concierge manager

Hilton

<div><p>Concierge Manager</p><p>
A Concierge Manager/Head Concierge supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As a Concierge Manager/Head Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Concierge Manager/Head Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Supervise daily Concierge operations</li>
<li>Set Departmental objectives, work schedules, budgets, policies and procedures</li>
<li>Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area</li>
<li>Maximise Sales revenues through up-selling and marketing programmes</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Maintain good communication and working relationships with all hotel areas</li>
<li>Project a professional manner with an emphasis on hospitality and Guest service</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Attend Front of House/Hotel meetings, as required</li>
</ul><p><b>What are we looking for?</b></p><br>
<p>Concierge Manager/Head Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>A degree or diploma in Hotel Management or equivalent</li>
<li>Front Office supervisory experience in the hotel, leisure or retail sector</li>
<li>Possess strong commercial awareness and Sales capabilities</li>
<li>Excellent leadership skills, inter-personal and communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Excellent grooming standards</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Previous experience working as a Concierge Supervisor or Head Concierge in a hotel environment</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Concierge Manager

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.
<p></p><p><b>About the role
</b></p><p>The Concierge Manager/Chef Concierge together with his/her team responds to guest requests. The Concierge Manager will oversee all aspects of a Concierge
</p><p></p><p><b>What you will do
</b></p><ul><li><p>1. The ability to interview and select job applicants, train and supervise staff in the performance of their duties; conduct performance appraisals and discipline employees.
</p><p>2. The ability to schedule all Concierge staff to ensure maximum guest satisfaction within budgeted guidelines. The ability to complete all payroll records required and prepare labor forecast.
</p><p>3. The ability to know what activities are available in the city, ie. theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests.
</p><p>4. The ability to perform all reasonable services a guest may require, anticipate guest requests and requirements in order to satisfy them efficiently and promptly.
</p><p>5. The ability to ensure the proper handling of guest messages, mail, faxes, telexes, packages, flowers, etc.
</p><p>6. The ability to work closely with the Valet Parking Department to ensure the smooth handling of guest and patron vehicles; closely oversees the door and bell staff to ensure the efficient handling of guest luggage.
</p><p>7. The ability to work closely with the Front Office staff in the handling of groups, VIPs, return guests, etc. Establishes rapport with frequent visitors; keeps Reservations and Front Office staff well-informed about guests' preferences.
</p><p>8. The ability to work closely with the Director of Housekeeping and the Chief Engineer to rectify problems in guest rooms.
</p><p>9. The ability to resolve guest complaints in conjunction with the Assistant Managers, keeping senior management well informed as to the problems and actions taken.
</p><p>10. The ability to maintain the concierge desk and storage areas in an orderly manner; direct bell and door staff in the maintenance of the front entrance and lobby
</p></li></ul><p></p><p><b>What you bring
</b></p><ul><li><p>1. Reading, writing and oral proficiency in the English language.
</p><p>2. Oral proficiency in a second language.
</p><p>3. Computer knowledge preferable.
</p><p>4. Two years in hotel/travel industry.
</p><p>5. Member of Les Clef D&rsquo;or preferred.<br>
</p></li></ul><div><br>
<b>What we offer:
</b><br>
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Employee Discount for stays at any Four Seasons worldwide
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals
</li></ul></div><p></p><p><b>Schedule &amp; Hours:
</b></p><ul><li>Full Time (8hrs)</li></ul></div><p></p>

