concierge

Willow Valley Communities

Overview: Pool/PRN (As-Needed) Concierge Team Member Willow Valley Communities The Manor &amp; Lakes Campus | Lancaster &amp; Willow Street, PA Willow Valley Communities (WVC) is seeking a friendly, professional Pool/PRN (as-needed) Concierge Team Member to be the welcoming first point of contact for our Residents and guests. In this role, you&rsquo;ll create a warm and safe environment, facilitate clear communication across multiple channels, and support essential security and administrative functions. If you enjoy helping others, staying organized, and being part of a mission-driven community, this may be the perfect opportunity for you! Opportunities with WVC Career growth opportunities Team Member recognition events Weekly pay Plus many more benefits Wage $15.50 per hour Key Responsibilities As a Concierge Team Member, you will: Maintain a professional appearance and demeanor while creating a warm, inviting, pleasant, and safe environment for all Residents and guests. Welcome on-site guests, determine the nature of their visit, provide information and directions as needed, and announce guests to appropriate personnel in a friendly and courteous manner. Answer incoming telephone calls, determine the purpose of callers, and transfer calls to appropriate Residents, Team Members, or departments. Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable. Facilitate communication via two-way radio with Team Members away from phone connections. Read and become familiar with WVC publications, Team Member Intranet, and Resident Intranet in order to accurately answer questions and provide callers with addresses, directions, and general organizational information. Ensure key boxes are secure and that key permission procedures are followed when issuing keys. Support the Resident move-out process by accepting keys and processing associated paperwork. Acknowledge emergency phone calls and/or alarms in the Simplex system and dispatch appropriate Team Members to respond. Facilitate communication among Team Members throughout the emergency until its conclusion. Communicate as needed with the Manager on Duty, Maintenance Team Member on Call, Team Leaders, and various department Team Members. Follow guest room check-in and check-out procedures and create guest room reservations upon request. Read and become familiar with transportation schedules, make transportation reservations, and facilitate communication for WVC transportation services. Submit maintenance requests for WVC property and Residents. Submit IT service requests for WVC computers and phones. Utilize a working knowledge of Microsoft Office software and learn additional software, databases, and web applications as required. Receive, sort, and route USPS mail, in-house mail, packages, and floral deliveries. Operate the copier and fax machines and ensure machines are adequately supplied. Ensure the safe is locked and secured, collect payments for services, and reconcile daily cash box receipts. Perform general typing duties, including memos, letters, schedules, correspondence, reports, and other documents as requested. Maintain knowledge of daily Concierge Desk procedures and responsibilities. Perform clerical tasks such as copying, faxing/scanning, and collating. Qualifications Experience using Microsoft Office is required. High school diploma or general education degree (GED); or one to three months of related experience and/or training; or an equivalent combination of education and experience. Hours &amp; Schedule PRN / Pool (As-needed) Location The Manor and Lakes Campus Willow Valley Communities Lancaster and Willow Street, PA

Concierge

The Residence at Whitehall

<div>At The Residence at Whitehall, we are dedicated to enriching the lives of our residents through compassionate care and unwavering support. We are seeking individuals who share our commitment to creating exceptional living experiences and who are eager to contribute to a supportive, family-like atmosphere. When you join The Residence at Whitehall, you become an integral part of a team that values making a positive difference every single day. If you are driven by empathy and excellence, we invite you to bring your talents to our welcoming community.

Full-time benefits include:
<ul>
<li>PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance.</li>
<li>Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings.</li>
<li>Health/Dental Insurance</li>
<li>401K with employer match: Plan for your financial future with our 401k program.</li>
<li>Life Insurance: Company paid life insurance</li>
<li>Short and long-term disability: Financial security while you recover from an injury that puts you out of work</li>
<li>Referral Bonuses: Refer qualified candidates and earn rewards</li>
<li>Tuition Reimbursement: Invest in your education with our support</li>
<li>Employee Assistance Program: Connecting our employees with resources for handling personal challenges</li>
</ul>
Summary of Duties of the Concierge

The Concierge Specialist provides clerical support; organize and maintain resident, personnel, marketing, maintenance, and resource files. The Concierge answers telephones, greets guests, and responds to residents' requests and assist in coordination of services to residents. The Concierge assists in providing services to residents, families, and guests.

