concierge

Mandarin Oriental

<div>
 <strong>
  Position Title:
 </strong>
 Concierge
 <br/>
 <br/>
 <strong>
  Reports To:
 </strong>
 Supervisor: Level 6
 <br/>
 <br/>
 <strong>
  Supervises:
 </strong>
 N/A
 <br/>
 <br/>
 <strong>
  Job Level:
 </strong>
 Rank &amp; File: Level 7 / 8
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Concierge
 <br/>
 <br/>
 <strong>
  Division:
 </strong>
 Rooms Division
 <br/>
 <br/>
 The Hotel
 <br/>
 <br/>
 Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat," an open air piazza surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.
 <br/>
 <br/>
 <strong>
  Our Mission
  <br/>
  <br/>
 </strong>
 Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.
 <br/>
 <br/>
 <strong>
  Guiding Principles
  <br/>
  <br/>
 </strong>
 Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility
 <br/>
 <br/>
 Scope of Position
 <br/>
 <br/>
 The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest&rsquo;s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest&rsquo;s needs and requests.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <em>
  General:
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
  </li>
  <li>
   MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
  </li>
  <li>
   It is part of your role and your responsibility to fully support all learning and development activities.
  </li>
  <li>
   You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
  </li>
  <li>
   Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
  </li>
  <li>
   Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
  </li>
  <li>
   Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
  </li>
  <li>
   Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
  </li>
  <li>
   To carry out any additional duties requested by management, related to hotel operational activities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Departmental
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Create focused conversations with guests which identify their personal preferences.
  </li>
  <li>
   Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success.
  </li>
  <li>
   Provide clear directions for all guests travelling outside of the hotel.
  </li>
  <li>
   Respond to all guests&rsquo; needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate.
  </li>
  <li>
   Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests.
  </li>
  <li>
   Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges.
  </li>
  <li>
   Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities.
  </li>
  <li>
   Assists guests in the confirming or booking of airline flights.
  </li>
  <li>
   Assists guests in the recommendation and booking of restaurants, bars, clubs and other entertainment/leisure activities as requested
  </li>
  <li>
   Arranges limousine transportation requests, ensuring that limousine generated revenue is fully maximized
  </li>
  <li>
   Provides all information pertaining to the hotel&rsquo;s services and facilities. This also includes the offerings in Msherieb Downtown Doha
  </li>
  <li>
   Is expected to have an extensive and intimate knowledge of Doha and surrounding regions. This includes all modes of transportation, restaurants, bars, clubs, retail, sightseeing, arts and cultural activities. All recommendations must appear to be personal and insightful.
  </li>
  <li>
   Builds relationship with guests to delight and gain loyalty.
  </li>
  <li>
   Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
   <br/>
   <br/>
  </li>
 </ul>
 Mandarin Oriental reserves the right to add, delete, change or modify the job duties, and responsibilities described in this Job Description, at the company&rsquo;s discretion, at any time with appropriate notice.
</div>


