for region</li><li>
Complete all daily, weekly or monthly reports on a timely basis meeting all prescribed deadlines</li><li>
Ability to deal with problems involving several concrete variables in standardized situations</li><li>
Performs any other duties as assigned by regional team</li></ul><p><br>
<br>
Preferred Qualifications:</p><ul><li>
High school diploma or general education degree (GED)</li><li>
One (1) to three (3) years of related experience and/or training; or equivalent combination of education and experience</li><li>
Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals</li><li>
Experience writing routine reports and correspondence</li><li>
Experience speaking effectively before groups of managers</li><li>
Experience calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume</li><li>
Experience in applying concepts of basic algebra and geometry</li><li>
Experience in operating a standard computer, including basic use of MS applications such as Excel and Word and PowerPoint</li></ul></div></div></div><p><b>
Apply to Rapport today!</b></p><p><i>
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA</i></p><p><b>
Click here to Learn More about the Compass Story</b></p><p></p><p><b><br>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.</b></p><p><b>
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.</b></p><p><b>
Certain positions may require Florida Level 2 background screening. Details: </b><b>https://info.flclearinghouse.com/</b></p><p>
Applications are accepted on an ongoing basis.</p><p>
Rapport maintains a drug-free workplace.</p><p><b>
Associates in Rapport are offered many fantastic benefits.</b></p><ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Paid Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul><p>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.</p><p>
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf</p><p><b>
Req ID: </b>1557377</p><p>
Rapport a specialized division of FLIK Hospitality Group</p></div>

Jr Concierge

Fashionphile

<div><div>FASHIONPHILE is more than just fashion &mdash; we&rsquo;re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.</div><div></div><div><b>
About the Opportunity</b></div><div></div><div>
The FASHIONPHILE Contact Center Supervisor is a key leader who guides and inspires a high-performing team of Client Concierges in a busy contact center. This role focuses on delivering exceptional luxury service and fostering client retention and loyalty via calls, site chats, video chats, texts, and emails. The Concierge Supervisor collaborates with cross-functional teams, monitors performance metrics, and champions department goals, while cultivating a culture of excellence and driving continuous improvement to enhance the overall customer experience. Work schedule is Wednesday - Sunday, and must be located in Nevada or Utah.</div><div></div><div><b>
Responsibilities include</b></div><ul><li>
Lead and mentor the Concierge team: Guide and inspire a collaborative team environment, promoting exceptional customer service and professional development.</li><li>
Track and analyze performance metrics: Monitor service volume, quality assurance, customer retention, and response timeliness to drive continuous improvement and ensure team goals are met.</li><li>
Develop and implement training programs: Create and execute training programs to 1) onboard new team members and 2) update both the Concierge team and the broader client-facing team members on products, services, customer response and service strategies, and operational procedures, ensuring consistent, high-quality service delivery</li><li>
Address escalated cases: Effectively address and resolve escalated cases, ensuring client satisfaction and swift issue resolution. This includes serving as the second point of contact for customer issues and owning the resolution of BBB complaints and negative customer reviews in partnership with the CX strategy team.
</li><li>Contribute to continuous improvement: Leveraging contact data, identify trends in contact drivers and resolution time to develop and implement service enhancements and customer experience optimizations.</li><li>
Cross-Functional Collaboration: Collaborate with other departments to align team performance with overall company objectives and advocate for a superior client experience.</li></ul><p><b>
What We&rsquo;re Looking For</b></p><ul><li>
5 years of experience in customer service/contact center/retail</li><li>
2 years of leadership or supervisor experience</li><li>
Ability to work weekends</li><li>
Proficiency in Salesforce, RingCentral, Powerfront &amp; Google Suite</li><li>
Analytical approach to driving continuous improvements, including a focus on Quality Assurance</li><li>
Experience in eCommerce, luxury retail, or the luxury resale industry</li><li>
Understanding of multi-channel customer service delivery across calls, site chat, video chat, text, and email</li><li>
Proven ability to innovate and develop creative solutions to complex customer challenges</li><li>
Experience in leading teams through periods of change or growth</li><li>
Proven track record in coaching and cultivating team members</li><li>
Thorough familiarity with quality assurance practices</li><li>
Ability to work on-site with flexible shifts, including weekends, holidays, and evenings</li></ul><p></p><p><b><br>
What We Offer</b></p><ul><li>
Medical, Dental and Vision Coverage</li><li>
FSA options for Medical, Dependent Care &amp; Commuter Benefits</li><li>
Paid Time off, Paid Sick Time, and Paid Holidays</li><li>
401(k) with generous match program</li><li>
Free Life Insurance and AD&amp;D</li><li>
Long Term Disability Insurance</li><li>
Employee Discount<br>
</li></ul><div><div><b>
Payscale</b></div><div><br>
FASHIONPHILE reasonably expects the range to be $55,000-$62,000 for this position in our remote location and offers an Annual Bonus Opportunity aligned to our Supervisor level. Offered compensation will vary based on (a) location; (b) individual candidate qualifications; and (c) individual candidate experience. This post may be updated as new market data becomes available and is accurate as of the date of this posting. FASHIONPHILE reserves the right to modify this information at any time, subject to applicable law.</div></div></div>