Chief Concierge

Mandarin Oriental

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   General:
  </li>
  <li>
   It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
  </li>
  <li>
   MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
  </li>
  <li>
   It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Riyadh Human Resources Strategic Policy.
  </li>
  <li>
   It is part of your role and your responsibility to fully support all learning and development activities.
  </li>
  <li>
   Ensure that all standards of LQE, MOQA and Forbes are followed consistently.
  </li>
  <li>
   You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
  </li>
  <li>
   Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
  </li>
  <li>
   Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
  </li>
  <li>
   Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
  </li>
  <li>
   Mandarin Oriental, Riyadh has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
  </li>
  <li>
   Act as a hotel ambassador at all times.
  </li>
  <li>
   To carry out any additional duties requested by management, related to hotel operational activities.
  </li>
  <li>
   Departmental:
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Spa Operations
   <br/>
   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues&rsquo; interactions.
  </li>
  <li>
   Plan the rosters of Spa Concierge and attendants strategically based on operation needs.
  </li>
  <li>
   Taking Spa reservations and attending to guest enquiries when necessary.
  </li>
  <li>
   To ensure operational flow, discuss any issues.
  </li>
  <li>
   Dealing with dissatisfied or disgruntled guests
  </li>
  <li>
   Assist in ensuring that mistakes mentioned are corrected and discuss procedures that were performed correctly
  </li>
  <li>
   Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability
  </li>
  <li>
   Special guests, group bookings and VIP&rsquo;s
  </li>
  <li>
   Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness.Departmental Meetings
  </li>
  <li>
   Daily briefings with concierge and attendant team
  </li>
  <li>
   Weekly meetings with the Spa Operations Manager
  </li>
  <li>
   Weekly meetings MOD meetings with Spa Director, Spa Operations Manager and Spa Treatment Manager
  </li>
  <li>
   Monthly Concierge and Attendant meetings. This meeting will address policies, procedures, scheduling and any concerns the team members have in regards to the Spa Operation. A written agenda must be prepared and treatment manager will ensure written minutes are distributed to all spa staff and Human Resources following the meeting.
  </li>
  <li>
   Monthly all colleague meeting and during this time it will be necessary to prepare a presentation for the monthly meeting for all spa colleagues
  </li>
  <li>
   Spa closure preparation, including email informing the Hotel, guest room letters and signage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Training
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Organize Spa Concierge and Spa Attendant training
  </li>
  <li>
   Assist Concierge &amp; therapists with Spa Soft questions and obstacles
  </li>
  <li>
   Organize Spa Concierge and Spa Attendant Training, including Spasoft, shadow shifts, product &amp; treatment knowledge liaising with Aromatherapy Associates and Hotel Human Resources
  </li>
  <li>
   Update Training attendance report and yearly planner on a monthly basis and send to Human Resources
  </li>
  <li>
   Review SOP&rsquo;s have been taught and continue to ensure that standards are being met
  </li>
  <li>
   Training of spa concierge and spa attendants on how to handle difficult situations and challenging guests
  </li>
  <li>
   MOSST Ambassador &ndash; To complete training and refresher training for Spa Concierge on our Signature treatment and products.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Finance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensuring that all spa charging procedures are followed. Initiating accounting procedures. Monitor guest charges and reconciliation
  </li>
  <li>
   Ensure that all discounted marketing charges for treatments and products and e-mails are handled efficiently
  </li>
  <li>
   Reviewing the visual book for the day and the following day to ensure that everything is booked correctly and efficiently for revenue maximization
  </li>
  <li>
   Verify individual concierge have complete and accurate financial report at the end of shift
  </li>
  <li>
   Complete Agency totals every Monday for accounts
  </li>
  <li>
   Send Agency invoices off to Calibre every Monday, informing them of the correct hours and hourly rate
  </li>
  <li>
   Email the Spa&rsquo;s waiting list to the Hotel&rsquo;s General Manager every Monday, informing them of Spa turn away logged for the previous week
  </li>
  <li>
   Track Spa turn away business
  </li>
  <li>
   Redeem expired Gift Certificates on the last day of the month
  </li>
  <li>
   Collate reports for the input of the Spa KPI&rsquo;s including Spa Concierge for treatment and retail revenue
  </li>
  <li>
   Organise treatment and product incentives for Spa Concierge and Attendant team boosting our Signature treatments and retail within the Spa
  </li>
  <li>
   Tracking colleague treatment experiences
  </li>
  <li>
   Customer Focus:
   <br/>
   <br/>
  </li>
 </ul>
 Dealing with guest enquiries via phone, email and face to face.
 <br/>
 <br/>
 Ensure that all guest enquiries are taken care of within 12 hours.
 <br/>
 <br/>
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability.
 <br/>
 <br/>
 In the absence of Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests.
 <br/>
 <br/>
 Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.
 <br/>
 <br/>
 <ul>
  <li>
   Colleague Relations:
   <br/>
   <br/>
  </li>
 </ul>
 Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs).
 <br/>
 <br/>
 Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly.
 <br/>
 <br/>
 Monthly training plans to be sent to Learning &amp; Development Manager.
 <br/>
 <br/>
 <ul>
  <li>
   Administrative Duties:
   <br/>
   <br/>
  </li>
 </ul>
 Responsible for end of month spa retail inventory and submit to Director of Spa &amp; Wellness.
 <br/>
 <br/>
 Assist with Month End Closing reports in the absence of Director of Spa &amp; Wellness.
 <br/>
 <br/>
 Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times.
 <br/>
 <br/>
 Raise the necessary Purchase Requests for all retail and professional products.
 <br/>
 <br/>
 To upkeep the Guest Database in SpaSoft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.
 <br/>
 <br/>
 <ul>
  <li>
   Additional Duties:
   <br/>
   <br/>
  </li>
 </ul>
 Engineering
 <br/>
 <br/>
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 <br/>
 <br/>
 Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
 <br/>
 <br/>
 <ul>
  <li>
   Health and Safety:
   <br/>
   <br/>
  </li>
 </ul>
 Maintain all spa to the Health and Safety Standards.
 <br/>
 <br/>
 <strong>
  SPA
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To be fully part of the Spa team
  </li>
  <li>
   To be familiar with all spa treatments/operations of spa for promotion to guests
  </li>
  <li>
   To understand and be able to verbalize the vision of the spa
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Sustainable Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.
  </li>
  <li>
   Knowledge of waste sorting and recycling procedures. Energy Conservation: Water Conservation.
  </li>
  <li>
   Supporting sustainability initiative.
  </li>
 </ul>
</div>