Concierge

Walnut Creek Country Club

<div><div>Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited !
</div>Job Summary
<div>The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club&rsquo;s values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty.<br>
</div><div></div><div><b>Key Priorities
</b></div><div>The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club&rsquo;s commitment to exceeding members&rsquo; expectations.<br>
</div><div></div><div><b>Reporting Structure
</b></div><ul><li><div>Reports to the Member Experience Director
</div></li></ul>Day to Day
<ul><li>Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression.
</li><li>Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry.
</li><li>Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments.
</li><li>Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone.
</li><li>Assist with member communications, including social media efforts, newsletters, and event announcements.
</li><li>Make outbound calls to new and at-risk members to ensure engagement and retention.
</li><li>Support member experience initiatives by promoting club offerings and assisting with key projects.
</li><li>Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards.
</li><li>Conduct proactive phone calls to confirm member reservations for dining and events.
</li><li>Oversee the reservation process for the club&rsquo;s dining facilities, ensuring accurate booking details and timely confirmations.
</li><li>Actively promote upcoming events and assist in event registration and follow-ups to encourage participation.
</li><li>Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system.
</li><li>Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records.
</li><li>Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy.
</li><li>Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits.
</li><li>Maintain up-to-date member profiles, including personal preferences and special occasions.
</li><li>Communicate any known member&rsquo;s allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience.
</li><li>Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.
</li>Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members.<br>
<li>
</li></ul><p></p><p><b>Additional Duties
</b></p><ul><li>Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
</li><li>Follow all company, club, and department policies, procedures, and instructions.
</li><li>Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
</li><li>Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
</li><li>Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
</li><li>Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
</li><li>Attend daily briefings and actively engage in required activities to stay informed and contribute to the team&rsquo;s success.
</li></ul>About You
<div>Required
</div><ul><li>High school diploma or equivalent.
</li><li>A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role.
</li><li>Possess a service-oriented mindset with the ability to make every member and guest feel valued.
</li><li>Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience.
</li><li>Professional and welcoming phone demeanor.
</li><li>Positive attitude with a collaborative team spirit.
</li></ul><p>Preferred
</p><ul><li>Strong communication skills across various channels, including verbal, written, phone, text, and social media.
</li><li>Proven ability to work well under pressure, effectively managing multiple tasks simultaneously.
</li><li>Strong organizational skills with keen attention to detail.
</li><li>Exceptional listing skills, with the ability to understand and respond to member and guest needs.
</li><li>Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
</li><li>Effective multitasker with strong time management and prioritization skills.
</li></ul>Physical Requirements
<ul><li>Must be able to stand, walk, and perform physical activities for extended periods.
</li><li>Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
</li><li>Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
</li><li>Effective communication skills with sufficient visual acuity, including talking and hearing.
</li></ul><p><b>Primary Tools/Equipment
</b></p><ul><li>Computer
</li><li>Keyboard
</li><li>Telephone
</li><li>Copier
</li>General office supplies<br>
<li>
</li></ul><p></p><p><b>Work Schedule
</b></p><ul><li>Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays.
</li>Additional hours are required to meet deadlines of the position.<br>
<li>
</li></ul><div></div><div><b>What We Offer
</b></div><div>We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and&mdash;if you're in a non-exempt role&mdash;hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
</div><ul><li>Medical, dental, and vision coverage
</li><li>Life insurance
</li><li>Short-term and long-term disability insurance
</li><li>401(k) retirement savings plan
</li><li>Generous paid time off and leave programs ( <i>time off as required by applicable law is also provided for part time team members </i>)<br>
</li></ul><div></div><div>Want to learn more? Visit www.invitedbenefits.com for full details.<br>
</div><div></div><div>Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook<br>
</div><div></div><div><b><i>Invited is an Equal Employment Opportunity Employer<br>
</i></b></div><div></div><div><i>The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.</i></div></div><div></div>

DELANO

<p><strong><u>Summary</u></strong></p>
<p>The Concierge is responsible for providing personalized, high-quality service to guests by assisting with a variety of requests, from booking reservations and transportation to providing recommendations for local attractions. This role ensures that each guest has a seamless and memorable stay by offering expert advice, arranging services, and attending to guest needs promptly.</p>
<p><strong><u>Responsibilities</u></strong></p>
<ul>
 <li>Greet guests upon arrival and proactively offer assistance with any inquiries or special requests.</li>
 <li>Provide detailed information about the hotel s amenities, services, and policies.</li>
 <li>Respond to guest inquiries in person, over the phone, or via email, ensuring prompt and professional communication.</li>
 <li>Anticipate guest needs and tailor services to individual preferences, including room upgrades, dining reservations, and special occasions.</li>
 <li>Arrange transportation services, including taxis, private cars, and airport transfers.</li>
 <li>Provide personalized recommendations for local restaurants, attractions, entertainment, shopping, and activities.</li>
 <li>Make and confirm reservations for guests at restaurants, events, tours, and other local activities.</li>
 <li>Coordinate bookings for hotel amenities such as spa treatments, tours, or exclusive hotel experiences.</li>
 <li>Ensure guests are kept informed about reservation details and any changes or updates.</li>
 <li>Handle any issues or complaints guests may have, addressing concerns promptly and efficiently to ensure guest satisfaction.</li>
 <li>Offer solutions and alternatives for any requests or situations that may arise during a guest s stay.</li>
 <li>Coordinate with various hotel departments and external vendors to ensure all event details are executed seamlessly.</li>
 <li>Maintain an organized and efficient concierge desk or area, ensuring that all tools, brochures, and materials are up to date and accessible for guest use.</li>
 <li>Stay informed about hotel promotions, seasonal offerings, and new local attractions to provide the best advice to guests.</li>
 <li>Build rapport with guests, remembering their preferences and providing a personalized experience to encourage repeat visits.</li>
 <li>Maintain relationships with local service providers, vendors, and attractions to secure exclusive guest benefits and discounts.</li>
 <li>Keep current on local events, festivals, shows, and activities that guests may be interested in.</li>
 <li>Stay informed about the hotel s policies, services, and offerings to ensure accurate and helpful information is shared with guests.</li>
 <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property</li>
</ul>