Essential Functions of the Concierge
<ul>
<li>Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary.</li>
<li>Receive visitors, having them sign registers, and routing them as appropriate.</li>
<li>Provide information and assistance to residents coming and going, activities, and signing out when they leave the community.</li>
<li>Assist the Wellness Director as needed with resident&rsquo;s doctors&rsquo; appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time.</li>
<li>Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs; Receive and distribute mail as needed.</li>
<li>Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked.</li>
<li>Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor.</li>
<li>Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping.</li>
<li>Assist with recruitment activities by placing ads, screening applicants, check references, scheduling physicals, and scheduling interview appointments, as requested by supervisor.</li>
<li>Maintain inventories of supplies; Assist in ordering supplies approved by the supervisor.</li>
<li>Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety.</li>
<li>Performs other related duties as assigned by supervisor.</li>
</ul>
Non-Essential Functions of the Concierge
<ul>
<li>Supports and participates in the resident centered activity programs.</li>
<li>Participates in projects or committees as assigned.</li>
<li>Attends all associate meetings including in-service education and associate functions, as requested by supervisor.</li>
<li>Assists in a variety of tasks involving residents as assigned.</li>
</ul>
Knowledge, Skills, Abilities, and Experience
<ul>
<li>High School Diploma or GED at a minimum.</li>
<li>Experience in general office procedures, computers; Windows, Word, Excel, Office, Outlook, Internet-based programs, Emailing, Scanning, and general office equipment.</li>
<li>Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents.</li>
<li>Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected.</li>
<li>One year of office or hospitality experience preferred.</li>
<li>Good grammatical and writing skills, proficient with email process and etiquette.</li>
<li>Ability to read, write, and speak English.</li>
<li>Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents.</li>
<li>Be free of communicable disease.</li>
<li>Completion of drug testing and criminal record background check upon hire and upon request of supervisor.</li>
<li>Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.</li>
<li>Adhere to and carry out all policies and procedures.</li>
<li>Maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel.</li></ul> 