Supervisor, Client Concierge

1847 Men Salon

<p>&middot; Handling telephone calls from clients and sites and within as required.</p><p>&middot; Following up of update on quotations SDO&rsquo;s and then updates</p><p>&middot; Allocating reference number for memos and letters according to procedure</p><p>&middot; Giving outgoing letter/memo/quotation reference numbers</p><p>&middot; Following up with serve u site office on quotations /letters/enquiry forms which are not sent for our master file</p><p>&middot; Once a month sending the quotations updates to sites to updates all job numbers opened/cancelled or lost</p><p>&middot; Communication with all relevant persons as required and directed by the Department Head and Engineers.</p><p>&middot; Typing of all correspondence as might be required.</p><p>&middot; Direct Employees/ Visitors coming to office and directing them to the concerned Departments</p><p>&middot; Entering all incoming faxes / taking photocopies and distributing to the concerned Departments /site offices /Managers.</p><p>&middot; Distribution of documents/ letters to the concerned departments sent from sites/ Camp/ Post office.</p><p>&middot; Distribution of cheques to the clients.</p><p>&middot; Make international call as directed by HR department.</p><p>&middot; Receiving courier documents</p><p>&middot; Taking massages for the staff /managers in case they were not in the Head Office</p><p>&middot; Sometimes arranging transport for documents to be collected and even to send employees back to camp.</p><p>&middot; Filing Incoming</p><p>Pay: Up to AED2,022.00 per month</p><p>Work Location: In person</p>

Concierge - Female

Mandarin Oriental Hotel Group

<div><p><b>Mandarin Oriental Muscat</b> is looking for a<b> Residences Concierge/ Intern </b>to join our <b>Residences</b> team.</p>
<p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p><b>Mandarin Oriental Muscat</b></p>
<p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.</p>
<p>For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.</p>
<p><b>About the job</b></p>
<ul><li>Creates MOWow Moments that surprise and inspire our guests.</li></ul>
<ul><li>Liaises with external partners to create unique experiences for our guests.</li></ul>
<ul><li>Knows about all cultural, sports and any other activities in Muscat and surroundings.</li></ul>
<ul><li>Being able, and regularly performing, duties of all functions within the Concierge</li></ul>
<p>Desk such as check-in, check-out, credit card handling, complaint handling,</p>
<p>corresponding with our guests, guest relation tasks</p>
<ul><li>Be the first point of contact in terms of guest relations and services.</li></ul>
<ul><li>Assisting in billing and invoice preparation</li></ul>
<ul><li>Preparing reports according to MOHG standards</li></ul>
<ul><li>Upholds all standards applicable such as LQE, CQE and Forbes 5-star and always</li></ul>
<p>drives service excellence.</p>
<ul><li>Be present at the Concierge Desk at the designated shifts and support the Team</li></ul>
<p>operationally.</p>
<ul><li>Being an ambassador of the hotel, both being actively engaging with guests and with</li></ul>
<p>colleagues.</p>
<ul><li>Understands and follows all applicable standards, policies and rules both in terms of</li></ul>
<p>quality, sustainability and FLHSS of the Rooms Division.</p>
<ul><li>Develops and supports Trainees, Interns and the member of the Bell team.</li></ul>
<ul><li>Handling and updating Guest360 and Fans of MO profile data.</li></ul>
<ul><li>Actively advertises our Fans of MO guest recognition program to our guests.</li></ul>
<ul><li>Ensure and maintain a very high standard of personal hygiene, behavior and</li></ul>
<p>grooming standards of staff.</p>
<ul><li>Handle all guest complaints and comments tactfully and escalate them in a</li></ul>
<p>reasonable and sensitive manner.</p>
<ul><li>Cooperate and coordinate teamwork with other departments.</li></ul>
<ul><li>Re-read and overview latest activities around the region and memorize them.</li></ul>
<ul><li>Research on latest and new restaurants that ca be recommended to the hotel guest.</li></ul>
<p><b>Our commitment to you</b></p>
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
</ul><p><b>We&rsquo;re Fans. Are you?</b></p></div>