Assistant Spa Manager

The First Group

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div><br>
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div><p><br>
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br>
<div></div>
Job Description:<br>
<div></div><ul><li>
Daily report management</li><li>
Development of strategies for direct office tour</li><li>
Maximizing concierge revenue through excursions and tours direct sales</li><li>
Monthly production report on revenue generated via Concierge team</li><li>
Guiding Concierge team on proper procedures + guest handling</li><li>
Putting procedures and processes in place for VIP check in, tour generation and excursion selling + booking to in house guests</li><li>
Managing logistics of the tours booked for guests</li><li>
Providing TFG owners/investors in house with dedicated preferential treatment and ensuring they are properly recognized</li><li>
Ensuring that Concierge team has extensive knowledge about TFG, investment opportunities, hotels and Food &amp; Beverage venues and offers (such as weekly special themed nights , menus , cuisine we offer at different restaurants etc)</li><li>
Ensuring Concierge team is well informed and well ready to answer any questions about UAE (Dubai in particular), and has in-depth knowledge of Dubai must-see attractions and tours</li><li>
Signing up clients for upcoming TFG Hotels loyalty program</li><li>
Being able to stand in and replace (if and when needed) TFG Concierge reps, encompassing all their daily duties</li></ul>
Desired Skill &amp; Expertise:<br>
<div></div><ul><li>
Hospitality or Tourism experience for a minimum of 2 years</li><li>
Preferably with front of the office or guest facing activities experience</li><li>
Knowledge of Dubai basic tours and attractions is a must</li></ul></div>

Concierge - The First Collection

The First Group Hospitality

Fairmont The Palm, Dubai

<div>
 <ul>
  <li>
   Overlook the daily operations of the whole Concierge/Guest Services department.
  </li>
  <li>
   Coach, lead, guide and direct the efforts of the team of Concierge/Guest Services Agents.
  </li>
  <li>
   Approve and adjust schedules as required based on business volume forecasts.
  </li>
  <li>
   Provide feedback, seizes training and coaching opportunities with Colleagues.
  </li>
  <li>
   Support training initiatives and provides a training role as required.
  </li>
  <li>
   Ensure everyone in the team is knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.
  </li>
  <li>
   Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.
  </li>
  <li>
   Maintain a network of service providers for the efficient conduct in coordinating guest requirements.
  </li>
  <li>
   Ensure availability of printed/digital materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.
  </li>
  <li>
   Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.
  </li>
  <li>
   Respond to queries positively.
  </li>
  <li>
   Follow through all endorsements at the concierge and ensure completion.
  </li>
  <li>
   Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.
  </li>
  <li>
   Be transparent and responsible on matters involving finances.
  </li>
  <li>
   Maintain absolute integrity and trustworthiness in the team.
  </li>
  <li>
   Adhere to the established financial guidelines and control all costs.
  </li>
  <li>
   Manage the daily documentation/recording of bills particularly filing of receipts.
  </li>
  <li>
   Manage all activities relating to Concierge and ensure that all transactions are performed in the best interest of the company.
  </li>
  <li>
   Monitor responsible use of all available systems and equipment in the hotel.
  </li>
  <li>
   Promotes and follows a safe work environment.
  </li>
  <li>
   Promotes and leads a service driven, results driven work environment.
  </li>
  <li>
   Follows departmental SOP&rsquo;s (Standard Operating Procedures) including all safety policies
  </li>
  <li>
   Promote all hotel services, offers and facilities and their operating hours.
  </li>
  <li>
   Other duties as assigned.
  </li>
 </ul>
 <p>
 </p>
</div>