There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.</div>

Turnberry

<div>Job Title: Concierge/Front Desk
Department: Concierge
Supervisor: Concierge Manager
Turnberry Ocean Colony is a premier luxury residential community located along the beachfront of Sunny Isles, Florida. Renowned for its world-class amenities, elegant environment, and commitment to exceptional service, Turnberry offers a professional yet welcoming workplace culture. Our team takes pride in upholding the highest standards of excellence, working together to deliver an unparalleled experience for our residents and guests.
POSITION SUMMARY:
Ensure the highest level of resident and guest satisfaction by offering prompt, professional, courteous, and dedicated services. Actively contribute to the department to complete tasks, meet goals, or manage projects. Overall, this position is responsible for and dedicated to providing recognition, satisfaction, and value to the residents and their guests, while continuously improving efficiency, accuracy, productivity, and service standards. 
BENEFITS<ul><li>
401(k) Program with 3.5% Employer Match</li><li>
Health Insurance with up to 90% Employer coverage</li><li>
Dental &amp; Vision Insurance</li><li>
Company Paid Life insurance</li><li>
Voluntary Life Insurance Packages</li><li>
9 Paid Holidays &amp; up to 22 PTO Days</li><li>
Employee Meal Program</li><li>
Complimentary Parking</li><li>
Monthly Employee socials &amp; Birthday Celebrations</li><li>
Annual Holiday Bonus</li></ul>
POSITION RESPONSIBILITIES:<ul><li>
Warmly greet everyone who enters the building and acknowledge all those who are exiting (ensure the proper registration and departure of residents and guests).</li><li>
Announce to residents all visitors, deliveries, and service persons.</li><li>
Responsible for the inventory of all keys issued through the Concierge, the issuance of a variety of keys to authorized personnel, and maintenance of the key log to record their usage.</li><li>
Respond to all emergency situations including fire, power failure, natural disasters, medical, and the like by notifying proper authorities and departments in accordance with Emergency Response Procedures.</li><li>
Maintain the privacy of the residents and the confidentiality of all information pertaining to them, including phone numbers, work habits, schedules, etc.</li><li>
Receive and handle residents&rsquo; complaints, inquiries, service requests, and any other resident-related problems.</li><li>
Ensure answering of telephones is conducted in a timely, friendly, and efficient manner using appropriate greetings.</li><li>
Coordinate all courier deliveries for the residents and maintain the appropriate log in conjunction with the respective Receiving Clerk.</li><li>
Attend all meetings related to the Concierge services.</li><li>
Support company and department goals of continuous improvement and learning by attending courses provided by the property.</li><li>
Professionally always represent the property during shifts and/or when on property grounds for job-related issues.</li></ul> 
SPECIAL REQUIREMENTS/PHYSICAL DEMANDS:<ul><li>
Excellent verbal and written communication skills.</li><li>
Proficient in Microsoft Office Suite or related software.</li><li>
Excellent problem-solving and critical-thinking skills.</li><li>
Must have a positive attitude with the ability to remain flexible and patient.</li><li>
Excellent organizational and multitasking skills.</li><li>
Excellent administrative skills.</li><li>
Prolonged periods sitting at a desk and working on a computer.</li><li>
Must be able to lift up, carry, push, or pull up to 30 pounds.</li></ul></div>

Sagora Senior Living

<div>Concierge
Will Rogers had it figured out when he said, &ldquo;You never get a second chance to make a first impression&rdquo;. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!
Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!
Did you know that our name Sagora comes from the combination of two words &ndash; Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Benefits:<ul><li>
Company-paid telemedicine service for all full-time benefit-eligible team members</li><li>
On-Demand Pay &ndash; request a pay advance!</li><li>
Discount and rewards program &ndash; use for electronics, food, car buying, travel, fitness, and more!</li><li>
Health/ Dental/ Vision/ Disability/ Life Insurance</li><li>
Flex Spending Account</li><li>
Dependent Care Flex Plan</li><li>
Health Savings Account</li><li>
401(k) Retirement Savings Plan with company matching!</li><li>
Paid time off and Holiday pay</li><li>
Team Member Assistance Program &ndash; counseling services at the other end of the phone!</li><li>
Discounted Meal Tickets</li><li>
Referral Bonus Program &ndash; earn money for referring your friends!</li><li>
Tuition Assistance (for programs directly related to team member's position)</li><li>
Lasting relationships with our residents who have so much wisdom to share!</li></ul>
Position Details:
Community Name: The Harrison of Oklahoma City
Address: 10801 S May Ave.
Phone number: +14052592309
Status (FT/PT/PRN): Part-time, PRN
Shift:
What does a Concierge at Sagora do?<ul><li>
Oversee front desk and greet guests</li><li>
Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image</li><li>
Direct calls and take messages as appropriate</li><li>
Keep lobby area clean and presentable daily</li><li>
Assist all associates as needed at the front desk</li><li>
Make rounds around community as necessary for security procedures</li><li>
Provide basic and accurate information in-person and via phone/email</li><li>
Respond to emergency boards as needed</li></ul>
What do you need to be a Concierge?<ul><li>
High school diploma/GED preferred</li><li>
6 months related experience preferred</li><li>
Multitasking and time-management skills</li><li>
Excellent customer service and organizational skills</li><li>
Competency in Microsoft applications including Word, Excel, and Outlook.</li><li>
Maintain integrity and confidentiality</li><li>
Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.</li></ul>
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.</div>

