concierge

Frontier Management, LLC

<div>Concierge:
<div>Frontier Management is currently seeking an outstanding Concierge to join Escalante at Coventry community located in Salt Lake City, UT.</div> 
<div>
Frontier Management's portfolio of communities spans throughout the United States with each community sharing a commitment to superior service and quality lifestyle for our residents within their own unique setting. Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners. If you are as committed and passionate about serving the needs of our senior residents as we are, we encourage you to apply and experience the Frontier Difference.</div> 
<div>
The Concierge will be responsible for overseeing the smooth operation of the community. Ability to provide compassionate customer service is required of the Concierge. Requires an understanding and commitment to the principals and values of the community.</div> 
<div>
Primary Duties and Responsibilities:</div><ul><li><div> 
High-level customer service for greeting and supporting all visitors and clients.</div></li><li><div> 
Assist with social media.</div></li><li><div> 
Answer incoming calls and route as appropriate.</div></li><li><div> 
Support and assist with sales office matters as directed by the Executive Director.</div></li><li><div> 
Customer service contact for questions and concerns.</div></li><li><div> 
Ensure clean and presentable office space at all times.</div></li><li><div> 
Assist with all special projects.</div></li><li><div> 
Other duties as assigned.</div></li></ul> 
<div>
Other Requirements:</div><ul><li><div> 
Availability to work weekends and holidays.</div></li><li><div> 
Professional appearance and background are required.</div></li><li><div> 
Exceptional verbal and written skills. Ability to work as a positive team member.</div></li><li><div> 
Good interpersonal skills with all levels of staff.</div></li></ul> 
<div>
Frontier Management offers a competitive salary and a work environment that encourages initiative and fosters respect. Frontier Management, LLC offers medical, dental, vision, life/AD&amp;D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. To discover more about the Frontier Management team, please visit our site at www.frontiermgmt.com</div> 
<div>
Equal Opportunity Employer/ Drug-Free Workplace</div></div>

Concierge

Client of Recruit for Africa

We are in search for experienced strong&gt;CONCIERGE/strong&gt; to join a prestigious 5-star hotel located in the heart of Dubai Marina. This is your chance to join a world-class team delivering exceptional guest experiences in one of the UAE s most iconic waterfront destinations.
 <ul>
</ul>

Evolve Senior Living

<div>Job Title: Concierge
Position overview:
The Concierge is responsible for greeting visitors, answering a multi-line telephone, and providing clerical support to the administrative staff. This position is the Community's first impression.
ABOUT YOU: A compassionate team member who seeks an opportunity to do what you love, while touching the lives of those people we have the honor to care for and serve. An entrepreneurial spirit who is excited and motivated by the prospect of change and continuously improving the services we provide.
Responsibilities:<ul><li>
Supports the mission, core values and goals of the organization, upholding and promoting company culture and vision.</li><li>
Completes all hours of state-mandated continuing education each year.</li><li>
Promotes and displays a spirit of teamwork in performing daily duties through cooperative interactions with co-workers and other departments.</li><li>
Supports a positive, professional image through actions and attire.</li><li>
Promotes the property in a positive manner and effectively communicates the organization&rsquo;s values to residents, visitors, co-workers, and the community.</li><li>
Greet visitors seeking information about the property.</li><li>
Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel.</li><li>
Direct visitors to the appropriate office or resident apartment.</li><li>
Responsible for assisting residents, family members, and guests with general requests. Responsible for arranging tours of the property for individuals making spontaneous visits or those who have made an appointment for the tour.</li><li>
Answers telephones, records, and channels information.</li><li>
Displays knowledge of the community's services, programs, and other pertinent information.</li><li>
Responsible for the mail meter, stamps, making copies, and other tasks related to office operations.</li><li>
Administers required medical screening.</li><li>
Processing incoming mail. Sort property mail and distribute mail to mailboxes.</li><li>
Maintains reception area in a neat and orderly fashion. Ensure the reception desk and lobby display current property literature.</li><li>
Ensure that the lobby is free of excessive or outdated literature. Ensure that coffee and/or refreshments are fresh and readily available.</li><li>
Performs clerical duties for property staff as directed by the supervisor.</li><li>
Provides support to the Community&rsquo;s marketing efforts through positive/friendly interaction during property tours and telephone contact with the public, and as directed by a supervisor. Communicates any observed or suspected resident change of condition to a supervisor immediately.</li><li>
Maintains a safe work environment for all staff, residents, and guests, following established safety standards. Encourages teamwork through cooperative interactions with co-workers and other departments.</li><li>
Performs other duties consistent with the position as assigned.</li></ul>
Qualifications:<ul><li>
High school diploma or equivalent required.</li><li>
One to two years of clerical experience preferred.</li><li>
Able to read, write, and understand the English language, and be able to follow written or oral instructions.</li><li>
Able to make independent decisions when the circumstances warrant such action and to remain calm during emergencies.</li><li>
Able to deal professionally with personnel, residents, family members, visitors, and the public.</li><li>
Knowledge of administrative practices, processes, and guidelines.</li><li>
Experience using computer software (Microsoft).</li><li>
Have patience, professionalism, a cheerful disposition, and enthusiasm, and be willing to handle residents, staff, and visitors, based on whatever maturity level at</li><li>
which they are currently functioning.</li></ul>
PHYSICAL QUALIFICATIONS:<ul><li>
Walk/Stand/Sitting &ndash; must be able to continuously perform duties that incorporate walking, standing, or sitting.</li><li>
Environment Condition &ndash; must be able to perform work both inside and outside.</li><li>
Lift - constantly 0 &ndash; 10 pounds, frequently 11 &ndash; 50 pounds, occasionally 51 &ndash; 100 pounds.</li><li>
Carry - constantly 0 &ndash; 10 pounds, frequently 11 &ndash; 50 pounds, occasionally 51 &ndash; 100 pounds.</li><li>
Push - constantly 0 &ndash; 10 pounds, frequently 11 &ndash; 50 pounds, occasionally 51 &ndash; 100 pounds.</li><li>
Climb &ndash; must be able to climb stairs frequently, with the opportunity to utilize the elevator as an alternate resource if available.</li><li>
Bend &ndash; must be able to bend at the waist, knees, hips, and spine frequently; may require frequent manipulation of weights of 25 pounds or more.</li><li>
Twist or rotate &ndash; must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.</li><li>
Reach - may occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below the waist, manipulating weight of 25 pounds or more.</li></ul>
ABOUT US: Evolve Senior Living was founded on the premise of change. We believe the senior living industry needs to change to better address the needs of tomorrow&rsquo;s workforce and residents. Evolve embodies continuous improvement in our delivery of services to the elderly, providing a safe and dependable environment for our team members and a commitment to leading the discussion on change within the senior living sector.</div>

