concierge receptionist

Hilton

<div>
 LXR Hotels &amp; Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests&mdash;and extraordinary opportunities for our team members.
 
 
 At LXR Hotels &amp; Resorts, first impressions are everything. As a Front Office Receptionist, you will be the face of the hotel, creating a warm welcome, delivering personalized service, and ensuring that every guest experience begins and ends with timeless luxury.
 
 
 
 What will I be doing?
 
 
 
 As Front Office Receptionist, you will:
 
 
 <ul>
 <li>
 Welcome guests with professionalism, warmth, and genuine hospitality.
 </li>
 <li>
 Handle check-in and check-out processes smoothly, ensuring accuracy and efficiency.
 </li>
 <li>
 Manage room allocations, reservations, and upgrades in line with guest preferences and hotel availability.
 </li>
 <li>
 Respond promptly to guest inquiries, requests, and complaints, ensuring every interaction exceeds expectations.
 </li>
 <li>
 Process payments, verify billing, and maintain accurate records in line with Hilton policies.
 </li>
 <li>
 Maintain strong knowledge of hotel services, facilities, and local attractions to provide tailored recommendations.
 </li>
 <li>
 Work closely with Concierge, Housekeeping, and other departments to ensure seamless guest experiences.
 </li>
 <li>
 Uphold grooming, appearance, and service standards reflective of a luxury environment.
 </li>
 <li>
 Perform additional tasks as required to support the success of the Front Office team.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 The ideal candidate will have:
 
 
 <ul>
 <li>
 Previous experience in a Front Office or guest-facing role, preferably within luxury hospitality.
 </li>
 <li>
 Strong communication and interpersonal skills, with fluency in English (Arabic or other languages are an advantage).
 </li>
 <li>
 A professional appearance and confident, engaging manner.
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Ability to remain calm and composed in high-pressure situations.
 </li>
 <li>
 A genuine passion for creating memorable guest experiences.
 
 
 
 </li>
 </ul>
 
 Why join LXR?
 
 
 
 At
 
 
 LXR Eastern Mangroves Abu Dhabi
 
 
 , you will be part of a world where elegance meets authenticity. Hilton provides world-class training, career growth opportunities, and the chance to contribute to a brand that defines bespoke luxury.
 
 
 
 Work Locations
 
 
 
 LXR Eastern Mangroves Abu Dhabi
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 LXR by Hilton
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Office Receptionist - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)

The First Group

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div> 
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div> 
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities. 
<div></div>
Job Description: 
<div></div><ul><li>
Daily report management</li><li>
Development of strategies for direct office tour</li><li>
Maximizing concierge revenue through excursions and tours direct sales</li><li>
Monthly production report on revenue generated via Concierge team</li><li>
Guiding Concierge team on proper procedures + guest handling</li><li>
Putting procedures and processes in place for VIP check in, tour generation and excursion selling + booking to in house guests</li><li>
Managing logistics of the tours booked for guests</li><li>
Providing TFG owners/investors in house with dedicated preferential treatment and ensuring they are properly recognized</li><li>
Ensuring that Concierge team has extensive knowledge about TFG, investment opportunities, hotels and Food &amp; Beverage venues and offers (such as weekly special themed nights , menus , cuisine we offer at different restaurants etc)</li><li>
Ensuring Concierge team is well informed and well ready to answer any questions about UAE (Dubai in particular), and has in-depth knowledge of Dubai must-see attractions and tours</li><li>
Signing up clients for upcoming TFG Hotels loyalty program</li><li>
Being able to stand in and replace (if and when needed) TFG Concierge reps, encompassing all their daily duties</li></ul>
Desired Skill &amp; Expertise: 
<div></div><ul><li>
Fluent in Arabic
</li><li>Hospitality or Tourism experience for a minimum of 2 years</li><li>
Preferably with front of the office or guest facing activities experience</li><li>
Knowledge of Dubai basic tours and attractions is a must</li></ul></div>