<div>Concierge
Will Rogers had it figured out when he said, &ldquo;You never get a second chance to make a first impression&rdquo;. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!
Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!
Did you know that our name Sagora comes from the combination of two words &ndash; Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Benefits:<ul><li>
Company-paid telemedicine service for all full-time benefit-eligible team members</li><li>
On-Demand Pay &ndash; request a pay advance!</li><li>
Discount and rewards program &ndash; use for electronics, food, car buying, travel, fitness, and more!</li><li>
Health/ Dental/ Vision/ Disability/ Life Insurance</li><li>
Flex Spending Account</li><li>
Dependent Care Flex Plan</li><li>
Health Savings Account</li><li>
401(k) Retirement Savings Plan with company matching!</li><li>
Paid time off and Holiday pay</li><li>
Team Member Assistance Program &ndash; counseling services at the other end of the phone!</li><li>
Discounted Meal Tickets</li><li>
Referral Bonus Program &ndash; earn money for referring your friends!</li><li>
Tuition Assistance (for programs directly related to team member's position)</li><li>
Lasting relationships with our residents who have so much wisdom to share!</li></ul>
Position Details:
Community Name: Lynridge of Arlington
Address: 3424 Interstate 20 W Hwy
Phone number: +18173755977
Status (FT/PT/PRN): PRN
Shift:
What does a Concierge at Sagora do?<ul><li>
Oversee front desk and greet guests</li><li>
Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image</li><li>
Direct calls and take messages as appropriate</li><li>
Keep lobby area clean and presentable daily</li><li>
Assist all associates as needed at the front desk</li><li>
Make rounds around community as necessary for security procedures</li><li>
Provide basic and accurate information in-person and via phone/email</li><li>
Respond to emergency boards as needed</li></ul>
What do you need to be a Concierge?<ul><li>
High school diploma/GED preferred</li><li>
6 months related experience preferred</li><li>
Multitasking and time-management skills</li><li>
Excellent customer service and organizational skills</li><li>
Competency in Microsoft applications including Word, Excel, and Outlook.</li><li>
Maintain integrity and confidentiality</li><li>
Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.</li></ul>
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.</div>

Sonata Boca Raton

You. Belong. Here.
 
At Sonata Boca Raton we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere!
 
If that's not reason enough, as a certified Great Place to Work for 8 years in a row, we proudly offer eligible team members:
 
<ul>
<li>Medical, Dental and Vision benefits</li>
<li>Company-paid Life Insurance and Voluntary Disability</li>
<li>Generous Paid Time Off (PTO) Plan and paid holidays</li>
<li>401(k) Retirement Savings Plan with company match</li>
</ul>
You deserve to be part of our thriving culture! Apply today!
 
info.flclearinghouse.com
 
We are looking for a Full Time Concierge/Receptionist for our Assisted Living and Memory Care community, Sonata Boca Raton. Concierge/Receptionist candidates should have excellent guest service experience as well as communication skills in order to ensure a pleasant experience for residents and guests at our community.
 
If you have a passion for working with seniors and providing excellent customer service, we would love the opportunity to speak with you.
 
Apply today!
 
Job Summary: 
The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community.
 