Mandarin Oriental Hotel Group

<div><p>Mandarin Oriental Downtown, Dubai is looking for a Concierge Agent to join our Concierge team.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p></p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p>
Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.</p><p></p><p><b>
About the job</b></p><p></p><p>
Based at the Mandarin Oriental Downtown, Dubai within the Concierge Department in Dubai, the Concierge Agent is responsible for providing five-star services to all guests and colleagues. The Concierge Agent will be creative and accommodating to all of the guest&rsquo;s needs and requests. Concierge Agent reports to Chief Concierge.</p><p></p><p><b>
As a </b><b>Concierge Agent, you will be responsible for the following duties:</b></p><ul>
<li><p>
Engage guests in meaningful conversations to identify preferences and anticipate their complete needs for a personalized and successful experience.</p></li>
<li><p>
Assist with booking and organizing travel, entertainment, dining, and cultural activities while providing clear and accurate directions and transportation options.</p></li>
<li><p>
Maintain detailed records of guest requests and bookings using concierge software, and communicate key updates and challenges with management and colleagues.</p></li>
<li><p>
Possess deep local knowledge of Dubai, including transportation, dining, nightlife, shopping, arts, and cultural venues, ensuring all recommendations are personal and well-informed.</p></li>
<li><p>
Ensure guest satisfaction throughout the stay by delivering service aligned with MOHG Legendary Quality Experiences (LQEs) and responding effectively to all requests and complaints.</p></li>
<li><p>
Foster collaboration, participate in team meetings, and act as a role model with strong communication, empathy, and commitment to service excellence.</p></li>
</ul><p></p><p><b>
As a </b><b>Concierge Agent, we expect from you:</b></p><ul>
<li><p>
Holds a senior school qualification or equivalent; Clefs d&rsquo;Or membership is a plus.</p></li>
<li><p>
Has a minimum of 3 years&rsquo; experience in a 5-star hotel environment, with at least 2 years in Concierge, Guest Relations, or Front Office roles.</p></li>
<li><p>
Previous work experience in Dubai is essential.</p></li>
<li><p>
Proficient in Microsoft Office, PSMS, Alice, and other relevant front office systems.</p></li>
<li><p>
Excellent English communication skills; additional language skills such as Arabic are preferred.</p></li>
<li><p>
Strong customer service orientation, interpersonal and organizational skills, with the ability to multitask, prioritize, and work flexible shifts in a fast-paced environment.</p></li>
</ul><p></p><p><b>
Our commitment to you
</b></p><ul><li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p></li>
<li><p>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p></li>
<li><p>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p></li>
<li><p>
Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</p></li>
<li><p>
Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</p></li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div>