Concierge - The First Collection

The First Group Hospitality

Accor

<div><div>Company Description</div> 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<div> 
Job Description</div> 
We are seeking a professional and enthusiastic Concierge to join our team in Rixos Al Mairid Ras Al-Khaimah, United Arab Emirates. As a Concierge, you will be the face of our organization, providing exceptional guest services and ensuring a memorable experience for all visitors. Your role will be crucial in maintaining our reputation for excellence and creating lasting impressions on our guests.<ul><li>
Greet and assist guests with a warm, friendly, and professional demeanor</li><li>
Provide comprehensive information about local attractions, restaurants, and services in Ras Al-Khaimah and surrounding areas</li><li>
Make reservations for dining, transportation, tours, and entertainment on behalf of guests</li><li>
Handle guest inquiries and requests promptly and efficiently, ensuring high levels of customer satisfaction</li><li>
Coordinate with other departments to fulfill guest needs and resolve any issues</li><li>
Manage the concierge desk, including maintaining brochures, handling mail and messages, and overseeing lost and found items</li><li>
Assist with pre-arrival arrangements such as birthday decorations, honeymoon setups, or anniversary surprises</li><li>
Book and coordinate limousine services, including managing billings and forecasting revenue</li><li>
Stay updated on local events, attractions, and changes in the hospitality industry</li><li>
Maintain accurate records of guest interactions and preferences for future reference</li><li>
Ensure compliance with hotel standards and safety procedures at all times</li></ul><div> 
Qualifications</div> 
<ul><li>
Minimum of 2 years of experience in the hospitality or service industry</li><li>
Excellent customer service skills with a friendly and engaging attitude</li><li>
Strong communication abilities with confident, clear English; additional language skills are a plus</li><li>
In-depth knowledge of Ras Al-Khaimah and the UAE, including local attractions, customs, and culture</li><li>
Proficiency in hotel management software, particularly Opera system and related sub-systems</li><li>
Detail-oriented with excellent organizational and time management skills</li><li>
Ability to multitask and remain calm under pressure in a fast-paced environment</li><li>
Strong problem-solving skills and the ability to make quick, sound decisions</li><li>
Flexibility to work various shifts, including weekends and holidays</li><li>
Excellent interpersonal skills for building relationships with guests and colleagues</li><li>
Drive, initiative, and the ability to work independently</li><li>
Adaptability to continuous challenges and openness to change</li><li>
Knowledge of local transportation systems and ability to arrange complex travel itineraries</li><li>
Professional appearance and adherence to grooming standards</li><li>
Bachelor's degree in Hospitality Management or related field preferred, but not required</li></ul></div>

Concierge Agent

Life Time

<div>Job Profile Summary
Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.
Position Summary
As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties and Responsibilities<ul><li>
Operates as first point of contact for members and guests entering resort</li><li>
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences</li><li>
Receives and facilitates incoming phone calls from members and guests</li><li>
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies</li><li>
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments</li><li>
Serves as point of contact for new member acquisition and member retention interactions</li><li>
Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources</li></ul>
Position Requirements<ul><li>
High School graduate or equivalent</li><li>
Minimum of 1 year of customer service experience</li><li>
Passion to serve others</li><li>
Effective communication skills</li></ul>
Preferred Requirements<ul><li>
Bachelor&rsquo;s Degree in Hospitality</li></ul>
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.</div>

Membership Concierge II (Opening Shift)