Concierge Procedure: 
Essential Functions: 
<ul>
<li>Provides positive first impression to all who enter the Community.</li>
<li>Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.</li>
<li>Greets all visitors in a friendly, courteous, and professional manner.</li>
<li>Screens and requires visitors to “sign in” at reception desk.</li>
<li>Notifies Residents of visitors.</li>
<li>Instructs Resident’s visitor according to Resident’s instructions.</li>
<li>Receives and processes incoming mail.</li>
<li>Accepts all outgoing mail/packages.</li>
<li>Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned.</li>
<li>Maintains and updates Emergency Phone Number Log and keeps log at frontdesk.</li>
<li>Maintains and updates emergency contact information on each Resident andkeeps information at front desk.</li>
<li>Assists managers with various clerical responsibilities.</li>
<li>Pages staff as necessary.</li>
<li>Takes RSVPs for special functions, as necessary.</li>
<li>Oversees sign-up for scheduled transportation.</li>
<li>Hands out maintenance requests forms and passes them onto EnvironmentalServices Director.</li>
<li>Performs other duties as necessary, to include light housekeeping duties.</li>
</ul>
Compliance and Safety: 
<ul>
<li>Follows all emergency procedures.</li>
<li>Understands all safety policies and procedures.</li>
</ul>
Communication: 
<ul>
<li>Communicates effectively with all staff.</li>
<li>Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately.</li>
</ul>
Education/Experience/Licensure/Certification: 
<ul>
<li>High School Diploma required.</li>
<li>Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities.</li>
<li>Requires considerable initiative and judgment.</li>
<li>Must have word-processing and clerical skills.</li>
<li>Must be able to work flexible hours and participate in holiday activities.</li>
</ul>
Physical Requirements: 
<ul>
<li>Physically able to bend and reach.</li>
<li>Physically able to sit for extended periods of time.</li>
</ul>
Miscellaneous: 
<ul>
<li>Required to work weekends and holidays as assigned.</li>
<li>May be required to work on shifts other than the one for which hired.</li>
<li>May be required to work extended hours (up to 16 hours per day).</li>
<li>May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses.</li>
<li>Could be subject to hostile and emotionally upset Residents due to mentalstatus.</li>
<li>Background, criminal, and drug tests as required by HR policies and procedures.</li>
<li>May be asked to submit to random drug test during employment.</li>
<li>May have their picture taken and image used in social media or community advertising.</li>
<li>May be video recorded from devices installed by families in residents’ apartments.</li>
</ul>

Meridian Senior Living

<div>Meridian Senior Living believes that &ldquo;Everyone Deserves a Great Life.&rdquo;
To us, a great life in our communities starts with great employees. What makes a great employee, you ask?
We believe a great employee is someone that understands that our work is hard yet rewarding, that team work truly makes the dream work, and that at the end of the day there is nothing more satisfying then making a difference in someone&rsquo;s life.
What do we offer to these great employees?
<ul><li>A solid benefits package (with several different plan options for you to choose from) &ndash; complete with Medical, Dental, and Vision.
</li><li>1800MD &ndash; Telemedicine that is available to all employees and their family members at no cost! No enrollment required!
</li><li>Flexible Spending Account
</li><li>Company paid Life Insurance and Long-Term Disability
</li><li>Voluntary Benefits that include Short Term Disability, Accident Coverage, Critical Illness, and more!
</li><li>Pet Insurance
</li><li>Tuition Reimbursement
</li><li>401K
</li><li>Employee Assistance Program
</li><li>Referral Bonus
</li><li>Employee Discounts &ndash; (Enterprise, Staples, HD Supply, Office Depot, Sherwin Williams, and more!)
</li></ul>What else do we offer?
<ul><li>We equip you with the ability to grow your career &ndash; whether it be with us or another employer.
</li><li>A company culture that is dedicated to promoting integrity, joy, respect, and excellence!
</li><li>Life changing experiences with some of the best Residents an employee can ask for.
</li></ul>Details about the Concierge/Receptionist position we are hiring for:
The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner &ndash; whether this be in-person or over the phone. This position creates a welcoming environment as the first contact guests have when they enter the community.
Requirements:
<ul><li>High School Diploma or equivalent
</li><li>Previous experience answering telephones and/or in a customer service position
</li><li>Experience in Microsoft Word, Excel, and Outlook
</li><li>Ability to deal tactfully with employees, residents, family members, and visitors
</li><li>Ability to read, write and speak English
</li><li>Must have compassion for and desire to work with the elderly
</li><li>Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others
</li><li>Must practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding Principles
</li><li>Must meet all health requirements and pass background checks
</li></ul>Meridian Senior Living is an Equal Opportunity Employer</div>

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