Melia hotels international

The world is yours with Meli 
 
 Discover a boundless path at Meli , where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 
 
 Discover some of the benefits we offer: 
 
<ul>
 <li> My Meli Rewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages. </li>
</ul>
 
<ul>
 <li> My Meli Benefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. </li>
</ul>
 
 Be proud to belong to Meli as we are proud of you 
 
Located in the iconic Opus by Omniyat, ME Dubai is the first ME by Meli hotel in the Middle East and the only hotel in the world designed inside and out by the late Dame Zaha Hadid. Nestled in the heart of the Burj Khalifa district, ME Dubai features 93 rooms and suites, with Central Cosmo Tapas and Bar as its signature F&amp;B outlet.
 
As a Concierge at ME Dubai, you will play a key role in delivering exceptional, personalized guest experiences that reflect the distinctive ME by Meli lifestyle. You will be responsible for managing the daily operations of the front hall, supervising runners, doormen, and valet staff to ensure a seamless and stylish arrival experience. With a deep knowledge of Dubai s cultural and luxury offerings, you will curate bespoke itineraries, handle VIP arrangements, and coordinate special requests with precision and discretion. Your role requires strong communication skills, leadership, and attention to detail, as well as the ability to maintain accurate guest profiles and collaborate effectively across departments. Upholding the highest standards of service, safety, and presentation, you will be instrumental in creating lasting impressions and maintaining the elevated brand image of ME Dubai.
 
 At Meli we are all VIP 
 
 Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli an opportunity for constant growth and a passport to create your future wherever you want. 
 