<div><div>Company Description</div> 
Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who&rsquo;s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.
Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.<div> 
Job Description</div> 
Summary
The Concierge is responsible for providing personalized, high-quality service to guests by assisting with a variety of requests, from booking reservations and transportation to providing recommendations for local attractions. This role ensures that each guest has a seamless and memorable stay by offering expert advice, arranging services, and attending to guest needs promptly.
Responsibilities<ul><li>
Greet guests upon arrival and proactively offer assistance with any inquiries or special requests.</li><li>
Provide detailed information about the hotel&rsquo;s amenities, services, and policies.</li><li>
Respond to guest inquiries in person, over the phone, or via email, ensuring prompt and professional communication.</li><li>
Anticipate guest needs and tailor services to individual preferences, including room upgrades, dining reservations, and special occasions.</li><li>
Arrange transportation services, including taxis, private cars, and airport transfers.</li><li>
Provide personalized recommendations for local restaurants, attractions, entertainment, shopping, and activities.</li><li>
Make and confirm reservations for guests at restaurants, events, tours, and other local activities.</li><li>
Coordinate bookings for hotel amenities such as spa treatments, tours, or exclusive hotel experiences.</li><li>
Ensure guests are kept informed about reservation details and any changes or updates.</li><li>
Handle any issues or complaints guests may have, addressing concerns promptly and efficiently to ensure guest satisfaction.</li><li>
Offer solutions and alternatives for any requests or situations that may arise during a guest&rsquo;s stay.</li><li>
Coordinate with various hotel departments and external vendors to ensure all event details are executed seamlessly.</li><li>
Maintain an organized and efficient concierge desk or area, ensuring that all tools, brochures, and materials are up to date and accessible for guest use.</li><li>
Stay informed about hotel promotions, seasonal offerings, and new local attractions to provide the best advice to guests.</li><li>
Build rapport with guests, remembering their preferences and providing a personalized experience to encourage repeat visits.</li><li>
Maintain relationships with local service providers, vendors, and attractions to secure exclusive guest benefits and discounts.</li><li>
Keep current on local events, festivals, shows, and activities that guests may be interested in.</li><li>
Stay informed about the hotel&rsquo;s policies, services, and offerings to ensure accurate and helpful information is shared with guests.</li><li>
Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property</li></ul><div> 
Qualifications</div> 
Experience<ul><li>
2 years minimum experience as a concierge or in a customer service role, especially within a luxury hotel or hospitality setting.</li><li>
A high school diploma or equivalent is required. A degree in Hospitality Management or a related field is preferred.</li><li>
Fluency in multiple languages is a significant advantage, especially in international locations.</li><li>
Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>
Must be flexible in terms of working hours</li></ul><div> 
Additional Information</div> 
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.</div>

Concierge

Delano

<div>Company Description 
Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who&rsquo;s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.
Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio. 
Job Description 
Summary
The Concierge is responsible for providing personalized, high-quality service to guests by assisting with a variety of requests, from booking reservations and transportation to providing recommendations for local attractions. This role ensures that each guest has a seamless and memorable stay by offering expert advice, arranging services, and attending to guest needs promptly.
Responsibilities<ul><li>
Greet guests upon arrival and proactively offer assistance with any inquiries or special requests.</li><li>
Provide detailed information about the hotel&rsquo;s amenities, services, and policies.</li><li>
Respond to guest inquiries in person, over the phone, or via email, ensuring prompt and professional communication.</li><li>
Anticipate guest needs and tailor services to individual preferences, including room upgrades, dining reservations, and special occasions.</li><li>
Arrange transportation services, including taxis, private cars, and airport transfers.</li><li>
Provide personalized recommendations for local restaurants, attractions, entertainment, shopping, and activities.</li><li>
Make and confirm reservations for guests at restaurants, events, tours, and other local activities.</li><li>
Coordinate bookings for hotel amenities such as spa treatments, tours, or exclusive hotel experiences.</li><li>
Ensure guests are kept informed about reservation details and any changes or updates.</li><li>
Handle any issues or complaints guests may have, addressing concerns promptly and efficiently to ensure guest satisfaction.</li><li>
Offer solutions and alternatives for any requests or situations that may arise during a guest&rsquo;s stay.</li><li>
Coordinate with various hotel departments and external vendors to ensure all event details are executed seamlessly.</li><li>
Maintain an organized and efficient concierge desk or area, ensuring that all tools, brochures, and materials are up to date and accessible for guest use.</li><li>
Stay informed about hotel promotions, seasonal offerings, and new local attractions to provide the best advice to guests.</li><li>
Build rapport with guests, remembering their preferences and providing a personalized experience to encourage repeat visits.</li><li>
Maintain relationships with local service providers, vendors, and attractions to secure exclusive guest benefits and discounts.</li><li>
Keep current on local events, festivals, shows, and activities that guests may be interested in.</li><li>
Stay informed about the hotel&rsquo;s policies, services, and offerings to ensure accurate and helpful information is shared with guests.</li><li>
Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property</li></ul> 

Qualifications 
Experience<ul><li>
2 years minimum experience as a concierge or in a customer service role, especially within a luxury hotel or hospitality setting.</li><li>
A high school diploma or equivalent is required. A degree in Hospitality Management or a related field is preferred.</li><li>
Fluency in multiple languages is a significant advantage, especially in international locations.</li><li>
Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>
Must be flexible in terms of working hours</li></ul> 

Additional Information 
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.</div>

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670 concierge receptionist jobs NEAR_ME

Front Office Receptionist - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)

Concierge - The First Collection

Concierge - The First Collection

Concierge Agent

Membership Concierge II (Opening Shift)

Concierge

Concierge