Concierge Agent

Fairmont Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Overlook the daily operations of the whole Concierge/Guest Services department.
  </li>
  <li>
   Coach, lead, guide and direct the efforts of the team of Concierge/Guest Services Agents.
  </li>
  <li>
   Approve and adjust schedules as required based on business volume forecasts.
  </li>
  <li>
   Provide feedback, seizes training and coaching opportunities with Colleagues.
  </li>
  <li>
   Support training initiatives and provides a training role as required.
  </li>
  <li>
   Ensure everyone in the team is knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.
  </li>
  <li>
   Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.
  </li>
  <li>
   Maintain a network of service providers for the efficient conduct in coordinating guest requirements.
  </li>
  <li>
   Ensure availability of printed/digital materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.
  </li>
  <li>
   Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.
  </li>
  <li>
   Respond to queries positively.
  </li>
  <li>
   Follow through all endorsements at the concierge and ensure completion.
  </li>
  <li>
   Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.
  </li>
  <li>
   Be transparent and responsible on matters involving finances.
  </li>
  <li>
   Maintain absolute integrity and trustworthiness in the team.
  </li>
  <li>
   Adhere to the established financial guidelines and control all costs.
  </li>
  <li>
   Manage the daily documentation/recording of bills particularly filing of receipts.
  </li>
  <li>
   Manage all activities relating to Concierge and ensure that all transactions are performed in the best interest of the company.
  </li>
  <li>
   Monitor responsible use of all available systems and equipment in the hotel.
  </li>
  <li>
   Promotes and follows a safe work environment.
  </li>
  <li>
   Promotes and leads a service driven, results driven work environment.
  </li>
  <li>
   Follows departmental SOP&rsquo;s (Standard Operating Procedures) including all safety policies
  </li>
  <li>
   Promote all hotel services, offers and facilities and their operating hours.
  </li>
  <li>
   Other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Passion for guest service
  </li>
  <li>
   Excellent written and verbal communication, interpersonal and leadership skills.
  </li>
  <li>
   Highly organized, results-oriented with the ability to be flexible and work well under pressure.
  </li>
  <li>
   Strong interpersonal and problem-solving abilities.
  </li>
  <li>
   Highly responsible &amp; reliable.
  </li>
  <li>
   Fluency in English, secondary language preferred.
  </li>
  <li>
   Minimum of 3-year previous proven Managerial position or equivalent in a customer service industry.
  </li>
  <li>
   Must have the ability to handle a multitude of tasks and Guest requests.
  </li>
  <li>
   Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
  </li>
  <li>
   Knowledge of Micros-Fidelio Property Management System an asset.
  </li>
  <li>
   Ability to work cohesively with fellow colleagues as part of a team.
  </li>
  <li>
   Ability to focus attention on guest needs, remaining calm and courteous at all times.
  </li>
 </ul>
</div>


Head Concierge

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 "Why work for Accor?
 <br/>
 <br/>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 <br/>
 <br/>
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 <br/>
 <br/>
 Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
 <br/>
 <br/>
 Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Ensure the smooth operation of information and message, mail, luggage and transport with high level of quality and maximum courtesy.
 <br/>
 <br/>
 <ul>
  <li>
   Assigns, supervises and controls the activities of the Concierge staff.
  </li>
  <li>
   Fulfils all requests for information and services such as entertainment, transportation, sightseeing and excursions. Makes sure that all employees are supplied with all resources necessary to respond the inquiries.
  </li>
  <li>
   Regularly updates employees with regards to information concerning the hotel services, VIP s and daily functions for them to be well informed.
  </li>
  <li>
   Maintains accurate information with regards to shops and opening closing times, local attractions, transportation, flight information, restaurants and other relevant details.
  </li>
  <li>
   Ensures adequate stock of necessary guest stationary, brochures, leaflets, and promotional items.
  </li>
  <li>
   Controls plans and gives guidance for luggage service carried out for the guests for maximum efficiency.
  </li>
  <li>
   Establishes an efficient system for loading, unloading, collection, delivery, of guest luggage including safe storage for short and long term.
  </li>
  <li>
   Takes responsibility of luggage registration.
  </li>
  <li>
   Takes responsibility for all the equipment used in his department such as luggage trolleys, computers etc.
  </li>
  <li>
   Be acquainted with all the facilities offered by the hotel including in room facilities.
  </li>
  <li>
   Encourages promotion of hotel services by employees as appropriate.
  </li>
  <li>
   Oversees the lobby area and main entrance to ensure cleanliness and tidiness at all times.
  </li>
  <li>
   Controls access to the hotel and parking arrangements including valet parking and ensures that access road to main entrance is clear of traffic at all times.
  </li>
  <li>
   Supervises distribution of mail, parcels, messages and faxes to guests and offices, also redirection of the mail for the departed guests.
  </li>
  <li>
   Supervises dispatch of fax and messages in the absence of switchboard operators.
  </li>
  <li>
   Ensures the correct charging for payable services extended by the concierge to the guests.
  </li>
  <li>
   In collaboration with security, provides the required control of main entrance to the hotel.
  </li>
  <li>
   Investigates and follows up on guest complaints and takes remedial action for those not to be repeated.
  </li>
  <li>
   Handles guest complaints on the spot.
  </li>
  <li>
   Is fully responsible for the departmental induction for all the staff and provides ongoing on the job training to achieve required standards.
  </li>
  <li>
   Prepares work schedule and vacation schedule for the department.
  </li>
  <li>
   Carries out inspections for the purpose of maintaining high standards of appearance, hygiene and staff relations.
  </li>
  <li>
   Ensures that function board is updated daily and correctly.
  </li>
  <li>
   Is fully responsible for the Flags.
  </li>
  <li>
   Is fully responsible of the Limousine Department
  </li>
  <li>
   Knows and follows the fire and safety regulations of the hotel.
  </li>
  <li>
   Performs other duties assigned by his/her supervisor.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 The qualifications are:
 <br/>
 <br/>
 <ul>
  <li>
   University degree preferably Tourism &amp; Hotel Management,
  </li>
  <li>
   Good command of English
  </li>
  <li>
   At least 2+ years of Head Concierge experience in luxury hotel management.
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <strong>
  Your Team And Working Environment
  <br/>
  <br/>
 </strong>
 We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 Note: Customization may be included for any specific local or legislative requirements, such as work permits.
 <br/>
 <br/>
 <strong>
  Only Turkish or candidates which able to communicate in Turkish will be hired.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Commitment To Diversity &amp; Inclusion
  <br/>
  <br/>
 </strong>
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>