Residences Intern Concierge - Omani National

<div><p><b>Job Description:
</b></p><p></p><div><div><p><b>This Is How We Fly
</b></p></div><div><p>At JSX, we&rsquo;re not just a lifestyle carrier &ndash; we&rsquo;re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a J oyful, S imple e X perience for our Customers. Join us, and find your runway to growth, innovation, and success.<br>
</p></div><p></p><div><p><b>About the Role:
</b></p></div><div><p>As an Airport Ser vice Concierge, you&rsquo;ll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth, stress-free travel experience&mdash;guiding guests through check-in, security, and boarding, while maintaining a clean, well-stocked lounge. You&rsquo;ll rotate through different responsibilities to keep each day dynamic and rewarding. Punctuality, professionalism, and a passion for ser vice are essential.
</p></div><div><p><b>A Day in the Life:
</b></p></div><div><p>You&rsquo;ll be assigned to one of the following key roles each shift, depending on the needs of the day:
</p></div><div><ul><li><p>Check-in Agent:
</p></li></ul></div><div><ul><li><p>Be the first point of contact. Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen luggage for hazardous materials.
</p></li></ul></div><div><ul><li><p>Boarding Agent:
</p></li></ul></div><div><ul><li><p>Lead the boarding process. Make clear and friendly announcements, verify identification, and keep Customers informed about flight updates, delays, and procedures.
</p></li></ul></div><div><ul><li><p>Security Screening Support:
</p></li></ul></div><div><ul><li><p>Operate the Evolv Weapons Detection System and ensure flagged baggage is carefully and respectfully inspected for safety compliance.
</p></li></ul></div><div><ul><li><p>Ground Security Coordinator (GSC):
</p></li></ul></div><div><ul><li><p>Serve as the communication hub between the ground team and flight Crew. Greet arriving aircraft, assist with deplaning announcements, and restock onboard snacks and amenities.
</p></li></ul></div></div><div><div><ul><li><p>Additional responsibilities include:
</p></li></ul></div><div><ul><li><p>Keep the lounge pristine and welcoming between flights- fully stocked and ready for the next group of Customers.
</p></li></ul></div><div><ul><li><p>When scheduled, handle valet responsibilities: courteously park and retrieve Customer vehicles and assist with arrivals and departures.<br>
</p></li></ul></div><p></p><div><p><b>Why You&rsquo;ll Love This Role:
</b></p></div><div><ul><li><p><b>Be Part of a Team That Values You: </b>Join a tight-knit Crew committed to excellence and mutual support.
</p></li></ul></div><div><ul><li><p><b>No Two Days Are the Same: </b>With rotating posts and a variety of responsibilities, you&rsquo;ll enjoy a fast-paced, engaging work environment.
</p></li></ul></div><div><ul><li><p><b>Make a Meaningful Impact: </b>You&rsquo;ll be part of the Customer journey from start to finish, helping create memorable travel experiences.
</p></li></ul></div><div><ul><li><p><b>Opportunities to Grow: </b>Build your skills and gain exposure to different areas of airport operations.<br>
</p></li></ul></div><p></p><div><p><b>What Makes a Successful Airport </b><b>Service </b><b>Concierge?
</b></p></div><div><p>We&rsquo;re looking for someone who is:<br>
</p></div><p></p><div><ul><li><p><b>Approachable: </b>You create a welcoming environment where Crewmembers and Customers feel comfortable asking questions, sharing feedback, and collaborating.
</p></li></ul></div><div><ul><li><p><b>Customer-Focused: </b>You&rsquo;re passionate about exceeding Customer expectations.
</p></li></ul></div><div><ul><li><p><b>Collaborative: </b>You know how to work seamlessly with cross-functional teams.
</p></li></ul></div><div><ul><li><p><b>Organized: </b>You manage your time and priorities effectively, keeping projects on track and ensuring nothing falls through the cracks.
</p></li></ul></div><div><ul><li><p><b>Proactive: </b>You anticipate needs, take initiative, and solve problems before they arise.
</p></li></ul></div><div><ul><li><p><b>Entrepreneurial: </b>You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience<br>
</p></li></ul></div></div><p></p><div><div><p><b>Requirements:
</b></p></div><div><ul><li><p>High school diploma or GED
</p></li></ul></div><div><ul><li><p>Ability to occasionally lift 75+ pounds
</p></li></ul></div><div><ul><li><p>Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing.
</p></li></ul></div><div><ul><li><p>Available to work flexible shifts including early mornings, late nights, holidays, and weekends.
</p></li></ul></div><div><ul><li><p>Participation in initial and random drug and alcohol screenings in accordance with the DOT and FAA guidelines.<br>
</p></li></ul></div><p></p><div><p><b>Preferred Experience:
</b></p></div><div><ul><li><p>2+ years of customer service experience.
</p></li></ul></div><div><ul><li><p>Aviation experience.<br>
</p></li></ul></div><p></p><div><p><b>Skills, Licenses, &amp; Certifications:<br>
</b></p></div><p></p><div><ul><li><p>Current and valid Driver&rsquo;s license required .<br>
</p></li></ul></div><p></p><div><p><b>Benefits:
</b></p></div><div><ul><li><p><b>Health Benefits: </b>New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental &amp; vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
</p></li></ul></div><div><ul><li><p><b>Travel Benefits: </b>Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic &amp; international airlines for you and your qualifying immediate family.
</p></li></ul></div><div><ul><li><p><b>401(k) match: </b>50% of your first 8%
</p></li></ul></div></div><div><div><ul><li><p><b>Generous PTO: </b>Take time to recharge with our flexible PTO plan.<br>
</p></li></ul></div><p></p><div><p><b>Additional Information:
</b></p></div><div><p>May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).
</p></div><div><p>JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.<br>
</p></div><p></p><div><p>Ready to soar with us? Join JSX, where every day is a chance to be part of something e X traordinary!
</p></div></div><p></p><p><b>Starting Compensation:
</b></p>$20.00
<p></p><p>JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p></div>

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