Head Concierge

American Cancer Society

<div><div>At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.<br>
<br>
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.</div><div></div>
The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless and welcoming experience for patients and caregivers. This role manages referrals, room allocations, occupancy, and supervises the guest relations &amp; concierge team to optimize guest satisfaction and operational efficiency.<div></div><div><div><div>
Schedule: Sunday - Thursday - 11:00am - 7:30pm</div><div>
Salary: $44,000</div><div></div><div>
ESSENTIAL FUNCTIONS:</div></div><div><ul><li><div>
Lead concierge/front desk team to ensure smooth check-in/out and excellent guest service (30%)</div></li></ul></div><div><ul><li><div>
Manage guest referrals, screening, and room allocation to maximize occupancy (25%)</div></li></ul></div><div><ul><li><div>
Supervise front desk operations including phone inquiries and guest requests (15%)</div></li></ul></div><div><ul><li><div>
Monitor facility readiness and cleanliness, coordinating with maintenance and housekeeping teams (10%)</div></li></ul></div><div><ul><li><div>
Track and analyze occupancy data to inform decisions and improve operations (10%)</div></li></ul></div><div><ul><li><div>
Resolve guest concerns and implement service recovery solutions (10%)</div></li></ul></div><div></div><div><div><br>
EXPERIENCE/QUALIFICATIONS:</div></div><div><ul><li><div>
Minimum Degree Required: High School Diploma or Equivalent
</div></li></ul></div><div><ul><li><div>Preferred Degree: Bachelor's Degree
</div></li></ul></div></div><div><div><ul><li><div>Minimum of 3 years of experience in guest relations, front desk management, or hospitality management, with at least 1-2 years in a supervisory or managerial role.</div></li></ul></div><div><ul><li><div>
Valid Driver's License with Clean Driving Record is Required</div></li></ul></div><div></div><div><div>
KNOWLEDGE, SKILLS, AND ABILITY:</div></div><div><ul><li><div>
Strong leadership and team management skills</div></li></ul></div><div><ul><li><div>
Knowledge of hotel management systems and reservation software</div></li></ul></div><div><ul><li><div>
Ability to analyze data and adjust processes to improve occupancy</div></li></ul></div><div><ul><li><div>
Strong interpersonal and customer service skills</div></li></ul></div><div><ul><li><div>
Ability to work in a fast-paced, guest-facing environment</div></li></ul></div><div></div><div><div><br>
TRAVEL REQUIREMENTS:</div></div><div><ul><li><div>
Travel Required for initial training upon hire, otherwise minimal travel required</div></li></ul></div><div></div><div><div>
PHYSICAL REQUIREMENTS:</div></div><div><ul><li><div>
The Guest Relations Manager may need to spend extended periods standing or walking, especially during peak check-in/check-out times or while assisting guests throughout the facility.</div></li></ul></div><div><ul><li><div>
Occasionally, the Guest Relations Manager may need to lift or carry items such as luggage or supplies for guests, particularly during room turnarounds or when assisting with guest needs.</div></li></ul></div><div><ul><li><div>
Some manual tasks, such as arranging guest amenities or organizing front desk materials, may be required as part of daily operations, requiring manual dexterity and physical coordination.</div></li></ul></div><div><ul><li><div>
In the event of emergencies or crises, the Guest Relations Manager may need to respond quickly and assist guests in evacuating the facility or accessing emergency services, potentially involving physical exertion and mobility.</div></li></ul></div><div><ul><li><div>
Conducting room inspections to ensure cleanliness, safety, and readiness for guest occupancy may involve walking throughout the facility and performing physical tasks such as checking bedding, supplies, and amenities.</div></li></ul></div></div><div></div><div>
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.</div></div>

Guest Relations Manager, Hope Lodge

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