 Our warmth, proximity and passion for what we do make working at Meli an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Key Responsibilities of the Chief Concierge:<ul><li>
Oversees and leads the daily operations of the Concierge department, ensuring seamless service delivery and the highest level of guest satisfaction throughout the entire guest journey.</li><li>
Supervises, trains, and motivates the Concierge team to uphold professional standards, efficiency, and exceptional guest service at all times.</li><li>
Anticipates guest needs and ensures all requests, inquiries, and concerns are handled promptly, accurately, and with personalized attention.</li><li>
Develops and maintains strong relationships with guests, VIPs, and key partners, fostering loyalty and enhancing the hotel&rsquo;s reputation for excellence.</li><li>
Coordinates with other hotel departments to ensure smooth communication, efficient service flow, and consistent delivery of a luxury guest experience.</li><li>
Monitors departmental performance and productivity, analyzing service results and implementing improvements to meet and exceed operational goals.</li><li>
Manages budgets, expenses, and inventory, ensuring resources are used effectively while maintaining financial efficiency and quality standards.</li><li>
Keeps abreast of local attractions, events, and services, providing accurate and up-to-date information to guests and enhancing their overall stay experience.</li><li>
Ensures compliance with all company policies, brand standards, and legal requirements, maintaining thorough records for audits and operational reviews.</li></ul> 
Qualifications 
Requirements of the Chief Concierge:<ul><li>
Proven experience in a Concierge leadership role, demonstrating strong operational and service excellence.</li><li>
Demonstrated ability to lead, train, and motivate a team, fostering a culture of excellence and guest-focused professionalism.</li><li>
Strong guest relations and problem-solving skills, with a passion for creating memorable and personalized guest experiences.</li><li>
In-depth knowledge of local attractions, events, and service providers, with the ability to establish and maintain key partnerships.</li><li>
Exceptional organizational and multitasking abilities, ensuring smooth coordination of all Concierge activities and guest requests.</li><li>
High level of personal integrity, professionalism, and discretion, maintaining confidentiality and brand standards.</li><li>
Proficiency in hotel management systems and IT platforms, with accuracy and efficiency in documentation and communication.</li><li>
Excellent communication and interpersonal skills, with fluency in English (additional languages are an advantage).</li></ul> 
Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Chief Concierge

Delano

<div>Company Description 
Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who&rsquo;s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.
Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio. 
Job Description 
Summary: 
At the pinnacle of hospitality excellence, the Head Concierge oversees a team dedicated to curating unforgettable guest experiences and leaving lasting impressions. This role demands a genuine passion for people and a collaborative approach to enhancing guest stays through proactive and intuitive service. With unparalleled knowledge of Dubai&rsquo;s vibrant dining scene, hotel amenities, and local attractions, the Head Concierge crafts bespoke itineraries and recommendations that elevate each guest&rsquo;s visit to extraordinary heights.
Responsibilities:<ul><li>
Lead and inspire the concierge team to deliver unparalleled service and personalized guest interactions.</li><li>
Support associates in delivering top-tier customer service across all touchpoints.</li><li>
Manage front drive operations and coordinate seamlessly with valet, bellman, and doorman services.</li><li>
Optimize staffing levels for peak efficiency and guest satisfaction.</li><li>
Maintain impeccable presentation of luggage rooms and hotel assets.</li><li>
Engage with guests during peak times, promptly addressing their needs in public areas.</li><li>
Review guest feedback with associates to foster continuous improvement.</li><li>
Conduct training sessions to refine guest interactions and service excellence.</li><li>
Promote hotel amenities and uphold lobby cleanliness and orderliness.</li><li>
Develop efficient work schedules aligned with occupancy forecasts.</li><li>
Ensure high standards of appearance, punctuality, and performance among team members.</li><li>
Supervise the Concierge team to ensure consistent delivery of exceptional service.</li><li>
Address guest concerns promptly, collaborating with department heads and management.</li><li>
Assist guests with inquiries and arrangements during their stay, balancing operational needs effectively.</li><li>
Provide comprehensive information on hotel services and local attractions.</li></ul> 

Qualifications 
International Experience: Bring at least 5 years of experience in a similar role within a luxury hotel.
Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity&mdash;we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences. 
Additional Information 
Why Join Us:<ul><li>
Shape the future of an ultra-luxury hotel where your ideas and energy make a big splash.</li><li>
Dive into a culture that&rsquo;s all about growth, collaboration, and having a blast along the way.</li><li>
Score sweet perks and benefits that celebrate your rockstar status in hospitality.</li></ul>
Apply Now: 
If you&rsquo;re an experienced Head Concierge with a flair for creating extraordinary guest experiences, eager to make waves in the world of luxury hospitality, we&rsquo;d love to hear from you! Send your resume and a compelling cover letter detailing why you&rsquo;re the perfect fit.</div>

Head Concierge

Marriott International

<div>Additional Information 
Job Number25165650 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests&rsquo; needs and information prior to arrival that will lead to a unique, memorable and personal stay. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Concierge Goals
<ul><li>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul>
<ul><li>Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.</li></ul>
<ul><li>Establishes relationships with local attractions, restaurants and other businesses to enhance guests&rsquo; experiences.</li></ul>
<ul><li>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).</li></ul>
<ul><li>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.</li></ul>
<ul><li>Provides check-in and check-out services and handles reservations when needed.</li></ul>
<ul><li>Maintains knowledge of rooms and their locations, services and facilities of the hotel.</li></ul>
<ul><li>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.</li></ul>
<ul><li>Responds to emergency situations using appropriate procedures.</li></ul>
<ul><li>Maintains awareness of daily operations and events at the hotel.</li></ul>
<ul><li>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements</li></ul>
<ul><li>Provides warm welcome and anticipation of guest needs throughout their stay.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Supports employees understanding of customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives and the peers on relevant information in a timely manner.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

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