Mint Dentistry

<div>Overview:
<h2 class="jobSectionHeader"><b>Dental Front Desk &ndash; Become the Face of MINT Dentistry!</b></h2><h3 class="jobSectionHeader"><b>
Join the Team That&rsquo;s Changing the Dental Game &mdash; as a Patient Concierge</b></h3><p>
At MINT Dentistry, we don&rsquo;t just clean teeth &mdash; we create an experience. With thousands of 5-star reviews, we&rsquo;re known for making dental visits feel luxurious, fun, and unforgettable. We&rsquo;re looking for a Dental Front Desk star (Patient Concierge) to be the first and last impression of MINT &mdash; setting the vibe the moment patients walk through the door.</p>
Responsibilities:
<h3 class="jobSectionHeader"><b>What You&rsquo;ll Do:</b></h3><div>
 Greet every patient like they&rsquo;re a VIP &mdash; because they are.<br>
Manage the daily schedule to keep patient flow smooth and efficient.<br>
Check patients in and out with warmth, professionalism, and precision.<br>
Handle payments and coordinate financial agreements with clarity and care.<br>
Support the clinical team and ensure every patient&rsquo;s experience is seamless.<br>
Act as a MINT Model and Brand Influencer &mdash; representing the MINT image with confidence and professionalism.<br>
Engage in social media opportunities, helping share the MINT experience online when needed.<br>
Build real connections &mdash; with patients, teammates, and our community.</div>
Qualifications:
<h3 class="jobSectionHeader"><b>What Makes You a Great Fit:</b></h3><p>
High school diploma or equivalent.<br>
1+ year of customer service experience &mdash; dental or front desk is a plus.<br>
Strong multitasking skills &mdash; you thrive in a fast-paced environment.<br>
A warm, outgoing personality &mdash; you love connecting with people.<br>
Social media savvy &mdash; comfortable engaging in photo moments or sharing our patient experience.</p><h3 class="jobSectionHeader"><b>
Why You&rsquo;ll Love It Here:</b></h3><ul><li>
A high-energy, fun, and supportive team culture.</li><li>
Growth opportunities &mdash; we&rsquo;re passionate about developing our people.</li><li>
Opportunities to represent MINT Dentistry as a MINT Model &mdash; reflecting our brand both in-office and online.</li><li>
Engage in social media content creation and be part of the <i>influencer moments</i> that make MINT stand out</li><li>
Medical benefits with telemedicine, therapy sessions, and wellness app access, dental, vision, life insurance, 401(k), and more..</li><li>
Generous Time Off includes PTO, sick days, holidays, jury duty, and bereavement leave.</li></ul><div></div><p><br>
 A career where creating smiles &mdash; and enjoying yours &mdash; is part of the job.</p><p><b>
If you&rsquo;re ready to work somewhere that&rsquo;s more than just a dental office &mdash; where you can shine, grow, and influence &mdash; apply now.</b></p></div>

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